2021 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Category 1 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 1626.25 | 1563.48 | 2431.91 | 89 |
Category 2 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 23013.46 | 23543.2 | 26078.91 | 89 |
Category 3 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 8031.53 | 10007.73 | 8798.01 | 89 |
Decrease in CO2e emissions from solar photovoltaic power generation systems compared with 2020 | tCO2e | 63.15 | 69 | ||
Decrease in GHG emissions per unit area compared with 2020 | % | 31.25 | 69 | ||
Emissions of greenhouse gas (GHG) per unit area (Category 1 and Category 2) | tCO2e/m² | 0.11 | 69 | ||
Greenhouse gas (GHG) emissions per unit area (Category 1 and Category 2) | tons of CO₂ equivalent/m² | 0.16 | 0.16 | 0.11 | 89 |
Total greenhouse gas (GHG) emissions (Category 1 and Category 2) | tons of CO₂ equivalent | 24639.71 | 25106.68 | 28510.82 | 89 |
Total greenhouse gas (GHG) emissions per person (Category 1 and Category 2) | tons of CO₂ equivalent/person | 4.31 | 3.85 | 3.07 | 89 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Discarded fluorescent tube | unit | 500 | 300 | 91 | |
Toner | unit | 138 | 155 | 296 | 91 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Sheets of paper saved by using electronic signature platform | sheets | 3000000 | 81 | ||
Waste volume of electronics | piece | 8160 | 10713 | 11000 | 91 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Greenhouse gas emissions reduced by photovoltaic power generation system | tCO2e | 63.15 | 79 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Diesel consumption of diesel generators | liter | 400 | 1600 | 1800 | 89 |
Electricity consumption per person | kWh/person | 6431.81 | 5740.74 | 4819.04 | 90 |
Electricity consumption per unit area | kWh/m2 | 199.64 | 216.28 | 175 | 90 |
Natural gas consumption per person | m³/person | 79.54 | 68.2 | 62.35 | 89 |
Natural gas consumption per unit area | m³/m² | 3 | 2.79 | 2.26 | 89 |
Petrol consumption of the Company's vehicles | liter | 236867.77 | 219919.18 | 433503.84 | 89 |
Total electricity consumption | kWh | 32796873 | 33631525 | 44739924 | 89 |
Total natural gas consumption | m³ | 454411.8 | 445077.5 | 578814.95 | 89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Total water consumption | ton | 94915.78 | 87012.48 | 156261.15 | 90 |
Water consumption per person | ton/person | 16.61 | 13.33 | 16.83 | 90 |
Water consumption per unit area | ton/m2 | 0.63 | 0.55 | 0.61 | 90 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Annual power-saving by solar photovoltaic power generation systems of Huatai Securities Plaza | kWh | 89767 | 69 |
Electricity saved by light-guided lighting system | kWh | 1100 | 79 |
Electricity saved by photovoltaic power generation system | kWh | 89767 | 79 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Cartridge | unit | 551 | 596 | 823 | 91 |
Total paper consumption | package | 5885 | 6750 | 7100 | 91 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Area of sweet potato industrial base | mu | 1200 | 73 |
Number of infrared cameras installed for ecological support | cameras | 80 | 73 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Coverage of social insurance | % | 100 | 100 | 100 | 85 |
Expenses on employee benefits | RMB10000 | 607555.61 | 761045.38 | 933848.5 | 82 |
Number of employees aged 30–50 | person | 5984 | 6364 | 8600 | 84 |
Number of employees aged <30 | person | 3168 | 3029 | 4727 | 84 |
Number of employees aged >50 | person | 334 | 391 | 1045 | 83 |
Number of employees by education degree: College | person | 4880 | 4814 | 6927 | 84 |
Number of employees by education degree: Doctor | person | 128 | 133 | 140 | 84 |
Number of employees by education degree: Master | person | 3994 | 4440 | 5080 | 84 |
Number of employees by education degree: Technical school and below | person | 484 | 397 | 1351 | 84 |
Number of employees by region: Hong Kong, Macao, Taiwan and overseas | person | 198 | 224 | 1286 | 84 |
Number of employees by region: Mainland China | person | 9288 | 9560 | 13086 | 84 |
Number of female employees | person | 4359 | 4464 | 6413 | 83 |
Number of full-time contract employees | person | 9486 | 9784 | 11517 | 83 |
Number of male employees | person | 5127 | 5320 | 7959 | 83 |
Number of new employees | person | 1724 | 1322 | 1512 | 84 |
