2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| R-134a (1112-Tetrafluoroethane) consumption | kg | 30 | 38 |
| R-22 (chlorodifluoromethane) consumption | kg | 61 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct emission (Scope 1) | Tonne carbon dioxide | 2420.52 | 37 | |
| GHG emission 1^,4 | Tonne carbon dioxide | 938104 | 37 | |
| GHG emission intensity 5 | Tonne carbon dioxide / sq.m. | 0.02 | 37 | |
| GHG emission per capita 6 | Tonne carbon dioxide / person | 158.25 | 37 | |
| Indirect emission (Scope 2) | Tonne carbon dioxide | 935683.48 | 37 | |
| Reduction of carbon emission by commercial projects under management | % | 3 | 27 | |
| Reduction of carbon emission by residential projects under management | % | 3 | 27 | |
| Refrigerant | Tonne carbon dioxide | 148.18 | 37 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste | Tonne | 20.85 | 38 |
| Hazardous waste (recycled) | Tonne | 20.59 | 38 |
| Hazardous waste discharge intensity | Tonne / sq.m. | 0.00000046 | 38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Non-hazardous waste | Tonne | 13566.3 | 38 |
| Non-hazardous waste (recycled) | Tonne | 1612.3 | 38 |
| Non-hazardous waste discharge intensity | Tonne / sq.m. | 0.000298 | 38 |
| Recycling rate | % | 12.02 | 38 |
| Sewage discharge | Cubic metre | 5985471.3 | 38 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021-2022 | Report Pages |
|---|---|---|---|
| Total operation of waste sorting will be implemented at not fewer than 10 residential projects and 10 commercial projects | commercial projects, residential projects | 10 | 27 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2023 | Report Pages |
|---|---|---|---|---|
| Diesel | Tonne carbon dioxide | 27.51 | 37 | |
| Diesel (energy) | ‘000 kWh | 105.28 | 37 | |
| Direct energy consumption | ‘000 kWh | 11986.52 | 37 | |
| Energy consumption intensity 5 | ‘000 kWh / sq.m. | 0.05 | 37 | |
| Gasoline | Tonne carbon dioxide | 28.36 | 37 | |
| Gasoline (energy) | ‘000 kWh | 1131.91 | 37 | |
| Indirect energy consumption | ‘000 kWh | 2045289.94 | 37 | |
| Natural gas | Tonne carbon dioxide | 2364.65 | 37 | |
| Natural gas (energy) | ‘000 kWh | 11767.33 | 37 | |
| Non-renewable energy consumed | ‘000 kWh | 11986.52 | 37 | |
| Purchased electricity | Tonne carbon dioxide | 241684.45 | 37 | |
| Purchased electricity (energy) | ‘000 kWh | 293141.33 | 37 | |
| Purchased steam for heat supply | Tonne carbon dioxide | 693850.85 | 37 | |
| Purchased steam for heat supply (energy) | ‘000 kWh | 1752146.61 | 37 | |
| Reduction of energy consumption intensity by commercial projects under management | % | 5 | 27 | |
| Reduction of energy consumption intensity by residential projects under management | % | 5 | 27 | |
| Total energy consumption 7 | ‘000 kWh | 2057276.46 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2023 | Report Pages |
|---|---|---|---|---|
| Reduction of water consumption intensity at projects | % | 3 | 27 | |
| Total water consumption | Cubic metre | 7188406.46 | 38 | |
| Water consumption intensity | Cubic metre / sq.m. | 0.16 | 38 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Replacement of 80% of the lightings with high energy consumption levels with LED lightings at commercial projects under management | % | 80 | 27 |
| Replacement of 80% of the lightings with high energy consumption levels with LED lightings at residential projects under management | % | 80 | 27 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Water conservation ratio | % | 7.95 | 38 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total paper consumption | kg | 78446.56 | 38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Full-time employees | Person | 5681 | 38 |
| General staff | Person | 5855 | 38 |
| Headcount of female employees | Person | 2316 | 38 |
| Headcount of male employees | Person | 3612 | 38 |
| Middle management staff | Person | 61 | 38 |
| Number of employees by academic qualification - Master's degree or above | person | 57 | 39 |
| Number of employees by academic qualification - Secondary school or below | person | 3285 | 39 |
| Number of employees by academic qualification - Tertiary college | person | 1626 | 39 |
| Number of employees by academic qualification - Undergraduate | person | 960 | 39 |
| Number of employees by age group - 29 or below | person | 1424 | 39 |
| Number of employees by age group - 30-50 (including 30 and 50) | person | 3672 | 39 |
| Number of employees by age group - Above 50 (excluding 50) | person | 832 | 39 |
| Number of employees by geographical region - Beijing region | person | 631 | 39 |
| Number of employees by geographical region - Bohai Rim region | person | 1314 | 39 |
| Number of employees by geographical region - Central and Western China region | person | 380 | 39 |
| Number of employees by geographical region - Commercial properties business centre | person | 484 | 39 |
| Number of employees by geographical region - Eastern China region | person | 666 | 39 |
| Number of employees by geographical region - Headquarters | person | 85 | 39 |
| Number of employees by geographical region - Southern China region | person | 1022 | 39 |
| Number of employees by geographical region - Yanzhe Zhishang Company | person | 4 | 39 |
| Number of employees by geographical region - Yuyang Building Company | person | 1342 | 39 |
| Part-time employees | Person | 247 | 38 |
| Senior management staff | Person | 12 | 38 |
| Total headcount of employees under formal contract | Person | 5928 | 38 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual staff turnover rate | % | 30.6 | 39 |
| Female staff turnover rate | % | 31.6 | 39 |
| Male staff turnover rate | % | 29.9 | 39 |
| Staff turnover rate - Beijing region | % | 26.2 | 39 |
| Staff turnover rate - Bohai Rim region | % | 30.4 | 39 |
| Staff turnover rate - Central and Western China region | % | 26.9 | 39 |
| Staff turnover rate - Commercial properties business centre | % | 39.7 | 39 |
| Staff turnover rate - Eastern China region | % | 31.9 | 39 |
| Staff turnover rate - Headquarters | % | 30.3 | 39 |
| Staff turnover rate - Southern China region | % | 36.2 | 39 |
| Staff turnover rate - Yuyang Building Company | % | 23.9 | 39 |
| Turnover rate of staff aged 29 or below | % | 37.8 | 39 |
| Turnover rate of staff aged 30-50 | % | 28.2 | 39 |
| Turnover rate of staff aged above 50 | % | 26.7 | 39 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Day | 310 | 40 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Female staff training ratio | % | 40.15 | 40 |
| General staff training ratio | % | 98.76 | 40 |
| Male staff training ratio | % | 59.85 | 40 |
| Middle management training ratio | % | 1.06 | 40 |
| Senior management training ratio | % | 0.18 | 40 |
| Total number of times for training | Number of times | 44926 | 40 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training hour of female staff | Hour | 2.19 | 40 |
| Average training hour of general staff | Hour | 2.24 | 40 |
| Average training hour of male staff | Hour | 2.34 | 40 |
| Average training hour of middle management | Hour | 5.1 | 40 |
| Average training hour of senior management | Hour | 4.49 | 40 |
| Total staff training hours | Hour | 102261 | 40 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers in Central China region | Unit | 25 | 40 |
| Number of suppliers in Eastern China region | Unit | 70 | 40 |
| Number of suppliers in Northeastern China region | Unit | 91 | 40 |
| Number of suppliers in Northern China region | Unit | 412 | 40 |
| Number of suppliers in Southern China region | Unit | 73 | 40 |
| Number of suppliers in Southwestern China region | Unit | 11 | 40 |
| Number of suppliers subject to the supplier management system | Unit | 682 | 40 |
| Total number of suppliers | Unit | 682 | 40 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Customer complaint settlement | % | 100 | 40 |
| Total number of customer complaints (including complaints, consultation and suggestions) received | Case | 4499 | 40 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of times taking part in volunteering service | Number of times | 54340 | 40 |
| Total amount of charitable donations | RMB million | 2.54 | 40 |
| Volunteering service hours | Hour | 218440 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne carbon dioxide | 2420.52 |
| Indirect Energy Emissions (Scope 2) | Tonne carbon dioxide | 935683.48 |
| Total GHG Emissions | Tonne carbon dioxide | 938104 |
| Total GHG Emissions Intensity (By Area) | Tonne carbon dioxide / sq.m. | 0.02 |
| Total GHG Emissions Intensity (By Employee) | Tonne carbon dioxide / person | 158.25 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste Recycled | Tonne | 20.59 |
| Total Hazardous Waste | Tonne | 20.85 |
| Total Hazardous Waste Intensity (By Area) | Tonne / sq.m. | 0.00000046 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Recycled | Tonne | 1612.3 |
| Recycling Rate of Non-Hazardous Waste | % | 12.02 |
| Total Non-Hazardous Waste Intensity (By Area) | Tonne / sq.m. | 0.000298 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2023 |
|---|---|---|---|
| Diesel Fuel Consumption | ‘000 kWh | 105.28 | |
| Energy Consumption Intensity (By Area per Year) | % | 5 | |
| Energy Consumption Intensity (By Area) | ‘000 kWh / sq.m. | 0.05 | |
| Gasoline Consumption | ‘000 kWh | 1131.91 | |
| Natural Gas Consumption | ‘000 kWh | 11767.33 | |
| Purchased Electricity | ‘000 kWh | 293141.33 | |
| Purchased Steam | ‘000 kWh | 1752146.61 | |
| Total Direct Energy Consumption | ‘000 kWh | 11986.52 | |
| Total Energy Consumption | ‘000 kWh | 2057276.46 | |
| Total Indirect Energy Consumption | ‘000 kWh | 2045289.94 | |
| Total Non-Renewable Fuel Consumption | ‘000 kWh | 11986.52 | |
| Total Purchased Energy | ‘000 kWh | 2045289.94 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | Cubic metre | 7188406.46 |
| Water Consumption Intensity (By Revenue) | Cubic metre / sq.m. | 0.16 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 80 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % | 7.95 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 78.44656 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Bachelor's Degree Employees | Person | 960 |
| Number of Below Junior College Employees | Person | 3285 |
| Number of Employees Aged 30-50 | Person | 3672 |
| Number of Employees Aged Above 50 | Person | 832 |
| Number of Employees Aged Below 30 | Person | 1424 |
| Number of Female Employees | Person | 2316 |
| Number of Full-time Employees | Person | 5681 |
| Number of General Employees | Person | 5855 |
| Number of Male Employees | Person | 3612 |
| Number of Master's Degree Employees | Person | 57 |
| Number of Middle Management Employees | Person | 61 |
| Number of Part-time Employees | Person | 247 |
| Number of Senior Management Employees | Person | 12 |
| Number of Total Employees | Person | 5928 |
| Percentage of Employees Aged 30-50 | Percent | 61.96 |
| Percentage of Employees Aged Above 50 | Percent | 14.04 |
| Percentage of Employees Aged Below 30 | Percent | 24.03 |
| Percentage of Female Employees | Percent | 39.04 |
| Percentage of Full-time Employees | Percent | 95.83 |
| Percentage of Male Employees | Percent | 60.96 |
| Percentage of Part-time Employees | Percent | 4.17 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 28.2 |
| Turnover Rate of Employees Aged Above 50 | % | 26.7 |
| Turnover Rate of Employees Aged Below 30 | % | 37.8 |
| Turnover Rate of Employees in East China | % | 31.9 |
| Turnover Rate of Employees in South China | % | 36.2 |
| Turnover Rate of Female Employees | % | 31.6 |
| Turnover Rate of Male Employees | % | 29.9 |
| Turnover Rate of Total Employees | % | 30.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 310 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 98.76 |
| Percentage of Trained Female Employees | % | 40.15 |
| Percentage of Trained Male Employees | % | 59.85 |
| Percentage of Trained Middle Management | % | 1.06 |
| Percentage of Trained Senior Management | % | 0.18 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | Hour | 2.19 |
| Average Training Hours (General Staff) | Hour | 2.24 |
| Average Training Hours (Male) | Hour | 2.34 |
| Average Training Hours (Middle Management) | Hour | 5.1 |
| Average Training Hours (Senior Management) | Hour | 4.49 |
| Average Training Hours per Employee | Hour | 2.24 |
| Total Training Hours | Hour | 102261 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | Unit | 25 |
| Number of Suppliers in East China | Unit | 70 |
| Number of Suppliers in North China | Unit | 412 |
| Number of Suppliers in Northeast China | Unit | 91 |
| Number of Suppliers in South China | Unit | 73 |
| Number of Suppliers in Southwest China | Unit | 11 |
| Number of Total Suppliers | Unit | 682 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Total Number of Customer Complaints | Case | 4499 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Participations in Volunteer Activities | Number of times | 54340 |
| Total Public Welfare Donations | RMB million | 2.54 |
| Total Volunteer Service Hours | Hour | 218440 |