Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| Emissions Intensity - 20 Collyer Quay | tonnes/m² | 0.11 | 12 | ||
| Emissions Intensity - GLH | tonnes/room sold | 0.09 | 12 | ||
| Emissions Intensity - Guoco Tower | tonnes/m² | 0.05 | 12 | ||
| Emissions Intensity - Menara Guoco | tonnes/m² | 0.05 | 12 | ||
| Emissions Intensity - Menara HLX | tonnes/m² | 0.02 | 12 | ||
| Emissions Intensity - Plaza Zurich | tonnes/m² | 0.06 | 12 | ||
| Emissions Intensity - Rank | tonnes/m revenue | 65.8 | 12 | ||
| Emissions Intensity - Sofitel Singapore City Centre | tonnes/m² | 0.05 | 12 | ||
| Scope 1 Emissions (tonnes) - GLH | tonnes | 4078 | 11 | ||
| Scope 1 Emissions (tonnes) - Rank | tonnes | 11196 | 11 | ||
| Scope 1 GHG emissions - Hospitality and Leisure | metric tonne CO2e | 16805 | 16006 | 31 | |
| Scope 1 GHG emissions - Others | metric tonne CO2e | 680 | 616 | 31 | |
| Scope 1 GHG emissions - Total | metric tonne CO2e | 17485 | 19355 | 31 | |
| Scope 2 Emissions (tonnes) - GLH | tonnes | 4023 | 11 | ||
| Scope 2 Emissions (tonnes) - GLM | tonnes | 6373 | 11 | ||
| Scope 2 Emissions (tonnes) - GuocoLand | tonnes | 12903 | 11 | ||
| Scope 2 Emissions (tonnes) - Rank | tonnes | 9758 | 11 | ||
| Scope 2 GHG emissions - Hospitality and Leisure | metric tonne CO2e | 22283 | 13781 | 31 | |
| Scope 2 GHG emissions - Others | metric tonne CO2e | 149 | 114 | 31 | |
| Scope 2 GHG emissions - Property Development | metric tonne CO2e | 21141 | 19276 | 31 | |
| Scope 2 GHG emissions - Total | metric tonne CO2e | 43816 | 23619 | 31 | |
| Total GHG emissions - Hospitality and Leisure | metric tonne CO2e | 39088 | 29785 | 31 | |
| Total GHG emissions - Others | metric tonne CO2e | 799 | 730 | 31 | |
| Total GHG emissions - Property Development | metric tonne CO2e | 21141 | 19276 | 31 | |
| Total GHG emissions - Total | metric tonne CO2e | 61301 | 49742 | 31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste produced - Hospitality and Leisure | tonne | 1 | 1 | 31 | |
| Hazardous waste produced - Others | tonne | 2 | 1 | 31 | |
| Hazardous waste produced - Total | tonne | 3 | 2 | 31 | |
| Rank Incineration (MT) | MT | 124 | 15 | ||
| Rank Total Hazardous Waste (tonnes) | tonnes | 1.31 | 15 | ||
| Rank Total Waste (tonnes) | tonnes | 1134.31 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| GLH Total Non-hazardous Waste (tonnes) | tonnes | 253 | 15 | ||
| GLH Total Waste (tonnes) | tonnes | 253 | 15 | ||
| GLH Waste Intensity (MT/room sold) | MT/room sold | 0.003 | 15 | ||
| GLH Waste Recycling (tonnes) | tonnes | 112 | 15 | ||
| Incineration of waste at GuocoLand managed properties | tonnes | 813 | 14 | ||
| Non-hazardous waste produced - Hospitality and Leisure | tonne | 6749 | 1386 | 31 | |
| Non-hazardous waste produced - Others | tonne | 41.54 | 159 | 31 | |
| Non-hazardous waste produced - Property Development | tonne | 1317 | 31 | ||
| Non-hazardous waste produced - Total | tonne | 6790.54 | 2971 | 31 | |
| Rank Total Non-hazardous Waste (tonnes) | tonnes | 1133 | 15 | ||
| Recycling of waste at GuocoLand managed properties | tonnes | 323 | 14 | ||
| Reuse of waste at GuocoLand managed properties | tonnes | N.A. | 14 | ||
| Total Non-hazardous Waste generated at GuocoLand managed properties | tonnes | 1317 | 14 | ||
| Total Waste generated at GuocoLand managed properties | tonnes | 1317 | 14 | ||
| Waste Intensity (tonnes/m² GFA) at GuocoLand managed properties | tonnes/m² GFA | 0.01 | 14 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2021 | Report Pages |
|---|---|---|---|
| GLH Other recovery (including energy recovery) (tonnes) | tonnes | 141 | 15 |
| Other recovery (including energy recovery) of waste at GuocoLand managed properties | tonnes | 180 | 14 |