Number of new employees by age: 30–50 | person | 668 | 484 | 621 | 84 |
Number of new employees by age: <30 | person | 1047 | 833 | 885 | 84 |
Number of new employees by age: >50 | person | 9 | 5 | 6 | 84 |
Number of new employees by gender: Female | person | 718 | 545 | 602 | 84 |
Number of new employees by gender: Male | person | 1006 | 777 | 910 | 84 |
Number of new employees by region: Hong Kong, Macao, Taiwan and overseas | person | 85 | 63 | 70 | 84 |
Number of new employees by region: Mainland China | person | 1639 | 1259 | 1442 | 84 |
Number of new employees: Graduates | person | 618 | 582 | 478 | 84 |
Number of new employees: Handicapped | person | 2 | 2 | 1 | 84 |
Number of new employees: Minority ethnic group | person | 246 | 246 | 287 | 84 |
Number of other employment type employees | person | 2855 | 83 | ||
Percentage of labour contracts signed | % | 100 | 100 | 100 | 85 |
Total assets | RMB10000 | 56218063.83 | 71675123.5 | 80665083.27 | 82 |
Total number of employees | person | 9486 | 9784 | 14372 | 83 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate by age: 30–50 | % | 6.01 | 7.75 | 8.27 | 85 |
Employee turnover rate by age: <30 | % | 8.99 | 13.7 | 12.17 | 85 |
Employee turnover rate by age: >50 | % | 2.46 | 2.3 | 3.43 | 85 |
Employee turnover rate by gender: Female | % | 6.06 | 8.51 | 8.42 | 85 |
Employee turnover rate by gender: Male | % | 7.89 | 10.09 | 9.56 | 85 |
Employee turnover rate by region: Hong Kong, Macao, Taiwan and overseas | % | 18.29 | 19.64 | 23.6 | 85 |
Employee turnover rate by region: Mainland China | % | 6.79 | 9.13 | 8.47 | 85 |
Female employees taking parental leave | person | 201 | 249 | 257 | 85 |
Loss of staff | % | 7.06 | 9.37 | 9.05 | 84 |
Operating income | RMB10000 | 2486301.2 | 3144454.61 | 3790544.37 | 82 |
Return rate of female employees taking parental leave | % | 100 | 100 | 100 | 85 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Rate of work-related accidents | ‰ | 3 | 2 | 6 | 86 |
Lost days due to work injury.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of working days lost due to work-related injury | day | 65 | 97.5 | 127 | 86 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Coverage ratio of staff training | % | 100 | 100 | 100 | 86 |
Coverage ratio of staff training by gender: female | % | 100 | 46.81 | 46.48 | 86 |
Coverage ratio of staff training by gender: male | % | 100 | 53.19 | 53.52 | 86 |
Coverage ratio of staff training by staff type: junior management | % | 100 | 12.28 | 17.69 | 87 |
Coverage ratio of staff training by staff type: ordinary staff | % | 100 | 86.45 | 81.14 | 87 |
Coverage ratio of staff training by staff type: senior and middle management | % | 100 | 1.26 | 1.17 | 87 |
Number of class teachers and key teachers provided with offline courses in Summer Training for Class Teachers | teachers | 55 | 73 | ||
Number of primary and secondary schools involved in Summer Training for Class Teachers | schools | 150 | 73 | ||
Number of teachers trained online in Summer Training for Class Teachers | teachers | 2000 | 73 | ||
Staff training attendance | person-time | 71823 | 2338658 | 1396745 | 86 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Average training hours per capita by gender: female | hour | 54.7 | 64.19 | 67.2 | 87 |
Average training hours per capita by gender: male | hour | 54.2 | 63.94 | 66.4 | 87 |
Average training hours per capita by staff type: junior management | hour | 88 | 114.24 | 95 | 87 |
Average training hours per capita by staff type: ordinary staff | hour | 47.5 | 55.77 | 59 | 87 |
Average training hours per capita by staff type: senior and middle management | hour | 130 | 145.16 | 138 | 87 |
Average training hours per capita of all staff for each year | hour | 54.44 | 64.06 | 66.8 | 87 |
Total expense of staff training | RMB10000 | 2364.21 | 1382.64 | 1421.24 | 86 |
Number of suppliers by geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of suppliers from Hong Kong, Macao, Taiwan and overseas | supplier | 30 | 28 | 34 | 88 |
Number of suppliers in Mainland China | supplier | 503 | 567 | 524 | 88 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Customer satisfaction | % | 99.53 | 99.72 | 99.57 | 88 |
Customer satisfaction surveys conducted | time | 387057 | 534486 | 530217 | 88 |
Number of customer consultation | case | 3175300 | 8806940 | 10338113 | 88 |
