Sustainability Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (NOx) emissions | kg | 2.01 | 47 |
| Particulate matter (PM) emissions | kg | 0.11 | 47 |
| Sulphur oxides (SOx) emissions | kg | 0.06 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse Gas (GHG) Emission – Intensity | tCO₂e/ft² | 0.0082 | 0.0078 | 0.0073 | 44 |
| Greenhouse Gas (GHG) Emission – Scope 1 | tCO₂e | 42 | 23 | 548 | 44 |
| Greenhouse Gas (GHG) Emission – Scope 2 | tCO₂e | 43154 | 41139 | 37922 | 44 |
| Greenhouse Gas (GHG) Emission – Scope 3 | tCO₂e | -5636 | -5781 | -5000 | 44 |
| Greenhouse Gas (GHG) Emission – Total Emission | Tonnes of carbon dioxide equivalent (tCO₂e) | 37560 | 35376 | 33469 | 44 |
| Reduction in carbon intensity | reduction | 35 | 6 | ||
| Refrigerant refilled | Kilograms | 1645 | 818 | 625 | 44 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Waste Recycling (Hazardous waste) – Fluorescent tubes | Kilograms | 1100 | 2192 | 5357 | 44 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Waste Disposal (Non-hazardous waste) – Commercial waste | Tonnes | 4405 | 4614 | 4409 | 44 |
| Waste Recycling (Non-hazardous waste) – Clothing donation | Tonnes | 3 | 3 | 3 | 44 |
| Waste Recycling (Non-hazardous waste) – Food waste | Tonnes | 59 | 32 | 29 | 44 |
| Waste Recycling (Non-hazardous waste) – Glass | Tonnes | 4 | 3 | 2 | 44 |
| Waste Recycling (Non-hazardous waste) – Metal | Tonnes | 3 | 3 | 3 | 44 |
| Waste Recycling (Non-hazardous waste) – Paper | Tonnes | 1213 | 1237 | 1100 | 44 |
| Waste Recycling (Non-hazardous waste) – Plastic | Tonnes | 4 | 9 | 3 | 44 |
| Waste Recycling (Non-hazardous waste) – Total | Tonnes | 1286 | 1287 | 1140 | 44 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Carbon intensity reduction (Climate Resilience and Adaptation) | % reduction | 35 | 12 |
| Reduction in carbon intensity using a 2005 baseline | % reduction | 35 | 14 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Refrigerant recycled | Kilograms | 200 | 185 | 725 | 44 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel | Litres | 3324 | 4152 | 4383 | 44 |
| Direct Energy Consumption (Town gas + Petrol + Diesel) | MWh | 142 | 92 | 121 | 44 |
| Energy Intensity | MWh/ft² | 0.012 | 0.011 | 0.012 | 44 |
| Petrol | Litres | 4055 | 2821 | 4200 | 44 |
| Purchased Electricity – Head Office | MWh | 365 | 347 | 209 | 44 |
| Purchased Electricity – Properties in Hong Kong | MWh | 53373 | 50441 | 53200 | 44 |
| Purchased Electricity – Total | MWh | 53398 | 50788 | 53409 | 44 |
| Reduction in electricity purchased | reduction | 22 | 6 | ||
| Reduction in electricity purchased using a 2005 baseline | % reduction | 22 | 14 | ||
| Renewable Energy generated and consumed on-site | kWh | 6126 | 7153 | 44 | |
| Renewable energy generated | kWh, kWh generated | 14004 | 6, 12, 14 | ||
| Total Energy Consumption | MWh | 54080 | 50880 | 53530 | 44 |
| Town gas | Unit | 5390 | 1858 | 2947 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Municipal water consumption | m³ | 241415 | 251860 | 295889 | 44 |
| Water consumption intensity | m³/ft² | 0.053 | 0.055 | 0.065 | 44 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Electricity purchased reduction (Energy Efficiency & Reduction) | % reduction | 22 | 12 |
| Energy audit completion (percentage of total electricity consumption of building operations) | % completed | 20 | 12 |
| Energy audit completion for 75% of total electricity consumption of building operations | % completed | 20 | 14 |
| Energy audit completion for total electricity consumption of building operations | completed | 20 | 6 |
| Net Proceeds Allocated to Energy Efficiency from Sustainable Bond | HK$ million | 35 | 42 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| GRESB Green Star designation | Green Star | 38 | |
| GRESB public disclosure rating | A | 38 | |
| Global Real Estate Sustainability Benchmark (GRESB) rating | star | four-star | 38 |
| People participated in promoting an eco-conscious community | people | 1943 | 6 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Maturity Date of First Sustainable Bond Issued | 27 July 2026 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Debt financed by sustainable finance instruments | % of debt | 21 | 14 | ||
| Management positions held by women | % | 49 | 7, 30 | ||
| Total Workforce | 514 | 500 | 467 | 45 | |
| Workforce by Age Group: Aged 29 or below | 98 | 86 | 70 | 45 | |
| Workforce by Age Group: Aged 30-39 | 143 | 142 | 129 | 45 | |
