2020 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (NOx) | kg | 1744.85 | 48 |
| Particular matter (PM10) | kg | 58.41 | 48 |
| Sulphur oxides (SOx) | kg | 71.11 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct carbon emissions (scope 1) | Tonne CO2e | 4897.72 | 48 |
| Energy indirect emissions (scope 2) | Tonne CO2e | 32614.47 | 48 |
| Other indirect emissions (scope 3) | Tonne CO2e | 3864.84 | 48 |
| Total greenhouse gas emissions | Tonne CO2e | 41377.03 | 48 |
| Total greenhouse gas emissions per employee | Tonne CO2e/employee | 0.63 | 48 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste produced - Discarded lamps per employee | Number/employee | 0.12 | 48 |
| Hazardous waste produced - Total discarded lamps | Number | 7964 | 48 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Projects with total investment scale to boost clean and low-carbon transformation of energy | projects | 5 | 39 |
| Projects with total investment scale to boost clean and low-carbon transformation of energy - investment | billion RMB | 1.4 | 39 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Contractual business of environmental pollution liability insurance for a South Korean company - net premium | RMB under share | 730000 | 39 |
| Environmental pollution liability insurance risk guarantee | million RMB | 687 | 39 |
| Environmental pollution liability insurance risk guarantee - claims paid | RMB claims | 230000 | 39 |
| Environmental pollution liability insurance risk guarantee - manufacturing, resource recycling and environmental technology enterprises in Guangdong | enterprises | 16 | 39 |
| Environmental pollution liability insurance risk guarantee - number of enterprises | enterprises | 482 | 39 |
| Environmental pollution liability insurance risk guarantee for forests | million RMB | 101.2 | 39 |
| Environmental pollution liability insurance risk guarantee for forests - payouts | RMB million | 52 | 39 |
| Environmental protection projects invested by the fund | projects | 44 | 39 |
| Environmental protection projects invested by the fund - cities and regions in Guangdong Province | cities and regions | 12 | 39 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| TPG ranking in Fortune Global 500 | nd | 392 | 9 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Fatalities of the last 3 years | Person | 2 | 50 |
| Fatalities rate of the last 3 years | % | 0.003 | 50 |
| Injuries | 48 | 50 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Days | 1610.5 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee training courses conducted | training projects | 8653 | 34 |
| Employee training participation | person-times | 226212 | 34 |
| Internal lecturers in Group's learning platform | lecturers | 809 | 34 |
| Percentage of employees trained | % | 47.8 | 50 |
| Percentage of employees trained (Female) | % | 48.1 | 50 |
| Percentage of employees trained (General staff) | % | 96.5 | 50 |
| Percentage of employees trained (Male) | % | 51.9 | 50 |
| Percentage of employees trained (Middle management) | % | 2.9 | 50 |
| Percentage of employees trained (Senior management) | % | 0.6 | 50 |
| TPP thematic exploration activity participation | employees | 280 | 34 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average employee training hours | Hours | 34 | 50 |
| Average employee training hours (Female) | Hours | 31 | 50 |
| Average employee training hours (General staff) | Hours | 33 | 50 |
| Average employee training hours (Male) | Hours | 37 | 50 |
| Average employee training hours (Middle management) | Hours | 65 | 50 |
| Average employee training hours (Senior management) | Hours | 134 | 50 |
| Employee training investment | million RMB | 46.24 | 34 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total suppliers | Number | 18253 | 50 |
| Total suppliers (Hong Kong and Macau) | Number | 258 | 50 |
| Total suppliers (Mainland China) | Number | 17952 | 50 |
| Total suppliers (Overseas) | Number | 43 | 50 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Green credit projects of clean energy and clean transportation | projects | 18 | 39 |
| Green credit projects of clean energy and clean transportation - investment | billion RMB | 3.872 | 39 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct settlement of medical treatment in more than 1 million medical institutions around the world | institutions | 1000000 | 8 |
| Number of cross-border vehicle insurance services provided in the Guangdong-Hong Kong-Macau Greater Bay Area | services | 5998 | 16 |
| Total complaints (Number of product and service related complaints received) | Number | 77175 | 50 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of patents applied for in the year | patents | 27 | 25 |
| Number of patents granted in the year | patents | 12 | 25 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of total number of vehicles passing through the Hong Kong-Zhuhai-Macau Bridge insured | more than 50% | 16 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| TP Singapore anti-corruption and compliance training attendance rate | percent | 100% | 30 |
| TP Singapore anti-corruption and compliance training participants | participants | 49 | 30 |
| TP Singapore anti-corruption and compliance training sessions | hours | 3 | 30 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Children's online painting exhibition participation (TPL labor union) | children's paintings | 666 | 34 |
| Donation to Democratic Alliance for the Betterment and Progress of Hong Kong | million HKD | 1.09 | 8 |
| Energy infrastructure debt investment plan - investment amount | billion RMB | 1.17 | 39 |
| Volunteer team donated masks to Spain via Red Cross | masks | 30000 | 8 |
| Volunteer team donated masks to Yen Long and Tin Shui Wai communities in Hong Kong | masks | 23000 | 8 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2020 | Report Pages |
|---|---|---|---|---|
| Cash donation to Hubei Province | million CNY | 10 | 8 | |
| Exclusive insurance of 'Comforting Medical Insurance' insured amount per person donated to disease control and medical staff in Wuhan | CNY per person | 380000 | 8 | |
| Exclusive insurance to medical staff in Wuhan donated | million CNY | 30 | 8 | |
| Fund of equity investment in China Insurance Investment Guangye Green Fund | million RMB | 290 | 39 | |
