2021 CORPORATE SOCIAL RESPONSIBILITY REPORT (ENVIRONMENTAL SOCIAL AND GOVERNANCE REPORT)
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Reduction in ammonia nitrogen per year due to green credit | tons | 80000 | 81 |
Reduction in chemical oxygen demand per year due to green credit | tons | 410000 | 81 |
Reduction in nitrogen oxides per year due to green credit | million tons | 1.34 | 81 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Category 1: Direct greenhouse gas emissions (Tons of carbon dioxide equivalent) | Tons of carbon dioxide equivalent | 20663.74 | 131 |
Category 2: Indirect greenhouse gas emissions (Tons of carbon dioxide equivalent) | Tons of carbon dioxide equivalent | 237531.54 | 131 |
Greenhouse gas emissions per capita (Tons of carbon dioxide equivalent/person) | Tons of carbon dioxide equivalent/person | 9.03 | 131 |
Reduction in carbon dioxide equivalent per year due to green credit | million tons | 95.54 | 81 |
Total greenhouse gas emissions (Tons of carbon dioxide equivalent) | Tons of carbon dioxide equivalent | 258195.28 | 131 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Amount raised by additional sustainability bond underwritten | RMB billion | 0.15 | 83 |
Amount raised by carbon neutrality bonds underwritten | RMB billion | 32.2 | 83 |
Amount raised by green bonds underwritten | RMB billion | 43.95 | 83 |
Amount raised by sustainability-linked bonds underwritten | RMB billion | 2.3 | 83 |
Number of carbon neutrality bonds underwritten | bonds | 16 | 83 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Balance of green loans in the Yellow River Basin (329 counties, banners and cities) | million RMB | 59300 | 63 |
Electricity | kW·h | 310158563.97 | 131 |
Gasoline | Tons | 1194.39 | 131 |
Liquefied petroleum gas | Tons | 1024.5 | 131 |
Natural gas | Cubic Meters | 5348851.81 | 131 |
Number of cafeterias with Smart Cafeteria launched | cafeterias | 7000 | 98 |
Use of electricity per capita | kW·h/Person | 10843.95 | 131 |
Use of natural gas per capita | Cubic meters/Person | 187.01 | 131 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Water saved per year due to green credit | million tons | 72.55 | 81 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2030 | Report Pages |
---|---|---|---|---|
Expected reduction in energy consumption per unit of building area by 2030 compared to 2020 | % | -10 | 87 | |
Outstanding green credit loans | RMB billion | 1977.8 | 81 | |
Standard coal saved per year due to green credit | million tons | 46.88 | 81 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Credit used by fluorine chemical group for green transformation in Quzhou | million RMB | 250 | 82 |
Number of additional sustainability bonds underwritten | bond | 1 | 83 |
Number of bank outlets in extremely cold region over 3500 meters above sea level | outlets | 500 | 52 |
Number of green bonds underwritten | bonds, issues | 27 | 8, 83 |
number of green bonds underwritten | 27 | 79 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Business volume of cross-border RMB through domestic and overseas collaboration | billion RMB | 592.806 | 76 | ||
County-level employees (Person) | Person | 187710 | 149 | ||
Growth rate of advanced manufacturing loans | 26% | 64 | |||
Number of Board of Directors meetings held | 13 | 154 | |||
Number of bank outlets within 2 kilometers of the border | outlets | 70 | 52 | ||
Number of directors on Board of Directors | 12 | 154 | |||
Number of employees (Formally contracted) - Female (Person) | Person | 204427 | 149 | ||
Number of employees (Formally contracted) - Male (Person) | Person | 250747 | 149 | ||
Number of employees (Formally contracted) - Total number (Person) | Person | 455174 | 149 | ||
Number of executive directors on Board of Directors | 4 | 154 | |||
Number of independent non-executive directors on Board of Directors | 5 | 154 | |||
Number of non-executive directors on Board of Directors | 3 | 154 | |||
Number of people designated to station at the border by Yunnan Branch | people | 700 | 124 | ||
