Sustainable Development Report 2020

Company: SWIRE PACIFIC A (19)
Year: 2020
Published: 2021-06-28
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 Report Pages
Total biogenic emissions (Cathay Pacific Group) tonnes CO2e 0.01 83
Total biogenic emissions (Swire Properties) tonnes CO2e 79 83
Trading & Industrial KPI 27 0% 84

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2020 2030 Report Pages
2030 target reduction in GHG emissions (Scope 1 & 2, excluding jet fuel) % from 2018 baseline -50 24
Aviation Division GHG emissions (without jet fuel) thousand tonnes CO2e 155 23
Beverages Division GHG emissions (without jet fuel) thousand tonnes CO2e 358 23
Group GHG emissions million tonnes CO2e 8.4 23
Indirect GHG emissions - Aviation division thousand tonnes of CO2e 158 157 205 218 204 24
Indirect GHG emissions - Beverages division thousand tonnes of CO2e 194 216 148 142 117 24
Indirect GHG emissions - Marine Services division thousand tonnes of CO2e 4 4 2.8 2.4 2.6 24
Indirect GHG emissions - Property division thousand tonnes of CO2e 216 205 275 267 273 24
Indirect GHG emissions - Trading & Industrial division thousand tonnes of CO2e 46 50 37 28 24 24
Marine Services Division GHG emissions (without jet fuel) thousand tonnes CO2e 106 23
Property Division GHG emissions (without jet fuel) thousand tonnes CO2e 216 23
Scope 1 and 2 GHG emissions (excluding jet fuel) % -50 4
Total Scope 1 & 2 GHG emissions (Aviation) thousand tonnes CO2e 7686 9
Total Scope 1 & 2 GHG emissions (Beverages) thousand tonnes CO2e 358 9
Total Scope 1 & 2 GHG emissions (Marine Services) thousand tonnes CO2e 106 9
Total Scope 1 & 2 GHG emissions (Property) thousand tonnes CO2e 216 9
Total Scope 1 & 2 GHG emissions (Trading & Industrial) thousand tonnes CO2e 29 9
Total greenhouse gas emissions by weight (Cathay Pacific Group) - % Change year-on-year -59% 83
Total greenhouse gas emissions by weight (Cathay Pacific Group) - Direct (Scope 1) thousand tonnes CO2e 18430 7535 83
Total greenhouse gas emissions by weight (Cathay Pacific Group) - Indirect (Scope 2), location-based method thousand tonnes CO2e 70 54 83
Total greenhouse gas emissions by weight (Cathay Pacific Group) - Total (location-based method) thousand tonnes CO2e 18500 7589 83
Total greenhouse gas emissions by weight (HAECO Group) - % Change year-on-year -9% 83
Total greenhouse gas emissions by weight (HAECO Group) - Direct (Scope 1) thousand tonnes CO2e 35 34 83
Total greenhouse gas emissions by weight (HAECO Group) - Indirect (Scope 2), location-based method thousand tonnes CO2e 72 63 83
Total greenhouse gas emissions by weight (HAECO Group) - Total (location-based method) thousand tonnes CO2e 107 97 83
Total greenhouse gas emissions by weight (Swire Properties) - % Change year-on-year -6% 83
Total greenhouse gas emissions by weight (Swire Properties) - Direct (Scope 1) thousand tonnes CO2e 12 12 83
Total greenhouse gas emissions by weight (Swire Properties) - Indirect (Scope 2), location-based method thousand tonnes CO2e 218 204 83
Total greenhouse gas emissions by weight (Swire Properties) - Indirect (Scope 2), market-based method thousand tonnes CO2e 191 83
Total greenhouse gas emissions by weight (Swire Properties) - Total (location-based method) thousand tonnes CO2e 230 216 83
Total indirect (Scope 2) GHG emissions thousand tonnes of CO2e 621 24
Trading & Industrial Division GHG emissions (without jet fuel) thousand tonnes CO2e 29 23
Trading & Industrial KPI 28 15347 13257 84

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Trading & Industrial KPI 29 66 47 84
Waste disposed (Cathay Pacific Group) - Hazardous tonnes 44 83
Waste disposed (HAECO Group) - Hazardous tonnes 1406 1248 83
Waste disposed (Swire Properties) - Hazardous tonnes 0.4 83

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2030 Report Pages
Group total waste recycled % 62% 65% 86
HUD Group waste recycled % 90% 90% 86
Swire Coca-Cola waste recycled % 74% 73% 86
Swire Pacific (Head office) waste recycled % 32% 34% 86
Swire Pacific Offshore waste recycled % 91% 92% 86
Total waste generated (Aviation) tonnes 17207 9
Total waste generated (Beverages) tonnes 30582 9
Total waste generated (Marine Services) tonnes 1294 9
Total waste generated (Property) tonnes 41442 9
Total waste generated (Trading & Industrial) tonnes 811 9
Trading & Industrial KPI 30 0.83 0.86 84
Waste disposed (Cathay Pacific Group) - % Change year-on-year -57% 83
Waste disposed (Cathay Pacific Group) - Non-hazardous tonnes 21946 9338 83
Waste disposed (Cathay Pacific Group) - Total tonnes 25491 10868 83
Waste disposed (HAECO Group) - % Change year-on-year -7% 83
Waste disposed (HAECO Group) - Non-hazardous tonnes 4434 4216 83
Waste disposed (HAECO Group) - Total tonnes 6811 6340 83
Waste disposed (Swire Properties) - % Change year-on-year -15% 83
Waste disposed (Swire Properties) - Non-hazardous tonnes 36810 30585 83
Waste disposed (Swire Properties) - Total tonnes 48883 41442 83
Waste disposed by Aviation division tonnes 14846 32
Waste disposed by Beverages division tonnes 5646 32
Waste disposed by Marine Services division tonnes 1088 32
Waste disposed by Property division tonnes 30585 32
Waste disposed by Trading & Industrial division tonnes 302 32
Waste diverted from landfill % 55 4
Waste recovered (Cathay Pacific Group) - Non-hazardous tonnes 90 83
Waste recovered by Aviation division tonnes 90 32
Waste recovered by Beverages division tonnes 2592 32
Waste reused (Cathay Pacific Group) - Non-hazardous tonnes 516 83
Waste reused (Swire Properties) - Non-hazardous tonnes 47 83
Waste reused by Aviation division tonnes 516 32
Waste reused by Property division tonnes 47 32

