Environmental, Social and Governance Information/Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| NOx Emissions | kg | 16.93 | 15.94 | 19.02 | 54 |
| Ranking of ESG issue: Pollutant discharge management | 17 | 10 | |||
| SOx Emissions | kg | 0.27 | 0.34 | 0.31 | 54 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| GHG Emissions (Scope 1) | ton | 57.93 | 68.04 | 60.93 | 54 |
| GHG Emissions (Scope 2) | ton | 1071.07 | 1580.63 | 1222.28 | 54 |
| Total GHG Emissions | ton | 1128.99 | 1648.66 | 1283.21 | 54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Discarded Batteries | ton | 0.06 | 0.04 | 0.1 | 54 |
| Discarded Hard Cartridges | ton | 0.27 | 0.19 | 0.23 | 54 |
| Discarded Light Tubes and Bulbs | ton | 0.07 | 0.08 | 0.1 | 54 |
| Total Volume of Hazardous Wastes | ton | 0.4 | 0.31 | 0.43 | 54 |
| Total times of cleaning and transportation of domestic waste in containment or risk points | times | 3700 | 12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Total Volume of Non-Hazardous Wastes | ton | 2254.17 | 3807.26 | 4445.49 | 54 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| DHC projects total annual carbon emissions reduction by end of December 2020 | tons | 60000 | 31 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Direct Energy Consumption | GJ | 2225 | 54 | ||
| Electricity Consumption | kWh | 192946.06 | 54 | ||
| Energy Intensity | GJ/m² | 0.41 | 54 | ||
| Gasoline Consumption | litre | 2078316 | 2437312 | 204684 | 54 |
| Indirect Energy Consumption | GJ | 1640.73 | 2383.27 | 692.96 | 54 |
| Total Energy Consumption | GJ | 164474.46 | 209622.2 | 123436.56 | 54 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2020 | Report Pages |
|---|---|---|---|---|
| DHC projects total serviced area by end of December 2020 | million m2 | 11 | 31 | |
| Total Water Consumption | m³ | 129419 | 91626.8 | 54 |
| Water Intensity | m³/m² | 0.05 | 0.53 | 54 |
| Water consumption in the office area of the Group headquarters | % year-on-year | -24.91 | 34 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Performance improvement in energy saving and comfort (Optics Valley Finance Harbor project) | 15%-23.91% | 31 | |
| Ranking of ESG issue: Energy saving and green operation | 10 | 10 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Amount of disinfectant purchased and distributed | kg | 8000 | 12 | ||
| Total Volume of Packaging Materials Used in Finished Products | N/A | N/A | N/A | 54 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Monthly Report disclosures | 12 | 46 | |||
| Number of demonstration bases included in OVU Maker Star's qualification | bases | 8 | 21 | ||
| Ranking of ESG issue: Green and civilized construction | 15 | 10 | |||
| Ranking of ESG issue: Green buildings and Green community | 16 | 10 | |||
| Total design area of green building | 10000m2 | 40 | 100 | 162 | 32 |
| Total design area of sponge city | 10000m2 | 8.3 | 50 | 56.8 | 32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Age Group - Aged 30 to 50 | - | 3813 | 3349 | 54 | |
| Age Group - Aged above 50 | - | 360 | 1350 | 54 | |
| Age Group - Aged under 30 | - | 1879 | 1846 | 54 | |
| Average Number of Days of Paid Annual Leave per Employee | Day | >5 | >5 | >5 | 54 |
| Debt to Asset Ratio (D/A) | % | 54 | 52 | 55 | 53 |
| Employment Contract Signing Rate | 100% | 100% | 100% | 54 | |
| Employment Type - Full time | 5442 | 6045 | 6537 | 54 | |
| Employment Type - Part time | - | 7 | 8 | 54 | |
| Number of Workforce - Female | 2363 | 2463 | 2543 | 54 | |
| Number of Workforce - Male | 3118 | 3589 | 4002 | 54 | |
| Number of employees by age group: 30–50 years old | 3349 | 41 | |||
| Number of employees by age group: Over 50 years old | 1505 | 41 | |||
| Number of employees by age group: Under 30 years old | 1691 | 41 | |||
| Number of employees by employment type: Full-time | 6537 | 41 | |||
| Number of employees by employment type: Internship | 8 | 41 | |||
