2021 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions per capita (tCO2e/person) | tCO2e/person | 2.12 | 1.47 | 1.21 | 51 |
| Scope 1 direct (tCO2e) | tCO2e | 7156 | 2141.51 | 6121.76 | 51 |
| Scope 2 indirect (tCO2e) | tCO2e | 720605 | 478287.47 | 376536.09 | 51 |
| Scope 3 employee travelling (tCO2e) | tCO2e | 69490 | 49897.43 | 46537 | 51 |
| Total GHG emissions (tCO2e) | tCO2e | 797251 | 530299 | 428994.85 | 51 |
| Total carbon emissions of Ping An | tons | 428994.85 | 45 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Solid waste produced (Tons) | Tons | 309631 | 331125 | 210773 | 51 |
| Total paper consumption (Tons) | Tons | 4315 | 6764 | 1631 | 51 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Area of owned offices (M²) | M² | 426486 | 51 | ||
| Diesel-total (Liters) | Liters | 174898 | 4243 | 5772 | 51 |
| Electricity consumption of Ping An's own and leased workplaces | kWh | 513946880 | 45 | ||
| Electricity consumption-data centers (kWh) | kWh | 96317142 | 21804243 | 102896415 | 51 |
| Electricity consumption-per capita (kWh/person) | kWh/person | 2198.64 | 1520.23 | 1732.79 | 51 |
| Electricity consumption-workplace (kWh) | kWh | 732249926 | 527951472 | 513946880 | 51 |
| Natural gas-total (M³) | M³ | 3402090 | 1068243 | 3053842 | 51 |
| Power consumption of Ping An data centers | kWh | 102896415 | 45 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Bottled water usage at Ping An Financial Center offices | bottles | 19392 | 45 | ||
| Bottled water usage at Ping An conference rooms | bottles | 5120 | 45 | ||
| Reduction in bottled water usage at Ping An Financial Center offices compared to 2020 | drop | 6% | 45 | ||
| Reduction in bottled water usage at Ping An conference rooms compared to 2020 | drop | 54% | 45 | ||
| Water consumption-per capita (Ton/person) | Ton/person | 24.64 | 74.2 | 14.29 | 51 |
| Water consumption-total (Tons) | Tons | 9279226 | 26831408 | 5088733 | 51 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total paper consumption at Ping An operating sites and workplaces | tons | 1.631 | 45 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Area of green buildings (M²) | M² | 279272 | 51 |
| Number of green buildings | 10 | 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Asset Management (person) | person | 12838 | 52 | ||
| Associate college degree (person) | person | 135194 | 124499 | 120153 | 52 |
| Average compensation of female employees (in RMB) | RMB | 194305 | 202312 | 176329 | 52 |
| Average compensation of male employees (in RMB) | RMB | 233337 | 244311 | 215435 | 52 |
| Banking (person) | person | 40651 | 52 | ||
| Board of Directors age composition (31-50, %) | % | 21 | 50 | ||
| Board of Directors age composition (Above 50, %) | % | 79 | 50 | ||
| Board of Directors composition (Executive Director(s)) | person | 5 | 50 | ||
| Board of Directors composition (Independent non-executive Director(s)) | person | 6 | 50 | ||
| Board of Directors composition (Non-executive Director(s)) | person | 3 | 50 | ||
| Board of Directors composition (Total) | person | 14 | 50 | ||
| Board of Directors gender composition (Female, %) | % | 14 | 50 | ||
| Board of Directors gender composition (Male, %) | % | 86 | 50 | ||
| College graduate (person) | person | 197119 | 192444 | 192912 | 52 |
| Compensation (Exclude Senior Management) (in RMB) | RMB | 196131 | 52 | ||
| Employees above 50 (person) | person | 5880 | 5243 | 5871 | 51 |
| Employees aged 30–50 (person) | person | 170321 | 162322 | 180182 | 51 |
| Employees in Central China (person) | person | 34476 | 51 | ||
| Employees in East China (person) | person | 123931 | 51 | ||
| Employees in North China (person) | person | 36591 | 51 | ||
| Employees in Northeastern China (person) | person | 21934 | 51 | ||
| Employees in Northwestern China (person) | person | 24704 | 51 | ||
| Employees in South China (person) | person | 74667 | 51 | ||
| Employees in Southwestern China (person) | person | 39679 | 51 | ||
| Employees under 30 (person) | person | 200699 | 194035 | 169929 | 51 |
| Female employees (person) | person | 181930 | 175051 | 173650 | 51 |