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2020 2025 2030 2050 Report Pages
2050 target net zero GHG emissions Net zero 24
GHG emissions reduction achieved by 2020 (compared with a 2015 frozen efficiency baseline) % -61 20
GHG emissions reduction target by 2020 (compared with a 2015 frozen efficiency baseline) % 8–10 20
Group GHG emissions reduction from 2019 57% 23
Group target to reduce Scope 1 and 2 emissions (excluding jet fuel emissions) by 2030 (compared with a 2018 baseline) % -50 20
Swire Coca-Cola Scope 1 and 2 carbon emissions reduction target in core operations by 2030 (from a 2018 baseline) % -70 20
Swire Coca-Cola value chain (Scope 1, 2, and 3) carbon emissions reduction target by 2030 (from a 2018 baseline) % -30 20
Swire Properties Scope 1 and 2 GHG emissions intensity reduction target per sqm by 2025 (from a 2018 baseline) % -35 20
Swire Properties Scope 1 and 2 GHG emissions intensity reduction target per sqm by 2030 (from a 2018 baseline) % -52 20
Swire Properties Scope 3 GHG emissions intensity reduction target from capital goods by 2030 (from a 2016-2018 baseline) % -25 20
Swire Properties Scope 3 GHG emissions intensity reduction target from downstream leased assets per sqm by 2030 (from a 2018 baseline) % -28 20
Trading & Industrial KPI 31 -17% 84

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2030 2050 Report Pages
Target waste diversion from landfill (2020 performance) 41% 32
Target waste diversion from landfill (2030 target) 55% 32
Target waste diversion from landfill (2050 target) Zero waste to landfill 32
Trading & Industrial KPI 32 1796 1815 84
Trading & Industrial waste recycled % 39% 40% 86
Waste recycled (Cathay Pacific Group) - Hazardous tonnes 90 83
Waste recycled (Cathay Pacific Group) - Non-hazardous tonnes 3545 791 83
Waste recycled (HAECO Group) - Hazardous tonnes 154 83
Waste recycled (HAECO Group) - Non-hazardous tonnes 971 722 83
Waste recycled (Swire Properties) - Hazardous tonnes 0.1 83
Waste recycled (Swire Properties) - Non-hazardous tonnes 12073 10810 83
Waste recycled by Aviation division tonnes 1757 32
Waste recycled by Beverages division tonnes 22345 32
Waste recycled by Marine Services division tonnes 206 32
Waste recycled by Property division tonnes 10810 32
Waste recycled by Trading & Industrial division tonnes 509 32

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Electricity generated from renewable energy sources at Swire Properties, Swire Coca-Cola and HAECO Xiamen in 2020 kWh 20000000 20
Group total renewable energy as % of total % 92% 90% 86
Group total total energy consumption 94330 86768 86
HUD Group renewable energy as % of total % 62% 71% 86
HUD Group total energy consumption 522 414 86
On-site renewable energy generation (HAECO Group) thousands kWh 1212 83
On-site renewable energy generation (Swire Properties) thousands kWh 294 83
Swire Coca-Cola renewable energy as % of total % 99% 95% 86
Swire Coca-Cola total energy consumption 30871 32846 86
Swire Pacific (Head office) renewable energy as % of total % 100% 98% 86
Swire Pacific (Head office) total energy consumption 38 41 86
Swire Pacific Offshore renewable energy as % of total % 48% 31% 86
Swire Pacific Offshore total energy consumption 2544 2428 86
Total energy consumption (Cathay Pacific Group) - % Change year-on-year -59% 83
Total energy consumption (Cathay Pacific Group) - Direct energy consumption thousand GJ 256974 105084 83
Total energy consumption (Cathay Pacific Group) - Indirect energy consumption thousand GJ 470 371 83
Total energy consumption (Cathay Pacific Group) - Total thousand GJ 257444 105455 83
Total energy consumption (HAECO Group) - % Change year-on-year -11% 83
Total energy consumption (HAECO Group) - Direct energy consumption thousand GJ 446 402 83
Total energy consumption (HAECO Group) - Indirect energy consumption thousand GJ 498 442 83
Total energy consumption (HAECO Group) - Total thousand GJ 944 844 83
Total energy consumption (Swire Properties) - % Change year-on-year -7% 83
Total energy consumption (Swire Properties) - Direct energy consumption thousand GJ 204 165 83
Total energy consumption (Swire Properties) - Indirect energy consumption thousand GJ 1109 1050 83
Total energy consumption (Swire Properties) - Total thousand GJ 1313 1215 83
Trading & Industrial KPI 3 % 241 1% 84, 90, 92
Trading & Industrial renewable energy as % of total % 95% 83% 86
Trading & Industrial total energy consumption 6925 6311 86

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2030 Report Pages
Group total water recycled % 99% 97% 86
HUD Group water recycled % 100% 100% 86
Overall water use at Swire Properties compared to 2019 % decrease 12.5 38
Reduction in water withdrawal from 2015 frozen efficiency baseline % reduction 7.5 38
Swire Coca-Cola water recycled % 100% 96% 86
Swire Coca-Cola water use ratio (litres of water per litre of beverages) litres/litre 1.82 38
Swire Pacific (Head office) water recycled % 100% 100% 86
Swire Pacific Offshore water recycled % 100% 100% 86
Target reduction in water withdrawal from freshwater sources (from 2018 frozen efficiency baseline) % reduction 27 38
Total water withdrawal (Aviation) thousand cbm 1036 9
Total water withdrawal (Beverages) thousand cbm 14572 9
Total water withdrawal (Marine Services) thousand cbm 86 9
Total water withdrawal (Property) thousand cbm 1757 9
Total water withdrawal (Trading & Industrial) thousand cbm 302 9
Total water withdrawal by sources (Cathay Pacific Group) - % Change year-on-year -45% 83
Total water withdrawal by sources (Cathay Pacific Group) - Total thousands cbm 919 501 83
Total water withdrawal by sources (Cathay Pacific Group) - Water withdrawal – Municipal thousands cbm 919 501 83
Total water withdrawal by sources (HAECO Group) - % Change year-on-year -11% 83
Total water withdrawal by sources (HAECO Group) - Total thousands cbm 600 535 83
Total water withdrawal by sources (HAECO Group) - Water withdrawal – Municipal thousands cbm 600 535 83
Total water withdrawal by sources (Swire Properties) - % Change year-on-year -13% 83
Total water withdrawal by sources (Swire Properties) - Total thousands cbm 2009 1757 83
Total water withdrawal by sources (Swire Properties) - Water withdrawal – Municipal thousands cbm 2009 1757 83
Total water withdrawal by water stress levels (Cathay Pacific Group) - Low (<20%) thousands cbm 501 83
Total water withdrawal by water stress levels (HAECO Group) - High (>40%) thousands cbm 22 83
Total water withdrawal by water stress levels (HAECO Group) - Low (<20%) thousands cbm 512 83
Total water withdrawal by water stress levels (HAECO Group) - Medium (20–40%) thousands cbm 0.9 83
Total water withdrawal by water stress levels (Swire Properties) - High (>40%) thousands cbm 656 83
Total water withdrawal by water stress levels (Swire Properties) - Low (<20%) thousands cbm 1043 83
Total water withdrawal by water stress levels (Swire Properties) - Medium (20–40%) thousands cbm 58 83
Trading & Industrial KPI 4 5.9 -12% 84, 90
Water intensity decrease at Swire Properties Chinese mainland portfolio compared to 2016 % decrease 18.5 38
Water intensity decrease at Swire Properties hotels compared to 2016 % decrease 32.4 38
Water intensity increase at Swire Properties Hong Kong property portfolio compared to 2016 base year % increase 33.1 38
Water use increase at Taikoo Motors % increase 7.6 38
Water withdrawal (from 2018 frozen efficiency baseline) % -27 4

