Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Emission of exhaust gas from production plants | kg | 170 | 220 | 29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| GHG emissions from main operations - Direct emissions (Scope 1) | tonnes | 82 | 29 | |
| GHG emissions from main operations - Energy indirect emissions (Scope 2) - purchased electricity | tonnes | 3852 | 4270 | 29 |
| GHG emissions from main operations - backup generator | tonnes | 36 | 29 | |
| GHG emissions from main operations - corporate fleet | tonnes | 46 | 29 | |
| Total GHG emissions (Scope 1 and 2) per employee | tonnes/employee | 2.05 | 2.01 | 29 |
| Total GHG emissions (Scope 1 and 2) per floor area | tonnes/m² | 0.03 | 0.03 | 29 |
| Total Greenhouse gas (GHG) emissions (Scope 1 and 2) | tonnes | 3852 | 4352 | 29 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Total hazardous waste produced by production plants | tonnes | 2 | 7 | 29 |
| Total hazardous waste produced by production plants per unit of floor area | kg/m² | 0.04 | 0.15 | 29 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Paper consumption per employee | kg/employee | 5.11 | 6.32 | 29 |
| Total non-hazardous waste produced by main operations – paper | tonnes | 10 | 14 | 29 |
| Total non-hazardous waste produced by production plants – wood scrap | tonnes | 78 | 108 | 29 |
| Total non-hazardous waste produced by production plants, per unit of floor area – wood scrap | kg/m² | 1.64 | 2.27 | 29 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Indirect energy consumption by main operations | kWh | 6359148 | 6748611 | 29 |
| Indirect energy consumption per employee | kWh/employee | 3384.33 | 3121.47 | 29 |
| Indirect energy consumption per unit of floor area | kWh/m² | 41.54 | 44.09 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Water consumption by main operations | m³ | 42300 | 42970 | 29 |
| Water consumption per employee | m³/employee | 22.51 | 19.88 | 29 |
| Water consumption per unit of floor area | m³/m² | 0.28 | 0.28 | 29 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Questionnaires sent | 2056 | 1095 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Client satisfaction score (out of 5) | /5 | 4.6 | 16 | |
| Complaints | 7 | 2 | 16 | |
| Compliments | 79 | 62 | 16 | |
| Net Promoter Score | NA | 49 | 16 | |
| Responses | 300 | 86 | 16 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 82 | |
| GHG Emissions from Purchased Electricity | tonnes | 3852 | 4270 |
| Indirect Energy Emissions (Scope 2) | tonnes | 3852 | 4270 |
| Total GHG Emissions | tonnes | 3852 | 4352 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.03 | 0.03 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 2.05 | 2.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 2 | 7 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 0.04 | 0.15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Paper Waste | tonnes | 10 | 14 |
| Total Non-Hazardous Waste Intensity (By Area) | kg/m² | 1.64 | 2.27 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Indirect Energy Intensity (By Area) | kWh/m² | 41.54 | 44.09 |
| Indirect Energy Intensity (By Employee) | kWh/employee | 3384.33 | 3121.47 |
| Total Indirect Energy Consumption | kWh | 6359148 | 6748611 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | m³ | 42300 | 42970 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees in Hong Kong | persons |
| Number of Employees in Mainland China | persons |
| Number of Employees in Singapore | persons |
| Number of Female Employees | persons |
| Number of Male Employees | persons |
| Number of Total Employees | persons |
| Percentage of Female Employees | % |
| Percentage of Male Employees | % |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Employees in Singapore | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Staff) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
| Average Training Hours per Employee | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Total Suppliers | 2056 | 1095 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Complaint Growth Rate | % | -71.43 | |
| Total Number of Customer Complaints | 7 | 2 |