| Financial & Medical Technology (person) | person | 113188 | 52 | ||
| Life insurance Agents (thousand people) | thousand people | 1166.9 | 1022.4 | 613 | 52 |
| Male employees (person) | person | 194970 | 186549 | 182332 | 51 |
| Number of female senior management | 3 | 3 | 3 | 52 | |
| Number of male senior management | 9 | 7 | 6 | 52 | |
| Number of overseas employees (person) | person | 336 | 424 | 553 | 52 |
| Number of senior management | 12 | 10 | 9 | 52 | |
| Others (person) | person | 19222 | 17122 | 15405 | 52 |
| Supervisory Committee age composition (31-50, %) | % | 40 | 50 | ||
| Supervisory Committee age composition (Above 50, %) | % | 60 | 50 | ||
| Supervisory Committee composition (Employee Representative Supervisor(s)) | person | 2 | 50 | ||
| Supervisory Committee composition (External Supervisor(s)) | person | 2 | 50 | ||
| Supervisory Committee composition (Shareholder Representative Supervisor(s)) | person | 1 | 50 | ||
| Supervisory Committee composition (Total) | person | 5 | 50 | ||
| Supervisory Committee gender composition (Female, %) | % | 20 | 50 | ||
| Supervisory Committee gender composition (Male, %) | % | 80 | 50 | ||
| Total number of Employees (person) | person | 376900 | 361600 | 355982 | 51 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate (%) | % | 33.32 | 32.6 | 27.3 | 52 |
| Employee Turnover Rate - 30–50 years old (%) | % | 13.43 | 18.7 | 17.3 | 52 |
| Employee Turnover Rate - <30 years old (%) | % | 43.42 | 41.3 | 35.9 | 52 |
| Employee Turnover Rate - >50 years old (%) | % | 9.69 | 15.8 | 10.3 | 52 |
| Employee Turnover Rate - Asset Management (%) | % | 16.7 | 52 | ||
| Employee Turnover Rate - Banking (%) | % | 10.08 | 52 | ||
| Employee Turnover Rate - Central China (%) | % | 13.32 | 25.5 | 22.6 | 52 |
| Employee Turnover Rate - East China (%) | % | 11.51 | 28.9 | 18.9 | 52 |
| Employee Turnover Rate - Female (%) | % | 31.07 | 31.5 | 25.7 | 52 |
| Employee Turnover Rate - Financial Technology and Medical Technology (%) | % | 35.7 | 52 | ||
| Employee Turnover Rate - Insurance (%) | % | 25.03 | 52 | ||
| Employee Turnover Rate - Male (%) | % | 33.48 | 33.6 | 28.67 | 52 |
| Employee Turnover Rate - North China (%) | % | 2.35 | 20.4 | 20.5 | 52 |
| Employee Turnover Rate - Northeast China (%) | % | 4.79 | 38.2 | 35.5 | 52 |
| Employee Turnover Rate - Northwest China (%) | % | 5.04 | 42 | 5.3 | 52 |
| Employee Turnover Rate - South China (%) | % | 5.16 | 26.7 | 17.2 | 52 |
| Employee Turnover Rate - Southwest China (%) | % | 8.06 | 43 | 32.1 | 52 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities (person) | person | 5 | 53 |
| Rate of work-related fatalities | % | 0.001 | 53 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of lost days due to work related injuries | days | 755 | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Master of Scenarios live courses (times) | times | 6 | 54 | ||
| Post-graduate (person) | person | 25478 | 27409 | 27512 | 52 |
| Poverty students served by Master of Scenarios live courses (thousand people) | thousand people | 6.3 | 54 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) | % | 99.54 | 53 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) - Executive management & Senior managers | % | 94.82 | 53 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) - Female | % | 99.33 | 53 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) - Junior Staff | % | 99.62 | 53 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) - Male | % | 99.73 | 53 | ||
| Total Coverage Rate of Face-to-Face and Online Training (%) - Middle-rank | % | 99 | 53 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average hours of face-to-face and online trainings per employee | hours | 11.94 | 33.19 | 28.54 | 53 |
| Average hours of face-to-face and online trainings per employee - Executive managers & Senior managers | hours | 37.89 | 53 | ||
| Average hours of face-to-face and online trainings per employee - Female | hours | 30.81 | 53 | ||
| Average hours of face-to-face and online trainings per employee - Junior Staff | hours | 27.72 | 53 | ||
| Average hours of face-to-face and online trainings per employee - Male | hours | 26.39 | 53 | ||
