Chongqing Rural Commercial Bank Co., Ltd. Corporate Social Responsibility Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total NOx emissions | tons | 0.05 | 38 |
| Total SO2 emissions | tons | 0.002 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (Category 1) | tons | 732.74 | 38 |
| GHG emissions per square meter of floor area (Category 1 and Category 2) | tons/m² | 0.06 | 38 |
| Indirect GHG emissions (Category 2) | tons | 21017.07 | 38 |
| Per capita GHG emissions (Category 1 and Category 2) | tons/person | 4.31 | 38 |
| Total Greenhouse gas (GHG) emissions (Category 1 and Category 2) | tons | 21749.81 | 38 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total hazardous wastes | tons | 41.78 | 38 |
| Total hazardous wastes per capita | tons/person | 0.008 | 38 |
| Total hazardous wastes per square meter of floor area | tons/m² | 0.0001 | 38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Non-hazardous wastes per capita | tons/person | 0.09 | 38 |
| Non-hazardous wastes per square meter of floor area | tons/m² | 0.001 | 38 |
| Total non-hazardous wastes | tons | 461.31 | 38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Facility diesel | 38.1 | 38, 39 | |
| Natural gas | 443.02 | 38, 39 | |
| Purchased electricity | 21017.07 | 38, 39 | |
| Vehicle fuel consumption | 251.62 | 38, 39 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average return on assets (%) | % | 1.01 | 0.79 | 0.81 | 56 |
| Proportion of female employees (%) | % | 48.73 | 48.09 | 47.23 | 56 |
| Total assets (RMB hundred million) | RMB hundred million | 10297.9 | 11359.27 | 12658.51 | 56 |
| Total number of employees (persons) | persons | 15371 | 15088 | 14905 | 56 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of training sessions | 1979 | 2624 | 2019 | 56 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Agriculture-related loans balance (RMB hundred million) | RMB hundred million | 1588.06 | 1681.21 | 1931.79 | 56 |
| Balance of inclusive financial loans to small and micro enterprise (RMB hundred million) | RMB hundred million | 651.95 | 784.73 | 961.72 | 56 |
| Green credit loans balance (RMB hundred million) | RMB hundred million | 170.59 | 245.67 | 366.64 | 56 |
| Number of institutions | 1774 | 1765 | 1760 | 56 | |
| Number of outlets located in counties | 1463 | 1456 | 1454 | 56 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Customer Satisfaction of Consumer Complaint Handling (%) | % | 99.87 | 99.69 | 99.71 | 56 |
| Number of handled customer complaints | 4588 | 3334 | 2379 | 56 | |
| Number of online banking customers (ten thousand) | ten thousand | 327.66 | 327.1 | 327.75 | 56 |
| Number of self-service machines | 4911 | 4482 | 4349 | 56 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| E-channel transaction ratio (%) | % | 94.59 | 96.29 | 97.03 | 56 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 14.88 | 14.28 | 14.77 | 56 |
| Provision coverage (%) | % | 380.31 | 314.95 | 340.25 | 56 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Book balance of customer loans and advances (RMB hundred million) | RMB hundred million | 4370.85 | 5078.86 | 5821.66 | 56 |
| Total Equity (RMB hundred million) | RMB hundred million | 893.62 | 946.32 | 1060.44 | 56 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| NOₓ Emissions | tons | 0.05 |
| SOₓ Emissions | tons | 0.002 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 732.74 |
| Indirect Energy Emissions (Scope 2) | tons | 21017.07 |
| Total GHG Emissions | tons | 21749.81 |
| Total GHG Emissions Intensity (By Area) | tons/m² | 0.06 |
| Total GHG Emissions Intensity (By Employee) | tons/person | 4.31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Hazardous Waste | tons | 41.78 |
| Total Hazardous Waste Intensity (By Area) | tons/m² | 0.0001 |
| Total Hazardous Waste Intensity (By Employee) | tons/person | 0.008 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Disposed | tons | 461.31 |
| Total Non-Hazardous Waste Intensity (By Area) | tons/m² | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons/person | 0.09 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | 38.1 | |
| Energy Consumption Intensity (By Area) | MWh/m² | |
| Energy Consumption Intensity (By Employee) | MWh/person | |
| Natural Gas Consumption | 443.02 | |
| Purchased Electricity | MWh | 21017.07 |
| Total Direct Energy Consumption | MWh | |
| Total Energy Consumption | MWh | |
| Total Indirect Energy Consumption | MWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | tons |
| Water Consumption in Office | tons |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Female Employees | persons | 7491 | 7260 | 7042 |
| Number of Male Employees | persons | 7880 | 7828 | 7863 |
| Number of Total Employees | persons | 15371 | 15088 | 14905 |
| Percentage of Female Employees | % | 48.73 | 48.09 | 47.23 |
| Percentage of Male Employees | % | 51.27 | 51.91 | 52.77 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Complaints Dealt with | 4588 | 3334 | 2379 | |
| Satisfaction Rate of Customer Complaint Handling | % | 99.87 | 99.69 | 99.71 |