2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Year: 2020
Published: 2021-05-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Carbon emissions from commercial projects tonnes of CO2 equivalent 188797 56
Carbon emissions from innovative projects tonnes of CO2 equivalent 1569 56
Direct emissions (Scope 1) - Commercial Projects tonne CO2e 9652 128
Direct emissions (Scope 1) - Commercial Projects (2018) tonne CO2e 11951 129
Direct emissions (Scope 1) - Commercial Projects (2019) tonne CO2e 30578 129
Direct emissions (Scope 1) - Hotels tonne CO2e 4047 128
Direct emissions (Scope 1) - Hotels (2018) tonne CO2e 6335 129
Direct emissions (Scope 1) - Hotels (2019) tonne CO2e 3599 129
Direct emissions (Scope 1) - Innovative Business tonne CO2e 47 128
Direct emissions (Scope 1) - Offices of COLI tonne CO2e 6117 128
Direct emissions (Scope 1) - Offices of COLI (2018) tonne CO2e 2549 129
Direct emissions (Scope 1) - Offices of COLI (2019) tonne CO2e 5885 129
Direct emissions (Scope 1) - Projects Development and Sales tonne CO2e 2097 128
Direct emissions (Scope 1) - Projects under Construction (2018) tonne CO2e 4311 129
Direct emissions (Scope 1) - Projects under Construction (2019) tonne CO2e 2892 129
Direct emissions (Scope 1) - Sales Centres (2018) tonne CO2e 533 129
Direct emissions (Scope 1) - Sales Centres (2019) tonne CO2e 471 129
Indirect emissions (Scope 2) - Commercial Projects tonne CO2e 179145 128
Indirect emissions (Scope 2) - Commercial Projects (2018) tonne CO2e 130907 129
Indirect emissions (Scope 2) - Commercial Projects (2019) tonne CO2e 195048 129
Indirect emissions (Scope 2) - Hotels tonne CO2e 15350 128
Indirect emissions (Scope 2) - Hotels (2018) tonne CO2e 19846 129
Indirect emissions (Scope 2) - Hotels (2019) tonne CO2e 18137 129
Indirect emissions (Scope 2) - Innovative Business tonne CO2e 1522 128
Indirect emissions (Scope 2) - Offices of COLI tonne CO2e 7516 128
Indirect emissions (Scope 2) - Offices of COLI (2018) tonne CO2e 5860 129
Indirect emissions (Scope 2) - Offices of COLI (2019) tonne CO2e 7355 129
Indirect emissions (Scope 2) - Projects Development and Sales tonne CO2e 87933 128
Indirect emissions (Scope 2) - Projects under Construction (2018) tonne CO2e 64216 129
Indirect emissions (Scope 2) - Projects under Construction (2019) tonne CO2e 93818 129
Indirect emissions (Scope 2) - Sales Centres (2018) tonne CO2e 884 129
Indirect emissions (Scope 2) - Sales Centres (2019) tonne CO2e 30223 129
Others (Scope 3) - Commercial Projects (2018) tonne CO2e 94 129
Others (Scope 3) - Commercial Projects (2019) tonne CO2e 36 129
Others (Scope 3) - Hotels (2018) tonne CO2e 1300 129
Others (Scope 3) - Hotels (2019) tonne CO2e N/A 129
Others (Scope 3) - Offices of COLI tonne CO2e 595 128
Others (Scope 3) - Offices of COLI (2018) tonne CO2e 270 129
Others (Scope 3) - Offices of COLI (2019) tonne CO2e 1716 129
Others (Scope 3) - Sales Centres (2019) tonne CO2e 835 129
Purchased electricity - Commercial Projects kWh 233499825 125
Purchased electricity - Hotels kWh 26687018 125
Reduction in carbon emissions from commercial projects compared to 2019 lower 16% 56
Total emission intensity (Scope 1+2) - Commercial Projects tonne CO2e/m2 0.06 128
Total emission intensity (Scope 1+2) - Commercial Projects (2018) tonne CO2e/m2 0.07 129
Total emission intensity (Scope 1+2) - Commercial Projects (2019) tonne CO2e/m2 0.08 129
Total emission intensity (Scope 1+2) - Hotels tonne CO2e/guest night 0.09 128
Total emission intensity (Scope 1+2) - Hotels (2018) tonne CO2e/guest night 0.07 129
Total emission intensity (Scope 1+2) - Hotels (2019) tonne CO2e/guest night 0.06 129
Total emission intensity (Scope 1+2) - Innovative Business tonne CO2e/m2 0.05 128
Total emission intensity (Scope 1+2) - Offices of COLI tonne CO2e/m2 0.17 128
Total emission intensity (Scope 1+2) - Offices of COLI (2018) tonne CO2e/m2 0.12 129
Total emission intensity (Scope 1+2) - Offices of COLI (2019) tonne CO2e/m2 0.17 129
Total emission intensity (Scope 1+2) - Sales Centres (2018) tonne CO2e/m2 0.04 129
Total emission intensity (Scope 1+2) - Sales Centres (2019) tonne CO2e/m2 0.12 129
Total emissions (Scope 1+2) - Commercial Projects tonne CO2e 188797 128
Total emissions (Scope 1+2) - Commercial Projects (2018) tonne CO2e 142858 129
