2020 Social Responsibility Report

Year: 2020
Published: 2021-11-17
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
GHG emissions in Scope 1 and Scope 2 (tons of carbon dioxide equivalent) tons of carbon dioxide equivalent 26996.1 125
GHG emissions per person (ton of carbon dioxide equivalent/person) ton of carbon dioxide equivalent/person 2.53 125
人均溫室氣體排放量 (單位:噸二氧化碳當量/人) 噸二氧化碳當量/人 2.53 39
範疇一與範疇二溫室氣體排放量 (單位:噸二氧化碳當量) 噸二氧化碳當量 26996.1 39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Electronic waste (tons) tons 12.54 126
Electronic waste per person (ton(s)/person) ton(s)/person 0.0012 126
Waste ink cartridges (pieces) pieces 998 126
Waste ink cartridges per person (piece(s)/person) piece(s)/person 0.09 126
Waste lamp (pieces) pieces 7415 126
Waste lamp per person (piece(s)/person) piece(s)/person 0.7 126
廚餘垃圾 (單位:噸) 480.99 39
廢棄墨盒 (單位:件) 998 39
廢棄燈管 (單位:件) 7415 39
廢棄菌談 (單位:件) 5198 39
電子廢棄物回收 (單位:噸) 12.54 39

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Domestic garbage (tons) tons 4408.53 126
Domestic garbage per person (ton(s)/person) ton(s)/person 0.41 126
Kitchen waste (tons) tons 480.99 126
Kitchen waste per person (ton(s)/person) ton(s)/person 0.05 126
Office paper consumption per person (tons/person) tons/person 0.01 125
Waste toner cartridges (pieces) pieces 5198 126
Waste toner cartridges per person (piece(s)/person) piece(s)/person 0.49 126
人均廚餘垃圾 (單位:噸/人) 噸/人 0.05 39
人均廢棄墨盒 (單位:件/人) 件/人 0.09 39
人均廢棄燈管 (單位:件/人) 件/人 0.7 39
人均廢棄菌談 (單位:件/人) 件/人 0.49 39
人均生活垃圾 (單位:噸/人) 噸/人 0.41 39
人均電子廢棄物回收 (單位:噸/人) 噸/人 0.0012 39
生活垃圾 (單位:噸) 4408.53 39
辦公用紙 (單位:噸) 95.15 39

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Disposal income billion RMB 7.24 113

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Balance of loans for energy-saving and environmental protection projects and services (Huarong Xiangjiang Bank) RMB 2771157900 120
Electricity consumption (kWh) kWh 21305031.36 125
Gasoline consumption (tons) tons 460.13 125
Liquefied petroleum gas consumption (cubic meters) cubic meters 7160.68 125
Natural gas consumption (cubic meters) cubic meters 460923.39 125
Outsourced heat consumption (MKJ) MKJ 40368.22 125
Resource consumption intensity (ton of coal equivalent/person) ton of coal equivalent/person 1.16 125
Total energy consumption (ton of coal equivalent) ton of coal equivalent 12352.63 125
外購熱力 (單位:百萬千焦) 百萬千焦 40368.22 39
天然氣 (單位:立方米) 立方米 460923.39 39
汽油 (單位:噸) 460.13 39
液化石油氣 (單位:立方米) 立方米 7160.68 39
能源消耗強度 (單位:噸標煤/人) 噸標煤/人 1.16 39
能源消耗總量 (單位:噸標煤) 噸標煤 12352.63 39
電 (單位:千瓦時) 千瓦時 21305031.36 39

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Water consumption (tons) tons 197588.85 125
Water consumption per person (tons/person) tons/person 18.52 125
人均耗水量 (單位:噸/人) 噸/人 18.52 39
水 (單位:噸) 197588.85 39

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
人均辦公用紙量 (單位:噸/人) 噸/人 0.01 39

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 Report Pages
Office paper consumption (tons) tons 95.15 125

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 Report Pages
Number of new projects supporting Beijing-Tianjin-Hebei Coordinated Development projects 9 103
Total size of new projects supporting Beijing-Tianjin-Hebei Coordinated Development billion RMB 13.498 103

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2020 Report Pages
Number of anti-pandemic restructuring projects conducted projects 75 83