| Rank Waste Recycling (MT) | MT | 1009 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel energy consumption - Hospitality and Leisure | GJ | 27773 | 1857 | 31 | |
| Diesel energy consumption - Others | GJ | 1023 | 427 | 31 | |
| Diesel energy consumption - Total | GJ | 28796 | 2284 | 31 | |
| Energy Intensity - 20 Collyer Quay | GJ/m² | 0.97 | 12 | ||
| Energy Intensity - GLH | GJ/room sold | 1.6 | 12 | ||
| Energy Intensity - Guoco Tower | GJ/m² | 0.44 | 12 | ||
| Energy Intensity - Menara Guoco | GJ/m² | 0.4 | 12 | ||
| Energy Intensity - Menara HLX | GJ/m² | 0.13 | 12 | ||
| Energy Intensity - Plaza Zurich | GJ/m² | 0.35 | 12 | ||
| Energy Intensity - Rank | GJ/m revenue | 1162 | 12 | ||
| Energy Intensity - Sofitel Singapore City Centre | GJ/m² | 0.29 | 12 | ||
| Fuel Consumption (GJ) - GLH | GJ | 1857 | 11 | ||
| Fuel Consumption (GJ) - Rank | GJ | 16376 | 11 | ||
| Fuel energy consumption - Hospitality and Leisure | GJ | 12068 | 18233 | 31 | |
| Fuel energy consumption - Others | GJ | 9583 | 9083 | 31 | |
| Fuel energy consumption - Total | GJ | 184175 | 59503 | 31 | |
| Gas Consumption (GJ) - GLH | GJ | 77239 | 11 | ||
| Gas Consumption (GJ) - Rank | GJ | 195494 | 11 | ||
| Natural gas energy consumption - Hospitality and Leisure | GJ | 14073 | 17376 | 31 | |
| Natural gas energy consumption - Others | GJ | 8560 | 8656 | 31 | |
| Natural gas energy consumption - Total | GJ | 22633 | 26032 | 31 | |
| Purchased Electricity (GJ) - GLH | GJ | 68203 | 11 | ||
| Purchased Electricity (GJ) - GLM | GJ | 35584 | 11 | ||
| Purchased Electricity (GJ) - GuocoLand | GJ | 95623 | 11 | ||
| Purchased Electricity (GJ) - Rank | GJ | 117176 | 11 | ||
| Total energy consumption - Hospitality and Leisure | GJ | 620166 | 530345 | 31 | |
| Total energy consumption - Others | GJ | 15485 | 14163 | 31 | |
| Total energy consumption - Property Development | GJ | 173639 | 131207 | 31 | |
| Total energy consumption - Total | GJ | 1193332 | 675192 | 31 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Water Consumption (m³) - 20 Collyer Quay | m³ | 33215 | 36160 | 25692 | 13 | ||
| Water Consumption (m³) - GLH | m³ | 456474 | 383779 | 305765 | 13 | ||
| Water Consumption (m³) - Guoco Tower | m³ | 165425 | 138888 | 94837 | 13 | ||
| Water Consumption (m³) - Menara Guoco | m³ | 10445 | 17316 | 14268 | 13 | ||
| Water Consumption (m³) - Menara HLX | m³ | 80730 | 67100 | 56458 | 13 | ||
| Water Consumption (m³) - Plaza Zurich | m³ | 33411 | 33143 | 25525 | 13 | ||
| Water Consumption (m³) - Sofitel Singapore City Centre | m³ | 72305 | 80857 | 33903 | 13 | ||
| Water Consumption (m³) at Rank | m³ | 237306 | 209259 | 14 | |||
| Water Intensity (m³/m² GFA) - 20 Collyer Quay | m³/m² GFA | 0.8 | 13 | ||||
| Water Intensity (m³/m² GFA) - Guoco Tower | m³/m² GFA | 0.87 | 13 | ||||
| Water Intensity (m³/m² GFA) - Menara Guoco | m³/m² GFA | 0.5 | 13 | ||||
| Water Intensity (m³/m² GFA) - Menara HLX | m³/m² GFA | 0.8 | 13 | ||||
| Water Intensity (m³/m² GFA) - Plaza Zurich | m³/m² GFA | 0.6 | 13 | ||||
| Water Intensity (m³/m² GFA) - Sofitel Singapore City Centre | m³/m² GFA | 2.1 | 13 | ||||
| Water Intensity (m³/room sold) - GLH | m³/room sold | 0.32 | 0.38 | 3 | 13 | ||
| Water Intensity (m³/£m revenue) at Rank | m³/£m revenue | 371.9 | 634.9 | 14 | |||
| Water consumption - Hospitality and Leisure | m3 | 621085 | 515024 | 31 | |||
| Water consumption - Others | m3 | 3329 | 2399 | 31 | |||
| Water consumption - Property Development | m3 | 194652 | 31 | ||||
| Water consumption - Total | m3 | 624417 | 712075 | 31 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Packaging material used for finished products - Hospitality and Leisure | tonne | 456 | 31 | |
