ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

Year: 2021
Published: 2021-09-15
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2020 FY2021 Report Pages
NOx emissions - Car Park kg 3.12 5.9 58
NOx emissions - Gaming kg 34.1 33.6 58
NOx emissions - Hotel kg 5893.3 6.7 58
NOx emissions - Office kg 8.11 6 58
NOx emissions - Property Development kg 12.27 58
NOx emissions - Total kg 6367 17.49 58
Particulate matter emissions - Car Park kg 1.7 0.1 58
Particulate matter emissions - Gaming kg 2 2.5 58
Particulate matter emissions - Hotel kg 91.1 0.5 58
Particulate matter emissions - Office kg 0.52 0.4 58
Particulate matter emissions - Property Development kg 7.6 58
Particulate matter emissions - Total kg 103.7 12.7 58
SO2 emissions - Car Park kg 0.4 0.1 58
SO2 emissions - Gaming kg 2.7 2.1 58
SO2 emissions - Hotel kg 318.5 0.5 58
SO2 emissions - Office kg 0.52 0.2 58
SO2 emissions - Property Development kg 9.1 58
SO2 emissions - Total kg 331.5 12.7 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Scope 1 emissions - Car Park N/A N/A 57
Scope 1 emissions - Gaming tCO2e 10.7 10.9 57
Scope 1 emissions - Hotel tCO2e 2482.4 1365.6 57
Scope 1 emissions - Office tCO2e 46.6 45.2 57
Scope 1 emissions - Property Development tCO2e 8.1 3.3 57
Scope 1 emissions - Total tCO2e 2547.6 1425 57
Scope 2 emissions - Car Park tCO2e 119.8 238.1 57
Scope 2 emissions - Gaming tCO2e 1382.1 1781.6 57
Scope 2 emissions - Hotel tCO2e 21714.4 22547.7 57
Scope 2 emissions - Office tCO2e 612.9 781.8 57
Scope 2 emissions - Property Development tCO2e 336.9 432.7 57
Scope 2 emissions - Total tCO2e 24365.7 25781.9 57
Scope 3 emissions - Hotel tCO2e 123.6 159.5 57
Scope 3 emissions - Total tCO2e 313 83.3 57
Total GHG emissions - Car Park tCO2e 129.5 252.8 57
Total GHG emissions - Gaming tCO2e 1392.8 1792.4 57
Total GHG emissions - Hotel tCO2e 24320.2 23980.6 57
Total GHG emissions - Office tCO2e 659.5 827 57
Total GHG emissions - Property Development tCO2e 345 436 57
Total GHG emissions - Total tCO2e 29732.1 31290.2 57
Total GHG emissions intensity - Car Park N/A N/A 57
Total GHG emissions intensity - Gaming tonnes of CO2e/car park bay 0.002 0.003 57
Total GHG emissions intensity - Hotel tonnes of CO2e/room nights 0.02 0.02 57
Total GHG emissions intensity - Office tonnes of CO2e/thousand euros, tonnes of CO2e/thousand square feet 0.08 0.13 57
Total GHG emissions intensity - Property Development tonnes of CO2e/thousand square metres GFA completed 3.1 4.1 57
Total GHG emissions intensity - Total N/A N/A 57

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Hazardous waste intensity - Car Park tonne/car park bay 28.1 58
Hazardous waste intensity - Gaming tonnes/million euros 0.12 58
Hazardous waste intensity - Property Development tonnes/thousand square metres 0.67 1.26 58
Hazardous waste produced - Gaming Ton 4.5 58
Hazardous waste produced - Property Development Ton 26.49 71.6 58
Hazardous waste produced - Total Ton 26.49 71.67 58

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Non-hazardous waste intensity - Car Park tonnes/thousand car park bay 2.6 58
Non-hazardous waste intensity - Gaming tonnes/million euros 6.35 8.7 58
Non-hazardous waste intensity - Hotel tonnes/thousand room nights 1 0.88 58
Non-hazardous waste intensity - Office tonnes/thousand square feet 15.43 0.1 58
Non-hazardous waste intensity - Property Development tonnes/square metre 0.2 0.02 58
Non-hazardous waste produced - Car Park Ton 0.5 0.5 58
Non-hazardous waste produced - Gaming Ton 123.6 195.3 58
Non-hazardous waste produced - Hotel Ton 2295.81 1272.5 58
Non-hazardous waste produced - Office Ton 249.09 979.9 58
Non-hazardous waste produced - Property Development Ton 18463.65 18452.91 58
Non-hazardous waste produced - Total Ton 18349.22 20451.09 58
Non-hazardous waste recycled or reused - Gaming Ton 13.3 58
Non-hazardous waste recycled or reused - Hotel Ton 21.9 58
Non-hazardous waste recycled or reused - Office Ton 89 58
Non-hazardous waste recycled or reused - Property Development Ton 18576.4 58
Non-hazardous waste recycled or reused - Total Ton 18700.6 58

