ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| GHG Emission – Scope 3 - Corporate Offices | tCO2-e | 0.19 | 107 | |
| GHG Emission – Scope 3 - ISP | tCO2-e | 0.02 | 107 | |
| GHG Emission – Scope 3 - PFM | tCO2-e | 1.67 | 107 | |
| GHG Emission – Scope 3 - Total | tCO2-e | 1.88 | 107 | |
| NOx Emissions - Corporate Offices | kg | 107.43 | 107 | |
| NOx Emissions - ISP | kg | 27.59 | 107 | |
| NOx Emissions - Total | kg | 135.02 | 107 | |
| NOx Emissions from vehicles | kg | 194.407 | 135.02 | 93 |
| PM Emissions - Corporate Offices | kg | 10.1 | 107 | |
| PM Emissions - ISP | kg | 2.62 | 107 | |
| PM Emissions - Total | kg | 12.72 | 107 | |
| PM Emissions from vehicles | kg | 17.915 | 12.72 | 93 |
| SOx Emissions - Corporate Offices | kg | 0.53 | 107 | |
| SOx Emissions - ISP | kg | 0.2 | 107 | |
| SOx Emissions - Total | kg | 0.73 | 107 | |
| SOx Emissions from vehicles | kg | 0.891 | 0.73 | 93 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| GHG Emission Intensity by Revenue | tCO2-e/HK$’million | 0.29 | 107 | |
| GHG Emission Intensity by Workforce | tCO2-e/person | 0.07 | 107 | |
| GHG Emission – Scope 1 - Corporate Offices | tCO2-e | 94.2 | 107 | |
| GHG Emission – Scope 1 - ISP | tCO2-e | 35.03 | 107 | |
| GHG Emission – Scope 1 - PFM | tCO2-e | 73.27 | 107 | |
| GHG Emission – Scope 1 - Total | tCO2-e | 202.5 | 107 | |
| GHG Emission – Scope 2 - Corporate Offices | tCO2-e | 65 | 107 | |
| GHG Emission – Scope 2 - ISP | tCO2-e | 34.12 | 107 | |
| GHG Emission – Scope 2 - PFM | tCO2-e | 37.94 | 107 | |
| GHG Emission – Scope 2 - Total | tCO2-e | 137.06 | 107 | |
| Scope 1 Direct Emissions | tCO2e | 192.39 | 202.5 | 100 |
| Scope 2 Indirect Emissions | tCO2e | 321.08 | 137.06 | 100 |
| Scope 3 Other Indirect Emissions | tCO2e | 3.41 | 1.88 | 100 |
| Total GHG Emissions (Scope 1–3) | tCO2e | 516.88 | 341.44 | 100 |
| Total GHG Emissions (Scope 1–3) - Corporate Offices | tCO2-e | 159.39 | 107 | |
| Total GHG Emissions (Scope 1–3) - ISP | tCO2-e | 69.17 | 107 | |
| Total GHG Emissions (Scope 1–3) - PFM | tCO2-e | 112.88 | 107 | |
| Total GHG Emissions (Scope 1–3) - Total | tCO2-e | 341.44 | 107 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Ensure all ISP construction sites have recycling facilities | On-going | 87 | |
| Non-hazardous Waste - ISP | Tonnes | 3969 | 109 |
| Non-hazardous Waste - Total | Tonnes | 3969 | 109 |
| Non-hazardous Waste Disposal Intensity by Revenue | Tonnes/HKS$’million | 9.48 | 109 |
| Non-hazardous Waste Disposal Intensity by Workforce | Tonnes/person | 43.62 | 109 |
| Paper recycled | kg | 1697.4 | 11 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| GHG reduction increase compared with last year | 33.86% | 92 | |
| Number of environmental goal areas set | areas | 4 | 11 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Encourage all suitable newly managed estates to set up recycling facilities | On-going | 87 | |
| GHG emissions avoided by diverting paper waste from landfills to recycling | kg | 8147.52 | 92 |
| Increase in paper recycled | % | 33.86 | 11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Diesel Usage | kWh'000 | 242.77 | 470.59 | 89 |
| Diesel Usage - Corporate Offices | kWh'000 | 144.61 | 108 | |
| Diesel Usage - ISP | kWh'000 | 26.29 | 108 | |
| Diesel Usage - PFM | kWh'000 | 299.69 | 108 | |
| Diesel Usage - Total | kWh'000 | 470.59 | 108 | |
| Electricity Usage | kWh'000 | 404.31 | 366.88 | 89 |
| Electricity Usage - Corporate Offices | kWh'000 | 175.66 | 108 | |
| Electricity Usage - ISP | kWh'000 | 88.67 | 108 | |
| Electricity Usage - PFM | kWh'000 | 102.55 | 108 | |
| Electricity Usage - Total | kWh'000 | 366.88 | 108 | |
| Energy Usage Intensity by Revenue | kWh'000/HK$'million, kWh'000/HK$/million, tCO2e/million HKD revenue | 0.46 | 0.96 | 89, 100, 108 |
| Energy Usage Intensity by Workforce | kWh'000/person, tCO2e/employee | 0.11 | 0.07 | 89, 100, 108 |