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 Report Pages
Annual revenue from acquisition and restructuring business billion RMB 22.812 115
Annual revenue growth from acquisition and restructuring business % 6.8 115
China Huarong ranking in China's Top 500 list of Fortune Magazine rank 90 165
China Huarong selected as one of the Top 300 Traders in the Interbank Market in Local Currency by the National Interbank Funding Center rank 300 165
Employees helped and shown care to throughout the year employees 957 133
Geographic coverage (number of provinces, autonomous regions and municipalities in mainland China, as well as Hong Kong and Macau) 30 86
Internal Rate of Return (IRR) on disposal income percent 13.7 113
Labor contract signing rate 100% 127
Number of annual general meetings held 1 13
Number of annual general meetings of shareholders held meetings 1 90
Number of board members as of December 31 10 13
Number of board of directors meetings held meetings 9 90
Number of board of supervisors meetings held 8 91
Number of company-wide labor competition commendation awards awards 30 44
Number of directors on the board directors 10 90
Number of domestic employees persons 10559 40, 127
Number of employee representative congresses held meetings 3 44
Number of employee representative proposals collected proposals 57 44
Number of employee representative supervisors on the board of supervisors 2 91
Number of employees 10000 86
Number of employees aged 35 and below persons 2163 40
Number of employees aged 36–45 persons 2818 40, 127
Number of employees aged 46–55 persons 5148 40, 127
Number of employees aged 56 and above persons 539 40
Number of employees aged ≤35 persons 2143 127
Number of employees aged ≥56 persons 539 127
Number of executive directors as of December 31 2 13
Number of executive directors on the board directors 2 90
Number of external supervisors on the board of supervisors 2 91
Number of extraordinary board meetings held meetings 4 90
Number of extraordinary general meetings held 3 13
Number of extraordinary general meetings of shareholders held meetings 3 90
Number of female employees persons 5300 40, 127
Number of independent non-executive directors on the board directors 4 90
Number of non-executive directors as of December 31 4 13
Number of non-executive directors on the board directors 4 90
Number of overseas employees persons 109 40, 127
Number of small and micro enterprises served through vendor leasing business enterprises 400 108
Number of staff (representative) meetings held by subsidiaries and branches meetings 76 132
Number of staff representative meetings held meetings 3 132
Number of staff representatives’ proposals collected proposals 57 132
Number of supervisors on the board of supervisors 5 91
People seriously affected by COVID-19 pandemic and family members of frontline anti-pandemic staff people 823 133
Percentage of female employees 49.68% 40, 127
Percentage of male employees 50.32% 40, 127
Percentage of overseas employees 1.02% 40, 127
Revenue realized from market-oriented debt-to-equity swap RMB billion 2.19 1.86 119
Total financial incentive measures received by Huarong Xiangjiang Bank in Hunan Province RMB 23620000 108
Total number of employees persons 10668 40, 127

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Annual special health check-ups for female employees at headquarters women 341 133

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 Report Pages
Employee aid funds invested million RMB 1.228 133
Number of Individuals Dedicated to Posts commended in annual labor competition individuals 30 131
Number of employees attending centralized vocational skills training (initial and advanced courses) persons 200 128
Number of employees commended for financial system labor competition employees 129 44
Number of employees with outstanding performance in Huarong organization covered in theme exchange and practice activities employees 29 131
Number of graded video courses for core business personnel produced and released courses 7 130
Number of internal e-learning courses launched courses 68 130
Number of outstanding teachers supported for sticking to rural classroom teachers 1532 143
Number of people from 'three teams' trained people 5200 143
Number of people receiving financial training in Xuanhan County people 350 148
Number of research reports completed reports 38 111
Number of rounds of financial training provided in Xuanhan County rounds 4 148
Number of rounds of training on party building carried out rounds 2 130
Number of seats in centralized vocational skills training (initial and advanced courses) seats 400 128
Number of teachers awarded teachers 60 53
Number of training sessions for the operation line held session 1 130
Number of valid middle management questionnaires collected 93 100
Postdoctoral workstation round of enrollment and training work round 17 112
Total number of people covered by e-learning platform people more than 10000 130

Number of suppliers by geographical region.

