Environmental, Social and Governance Report 2020

Year: 2020
Published: 2021-06-11
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 2019 2020 Report Pages
COD emissions tons 2242.47 2150.07 2921 4270.75 71
COD reductions tons 12188.41 14701.83 25888 36644.23 71
NH₃ emissions tons 177.48 144.14 161 229.93 71
Qualified inspection report pursuant to the Hygiene Specification of Central Air Conditioning Ventilation System in Public Buildings obtained (Property Investment and Development and Department Store Operation) Yes 65
Total phosphorus emissions tons 54.03 50.62 63.57 71
Zhongshan Energy - Nitrogen oxides (NOₓ) emissions tons 304.34 449.2 454.03 490.52 71
Zhongshan Energy - Smoke and dust emissions tons 58.76 27.77 29.43 36.25 71
Zhongshan Energy - Sulphur oxides (SO₂) emissions tons 136.02 148.66 129.94 168.29 71

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 Report Pages
GHG emission intensity (The Group) tons/HKS10000 of revenue 2.25 2.35 1.84 1.53 39
GHG emissions – Scope 1 (GDH Highway) tons of CO2e 844.32 734.78 835.76 184.64 39
GHG emissions – Scope 1 (Hong Kong Headquarters) tons of CO2e / 84.21 77.09 10.13 39
GHG emissions – Scope 1 (Hotel Management Company) tons of CO2e 335.17 39
GHG emissions – Scope 1 (Teem Group) tons of CO2e 43314.01 40038.96 34303.05 2173.34 39
GHG emissions – Scope 1 (Water Resources) tons of CO2e 280006.06 496.36 466.24 1813.23 39
GHG emissions – Scope 1 (Zhongshan Energy) 0'000 tons of CO2e 240.12 278.24 269.04 312.24 39
GHG emissions – Scope 2 (GDH Highway) tons of CO2e 776.26 39
GHG emissions – Scope 2 (Hong Kong Headquarters) tons of CO2e / 84.21 77.09 73.44 39
GHG emissions – Scope 2 (Hotel Management Company) tons of CO2e 8269.89 7093.72 7128.37 7870.29 39
GHG emissions – Scope 2 (Teem Group) tons of CO2e 38038.53 39
GHG emissions – Scope 2 (Water Resources) tons of CO2e 304685.78 334527.77 383049.2 39
GHG emissions – Scope 2 (Zhongshan Energy) tons of CO2e 2428.99 383.83 75.59 158.17 39
Group overall GHG emissions intensity tons/HK$10000 revenue 1.53 20

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 Report Pages
GDH Highway - Hazardous waste generated kg 2184.95 763.86 71
Hotel Management Company - Food waste generated kg 81815 77187 71174 67329.96 71
Teem Group - Hazardous waste generated kg 2435.14 2449.09 5316.24 1939.68 71
Zhongshan Energy - Ashes generated kg 256607.26 285208.85 305106.84 302148.34 71
Zhongshan Energy - Gypsum generated tons 62183.03 68380.37 67653.97 66524.78 71
Zhongshan Energy - Residues generated tons 18498.14 19281.96 18560 18805.44 71

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 Report Pages
GDH Highway - Non-hazardous waste generated kg 97769 3463940 71
Hotel Management Company - Total sewage discharged tons 185141 180225 175412.7 110802.5 71
Recycling rate for non-hazardous waste at Teem Plaza 100% 67
Teem Group - Construction waste generated kg 3333500 71
Teem Group - Non-hazardous waste generated kg 110683 277584 617090 106668 71

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 Report Pages
Emissions compliance rate of generating unit 1 % 99.64 37
Emissions compliance rate of generating unit 2 % 99.57 37
Group overall GHG emissions intensity annual decrease % 16.8 20
NH₃ reductions tons 1948.05 2073.24 3110 4247.48 71
Total phosphorus reductions tons 232.97 406 514.95 71

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 Report Pages
Aggregate reduction of COD and NH3 in water (Water Resources Segment, 8 provinces in China) tons 36644 67
GDH Highway - Hazardous waste recycled kg 2120.45 734.2 71
GDH Highway - Non-hazardous waste recycled kg 97769 3438000 71
GDH Highway - Recycling rate of hazardous waste % 97 96 71
GDH Highway - Recycling rate of non-hazardous waste % 100 99 71
Sludge treatment tons 34926.38 34621.25 77358.24 111985.8 71
Teem Group - Construction waste recycled kg 1116940 71
Teem Group - Hazardous waste recycled kg 618.45 900.2 3146 1656.68 71
Teem Group - Non-hazardous waste recycled kg 109260 264255 617090 106333 71
Teem Group - Recycling rate of construction waste % 34 71
Teem Group - Recycling rate of hazardous waste % 25 36 59 85 71
Teem Group - Recycling rate of non-hazardous waste % 98 95 100 99 71
Zhongshan Energy - Recycling rate of ashes % 100 100 100 100 71
Zhongshan Energy - Recycling rate of gypsum % 100 100 100 100 71
Zhongshan Energy - Recycling rate of residues % 100 100 100 100 71

