Announcement - Corporate Social Responsibility Report of Bank of China Limited for 2021 (Environmental Social Governance)
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
COD emission reduction attributed to green loans (10000 tons) | 10000 tons | 67 | 57 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
CO2 equivalent emission reduction attributed to green loans (10000 tons) | 10000 tons | 25380 | 57 | ||
Greenhouse gas emission (tCO2e) within Scope 1 | tCO2e | 88118 | 77214 | 79309 | 57 |
Greenhouse gas emission (tCO2e) within Scope 2 | tCO2e | 1498483 | 1435340 | 1454751 | 57 |
Greenhouse gas emissions intensity per FTE (tCO2e/FTE) | tCO2e/FTE | 5.12 | 4.89 | 4.99 | 57 |
Total greenhouse gas emission (tCO2e) | tCO2e | 1587180 | 1512554 | 1534600 | 57 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Discharge of hazardous waste | ton | 6.34 | 57 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Discharge of non-hazardous waste | ton | 1127 | 1064 | 1120 | 57 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Ammonia nitrogen emission reduction attributed to green loans (10000 tons) | 10000 tons | 52 | 57 |
Nitrogen oxides emission reduction attributed to green loans (10000 tons) | 10000 tons | 1374 | 57 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Sulfur dioxide emission reduction attributed to green loans (10000 tons) | 10000 tons | 1385 | 57 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Balance of green credit in the Chinese mainland denominated (RMB billion) | RMB billion | 14086 | 57 | ||
Diesel oil consumption | ton | 482 | 482 | 463 | 57 |
Electric power consumption by the Data Centre | MWh | 661133 | 585547 | 506101 | 57 |
Electrical power consumption by offices | MWh | 1156600 | 1164930 | 1279708 | 57 |
Electrical power consumption of the Head Office and the institutions based in Beijing (MWh) | MWh | 122118 | 121812 | 123482 | 57 |
Gasoline consumption | ton | 14876 | 12568 | 12400 | 57 |
Gasoline consumption of the Head Office and the institutions based in Beijing (liter) | liter | 44288 | 36514 | 29478 | 57 |
Heat consumption | MKJ | 2218428 | 2251532 | 2214424 | 57 |
Natural gas consumption | 10000 m³ | 1833 | 1638 | 1779 | 57 |
Number of smart counters | 13305 | 19044 | 32367 | 59 | |
Total energy consumption | MWh | 2582675 | 2717945 | 2754463 | 57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Total cycling use of water | ton | 74918 | 66188 | 54477 | 57 |
Total water consumption | ton | 390134 | 336100 | 358877 | 57 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Water conservation attributed to green loans (10000 tons) | 10000 tons | 12992 | 57 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Office paper consumption (tons) | tons | 59.4 | 53.4 | 65.1 | 58 |
Paper conservation (tons) | tons | -11.74 | -6.4 | -11.7 | 58 |
Paper consumption attributed to credit card e-bill (100 million) | 100 million | 2.57 | 3.96 | 58 | |
Paper consumption of newly issued credit card statements and envelopes (10000) | 10000 | 1561.41 | 58 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Accumulated issuance scale of green bonds over the years (USD100 million) | USD100 million | 107 | 57 | ||
Land total conservation attributed to green loans (10000 mu) | 10000 mu | 11702 | 57 | ||
Rate of outlets substituted by scenarios (%) | % | 62.16 | 64.1 | 65.28 | 60 |
YoY growth of balance of green credits in the Chinese mainland (%) | % | 57 | 57 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Amount of pension funds in the Bank’s custody (RMB100 million) | RMB100 million | 1017.92 | 1415.45 | 59 | |
Amount of pension funds under custody (RMB100 million) | RMB100 million | 592.87 | 783.52 | 59 | |
Coverage of social insurance (%) | % | 100 | 100 | 100 | 58 |
Execution of employment contracts (%) | % | 100 | 100 | 100 | 58 |
Income tax expense (RMB million) | RMB million | 48754 | 41282 | 49281 | 59 |
Number of employees | 309384 | 309064 | 306322 | 58 | |
Number of employees aged 30 and below | 73355 | 66995 | 58 | ||
Number of employees aged 31–50 | 189454 | 185197 | 58 | ||
Number of employees aged 51 and above | 46275 | 53410 | 58 | ||
Number of employees from campus recruitment | 9218 | 9610 | 58 | ||
Number of employees from social recruitment | 1005 | 611 | 58 | ||
Number of employees having intermediate and junior professional and technical positions | 35000 | 196000 | 58 | ||