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 Report Pages
Swire Coca-Cola KPI 5 6.1 19156 84, 90
Swire Coca-Cola KPI 6 77 85 84, 90
Swire Coca-Cola KPI 7 7% 273 84, 90
Swire Coca-Cola KPI 8 6% 9% 90
Swire Coca-Cola KPI 9 2% 358 84, 90
Trading & Industrial KPI 33 23.4 27.37 84

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2050 Report Pages
Target for water neutrality Water neutrality 38
Trading & Industrial KPI 34 17% 84
Trading & Industrial water recycled % 92% 93% 86
Water use decrease at Cathay Pacific % decrease 45 38
Water use decrease at HAECO % decrease 11 38
Water use decrease in Trading & Industrial division % decrease 7 38

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 Report Pages
Trading & Industrial KPI 5 4.6 6.9 90

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 Report Pages
Trading & Industrial KPI 6 7 6.3 84, 90

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2019 2020 Report Pages
Trading & Industrial KPI 7 6% 2% 84, 90

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2024 Report Pages
Average staff tenure years 8.4 75
Average tenure of employee - 30 to 50 years old - Cathay Pacific Group years 10.7 10.1 89
Average tenure of employee - 30 to 50 years old - HAECO Group years 11.6 12 89
Average tenure of employee - 30 to 50 years old - Swire Properties years 5.3 5.5 89
Average tenure of employee - Female - Cathay Pacific Group years 12.3 12.5 89
Average tenure of employee - Female - HAECO Group years 12.2 9.5 89
Average tenure of employee - Female - Swire Properties years 4.5 5 89
Average tenure of employee - Male - Cathay Pacific Group years 8.5 8.4 89
Average tenure of employee - Male - HAECO Group years 10.3 11.9 89
Average tenure of employee - Male - Swire Properties years 5.6 5.8 89
Average tenure of employee - Over 50 years old - Cathay Pacific Group years 16.7 16.3 89
Average tenure of employee - Over 50 years old - HAECO Group years 17.7 18.4 89
Average tenure of employee - Over 50 years old - Swire Properties years 9.6 9.7 89
Average tenure of employee - Under 30 years old - Cathay Pacific Group years 2.7 3 89
Average tenure of employee - Under 30 years old - HAECO Group years 2.9 3.4 89
Average tenure of employee - Under 30 years old - Swire Properties years 1.8 1.9 89
Employee new hire - 30 to 50 years old - Cathay Pacific Group % 5 3 87
Employee new hire - 30 to 50 years old - HAECO Group % 7 3 87
Employee new hire - 30 to 50 years old - Swire Properties % 21 14 87
Employee new hire - Chinese mainland - Cathay Pacific Group % 8 6 87
Employee new hire - Chinese mainland - HAECO Group % 8 2 87
Employee new hire - Chinese mainland - Swire Properties % 29 21 87
Employee new hire - Female - Cathay Pacific Group % 7 2 87
Employee new hire - Female - HAECO Group % 15 4 87
Employee new hire - Female - Swire Properties % 32 19 87
Employee new hire - Hong Kong & Macau - Cathay Pacific Group % 7 4 87
Employee new hire - Hong Kong & Macau - HAECO Group % 13 3 87
Employee new hire - Hong Kong & Macau - Swire Properties % 24 14 87
Employee new hire - Male - Cathay Pacific Group % 11 6 87
Employee new hire - Male - HAECO Group % 13 5 87
Employee new hire - Male - Swire Properties % 25 18 87
Employee new hire - Others - Cathay Pacific Group % 10 5 87
Employee new hire - Others - HAECO Group % 20 20 87
Employee new hire - Over 50 years old - Cathay Pacific Group % 6 6 87
Employee new hire - Over 50 years old - HAECO Group % 6 3 87
Employee new hire - Over 50 years old - Swire Properties % 16 9 87
Employee new hire - Taiwan - Cathay Pacific Group % 1 87
Employee new hire - USA - Cathay Pacific Group % 10 7 87
Employee new hire - USA - HAECO Group % 25 15 87
Employee new hire - USA - Swire Properties % 45 35 87
Employee new hire - Under 30 years old - Cathay Pacific Group % 28 7 87
Employee new hire - Under 30 years old - HAECO Group % 32 10 87
Employee new hire - Under 30 years old - Swire Properties % 52 36 87
Employees who are on Permanent Terms (%) - Cathay Pacific Group % 85 85 85
Employees who are on Permanent Terms (%) - HAECO Group % 95 96 85
Employees who are on Permanent Terms (%) - Swire Properties % 94 92 85
Group total (2019) % 38 88
Group total (2020) % 36 88
Group total Financial KPI 1 $ 50471 8902 90
Group total Financial KPI 2 $ 5656 90
Group total Financial KPI 3 $ 2404 90
Group total Financial KPI 4 $ 1361 90
Group total KPI 1 % 260234 108144 84, 90, 92
Group total KPI 10 % 9% -18% 84, 90, 92
Group total KPI 11 % -44% -19% 84, 90, 92
Group total KPI 12 8% 7% 84, 90
Group total KPI 13 84% 84, 90
Group total KPI 14 18335 17753 84, 90
Group total KPI 15 65% 84, 90
Group total KPI 16 11053 84, 90
Group total KPI 17 2718 84, 90
Group total KPI 18 3982 84, 90
Group total KPI 19 68% 84, 90
Group total KPI 2 % 8.7 2% 84, 90, 92
Group total KPI 20 3333 226.5 84, 90
Group total KPI 21 60.6 49842 84, 90
Group total KPI 22 48.3 4687 84, 90
Group total KPI 23 45.7 30938 84, 90
Group total KPI 24 40.8 34.2 84, 90
Group total KPI 25 28.9 28.4 84, 90
Group total KPI 26 112288 91336 84, 90
Group total KPI 27 -19% 84
Group total KPI 28 214131 169515 84
Group total KPI 29 2151 706 84
Group total KPI 3 % 2% 112052 84, 90, 92
Group total KPI 30 2.01 0.83 84
Group total KPI 31 -59% 84
Group total KPI 32 69150 44420 84
Group total KPI 33 64.59 52.41 84
Group total KPI 34 -19% 84
Group total KPI 35 2 84
Group total KPI 4 % -13% 8.3 84, 90, 92
Group total KPI 5 % 8.9 -30% 84, 90, 92
Group total KPI 6 % 8.3 -17% 84, 90, 92
Group total KPI 7 % 12% 13% 84, 90, 92
Group total KPI 8 % 8% 191 84, 90, 92
Group total KPI 9 % 3% 2% 84, 90, 92
Group total women in management % 38% 35% 86
HUD Group (2019) % 88 88
HUD Group (2020) % 88 88
HUD Group KPI 1 % 342 314 84, 90, 92
HUD Group KPI 12 5% 5% 84, 90
HUD Group KPI 14 81 86 84
HUD Group KPI 15 6% 84, 90
HUD Group KPI 16 96% 84, 90
HUD Group KPI 2 % 16 17 84, 90, 92
HUD Group KPI 3 % 2% 14.7 84, 90, 92
HUD Group KPI 4 9.3 -8% 84, 90
HUD Group KPI 6 9.3 26 84, 90
HUD Group KPI 7 5% 2.3 84, 90
HUD Group KPI 9 3% 29 84, 90
HUD Group women in management % 10% 10% 86
Individual Contributor - Female - Cathay Pacific Group % 61 58 87
Individual Contributor - Female - HAECO Group % 18 19 87
Individual Contributor - Female - Swire Properties % 37 36 87
Individual Contributor - Male - Cathay Pacific Group % 39 42 87
Individual Contributor - Male - HAECO Group % 82 81 87
Individual Contributor - Male - Swire Properties % 63 64 87
Individual Contributor by age group (%) - 30 to 50 years old - Cathay Pacific Group % 64 63 85
Individual Contributor by age group (%) - 30 to 50 years old - HAECO Group % 54 56 85
Individual Contributor by age group (%) - 30 to 50 years old - Swire Properties % 50 52 85
Individual Contributor by age group (%) - Over 50 years old - Cathay Pacific Group % 16 18 85
Individual Contributor by age group (%) - Over 50 years old - HAECO Group % 18 19 85
Individual Contributor by age group (%) - Over 50 years old - Swire Properties % 21 22 85
Individual Contributor by age group (%) - under 30 years old - Cathay Pacific Group % 19 18 85
Individual Contributor by age group (%) - under 30 years old - HAECO Group % 29 25 85
Individual Contributor by age group (%) - under 30 years old - Swire Properties % 29 26 85
New hires by region - Chinese mainland % 13 75
New hires by region - Hong Kong & Macau % 9 75
New hires by region - Others % 5 75
New hires by region - Taiwan % 11 75
New hires by region - USA % 19 75
Operational Leader - Female - Cathay Pacific Group % 16 13 87
Operational Leader - Female - HAECO Group % 21 23 87
Operational Leader - Female - Swire Properties % 51 52 87
Operational Leader - Male - Cathay Pacific Group % 84 87 87
Operational Leader - Male - HAECO Group % 79 77 87
Operational Leader - Male - Swire Properties % 49 48 87
Operational Leader by age group (%) - 30 to 50 years old - Cathay Pacific Group % 76 70 85
Operational Leader by age group (%) - 30 to 50 years old - HAECO Group % 63 68 85
Operational Leader by age group (%) - 30 to 50 years old - Swire Properties % 82 81 85
Operational Leader by age group (%) - Over 50 years old - Cathay Pacific Group % 19 28 85
Operational Leader by age group (%) - Over 50 years old - HAECO Group % 36 31 85
Operational Leader by age group (%) - Over 50 years old - Swire Properties % 16 17 85
Operational Leader by age group (%) - under 30 years old - Cathay Pacific Group % 5 2 85
Operational Leader by age group (%) - under 30 years old - HAECO Group % 1 1 85
Operational Leader by age group (%) - under 30 years old - Swire Properties % 2 2 85
Permanent employees who work Full-time (%) - Cathay Pacific Group % 99 99 85
Permanent employees who work Full-time (%) - HAECO Group % 99 99 85
Permanent employees who work Full-time (%) - Swire Properties % 98 98 85
Staff by age group (%) - 30 to 50 years old - Cathay Pacific Group % 58 59 85
Staff by age group (%) - 30 to 50 years old - HAECO Group % 55 58 85
Staff by age group (%) - 30 to 50 years old - Swire Properties % 54 56 85
Staff by age group (%) - Over 50 years old - Cathay Pacific Group % 18 21 85
Staff by age group (%) - Over 50 years old - HAECO Group % 22 22 85
Staff by age group (%) - Over 50 years old - Swire Properties % 20 21 85
Staff by age group (%) - Under 30 years old - Cathay Pacific Group % 24 20 85
Staff by age group (%) - Under 30 years old - HAECO Group % 23 20 85
Staff by age group (%) - Under 30 years old - Swire Properties % 25 23 85
Staff by employee category (%) - Individual Contributor - Cathay Pacific Group % 71 68 85
Staff by employee category (%) - Individual Contributor - HAECO Group % 79 84 85
Staff by employee category (%) - Individual Contributor - Swire Properties % 75 74 85
Staff by employee category (%) - Operational Leader - Cathay Pacific Group % 9 16 85
Staff by employee category (%) - Operational Leader - HAECO Group % 3 2 85
Staff by employee category (%) - Operational Leader - Swire Properties % 8 9 85
Staff by employee category (%) - Strategic Leader - Cathay Pacific Group % 5 0.3 85
Staff by employee category (%) - Strategic Leader - HAECO Group % 1 1 85
Staff by employee category (%) - Strategic Leader - Swire Properties % 1 1 85
Staff by employee category (%) - Team Leader - Cathay Pacific Group % 13 15 85
Staff by employee category (%) - Team Leader - HAECO Group % 18 13 85
Staff by employee category (%) - Team Leader - Swire Properties % 16 17 85
Staff by gender (%) - Female - Cathay Pacific Group % 55 50 85
Staff by gender (%) - Female - HAECO Group % 18 18 85
Staff by gender (%) - Female - Swire Properties % 41 40 85
Staff by gender (%) - Male - Cathay Pacific Group % 45 50 85
Staff by gender (%) - Male - HAECO Group % 82 82 85
Staff by gender (%) - Male - Swire Properties % 59 60 85
Staff by region (%) - Chinese mainland - Cathay Pacific Group % 2 1 85
Staff by region (%) - Chinese mainland - HAECO Group % 36 38 85
Staff by region (%) - Chinese mainland - Swire Properties % 42 43 85
Staff by region (%) - Hong Kong & Macau - Cathay Pacific Group % 84 85 85
Staff by region (%) - Hong Kong & Macau - HAECO Group % 48 47 85
Staff by region (%) - Hong Kong & Macau - Swire Properties % 50 51 85
Staff by region (%) - Others - Cathay Pacific Group % 10 11 85
Staff by region (%) - Taiwan - Cathay Pacific Group % 2 2 85
Staff by region (%) - USA - Cathay Pacific Group % 2 1 85
Staff by region (%) - USA - HAECO Group % 16 16 85
Staff by region (%) - USA - Swire Properties % 8 5 85
Strategic Leader - Female - Cathay Pacific Group % 7 24 87
Strategic Leader - Female - HAECO Group % 18 18 87
Strategic Leader - Female - Swire Properties % 47 46 87
Strategic Leader - Male - Cathay Pacific Group % 93 76 87
Strategic Leader - Male - HAECO Group % 82 82 87
Strategic Leader - Male - Swire Properties % 53 54 87
Strategic Leader by age group (%) - 30 to 50 years old - Cathay Pacific Group % 57 45 85
Strategic Leader by age group (%) - 30 to 50 years old - HAECO Group % 67 28 85
Strategic Leader by age group (%) - 30 to 50 years old - Swire Properties % 57 52 85
Strategic Leader by age group (%) - Over 50 years old - Cathay Pacific Group % 43 55 85
Strategic Leader by age group (%) - Over 50 years old - HAECO Group % 27 72 85
Strategic Leader by age group (%) - Over 50 years old - Swire Properties % 43 48 85
Strategic Leader by age group (%) - under 30 years old - HAECO Group % 6 85
Swire Coca-Cola women in management % 26% 27% 86
Swire Pacific (Head office) (2019) % 71 88
Swire Pacific (Head office) (2020) % 27 88
Swire Pacific (Head office) women in management % 68% 66% 86
Swire Pacific Offshore KPI 1 % 1037 3.9 84, 90, 92
Swire Pacific Offshore KPI 10 5% 5% 84, 90
Swire Pacific Offshore KPI 2 % 5 1% 84, 90, 92
Swire Pacific Offshore KPI 20 1665 5.3 84, 90
Swire Pacific Offshore KPI 3 % 1042 1% 84, 90, 92
Swire Pacific Offshore KPI 6 8.4 77 84, 90
Swire Pacific Offshore KPI 7 0.4 6% 84, 90
Swire Pacific Offshore women in management % 9% 8% 86
Team Leader - Female - Cathay Pacific Group % 47 43 87
Team Leader - Female - HAECO Group % 23 19 87
Team Leader - Female - Swire Properties % 53 53 87
Team Leader - Male - Cathay Pacific Group % 53 57 87
Team Leader - Male - HAECO Group % 77 81 87
Team Leader - Male - Swire Properties % 47 47 87
Team Leader by age group (%) - 30 to 50 years old - Cathay Pacific Group % 54 58 85
Team Leader by age group (%) - 30 to 50 years old - HAECO Group % 64 75 85
Team Leader by age group (%) - 30 to 50 years old - Swire Properties % 72 73 85
Team Leader by age group (%) - Over 50 years old - Cathay Pacific Group % 28 27 85
Team Leader by age group (%) - Over 50 years old - HAECO Group % 26 22 85
Team Leader by age group (%) - Over 50 years old - Swire Properties % 6 6 85
Team Leader by age group (%) - under 30 years old - Cathay Pacific Group % 17 16 85
Team Leader by age group (%) - under 30 years old - HAECO Group % 9 2 85
Team Leader by age group (%) - under 30 years old - Swire Properties % 23 21 85
Thousand hours worked (Cathay Pacific Group) thousand hours 68757 30744 83
Thousand hours worked (HAECO Group) thousand hours 34962 31037 83
Thousand hours worked (Swire Properties) thousand hours 13741 13141 83
Total average tenure of employee - Cathay Pacific Group years 10.6 10.2 89
Total average tenure of employee - HAECO Group years 10.7 11.4 89
Total average tenure of employee - Swire Properties years 5.2 5.5 89
Total employees (Aviation) 38394 9
Total employees (Beverages) 32846 9
Total employees (Marine Services) 2842 9
Total employees (Property) 6334 9
Total employees (Trading & Industrial) 6311 9
Total staff (all employment types) - Cathay Pacific Group 31778 24051 85
Total staff (all employment types) - HAECO Group 15187 14343 85
Total staff (all employment types) - Swire Properties 6465 6334 85
Trading & Industrial KPI 1 % 1% 72 84, 90, 92
Trading & Industrial KPI 10 2% 5% 84, 90
Trading & Industrial KPI 12 324 302 84, 90
Trading & Industrial KPI 14 324 302 84, 90
Trading & Industrial KPI 15 79% 84, 90
Trading & Industrial KPI 16 301 84, 90
Trading & Industrial KPI 18 1 84, 90
Trading & Industrial KPI 2 % 6 7.1 84, 90, 92
Trading & Industrial KPI 20 0.7 84 84, 90
Trading & Industrial KPI 8 3% 1% 90
Trading & Industrial women in management % 61% 60% 86
Women in senior management roles % 30 4

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Jobs reduced due to Cathay Pacific restructuring jobs 5900 75
New hire rate % 12 75
Total employee promotion rate - Cathay Pacific Group 8% 3% 89
Total employee promotion rate - HAECO Group 16% 12% 89
Total employee promotion rate - Swire Properties 12% 7% 89
Total new hires rate - Cathay Pacific Group % 9 4 87
Total new hires rate - HAECO Group % 13 4 87
Total new hires rate - Swire Properties % 28 18 87
Total voluntary turnover rate of permanent employees % 15 19 19 16 14 75
Total voluntary turnover rate of permanent employees - Cathay Pacific Group % 9 10 87
Total voluntary turnover rate of permanent employees - HAECO Group % 9 6 87
Total voluntary turnover rate of permanent employees - Swire Properties % 21 14 87
Trading & Industrial KPI 9 2% 29 84, 90
Voluntary permanent employee turnover - 30 to 50 years old - Cathay Pacific Group % 7 8 87
Voluntary permanent employee turnover - 30 to 50 years old - HAECO Group % 6 4 87
Voluntary permanent employee turnover - 30 to 50 years old - Swire Properties % 17 11 87
Voluntary permanent employee turnover - Chinese mainland - Cathay Pacific Group % 7 3 87
Voluntary permanent employee turnover - Chinese mainland - HAECO Group % 5 3 87
Voluntary permanent employee turnover - Chinese mainland - Swire Properties % 21 16 87
Voluntary permanent employee turnover - Female - Cathay Pacific Group % 9 10 87
Voluntary permanent employee turnover - Female - HAECO Group % 10 6 87
Voluntary permanent employee turnover - Female - Swire Properties % 23 15 87
Voluntary permanent employee turnover - Hong Kong & Macau - Cathay Pacific Group % 9 10 87
Voluntary permanent employee turnover - Hong Kong & Macau - HAECO Group % 8 5 87
Voluntary permanent employee turnover - Hong Kong & Macau - Swire Properties % 20 10 87
Voluntary permanent employee turnover - Male - Cathay Pacific Group % 9 11 87
Voluntary permanent employee turnover - Male - HAECO Group % 8 6 87
Voluntary permanent employee turnover - Male - Swire Properties % 19 12 87
Voluntary permanent employee turnover - Others - Cathay Pacific Group % 8 7 87
Voluntary permanent employee turnover - Others - HAECO Group % 12 13 87
Voluntary permanent employee turnover - Over 50 years old - Cathay Pacific Group % 11 16 87
Voluntary permanent employee turnover - Over 50 years old - HAECO Group % 7 4 87
Voluntary permanent employee turnover - Over 50 years old - Swire Properties % 13 6 87
Voluntary permanent employee turnover - Taiwan - Cathay Pacific Group % 6 20 87
Voluntary permanent employee turnover - USA - Cathay Pacific Group % 9 6 87
Voluntary permanent employee turnover - USA - HAECO Group % 18 13 87
Voluntary permanent employee turnover - USA - Swire Properties % 26 20 87
Voluntary permanent employee turnover - Under 30 years old - Cathay Pacific Group % 17 12 87
Voluntary permanent employee turnover - Under 30 years old - HAECO Group % 17 11 87
Voluntary permanent employee turnover - Under 30 years old - Swire Properties % 34 25 87
Voluntary turnover rate for permanent employees - Female % 16 21 21 18 14 75
Voluntary turnover rate for permanent employees - Male % 14 17 17 16 14 75
Voluntary turnover rate for permanent staff % 16 14 75