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Direct energy consumption - Gaming MWh 807.6 679.6 57
Direct energy consumption - Hotel MWh 12023.5 9949 57
Direct energy consumption - Office MWh 295.4 561.1 57
Direct energy consumption - Property Development MWh 4.8 128.8 57
Direct energy consumption - Total MWh 13131.3 11318.3 57
Indirect energy consumption - Car Park MWh 219.4 442.1 57
Indirect energy consumption - Gaming MWh 6207 4298.2 57
Indirect energy consumption - Hotel MWh 38855.7 34705.8 57
Indirect energy consumption - Office MWh 1420.5 1855.4 57
Indirect energy consumption - Property Development MWh 2950.3 2125.6 57
Indirect energy consumption - Total MWh 57877.6 56722.2 57
Total energy consumption - Car Park MWh 219.4 442.1 57
Total energy consumption - Gaming MWh 7014.6 4977.8 57
Total energy consumption - Hotel MWh 50879 44648.8 57
Total energy consumption - Office MWh 1715.9 2416.6 57
Total energy consumption - Property Development MWh 984.7 1555.9 57
Total energy consumption - Total MWh 71008.9 68040.5 57
Total energy consumption intensity - Car Park MWh/car park bay 0.03 0.06 57
Total energy consumption intensity - Gaming MWh/thousand euros 0.08 0.09 57
Total energy consumption intensity - Hotel MWh/room nights 0.04 0.04 57
Total energy consumption intensity - Office MWh/thousand square feet 18.51 37.36 57
Total energy consumption intensity - Property Development MWh/square metres GFA completed 0.01 0.01 57
Total energy consumption intensity - Total N/A N/A 57

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Water consumption - Car Park m³ 5071.9 5049 58
Water consumption - Gaming m³ 20744 11619 58
Water consumption - Hotel m³ 571831.1 319263.9 58
Water consumption - Office m³ 2018.3 1951.4 58
Water consumption - Property Development m³ 50784 42166.5 58
Water consumption - Total m³ 669449.3 376235.8 58
Water consumption intensity - Car Park m³/car park bay 0.07 0.05 58
Water consumption intensity - Gaming m³/thousand euros 0.55 0.82 58
Water consumption intensity - Hotel m³/room nights 0.44 0.3 58
Water consumption intensity - Office m³/square feet 0.32 0.03 58
Water consumption intensity - Property Development m³/square metres GFA completed 0.04 0.04 58

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit FY2020 FY2021 Report Pages
New employees - Total 613 345 59
New employees by age group - 30 or below 233 127 59
New employees by age group - 31-40 152 89 59
New employees by age group - 41-50 143 51 59
New employees by age group - 50 or above 85 78 59
New employees by gender - Female 301 160 59
New employees by gender - Male 312 185 59
New employees by region - Australia 90 90 59
New employees by region - Czech Republic 22 9 59
New employees by region - Hong Kong 200 136 59
New employees by region - Mainland China 101 65 59
New employees by region - Malaysia 22 16 59
New employees by region - Singapore 20 20 59
New employees by region - UK 21 21 59
Total workforce - Carpark 347 171 59
Total workforce - Gaming 475 420 59
Total workforce - Hotel 1548 1338 59
Total workforce - Office 313 295 59
Total workforce - Total 2683 2224 59
Total workforce by age group - 30 or below 649 468 59
Total workforce by age group - 31-40 857 650 59
Total workforce by age group - 41-50 763 613 59
Total workforce by age group - 51 or above 414 493 59
Total workforce by employee category - General staff 2105 1715 59
Total workforce by employee category - Middle management 443 386 59
Total workforce by employee category - Senior management 135 123 59
Total workforce by employment type - Full-time 2477 2156 59
Total workforce by employment type - Part-time 206 68 59
Total workforce by gender - Female 1270 1084 59
Total workforce by gender - Male 1413 1140 59
Total workforce by region - Australia 276 276 59
Total workforce by region - Czech Republic 106 106 59
Total workforce by region - Hong Kong 1754 1254 59
Total workforce by region - Mainland China 755 581 59
Total workforce by region - Malaysia 46 46 59
Total workforce by region - Singapore 50 50 59
Total workforce by region - UK 212 191 59

Employee turnover rate by gender, age group and geographical region.