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 Report Pages
Annual coal consumption of Zhongshan Energy for power supply g/kWh 306.71 37
Comprehensive energy consumption intensity, Group Total tons of standard coal/ HK$10000 of revenue 0.52 73
Comprehensive energy consumption, Group Total tons of standard coal 1210835.22 73
Electricity consumption in business operations, Water resources 10 MWh 53122 57804.17 63465.71 72671.07 73
Number of small factories supplied with steam in the industrial park 165 37
Renewable energy consumption, Water resources 10 MWh 155.01 359.22 73
Steam supplied to small factories in the industrial park tons 1690000 37
Target for annual coal consumption of Zhongshan Energy for power supply g/kWh 307.5 37
Total coal consumption, Zhongshan Energy tons of standard coal 902624 1045805.43 1011361.16 1109379.86 73
Total diesel consumption, GDH Highway litres 9381.31 8179.86 12615.72 10684.13 73
Total diesel consumption, Hotel Management Company litres 101240 119863 129706 53092.13 73
Total diesel consumption, Teem Group litres 972 950 1855.87 73
Total diesel consumption, Water resources litres 16853.66 153323.38 73
Total diesel consumption, Zhongshan Energy litres 52430 186453 40862.5 79862.72 73
Total electricity consumption, GDH Highway 10 MWh 108.15 108.34 121.65 147.27 73
Total electricity consumption, Hong Kong headquarters 10 MWh 9.19 10.66 9.64 10.19 73
Total electricity consumption, Hotel Management Company 10 MWh 1251.73 1228.32 1233.15 1256.79 73
Total electricity consumption, Teem Group MWh 68638.31 70880.82 61189.01 65504.01 73
Total gasoline consumption, GDH Highway litres 62623.42 52455.47 50896.62 48051.94 73
Total gasoline consumption, Hotel Management Company litres 51918 55393 51045 34569.39 73
Total gasoline consumption, Teem Group litres 21679.52 30274.49 33031.04 25022.98 73
Total gasoline consumption, Water resources litres 155893.33 521449.49 73
Total gasoline consumption, Zhongshan Energy litres 16266.02 19212.09 17701.84 16647.76 73
Total natural gas consumption, Hotel Management Company 71960 69744 47465 73
Total natural gas consumption, Teem Group 1197511 905741 971570 73
Yue Gang Water Supply annual energy consumption per unit of water withdrawal kWh/kTm 3.69 20
Zhongshan Energy annual coal consumption per unit of power supply g/kWh 306.71 20

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 Report Pages
Domestic water consumption in office, Zhongshan Energy tons 80927 157247 134145 128310 73
GDH Highway - Total sewage discharged tons 712 824 64969 71
Industrial water recycling rate, Zhongshan Energy % 97 98 98 73
Total water consumption, GDH Highway tons 24850 23650 64969 73
Total water consumption, Hotel Management Company tons 194885 200250 194903 118551 73
Total water consumption, Teem Group tons 632464.03 903731.04 928822 779292.68 73
Total water consumption, Zhongshan Energy tons 6579327 8405747 6869629 7701220 73
Water consumption in production, Zhongshan Energy tons 6498400 8248500 6735484 7572910 73

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Yue Gang Water Supply required energy consumption per unit of water withdrawal (National Standard) kWh/kTm 4.53 20
Zhongshan Energy annual coal consumption target per unit of power supply g/kWh 307.5 20

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 Report Pages
ISO 14001 environmental management system certification obtained (Property Investment and Development and Department Store Operation) Yes 65
Number of sewage treatment projects engaged in (Water Resources Segment, 8 provinces in China) projects 33 67
Teem Tower commercial building rating rank 9 20
Teem Tower commercial building rating title Premium Grade-A 20
Teem Tower ranking among commercial office buildings in Guangzhou 9 37