| Number of employees by gender: Female | 2453 | 41 | |||
| Number of employees by gender: Male | 4092 | 41 | |||
| Number of general Party branches directly administered by Group CPC Committee | branches | 2 | 8 | ||
| Proportion of Ethnic Minorities among Employees | 0% | 0% | 0.64% | 54 | |
| Proportion of Female Managerial Staff at Management and Executive Level | 33% | 33% | 36% | 54 | |
| Proportion of People with Disabilities | 0% | 0% | 0.08% | 54 | |
| Ranking of ESG issue: Employees’ rights and Green operation | 7 | 10 | |||
| Ranking of ESG issue: Job creation | 13 | 10 | |||
| Ranking of ESG issue: Recruitment and career development | 11 | 10 | |||
| Return on Equity (ROE) | % | 8.55 | 7.13 | 6.67 | 53 |
| Social Insurance Coverage Rate | 100% | 100% | 100% | 54 | |
| Total Assets | RMB 10000 | 1058699.4 | 1191569.6 | 1342603.7 | 53 |
| Total Operating Revenue | RMB 10000 | 303313.3 | 327788.5 | 304491.9 | 53 |
| Total number of Workforce | 5481 | 6052 | 6545 | 54 | |
| Total number of employees | 6545 | 41 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Employee Turnover Rate | 17.28% | 14.08% | 54 | |
| Turnover rate by age group: 30–50 years old | 13.46% | 41 | ||
| Turnover rate by age group: Over 50 years old | 19% | 41 | ||
| Turnover rate by age group: Under 30 years old | 17.27% | 41 | ||
| Turnover rate by gender: Female | 16.93% | 41 | ||
| Turnover rate by gender: Male | 15.09% | 41 | ||
| Turnover rate: Total | 15.79% | 41 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Balance - negative data information disclosure (staff turnover, number of actual major accidents, work-related deaths per year, talent turnover, working days resulting from work-related injuries, number of complaints, number of employees suffering major injuries or deaths) | disclosed | 55 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Coverage of occupational health examination in the group | % | 99.8 | 44 | ||
| Investment in Work Safety Per Year | RMB 10000 | 4000 | 6500 | 6500 | 54 |
| Number of Work Safety Drills | 80 | 112 | 86 | 54 | |
| Number of body temperature measurements conducted | times | 150000 | 12 | ||
| Number of emergency drills conducted | drills | 100 | 43 | ||
| Number of employees receiving body temperature measurement | employees | 2500 | 12 | ||
| Number of front-desk one-key alarm system cameras installed in all public areas at Ziyuan Hotel | 160 | 37 | |||
| Ranking of ESG issue: Production safety and occupational health | 5 | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Employee Satisfaction Rate | 96.00% | 96.50% | 91.20% | 54 | |
| Number of employees engaged in COVID-19 prevention (Lido Property) | employees | 2600 | 12 | ||
| Number of online learning users (OVU iPark MOOC Online Learning and Training Platform) | 1617 | 42 | |||
| Number of provincial advertising industry incubator bases included in OVU Maker Star's qualification | incubator base | 1 | 21 | ||
| Percentage of Employees Trained by Gender - Female | 92% | 92.56% | 92.86% | 54 | |
| Percentage of Employees Trained by Gender - Male | 92% | 92.50% | 92.60% | 54 | |
| Percentage of employees trained (Female) | % | 92.8% | 42 | ||
| Percentage of employees trained (General employees) | % | 94.1% | 42 | ||
| Percentage of employees trained (Male) | % | 92.8% | 42 | ||
| Percentage of employees trained (Middle management) | % | 92.8% | 42 | ||
| Percentage of employees trained (Senior management) | % | 91.5% | 42 | ||
| R&D investment by CEC Energy-saving in 2020 | RMB | 6807100 | 31 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Average Training Hours Completed per Employee by Gender - Female | Hours | 17 | 18 | 18 | 54 |
| Average Training Hours Completed per Employee by Gender - Male | Hours | 17 | 18 | 18.3 | 54 |
| Average training hours (Female) | hours | 18.3 | 42 | ||