Indicator Unit 2020 Report Pages
Disposed distressed debt assets billion RMB 38.939 113
Increase in balance of loans for energy-saving and environmental protection projects and services (Huarong Xiangjiang Bank) RMB 352497000 120
Issuance value of Huarong-Wuqing Beneficiary Right Asset Support Special Plan for Small Town Affordable Housing Trust billion RMB 1.75 107
Loans issued to households in Hubei through online financial services million RMB 43.83 162
Number of branches 33 86
Number of suppliers for large-value procurement suppliers 37 93
Purchase value of '19 Jishi Media MTN002' by Huarong Securities million RMB 76.58 107
Purchase value of Jishi convertible bonds by Huarong Securities million RMB 19.87 107
Scale of asset package acquired for the year billion RMB 180 113
Scale of distressed asset package acquired billion RMB 180 82
Share of distressed asset package acquired in open market more than 40% 82
Underwriting services for public issuance of green renewable corporate bonds (face value) million RMB 5000 121

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Acquisition costs increase throughout the year billion RMB 53.757 113
Green bond issuance by Huarong Securities million RMB 53 121

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 Report Pages
Annual customer return ratio (Huarong Rongde) % 65.4 109
China Huarong 2019 Annual Report won the LACP Vision Awards: Silver Award for Integrated Enterprise Industry Silver Award 165
China Huarong 2019 Annual Report won the LACP Vision Awards: Technical Achievement Award Technical Achievement Award 165
China Huarong 2019 Annual Report won the LACP Vision Awards: Top 50 Annual Reports in China rank Top 50 165
China Huarong won the Chinese Banking Industry Excellent News Award Won 165
China Huarong won the second China Data Quality Management Benchmark Award Won 165
Customer satisfaction rate (all business varieties) % 98.55 109
Customer satisfaction rate (overall) % >99 109
Increase in acquisition costs over previous year percent 36.5 113
Increase in disposed distressed debt assets over previous year percent 26 113
Increase in monthly average annualized rate of return from previous year percentage point 0.5 115
Monthly average annualized rate of return from acquisition and restructuring business % 9 115
Number of customers who received return visits from business units customers 2975 109
Number of online audience for live promotion activities people 3950000 114
Number of pandemic-affected customers nationwide with extended and rolled over loans 36000 162
Number of pandemic-affected customers provided with credit information service 90000 162
Number of valid feedbacks received (Huarong Rongde) feedbacks 128 109
Number of valid stakeholder questionnaires received 1006 100
Proportion of loans for energy-saving and environmental protection projects and services to total loans (Huarong Xiangjiang Bank) 1.21% 120
Time to complete account opening, data collection and loan approval for chemical company hours 40 160
Total transaction amount from online disposal of distressed assets RMB billion exceeded 10 114
Transaction size for minority stake in CSIC Shipbuilding Industry Group Power Co., Ltd. billion RMB 10.063 105

Description of quality assurance process and recall procedures.

Indicator Unit 2020 Report Pages
Number of branches covered by online live promotion activities branches 33 114

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 Report Pages
Amount reduced or exempted by Huarong Financial Leasing for enterprises (interest, penalty interest, liquidated damages) million RMB 51.34 83
Interest and fees exempted and reduced for pandemic-affected customers million RMB 5.514 162
Number of proposals reviewed and approved at general meetings of shareholders proposals 19 90
Number of resolutions passed at board meetings 51 13
Number of resolutions passed at general meetings 19 13
Number of shareholder representative supervisors on the board of supervisors 1 91

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Number of ad hoc board meetings held 4 13
Number of important systems deliberated and voted on at staff representative meetings systems 5 132
Number of proposals considered and approved by the board of supervisors 22 91
Number of proposals reviewed and passed by the board of directors proposals 51 90
Number of regular board meetings held meetings 5 13, 90
Number of reports heard at general meetings of shareholders reports 1 90
Number of reports heard by the board of directors reports 14 90
Number of written resolutions passed by the board 14 13

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 Report Pages
Number of board meetings held 9 13
Number of independent non-executive directors as of December 31 4 13