Total emissions (Scope 1+2) - Commercial Projects (2019) tonne CO2e 225986 129
Total emissions (Scope 1+2) - Hotels tonne CO2e 19397 128
Total emissions (Scope 1+2) - Hotels (2018) tonne CO2e 25981 129
Total emissions (Scope 1+2) - Hotels (2019) tonne CO2e 21966 129
Total emissions (Scope 1+2) - Innovative Business tonne CO2e 1569 128
Total emissions (Scope 1+2) - Offices of COLI tonne CO2e 13633 128
Total emissions (Scope 1+2) - Offices of COLI (2018) tonne CO2e 8139 129
Total emissions (Scope 1+2) - Offices of COLI (2019) tonne CO2e 13240 129
Total emissions (Scope 1+2) - Projects Development and Sales tonne CO2e 90030 128
Total emissions (Scope 1+2) - Projects under Construction (2018) tonne CO2e 68527 129
Total emissions (Scope 1+2) - Projects under Construction (2019) tonne CO2e 96710 129
Total emissions (Scope 1+2) - Sales Centres (2018) tonne CO2e 927 129
Total emissions (Scope 1+2) - Sales Centres (2019) tonne CO2e 30694 129

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 Report Pages
Batteries disposed - Commercial Projects kg 324 131
Batteries disposed - Hotels kg 200 131
Batteries disposed - Offices of COLI kg 12 131
Batteries disposed - Projects under Construction kg 898 131
Batteries disposed - Sales Centres kg 366 131
Electronic waste disposed - Commercial Projects kg 315 131
Electronic waste disposed - Offices of COLI kg 423 131
Electronic waste disposed - Projects under Construction kg 2792 131
Electronic waste disposed - Sales Centres kg 138 131
Total volume of hazardous waste generated - Commercial Projects tonne 56 131
Total volume of hazardous waste generated - Hotels tonne 42 131
Total volume of hazardous waste generated - Offices of COLI tonne 1 131
Total volume of hazardous waste generated - Projects under Construction tonne 12 131
Total volume of hazardous waste generated - Sales Centres tonne 2 131
Waste oil disposed - Commercial Projects kg 51238 131
Waste oil disposed - Hotels kg 40000 131
Waste oil disposed - Projects under Construction kg 4931 131

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Earthwork/muck - Projects under Construction (2018) tonne 14113530 129
Earthwork/muck - Projects under Construction (2019) tonne 28467296 129
Food waste disposed - Commercial Projects kg 1675859 131
Food waste disposed - Hotels kg 186000 131
Food waste disposed - Offices of COLI kg 37018 131
Food waste disposed - Projects under Construction kg 66279 131
Food waste disposed - Sales Centres kg 32913 131
General waste/domestic waste - Commercial Projects (2018) tonne 68963 129
General waste/domestic waste - Commercial Projects (2019) tonne 67955 129
General waste/domestic waste - Hotels (2018) tonne 1873 129
General waste/domestic waste - Hotels (2019) tonne 1634 129
General waste/domestic waste - Offices of COLI (2018) tonne 1123 129
General waste/domestic waste - Offices of COLI (2019) tonne 4899 129
General waste/domestic waste - Projects under Construction (2018) tonne 23481 129
General waste/domestic waste - Projects under Construction (2019) tonne 10087 129
General waste/domestic waste - Sales Centres (2018) tonne 2627 129
General waste/domestic waste - Sales Centres (2019) tonne 1204 129
Glass disposed - Commercial Projects kg 24972 131
Glass disposed - Hotels kg 2500 131
Glass disposed - Projects under Construction kg 5989 131
Glass disposed - Sales Centres kg 528 131
Grease trap waste - Commercial Projects (2018) kg 194991 129
Grease trap waste - Commercial Projects (2019) kg 276128 129
Grease trap waste - Hotels (2018) kg 70500 129
Grease trap waste - Hotels (2019) kg 65000 129
Horticultural waste - Commercial Projects (2018) tonne 117 129
Horticultural waste - Commercial Projects (2019) tonne 220 129
Horticultural waste - Hotels (2018) tonne 182 129
Horticultural waste - Hotels (2019) tonne 300 129
Horticultural waste - Projects under Construction (2018) tonne 7542 129
Horticultural waste - Projects under Construction (2019) tonne 389 129
Metal disposed - Commercial Projects kg 69739 131
Metal disposed - Hotels kg 800 131
Metal disposed - Offices of COLI kg 279 131
Metal disposed - Projects under Construction kg 1786488 131
Metal disposed - Sales Centres kg 4 131
Paper disposed - Commercial Projects kg 5294 131
Paper disposed - Hotels kg 6372 131
Paper disposed - Offices of COLI kg 3513 131