| Packaging material used for finished products - Others | tonne | 211.24 | 203 | 31 |
| Packaging material used for finished products - Total | tonne, tonne / tonne of honey produced | 0.2 | 667.24 | 31 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Employees 30-50 years old (Total) | 4975 | 32 | ||
| Employees <30 years old (Total) | 2566 | 32 | ||
| Employees >50 years old (Total) | 1896 | 32 | ||
| Employees in Hong Kong (Total) | 46 | 32 | ||
| Employees in Mainland China (Total) | 180 | 32 | ||
| Employees in Malaysia (Total) | 221 | 32 | ||
| Employees in New Zealand (Total) | 205 | 32 | ||
| Employees in Singapore (Total) | 301 | 32 | ||
| Employees in United Kingdom (Total) | 8484 | 32 | ||
| Full time employees (Total) | 8677 | 32 | ||
| Part time employees (Total) | 760 | 32 | ||
| Total workforce (Hospitality and Leisure) | 8484 | 32 | ||
| Total workforce (Others) | 205 | 32 | ||
| Total workforce (Principal Investment) | 46 | 32 | ||
| Total workforce (Property Development) | 50 | 32 | ||
| Total workforce (Total) | 11136 | 9391 | 32 | |
| Total workforce - Female | 4510 | 32 | ||
| Total workforce - Male | 4927 | 32 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate (30-50 years old) | % | 29 | 20 | |
| Employee turnover rate (<30 years old) | % | 46 | 20 | |
| Employee turnover rate (>50 years old) | % | 28 | 20 | |
| Employee turnover rate (Female) | % | 33 | 20 | |
| Employee turnover rate (Group-wide) | % | 33.8 | 20 | |
| Employee turnover rate (Hong Kong) | % | 11 | 20 | |
| Employee turnover rate (Mainland China) | % | 23 | 20 | |
| Employee turnover rate (Malaysia) | % | 48 | 20 | |
| Employee turnover rate (Male) | % | 34 | 20 | |
| Employee turnover rate (New Zealand) | % | 20 | 20 | |
| Employee turnover rate (Singapore) | % | 32 | 20 | |
| Employee turnover rate (United Kingdom) | % | 34 | 20 | |
| Turnover rate - 30-50 years old (Hospitality and Leisure) | 29% | 32 | ||
| Turnover rate - 30-50 years old (Others) | 16% | 32 | ||
| Turnover rate - 30-50 years old (Principal Investment) | 10% | 32 | ||
| Turnover rate - 30-50 years old (Property Development) | 28% | 32 | ||
| Turnover rate - <30 years old (Hospitality and Leisure) | 48% | 32 | ||
| Turnover rate - <30 years old (Others) | 33% | 32 | ||
| Turnover rate - <30 years old (Principal Investment) | 67% | 32 | ||
| Turnover rate - <30 years old (Property Development) | 28% | 32 | ||
| Turnover rate - >50 years old (Hospitality and Leisure) | 25% | 32 | ||
| Turnover rate - >50 years old (Others) | 23% | 32 | ||
| Turnover rate - >50 years old (Principal Investment) | 5% | 32 | ||
| Turnover rate - >50 years old (Property Development) | 28% | 32 | ||
| Turnover rate - Female (Hospitality and Leisure) | 34% | 32 | ||
| Turnover rate - Female (Others) | 19% | 32 | ||
| Turnover rate - Female (Principal Investment) | 10% | 32 | ||
| Turnover rate - Female (Property Development) | 28% | 32 | ||
| Turnover rate - Hong Kong (Property Development) | 11% | 32 | ||
| Turnover rate - Mainland China (Property Development) | 23% | 32 | ||
| Turnover rate - Malaysia (Hospitality and Leisure) | 48% | 32 | ||
| Turnover rate - Male (Hospitality and Leisure) | 34% | 32 | ||
| Turnover rate - Male (Others) | 21% | 32 | ||
| Turnover rate - Male (Principal Investment) | 12% | 32 | ||
| Turnover rate - Male (Property Development) | 42% | 32 | ||
| Turnover rate - New Zealand (Others) | 20% | 32 | ||
| Turnover rate - United Kingdom (Hospitality and Leisure) | 34% | 32 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of reported injury (Hospitality and Leisure) | 198 | 32 | |