Indicator Unit FY2020 FY2021 Report Pages
Employee turnover rate - Carpark % 32.3% 36.3% 60
Employee turnover rate - Gaming % 20.8% 20.0% 60
Employee turnover rate - Hotel % 26.4% 34.1% 60
Employee turnover rate - Office % 30.0% 25.1% 60
Employee turnover rate - Total % 26.6% 29.4% 60

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit FY2020 FY2021 Report Pages
Work-related fatalities rate (per 100 employee) - Total % 0% 0% 60
Work-related injuries - Total 46 21 60
Work-related injuries rate (per 100 employee) - Total % 1.71% 0.94% 60

Lost days due to work injury.

Indicator Unit FY2020 FY2021 Report Pages
Lost days due to work-related injury - Total 628 667 60

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY2020 FY2021 Report Pages
Percentage of employees receiving regular appraisal - Carpark % 100 25.7 61
Percentage of employees receiving regular appraisal - Gaming % 1.4 61
Percentage of employees receiving regular appraisal - Hotel % 97 93 61
Percentage of employees receiving regular appraisal - Office % 75.4 66.4 61
Percentage of employees receiving regular appraisal - Total % 95.4 67 61
Percentage of employees who received trainings (Australia) - Office % 100 100 61
Percentage of employees who received trainings (Australia) - Total % 100 100 61
Percentage of employees who received trainings (Czech Republic) - Gaming % 1.4 61
Percentage of employees who received trainings (Czech Republic) - Office % 30.8 72 61
Percentage of employees who received trainings (Czech Republic) - Total % 73.5 3.1 61
Percentage of employees who received trainings (Female) - Carpark % 86.7 84.1 61
Percentage of employees who received trainings (Female) - Gaming % 0.9 61
Percentage of employees who received trainings (Female) - Hotel % 100 88.9 61
Percentage of employees who received trainings (Female) - Office % 45.1 12.1 61
Percentage of employees who received trainings (Female) - Total % 87.2 61.4 61
Percentage of employees who received trainings (General staff) - Carpark % 83.2 69.2 61
Percentage of employees who received trainings (General staff) - Hotel % 101.7 89.5 61
Percentage of employees who received trainings (General staff) - Office % 43.1 9.6 61
Percentage of employees who received trainings (General staff) - Total % 87.8 59.7 61
Percentage of employees who received trainings (Hong Kong) - Hotel % 105 68.3 61
Percentage of employees who received trainings (Hong Kong) - Office % 47 8.9 61
Percentage of employees who received trainings (Hong Kong) - Total % 95 58.5 61
Percentage of employees who received trainings (Mainland China) - Hotel % 99.7 108.6 61
Percentage of employees who received trainings (Mainland China) - Office % 45.7 10.8 61
Percentage of employees who received trainings (Mainland China) - Total % 96.4 96.4 61
Percentage of employees who received trainings (Malaysia) - Hotel % 6.5 61
Percentage of employees who received trainings (Malaysia) - Office % 4.5 61
Percentage of employees who received trainings (Malaysia) - Total % 6.5 4.5 61
Percentage of employees who received trainings (Male) - Carpark % 83.1 61.4 61
Percentage of employees who received trainings (Male) - Gaming % 2 61
Percentage of employees who received trainings (Male) - Hotel % 96.4 83 61
Percentage of employees who received trainings (Male) - Office % 42 13.5 61
Percentage of employees who received trainings (Male) - Total % 84.1 57 61
Percentage of employees who received trainings (Middle management) - Carpark % 92.9 65 61
Percentage of employees who received trainings (Middle management) - Hotel % 90.4 77.7 61
Percentage of employees who received trainings (Middle management) - Office % 36 10 61
Percentage of employees who received trainings (Middle management) - Total % 68 49.6 61
Percentage of employees who received trainings (Senior management) - Carpark % 77.8 37.5 61
Percentage of employees who received trainings (Senior management) - Gaming % 100 61
Percentage of employees who received trainings (Senior management) - Hotel % 81.7 75 61
Percentage of employees who received trainings (Senior management) - Office % 44 17.8 61
Percentage of employees who received trainings (Senior management) - Total % 68.1 52.8 61
Percentage of employees who received trainings (Singapore) - Hotel % 91.3 86 61
Percentage of employees who received trainings (Singapore) - Office % 34 61
Percentage of employees who received trainings (Singapore) - Total % 89.5 84.7 61
Percentage of employees who received trainings (UK) - Hotel % 67 81 61
Percentage of employees who received trainings (UK) - Office % 36 36 61
Percentage of employees who received trainings (UK) - Total % 75.5 74.5 61
Percentage of employees who received trainings - Carpark % 83.9 67.3 61
Percentage of employees who received trainings - Gaming % 1.4 61
Percentage of employees who received trainings - Hotel % 98.7 86.5 61
Percentage of employees who received trainings - Office % 43.5 12.9 61
Percentage of employees who received trainings - Total % 85.6 59.2 61