| Workforce by Age Group: Aged 40-49 | 138 | 138 | 147 | 45 | |
| Workforce by Age Group: Aged 50 and above | 135 | 134 | 121 | 45 | |
| Workforce by Employee Category: Head Office Employee | 197 | 189 | 171 | 45 | |
| Workforce by Employee Category: Principal Operating Subsidiaries | 317 | 311 | 296 | 45 | |
| Workforce by Employee Type: Full-time | 514 | 500 | 467 | 45 | |
| Workforce by Gender: Female | 197 | 190 | 177 | 45 | |
| Workforce by Gender: Male | 317 | 310 | 290 | 45 | |
| Workforce by Geographical Region: Hong Kong | 514 | 500 | 467 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate by Age Group: Aged 29 or below | 32 % | 20 % | 54 % | 45 | |
| Employee Turnover Rate by Age Group: Aged 30-39 | 20 % | 13 % | 32 % | 45 | |
| Employee Turnover Rate by Age Group: Aged 40-49 | 18 % | 9 % | 19 % | 45 | |
| Employee Turnover Rate by Age Group: Aged 50 and above | 6 % | 4 % | 11 % | 45 | |
| Employee Turnover Rate by Employee Category: Head Office Employee | 18 % | 7 % | 36 % | 45 | |
| Employee Turnover Rate by Employee Category: Principal Operating Subsidiaries | 19 % | 13 % | 20 % | 45 | |
| Employee Turnover Rate by Gender: Female | 20 % | 14 % | 32 % | 45 | |
| Employee Turnover Rate by Gender: Male | 16 % | 9 % | 22 % | 45 | |
| Employee Turnover Rate by Geographical Region: Hong Kong | 18 % | 10 % | 26 % | 45 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Injury Rate: Contractor | 0 % | 0 % | 0 % | 45 | |
| Injury Rate: Employee | 2.14 % | 3.40 % | 2.35 % | 45 | |
| Workplace injury rate | % | 2.35 | 7, 30 | ||
| Zero work-related fatalities | zero | 30 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Lost Day Rate | 0.012 % | 0.14 % | 0.04 % | 45 | |
| Work-related Lost Days due to Injuries | 175 | 204 | 55 | 45 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| New health protection programmes added | eye-health self exercises, yoga classes, Thai boxing experience, Singing Bowl relaxation sessions, nutrition talks, family care tips for employees with children starting secondary school and vaccine information talks | 30 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Annual average employee participation rate | % | 64 | 7, 30 | |
| Increase in number of employee engagement activities offered | % increase | 10 | 7, 30 | |
| Increase in number of learning activities offered | % increase | 15 | 7, 30 | |
| Percentage of Employees Trained by Employee Category: Head Office Employee | 100 % | 100 % | 45 | |
| Percentage of Employees Trained by Employee Category: Principal Operating Subsidiaries | 100 % | 100 % | 45 | |
| Percentage of Employees Trained by Gender: Female | 100 % | 100 % | 45 | |
| Percentage of Employees Trained by Gender: Male | 100 % | 100 % | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average Training Hours Completed per Employee | hours | 23.48 | 18.86 | 21.95 | 45 |
| Average Training Hours Completed per Employee by Employee Category: Head Office Employee | hours | 20.39 | 20.59 | 18.26 | 45 |
| Average Training Hours Completed per Employee by Employee Category: Principal Operating Subsidiaries | hours | 25.4 | 16.06 | 24.08 | 45 |
| Average Training Hours Completed per Employee by Gender: Female | hours | 19.44 | 26.38 | 45 | |
| Average Training Hours Completed per Employee by Gender: Male | hours | 11.63 | 19.23 | 45 | |
| Increase in training hours per employee | % increase | 9 | 7, 30 | ||
| Total Training Hours | hours | 12069 | 9430 | 10252 | 45 |
| Total Training Hours on Safety and Health Related Topics | hours | 2015 | 2137 | 3176 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of Local Vendors (Property Management Services) | >99% | 705 | 19 |
| Number of Overseas Vendors (Property Management Services) | <1% | 2 | 19 |
| Total Allocated Proceeds from Sustainable Bond | HK$ million | 81 | 42 |
| Total Number of Vendors (Property Management Services) | 707 | 19 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Expenditure on sustainable procurement | HKD | 133M | 14 |
| Total estimated expenditure on sustainable procurement | million HKD | 133 | 19 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Coupon Rate of First Sustainable Bond Issued | % | 1.5 | 42 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Principal Amount of First Sustainable Bond Issued | HK$ million | 400 | 42 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| FTSE4Good Index Series membership | constituent member | 38 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Credit Rating of First Sustainable Bond Issued | Rated A3 by Moody's | 42 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2021-2022 | Report Pages |