| Natural Gas Usage | kWh'000 | 201.38 | 89 | |
| Petroleum Usage | kWh'000 | 346.53 | 310.87 | 89 |
| Petroleum Usage - Corporate Offices | kWh'000 | 207.84 | 108 | |
| Petroleum Usage - ISP | kWh'000 | 103.03 | 108 | |
| Petroleum Usage - PFM | kWh'000 | N/A | 108 | |
| Petroleum Usage - Total | kWh'000 | 310.87 | 108 | |
| Total Direct Energy Usage | kWh'000 | 790.68 | 781.46 | 89 |
| Total Energy Usage | kWh'000 | 1194.99 | 1148.34 | 89 |
| Total Energy Usage - Corporate Offices | kWh'000 | 528.11 | 108 | |
| Total Energy Usage - ISP | kWh'000 | 217.99 | 108 | |
| Total Energy Usage - PFM | kWh'000 | 402.24 | 108 | |
| Total Energy Usage - Total | kWh'000 | 1148.34 | 108 | |
| Total Indirect Energy Usage | kWh'000 | 404.31 | 366.88 | 89 |
| Total energy consumption of the Group | million kWh | 1148.34 | 88 | |
| Year-on-year change in total energy consumption of the Group | % | -3.9 | 88 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Water Usage - Corporate Offices | m³ | 301 | 109 |
| Water Usage - ISP | m³ | 35 | 109 |
| Water Usage - PFM | m³ | 2711 | 109 |
| Water Usage - Total | m³ | 3047 | 109 |
| Water Usage Intensity by Revenue | m³/HKS$’million | 2.55 | 109 |
| Water Usage Intensity by Workforce | m³/person | 0.66 | 109 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Promote the energy efficiency programme to the owners' corporations of all suitable newly managed estates, such as solar panel project | On-going | 87 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Promote the water efficiency program to the owners of all the managed estates every year, such as installation of flow controllers at water taps | On-going | 87 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Packaging Materials Consumption Intensity by Revenue | Tonnes/HKS$’million | 1.18 | 109 |
| Plastic Bag - PFM | Tonnes | 189.98 | 109 |
| Plastic Bag - Total | Tonnes | 189.98 | 109 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee Turnover Rate by Age Group - 30–50 Years Old (ISP) | % | 65.38 | 111 |
| Employee Turnover Rate by Age Group - 30–50 Years Old (PFM) | % | 24.78 | 111 |
| Employee Turnover Rate by Age Group - 30–50 Years Old (Total) | % | 26.43 | 111 |
| Employee Turnover Rate by Age Group - <30 Years Old (ISP) | % | 83.33 | 111 |
| Employee Turnover Rate by Age Group - <30 Years Old (PFM) | % | 21.94 | 111 |
| Employee Turnover Rate by Age Group - <30 Years Old (Total) | % | 23.48 | 111 |
| Employee Turnover Rate by Age Group - >50 Years Old (ISP) | % | 77.78 | 111 |
| Employee Turnover Rate by Age Group - >50 Years Old (PFM) | % | 20.18 | 111 |
| Employee Turnover Rate by Age Group - >50 Years Old (Total) | % | 20.73 | 111 |
| Employee Turnover Rate by Gender - Female (ISP) | % | 79.31 | 111 |
| Employee Turnover Rate by Gender - Female (PFM) | % | 20.9 | 111 |
| Employee Turnover Rate by Gender - Female (Total) | % | 21.66 | 111 |
| Employee Turnover Rate by Gender - Male (ISP) | % | 67.74 | 111 |
| Employee Turnover Rate by Gender - Male (PFM) | % | 22.31 | 111 |
| Employee Turnover Rate by Gender - Male (Total) | % | 23.51 | 111 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Work Related Injury Rate (ISP) | Per 1000 Employees | 10.75 | 113 | ||
| Work Related Injury Rate (PFM) | Per 1000 Employees | 20.8 | 113 | ||
| Work Related Injury Rate (Total) | Per 1000 Employees | 15.78 | 113 | ||
| Work-related Fatality (PFM) | Person | 1 | 113 | ||
| Work-related Fatality (Total) | Person | 1 | 113 | ||
| Work-related Fatality Rate (PFM) | % | 0.02 | 113 | ||
| Work-related Fatality Rate (Total) | % | 0.02 | 113 | ||
| Work-related fatality (PFM) | Person | 1 | 61 | ||
| Work-related fatality rate (PFM) | % | 0.02 | 61 | ||
| Work-related injury rate (ISP) | Per 1000 employees | 15.31 | 5 | 10.75 | 61 |
| Work-related injury rate (PFM) | Per 1000 employees | 18.1 | 15.7 | 20.8 | 61 |