| Average hours of face-to-face and online trainings per employee - Middle-rank managers | hours | 36.59 | 53 | ||
| Average per-capita hours of information security trainings for employees | hours | 4 | 53 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Central China suppliers | 58 | 556 | 480 | 54 | |
| Credit balance for Cement at Ping An Bank | RMB billion | 2.767 | 21 | ||
| Credit balance for Coal Power at Ping An Bank | RMB billion | 6.505 | 21 | ||
| Credit balance for Steel at Ping An Bank | RMB billion | 69.156 | 21 | ||
| Credit balance for Thermal Coal at Ping An Bank | RMB billion | 31.665 | 21 | ||
| East China suppliers | 1232 | 2648 | 2318 | 54 | |
| Material suppliers | 909 | 1535 | 1156 | 54 | |
| North China suppliers | 757 | 1126 | 1054 | 54 | |
| Northeastern Region suppliers | 21 | 458 | 308 | 54 | |
| Northwestern Region suppliers | 39 | 422 | 389 | 54 | |
| Number of suppliers | 3038 | 7400 | 6408 | 54 | |
| Overseas Region suppliers | 49 | 35 | 72 | 54 | |
| Service providers | 2129 | 5865 | 5252 | 54 | |
| South China suppliers | 796 | 1462 | 1269 | 54 | |
| Southwestern Region suppliers | 86 | 693 | 518 | 54 | |
| Total area of offices (M²) | M² | 6946868 | 51 | ||
| Total assets (in RMB million) | RMB million | 8222929 | 9527870 | 10142026 | 50 |
| Total credit granted for Thermal Coal at Ping An Bank | RMB billion | 32.613 | 21 | ||
| Total number of suppliers eliminated (unit) | 223 | 54 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average score of supplier assessment (100-point scale) (point) | 71.68 | 54 | |
| Coverage rate of ESG related trainings for suppliers (%) | 100 | 54 | |
| Number of suppliers approved in the 'Selection and Audit' process section after audit (unit) | 3016 | 54 | |
| Number of suppliers participating in ESG related trainings (unit) | 64583 | 54 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Operating profit (in RMB million) | RMB million | 147722 | 155670 | 168479 | 50 |
| Operating profit attributable to shareholders of the parent company (in RMB million) | RMB million | 149407 | 143099 | 101618 | 50 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Annualized return on investment (%) | % | 5.2 | 5.1 | 4.6 | 50 |
| Annualized total return (%) | % | 6.9 | 6.2 | 4 | 50 |
| Average daily positive feedback rate (%) - Ping An Good Doctor | % | 92 | 53 | ||
| Cumulative number of registers at the platform (thousand people) | thousand people | 3334 | 54 | ||
| NPS (%) - Ping An Annuity | % | 68 | 69 | 61 | 53 |
| NPS (%) - Ping An Bank Credit Card | % | 32 | 40 | 43 | 53 |
| NPS (%) - Ping An Health | % | 47 | 49 | 51 | 53 |
| NPS (%) - Ping An Life | % | 38 | 41 | 43 | 53 |
| NPS (%) - Ping An Securities | % | 29 | 38 | 47 | 53 |
| Number of insurance claims (million) - Ping An Life, Ping An Health, Ping An Annuity, Ping An Property & Casualty | million | 46.47 | 53 | ||
| Sales of products for rural revitalization with PingAn assistance (in RMB million) | RMB million | 110 | 54 | ||
| Verification rate of complaints received (%) | % | 100 | 100 | 100 | 50 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Insurance fund investment portfolio size (in RMB trillion) | RMB trillion | 3.21 | 3.74 | 3.92 | 50 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Coverage rate of customers privacy policy informed | % | 100% | 53 |
| Coverage rate of customers' access to information disclosure policies | % | 100% | 53 |
| Coverage rate of data control services provided to customers (including personal data access, correction, deletion etc.) | % | 100% | 53 |
| Coverage rate of information security trainings for employees | % | 100% | 53 |
| Coverage rate of the access to privacy information authorized by customers | % | 100% | 53 |
| Information security evaluation score (point) | point | 92.74 | 53 |
| Information security policies and frequency of system audits (IT audit frequency) | times/year | 1 | 53 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Exposure balance for Cement at Ping An Bank | RMB billion | 2.241 | 21 | ||
| Exposure balance for Coal Power at Ping An Bank | RMB billion | 5.7 | 21 | ||