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 Report Pages
Employee fatalities 1 50
Total fatalities (employee) (Cathay Pacific Group) 1 83
Total lost time injuries (Cathay Pacific Group) 1560 269 83
Total lost time injuries (HAECO Group) 198 127 83
Total lost time injuries (Swire Properties) 112 82 83

Lost days due to work injury.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Lost Day Rate (Cathay Pacific Group) 128.56 163.14 83
Lost Day Rate (HAECO Group) 43.32 38.32 83
Lost Day Rate (Swire Properties) 43.33 48.82 83
Lost Day Rate (number of days lost per 100 full-time equivalent employees) 46.8 59.4 52.1 64.6 52.4 50
Lost Day Rate - % Change year-on-year (Cathay Pacific Group) 27% 83
Lost Day Rate - % Change year-on-year (HAECO Group) -12% 83
Lost Day Rate - % Change year-on-year (Swire Properties) 13% 83
Lost Time Injury Rate (Cathay Pacific Group) 4.54 1.75 83
Lost Time Injury Rate (HAECO Group) 1.13 0.82 83
Lost Time Injury Rate (Swire Properties) 1.63 1.25 83
Lost Time Injury Rate (number of injuries per 100 full-time equivalent employees) 1.6 1.7 1.8 2 0.8 50
Lost Time Injury Rate - % Change year-on-year (Cathay Pacific Group) -61% 83
Lost Time Injury Rate - % Change year-on-year (HAECO Group) -27% 83
Lost Time Injury Rate - % Change year-on-year (Swire Properties) -23% 83
Lost days due to injuries (Cathay Pacific Group) 44496 25078 83
Lost days due to injuries (HAECO Group) 7573 5947 83
Lost days due to injuries (Swire Properties) 2977 3208 83

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 2020 Report Pages
Swire Pacific Offshore KPI 8 7% 6% 90
Swire Pacific Offshore KPI 9 1% 3% 84, 90

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 Report Pages
Employee promotion rate - 30 to 50 years old - Cathay Pacific Group 9% 3% 89
Employee promotion rate - 30 to 50 years old - HAECO Group 14% 7% 89
Employee promotion rate - 30 to 50 years old - Swire Properties 11% 6% 89
Employee promotion rate - Female - Cathay Pacific Group 7% 2% 89
Employee promotion rate - Female - HAECO Group 14% 11% 89
Employee promotion rate - Female - Swire Properties 13% 8% 89
Employee promotion rate - Male - Cathay Pacific Group 8% 4% 89
Employee promotion rate - Male - HAECO Group 16% 12% 89
Employee promotion rate - Male - Swire Properties 12% 6% 89
Employee promotion rate - Over 50 years old - Cathay Pacific Group 3% 1% 89
Employee promotion rate - Over 50 years old - HAECO Group 6% 2% 89
Employee promotion rate - Over 50 years old - Swire Properties 4% 2% 89
Employee promotion rate - Under 30 years old - Cathay Pacific Group 6% 6% 89
Employee promotion rate - Under 30 years old - HAECO Group 28% 34% 89
Employee promotion rate - Under 30 years old - Swire Properties 20% 13% 89
Employees trained - Female - Cathay Pacific Group 100% 89
Employees trained - Female - HAECO Group 95% 89
Employees trained - Female - Swire Properties 97% 89
Employees trained - Individual Contributor - Cathay Pacific Group 99% 89
Employees trained - Individual Contributor - HAECO Group 95% 89
Employees trained - Individual Contributor - Swire Properties 96% 89
Employees trained - Male - Cathay Pacific Group 98% 89
Employees trained - Male - HAECO Group 94% 89
Employees trained - Male - Swire Properties 96% 89
Employees trained - Operational Leader - Cathay Pacific Group 99% 89
Employees trained - Operational Leader - HAECO Group 89% 89
Employees trained - Operational Leader - Swire Properties 97% 89
Employees trained - Strategic Leader - Cathay Pacific Group 93% 89
Employees trained - Strategic Leader - HAECO Group 86% 89
Employees trained - Strategic Leader - Swire Properties 94% 89
Employees trained - Team Leader - Cathay Pacific Group 98% 89
Employees trained - Team Leader - HAECO Group 92% 89
Employees trained - Team Leader - Swire Properties 99% 89
Total employees trained - Cathay Pacific Group 99% 89
Total employees trained - HAECO Group 94% 89
Total employees trained - Swire Properties 97% 89