| Work-related injury rate target (ISP) | Per 1000 employees | 7.5 | 16 | 16 | 61 |
| Work-related injury rate target (PFM) | Per 1000 employees | 17 | 16 | 16 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Lost Days due to Work-Related Injury (ISP) | No. of Days | 338 | 113 | ||
| Lost Days due to Work-Related Injury (PFM) | No. of Days | 5639 | 113 | ||
| Lost Days due to Work-Related Injury (Total) | No. of Days | 5977 | 113 | ||
| Lost days (ISP) | No. of days | 1201 | 316 | 338 | 61 |
| Lost days (PFM) | No. of days | 5938 | 4085 | 5639 | 61 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| ISO 45001 Occupational Health and Safety Management System (ISP Business) transition | ISO 45001 | 11 | |
| Limit on number of participants per physical mode course due to COVID-19 | people | 20 | 72 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Breakdown of Trained Employee by Employee Category - Executive (PFM) | % | 0.2 | 112 | |
| Breakdown of Trained Employee by Employee Category - General Staff (PFM) | % | 80.18 | 112 | |
| Breakdown of Trained Employee by Employee Category - Manager-Grade (ISP) | % | 43.75 | 112 | |
| Breakdown of Trained Employee by Employee Category - Manager-Grade (PFM) | % | 6.19 | 112 | |
| Breakdown of Trained Employee by Employee Category - Officer-Grade (ISP) | % | 56.25 | 112 | |
| Breakdown of Trained Employee by Employee Category - Officer-Grade (PFM) | % | 13.43 | 112 | |
| Breakdown of Trained Employee by Gender - Female (ISP) | % | 12.5 | 112 | |
| Breakdown of Trained Employee by Gender - Female (PFM) | % | 47.2 | 112 | |
| Breakdown of Trained Employee by Gender - Male (ISP) | % | 87.5 | 112 | |
| Breakdown of Trained Employee by Gender - Male (PFM) | % | 52.8 | 112 | |
| Increase in number of e-learning and in-person programmes | % | 36.8 | 72 | |
| Number of e-learning and in-person programmes | 391 | 535 | 72 | |
| Number of in-person or streaming platform training courses | 120 | 72 | ||
| Total enrolments in e-learning platform | 9716 | 72 | ||
| Total participants in in-person or streaming platform training courses | 2217 | 72 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average Training Hour by Employee Category - Executive (PFM) | Hours | 9.69 | 112 |
| Average Training Hour by Employee Category - General Staff (PFM) | Hours | 3.22 | 112 |
| Average Training Hour by Employee Category - Manager-Grade (ISP) | Hours | 0.73 | 112 |
| Average Training Hour by Employee Category - Manager-Grade (PFM) | Hours | 7.83 | 112 |
| Average Training Hour by Employee Category - Officer-Grade (ISP) | Hours | 4.68 | 112 |
| Average Training Hour by Employee Category - Officer-Grade (PFM) | Hours | 5.35 | 112 |
| Average Training Hour by Gender - Female (ISP) | Hours | 0.44 | 112 |
| Average Training Hour by Gender - Female (PFM) | Hours | 3.43 | 112 |
| Average Training Hour by Gender - Male (ISP) | Hours | 3.42 | 112 |
| Average Training Hour by Gender - Male (PFM) | Hours | 3.66 | 112 |
| Increase in total internal training hours | % | 36.83 | 11 |
| Provide monthly environmental training to staff (ISP division) | Achieved | 87 | |
| Provide monthly environmental training to staff (PFM division) | Achieved | 87 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| All the newly engaged suppliers are encouraged to obtain ISO 14001 by 2024 in order to reduce the carbon footprint in the Group’s supply chain | On-going | 87 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Increase in installation of Track My Tour Application | % | 42.86 | 11 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Cooperate with different organisations and organise at least 4 environmental protection activities for employees every year to increase their environmental awareness | Achieved | 87 | |
| Number of awards received | awards | 240 | 11 |
| Number of community investment activities conducted | activities | 7 | 11 |