Number of people dispatched by Yunnan Branch for pandemic prevention at the border | people | 2000 | 124 | ||
Percentage of employees satisfied with staff care efforts | % | 91.92 | 140 | ||
Shareholders’ dividends (RMB 100 million) | RMB 100 million | 636.62 | 647.82 | 723.76 | 137 |
Shareholders’ equity (RMB 100 million) | RMB 100 million | 19538.61 | 22107.46 | 24213.59 | 137 |
Total assets | RMB, million RMB | 29069155 | 7, 13 | ||
Total assets (RMB 100 million) | RMB 100 million | 248774.91 | 272050.47 | 290691.55 | 137 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Multi-level and classified training provided for employees | million employees | 2.372 | 114 |
Number of active users per day on ABC e-Learning Platform | users/day | 200000 | 140 |
Number of copies of training materials distributed to employees | copies | 300000 | 140 |
Number of courses updated on ABC e-Learning Platform | courses | 5700 | 140 |
Number of employees who filled out staff care satisfaction survey | employees | 10748 | 140 |
Number of employees who received accreditation testing | employees | 209700 | 140 |
Number of textbooks compiled and revised for employee training | textbooks | 30 | 140 |
Training coverage for employees | 100% | 114 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Average hours of learning per person on ABC e-Learning Platform | hours/person | 67 | 140 |
Number of livestream sessions completed on ABC e-Learning Platform | sessions | 2500 | 140 |
Number of suppliers by geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Agro-related loans granted by Xinjiang Production and Construction Corps Branch | billion RMB | 31.3 | 37 | ||
Balance of 'Happiness Industry' loans granted to county-level hospitals, schools and tourism | billion RMB | 157.1 | 45 | ||
Balance of 'Hui Nong e-Loan' | RMB billion | 544.7 | 8 | ||
Balance of agro-related loans | RMB | 4757000000000 | 7 | ||
Balance of inclusive loans for rural households | RMB | 603392000000 | 7 | ||
Balance of loans for key areas of grain security | RMB | 192600000000 | 7 | ||
Balance of loans for strategic emerging industries | RMB | 859300000000 | 7 | ||
Balance of loans for transportation industries in the Yellow River Basin (329 counties, banners and cities) | million RMB | 129300 | 63 | ||
Balance of loans in fields related to rural construction | billion RMB | 1280.3 | 45 | ||
Balance of loans to county areas | trillion RMB | 6.2 | 5 | ||
Balance of loans to county-level manufacturing enterprises | billion RMB | 746.5 | 45 | ||
Balance of loans to manufacturing | trillion RMB | 1.7 | 5 | ||
Balance of loans to the four fixed-point poverty alleviation counties | billion RMB | 13.5 | 34 | ||
Balance of loans to the manufacturing sector | trillion RMB | 1.7 | 64 | ||
Growth rate of green credit loans | 30.6% | 81 | |||
Growth rate of green loans to 9 cities along the Yangtze River in Shandong Branch | 61.17% | 64 | |||
Inclusive loans to micro and small enterprises, increase from beginning of year | % | 38.8 | 5 | ||
Increase in balance of loans in fields related to rural construction from beginning of year | billion RMB | 165.2 | 45 | ||
Increase in balance of loans to 832 counties lifted out of poverty | % | 14.2 | 5 | ||
Increase in balance of loans to 832 counties lifted out of poverty from beginning of the year | billion RMB | 182.6 | 33 | ||
Increase in balance of loans to county-level manufacturing enterprises from beginning of year | billion RMB | 105.2 | 45 | ||
Increase in balance of loans to leading agricultural industrial enterprises from the beginning of the year | billion RMB | 13.9 | 43 | ||
Increase in balance of loans to manufacturing | billion RMB | 272.4 | 5 | ||
Increase in balance of loans to the four fixed-point poverty alleviation counties from the beginning of the year | billion RMB | 1.6 | 34 | ||
Increase in green credit loans compared with the beginning of the year | RMB billion | 462.9 | 81 | ||
Number of Smart Shelves put online | 30000 | 94 | |||
Number of agro-related districts in Tianjin with fully launched Funds, Assets and Resources Management Platform | districts | 10 | 48 | ||