|---|---|---|---|---|
| First Sustainability-Linked Loan Total Amount | HK$ million | 965 | 42 | |
| Hang Seng Corporate Sustainability Benchmark Index rating | AA | 38 | ||
| Impact partners (NGOs, SMEs) engaged | partners | 33 | 6 | |
| MSCI ESG Ratings assessment | A | 38 | ||
| Net Proceeds Allocated to Affordable Basic Infrastructure from Sustainable Bond | HK$ million | 32 | 42 | |
| Net Proceeds Allocated to Pandemic & Infection Related CAPEX & OPEX from Sustainable Bond | HK$ million | 14 | 42 | |
| Participants engaged in community initiatives | participants | 38000 | 6 | |
| People drawn to Hysan campaigns promoting local businesses | people | 672000 | 6 | |
| Sustainalytics ESG Risk Rating | Low Risk | 38 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Unallocated Proceeds from Sustainable Bond | HK$ million | 318 | 42 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.11 |
| NOₓ Emissions | kg | 2.01 |
| SOₓ Emissions | kg | 0.06 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 42 | 23 | 548 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 43154 | 41139 | 37922 |
| Total GHG Emissions | tCO₂e | 37560 | 35376 | 33469 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/ft² | 0.0082 | 0.0078 | 0.0073 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO₂e | -5636 | -5781 | -5000 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Hazardous Waste Recycled | Kilograms | 1100 | 2192 | 5357 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diversion Rate of Non-Hazardous Waste | Percent | 22.6 | 21.8 | 20.5 |
| Glass Waste | Tonnes | 4 | 3 | 2 |
| Non-Hazardous Waste Disposed | Tonnes | 4405 | 4614 | 4409 |
| Non-Hazardous Waste Recycled | Tonnes | 1286 | 1287 | 1140 |
| Paper Waste | Tonnes | 1213 | 1237 | 1100 |
| Plastic Waste | Tonnes | 4 | 9 | 3 |
| Recycling Rate of Non-Hazardous Waste | Percent | 22.6 | 21.8 | 20.5 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2005 | % reduction | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litres | 3324 | 4152 | 4383 |
| Energy Consumption Intensity (By Area) | MWh/ft² | 0.012 | 0.011 | 0.012 |
| Gasoline Consumption | Litres | 4055 | 2821 | 4200 |
| Purchased Electricity | MWh | 53398 | 50788 | 53409 |
| Renewable Energy Consumption | MWh | 6.126 | 7.153 | |
| Total Direct Energy Consumption | MWh | 142 | 92 | 121 |
| Total Energy Consumption | MWh | 54080 | 50880 | 53530 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Municipal Water Consumption | m³ | 241415 | 251860 | 295889 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 22 |
| Investment in Energy-saving and Emission-reduction Technology Transformation | HK$ million | 35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 281 | 280 | 276 | |
| Number of Employees Aged Above 50 | 135 | 134 | 121 | |
| Number of Employees Aged Below 30 | 98 | 86 | 70 | |
| Number of Employees in Hong Kong | 514 | 500 | 467 | |
| Number of Female Employees | 197 | 190 | 177 | |
| Number of Full-time Employees | 514 | 500 | 467 | |
| Number of Male Employees | 317 | 310 | 290 | |
| Number of Total Employees | 514 | 500 | 467 | |
| Percentage of Employees Aged 30-50 | % | 54.67 | 56 | 59.1 |
| Percentage of Employees Aged Above 50 | % | 26.26 | 26.8 | 25.9 |
| Percentage of Employees Aged Below 30 | % | 19.06 | 17.2 | 15 |
| Percentage of Female Employees | % | 38.33 | 38 | 37.9 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 61.67 | 62 | 62.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 19 | 11 | 26 |
| Turnover Rate of Employees Aged Above 50 | % | 6 | 4 | 11 |
| Turnover Rate of Employees Aged Below 30 | % | 32 | 20 | 54 |
| Turnover Rate of Employees in Hong Kong | % | 18 | 10 | 26 |
| Turnover Rate of Female Employees | % | 20 | 14 | 32 |
| Turnover Rate of Male Employees | % | 16 | 9 | 22 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 175 | 204 | 55 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 19.44 | 26.38 | |
| Average Training Hours (Male) | hours | 11.63 | 19.23 | |
| Average Training Hours per Employee | hours | 23.48 | 18.86 | 21.95 |
| Total Training Hours | hours | 12069 | 9430 | 10252 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Local Suppliers | 705 | |
| Number of Suppliers in Overseas | 2 | |
| Number of Total Suppliers | 707 | |
| Proportion of Spending on Local Suppliers | % | 99 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |