2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Per capita emission of greenhouse gas | tCO2e/person | 0.12 | 0.16 | 0.15 | 15 |
| Reduction in emission of greenhouse gases as compared to last year | tCO2e | -46.46 | 40.77 | -3.01 | 15 |
| Total emission of greenhouse gases | tCO2e | 108.48 | 149.25 | 146.24 | 15 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Electronic wastes generated | tonnes | 0.54 | 1.79 | 4.06 | 15 |
| Per capita electronic wastes generated | kg/person | 0.58 | 1.89 | 4.06 | 15 |
| Total electronic wastes | sets | 121 | 258 | 267 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous wastes generated | tonnes | 16.08 | 17.63 | 17.65 | 15 |
| Per capita non-hazardous wastes generated | kg/person | 17.31 | 18.66 | 17.65 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive energy consumption | tonnes of standard coal | 17.55 | 24.14 | 25.25 | 16 |
| Electricity consumption as compared to last year | ’000 kWh | -6.11 | 5.36 | 0.9 | 16 |
| Per capita comprehensive energy consumption | kg of standard coal/person | 18.85 | 25.54 | 25.25 | 16 |
| Total electricity consumption | ’000 kWh | 14.28 | 19.64 | 20.54 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Per capital water consumption | tonnes/person | 0.5 | 0.64 | 0.54 | 16 |
| Total water consumption | tonnes | 463 | 606 | 541 | 16 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Packaging materials per unit of production | kg | 0.28 | 0.28 | 0.28 | 16 |
| Total packaging materials | tonnes | 8.4 | 9.13 | 5.24 | 16 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of R&D staff | persons | 294 | 342 | 380 | 35 |
| Number of new recruits | persons | 419 | 342 | 354 | 19 |
| Number of new recruits aged between 30 to 50 | % | 24.11 | 31.29 | 34.18 | 19 |
| Number of new recruits aged under 30 | % | 75.89 | 68.71 | 65.82 | 19 |
| Number of rental facilities | sets | 486 | 441 | 534 | 16 |
| Percentage of disabled employee | % | 1.72 | 1.16 | 0.7 | 19 |
| Percentage of employees aged above 50 | % | 0.54 | 0.74 | 0.8 | 19 |
| Percentage of employees aged between 30 to 50 | % | 55.22 | 56.51 | 57.7 | 19 |
| Percentage of employees aged under 30 | % | 44.24 | 42.75 | 41.5 | 19 |
| Percentage of employees at intermediate ranks | % | 41.44 | 37.04 | 32.4 | 19 |
| Percentage of employees at junior ranks | % | 13.35 | 15.56 | 17.3 | 19 |
| Percentage of employees at senior ranks or above | % | 45.21 | 47.41 | 50.3 | 19 |
| Percentage of employees in Beijing | % | 57.48 | 57.99 | 58.7 | 19 |
| Percentage of employees in areas other than Beijing | % | 42.52 | 42.01 | 41.3 | 19 |
| Percentage of female employees | % | 26.48 | 27.83 | 28.1 | 19 |
| Percentage of male employees | % | 73.52 | 72.17 | 71.9 | 19 |
| Percentage of new female recruits | % | 17.18 | 19.01 | 30.23 | 19 |
| Percentage of new male recruits | % | 82.82 | 80.99 | 69.77 | 19 |
| Percentage of new recruits in Beijing | % | 47.02 | 38.3 | 51.13 | 19 |
| Percentage of new recruits in areas other than Beijing | % | 52.98 | 61.7 | 48.87 | 19 |
| Total number of contract employees | persons | 929 | 945 | 1000 | 19 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of employees trainees | persons | 929 | 945 | 993 | 22 |
| Percentage of employees trainees | % | 100 | 100 | 99.3 | 22 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Average training hours for employees | hours/person | 13.72 | 15.49 | 18.88 | 22 |
| Average training hours for female employees | hours/person | 13.39 | 15.44 | 18.67 | 22 |
| Average training hours for male employees | hours/person | 13.84 | 15.51 | 18.96 | 22 |
| Average training hours for middle management | hours/person | 13.91 | 15.68 | 18.73 | 22 |
| Average training hours for ordinary employees | hours/person | 13.35 | 14.5 | 19.46 | 22 |
| Average training hours for senior management or above | hours/person | 4.85 | 15.68 | 18.78 | 22 |
| Expenses incurred for trainings | RMB'000 | 43.26 | 103 | 101 | 22 |
| Investment in R&D | RMB'000 | 12562.3 | 13862.9 | 16168.8 | 35 |
| Total training hours for employees | hours | 12748 | 14641 | 18748 | 22 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Annual rating ratio of suppliers | % | 98 | 100 | 100 | 26 |
| Number of channel cooperation partners in Mainland China | unit | 1749 | 1623 | 2054 | 27 |
| Number of suppliers in Mainland China | unit | 347 | 366 | 230 | 26 |
| Number of suppliers in the regions of Hong Kong, Macau, Taiwan and other countries | unit | 14 | 14 | 7 | 26 |
| Total number of channel cooperation partners | unit | 1749 | 1623 | 2054 | 27 |
| Total number of suppliers | unit | 360 | 380 | 237 | 26 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers reviewed and evaluated | unit | 354 | 380 | 237 | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Cumulative paying enterprise users of cloud services business | (10'000) | 11.3 | 15.7 | 21.7 | 29 |
| Service satisfaction of channel cooperation partners | % | 76.3 | 73.4 | 72 | 27 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Cumulative patents applied for | pieces | 141 | 160 | 176 | 35 |
| Cumulative patents licensed | pieces | 64 | 76 | 84 | 35 |
| Newly applied patents | pieces | 5 | 19 | 16 | 35 |
| Newly licensed patents | pieces | 6 | 12 | 8 | 35 |
| Percentage of investment in R&D over sales income | % | 29 | 30 | 32 | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Cumulative enterprise users of software business | (10'000) | 147 | 161 | 171 | 29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total GHG Emissions | tCO2e | 108.48 | 149.25 | 146.24 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | tonnes | 0.54 | 1.79 | 4.06 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | kg/person | 17.31 | 18.66 | 17.65 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Employee) | kg of standard coal/person | 18.85 | 25.54 | 25.25 |
| Total Electricity Consumption | kWh | 14280 | 19640 | 20540 |
| Total Energy Consumption | tonnes of standard coal | 17.55 | 24.14 | 25.25 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Water Consumption | tonnes | 463 | 606 | 541 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | kg | 0.28 | 0.28 | 0.28 |
| Packaging Materials Consumed | tonnes | 8.4 | 9.13 | 5.24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of New Employees | persons | 419 | 342 | 354 |
| Number of Total Employees | persons | 929 | 945 | 1000 |
| Percentage of Employees Aged 30-50 | % | 55.22 | 56.51 | 57.7 |
| Percentage of Employees Aged Above 50 | % | 0.54 | 0.74 | 0.8 |
| Percentage of Employees Aged Below 30 | % | 44.24 | 42.75 | 41.5 |
| Percentage of Employees in Beijing | % | 57.48 | 57.99 | 58.7 |
| Percentage of Employees in Mainland China | % | 42.52 | 42.01 | 41.3 |
| Percentage of Female Employees | % | 26.48 | 27.83 | 28.1 |
| Percentage of Junior Management Employees | % | 13.35 | 15.56 | 17.3 |
| Percentage of Male Employees | % | 73.52 | 72.17 | 71.9 |
| Percentage of Middle Management Employees | % | 41.44 | 37.04 | 32.4 |
| Percentage of New Employees | % | 45.11 | 36.19 | 35.4 |
| Percentage of New Employees (Female) | % | 17.18 | 19.01 | 30.23 |
| Percentage of New Employees (Male) | % | 82.82 | 80.99 | 69.77 |
| Percentage of Senior Management Employees | % | 45.21 | 47.41 | 50.3 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 99.3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours/person | 13.39 | 15.44 | 18.67 |
| Average Training Hours (General Staff) | hours/person | 13.35 | 14.5 | 19.46 |
| Average Training Hours (Male) | hours/person | 13.84 | 15.51 | 18.96 |
| Average Training Hours (Middle Management) | hours/person | 13.91 | 15.68 | 18.73 |
| Average Training Hours (Senior Management) | hours/person | 4.85 | 15.68 | 18.78 |
| Average Training Hours per Employee | hours/person | 13.72 | 15.49 | 18.88 |
| Total Training Hours | hours | 12748 | 14641 | 18748 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | unit | 14 | 14 | 7 |
| Number of Suppliers in Mainland China | unit | 347 | 366 | 230 |
| Number of Total Suppliers | unit | 360 | 380 | 237 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Accumulative Number of Patent Applications | pieces | 141 | 160 | 176 |
| Accumulative Number of Patents Granted | pieces | 64 | 76 | 84 |
| Number of New Patent Applications | pieces | 5 | 19 | 16 |