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 2019–2020 2020 Report Pages
Amount of anti-pandemic restructuring projects billion RMB 6 83
Bonds invested by Huarong Securities related to pandemic prevention and control RMB billion 1.8 156
China Huarong included in the list of National Excellent Typical Cases of Poverty Alleviation by Consumption Included 165
China Huarong included in the list of Typical Cases of National Banking Industry in Assisting Poverty Alleviation Included 165
Dongxiang and Han children in Jinchanggou elementary school supported children 77 149
First prize for special funds for financing innovation evaluation received by Huarong Xiangjiang Bank RMB 1000000 108
Investment in corporate bond '20 Wind Power 01' and '20 Wind Power 03' by Huarong Securities million RMB 120 121
Laptops donated by Gansu Branch units 5 149
Loans granted for poverty alleviation by Huarong Xiangjiang Bank billion RMB 4.261 151
Loans provided by Huarong Xiangjiang Bank for anti-pandemic enterprises RMB billion 1.6 156
Number of CSR issues assessed and collected 19 100
Number of Teams with Outstanding Performance commended in annual labor competition teams 30 131
Number of cataract patients helped by charitable trust project patients 345 147
Number of children benefiting from recreational facilities children 538 53
Number of general meetings of shareholders held meetings 4 90
Number of households in Hubei receiving loans 7428 162
Number of households lifted out of poverty households 205800 83
Number of households with incomplete resettlement in shanty area reconstruction project (Heze City) households 60 106
Number of investors attracted by online live promotion activities investors 373900 114
Number of live promotion activities for online disposal of distressed assets activities 34 114
Number of persons participating in donation activities at China Huarong's Xinjiang Branch persons 111 163
Number of poor cataract patients helped to regain sight by surgery with no payment (China Huarong Cataract Surgery Relief Program in Xuanhan County) patients 800 146
Number of poor households removed from the list of the poor in Xuanhan County, Dazhou City, Sichuan Province households 205800 135
Number of poverty alleviation cadres stationed in seriously poverty-stricken areas 49 149
Number of poverty-stricken students aided in Xuanhan County students 250 143
Number of provinces and regions with stationed poverty alleviation cadres more than 10 149
Number of restructuring projects implemented to support pandemic prevention projects 75 156
Number of school buildings donated school buildings 41 143
Number of silk quilts donated by China Huarong's Zhejiang Branch to homes for the elderly and disabled silk quilts 243 163
Number of youth volunteer teams set up for pandemic response 99 162
Preschool children in Jinchanggou elementary school supported children 15 149
Proportion of total investment in Yangtze River Economic Belt projects proportion about 2/3 103
Ranking of CSIC Shipbuilding Industry Group Power Co., Ltd. in Global 500 New Energy Companies 59 105
Ranking of group among Global 500 enterprises 484 105
Ranking of group among top 500 enterprises in China 119 105
Resettlement area completed in Jinzhou and Chongwei Villages, Nansha District, Guangzhou City square meters 129900 107
Shanghai Branch residential project auction price (Huangpu District) million RMB 24.04 113
Size of Huatong 2020 Phase I Distressed Assets-Backed Securities issuance RMB billion 1.35 114
Smallest single amount invested in vendor leasing business for small and micro enterprises RMB 270000 108
Staff members assigned to poverty alleviation sites by Huarong Xiangjiang Bank persons 23 151
Tea purchased to support poverty alleviation in Hubei Province RMB 20000 139
Third prize for special funds for financing innovation evaluation received by Huarong Xiangjiang Bank RMB 300000 108
Total investment in vendor leasing business for small and micro enterprises RMB 700000000 108
Total output to poverty alleviation by consumption RMB 100000 139
Toys and sports equipment donated by Gansu Branch units 279 149
Village collective property built in Jinzhou and Chongwei Villages, Nansha District, Guangzhou City square meters 392.8 107
Village-stationed cadres dispatched from China Huarong's Xinjiang Branch cadres 9 133
消費扶貧幫助大井村產業發展(河北分公司) 萬元 8.9 58