Ratio of manual customer service to total customer service business | % | 13.03 | 8.81 | 8.31 | 88 |
Ratio of online customer service to total customer service business | % | 28.08 | 14.06 | 5.58 | 88 |
Ratio of smart customer service to total customer service business | % | 58.89 | 77.13 | 86.11 | 88 |
Revenue generated by ecological support infrared cameras | RMB | 120000 | 73 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Average anti-corruption training hours per capita of staff | hour | 1.93 | 2 | 83 | |
Number of anti-corruption training | time | 4 | 5 | 6 | 83 |
Number of people participating in anti-corruption training | person | 3310 | 9449 | 10787 | 83 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Basic earnings per share | RMB | 1.04 | 1.2 | 1.47 | 82 |
Number of children benefited by 'One Commonweal Heart of Huatai One Tomorrow' rural education program | children | 55758 | 69 | ||
Number of children benefited by educational foundation for left-behind children | children | 2178 | 73 | ||
Number of children helped in fourth phase of Funding Program for Children in Need | children | 200 | 73 | ||
Number of children subsidized by Funding Program for Children in Need | children | 700 | 73 | ||
Number of households included in sweet potato cooperative | households | 503 | 73 | ||
Number of staff participated in volunteering | person-time | 208 | 424 | 308 | 91 |
Participants in WeChat Campaign and One Commonweal Heart of Huatai public welfare market | participants | 1000000 | 73 | ||
Participants in fourth phase of Funding Program for Children in Need | people | 24000 | 73 | ||
Tax paid | RMB10000 | 315701.9 | 381539.22 | 524202.31 | 82 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Cumulative sales revenue of sweet potato cooperative | RMB | 1900000 | 73 | ||
Donations received for Funding Program for Children in Need | RMB | 1711000 | 73 | ||
Funds raised in fourth phase of Funding Program for Children in Need | RMB | 556000 | 73 | ||
Investment in rural revitalization projects by Huatai United Securities | RMB | 7300000 | 73 | ||
Number of donors for Funding Program for Children in Need | people | 100000 | 73 | ||
Number of people benefited by ecological support infrared cameras | people | 3200 | 73 | ||
Number of people benefited by sweet potato cooperative | people | 4794 | 73 | ||
Number of subsidized schools involved in Summer Training for Class Teachers | schools | 5 | 73 | ||
Number of teachers benefited by 'One Commonweal Heart of Huatai One Tomorrow' rural education program | teachers | 9195 | 69 | ||
Social contribution per share | RMB | 2.88 | 3.33 | 4.22 | 82 |
Total external donation investment | RMB10000, million RMB | 2077.05 | 3240.81 | 460 | 69, 82, 91 |
Total hours contributed to volunteering by staff | hour | 3000 | 3690 | 2812 | 91 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tons of CO₂ equivalent | 1626.25 | 1563.48 | 2431.91 |
Indirect Energy Emissions (Scope 2) | tons of CO₂ equivalent | 23013.46 | 23543.2 | 26078.91 |
Total GHG Emissions | tons of CO₂ equivalent | 32671.239999999998 | 35114.41 | 37308.83 |
Total GHG Emissions Intensity (By Area) | tons of CO₂ equivalent/m² | 0.16 | 0.16 | 0.11 |
Total GHG Emissions Intensity (By Employee) | tons of CO₂ equivalent/person | 4.31 | 3.85 | 3.07 |
Total Other Indirect Energy Emissions (Scope 3) | tons of CO₂ equivalent | 8031.53 | 10007.73 | 8798.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Hazardous Electronic Waste | unit | 500 | 300 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Non-Hazardous Waste (Electronic Waste) | piece | 8160 | 10713 | 11000 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
GHG Emissions Reduction Compared to Last Year | tCO2e | 63.15 |
Reduction in GHG Intensity Compared to Last Year (By Area) | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Diesel Fuel Consumption | liter | 400 | 1600 | 1800 |
Gasoline Consumption | liter | 236867.77 | 219919.18 | 433503.84 |
Natural Gas Consumption | m³ | 454411.8 | 445077.5 | 578814.95 |
Natural Gas Consumption Intensity (By Area) | m³/m² | 3 | 2.79 | 2.26 |
Natural Gas Consumption Intensity (By Employee) | m³/person | 79.54 | 68.2 | 62.35 |
Purchased Electricity | kWh | 32796873 | 33631525 | 44739924 |
Purchased Electricity Intensity (By Employee) | kWh/person | 6431.81 | 5740.74 | 4819.04 |
