2020 Environmental, Social and Governance Report

Year: 2020
Published: 2021-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 2021 2022-2024 2025 Report Pages
Ammonia nitrogen tonne 27.8 19.2 13 125
Ammonia nitrogen (API segment) tonne 12.27 78
Ammonia nitrogen (Drug preparation segment) tonne 0.77 78
Ammonia nitrogen (Total) tonne 13.04 78
Amount of chemical oxygen demand emission per RMB10000 of output value 2.2% lower than 2020 2.2% lower than previous year 10% lower than 2020 65
Chemical Oxygen Demand (COD) tonne 366.2 343.2 338.5 125
Chemical Oxygen Demand (CODcr) (API segment) tonne 307.22 78
Chemical Oxygen Demand (CODcr) (Drug preparation segment) tonne 31.29 78
Chemical Oxygen Demand (CODcr) (Total) tonne 338.51 78
NO₂ tonne 133.6 141.1 86.2 125
SO₂ tonne 91.2 76.3 47.8 125

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022-2024 2025 Report Pages
Amount of sulfur dioxide emission per RMB10000 of output value 2.2% lower than 2020 2.2% lower than previous year 10% lower than 2020 65
Decrease in total greenhouse gas emissions compared with 2019 % approximately 3 14
Greenhouse gas emissions (Scope 1) tonne of CO₂ equivalent 162712.4 183982 30427.8 125
Greenhouse gas emissions (Scope 1, API segment) tonne of CO2 equivalent 23933.9 68
Greenhouse gas emissions (Scope 1, Drug preparation segment) tonne of CO2 equivalent 6493.89 68
Greenhouse gas emissions (Scope 1, Total) tonne of CO2 equivalent 30427.79 68
Greenhouse gas emissions (Scope 2) tonne of CO₂ equivalent 422894.3 407325.5 543952.5 125
Greenhouse gas emissions (Scope 2, API segment) tonne of CO2 equivalent 457028.95 68
Greenhouse gas emissions (Scope 2, Drug preparation segment) tonne of CO2 equivalent 86923.51 68
Greenhouse gas emissions (Scope 2, Total) tonne of CO2 equivalent 543952.46 68
Intensity of greenhouse gas emissions tonne of CO₂ equivalent/RMB10000 0.7 0.6 0.5 125
Intensity of greenhouse gas emissions (API segment) tonne of CO2 equivalent/RMB10000 of output value 1.52 68
Intensity of greenhouse gas emissions (Drug preparation segment) tonne of CO2 equivalent/RMB10000 of output value 0.11 68
Intensity of greenhouse gas emissions (Total) tonne of CO2 equivalent/RMB10000 of output value 0.5 68
Total greenhouse gas emissions tonne of CO₂ equivalent 585606.7 591307.5 574380.3 125
Total greenhouse gas emissions (API segment) tonne of CO2 equivalent 480962.85 68
Total greenhouse gas emissions (Drug preparation segment) tonne of CO2 equivalent 93417.4 68
Total greenhouse gas emissions (Total) tonne of CO2 equivalent 574380.25 68
Total greenhouse gas emissions (scope 1 and 2) tonne of CO2 equivalent 574380.25 14