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2020 FY2021 Report Pages
Average training hours per employee - Total hours 5.8 8.4 60

Number of products and service related complaints received and how they are dealt with.

Indicator Unit FY2020 FY2021 Report Pages
Products and service-related complaints received - Carpark 104 201 61
Products and service-related complaints received - Hotel 1190 611 61
Products and service-related complaints received - Office 9 9 61
Products and service-related complaints received - Total 1294 821 61

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit FY2020 FY2021 Report Pages
Community investment donation amount (Arts & culture) - Hotel $ 100000 61
Community investment donation amount (Arts & culture) - Office $ 97500 10000 61
Community investment donation amount (Arts & culture) - Total $ 41000 41000 61
Community investment donation amount (Community wellness) - Hotel $ 200000 94933 61
Community investment donation amount (Community wellness) - Office $ 10170000 6097533 61
Community investment donation amount (Community wellness) - Total $ 10195000 8052080 61
Community investment donation amount (Environment) - Office $ 20000 10865 61
Community investment donation amount (Environment) - Total $ 20000 10865 61
Community investment donation amount (Youth education & development) - Hotel $ 100000 61
Community investment donation amount (Youth education & development) - Office $ 177242 20000 61
Community investment donation amount (Youth education & development) - Total $ 820000 82000 61
Community investment donation amount - Hotel $ 400000 94933 61
Community investment donation amount - Office $ 11740000 6995351 61
Community investment donation amount - Total $ 12200000 7090284 61
Number of volunteers (Arts & culture) - Hotel 25 10 61
Number of volunteers (Arts & culture) - Office 3 2 61
Number of volunteers (Arts & culture) - Total 32 13 61
Number of volunteers (Community wellness) - Hotel 319 86 61
Number of volunteers (Community wellness) - Office 16 15 61
Number of volunteers (Community wellness) - Total 382 102 61
Number of volunteers (Environment) - Hotel 25 61
Number of volunteers (Environment) - Total 25 61
Number of volunteers (Youth education & development) - Hotel 29 61
Number of volunteers (Youth education & development) - Office 5 1 61
Number of volunteers (Youth education & development) - Total 37 4 61
Number of volunteers - Hotel 373 121 61
Number of volunteers - Office 24 18 61
Number of volunteers - Total 451 169 61
Volunteering hours (Arts & culture) - Hotel 172 80 61
Volunteering hours (Arts & culture) - Office 10 20 61
Volunteering hours (Arts & culture) - Total 228 39 61
Volunteering hours (Community wellness) - Hotel 1969 242 61
Volunteering hours (Community wellness) - Office 141 235 61
Volunteering hours (Community wellness) - Total 2440 2369 61
Volunteering hours (Environment) - Hotel 383 61
Volunteering hours (Environment) - Total 25 25 61
Volunteering hours (Youth education & development) - Hotel 1852 61
Volunteering hours (Youth education & development) - Office 31 50 61
Volunteering hours (Youth education & development) - Total 1918 16 61
Volunteering hours - Hotel 3993 705 61
Volunteering hours - Office 186 305 61
Volunteering hours - Total 4611 891 61

The types of emissions and respective emissions data.