Number of employees having senior professional and technical positions | 4308 | 6280 | 58 | ||
Number of employees in Hong Kong, Macao & Taiwan | 19258 | 14995 | 14148 | 58 | |
Number of employees in the mainland of China | 284044 | 283312 | 280908 | 58 | |
Number of expatriates | 1877 | 1956 | 2051 | 58 | |
Number of female employees | 177215 | 177168 | 174935 | 58 | |
Number of interns accepted | 517 | 655 | 58 | ||
Number of local employees at overseas institutions | 23643 | 24370 | 23992 | 58 | |
Number of male employees | 132169 | 131916 | 131387 | 58 | |
Number of minority employees | 12843 | 13073 | 13260 | 58 | |
Number of new employees of the year | 12089 | 11468 | 10221 | 58 | |
Number of small and micro business owners with bank granted loans (thousand) | thousand | 497.9 | 4637.04 | 60 | |
Percentage of female employees (%) | % | 57.28 | 57.32 | 57.11 | 58 |
Percentage of female mid-to-senior-level managers (%) | % | 33.24 | 30.79 | 58 | |
Percentage of male mid-to-senior-level managers (%) | % | 66.76 | 69.21 | 58 | |
Percentage of scientific and technical personnel (%) | % | 2.49 | 3.07 | 58 | |
Return on average equity (%) | % | 11.45 | 11.15 | 11.28 | 59 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Employee turnover (%) | % | 2.5 | 58 |
Female employee turnover (%) | % | 2.6 | 58 |
Male employee turnover (%) | % | 2.4 | 58 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of occupational injury cases involving employees of the Head Office | 7 | 3 | 58 |
Lost days due to work injury.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Workdays lost due to work-related injury | 100 | 58 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Number of employees receiving physical examination in the Head Office | 4179 | 4144 | 4985 | 58 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Employees trained | 2927903 | 2498657 | 2663696 | 58 | |
Number of average monthly active users on the BOC training cloud platform | 137331 | 234170 | 58 | ||
Number of courses offered on the BOC training cloud platform | 14463 | 25072 | 58 | ||
Number of employees trained (%) | % | 95.89 | 97.01 | 58 | |
Number of female employees participating in training | 174054 | 175377 | 58 | ||
Number of male employees participating in training | 127438 | 130847 | 58 | ||
Number of mid-level management participating in training | 321541 | 265698 | 58 | ||
Number of non-management employees participating in training | 2161168 | 2383705 | 58 | ||
Number of registered users on the BOC training cloud platform | 314141 | 315674 | 58 | ||
Number of senior management participating in training | 15548 | 14293 | 58 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Average length of employee training (hours) | hours | 59.35 | 48.32 | 58 | |
Average length of female employee training (hours) | hours | 51.24 | 46.3 | 58 | |
Average length of male employee training (hours) | hours | 62.1 | 51.74 | 58 | |
Average length of mid-level management training (hours) | hours | 87.92 | 61.99 | 58 | |
Average length of non-management employees training (hours) | hours | 58.8 | 41.34 | 58 | |
Average length of online learning on the BOC training cloud platform (hours/person) | hours/person | 40.63 | 43.55 | 58 | |
Investments into employee training (RMB10000) | RMB10000 | 79217 | 53804 | 81386 | 58 |
Participation in BOC training cloud platform by employees (person-times) | person-times | 2498657 | 2663696 | 58 |
Number of suppliers by geographical region.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Balance of (loans for) micro and small business owners (RMB100 million) | RMB100 million | 2143 | 3360 | 60 | |
Balance of all loans in support of strategic emerging industries (RMB100 million) | RMB100 million | 2222.43 | 5215.78 | 60 | |
Balance of financing for core enterprises in the supply chain (RMB100 million) | RMB100 million | 40000 | 47231 | 60 | |
Balance of financing for upstream and downstream enterprises in the industrial chain (RMB100 million) | RMB100 million | 7818 | 9210 | 60 | |
Balance of government-subsidised loans (RMB100 million) | RMB100 million | 1514.45 | 1494.41 | 60 | |
Balance of inclusive financial loans meeting the 'two increases and two controls' assessment requirements (RMB100 million) | RMB100 million | 611661.62 | 881502.5 | 60 | |
Balance of loans for micro and small business owners (RMB100 million) | RMB100 million | 19137.19 | 25560.85 | 60 | |