Paper disposed - Projects under Construction kg 16814 131
Paper disposed - Sales Centres kg 3205 131
Plastic disposed - Commercial Projects kg 1858 131
Plastic disposed - Hotels kg 4800 131
Plastic disposed - Offices of COLI kg 260 131
Plastic disposed - Projects under Construction kg 50 131
Plastic disposed - Sales Centres kg 52 131
Total construction material used during the year – Concrete m³ 15319726 17955756 13288000 124
Total construction material used during the year – Steel Tonne 1838367 2198664 1572000 124
Total construction material used during the year – Wood m³ 365835 420705 269000 124
Total volume of non-hazardous waste generated - Commercial Projects tonne 101071 131
Total volume of non-hazardous waste generated - Hotels tonne 2293* 131
Total volume of non-hazardous waste generated - Offices of COLI tonne 4940 131
Total volume of non-hazardous waste generated - Projects under Construction tonne 29166892 131
Total volume of non-hazardous waste generated - Sales Centres tonne 1245 131
Volume of Non-hazardous Waste Disposed of - Earthwork/muck - Projects Development and Sales tonne 38689990 128
Volume of Non-hazardous Waste Disposed of - General waste/domestic waste - Commercial Projects tonne 65114 128
Volume of Non-hazardous Waste Disposed of - General waste/domestic waste - Hotels tonne 1290 128
Volume of Non-hazardous Waste Disposed of - General waste/domestic waste - Innovative Business tonne 55 128
Volume of Non-hazardous Waste Disposed of - General waste/domestic waste - Offices of COLI tonne 3883 128
Volume of Non-hazardous Waste Disposed of - General waste/domestic waste - Projects Development and Sales tonne 9063 128
Volume of Non-hazardous Waste Disposed of - Grease trap waste - Commercial Projects kg 333992 128
Volume of Non-hazardous Waste Disposed of - Grease trap waste - Hotels kg 7950 128
Volume of Non-hazardous Waste Disposed of - Horticultural waste - Commercial Projects tonne 558 128
Volume of Non-hazardous Waste Disposed of - Horticultural waste - Hotels tonne 141 128
Volume of Non-hazardous Waste Disposed of - Horticultural waste - Projects Development and Sales tonne 3900 128
Volume of Non-hazardous Waste Disposed of - Renovation, construction and demolition waste - Commercial Projects tonne 32579 128
Volume of Non-hazardous Waste Disposed of - Renovation, construction and demolition waste - Hotels tonne 31 128
Volume of Non-hazardous Waste Disposed of - Renovation, construction and demolition waste - Projects Development and Sales tonne 395389 128
Waste fluorescent tubes/bulbs disposed - Commercial Projects kg 3912 131
Waste fluorescent tubes/bulbs disposed - Hotels kg 1750 131
Waste fluorescent tubes/bulbs disposed - Offices of COLI kg 172 131
Waste fluorescent tubes/bulbs disposed - Projects under Construction kg 3371 131
Waste fluorescent tubes/bulbs disposed - Sales Centres kg 132 131

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 Report Pages
Renovation, construction and demolition waste - Commercial Projects (2018) tonne 22447 129
Renovation, construction and demolition waste - Commercial Projects (2019) tonne 30342 129
Renovation, construction and demolition waste - Hotels (2018) tonne 41 129
Renovation, construction and demolition waste - Hotels (2019) tonne 40 129
Renovation, construction and demolition waste - Projects under Construction (2018) tonne 626913 129
Renovation, construction and demolition waste - Projects under Construction (2019) tonne 487268 129

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Diesel consumption - Commercial Projects L 11355 125
Diesel consumption - Commercial Projects (2019) L 9683 127
Diesel consumption - Hotels L 62635 125
Diesel consumption - Hotels (2019) L 77222 127
Diesel consumption - Offices of COLI L 6367 125
Diesel consumption - Offices of COLI (2019) L 4080 127
Diesel consumption - Projects Development and Sales L 286199 125
Diesel consumption - Projects under Construction (2019) L 837527 127
Diesel consumption - Sales Centres (2019) L 47151 127
Direct energy consumption intensity - Commercial Projects kWh/m² 7.41 125
Direct energy consumption intensity - Commercial Projects (2019) kWh/m² 11.2 127
Direct energy consumption intensity - Hotels (2019) kWh/m² N/A 127
Direct energy consumption intensity - Hotels (2019) (per guest night) kWh/guest night 34.76 127