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 Report Pages
Average employee training hours - Female - Cathay Pacific Group hours 25.1 33.9 89
Average employee training hours - Female - HAECO Group hours 33.1 33.9 89
Average employee training hours - Female - Swire Properties hours 32.7 21.8 89
Average employee training hours - Individual Contributor - Cathay Pacific Group hours 74.1 32.7 89
Average employee training hours - Individual Contributor - HAECO Group hours 62.1 51.4 89
Average employee training hours - Individual Contributor - Swire Properties hours 27.4 19.3 89
Average employee training hours - Male - Cathay Pacific Group hours 50.8 39.1 89
Average employee training hours - Male - HAECO Group hours 61.2 57.7 89
Average employee training hours - Male - Swire Properties hours 24.8 17.9 89
Average employee training hours - Operational Leader - Cathay Pacific Group hours 93.8 28 89
Average employee training hours - Operational Leader - HAECO Group hours 20.8 18.7 89
Average employee training hours - Operational Leader - Swire Properties hours 38.4 23.3 89
Average employee training hours - Strategic Leader - Cathay Pacific Group hours 86 846 89
Average employee training hours - Strategic Leader - HAECO Group hours 27.6 8.2 89
Average employee training hours - Strategic Leader - Swire Properties hours 53.2 15.7 89
Average employee training hours - Team Leader - Cathay Pacific Group hours 68.9 43.2 89
Average employee training hours - Team Leader - HAECO Group hours 33.8 72.7 89
Average employee training hours - Team Leader - Swire Properties hours 24 18.5 89
Average employee training spend (HK$) - Female - Cathay Pacific Group HK$ 265 22025 89
Average employee training spend (HK$) - Female - HAECO Group HK$ 3107 2689 89
Average employee training spend (HK$) - Female - Swire Properties HK$ 445 1007 89
Average employee training spend (HK$) - Individual Contributor - Cathay Pacific Group HK$ 24 17307 89
Average employee training spend (HK$) - Individual Contributor - HAECO Group HK$ 5494 4546 89
Average employee training spend (HK$) - Individual Contributor - Swire Properties HK$ 346 265 89
Average employee training spend (HK$) - Male - Cathay Pacific Group HK$ 997 17733 89
Average employee training spend (HK$) - Male - HAECO Group HK$ 4337 4433 89
Average employee training spend (HK$) - Male - Swire Properties HK$ 449 650 89
Average employee training spend (HK$) - Operational Leader - Cathay Pacific Group HK$ 3594 26148 89
Average employee training spend (HK$) - Operational Leader - HAECO Group HK$ 2076 1071 89
Average employee training spend (HK$) - Operational Leader - Swire Properties HK$ 7913 3890 89
Average employee training spend (HK$) - Strategic Leader - Cathay Pacific Group HK$ 21015 89
Average employee training spend (HK$) - Strategic Leader - HAECO Group HK$ 1242 888 89
Average employee training spend (HK$) - Strategic Leader - Swire Properties HK$ 16531 2277 89
Average employee training spend (HK$) - Team Leader - Cathay Pacific Group HK$ 1708 23173 89
Average employee training spend (HK$) - Team Leader - HAECO Group HK$ 2297 1729 89
Average employee training spend (HK$) - Team Leader - Swire Properties HK$ 1443 1306 89
Total average hours of training (per employee) - Cathay Pacific Group hours 70.2 36.6 89
Total average hours of training (per employee) - HAECO Group hours 55.9 53.3 89
Total average hours of training (per employee) - Swire Properties hours 28 19.5 89
Total average spend on training (per employee) - Cathay Pacific Group HK$ 147 19860 89
Total average spend on training (per employee) - HAECO Group HK$ 4103 4107 89
Total average spend on training (per employee) - Swire Properties HK$ 447 794 89

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 Report Pages
Recurring profit/(loss) (Aviation) HK$M -6033 9
Recurring profit/(loss) (Beverages) HK$M 2076 9
Recurring profit/(loss) (Marine Services) HK$M -1019 9
Recurring profit/(loss) (Property) HK$M 5834 9
Recurring profit/(loss) (Trading & Industrial) HK$M 12 9
Swire Coca-Cola (2019) % 73 88
Swire Coca-Cola (2020) % 28 88
Swire Coca-Cola Financial KPI 1 $ 61620 13515 90
Swire Coca-Cola Financial KPI 2 $ 4787 2631 90
Swire Coca-Cola Financial KPI 3 $ 2978 1786 90
Swire Coca-Cola Financial KPI 4 $ 516 1175 90
Swire Coca-Cola Financial KPI 5 $ 1564 1338 90
Swire Coca-Cola Financial KPI 6 $ 1863 1460 90
Swire Coca-Cola Financial KPI 7 $ 1642 1370 90
Swire Coca-Cola KPI 1 % 1% 1% 84, 90, 92
Swire Coca-Cola KPI 10 -3% 9% 84, 90
Swire Coca-Cola KPI 11 6% 0.08 84, 90
Swire Coca-Cola KPI 12 6% 14382 84, 90
Swire Coca-Cola KPI 13 82% 84, 90
Swire Coca-Cola KPI 14 14402 14572 84, 90
Swire Coca-Cola KPI 15 1% 84, 90
Swire Coca-Cola KPI 16 8610 84, 90
Swire Coca-Cola KPI 17 2659 84, 90
Swire Coca-Cola KPI 18 3303 84, 90
Swire Coca-Cola KPI 19 34% 84, 90
Swire Coca-Cola KPI 2 % 7.1 1% 84, 90, 92
Swire Coca-Cola KPI 20 261 8.88 84, 90
Swire Coca-Cola KPI 21 43.9 5485 84, 90
Swire Coca-Cola KPI 22 55.7 4442 84, 90
Swire Coca-Cola KPI 23 20330 17903 84, 90
Swire Coca-Cola KPI 24 29.3 27.1 90
Swire Coca-Cola KPI 25 32.3 30.5 84, 90
Swire Coca-Cola KPI 26 28387 30582 84, 90
Swire Coca-Cola KPI 27 -35% 8% 84
Swire Coca-Cola KPI 28 67816 69271 84
Swire Coca-Cola KPI 29 200 174 84
Swire Coca-Cola KPI 3 % 12.4 1% 84, 90, 92
Swire Coca-Cola KPI 30 0.59 0.5 84
Swire Coca-Cola KPI 31 -15% 84
Swire Coca-Cola KPI 32 10784 7734 84
Swire Coca-Cola KPI 33 31.8 22.33 84
Swire Coca-Cola KPI 34 -30% 84
Swire Coca-Cola KPI 35 1 84
Swire Coca-Cola KPI 4 6.7 2% 84, 90
Total revenue (Aviation) HK$M 11483 9
Total revenue (Beverages) HK$M 45082 9
Total revenue (Marine Services) HK$M 1890 9
Total revenue (Property) HK$M 13308 9
Total revenue (Trading & Industrial) HK$M 8367 9