| Exposure balance for Steel at Ping An Bank | RMB billion | 38.316 | 21 | ||
| Exposure balance for Thermal Coal at Ping An Bank | RMB billion | 23.747 | 21 | ||
| Solvency adequacy ratio of the Group (%) | % | 229.8 | 236.4 | 233.5 | 50 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Compliance and internal control awareness raising activities coverage (%) | % | 100 | 100 | 100 | 50 |
| Coverage rate of anti-corruption education (%) | % | 100 | 100 | 100 | 50 |
| Number of anti-corruption activities (times) | times | 2046 | 2088 | 3445 | 50 |
| Ping An Guardian Initiative (times) | times | 14819 | 54 | ||
| Rectification rate of issues identified in annual audit (%) | % | 71 | 79 | 96 | 50 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Attendance of anti-corruption trainings (thousand) | thousand | 3570 | 3120 | 5600 | 50 |
| Coverage rate of trainings on anti-money laundering (%) | % | 100 | 100 | 100 | 50 |
| Number of anti-corruption trainings (times) | times | 20 | 50 | ||
| Risk management staff training coverage (%) | % | 100 | 100 | 100 | 50 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Area of leased offices (M²) | M² | 6520382 | 51 |
| Cumulative amount of public activities introduced (units) | units | 3858 | 54 |
| Insurance (person) | person | 189305 | 52 |
| Insurance premium amount provided for rural revitalization (in RMB million) | RMB million | 3715 | 54 |
| Number of joint Party establishment points | 141 | 54 | |
| Number of participants at the platform (person/time) | person/time | 21386897 | 54 |
| Number of person covered by wealthy leader courses (person) | person | 80000 | 54 |
| Number of rural revitalization cards issued | 23075 | 54 | |
| People served by mobile medical checkups (person) | person | 9483 | 54 |
| Village schools sponsored by Ping An (units) | units | 119 | 54 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Cumulative funding for poverty alleviation and industrial revitalization (in RMB billion) | RMB billion | 41.85 | 54 | ||
| Industrial revitalization assistance funds of the year (in RMB billion) | RMB billion | 12.016 | 54 | ||
| Number of the mobile medical checkups (times) | times | 69 | 54 | ||
| Number of volunteer association chapters (units) | units | 47 | 54 | ||
| Number of volunteer association chapters under subsidiaries (units) | units | 30 | 54 | ||
| Number of volunteers from employees and agents of Ping An (person) | person | 554944 | 54 | ||
| Total amount of rural revitalization loan (in RMB million) | RMB million | 4397 | 54 | ||
| Total credit granted for Cement at Ping An Bank | RMB billion | 2.823 | 21 | ||
| Total credit granted for Coal Power at Ping An Bank | RMB billion | 6.967 | 21 | ||
| Total credit granted for Steel at Ping An Bank | RMB billion | 69.808 | 21 | ||
| Total income (in RMB million) | RMB million | 1168867 | 1218315 | 1180444 | 50 |
| Total tax paid (in RMB million) | RMB million | 118300 | 103576 | 111416 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 7156 | 2141.51 | 6121.76 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 720605 | 478287.47 | 376536.09 |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 69490 | 49897.43 | 46537 |
| Total GHG Emissions | tCO2e | 797251 | 530299 | 428994.85 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 2.12 | 1.47 | 1.21 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Tons | 309631 | 331125 | 210773 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Liters | 174898 | 4243 | 5772 |
| Natural Gas Consumption | M³ | 3402090 | 1068243 | 3053842 |
| Purchased Electricity | kWh | 732249926 | 527951472 | 513946880 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | Tons | 9279226 | 26831408 | 5088733 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Tons | 4315 | 6764 | 1631 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | person | 170321 | 162322 | 180182 |
| Number of Employees Aged Above 50 | person | 5880 | 5243 | 5871 |
| Number of Employees Aged Below 30 | person | 200699 | 194035 | 169929 |
| Number of Employees in Central China | person | 34476 | ||
| Number of Employees in East China | person | 123931 | ||