Number of collective economic organizations in Tianjin with fully launched Funds, Assets and Resources Management Platform | organizations | 3624 | 48 | ||
Number of counties covered by collective funds, assets and resources management platform | counties | 908 | 48 | ||
Number of counties with Funds, Assets and Resources Management Platform launched | counties | 908 | 8 | ||
Number of counties with signed contracts for collective funds, assets and resources management platform | counties | 1275 | 48 | ||
Number of county-level outlets | outlets | 12600 | 149 | ||
Number of domestic and overseas banks developed as indirect participants in CIPS | 58 | 76 | |||
Number of domestic branch outlets | 22807 | 13 | |||
Number of domestic subsidiaries | 11 | 13 | |||
Number of enterprises receiving loans for flood and pandemic control or recovery (Henan Branch) | enterprises | 375 | 127 | ||
Number of major subsidiaries | 16 | 13 | |||
Number of merchants transacting on Smart Shelves | 30000 | 94 | |||
Number of new accounts opened for rural collective economic organizations | accounts | 116000 | 48 | ||
Number of outlets in counties | outlets | 12600 | 8 | ||
Number of overseas branch outlets | 17 | 13 | |||
Number of overseas subsidiaries | 5 | 13 | |||
Number of self-service facilities in towns without a banking outlet | facilities | 1300 | 149 | ||
Percentage of total outlets that are county-level outlets | % | 56% | 149 | ||
Scale of existing ESG-themed wealth management products | RMB billion | 18.5 | 83 | ||
Total loan granted to Haicheng City sewage treatment plant project | million RMB | 88.69 | 82 | ||
Total loans and advances to customers (RMB 100 million) | RMB 100 million | 133603.42 | 151704.42 | 171750.73 | 137 |
Total loans granted for Erhai Lake source protection and wastewater treatment | RMB | 650000000 | 86 | ||
Total loans issued for flood and pandemic control or recovery (Henan Branch) | billion RMB | 2.1 | 127 | ||
Underwriting share of additional sustainability bond | RMB billion | 0.075 | 83 | ||
Underwriting share of carbon neutrality bonds | RMB billion | 17.15 | 83 | ||
Underwriting share of green bonds | RMB billion | 23.37 | 83 | ||
Underwriting share of sustainability-linked bonds | RMB billion | 1 | 83 | ||
Year-on-year increase in agro-related loans granted by Xinjiang Production and Construction Corps Branch | billion RMB | 9.8 | 37 | ||
Year-on-year increase in balance of loans to manufacturing | % | 18.5 | 5 | ||
balance of green credit | RMB billion, billion RMB | 1977.8 | 6, 79 | ||
year-on-year increase in balance of green credit | over 30% | 6 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Green loans to 9 cities along the Yangtze River in Shandong Branch | million RMB | 8683 | 64 |
Loan balance for Erhai Lake source protection and wastewater treatment | RMB | 570000000 | 86 |
Number of outlets with Smart Government Affairs introduced | outlets | 9000 | 98 |
Number of outlets with Smart Shelves | 20000 | 94 | |
Number of outlets with digital empowerment introduced | outlets | 14537 | 8 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Customer satisfaction rate of Remote Banking Centre | 99.7% | 8 | |||
Number of 5G smart banking outlets in place | outlets | 100 | 8 | ||
Number of borrowers from the manufacturing sector | 320000 | 64 | |||
Number of card-less counter transactions completed | transactions | 620000 | 103 | ||
Number of customers in counties registered on the ABC Banking App | customers | 186000000 | 8 | ||
Number of effective corporate customers | million | 8.6 | 4 | ||
Number of incoming calls reported by Remote Banking Centre | calls | 255000000 | 8 | ||
Number of individual customers maintained in China | million | 878 | 4 | ||
Number of monthly active customers using the ABC Banking App | customers | 150000000 | 8 | ||
Number of national merchants transacting on Smart Shelves | 20 | 94 | |||
Number of nucleic acid tests completed in Ruili, Yunnan Province | tests | 34 | 124 | ||
Number of opinions and suggestions collected from employee representatives of the Head Office | 109 | 117 | |||