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 Report Pages
Aggregate leasable area of Teemall Department Store 136000 125800 10
Department store operation revenue contribution % 2.24 10
Total number of employees 7856 93
Total number of employees by age group: 30 or below 2009 93
Total number of employees by age group: 31-40 2499 93
Total number of employees by age group: 41-50 2379 93
Total number of employees by age group: 50 or above 969 93
Total number of employees by employee category: Intermediate 795 93
Total number of employees by employee category: Junior 6843 93
Total number of employees by employee category: Senior 210 93
Total number of employees by employee category: Temporary and short-term contract 8 93
Total number of employees by employment type: Formal contract 7688 93
Total number of employees by employment type: Outsourced contract 160 93
Total number of employees by employment type: Temporary and short-term contract 8 93
Total number of employees by gender: Female 2882 93
Total number of employees by gender: Male 4974 93
Total number of employees by region: Headquarters and Hong Kong 196 93
Total number of employees by region: Mainland China 7660 93

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 Report Pages
Total number of resigned employees 475 93
Total number of resigned employees by age group: 30 or below 274 93
Total number of resigned employees by age group: 31-40 79 93
Total number of resigned employees by age group: 41-50 55 93
Total number of resigned employees by age group: 50 or above 67 93
Total number of resigned employees by employee category: Intermediate 32 93
Total number of resigned employees by employee category: Junior 438 93
Total number of resigned employees by employee category: Senior 5 93
Total number of resigned employees by employment type: Formal contract 475 93
Total number of resigned employees by gender: Female 229 93
Total number of resigned employees by gender: Male 246 93
Total number of resigned employees by region: Headquarters and Hong Kong 56 93
Total number of resigned employees by region: Mainland China 419 93

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 Report Pages
Decrease in work-related injuries and loss of working days compared to 2019 51.8% 75
Number of work-related injuries 15 75

Lost days due to work injury.

Indicator Unit 2020 Report Pages
Loss of working days due to work-related injuries days 106 75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 Report Pages
Number of training programmes carried out at company level (Zhongshan Energy) 55 96
Percentage of trained employees by category - Intermediate 99.25% 94
Percentage of trained employees by category - Junior 97.50% 94
Percentage of trained employees by category - Senior 100% 94
Percentage of trained employees by category - Temporary, short-term contract and outsourced 100% 94
Percentage of trained employees by gender - Female 99.83% 94
Percentage of trained employees by gender - Male 98.79% 94
Total participants in company-level training programmes (Zhongshan Energy) participants 1025 96
Training completion rate under the plan at company level (Zhongshan Energy) close to 90% 96

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 Report Pages
Average training hours by employee category - Intermediate Hour 24.76 94
Average training hours by employee category - Junior Hour 28.57 94
Average training hours by employee category - Senior Hour 27.92 94
Average training hours by employee category - Temporary, short-term contract and outsourced Hour 29.11 94
Average training hours by gender - Female Hour 35.04 94
Average training hours by gender - Male Hour 25.1 94
Average training hours per employee Hour 28.75 94
Total training hours Hour 225838.05 94

Number of suppliers by geographical region.

Indicator Unit 2020 Report Pages
Number of suppliers Overseas 4 113
Number of suppliers in Central China 29 113
Number of suppliers in East China 261 113
Number of suppliers in Hong Kong, Macau and Taiwan 31 113
Number of suppliers in North China 249 113
Number of suppliers in Northeast China 8 113
Number of suppliers in Northwest China 3 113
Number of suppliers in South China 2061 113
Number of suppliers in Southwest China 19 113
Property investment and development segment revenue contribution % 30.54 10

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2020 Report Pages
Average occupancy rate of five star-rated hotels % 39.8 10

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 Report Pages
Average occupancy rate of Teem Tower % 95 37
Average occupancy rate of other four star-rated hotels % 71.7 34.2 10
Hotel operation revenue contribution % 1.33 10
Number of hotels managed by hotel management team 35 37 10
Tenant environmental satisfaction rate (Property Investment and Development and Department Store Operation) % 93.88 95.36 65
Tenant satisfaction rate on greening (Property Investment and Development and Department Store Operation) % 97.7 100 65

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Increase in tenant environmental satisfaction rate (Property Investment and Development and Department Store Operation) % 1.48 65
Increase in tenant satisfaction rate on greening (Property Investment and Development and Department Store Operation) % 2.3 65

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 Report Pages
Total donations million RMB 20.53 113
Total volunteer activity hours hours 93555 113

The types of emissions and respective emissions data.