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022-2024 2025 Report Pages
Amount of disposal of hazardous waste per RMB10000 of output value 0.5% lower than 2020 0.5% lower than previous year 2% lower than 2020 65
Amount of treatment of hazardous waste per RMB10000 of operating income (target) decreases by 3% over 2019 78
Amount of treatment of hazardous waste per RMB10000 of operating income (year-on-year change) increased by 2.78% over 2019 78
Intensity of hazardous waste produced kg/RMB10000 2 2.8 2.6 125
Intensity of hazardous waste produced - API segment kg/RMB10000 of output value 8.95 79
Intensity of hazardous waste produced - Drug preparation segment kg/RMB10000 of output value 0.17 79
Intensity of hazardous waste produced - Total kg/RMB10000 of output value 2.57 79
Medical waste (HW02) and waste medicine (HW03) tonne 1782.5 1564.5 1826.9 125
Medical waste (HW02) and waste medicine (HW03) - API segment tonne 1743.97 79
Medical waste (HW02) and waste medicine (HW03) - Drug preparation segment tonne 82.91 79
Medical waste (HW02) and waste medicine (HW03) - Total tonne 1826.87 79
Other hazardous waste tonne 489.3 1018.5 1153.5 125
Other hazardous waste - API segment tonne 1095.03 79
Other hazardous waste - Drug preparation segment tonne 58.49 79
Other hazardous waste - Total tonne 1153.52 79
Total general industrial waste - API segment tonne 42085.66 79
Total general industrial waste - Drug preparation segment tonne 13904.54 79
Total general industrial waste - Total tonne 55990.2 79
Total general industrial waste produced tonne 97771.9 99881.5 55990.2 126
Total hazardous waste tonne 2271.8 2583 2980.4 125
Total hazardous waste - API segment tonne 2839 79
Total hazardous waste - Drug preparation segment tonne 141.4 79
Total hazardous waste - Total tonne 2980.4 79

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Intensity of general industrial waste produced kg/RMB10000 110.3 106.4 48.3 126
Intensity of general industrial waste produced - API segment kg/RMB10000 of output value 132.64 79
Intensity of general industrial waste produced - Drug preparation segment kg/RMB10000 of output value 16.53 79
Intensity of general industrial waste produced - Total kg/RMB10000 of output value 48.32 79

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022-2024 2025 Report Pages
Alcohol based liquid fuel consumption (Drug preparation segment) tonne 20.2 68
Alcohol based liquid fuel consumption (Total) tonne 20.2 68
Coal consumption (API segment) tonne 4336.5 68
Coal consumption (Total) tonne 4336.5 68
Diesel consumption (API segment) liter 259532.63 68
Diesel consumption (Drug preparation segment) liter 96660 68
Diesel consumption (Total) liter 356192.63 68
Direct energy consumption - Alcohol based liquid fuel tonne 17.2 18.5 20.2 126
Direct energy consumption - Biomass fuel tonne 7625.7 6466 126
Direct energy consumption - Coal tonne 63140 72714.2 4336.5 126
Direct energy consumption - Diesel litre 506185.9 362836.3 356192.6 126
Direct energy consumption - Gasoline litre 286800.3 365628.3 278223.1 126
Direct energy consumption - Natural gas 10000 cubic meters 973.9 1111.5 917.9 126
Electricity consumption per RMB10000 of output value 3% lower than 2020 3% lower than previous year 14% lower than 2020 65
Electricity consumption reduction, Fuzhou Fuxing, Renovation of blower system for water treatment reduction 30% 67
Electricity consumption reduction, Livzon Hecheng, Central air-conditioning cloud monitoring system reduction 5% 67
Electricity consumption reduction, Livzon Hecheng, Replacement of compressor of refrigeration unit reduction 3% 67
Electricity purchased (API segment) kWh 322337597 68
Electricity purchased (Drug preparation segment) kWh 78112505.9 68
Electricity purchased (Total) kWh 400450102.9 68
Gasoline consumption (API segment) liter 141737.56 68
Gasoline consumption (Drug preparation segment) liter 136485.57 68
Gasoline consumption (Total) liter 278223.13 68
Indirect energy consumption - Electricity purchased kWh 407384975 374098694.8 400450102.9 126
Indirect energy consumption - Steam purchased tonne 237117.8 284016.2 666196.9 126
Intensity of electricity consumption kWh/RMB10000 459.8 398.6 345.6 126
Intensity of electricity consumption (API segment) kWh/RMB10000 of output value 1015.92 68
Intensity of electricity consumption (Drug preparation segment) kWh/RMB10000 of output value 92.84 68
Intensity of electricity consumption (Total) kWh/RMB10000 of output value 345.62 68
Natural gas consumption (API segment) 10000 cubic meters 645.23 68
Natural gas consumption (Drug preparation segment) 10000 cubic meters 272.64 68
Natural gas consumption (Total) 10000 cubic meters 917.87 68
Photovoltaic power generation, Pharmaceutical Factory, Solar photovoltaic power generation project kWh 230000 67
Steam purchased (API segment) tonne 594067.3 68
Steam purchased (Drug preparation segment) tonne 72129.55 68
Steam purchased (Total) tonne 666196.85 68