Number of people in Chentang Town, Tibet, served by new sub-branch | people | 2529 | 52 | ||
Number of personal customer complaints handled through all channels | 183700 | 142 | |||
Number of persons provided with door-to-door financial services including withdrawal, self-service bill payment, cash remittance, and agency collection and payment in 543 townships | persons | 110000 | 51 | ||
Online supply chain loans granted to leading agricultural industrial enterprises on a cumulative basis | billion RMB | 10 | 43 | ||
Outlet coverage of Smart Shelves | % | 98.57 | 94 | ||
Return on weighted average net assets (%) | % | 12.43 | 11.35 | 11.57 | 137 |
Year-on-year growth of cross-border RMB settlement volume | % | 22.5 | 76 | ||
Year-on-year increase in business volume of cross-border RMB through domestic and overseas collaboration | % | 54.6 | 76 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of consumer protection training sessions organized by ABC institutions | sessions | 3700 | 144 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of counter businesses completing card-less transformation | types | 332 | 103 |
Number of existing ESG-themed wealth management products | products | 15 | 83 |
Number of products worth more than 10 billion RMB each (Sannong product innovation) | 13 | 54 | |
Number of products worth more than 100 billion RMB each (Sannong product innovation) | 10 | 54 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2010 | 2021 | Report Pages |
---|---|---|---|---|
Number of apps launching continuous processing service for business handling | apps | 21 | 103 | |
Number of employees involved in consumer protection training sessions | employees | 850000 | 144 | |
Number of training sessions on data security | sessions | 178 | 146 | |
Opportunities in data security training | opportunities | 44244 | 146 | |
Passed ISO27001 accreditation | Passed | 147 | ||
Passed national cybersecurity level protection 2.0 test | Passed | 147 | ||
Volume of cross-border RMB settlement | trillion RMB | 2.11 | 76 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Capital adequacy ratio | % | 17.13 | 13 | ||
Capital adequacy ratio (%) | % | 16.13 | 16.59 | 17.13 | 137 |
Number of shareholders’ general meetings convened | 4 | 154 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of intensive publicity activities carried out by the Bank | 95000 | 110 | |
Number of internal cybersecurity attack and defense drills conducted | 2 | 145 | |
Number of proposals considered and passed at shareholders’ general meetings | 20 | 154 | |
Number of proposals deliberated and approved by Board of Directors | 88 | 154 | |
Number of proposals reviewed and passed by special committees under Board | 67 | 154 | |
Number of reports heard at shareholders’ general meetings | 3 | 154 | |
Number of reports heard by Board of Directors | 27 | 154 | |
Number of reports heard by special committees under Board | 35 | 154 | |
Number of special committee meetings under Board held | 37 | 154 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of attendees at compliance lectures | attendees | 710000 | 164 |
Number of compliance lectures held | lectures | 14000 | 164 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Balance of loans to 832 counties lifted out of poverty | billion RMB, trillion RMB | 1465.7 | 5, 33 |
Balance of loans to abalone farmers in Tongxin Village, Fuzhou Branch | million RMB | 21.5 | 43 |
Balance of loans to leading agricultural industrial enterprises | billion RMB | 186.4 | 43 |
Households benefited by Credit Express loans | households | 4505 | 43 |
Loans and advances to customers | million RMB | 1717507 | 13 |
Loans granted on a cumulative basis under Credit Express, benefiting households | billion RMB | 1.544 | 43 |
Number of Communist Youth League members designated to station at the border | people | 175 | 124 |
Number of Communist Youth League members dispatched by Yunnan Branch | people | 420 | 124 |
Number of Jingou Nong Chuang Loans granted to women entrepreneurs in rural areas | 233 | 54 | |