| Years awarded Caring Company Logo | years | 15 | 11 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Corporate Responsibility & Social Harmony Volunteering Hours (PFM) | Hour | 147 | 113 |
| Corporate Responsibility & Social Harmony Volunteering Hours (Total) | Hour | 147 | 113 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 17.915 | 12.72 |
| NOₓ Emissions | kg | 194.407 | 135.02 |
| SOₓ Emissions | kg | 0.891 | 0.73 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 192.39 | 202.5 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 321.08 | 137.06 |
| Total GHG Emissions | tCO2e | 516.88 | 341.44 |
| Total GHG Emissions Intensity (By Employee) | tCO2-e/person | 0.07 | |
| Total GHG Emissions Intensity (By Revenue) | tCO2-e/HK$’million | 0.29 | |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 3.41 | 1.88 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 3969 |
| Paper Waste | Tonnes | 1.6974 |
| Total Non-Hazardous Waste Intensity (By Employee) | Tonnes/person | 43.62 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes/HKS$’million | 9.48 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 33.86 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 33.86 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Diesel Fuel Consumption | kWh'000 | 242.77 | 470.59 |
| Energy Consumption Intensity (By Employee) | kWh'000/person | 0.26 | 0.25 |
| Energy Consumption Intensity (By Revenue) | kWh'000/HK$/million | 1.07 | 0.96 |
| Fossil Fuel Consumption | kWh'000 | 790.68 | 781.46 |
| Natural Gas Consumption | kWh'000 | 201.38 | |
| Total Direct Energy Consumption | kWh'000 | 790.68 | 781.46 |
| Total Energy Consumption | kWh'000 | 1194.99 | 1148.34 |
| Total Indirect Energy Consumption | kWh'000 | 404.31 | 366.88 |
| Total Non-Renewable Fuel Consumption | kWh'000 | 790.68 | 781.46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Water Withdrawal | m³ | 3047 |
| Water Consumption | m³ | 3047 |
| Water Consumption Intensity (By Revenue) | m³/HKS$’million | 2.55 |
| Water Consumption in Office | m³ | 301 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Packaging Material Consumption (Plastic) | Tonnes | 189.98 |
| Packaging Material Intensity (By Revenue) | Tonnes/HKS$’million | 1.18 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 26.43 |
| Turnover Rate of Employees Aged Above 50 | % | 20.73 |
| Turnover Rate of Employees Aged Below 30 | % | 23.48 |
| Turnover Rate of Female Employees | % | 21.66 |
| Turnover Rate of Male Employees | % | 23.51 |
| Turnover Rate of Total Employees | % | 26.43 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Fatalities Rate as a Result of Work-related Injuries | % | 0.02 |
| Fatalities Rate of the Last 3 Years | % | 0.0067 |
| Number of Fatalities as a Result of Work-related Injuries | Person | 1 |
| Number of Fatalities of the Last 3 Years | Person | 1 |
| Number of Work-related Fatalities | Person | 1 |
| Work-related Fatalities Rate | % | 0.02 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | No. of Days | 7139 | 4401 | 5977 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of People Receiving Training on Work Safety | people | 20 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Executive Employees | % | 0.2 |
| Percentage of Trained Female Employees | % | 47.2 |
| Percentage of Trained General Employees | % | 80.18 |
| Percentage of Trained Male Employees | % | 52.8 |
| Percentage of Trained Middle Management | % | 6.19 |
| Percentage of Trained Operational Employees | % | 56.25 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Executive Employees) | Hours | 9.69 |
| Average Training Hours (Female) | Hours | 3.43 |
| Average Training Hours (General Staff) | Hours | 3.22 |
| Average Training Hours (Male) | Hours | 3.66 |
| Average Training Hours (Middle Management) | Hours | 7.83 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Volunteer Service Hours | Hour | 147 |