2020 Environmental, Social and Governance Report

Year: 2020
Published: 2021-09-06
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
GHG emission intensity (per employee, Scope 1 & 2) at Shenzhen headquarters tonnes of CO2e/employee 0.7 34
GHG emission intensity (per square metre, Scope 1 & 2) at Shenzhen headquarters tonnes of CO2e/m2 0.05 34
GHG emission intensity per employee (Scope 1 and 2, Group headquarters, Shenzhen) tonnes of CO2e/employee 0.9 0.7 23
GHG emission intensity per square metre (Scope 1 and 2, Group headquarters, Shenzhen) tonnes of CO2e/m2 0.1 0.05 23
Indirect GHG emissions (Scope 2) at Shenzhen headquarters tonnes of CO2e 70.9 34
Scope 2 Indirect GHG emissions (Group headquarters, Shenzhen) tonnes of CO2e 89.7 70.9 23
Total GHG emissions (Scope 1 & 2) at Shenzhen headquarters tonnes of CO2e 70.9 34
Total amount of GHG emissions (Group headquarters, Shenzhen) tonnes of CO2e 89.7 70.9 23

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Hazardous waste produced per employee at Shenzhen headquarters g/employee 45 67.3 31
Total amount of hazardous waste produced at Shenzhen headquarters kg 5 7 31

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Non-hazardous waste produced per employee at Shenzhen headquarters kg/employee 9.6 8.9 31
Total amount of non-hazardous waste produced at Shenzhen headquarters kg 1000 925 31
Total amount of non-hazardous waste recycled at Shenzhen headquarters kg 55 48 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Electricity consumption intensity per employee (Shenzhen headquarters) kWh/employee 1030.9 1118 28
Electricity consumption intensity per square metre (Shenzhen headquarters) kWh/m² 72.6 78.7 28
Purchased electricity consumption at Shenzhen headquarters kWh 116277 34
Purchased electricity consumption intensity (per employee) at Shenzhen headquarters kWh/employee 1118 34
Purchased electricity consumption intensity (per square metre) at Shenzhen headquarters kWh/m2 78.7 34
Total electricity consumption (Shenzhen headquarters) kWh 107217 116277 28

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Total water consumption at Shenzhen headquarters m3 900 960 30, 34
Water consumption intensity (per employee) at Shenzhen headquarters m3/employee 9.2 34
Water consumption intensity (per square metre) at Shenzhen headquarters m3/m2 0.6 34
Water consumption intensity per employee at Shenzhen headquarters m3/employee 8.7 9.2 30
Water consumption intensity per square metre at Shenzhen headquarters m3/m2 0.6 0.6 30

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 Report Pages
Number of employees aged 30 to 50 Person, employees 42 19, 37
Number of employees aged below 30 Person, employees 69 19, 37
Number of employees from South China Person, employees 104 19, 37
Number of employees from other regions (including Hong Kong, Macau and Taiwan) employees 7 19
Number of employees from other regions, including Hong Kong, Macau and Taiwan Person 7 37
Number of entry-level employees employees 85 19
Number of female employees employees 34 19
Number of male employees employees 77 19
Number of mid-level management employees employees 16 19
Number of senior management employees employees 6 19
Number of short-term contract employees employees 4 19
Total number of employees employees 111 19

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate for employees aged 30 to 50 12.5% 37
Employee turnover rate for employees aged below 30 26.6% 37
Employee turnover rate for employees from South China 23.0% 37
Employee turnover rate for employees from other regions, including Hong Kong, Macau and Taiwan 0.0% 37
Employee turnover rate for female employees 22.7% 37
Employee turnover rate for male employees 21.4% 37
Total employee turnover rate 21.8% 37

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 Report Pages
Percentage of employees trained 100% 38

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average training hours completed per employee by gender - Female employees Hour 7.5 38
Average training hours completed per employee by gender - Male employees Hour 7.5 38
Average training hours per employee by employment type - Entry-level employees Hour 8.5 38
Average training hours per employee by employment type - Middle-level management employees Hour 4 38
Average training hours per employee by employment type - Senior management employees Hour 2 38
Average training hours per employee by employment type - Short-term contract employees Hour 6 38

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 Report Pages
Number of customer complaints received in 2019 378 17

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Indirect Energy Emissions (Scope 2) tonnes of CO2e 89.7 70.9
Total GHG Emissions tonnes of CO2e 89.7 70.9
Total GHG Emissions Intensity (By Area) tonnes of CO2e/m2 0.1 0.05
Total GHG Emissions Intensity (By Employee) tonnes of CO2e/employee 0.9 0.7

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Total Hazardous Waste kg 5 7
Total Hazardous Waste Intensity (By Employee) g/employee 45 67.3

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Non-Hazardous Waste Recycled kg 55 48
Total Non-Hazardous Waste Intensity (By Employee) kg/employee 9.6 8.9

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Purchased Electricity kWh 107217 116277
Total Electricity Consumption Intensity (By Area) kWh/m² 72.6 78.7
Total Electricity Consumption Intensity (By Employee) kWh/employee 1030.9 1118
Total Purchased Energy kWh 107217 116277

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Water Consumption m3 900 960

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Employees Aged 30-50 employees 42
Number of Employees Aged Below 30 employees 69
Number of Employees in South China employees 104
Number of Female Employees employees 34
Number of Male Employees employees 77
Number of Middle Management Employees employees 16
Number of Senior Management Employees employees 6
Number of Total Employees employees 111
Percentage of Employees Aged 30-50 percent 37.84
Percentage of Employees Aged Below 30 percent 62.16
Percentage of Female Employees percent 30.63
Percentage of Male Employees percent 69.37

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 12.5
Turnover Rate of Employees Aged Below 30 % 26.6
Turnover Rate of Employees in South China % 23
Turnover Rate of Female Employees % 22.7
Turnover Rate of Male Employees % 21.4
Turnover Rate of Total Employees % 21.8

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021
Percentage of Employees Trained % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Contract Employees) Hour 6
Average Training Hours (Female) Hour 7.5
Average Training Hours (Male) Hour 7.5
Average Training Hours (Middle Management) Hour 4
Average Training Hours (Senior Management) Hour 2

Number of suppliers by geographical region.

Standard Indicator Unit
Number of Suppliers in Hong Kong
Number of Suppliers in Mainland China
Number of Total Suppliers

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019
Total Number of Customer Complaints 378