| Number of reported injury (Others) | 12 | 32 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (Total) | 100 | 32 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|
| Employees trained (Management) | % | 11.2 | 20 | |
| Employees trained (Non-Management) | % | 88.5 | 20 | |
| Employees trained (Senior Management) | % | 0.3 | 20 | |
| Percentage of employees trained (Hospitality and Leisure) | 100% | 32 | ||
| Percentage of employees trained (Others) | 100% | 32 | ||
| Percentage of employees trained (Principal Investment) | 74% | 32 | ||
| Percentage of employees trained (Property Development) | 54% | 32 | ||
| Percentage of employees trained by employee category - Management (Principal Investment) | 41% | 32 | ||
| Percentage of employees trained by employee category - Management (Property Development) | 10% | 32 | ||
| Percentage of employees trained by employee category - Non-management (Hospitality and Leisure) | 90% | 32 | ||
| Percentage of employees trained by employee category - Non-management (Others) | 75% | 32 | ||
| Percentage of employees trained by employee category - Non-management (Principal Investment) | 47% | 32 | ||
| Percentage of employees trained by employee category - Non-management (Property Development) | 68% | 32 | ||
| Percentage of employees trained by employee category - Senior management (Principal Investment) | 12% | 32 | ||
| Percentage of employees trained by employee category - Senior management (Property Development) | 2% | 32 | ||
| Percentage of employees trained by gender - Female (Hospitality and Leisure) | 53% | 32 | ||
| Percentage of employees trained by gender - Female (Principal Investment) | 65% | 32 | ||
| Percentage of employees trained by gender - Female (Property Development) | 53% | 32 | ||
| Percentage of employees trained by gender - Male (Hospitality and Leisure) | 47% | 32 | ||
| Percentage of employees trained by gender - Male (Principal Investment) | 35% | 32 | ||
| Percentage of employees trained by gender - Male (Property Development) | 47% | 32 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | FY2021 | Report Pages |
|---|---|---|---|---|
| Average training hours (Female) | hours | 7 | 20 | |
| Average training hours (Male) | hours | 6.9 | 20 | |
| Average training hours (Management) | hours | 4.9 | 20 | |
| Average training hours (Non-Management) | hours | 3 | 20 | |
| Average training hours (Senior Management) | hours | 2.3 | 20 | |
| Average training hours by employee category - Management - Hospitality and Leisure | hours | 7.1 | 33 | |
| Average training hours by employee category - Management - Others | hours | 35.8 | 33 | |
| Average training hours by employee category - Management - Principal Investment | hours | 2.8 | 33 | |
| Average training hours by employee category - Management - Property Development | hours | 14 | 33 | |
| Average training hours by employee category - Non-management - Hospitality and Leisure | hours | 4.7 | 33 | |
| Average training hours by employee category - Non-management - Others | hours | 35.8 | 33 | |
| Average training hours by employee category - Non-management - Principal Investment | hours | 1.8 | 33 | |
| Average training hours by employee category - Non-management - Property Development | hours | 23.2 | 33 | |
| Average training hours by employee category - Senior management - Hospitality and Leisure | hours | 6.3 | 33 | |
| Average training hours by employee category - Senior management - Others | hours | 32 | 33 | |
| Average training hours by employee category - Senior management - Principal Investment | hours | 5 | 33 | |
| Average training hours by employee category - Senior management - Property Development | hours | 2.1 | 33 | |