| N95 masks donated to Wuhan Union Hospital and Hubei Provincial Hospital of Traditional Chinese Medicine | masks | 26000 | 8 | |
| TPAM invested in Hubei Science and Technology Investment Group Co., Ltd. | billion RMB | 1 | 8 | |
| TPJ cumulatively provided insurance guarantee to the center of supply of Hong Kong and the farms of fruit supply to Hong Kong | billion HKD | 7.6 | 8 | |
| TPL provided free special insurance guarantee for more than 120 schools in Yunnan Province | billion RMB | 1.6 | 8 | |
| Total insurance support provided for cross-border vehicle insurance services in the Guangdong-Hong Kong-Macau Greater Bay Area | billion RMB | 179.8 | 16 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| NOâ‚“ Emissions | kg | 1744.85 |
| PM10 Emissions | kg | 58.41 |
| SOâ‚“ Emissions | kg | 71.11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne CO2e | 4897.72 |
| Indirect Energy Emissions (Scope 2) | Tonne CO2e | 32614.47 |
| Total GHG Emissions | Tonne CO2e | 41377.03 |
| Total GHG Emissions Intensity (By Employee) | Tonne CO2e/employee | 0.63 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonne CO2e | 3864.84 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | Number | 7964 |
| Total Hazardous Waste Intensity (By Employee) | Number/employee | 0.12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | A1.4 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tonne | 52.212 |
| Non-Hazardous Waste Disposed | tonne | 2317.09 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonne/employee | 0.04 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | Litres |
| Direct Energy Intensity (By Employee) | MWh/employee |
| Energy Consumption Intensity (By Employee) | MWh/employee |
| Gasoline Consumption | Litres |
| Indirect Energy Intensity (By Employee) | MWh/employee |
| Natural Gas Consumption | Cubic meters |
| Purchased Electricity | MWh |
| Total Direct Energy Consumption | MWh/employee |
| Total Indirect Energy Consumption | MWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Water Withdrawal | |
| Water Consumption | Cubic meters |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Investment in Ecological Restoration | million RMB | 687 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 43592 |
| Number of Employees Aged Above 50 | Person | 3682 |
| Number of Employees Aged Below 30 | Person | 18626 |
| Number of Employees in Hong Kong | Person | 1123 |
| Number of Employees in Hong Kong and Mainland China | Person | 65511 |
| Number of Employees in Mainland China | Person | 64388 |
| Number of Employees in Overseas | Person | 389 |
| Number of Female Employees | Person | 33822 |
| Number of Full-time Employees | Person | 53975 |
| Number of General Employees | Person | 64690 |
| Number of Male Employees | Person | 32078 |
| Number of Middle Management Employees | Person | 1002 |
| Number of Part-time Employees | Person | 11925 |
| Number of Senior Management Employees | Person | 208 |
| Number of Total Employees | Person | 65900 |
| Percentage of Employees Aged 30-50 | % | 66.15 |
| Percentage of Employees Aged Above 50 | % | 5.59 |
| Percentage of Employees Aged Below 30 | % | 28.27 |
| Percentage of Employees in Hong Kong | % | 1.7 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.41 |
| Percentage of Employees in Mainland China | % | 97.71 |
| Percentage of Employees in Overseas | % | 0.59 |
| Percentage of Female Employees | % | 51.32 |
| Percentage of Full-time Employees | % | 81.92 |
| Percentage of General Employees | % | 98.16 |
| Percentage of Male Employees | % | 48.68 |
| Percentage of Middle Management Employees | % | 1.52 |
| Percentage of Part-time Employees | % | 18.08 |
| Percentage of Senior Management Employees | % | 0.32 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Employees in Overseas | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Fatalities Rate of the Last 3 Years | % | 0.003 |
| Number of Fatalities of the Last 3 Years | Person | 2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 1610.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of People Receiving Training on Work Safety | person-times |
| Participation Rate of Safety Training | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 47.8 |
| Percentage of Trained Female Employees | % | 48.1 |
| Percentage of Trained General Employees | % | 96.5 |
| Percentage of Trained Male Employees | % | 51.9 |
| Percentage of Trained Middle Management | % | 2.9 |
| Percentage of Trained Senior Management | % | 0.6 |
| Total Cost of Training | million RMB | 46.24 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | Hours | 31 |
| Average Training Hours (General Staff) | Hours | 33 |
| Average Training Hours (Male) | Hours | 37 |
| Average Training Hours (Middle Management) | Hours | 65 |
| Average Training Hours (Senior Management) | Hours | 134 |
| Average Training Hours per Employee | Hours | 34 |
Description of measures to review employment practices to avoid child and forced labour.
| Standard Indicator | Unit |
|---|---|
| Number of Violation Cases Related to Child Labour or Forced Labour |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Hong Kong | Number | 258 |
| Number of Suppliers in Mainland China | Number | 17952 |
| Number of Suppliers in Overseas | Number | 43 |
| Number of Total Suppliers | Number | 18253 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Products and Service Related Complaints | Number | 77175 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Patents Applied | patents | 27 |
| Number of Patents Granted | patents | 12 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 100 |
| Number of Anti-corruption Training Session | sessions | 3 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 49 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 | 2020 |
|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | million CNY | 30 | |
| Investment in Environmental Protection | billion RMB | 290 | 1 |
| Number of Employees Participating in Volunteer Activities | volunteers | ||
| Number of Participations in Volunteer Activities | person-times | ||
| Number of Volunteer Activities Sessions | activities | ||
| Total Cash Donations | SGD | ||
| Total Volunteer Service Hours | service hours |