SUSTAINABLE DEVELOPMENT REPORT 2020

Year: 2020
Published: 2021-06-14
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 Report Pages
Emissions from vehicles - NOx kg .15 289.63 58
Emissions from vehicles - SOx kg 1.81 1.42 0.95 58
Fire extinguishers emissions kg 15773 59
Refrigerant - R134a emissions kg 43212 59
Refrigerant - R410a emissions kg 654 59

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2011 2018 2019 2020 2021 Report Pages
CH4 (methane) emissions 116047 59
Decrease in Scope 1 and 2 carbon emissions intensity from 2011 baseline % 41 21
Decrease in Scope 1 and 2 carbon emissions intensity from 2019 % 15 11 21, 25
Decrease in Scope 1 and 2 carbon emissions intensity from baseline year 2011 % 41 25
Decrease in carbon emissions intensity % 3.33 33.3 21, 25
Decrease in carbon emissions intensity compared to 2011 baseline % -32 6
GHG emissions Scope 1 & Scope 2 combined kgCO2 equivalent 107166819 101966028 106311948 58
GHG emissions from purchased electricity (Scope 2) kgCO2 equivalent 97923674 91483559 90328178 58
GHG emissions from stationary combustion (Scope 1) kgCO2 equivalent 9243145 10482469 15983770 58
Increase in overall Scope 1 carbon emissions from 2019 % 52 25
Scope 1 & Scope 2 per square metre of floor area kgCO2 equivalent/m² 64.23 62.6 52.91 58

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Hazardous waste produced tonnes .16 58

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Discharge density of non-hazardous waste Tonne/1000m² 16.17 17.18 13.42 58
Dry garbage tonnes 41764 58
Recycled materials tonnes 3764 58
Sewage discharge 1303165 1197088 1040512 58
Tonnes of waste diverted from landfill and sent to recycling tonnes 3746 21, 25
Total discharge of construction waste 37776 39125 29711 58
Total discharge of household garbage tonnes 68853 80144 63697 58
Total discharge of non-hazardous waste tonnes 106629 119270 93407 58
Wet garbage tonnes 21933 58

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2019 Report Pages
Value of first Green Bond issued US dollars 300000000 6

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 Report Pages
Compliant handling rate % 100% 100% 100% 61

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Decrease in energy intensity from 2019 % 18 17 21, 25
Diesel consumption 122 112 536 58
Diesel consumption within the organization Litre 12442 59
Electricity consumption within the organization MWh 106156 59
Electricity purchased from the grid MWh 93814 104196 106156 58
Energy Intensity - Chongqing Project MWh/1000m² 25.57 59
Energy Intensity - Foshan Project MWh/1000m² 11.8 59
Energy Intensity - Hongqiao Project MWh/1000m² 23.2 59
Energy Intensity - Rui Hong Project MWh/1000m² 13.04 59
Energy Intensity - Shanghai KIC MWh/1000m² 19.28 59
Energy Intensity - Taipingqiao Project MWh/1000m² 15.31 59
Energy Intensity - Wuhan Project MWh/1000m² 28.85 59
Gasoline consumption 887 733 1849 58
Gasoline consumption within the organization 50505 59
Intensity of energy consumption MWh/1000m² 72.71 75.65 62.16 58
Natural gas consumption 26576 18171 16349 58
Natural gas consumption within the organization 1548873 59
Total energy consumption 121340 123212 124889 58

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Decrease in water intensity from 2019 % 30 30 21, 25
Total water consumption 1449626 1330098 1156125 58
Water consumption intensity m³/1000m² 868.25 816.64 679.52 58

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Water withdrawal (Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency initiatives and results achieved) No issues related to sourcing water that was fit for purpose 68

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 Report Pages
Percentage of completed commercial projects that were green certified % over 80 6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Diversity of governance body by age group - 30–50 years old % 11.1% 63
Diversity of governance body by age group - < 30 years old % 0% 63
Diversity of governance body by age group - > 50 years old % 88.9% 63
Diversity of governance body by gender - Female % 11.1% 63
Diversity of governance body by gender - Male % 88.9% 63
Employment by age group - 30-50 years # employees 2069 2251 2206 60
Employment by age group - 50 years and above # employees 372 357 365 60
Employment by age group - Under 30 years # employees 673 629 570 60
Employment by contract type - Permanent contract # employees 876 60
Employment by contract type - Temporary contract # employees 2265 60
Employment by employee category - Middle Management # employees 271 289 60
Employment by employee category - Operational staff # employees 164 180 60
Employment by employee category - Senior Management # employees 126 122 60
Employment by employee category - Staff # employees 2676 2550 60
Employment by employment type - Full time # employees 3141 60
Employment by gender - Female # employees 1467 1532 1479 60
Employment by gender - Male # employees 1647 1705 1662 60
Employment by gender - Total # employees 3114 3237 3141 60
Employment by geographical region - Hong Kong # employees 7 8 60
Employment by geographical region - Mainland China # employees 3230 3133 60
Gender split - male/female average ratio 53.7/46.3 21
Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Female # 75 63
Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Male # 26 63
Total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work - Total # 101 63
Total number of employees that took parental leave - Female # 75 63
Total number of employees that took parental leave - Male # 26 63
Total number of employees that took parental leave - Total # 101 63

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Decrease in turnover rate from previous year percentage points 3 21
Employee turnover rate by age group - 30-50 years % 21% 21% 17% 60
Employee turnover rate by age group - 50 years and above % 25% 17% 26% 60
Employee turnover rate by age group - Under 30 years % 35% 27% 24% 60
Employee turnover rate by gender - Female % 25% 20% 17% 60
Employee turnover rate by gender - Male % 31% 23% 21% 60
Employee turnover rate by geographical region - Hong Kong % 13% 60
Employee turnover rate by geographical region - Mainland China % 28% 22% 19% 60
Retention rates of employees that took parental leave - Female % 100% 63
Retention rates of employees that took parental leave - Male % 100% 63
Retention rates of employees that took parental leave - Total % 100% 63
Turnover rate % 19 21

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2019 2020 Report Pages
Number of fatalities as a result of work-related injury - Workers # 1 63
Number of recordable work-related injuries # 13 63
Number of workplace fatalities - Employees # employees 1 60
Number of workplace fatalities - Workers # employees 1 60
Rate of workplace fatalities % 0.03% 60

Lost days due to work injury.

Indicator Unit 2018 2019 2020 Report Pages
Number of lost days due to work injury # days 305 493 483 61

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Female employees attended training sessions % 88.6 21
Male employees attended training sessions % 94.5 21
Operational staff received job-specific training % 100 21
Percentage of employees trained by employee category - Middle Management % 82.3% 90.1% 96.9% 61
Percentage of employees trained by employee category - Operational staff % 100% 61
Percentage of employees trained by employee category - Senior Management % 74.3% 78.7% 95.9% 61
Percentage of employees trained by employee category - Staff % 84.4% 86.5% 90.5% 61
Percentage of employees trained by gender - Female % 75.9% 81.3% 88.8% 61
Percentage of employees trained by gender - Male % 87.9% 91.4% 94.5% 61

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
Average hours of employee development training provided hours 21.8 21
Average training hours completed by employee category - Middle Management Hour 14.4 18.2 23.9 61
Average training hours completed by employee category - Operational staff Hour 22.2 61
Average training hours completed by employee category - Senior Management Hour 12 12.1 16.9 61
Average training hours completed by employee category - Staff Hour 15.3 16.8 21.8 61
Average training hours completed by gender - Female Hours 13.4 12.9 16.4 61
Average training hours completed by gender - Male Hours 18 20.6 26.7 61

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
New suppliers from Mainland China 545 21
Number of increased Chinese Mainland contractors 36 172 248 61
Number of increased Chinese Mainland suppliers 55 398 297 61
Percentage of products and services purchased locally % 100% 63
Suppliers from China 3901 4299 4627 61
Suppliers from Hong Kong # 52 61
Suppliers from elsewhere 64 67 61

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
New suppliers that were screened using social criteria - Contractors # 248 63
New suppliers that were screened using social criteria - Government Supporting Facilities # 10 63
New suppliers that were screened using social criteria - Suppliers # 297 63
Suppliers screened using social criteria % 100 21

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 Report Pages
Office building customer satisfaction # out of 100 95.7 94.7 93.8 61
Overall customer satisfaction of the properties 91.7 94.1 94.7 61
Residential customer satisfaction # out of 100 90.8 94.8 95.1 61
Shopping mall customer satisfaction 91.1 92.8 95.2 61
Total services related complaints received # 317 352 285 61

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Communicated about organization's anti-corruption policies & procedures % 100% 63

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 Report Pages
Trained on Organization's anti-corruption policies and procedures % 100% 63

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Overall residential customer satisfaction rate % 95 21

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
RMB donated to Wuhan Red Cross for COVID-19 relief million RMB 10 21
RMB donated to local charities million RMB 13 21
Total charitable donations (in cash) 3184071 3773800 13419899 61
Total charitable donations by company RMB 3090000 3750000 13353671 61
Total charitable donations by employees 94071 23800 66228 61
Total hours of employee volunteering contributed Hours 460 360 2192 61
Volunteer hours contributed hours 2100 21