Number of abalone farmers in Tongxin Village supported by Fuzhou Branch | farmers | 90 | 43 |
Number of administrative villages covered by collective funds, assets and resources management platform | villages | 123000 | 48 |
Number of consumers involved in publicity activities | 190000000 | 110 | |
Number of distinctive financial scenarios developed in rural counties | scenarios | 12000 | 48 |
Number of environmental protection and public welfare activities organized | activities | 3309 | 8 |
Number of households in Chentang Town, Tibet, served by new sub-branch | households | 535 | 52 |
Number of officials dispatched in 2021 (7th batch) | officials | 186 | 50 |
Number of practical items done for the public | 114000 | 4 | |
Number of projects of 'Doing Practical Work in the Interests of the Public' carried out | 12200 | 4 | |
Number of provincial and municipal government affairs platforms integrated with ABC Banking App Government Affairs Zone | platforms | 23 | 98 |
Number of rural households benefiting from 'Hui Nong e-Loan' | million households | 3.68 | 8 |
Number of rural households supported by 'Fumin Loan' | households | 444 | 36 |
Number of schools with Smart Campus introduced | schools | 30000 | 98 |
Number of townships in Tianjin with fully launched Funds, Assets and Resources Management Platform | townships | 153 | 48 |
Number of villages in Chentang Town, Tibet, served by new sub-branch | villages | 6 | 52 |
Number of youth volunteer organizations established | 3307 | 121 | |
Services provided to 'little giant' enterprises specializing in niche sectors | % | 60 | 5 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Amount of 'Fumin Loan' disbursed | million RMB | 55.03 | 36 | ||
Disbursement of agro-related loans by sub-branches in counties receiving pairing assistance from the Bank | million RMB | 7779 | 24 | ||
Distance previously traveled by Chentang Town residents to access financial services | kilometers | 152 | 52 | ||
External financial donations | million RMB | 100.6 | 114 | ||
Increase in balance of 'Happiness Industry' loans from beginning of year | billion RMB | 28.2 | 45 | ||
Increase in village-level collective economic organizations in Tianjin | organizations | 3562 | 48 | ||
Non-reimbursable aid funds from the Bank supporting projects in four designated counties | million RMB | 59.97 | 34 | ||
Non-reimbursable aid funds introduced by the Bank to the fixed-point poverty alleviation counties | million RMB | 18.29 | 34 | ||
Number of employees involved in publicity activities | 580000 | 110 | |||
Number of hospitals with Smart Medical Care introduced | hospitals | 3000 | 98 | ||
Number of impoverished children enabled to complete education | 1000 | 121 | |||
Number of people involved in nucleic acid tests in Ruili, Yunnan Province | people | 44200 | 124 | ||
Number of sustainability-linked bonds underwritten | bonds | 2 | 83 | ||
Number of volunteers mobilized to participate in volunteer activities | 58000 | 121 | |||
Public welfare donations | million RMB | 100.6 | 149 | ||
Social contribution value per share | RMB | 2.56 | 13 | ||
Taxes paid | million RMB | 99227 | 13 | ||
Total Tax (RMB 100 million) | RMB 100 million | 883.15 | 990.02 | 992.27 | 137 |
Total amount donated by the Bank for education assistance | RMB | 700000 | 121 | ||
Total amount raised from green bonds | RMB billion | 43.95 | 8 | ||
Total social donations for construction of Hope Primary Schools and Roads of Hope | RMB | 2000000 | 121 | ||
Total value of Jingou Nong Chuang Loans granted to women entrepreneurs in rural areas | million RMB | 126 | 54 | ||
Value of agricultural and sideline products sold from areas lifted out of poverty | billion RMB | 1.13 | 33 | ||
Value of agricultural and sideline products sold via Xingnong Mall from areas lifted out of poverty | million RMB | 260 | 33 | ||
funds raised by green bonds underwritten | RMB billion | 43.95 | 79 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 |
---|---|---|
NOₓ Emissions | million tons | 1.34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Direct GHG Emissions (Scope 1) | Tons of carbon dioxide equivalent | 20663.74 |
Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 237531.54 |
Total GHG Emissions | Tons of carbon dioxide equivalent | 258195.28 |
Total GHG Emissions Intensity (By Employee) | Tons of carbon dioxide equivalent/person | 9.03 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit |
---|---|
Hazardous Waste (Used Batteries) | Tons |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit |
---|---|
Non-Hazardous Waste (Electronic Waste) | Sets |
Paper Waste | Tons |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Diesel Fuel Consumption | Tons | 632.95 |
Energy Consumption Intensity (By Employee) | Tons of Standard Coal/Person | 2.26 |
Gasoline Consumption | Tons | 1194.39 |
LPG Consumption | Tons | 1024.5 |
Natural Gas Consumption | Cubic Meters | 5348851.81 |
Purchased Electricity | kW·h | 310158563.97 |
Purchased Electricity Intensity (By Employee) | kW·h/Person | 10843.95 |
Total Energy Consumption | Tons of Standard Coal | 64698.05 |
Total Indirect Energy Consumption | MkJ | 439125.46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Total Wastewater Discharge | Tons | 3274456.19 |
Water Consumption | Tons | 3852301.41 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | -10 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2021 |
---|---|---|
Total Investment in Ecological Restoration | million RMB | 393 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Bachelor's Degree Employees | Person | |
Number of Below Junior College Employees | Person | |
Number of Doctoral Degree Employees | Person | |
Number of Employees Aged 30-50 | Person | |
Number of Employees Aged Above 50 | Person | |
Number of Employees Aged Below 30 | Person | |
Number of Female Employees | Person | 204427 |
Number of Male Employees | Person | 250747 |
Number of Master's Degree Employees | Person | |
Number of New Employees | people | |
Number of Total Employees | Person | 455174 |
Percentage of Employees in Central China | % | |
Percentage of Employees in Northeast China | % | |
Percentage of Employees in Overseas | % | |
Percentage of Employees in Pearl River Delta | % | |
Percentage of Employees in Yangtze River Delta | % | |
Percentage of Female Employees | % | 44.91 |
Percentage of New Employees | % | 4.395 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit |
---|---|
Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit |
---|---|
Number of Work-related Fatalities | Person |
Work-related Fatalities Rate | % |
Lost days due to work injury.
Standard Indicator | Unit |
---|---|
Lost Days Due to Work-related Injuries | Day |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 |
---|---|---|
Percentage of Employees Trained | % | 100 |
Percentage of Trained Female Employees | % | |
Percentage of Trained General Employees | % | |
Percentage of Trained Male Employees | % | |
Percentage of Trained Middle Management | % |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 |
---|---|---|
Average Training Hours (Female) | Hour | 149.5 |
Average Training Hours (General Staff) | Hour | 141.7 |
Average Training Hours (Male) | Hour | 132.2 |
Average Training Hours (Middle Management) | Hour | 134.8 |
Average Training Hours per Employee | hours/person | 67 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Total Suppliers | 431 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 |
---|---|---|
Complaints Handling Rate | % | 100 |
Number of Complaints Dealt with | 183700 | |
Total Number of Customer Complaints | 183700 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 |
---|---|---|
Employee Coverage of Data Security Training | percent | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Anti-corruption Training Session | lectures | 14000 |
Number of Attendance for Anti-corruption Training | attendees | 710000 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 |
---|---|---|
Donations to Disaster Relief Contributions to Public Welfare | million RMB | 100.6 |
Investment in Education Donation | RMB | 700000 |
Number of Employees Participating in Volunteer Activities | 58000 | |
Total Public Welfare Donations | million RMB | 100.6 |