| Average training hours (General employees) | hours | 22.6 | 42 | ||
| Average training hours (Male) | hours | 18.3 | 42 | ||
| Average training hours (Middle management) | hours | 16.4 | 42 | ||
| Average training hours (Senior management) | hours | 15.9 | 42 | ||
| Employee Training Investment per Employee | RMB | 1973 | 2179 | 2200 | 54 |
| Management Training Investment per Employee | RMB/Day/Person | 99.3 | 99.7 | 98.7 | 54 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of Cities Covered by Business | 26 | 26 | 32 | 53 | |
| Number of exhibitions held by United Art Museum | exhibitions | 60 | 27 | ||
| Number of holding maker-spaces included in OVU Maker Star's qualification | maker-space | 1 | 21 | ||
| Number of municipal incubators included in OVU Maker Star's qualification | incubators | 2 | 21 | ||
| Number of municipal makerspaces included in OVU Maker Star's qualification | makerspaces | 3 | 21 | ||
| Number of national high-tech enterprise business incubators included in OVU Maker Star's qualification | incubators | 6 | 21 | ||
| Number of provincial incubators included in OVU Maker Star's qualification | incubators | 8 | 21 | ||
| Number of provincial makerspaces included in OVU Maker Star's qualification | makerspaces | 5 | 21 | ||
| Number of stations built and operated by OVU Maker Star in 22 cities across China | stations | 40 | 21 | ||
| Service Industrial Parks | 36 | 40 | 45 | 53 | |
| Total Number of Suppliers | 376 | 376 | 370 | 54 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Connected Transaction Announcement disclosures | 4 | 46 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Ranking of ESG issue: Supply chain responsibility management | 20 | 10 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Percentage of Total Products Sold or Shipped That Are Subject to Recall for Safety and Health Reasons | 0% | 0% | 0% | 54 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Complaint Handling Rate | 97% | 97% | 100% | 54 | |
| Complaint handling satisfaction rate for Lido Property | % | 100 | 37 | ||
| Customer Satisfaction Rate | 96% | 96% | 93.33% | 54 | |
| Customer complaint handling rate for Ziyuan Hotel | 100% | 38 | |||
| Customer satisfaction rate for customer satisfaction surveys | % | 98.61 | 37 | ||
| Customer satisfaction survey score for Ziyuan Hotel | out of 5 | 4.7 | 38 | ||
| Earnings Per Share (EPS) | RMB 0.01 | 7.07 | 7.44 | 6.13 | 53 |
| Number of 24-hour public complaint hotline complaints received by Lido Property | 126 | 37 | |||
| Number of 400 hotline complaints received by Lido Property | 126 | 37 | |||
| Number of Complaints Received About Products and Services | 213 | 232 | 277 | 54 | |
| Number of WeChat public platform readers reached by 'United Night Talk' | readers | 9300 | 27 | ||
| Number of innovation and entrepreneurship teams settled in OVU Maker Star | teams | 2000 | 21 | ||
| Ranking of ESG issue: Service quality and customer satisfaction | 1 | 10 | |||
| Total viewing hours of video (OVU iPark MOOC Online Learning and Training Platform) | hours | 24000 | 42 | ||
| Views of 'There Is Light on Earth' video | views | 100000 | 50 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Investment in intellectual property management | million RMB | 3.3 | 39 |
| Number of computer software copyrights awarded (including those of subsidiaries) | 15 | 39 | |
| Number of computer software copyrights obtained | 40 | 39 | |
| Number of patents (total) | 35 | 39 | |
| Number of patents obtained | 4 | 39 | |
| Ranking of ESG issue: Technological innovation and intellectual property protection | 6 | 10 | |
| Utilization rate of licensed operating system, office software and fonts and images | 80% | 39 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Ranking of ESG issue: Project quality management | 4 | 10 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Ranking of ESG issue: Customer information and privacy protection | 12 | 10 | |