Standard Indicator Unit FY2020 FY2021
Airborne Particulate Matter (PM) Emissions kg 103.7 12.7
NOâ‚“ Emissions kg 6367 17.49
SOâ‚“ Emissions kg 331.5 12.7

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Direct GHG Emissions (Scope 1) tCO2e 2547.6 1425
Indirect Energy Emissions (Scope 2) tCO2e 24365.7 25781.9
Total GHG Emissions tCO2e 29732.1 31290.2
Total Other Indirect Energy Emissions (Scope 3) tCO2e 313 83.3

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Total Hazardous Waste Ton 26.49 71.67

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Non-Hazardous Waste Recycled Ton None 18700.6
Non-Hazardous Waste Reused Ton None None
Total Non-Hazardous Waste Intensity (By Area) tonnes/thousand square feet 15.43 0.1
Total Non-Hazardous Waste Intensity (By Revenue) tonnes/million euros 6.35 8.7
Total Non-Hazardous Waste Intensity (By Unit Product) None None

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Total Direct Energy Consumption MWh 13131.3 11318.3
Total Energy Consumption MWh 71008.9 68040.5
Total Indirect Energy Consumption MWh 57877.6 56722.2

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Water Consumption m³ 669449.3 376235.8
Water Consumption in Office m³ 2018.3 1951.4

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit FY2020 FY2021
Number of Employees Aged 30-50 persons 1620 1263
Number of Employees Aged Above 50 persons 414 493
Number of Employees Aged Below 30 persons 649 468
Number of Employees in Australia persons 276 276
Number of Employees in Europe persons 318 297
Number of Employees in Hong Kong persons 1754 1254
Number of Employees in Hong Kong and Mainland China persons 2509 1835
Number of Employees in Mainland China persons 755 581
Number of Employees in Malaysia persons 46 46
Number of Employees in Singapore persons 50 50
Number of Employees in United Kingdom persons 212 191
Number of Female Employees persons 1270 1084
Number of Full-time Employees persons 2477 2156
Number of General Employees persons 2105 1715
Number of Male Employees persons 1413 1140
Number of Middle Management Employees persons 443 386
Number of New Employees persons 613 345
Number of New Employees (Above 50) persons 85 78
Number of New Employees (Aged 30-50) persons 295 140
Number of New Employees (Aged Below 30) persons 233 127
Number of New Employees (Female) persons 301 160
Number of New Employees (Hong Kong) persons 200 136
Number of New Employees (Mainland China) persons 101 65
Number of New Employees (Male) persons 312 185
Number of Part-time Employees persons 206 68
Number of Senior Management Employees persons 135 123
Number of Total Employees persons 2683 2224
Percentage of Employees Aged 30-50 % 60.4 56.8
Percentage of Employees Aged Above 50 % 15.4 22.2
Percentage of Employees Aged Below 30 % 24.2 21
Percentage of Employees in Australia % 10.3 12.4
Percentage of Employees in Europe % 11.9 13.4
Percentage of Employees in Hong Kong % 65.4 56.4
Percentage of Employees in Hong Kong and Mainland China % 93.5 82.5
Percentage of Employees in Mainland China % 28.1 26.1
Percentage of Employees in Malaysia % 1.7 2.1
Percentage of Employees in Singapore % 1.9 2.2
Percentage of Employees in United Kingdom % 7.9 8.6
Percentage of Female Employees % 47.3 48.7
Percentage of Full-time Employees % 92.3 97
Percentage of General Employees % 78.5 77.1
Percentage of Male Employees % 52.7 51.3
Percentage of Middle Management Employees % 16.5 17.4
Percentage of New Employees % 22.8 15.5
Percentage of Part-time Employees % 7.7 3.1
Percentage of Senior Management Employees % 5 5.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit FY2020 FY2021
Turnover Rate of Total Employees % 26.6 29.4

Lost days due to work injury.

Standard Indicator Unit FY2020 FY2021
Lost Days Due to Work-related Injuries days 628 667

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit FY2020 FY2021
Percentage of Employees Trained % 85.6 59.2
Percentage of Trained Female Employees % 87.2 61.4
Percentage of Trained General Employees % 87.8 59.7
Percentage of Trained Hong Kong Employees % 95 58.5
Percentage of Trained Mainland China Employees % 96.4 96.4
Percentage of Trained Male Employees % 84.1 57
Percentage of Trained Middle Management % 68 49.6
Percentage of Trained Senior Management % 68.1 52.8

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit FY2020 FY2021
Average Training Hours per Employee hours 5.8 8.4

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit FY2020 FY2021
Number of Products and Service Related Complaints 1294 821
Total Number of Customer Complaints 1294 821

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit FY2020 FY2021
Investment in Education Donation $ 820000 82000
Investment in Environmental Protection $ 20000 10865
Number of Employees Participating in Volunteer Activities 451 169
Total Public Welfare Donations $ 12200000 7090284
Total Social Investment $ 12200000 7090284
Total Volunteer Service Hours 4611 891