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020
NOₓ Emissions kg 0.15 289.63
SOₓ Emissions kg 1.81 1.42 0.95

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) kgCO2 equivalent 9243145 10482469 15983770
GHG Emissions from Purchased Electricity kgCO2 equivalent 97923674 91483559 90328178
Indirect Energy Emissions (Scope 2) kgCO2 equivalent 97923674 91483559 90328178
Stationary Combustion Emissions kgCO2 equivalent 9243145 10482469 15983770
Total GHG Emissions kgCO2 equivalent 107166819 101966028 106311948
Total GHG Emissions Intensity (By Area) kgCO2 equivalent/m² 64.23 62.6 52.91

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Total Hazardous Waste tonnes 0.16

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste (Construction Waste) tonnes 37776 39125 29711
Non-Hazardous Waste (Domestic Waste) tonnes 68853 80144 63697
Non-Hazardous Waste Disposed tonnes 106629 119270 93407
Non-Hazardous Waste Recycled tonnes 3746
Total Non-Hazardous Waste Intensity (By Area) Tonne/1000m² 16.17 17.18 13.42

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Diesel Fuel Consumption 122 112 536
Energy Consumption Intensity (By Area) MWh/1000m² 72.71 75.65 62.16
Gasoline Consumption 887 733 1849
Natural Gas Consumption 26576 18171 16349
Purchased Electricity MWh 93814 104196 106156
Total Energy Consumption 121340 123212 124889

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Water Consumption 1449626 1330098 1156125

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Employees Aged 30-50 # employees 2069 2251 2206
Number of Employees Aged Above 50 # employees 372 357 365
Number of Employees Aged Below 30 # employees 673 629 570
Number of Employees in Hong Kong # employees 7 8
Number of Employees in Mainland China # employees 3230 3133
Number of Female Employees # employees 1467 1532 1479
Number of Full-time Employees # employees 3141
Number of Male Employees # employees 1647 1705 1662
Number of Temporary Workers # employees 2265
Number of Total Employees # employees 3114 3237 3141
Percentage of Female Employees % 46.3
Percentage of Male Employees % 53.7

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Percentage of Employees still Employed 12 Months after Return to Work % 100
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 100
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 100
Turnover Rate of Employees Aged 30-50 % 21 21 17
Turnover Rate of Employees Aged Above 50 % 25 17 26
Turnover Rate of Employees Aged Below 30 % 35 27 24
Turnover Rate of Employees in Hong Kong % 13
Turnover Rate of Employees in Mainland China % 28 22 19
Turnover Rate of Female Employees % 25 20 17
Turnover Rate of Male Employees % 31 23 21
Turnover Rate of Total Employees % 19

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2018 2019 2020
Number of Fatalities as a Result of Work-related Injuries # 1
Number of Work-related Fatalities # 1 1 1
Work-related Fatalities Rate % 0.03

Lost days due to work injury.

Standard Indicator Unit 2018 2019 2020
Lost Days Due to Work-related Injuries # days 305 493 483

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019 2020
Percentage of Trained Female Employees % 75.9 81.3 88.8
Percentage of Trained General Employees % 84.4 86.5 90.5
Percentage of Trained Male Employees % 87.9 91.4 94.5
Percentage of Trained Middle Management % 82.3 90.1 96.9
Percentage of Trained Operational Employees % 100
Percentage of Trained Senior Management % 74.3 78.7 95.9

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Female) Hours 13.4 12.9 16.4
Average Training Hours (General Staff) Hour 15.3 16.8 21.8
Average Training Hours (Male) Hours 18 20.6 26.7
Average Training Hours (Middle Management) Hour 14.4 18.2 23.9
Average Training Hours (Operational Employees) Hour 22.2
Average Training Hours (Senior Management) Hour 12 12.1 16.9
Average Training Hours per Employee hours 21.8

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Suppliers in Hong Kong # 52
Number of Suppliers in Mainland China 3901 4299 4627
Number of Suppliers in Overseas 64 67
Proportion of Spending on Local Suppliers % 100

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2020
Number of Suppliers Participated in Sustainability Risk Assessment # 555

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020
Complaint Growth Rate % 11.04 -19.03
Number of Products and Service Related Complaints # 317 352 285
Total Number of Customer Complaints # 317 352 285

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2020
Percentage of Employees Anti-corruption Policies have been Communicated to % 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2020
Coverage Rate of Ethical Standards and Anti-corruption Training % 100
Coverage of Anti-corruption Training for Employees % 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020
Donations to Disaster Relief Contributions to Public Welfare RMB 10000000
Total Cash Donations RMB 3184071 3773800 13419899
Total Public Welfare Donations RMB 3184071 3773800 13419899
Total Volunteer Service Hours Hours 460 360 2192