Standard Indicator Unit 2017 2018 2019 2020
Airborne Particulate Matter (PM) Emissions tons 58.76 27.77 29.43 36.25
NOₓ Emissions tons 304.34 449.2 454.03 490.52
SOₓ Emissions tons 136.02 148.66 129.94 168.29

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020
Direct GHG Emissions (Scope 1) tons of CO2e 324404.45 40852.31 35381.94 2816.52
Indirect Energy Emissions (Scope 2) tons of CO2e 10998.88 312247.54 341808.82 429966.89
Total GHG Emissions Intensity (By Revenue) tons/HKS10000 of revenue 2.25 2.35 1.84 1.53

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020
Total Hazardous Waste kg 2435.14 2449.09 7501.19 2703.54

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020
Non-Hazardous Waste (Construction Waste) kg 3333500
Non-Hazardous Waste Disposed kg 110683 277584 714859 6904108
Recycling Rate of Non-Hazardous Waste % 100

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018 2019 2020
Ammonia Nitrogen Emissions Reduction Compared to Last Year tons 1948.05 2073.24 3110 4247.48
Percentage of Reduction in GHG Intensity Compared to Last Year % 16.8

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
COD Reduction Compared to Last Year tons 4247

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020
Comprehensive Energy Consumption Intensity (By Revenue) tons of standard coal/ HK$10000 of revenue 0.52
Diesel Fuel Consumption litres 247051.31 315467.86 200988.88 299818.23
Fossil Fuel Consumption tons of standard coal 902624 1045805.43 1011361.16 1109379.86
Gasoline Consumption litres 152430.96 157335.05 310568.83 625741.56
Natural Gas Consumption None 1269471 975485 1019035
Purchased Electricity MWh 531220 578041.7 634657.1 726710.7
Renewable Energy Consumption MWh 1550.1 3592.2

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2020
Recycled Water Percentage % 97 98 98
Total Wastewater Discharge tons 712 824 64969
Total Water Withdrawal tons 7487603.03 9691825.04 8151149 8792342.68
Water Consumption in Office tons 80927 157247 134145 128310
Water Consumption in Production and Operation tons 6498400 8248500 6735484 7572910

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Electricity Usage Reduction Compared to Last Year kWh

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020
Number of Contractors 160
Number of Employees Aged 30-50 4878
Number of Employees Aged Above 50 969
Number of Employees Aged Below 30 2009
Number of Employees in Hong Kong and Mainland China 7856
Number of Employees in Mainland China 7660
Number of Female Employees 2882
Number of Male Employees 4974
Number of Temporary Workers 8
Number of Total Employees 7856
Percentage of Contractors % 2.04
Percentage of Employees Aged 30-50 % 62.12
Percentage of Employees Aged Above 50 % 12.34
Percentage of Employees Aged Below 30 % 25.59
Percentage of Employees in Mainland China % 97.51
Percentage of Female Employees % 36.68
Percentage of Male Employees % 63.37
Percentage of Temporary Workers % 0.1

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Employees Aged 30-50 employees 134
Turnover Rate of Employees Aged Above 50 employees 67
Turnover Rate of Employees Aged Below 30 employees 274
Turnover Rate of Employees in Hong Kong employees 56
Turnover Rate of Employees in Hong Kong and Mainland China employees 475
Turnover Rate of Employees in Mainland China employees 419
Turnover Rate of Female Employees employees 229
Turnover Rate of Male Employees employees 246

Lost days due to work injury.

Standard Indicator Unit 2020
Lost Days Due to Work-related Injuries days 106

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Trained Contract Employees % 100
Percentage of Trained Female Employees % 99.83
Percentage of Trained General Employees % 97.5
Percentage of Trained Male Employees % 98.79
Percentage of Trained Middle Management % 99.25
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020
Average Training Hours (Contract Employees) Hour 29.11
Average Training Hours (Female) Hour 35.04
Average Training Hours (General Employees) Hour 28.57
Average Training Hours (Male) Hour 25.1
Average Training Hours (Middle Management) Hour 24.76
Average Training Hours (Senior Management) Hour 27.92
Average Training Hours per Employee Hour 28.75
Total Training Hours Hour 225838.05

Number of suppliers by geographical region.

Standard Indicator Unit 2020
Number of Suppliers in Central China 29
Number of Suppliers in East China 261
Number of Suppliers in Hong Kong 31
Number of Suppliers in Mainland China 2630
Number of Suppliers in North China 249
Number of Suppliers in Northeast China 8
Number of Suppliers in Northwest China 3
Number of Suppliers in Overseas 4
Number of Suppliers in South China 2061
Number of Suppliers in Southwest China 19
Number of Total Suppliers 2665

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Total Public Welfare Donations million RMB 20.53
Total Volunteer Service Hours hours 93555