| Average training hours by gender - Female - Hospitality and Leisure | hours | 5.2 | 33 | |
| Average training hours by gender - Female - Others | hours | 35.7 | 33 | |
| Average training hours by gender - Female - Principal Investment | hours | 2.3 | 33 | |
| Average training hours by gender - Female - Property Development | hours | 21.1 | 33 | |
| Average training hours by gender - Male - Hospitality and Leisure | hours | 5.4 | 33 | |
| Average training hours by gender - Male - Others | hours | 35.7 | 33 | |
| Average training hours by gender - Male - Principal Investment | hours | 3 | 33 | |
| Average training hours by gender - Male - Property Development | hours | 15.4 | 33 | |
| Average training hours per employee (Hospitality and Leisure) | hours | 5.3 | 32 | |
| Average training hours per employee (Others) | hours | 35.7 | 32 | |
| Average training hours per employee (Principal Investment) | hours | 2.5 | 32 | |
| Average training hours per employee (Property Development) | hours | 18.4 | 32 | |
| Employees trained (Female) | % | 47 | 20 | |
| Employees trained (Male) | % | 53 | 20 | |
| Total training hours (Hospitality and Leisure) | hours | 45168 | 32 | |
| Total training hours (Others) | hours | 7325 | 32 | |
| Total training hours (Principal Investment) | hours | 116.5 | 32 | |
| Total training hours (Property Development) | hours | 12927 | 32 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of suppliers - Hospitality and Leisure | 52 | 33 | |
| Number of suppliers - Others | 52 | 33 | |
| Number of suppliers - Principal Investment | N.A. | 33 | |
| Number of suppliers - Property Development | 898 | 33 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of suppliers where supply chain management is implemented - Hospitality and Leisure | 100% | 33 | |
| Percentage of suppliers where supply chain management is implemented - Others | 100% | 33 | |
| Percentage of suppliers where supply chain management is implemented - Principal Investment | N.A. | 33 | |
| Percentage of suppliers where supply chain management is implemented - Property Development | 92% | 33 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of products subject to recalls - Hospitality and Leisure | N.A. | 33 | |
| Percentage of products subject to recalls - Others | 0% | 33 | |
| Percentage of products subject to recalls - Principal Investment | N.A. | 33 | |
| Percentage of products subject to recalls - Property Development | N.A. | 33 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of complaints received - Hospitality and Leisure | 1712 | 33 | |
| Number of complaints received - Others | 32 per million units sold | 33 | |
| Number of complaints received - Principal Investment | N.A. | 33 | |
| Number of complaints received - Property Development | N.A. | 33 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 17485 | 11196 |
| Indirect Energy Emissions (Scope 2) | tonnes | 43816 | 12903 |
| Total GHG Emissions | metric tonne CO2e | 61301 | 49742 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.11 | |
| Total GHG Emissions Intensity (By Revenue) | tonnes/m revenue | 65.8 | |
| Total GHG Emissions Intensity (By Unit Product) | tonnes/room sold | 0.09 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Hazardous Waste Incineration | MT | 124 | |
| Total Hazardous Waste | tonnes | 3 | 2 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 6790.54 | 2971 |
| Non-Hazardous Waste Recycled | tonnes | 323 | |
| Non-Hazardous Waste Reused | tonnes | None | |
| Total Non-Hazardous Waste Incineration | tonnes | 813 | |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² GFA | 0.01 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Diesel Fuel Consumption | GJ | 28796 | 16376 |