Total Electricity Consumption Intensity (By Area) | kWh/m2 | 199.64 | 216.28 | 175 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Water Consumption | ton | 94915.78 | 87012.48 | 156261.15 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Electricity Usage Reduction Compared to Last Year | kWh | 90867 |
Target Electricity Usage Reduction Percentage Compared to Last Year | % |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Water Consumption Reduction Percentage Compared to Last Year | % | 7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | package | 5885 | 6750 | 7100 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Below Junior College Employees | person | 484 | 397 | 1351 |
Number of Doctoral Degree Employees | person | 128 | 133 | 140 |
Number of Employees Aged 30-50 | person | 5984 | 6364 | 8600 |
Number of Employees Aged Above 50 | person | 334 | 391 | 1045 |
Number of Employees Aged Below 30 | person | 3168 | 3029 | 4727 |
Number of Employees in Mainland China | person | 9288 | 9560 | 13086 |
Number of Employees in Overseas | person | 198 | 224 | 1286 |
Number of Female Employees | person | 4359 | 4464 | 6413 |
Number of Full-time Employees | person | 9486 | 9784 | 11517 |
Number of Male Employees | person | 5127 | 5320 | 7959 |
Number of Master's Degree Employees | person | 3994 | 4440 | 5080 |
Number of New Employees | person | 1724 | 1322 | 1512 |
Number of New Employees (Above 50) | person | 9 | 5 | 6 |
Number of New Employees (Aged 30-50) | person | 668 | 484 | 621 |
Number of New Employees (Aged Below 30) | person | 1047 | 833 | 885 |
Number of New Employees (Female) | person | 718 | 545 | 602 |
Number of New Employees (Mainland China) | person | 1639 | 1259 | 1442 |
Number of New Employees (Male) | person | 1006 | 777 | 910 |
Number of New Employees (Overseas) | person | 85 | 63 | 70 |
Number of Total Employees | person | 9486 | 9784 | 14372 |
Percentage of Employees Aged 30-50 | % | 63.08 | 65.04 | 59.87 |
Percentage of Employees Aged Above 50 | % | 3.52 | 3.99 | 7.27 |
Percentage of Employees Aged Below 30 | % | 33.41 | 30.95 | 32.9 |
Percentage of Employees in Mainland China | % | 97.91 | 97.71 | 91.04 |
Percentage of Employees in Overseas | % | 2.09 | 2.29 | 8.96 |
Percentage of Female Employees | % | 45.95 | 45.64 | 44.61 |
Percentage of Full-time Employees | % | 100 | 100 | 80.17 |
Percentage of Male Employees | % | 54.05 | 54.36 | 55.39 |
Percentage of New Employees | % | 18.18 | 13.51 | 10.52 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 6.01 | 7.75 | 8.27 |
Turnover Rate of Employees Aged Above 50 | % | 2.46 | 2.3 | 3.43 |
Turnover Rate of Employees Aged Below 30 | % | 8.99 | 13.7 | 12.17 |
Turnover Rate of Employees in Mainland China | % | 6.79 | 9.13 | 8.47 |
Turnover Rate of Female Employees | % | 6.06 | 8.51 | 8.42 |
Turnover Rate of Male Employees | % | 7.89 | 10.09 | 9.56 |
Turnover Rate of Total Employees | % | 7.06 | 9.37 | 9.05 |
Lost days due to work injury.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | day | 65 | 97.5 | 127 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 46.81 | 46.48 |
Percentage of Trained Male Employees | % | 100 | 53.19 | 53.52 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Average Training Hours (Female) | hour | 54.7 | 64.19 | 67.2 |
Average Training Hours (General Staff) | hour | 47.5 | 55.77 | 59 |
Average Training Hours (Male) | hour | 54.2 | 63.94 | 66.4 |
Average Training Hours (Middle Management) | hour | 88 | 114.24 | 95 |
Average Training Hours (Senior Management) | hour | 130 | 145.16 | 138 |
Average Training Hours per Employee | hour | 54.44 | 64.06 | 66.8 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Suppliers in Mainland China | supplier | 503 | 567 | 524 |
Number of Total Suppliers | supplier | 533 | 595 | 558 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Average Hours of Anti-corruption Training | hour | 1.93 | 2 | |
Number of Anti-corruption Training Session | time | 4 | 5 | 6 |
Number of People Participated in Ethical Standards and Anti-corruption Training | person | 3310 | 9449 | 10787 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Participations in Volunteer Activities | person-time | 208 | 424 | 308 |
Total Public Welfare Donations | RMB10000 | 2077.05 | 3240.81 | 4600.16 |
Total Volunteer Service Hours | hour | 3000 | 3690 | 2812 |