2020 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Contracted GFA of the Group | million square meters | 11.3 | 4 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| GFA under management under property management services | million square meters | 5.9 | 8.2 | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Group revenue | million RMB | 222.5 | 256.7 | 4 |
| Number of employees 30-50 years old | persons | 374 | 14 | |
| Number of employees above 50 years old | persons | 81 | 14 | |
| Number of employees below 30 years old | persons | 239 | 14 | |
| Number of ethnic minority employees | persons | 7 | 14 | |
| Number of female employees | persons | 412 | 14 | |
| Number of full-time employees | persons | 694 | 14 | |
| Number of interns | persons | 13 | 14 | |
| Number of junior management employees | persons | 93 | 14 | |
| Number of male employees | persons | 282 | 14 | |
| Number of middle management employees | persons | 75 | 14 | |
| Number of ordinary employees | persons | 503 | 14 | |
| Number of physically challenged employees | persons | 3 | 14 | |
| Number of senior management employees | persons | 23 | 14 | |
| Total number of employees | persons | 694 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of interns retained | persons | 5 | 14 |
| Turnover rate of employees 30-50 years old | 25.13% | 14 | |
| Turnover rate of employees above 50 years old | 18.52% | 14 | |
| Turnover rate of employees below 30 years old | 37.66% | 14 | |
| Turnover rate of female employees | 27.91% | 14 | |
| Turnover rate of male employees | 29.43% | 14 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of grass-roots employees trained (%) | % | 80.52% | 18 |
| Percentage of middle management members trained (%) | % | 100.00% | 18 |
| Percentage of senior management members trained (%) | % | 65.22% | 18 |
| Percentage of trained female employees (%) | % | 75.24% | 18 |
| Percentage of trained male employees (%) | % | 98.58% | 18 |
| Total number of female employees trained (person) | person | 310 | 18 |
| Total number of grass-roots employees trained (person) | person | 405 | 18 |
| Total number of junior and middle management members trained (person) | person | 168 | 18 |
| Total number of male employees trained (person) | person | 278 | 18 |
| Total number of senior management members trained (person) | person | 15 | 18 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average trained hours of female employees (hour) | hour | 91.5 | 18 |
| Average trained hours of grass-roots employees (hour) | hour | 90.5 | 18 |
| Average trained hours of junior and middle management members (hour) | hour | 83.5 | 18 |
| Average trained hours of male employees (hour) | hour | 81.5 | 18 |
| Average trained hours of senior management members (hour) | hour | 31 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Year-on-year increase in Group gross profit | % | 20 | 4 |
| Year-on-year increase in Group revenue | % | 15.4 | 4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Indirect Energy Emissions (Scope 2) | tCO2e |
| Total GHG Emissions | tCO2e |
| Total GHG Emissions Intensity (By Area) | kgCO2e/square meter |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 374 |
| Number of Employees Aged Above 50 | persons | 81 |
| Number of Employees Aged Below 30 | persons | 239 |
| Number of Female Employees | persons | 412 |
| Number of Full-time Employees | persons | 694 |
| Number of General Employees | persons | 503 |
| Number of Interns | persons | 13 |
| Number of Junior Management Employees | persons | 93 |
| Number of Male Employees | persons | 282 |
| Number of Middle Management Employees | persons | 75 |
| Number of Senior Management Employees | persons | 23 |
| Number of Total Employees | persons | 694 |
| Percentage of Employees Aged 30-50 | percent | 53.89 |
| Percentage of Employees Aged Above 50 | percent | 11.67 |
| Percentage of Employees Aged Below 30 | percent | 34.44 |
| Percentage of Female Employees | percent | 59.37 |
| Percentage of Full-time Employees | percent | 100 |
| Percentage of General Employees | percent | 72.48 |
| Percentage of Interns | percent | 1.84 |
| Percentage of Junior Management Employees | percent | 13.4 |
| Percentage of Male Employees | percent | 40.63 |
| Percentage of Middle Management Employees | percent | 10.81 |
| Percentage of Senior Management Employees | percent | 3.31 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 25.13 |
| Turnover Rate of Employees Aged Above 50 | % | 18.52 |
| Turnover Rate of Employees Aged Below 30 | % | 37.66 |
| Turnover Rate of Female Employees | % | 27.91 |
| Turnover Rate of Male Employees | % | 29.43 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained Female Employees | % | 75.24 |
| Percentage of Trained General Employees | % | 80.52 |
| Percentage of Trained Male Employees | % | 98.58 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 65.22 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hour | 91.5 |
| Average Training Hours (General Staff) | hour | 90.5 |
| Average Training Hours (Male) | hour | 81.5 |
| Average Training Hours (Middle Management) | hour | 83.5 |
| Average Training Hours (Senior Management) | hour | 31 |