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022-2024 2025 Report Pages
Industrial wastewater tonne 4329594 4368313.4 4285515 125
Industrial wastewater (API segment) tonne 3631648.38 78
Industrial wastewater (Drug preparation segment) tonne 653866.59 78
Industrial wastewater (Total) tonne 4285514.97 78
Intensity of water consumption tonne/RMB10000 7.2 6.8 5.4 126
Intensity of water consumption (API segment) tonne/RMB10000 of output value 15.78 71
Intensity of water consumption (Drug preparation segment) tonne/RMB10000 of output value 1.49 71
Intensity of water consumption (Total) tonne/RMB10000 of output value 5.41 71
Total water consumption tonne 6416763.6 6385615.3 6264353.1 126
Total water consumption (API segment) tonne 5007301.5 71
Total water consumption (Drug preparation segment) tonne 1257051.6 71
Total water consumption (Total) tonne 6264353.1 71
Water consumption per RMB10000 of output value 3% lower than 2020 3% lower than previous year 14% lower than 2020 65

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Electricity saved per month, Fuzhou Fuxing, Renovation of blower system for water treatment kWh/month 50000 67
Natural gas consumption reduction, Livzon Hecheng, Replacement of energy saver for 5T boiler reduction 3% 67

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
Intensity of outer paper packaging materials used kg/RMB10000 3.8 3.3 3.1 127
Intensity of outer paper packaging materials used (API segment) kg/RMB10000 of output value 1.98 72
Intensity of outer paper packaging materials used (Drug preparation segment) kg/RMB10000 of output value 3.57 72
Intensity of outer paper packaging materials used (Total) kg/RMB10000 of output value 3.13 72
Outer paper packaging materials (API segment) tonne 627.09 72
Outer paper packaging materials (Drug preparation segment) tonne 3000.98 72
Outer paper packaging materials (Total) tonne 3628.08 72
Outer paper packaging materials used tonne 3331.3 3095.7 3628.1 127

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 Report Pages
Capitalized R&D investment as percentage of total R&D investment % 8.14 10.66 14
EHS investment million RMB 102.59 110.24 14
EHS investment in environmental protection million RMB 89.88 14
EHS investment in environmental protection facilities maintenance million RMB 63.6 14
EHS investment in renovation of environmental protection facilities million RMB 30.28 14

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 2020 Report Pages
Employees with Below post-secondary education persons 3267 83
Employees with Doctor degree persons 67 83
Employees with Post-secondary education persons 2271 83
Employees with Postgraduate degree persons 430 83
Employees with Undergraduate degree persons 2332 83
Female employees persons 3975 83
Male employees persons 4392 83
Number of R&D employees 586 721 729 911 14, 54
Number of administrative staff employees 445 82
Number of employees aged 30 and below person 3344 3780 3303 127
Number of employees aged 31-49 person 3906 4838 4651 127
Number of employees aged 50 and above person 421 401 413 127
Number of employees at director level person 201 127
Number of employees at general manager level and above person 73 127
Number of employees at manager level person 900 127
Number of employees in Hong Kong, Macau and Taiwan person 2 1 4 127
Number of employees in Mainland China person 7654 9012 8353 127
Number of employees overseas person 15 6 10 127
Number of female employees person 3494 4223 3975 127
Number of financial staff employees 171 82
Number of male employees person 4177 4796 4392 127
Number of other employees person 7193 127
Number of production staff employees 4729 82
Number of sales staff employees 1809 82
Number of technical staff employees 1213 82
Percentage of R&D employees 8.42% 9.40% 8.08% 10.89% 54
Percentage of R&D investment to total operating income 6.75% 7.76% 8.82% 9.41% 54
Percentage of female employees % 44.0% 45.5% 46.8% 47.5% 85
Total number of employees employees, person, persons 6963 7671 9019 8367 82, 83, 127
Total number of female employees persons 3061 3494 4223 3975 85