| Energy Consumption Intensity (By Area) | GJ/m² | 0.35 | |
| Energy Consumption Intensity (By Revenue) | GJ/m revenue | 1162 | |
| Energy Consumption Intensity (By Unit Product) | GJ/room sold | 1.6 | |
| Natural Gas Consumption | GJ | 22633 | 77239 |
| Purchased Electricity | GJ | 117176 | |
| Total Energy Consumption | GJ | 1193332 | 675192 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m³ | 723305 | 723648 | 712075 |
| Water Consumption Intensity (By Revenue) | m³/£m revenue | None | 371.9 | 634.9 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | tonne / tonne of honey produced | 0.2 | |
| Packaging Materials Consumed | tonne | 211.24 | 667.24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 4975 | ||
| Number of Employees Aged Above 50 | 1896 | ||
| Number of Employees Aged Below 30 | 2566 | ||
| Number of Employees in Hong Kong | 46 | ||
| Number of Employees in Hong Kong and Mainland China | 226 | ||
| Number of Employees in Mainland China | 180 | ||
| Number of Employees in Malaysia | 221 | ||
| Number of Employees in New Zealand | 205 | ||
| Number of Employees in Singapore | 301 | ||
| Number of Employees in United Kingdom | 8484 | ||
| Number of Female Employees | 4510 | ||
| Number of Full-time Employees | 8677 | ||
| Number of Male Employees | 4927 | ||
| Number of Part-time Employees | 760 | ||
| Number of Total Employees | 11136 | 9391 | |
| Percentage of Employees Aged 30-50 | % | 52.99 | |
| Percentage of Employees Aged Above 50 | % | 20.19 | |
| Percentage of Employees Aged Below 30 | % | 27.33 | |
| Percentage of Employees in Hong Kong | % | 0.49 | |
| Percentage of Employees in Hong Kong and Mainland China | % | 2.41 | |
| Percentage of Employees in Mainland China | % | 1.92 | |
| Percentage of Employees in Malaysia | % | 2.35 | |
| Percentage of Employees in New Zealand | % | 2.18 | |
| Percentage of Employees in Singapore | % | 3.21 | |
| Percentage of Employees in United Kingdom | % | 90.38 | |
| Percentage of Female Employees | % | 48.04 | |
| Percentage of Full-time Employees | % | 92.4 | |
| Percentage of Male Employees | % | 52.47 | |
| Percentage of Part-time Employees | % | 8.09 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 29 |
| Turnover Rate of Employees Aged Above 50 | % | 28 |
| Turnover Rate of Employees Aged Below 30 | % | 46 |
| Turnover Rate of Employees in Hong Kong | % | 11 |
| Turnover Rate of Employees in Mainland China | % | 23 |
| Turnover Rate of Employees in Malaysia | % | 48 |
| Turnover Rate of Employees in New Zealand | % | 20 |
| Turnover Rate of Employees in Singapore | % | 32 |
| Turnover Rate of Employees in United Kingdom | % | 34 |
| Turnover Rate of Female Employees | % | 33 |
| Turnover Rate of Male Employees | % | 34 |
| Turnover Rate of Total Employees | % | 33.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Employees Aged 30-50 | % | None |
| Percentage of Trained Employees Over 50 | % | None |
| Percentage of Trained Employees Under 30 | % | None |
| Percentage of Trained Female Employees | % | 47 |
| Percentage of Trained General Employees | % | 88.5 |
| Percentage of Trained Male Employees | % | 53 |
| Percentage of Trained Senior Management | % | 0.3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 7 |
| Average Training Hours (General Staff) | hours | 3 |
| Average Training Hours (Male) | hours | 6.9 |
| Average Training Hours (Senior Management) | hours | 2.3 |
| Average Training Hours per Employee | hours | 6.95 |
| Total Training Hours | hours | 65636.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Total Suppliers | 1002 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Number of Customer Complaints | 1712 |