Balance of loans for private enterprises (RMB100 million) | RMB100 million | 1.76 | 2.44 | 60 | |
Balance of loans for small and medium-sized enterprises (SMEs) (RMB100 million) | RMB100 million | 374715.57 | 429355.6 | 60 | |
Balance of loans granted to poverty-stricken areas (RMB100 million) | RMB100 million | 3028.8 | 3067.8 | 59 | |
Balance of loans newly extended to a variety of agricultural production fields (RMB100 million) | RMB100 million | 3323 | 4686 | 60 | |
Balance of newly approved or extended loans to agriculture (RMB100 million) | RMB100 million | 15185 | 17408 | 60 | |
Balance of personal business start-up loans (RMB100 million) | RMB100 million | 22.73 | 26.32 | 60 | |
Growth rate of loans for SMEs (%) | % | 11.09 | 14.75 | 60 | |
Growth rate of loans for micro and small business owners (%) | % | 16.77 | 19.97 | 60 | |
Growth rate of the Bank granted loans (%) | % | 10.19 | 29.51 | 60 | |
Growth rate of the balance of inclusive financial loans meeting the 'two increases and two controls' assessment requirements (%) | % | 48.12 | 31.15 | 60 | |
Number of county-level outlets | 3016 | 2981 | 2934 | 60 | |
Number of operating outlets in the mainland | 10652 | 10487 | 13082 | 59 | |
Number of outlets in national-level rural revitalisation assistance counties | 29 | 32 | 34 | 60 | |
Total assets (RMB million) | RMB million | 22769744 | 24406429 | 26772428 | 59 |
Underwriting scale of issuance of domestic green bonds (RMB100 million) | RMB100 million | 1294 | 57 | ||
Underwriting scale of issuance of overseas green bonds (USD100 million) | USD100 million | 234 | 57 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Cost to bill mailing (RMB100 million) | RMB100 million | 3.66 | 4.19 | 4.89 | 60 |
Coverage rate of smart outlets (%) | % | 100 | 100 | 100 | 59 |
Electronic reconciliation rate (%) | % | 96.64 | 97.8 | 98.52 | 60 |
Number of credit cards issued this year (10000) | 10000 | 67.39 | 332.28 | 58 | |
Number of intelligent outlets | 3371 | 7047 | 10382 | 59 | |
Number of mobile banking customers (in 10000) | 10000 | 188082 | 210505 | 235318 | 59 |
Number of monthly active users of mobile banking APP (in 10000) | 10000 | 47649 | 63031 | 71041 | 59 |
Number of personal accounts of enterprise annuities under the Bank’s management (in 10000) | 10000 | 341.36 | 367.59 | 59 | |
Number of personal customers through mobile banking (in 10000) | 10000 | 32298 | 39384 | 59 | |
Total profit before income tax (RMB million) | RMB million | 250645 | 246378 | 276620 | 59 |
Transactions intercepted by the 'Transaction Defence' system (RMB100 million) | RMB100 million | 82.39 | 119.84 | 150.7 | 59 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Number of tablet-version smart counters | 10853 | 59 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Capital adequacy ratio (%) | % | 15.59 | 16.22 | 16.63 | 59 |
Capital and reserves attributable to equity holders of the Bank (RMB million) | RMB million | 1851701 | 2038419 | 2225153 | 59 |
Number of suspicious transactions intercepted by the 'Transaction Defence' system (in 10000) | 10000 | 34.3 | 52 | 87.9 | 59 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Including: Documents issued at A share market | 127 | 132 | 60 | |
Including: English documents issued at H share market | 105 | 130 | 60 | |
Including: Investor conferences and meetings held | 179 | 179 | 60 | |
Including: Investor conferences held | 179 | 178 | 60 | |
Including: Responses to emails through the IR mailbox | 98 | 60 | ||
Including: Responses to questions posted on interactive online platform run by SSE | 73 | 60 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of anti-counterfeit money education events (in 10000) | 10000 | 5600 | 59 | |
Number of anti-counterfeit money materials distributed (10000 copies) | 10000 copies | 244 | 277 | 59 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Coverage ratio of county-level institutions (%) | % | 61.42 | 62.07 | 62.52 | 60 |
Cumulative number of financial education events for the public | 22211 | 59722 | 59 | ||
Number of beneficiaries of personal business start-up loans | 18119 | 15458 | 60 | ||
Number of customers receiving anti-counterfeit money education (in 10000) | 10000 | 1225 | 59 | ||
Number of events for communication with investors | 175 | 180 | 60 | ||