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 2020 Report Pages
Average monthly turnover rate % 1.23 82
Employee turnover rate % 19.00% 19.25% 16.81 14.8 82, 83
Employee turnover rate - Age 30 and below percentage 19.22 128
Employee turnover rate - Age 31-49 percentage 12.6 128
Employee turnover rate - Age 50 and above percentage 4.12 128
Employee turnover rate - Female percentage 15.02 128
Employee turnover rate - Hong Kong, Macau and Taiwan percentage 25 128
Employee turnover rate - Mainland China percentage 14.79 128
Employee turnover rate - Male percentage 14.59 128
Employee turnover rate - Overseas percentage 20 128
Overall employee turnover rate percentage 19.25 16.81 14.8 128

Lost days due to work injury.

Indicator Unit 2019 2020 Report Pages
Lost days due to work injury day 547 155 128

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
EHS investment in safe production million RMB 16.36 14

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 2020 Report Pages
Annual training completion rate (online training) % 98 90
Livzon Business School Management Trainee Program - learning completion rate % 96 90
Number of trainees (online training) 2000 90
Percentage of employees trained percentage 99.56 128
Percentage of female employees trained percentage 47.88 128
Percentage of male employees trained percentage 52.12 128
Percentage of other employees trained percentage 90.67 128
Percentage of trained employees at director level percentage 1.94 128
Percentage of trained employees at general manager level and above percentage 0.35 128
Percentage of trained employees at manager level percentage 7.03 128
R&D employees as percentage of total employees % 8.08 10.89 14
R&D investment RMB million 575.5 687.24 827.73 989.59 54
R&D investment as percentage of operating income % 8.82 9.41 14
Total R&D expenditure million RMB 827.73 989.59 14

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
Average training hours per employee hour 33.5 65 42.3 129
Average training hours per employee at director level hour 23.9 129
Average training hours per employee at general manager level and above hour 7.7 129
Average training hours per employee at manager level hour 23.4 129
Average training hours per female employee hour 34.6 59.4 42.2 129
Average training hours per male employee hour 32.6 70 42.4 129
Average training hours per other employee hour 45.5 129

Number of suppliers by geographical region.

Indicator Unit 2014-2019 2017 2018 2019 2020 Report Pages
Accumulated cash dividends of the Company (2014 to 2019) million RMB 3485.6 23
Number of countries and regions where Livzon's Diagnostic Kit for IgM/IgG Antibody to Coronavirus (2019-nCoV) was sold 38 58
Number of countries where Livzon's Diagnostic Kit for IgM/IgG Antibody to Coronavirus (2019-nCoV) was permitted for market launch 15 58
Number of qualification certificates for in vitro diagnostic reagents (ISO system certification) certificate 1 31
Number of qualification certificates for preparations (Limin Factory, Pharmaceutical Factory) certificates 2 31
Number of qualification certificates obtained by Livzon Diagnostics 1 58
Number of suppliers Overseas percentage 1 1 1 129
Number of suppliers in Central China percentage 7 8 7 129
Number of suppliers in Eastern China percentage 43 41 38 129
Number of suppliers in Northeastern China percentage 2 1 1 129
Number of suppliers in Northern China percentage 10 9 9 129
Number of suppliers in Northwestern China percentage 6 7 5 129
Number of suppliers in Southern China percentage 28 31 36 129
Number of suppliers in Southwestern China percentage 3 2 2 129
Number of system qualification certificates for APIs (Xinbeijiang Pharmaceutical, Fuzhou Fuxing) certificates 2 31
Overseas principal businesses income million RMB 1725.15 14
Overseas principal businesses income as percentage of principal businesses income % 16.49 14
Percentage of income from overseas principal businesses to total income from principal businesses 12.17% 12.38% 13.24% 16.49% 108