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 Report Pages
Aggregate loan provided by Huarong Xiangjiang Bank for anti-pandemic enterprises billion RMB 1.6 83
Amount donated by China Huarong's Zhejiang Branch to the 'Spring Wind Action' RMB 30000 163
Books for extracurricular reading donated by Gansu Branch books 134 149
Bottles of disinfectant and other anti-pandemic materials donated by Gansu Branch to Jinchanggou Village, Xinzhang Township bottles 90 149
Boxes of printing paper donated by Gansu Branch boxes 6 149
Company labor union funds for 'Warmth Delivery' event on New Year's Day and Spring Festival RMB 440000 133
Company's labor unions at all levels spent to help employees affected by COVID-19 pandemic RMB 657000 133
Cumulative size of investment in market-oriented debt-to-equity swap RMB billion 22.119 34.189 119
Desktop computers donated by Gansu Branch units 15 149
Donations from China Huarong and employees for COVID-19 pandemic million RMB 12 162
Employees aided by Huarong Trust Fund of Love employee 1 133
Employees in difficulties and poverty alleviation cadres in 'Warmth Delivery' event employees 124 133
Financial guarantee loan project for anti-pandemic medicine enterprises by Huarong International million USD 50 157
Financial labor union's associated supporting funds RMB 99000 133
Financial leasing for hazardous waste disposal project million RMB 35 121
Funds spent on poverty alleviation by Huarong Xiangjiang Bank RMB 11184800 151
Handkerchiefs donated by Gansu Branch to Jinchanggou Village, Xinzhang Township pieces 100 149
Huarong Trust Fund of Love aid for employees in difficulty RMB 5000 133
Initial input for Targeted Poverty Alleviation No. 1 charitable trust project RMB 200000 147
Investment by Huarong Securities in anti-pandemic bonds billion RMB 1.8 83
Masks donated by Gansu Branch to Jinchanggou Village, Xinzhang Township pieces 1000 149
Number of books donated books 4772 53
Number of books donated to poverty-stricken areas books 2635 143
Number of donation activities participated by China Huarong's Xinjiang Branch times 3 163
Number of left-behind children provided with learning and entertainment base children 538 143
Number of picture books donated picture books 2635 53
Number of pieces of clothes donated to poverty-stricken areas pieces 4772 143
Number of printers donated printers 101 53
Number of printers donated to poverty-stricken areas printers 101 143
Number of schools donated schools 3 143
Number of student beds donated student beds 1800 143
Number of students assisted by high school scholarship program students 1700 53
Number of students assisted by scholarship activities students 1000 53
Number of students at Huangjin Middle School after relocation students 2500 143
Number of students from poor families sponsored to return to classroom students 4354 143
Number of students receiving meal subsidies students 1250 53
Number of volunteers in youth volunteer teams 1601 162
Party fees donated by Hebei Branch for Party Group Service Center in Dajing Village RMB 89000 150
Printers donated by Gansu Branch units 1 149
Project value for Xinrong No. 5 and No. 7 to address liquidity difficulties of energy and chemical companies billion RMB 1.5 105
Rental interest, penalty interest and default fees reduced by Huarong Financial Leasing for enterprises RMB million 51.34 156
Sets of stationery donated by Gansu Branch sets 80 149
Special funds for risk compensation for loans to small and micro enterprises granted to Huarong Xiangjiang Bank RMB 22320000 108
Special funds provided for small and micro enterprise loans (Hankou Bank’s Special Financial Bonds) RMB billion 1 158
Total amount of restructuring projects to support pandemic prevention RMB billion 5.7 156
Total amount raised by China Huarong's Xinjiang Branch for local pandemic prevention RMB 53900 163
Total value of projects under implementation in Yangtze River Economic Belt billion RMB 30 103

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Total GHG Emissions tons of carbon dioxide equivalent 26996.1
Total GHG Emissions Intensity (By Employee) ton of carbon dioxide equivalent/person 2.53

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Hazardous Electronic Waste tons 12.54
Hazardous Waste (Electronic and IT Equipment) tons 12.54

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Non-Hazardous Waste (Domestic Waste) tons 4408.53
Non-Hazardous Waste (Kitchen Waste) tons 480.99
Paper Waste tons 95.15
Total Non-Hazardous Waste Intensity (By Employee) ton(s)/person 0.41

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Energy Consumption Intensity (By Employee) ton of coal equivalent/person 1.16
Gasoline Consumption tons 460.13
LPG Consumption cubic meters 7160.68
Natural Gas Consumption cubic meters 460923.39
Purchased Electricity kWh 21305031.36
Purchased Heating MKJ 40368.22
Total Energy Consumption ton of coal equivalent 12352.63

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Water Consumption tons 197588.85

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2020
Total Investment in Ecological Restoration billion RMB 13.498

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020
Number of Employees Aged 30-50 persons 7966
Number of Employees Aged Above 50 persons 539
Number of Employees in Overseas persons 109
Number of Female Employees persons 5300
Number of Total Employees persons 10668
Percentage of Employees in Overseas % 1.02
Percentage of Female Employees % 49.68
Percentage of Male Employees % 50.32

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit
Number of Work-related Fatalities
Work-related Fatalities Rate

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020
Health Check Coverage for Employees women 341

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Total Cost of Training million RMB 1.228

Number of suppliers by geographical region.

Standard Indicator Unit 2020
Number of Total Suppliers suppliers 37

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2020
Number of Supplier Social Responsibility Training Sessions reports 24

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Number of Complaints Dealt with
Number of Products and Service Related Complaints

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Investment in Targeted Poverty Alleviation RMB 11184800
Number of Employees Participating in Volunteer Activities employees 1601
Number of Volunteer Activities Sessions times 3
Total Cash Donations RMB 12000000
Total Public Welfare Donations RMB 12000000