| Number of Employees in North China | person | 36591 | ||
| Number of Employees in Northeast China | person | 21934 | ||
| Number of Employees in Northwest China | person | 24704 | ||
| Number of Employees in Overseas | person | 336 | 424 | 553 |
| Number of Employees in South China | person | 74667 | ||
| Number of Employees in Southwest China | person | 39679 | ||
| Number of Female Employees | person | 181930 | 175051 | 173650 |
| Number of Male Employees | person | 194970 | 186549 | 182332 |
| Number of Senior Management Employees | person | 12 | 10 | 9 |
| Number of Senior Management Employees (Female) | person | 3 | 3 | 3 |
| Number of Senior Management Employees (Male) | person | 9 | 7 | 6 |
| Number of Total Employees | person | 376900 | 361600 | 355982 |
| Percentage of Employees Aged 30-50 | % | 45.2 | 44.9 | 50.6 |
| Percentage of Employees Aged Above 50 | % | 1.6 | 1.4 | 1.6 |
| Percentage of Employees Aged Below 30 | % | 53.3 | 53.7 | 47.8 |
| Percentage of Female Employees | % | 48.3 | 48.4 | 48.8 |
| Percentage of Male Employees | % | 51.7 | 51.6 | 51.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 13.43 | 18.7 | 17.3 |
| Turnover Rate of Employees Aged Above 50 | % | 9.69 | 15.8 | 10.3 |
| Turnover Rate of Employees Aged Below 30 | % | 43.42 | 41.3 | 35.9 |
| Turnover Rate of Employees in Central China | % | 13.32 | 25.5 | 22.6 |
| Turnover Rate of Employees in East China | % | 11.51 | 28.9 | 18.9 |
| Turnover Rate of Employees in North China | % | 2.35 | 20.4 | 20.5 |
| Turnover Rate of Employees in Northeast China | % | 4.79 | 38.2 | 35.5 |
| Turnover Rate of Employees in Northwest China | % | 5.04 | 42 | 5.3 |
| Turnover Rate of Employees in South China | % | 5.16 | 26.7 | 17.2 |
| Turnover Rate of Employees in Southwest China | % | 8.06 | 43 | 32.1 |
| Turnover Rate of Female Employees | % | 31.07 | 31.5 | 25.7 |
| Turnover Rate of Male Employees | % | 33.48 | 33.6 | 28.67 |
| Turnover Rate of Total Employees | % | 33.32 | 32.6 | 27.3 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Work-related Fatalities | person | 5 |
| Work-related Fatalities Rate | % | 0.001 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 755 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 99.54 |
| Percentage of Trained Female Employees | % | 99.33 |
| Percentage of Trained General Employees | % | 99.62 |
| Percentage of Trained Male Employees | % | 99.73 |
| Percentage of Trained Middle Management | % | 99 |
| Percentage of Trained Senior Management | % | 94.82 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 30.81 | ||
| Average Training Hours (General Staff) | hours | 27.72 | ||
| Average Training Hours (Male) | hours | 26.39 | ||
| Average Training Hours (Middle Management) | hours | 36.59 | ||
| Average Training Hours (Senior Management) | hours | 37.89 | ||
| Average Training Hours per Employee | hours | 11.94 | 33.19 | 28.54 |
| Training Hours of Cybersecurity | hours | 4 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Suppliers in Central China | 58 | 556 | 480 | |
| Number of Suppliers in East China | 1232 | 2648 | 2318 | |
| Number of Suppliers in North China | 757 | 1126 | 1054 | |
| Number of Suppliers in Northeast China | 21 | 458 | 308 | |
| Number of Suppliers in Northwest China | 39 | 422 | 389 | |
| Number of Suppliers in Overseas | 49 | 35 | 72 | |
| Number of Suppliers in South China | 796 | 1462 | 1269 | |
| Number of Suppliers in Southwest China | 86 | 693 | 518 | |
| Number of Total Suppliers | 3038 | 7400 | 6408 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Participating in ESG Training | suppliers | 64583 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Accumulative Number of Patent Applications | Thousand |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Employee Coverage of Data Security Training | % | 100 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | times | 20 | ||
| Number of Attendance for Anti-corruption Training | person-times | 3570000 | 3120000 | 5600000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB billion | 41.85 |
| Number of Volunteers among Employees | person | 554944 |