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Number of pharmaceutical vendors audited for drug quality by quality management head office pharmaceutical vendors 3 51

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Number of preparation enterprises passed GMP certification enterprises 4 31
Number of preparation varieties passed international certification variety 1 31

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 2020 Report Pages
Income from overseas principal businesses RMB million 1032.77 1092.39 1233.65 1725.15 108
Number of product and service related complaints received - Consultation on medicines time Not disclosed 8 8 130
Number of product and service related complaints received - Product related complaints time Not disclosed 121 137 130
Number of varieties of APIs enterprises passed GMP certification varieties 31 31
Number of varieties of APIs enterprises passed veterinary drug GMP certification varieties 5 31

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 Report Pages
Number of API products registered overseas products 28 108
Number of API registration projects completed overseas projects 84 108
Number of countries/regions with API product registrations countries/regions 49 108
Number of internationally recognized certificates for APIs within validity period certificates 48 31
Number of internationally recognized certificates for in vitro diagnostic reagents certificate 1 31
Number of internationally recognized certificates for preparations certificates 2 31

Description of quality assurance process and recall procedures.

Indicator Unit 2020 Report Pages
Number of API varieties obtained CEP certificates varieties 12 31, 108
Number of API varieties obtained qualification certificates varieties 2 108
Number of API varieties passed FDA on-site inspection varieties 4 31
Number of API varieties passed FDA on-site inspections varieties 4 108
Number of API varieties passed international certification on-site inspection varieties 16 31
Number of Livzon Diagnostics products with CE certification from European Union 16 58
Number of certificates for international certification obtained certificates 48 108
Number of diagnostic reagent enterprises passed GMP certificate enterprise 1 31
Number of drug insert sheet varieties printed with information of drug marketing authorization holder varieties 11 51
Number of drug insert sheet varieties with amendments to [Adverse Reactions], [Contraindications] and [Precautions] varieties 16 51
Number of drug insert sheets reviewed and screened by Limin Factory drug insert sheets 150 51
Number of in vitro diagnostic reagent varieties passed TUV on-site inspection varieties 8 31
Number of in vitro diagnostic reagent varieties passed international certification varieties 8 31
Number of on-site inspections of international certification passed inspections 16 108
Number of production lines of diagnostic reagent enterprise passed GMP certificate production lines 2 31
Number of production lines of preparation enterprises passed GMP certification production lines 30 31
Number of technology platforms passed TUV on-site inspections 8 58

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Number of poverty alleviation agreements 12 14

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
Charitable donation million RMB 10.81 14
Charitable donation - funds million RMB 7.15 14
Charitable donation - materials million RMB 3.66 14
Number of registered people in need 5000 14
Resources contributed to the focus areas - Funds donation RMB10000 335.5 154.2 714.6 130
Resources contributed to the focus areas - Materials donation value RMB10000 57.1 220.4 366.4 130

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020
NOₓ Emissions tonne 133.6 141.1 86.2
SOₓ Emissions tonne 91.2 76.3 47.8

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) tonne of CO₂ equivalent 162712.4 183982 30427.8
Indirect Energy Emissions (Scope 2) tonne of CO₂ equivalent 422894.3 407325.5 543952.5
Total GHG Emissions tonne of CO₂ equivalent 585606.7 591307.5 574380.3
Total GHG Emissions Intensity (By Revenue) tonne of CO₂ equivalent/RMB10000 0.7 0.6 0.5

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Hazardous Waste tonne 2271.8 2583 2980.4
Total Hazardous Waste Intensity (By Revenue) kg/RMB10000 2 2.8 2.6