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 Report Pages
Group total Financial KPI 5 $ 2042 90
Group total Financial KPI 6 $ 1409 90
Group total Financial KPI 7 $ 2347 90
Swire Pacific (Head office) Financial KPI 5 $ 55384 90
Swire Pacific (Head office) Financial KPI 6 $ 8888 15 90
Swire Pacific (Head office) Financial KPI 7 $ 6579 135 90
Swire Pacific Offshore Financial KPI 6 $ 432 69 90
Swire Pacific Offshore Financial KPI 7 $ 28897 7329 90
Tax paid (Aviation) HK$M 175 9
Tax paid (Beverages) HK$M 476 9
Tax paid (Marine Services) HK$M 21 9
Tax paid (Property) HK$M 1589 9
Tax paid (Trading & Industrial) HK$M 52 9
Trading & Industrial Financial KPI 5 $ 446 168 90
Trading & Industrial Financial KPI 6 $ 281 62 90
Trading & Industrial Financial KPI 7 $ 344 105 90

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2020 2030
Direct GHG Emissions (Scope 1) thousand tonnes CO2e 18430 7535
Indirect Energy Emissions (Scope 2) thousand tonnes of CO2e 618 632 667.8 697 621
Total GHG Emissions million tonnes CO2e 18500 8.4 -50

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Hazardous Waste Disposed tonnes 1406.4 1292

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2030
Diversion Rate of Non-Hazardous Waste % 55
Non-Hazardous Waste Disposed tonnes 36810 30585
Non-Hazardous Waste Reused tonnes 47
Recycling Rate of Non-Hazardous Waste % 62 65

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020 2030
GHG Emissions Reduction Percentage Compared to Last Year % 57
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2018 % 52
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 % 50

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020 2050
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 55 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Percentage of Renewable Energy Consumption % 92 90
Total Direct Energy Consumption thousand GJ 204 402
Total Energy Consumption thousand GJ 1313 105455
Total Indirect Energy Consumption thousand GJ 470 1050

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Municipal Water Consumption thousand cbm 2009 535
Recycled Water Percentage % 100 97
Total Water Withdrawal thousand cbm 2009 302

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019 2020
Electricity Usage Reduction Compared to Last Year 6.5 7
Electricity Usage Reduction Percentage Compared to Last Year % 6 9
Energy Consumption Reduction Compared to Last Year 6.1 6.1
Energy Consumption Reduction Percentage Compared to Last Year % 6 9
Investment in Energy-saving and Emission-reduction Technology Transformation 23.4 27.37
Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved 344 358
Steam Usage Reduction Compared to Last Year 267 273
Steam Usage Reduction Percentage Compared to Last Year % 2 12

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Target Water Consumption Reduction Percentage Compared to Last Year % decrease 45
Water Consumption Reduction Percentage Compared to Last Year % decrease 7

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2019 2020
Total Investment in Ecological Restoration 12.1 11.3

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Standard Indicator Unit 2019 2020
Percentage of Funds Used to Implement Climate Projects % 6 2

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2024
Number of Total Employees 53430 77927
Percentage of Employees Aged 30-50 % 58 59
Percentage of Employees Aged Above 50 % 18 21
Percentage of Employees Aged Below 30 % 24 20
Percentage of Employees in Hong Kong % 84 85
Percentage of Employees in Mainland China % 2 1
Percentage of Employees in Overseas % 10 11
Percentage of Employees in Taiwan % 2 2
Percentage of Employees in United States % 2 1
Percentage of Female Employees % 55 50
Percentage of Full-time Employees % 99 99
Percentage of Male Employees % 45 50
Percentage of New Employees % 2 2
Percentage of New Employees (Above 50) % 6 6
Percentage of New Employees (Aged 30-50) % 5 3
Percentage of New Employees (Aged Below 30) % 28 7
Percentage of New Employees (Female) % 7 2
Percentage of New Employees (Hong Kong) % 7 4
Percentage of New Employees (Mainland China) % 8 6
Percentage of New Employees (Male) % 11 6
Percentage of New Employees (Overseas) % 10 5
Percentage of Senior Management Employees % 30

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017 2018 2019 2020
Turnover Rate of Employees Aged 30-50 % 10 7.666666666666667
Turnover Rate of Employees Aged Above 50 % 10.333333333333334 8.666666666666666
Turnover Rate of Employees Aged Below 30 % 22.666666666666668 16
Turnover Rate of Employees in Hong Kong % 12.333333333333334 8.333333333333334
Turnover Rate of Employees in Macau % 12.333333333333334 8.333333333333334
Turnover Rate of Employees in Mainland China % 11 7.333333333333333
Turnover Rate of Employees in United States % 17.666666666666668 13
Turnover Rate of Female Employees % 16 21 21 18 14
Turnover Rate of Male Employees % 14 17 17 16 14
Turnover Rate of Total Employees % 15 19 19 16 14

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020
Number of Fatalities as a Result of Work-related Injuries 1
Number of Work-related Fatalities 1

Lost days due to work injury.

Standard Indicator Unit 2016 2017 2018 2019 2020
Lost Days Due to Work-related Injuries days 55046 34233
Rate of Work-related Injuries per 100 employees 1.6 1.7 1.8 2 0.8

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020
Number of Production Safety Emergency Drills 79 77
Participation Rate of Safety Training % 7 6
Percentage of Employees Covered by Safety Drills % 1 3

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Employees Trained % 94
Percentage of Trained Female Employees % 95
Percentage of Trained Male Employees % 96

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020
Average Training Hours (Female) hours 32.7 33.9
Average Training Hours (Male) hours 24.8 17.9
Average Training Hours per Employee hours 55.9 19.5

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020
Complaint Growth Rate % 1% 1%
Total Number of Customer Complaints 1149 1176

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Total Social Investment $ 2042