Number of people receiving financial education (in 10000) | 10000 | 9997 | 56295 | 59 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Accumulated credit granted to winter sports projects of Beijing 2022 Olympic Winter Games (RMB100 million) | RMB100 million | 567 | 615 | 60 | |
Amount of government-sponsored student loans (RMB million) | RMB million | 2365 | 2191 | 2139 | 59 |
Amount of government-sponsored student loans cumulatively granted (RMB100 million) | RMB100 million | 240.53 | 246.12 | 250.72 | 59 |
Donations (RMB million) | RMB million | 117.6 | 162.28 | 98.54 | 59 |
Social contribution per share (RMB) | RMB | 1.86 | 1.98 | 2.6 | 59 |
Total credit approved for winter sports projects of Beijing 2022 Olympic Winter Games (RMB100 million) | RMB100 million | 553 | 708 | 60 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 88118 | 77214 | 79309 |
Indirect Energy Emissions (Scope 2) | tCO2e | 1498483 | 1435340 | 1454751 |
Total GHG Emissions | tCO2e | 1587180 | 1512554 | 1534600 |
Total GHG Emissions Intensity (By FTE) | tCO2e/FTE | 5.12 | 4.89 | 4.99 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Total Hazardous Waste | ton | 6.34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | ton | 1127 | 1064 | 1120 |
Paper Waste | tons | 59.4 | 53.4 | 65.1 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 tons | 52 |
NOx Emissions Reduction Compared to Last Year | 10000 tons | 1374 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Diesel Fuel Consumption | ton | 482 | 482 | 463 |
Gasoline Consumption | ton | 14876 | 12568 | 12400 |
Natural Gas Consumption | 10000 m³ | 1833 | 1638 | 1779 |
Purchased Electricity | MWh | 661133 | 585547 | 506101 |
Purchased Heating | MKJ | 2218428 | 2251532 | 2214424 |
Total Energy Consumption | MWh | 2582675 | 2717945 | 2754463 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Recycled Water Percentage | % | 19.2 | 19.7 | 15.2 |
Recycled Water Usage | ton | 74918 | 66188 | 54477 |
Water Consumption | ton | 390134 | 336100 | 358877 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 |
---|---|---|
Water Consumption Reduction Compared to Last Year | tons | 129920000 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | tons | -11.74 | -6.4 | -11.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Number of Employees Aged 30-50 | 189454 | 185197 | ||
Number of Employees Aged Above 50 | 46275 | 53410 | ||
Number of Employees Aged Below 30 | 73355 | 66995 | ||
Number of Employees in Hong Kong and Mainland China | 303302 | 298307 | 295056 | |
Number of Employees in Mainland China | 284044 | 283312 | 280908 | |
Number of Female Employees | 177215 | 177168 | 174935 | |
Number of Interns | 517 | 655 | ||
Number of Male Employees | 132169 | 131916 | 131387 | |
Number of New Employees | 12089 | 11468 | 10221 | |
Number of New Employees (On-campus Recruitment) | 9218 | 9610 | ||
Number of New Employees (Social Recruitment) | 1005 | 611 | ||
Number of Total Employees | 309384 | 309064 | 306322 | |
Percentage of Female Employees | % | 57.28 | 57.32 | 57.11 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Turnover Rate of Female Employees | % | 2.6 |
Turnover Rate of Male Employees | % | 2.4 |
Turnover Rate of Total Employees | % | 2.5 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 |
---|---|---|
Lost Days Due to Work-related Injuries | workdays | 100 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Health Check Coverage for Employees | persons | 4179 | 4144 | 4985 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Percentage of Employees Trained | % | 95.89 | 97.01 |
Percentage of Trained Female Employees | % | 57.72 | 57.27 |
Percentage of Trained General Employees | % | 86.53 | 89.53 |
Percentage of Trained Male Employees | % | 42.28 | 42.73 |
Percentage of Trained Middle Management | % | 12.87 | 9.97 |
Percentage of Trained Senior Management | % | 0.6 | 0.54 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Average Training Hours (Female) | hours | 51.24 | 46.3 |
Average Training Hours (General Staff) | hours | 58.8 | 41.34 |
Average Training Hours (Male) | hours | 62.1 | 51.74 |
Average Training Hours (Middle Management) | hours | 87.92 | 61.99 |
Average Training Hours per Employee | hours | 59.35 | 48.32 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Anti-corruption Training Session | sessions | 5600 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Investment in Education Donation | RMB million | 2365 | 2191 | 2139 |
Total Public Welfare Donations | RMB million | 117.6 | 162.28 | 98.54 |