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Non-Hazardous Waste Intensity (By Revenue) kg/RMB10000 110.3 106.4 48.3

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Biomass Energy tonne 7625.7 6466
Diesel Fuel Consumption litre 506185.9 362836.3 356192.6
Gasoline Consumption litre 286800.3 365628.3 278223.1
Natural Gas Consumption 10000 cubic meters 973.9 1111.5 917.9
Purchased Electricity kWh 407384975 374098694.8 400450102.9
Purchased Steam tonne 237117.8 284016.2 666196.9
Solar Energy kWh 230000
Total Electricity Consumption Intensity (By Revenue) kWh/RMB10000 459.8 398.6 345.6

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Discharge of Industrial Wastewater tonne 4329594 4368313.4 4285515
Water Consumption tonne 6416763.6 6385615.3 6264353.1
Water Consumption Intensity (By Revenue) tonne/RMB10000 7.2 6.8 5.4

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Electricity Usage Reduction Compared to Last Year kWh/year 600000
Energy Consumption Reduction Percentage Compared to Last Year % 3

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020
Packaging Material Consumption (Paper) tonne 3331.3 3095.7 3628.08
Packaging Material Intensity (By Revenue) kg/RMB10000 3.8 3.3 3.13

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2020
Total Investment in Ecological Restoration million RMB 89.88

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019 2020
Number of Employees Aged 30-50 person 3906 4838 4651
Number of Employees Aged Above 50 person 421 401 413
Number of Employees Aged Below 30 person 3344 3780 3303
Number of Employees in Hong Kong person 2 1 4
Number of Employees in Mainland China person 7654 9012 8353
Number of Employees in Overseas person 15 6 10
Number of Female Employees persons 3061 3494 4223 3975
Number of Male Employees persons 4177 4796 4392
Number of Total Employees persons 6963 7671 9019 8367
Percentage of Female Employees % 44 45.5 46.8 47.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019 2020
Turnover Rate of Employees Aged 30-50 % 12.6
Turnover Rate of Employees Aged Above 50 % 4.12
Turnover Rate of Employees Aged Below 30 % 19.22
Turnover Rate of Employees in Hong Kong % 25
Turnover Rate of Employees in Mainland China % 14.79
Turnover Rate of Employees in Overseas % 20
Turnover Rate of Female Employees % 15.02
Turnover Rate of Male Employees % 14.59
Turnover Rate of Total Employees % 19 19.25 16.81 14.8

Lost days due to work injury.

Standard Indicator Unit 2019 2020
Lost Days Due to Work-related Injuries day 547 155

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020
Investment in Work Safety million RMB 16.36

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Employees Trained % 99.56
Percentage of Trained Female Employees % 47.88
Percentage of Trained Male Employees % 52.12

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Director and Above) hour 7.7
Average Training Hours (Female) hour 34.6 59.4 42.2
Average Training Hours (General Staff) hour 45.5
Average Training Hours (Male) hour 32.6 70 42.4
Average Training Hours (Middle Management) hour 23.4
Average Training Hours (Senior Management) hour 23.9
Average Training Hours per Employee hour 33.5 65 42.3

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Suppliers in Central China count 7 8 7
Number of Suppliers in East China count 43 41 38
Number of Suppliers in North China count 10 9 9
Number of Suppliers in Northeast China count 2 1 1
Number of Suppliers in Northwest China count 6 7 5
Number of Suppliers in Overseas count 1 1 1
Number of Suppliers in South China count 28 31 36
Number of Suppliers in Southwest China count 3 2 2
Number of Total Suppliers count 100 100 99

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020
Number of Products and Service Related Complaints time 129 145

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020
Total Cash Donations RMB 3355000 1542000 7150000
Total In-kind Donations RMB 571000 2204000 3660000
Total Public Welfare Donations RMB 3926000 3746000 10810000
Total Social Investment RMB 3926000 3746000 10810000