| Total information disclosure announcements | 72 | 46 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Current Ratio | 1.26 | 1.15 | 1.27 | 53 | |
| Disclosure of Interests Statement | 25 | 46 | |||
| Funds managed by Lingdu Capital | billion RMB | 7 | 21 | ||
| Integrity - disclosure rate of data indicators | % | 87.1 | 55 | ||
| Owner's Equity | RMB 10000 | 692241.6 | 795721.2 | 798197.6 | 53 |
| Ranking of ESG issue: Anti-corruption and integrity construction | 9 | 10 | |||
| Share of revenue from industrial park operation services | 52.4% | 6 | |||
| Total Tax Paid | RMB 10000 | 37221.89 | 44423.72 | 38408.44 | 53 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Other announcements | 25 | 46 | |
| Ranking of ESG issue: Compliance management | 8 | 10 | |
| Regular announcements such as annual report and interim reports | 6 | 46 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lido Property rated as one among '2020 Top 500 Property Management Companies' | Top 500 | 36 | |
| Number of 'United Night Talk' sessions conducted by United Art Museum | sessions | 5 | 27 |
| Number of Party branches at corporate Party organizations via park platforms | branches | 123 | 8 |
| Number of Party branches directly administered by Group CPC Committee | branches | 13 | 8 |
| Number of Party members at corporate Party organizations via park platforms | members | more than 1000 | 8 |
| Number of artists and children participating in Wuhan 'Isolation' Art Program | artists and children | 86 | 28 |
| Number of artworks exhibited in Wuhan 'Isolation' Art Program | artworks | 120 | 28 |
| Number of employees and immediate family members helped with confirmed and suspected infection (COVID-19) | persons | 14 | 44 |
| Number of enterprises matched online and offline by OVU Maker Star | enterprises | 3821 | 21 |
| Number of honors by the National Development and Reform Commission and the Torch Center of the Ministry of Science and Technology received by OVU Maker Star | honors | 40 | 21 |
| Number of media reaches for Wuhan 'Isolation' Art Program | media reaches | 31132 | 28 |
| Number of projects involved in COVID-19 prevention (Lido Property) | projects | 72 | 12 |
| Number of public education activities planned by United Art Museum | activities | 400 | 27 |
| Number of universities and art institutions United Art Museum cooperated with | institutions | 20 | 27 |
| Number of views attracted by Wuhan 'Isolation' Art Program | views | 203015 | 28 |
| Number of visitors received by United Art Museum | visitors | 500000 | 27 |
| Number of visitors to United Art Museum | visitors | 70000 | 27 |
| Poultry gift box sales in poverty alleviation project | yuan | 700000 | 50 |
| Ranking of ESG issue: Business performance and investor quality | 14 | 10 | |
| Ranking of ESG issue: Helping industrial upgrading | 2 | 10 | |
| Ranking of ESG issue: Promoting art and cultural construction | 19 | 10 | |
| Ranking of ESG issue: Promoting regional collaborative development | 3 | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Amount of economic assistance provided to employees and immediate family members with confirmed and suspected infection (COVID-19) | RMB | 60000 | 44 | ||
| Books of various types donated to Yimen Central Primary School | books | 8000 | 50 | ||
| Economic Contract Fulfillment Rate | % | 100% | 100% | 100% | 53 |
| Number of neighborhood committees and subdistrict offices supported for COVID-19 prevention | committees and subdistrict offices | 38 | 12 | ||
| Number of start-ups, growing-up companies and public companies served by Lingdu Capital | companies | 100 | 21 | ||
| Ranking of ESG issue: Social benefit inputs | 18 | 10 | |||
| Resources Allocated to the Focus Areas - Direct Donations | 2 | 10 | 34 | 54 | |
| Resources Allocated to the Focus Areas - Investment in Social Welfare Activities | RMB 10000 | 284.9 | 165 | 700 | 54 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| NOₓ Emissions | kg | 16.93 | 15.94 | 19.02 |
| SOₓ Emissions | kg | 0.27 | 0.34 | 0.31 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton | 57.93 | 68.04 | 60.93 |
| Indirect Energy Emissions (Scope 2) | ton | 1071.07 | 1580.63 | 1222.28 |
| Total GHG Emissions | ton | 1128.99 | 1648.66 | 1283.21 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | ton | 0.06 | 0.04 | 0.1 |
| Total Hazardous Waste | ton | 0.4 | 0.31 | 0.43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | ton | 2254.17 | 3807.26 | 4445.49 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 60000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Area) | GJ/m² | 0.41 | ||
| Gasoline Consumption | litre | 2078316 | 2437312 | 204684 |
| Total Direct Energy Consumption | GJ | 2225 | ||
| Total Energy Consumption | GJ | 164474.46 | 209622.2 | 123436.56 |
| Total Indirect Energy Consumption | GJ | 1640.73 | 2383.27 | 692.96 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2020 |
|---|---|---|---|
| Water Consumption | m³ | 129419 | 91626.8 |
| Water Consumption Intensity (By Revenue) | m³/m² | 0.05 | 0.53 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 15%-23.91% |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 3813 | 3349 | ||
| Number of Employees Aged Above 50 | 360 | 1505 | ||
| Number of Employees Aged Below 30 | 1879 | 1691 | ||
| Number of Female Employees | 2363 | 2463 | 2453 | |
| Number of Full-time Employees | 5442 | 6045 | 6537 | |
| Number of Interns | 8 | |||
| Number of Male Employees | 3118 | 3589 | 4092 | |
| Number of Part-time Employees | 7 | 8 | ||
| Number of Total Employees | 5481 | 6052 | 6545 | |
| Percentage of Employees Aged 30-50 | % | 63.01 | 51.17 | |
| Percentage of Employees Aged Above 50 | % | 5.95 | 22.99 | |
| Percentage of Employees Aged Below 30 | % | 31.06 | 25.83 | |
| Percentage of Female Employees | % | 43.11 | 40.67 | 37.49 |
| Percentage of Full-time Employees | % | 99.88 | 99.88 | |
| Percentage of Interns | % | 0.12 | ||
| Percentage of Male Employees | % | 56.89 | 59.33 | 62.51 |
| Percentage of Part-time Employees | % | 0.12 | 0.12 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 13.46 | |
| Turnover Rate of Employees Aged Above 50 | % | 19 | |
| Turnover Rate of Employees Aged Below 30 | % | 17.27 | |
| Turnover Rate of Female Employees | % | 16.93 | |
| Turnover Rate of Male Employees | % | 15.09 | |
| Turnover Rate of Total Employees | % | 17.28 | 15.79 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 99.8 | ||
| Investment in Work Safety | RMB 10000 | 4000 | 6500 | 6500 |
| Number of Production Safety Emergency Drills | drills | 80 | 112 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 92 | 92.56 | 92.86 |
| Percentage of Trained General Employees | % | 94.1 | ||
| Percentage of Trained Male Employees | % | 92 | 92.5 | 92.6 |
| Percentage of Trained Middle Management | % | 92.8 | ||
| Percentage of Trained Senior Management | % | 91.5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 17 | 18 | 18.3 |
| Average Training Hours (General Employees) | hours | 22.6 | ||
| Average Training Hours (Male) | Hours | 17 | 18 | 18.3 |
| Average Training Hours (Middle Management) | hours | 16.4 | ||
| Average Training Hours (Senior Management) | hours | 15.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Total Suppliers | 376 | 376 | 370 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 97 | 97 | 100 |
| Number of Products and Service Related Complaints | 213 | 232 | 277 | |
| Satisfaction Rate of Customer Complaint Handling | % | 100 | ||
| Total Number of Customer Complaints | 213 | 232 | 277 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Patents Granted | 4 | |
| Number of Patents Held | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Social Investment | RMB | 284900 | 165000 | 700000 |