Direct energy consumption intensity - Hotels (per guest night) kWh/guest night 49.14 125
Direct energy consumption intensity - Innovative Business kWh/m² 7 125
Direct energy consumption intensity - Offices of COLI kWh/m² 358 125
Direct energy consumption intensity - Offices of COLI (2019) kWh/m² 364.95 127
Direct energy consumption intensity - Projects under Construction (2019) kWh/m² N/A 127
Direct energy consumption intensity - Sales Centres (2019) kWh/m² 8.15 127
Energy consumption from innovative projects kWh 2478144 56
Energy consumption information platform coverage in commercial projects of commercial projects 100% 56
GFA of completed affordable housing relative to the residential projects of the Company Percentage 14.2 18.1 9.57 118
Gasoline consumption - Commercial Projects L 16775 125
Gasoline consumption - Commercial Projects (2019) L 17599 127
Gasoline consumption - Hotels L 21932 125
Gasoline consumption - Hotels (2019) L 66518 127
Gasoline consumption - Offices of COLI L 616969 125
Gasoline consumption - Offices of COLI (2019) L 786288 127
Gasoline consumption - Projects Development and Sales L 86810 125
Gasoline consumption - Projects under Construction (2019) L 310273 127
Gasoline consumption - Sales Centres (2019) L 49406 127
Indirect energy consumption intensity - Commercial Projects kWh/m² 84.39 125
Indirect energy consumption intensity - Commercial Projects (2019) kWh/m² 105.52 127
Indirect energy consumption intensity - Hotels kWh/m² 144.84 125
Indirect energy consumption intensity - Hotels (2019) kWh/m² N/A 127
Indirect energy consumption intensity - Hotels (2019) (per guest night) kWh/guest night 85.95 127
Indirect energy consumption intensity - Hotels (per guest night) kWh/guest night 122.34 125
Indirect energy consumption intensity - Innovative Business kWh/m² 69.88 125
Indirect energy consumption intensity - Offices of COLI (2019) kWh/m² 141.61 127
Indirect energy consumption intensity - Projects under Construction (2019) kWh/m² N/A 127
Indirect energy consumption intensity - Sales Centres (2019) kWh/m² 188.44 127
LED lightings coverage in commercial projects of total lighting area 100% 56
LPG consumption - Commercial Projects (2019) kg 3566 127
LPG consumption - Hotels (2019) kg N/A 127
LPG consumption - Offices of COLI kg 14547 125
LPG consumption - Offices of COLI (2019) kg 11459 127
LPG consumption - Projects Development and Sales kg 1126 125
Natural gas consumption - Commercial Projects GJ 88802 125
Natural gas consumption - Commercial Projects (2019) GJ 118057 127
Natural gas consumption - Hotels GJ 35663 125
Natural gas consumption - Hotels (2019) GJ 40489 127
Natural gas consumption - Innovative Business GJ 847 125
Natural gas consumption - Offices of COLI GJ 81785 125
Natural gas consumption - Offices of COLI (2019) GJ 73383 127
Natural gas consumption - Sales Centres (2019) GJ 4247 127
Purchased electricity - Commercial Projects (2019) kWh 28048483 127
Purchased electricity - Hotels (2019) kWh 35301000 127
Purchased electricity - Innovative Business kWh 1100689 125
Purchased electricity - Innovative Business (2019) kWh 278484 127
Purchased electricity - Offices of COLI kWh 11260246 125
Purchased electricity - Offices of COLI (2019) kWh 10970384 127
Purchased electricity - Projects Development and Sales kWh 129193902 125
Purchased electricity - Projects under Construction (2019) kWh 134229187 127
Purchased electricity - Sales Centres (2019) kWh 31838463 127
Purchased hot water - Commercial Projects GJ 181493 125
Purchased hot water - Commercial Projects (2019) GJ 228515 127
Purchased hot water - Hotels (2019) GJ 2392 127
Purchased hot water - Innovative Business GJ 4000 125
Purchased hot water - Offices of COLI GJ 850 125
Purchased hot water - Offices of COLI (2019) GJ 850 127
Purchased hot water - Sales Centres (2019) GJ 35164 127

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Municipal water supply - Commercial Projects (2019) m³ 2083441 127
Municipal water supply - Hotels (2019) m³ 566124 127
Municipal water supply - Innovative Business (2019) m³ 1911 127
Municipal water supply - Offices of COLI (2019) m³ 113382 127
Municipal water supply - Projects under Construction (2019) m³ 7128612 127
Municipal water supply - Sales Centres (2019) m³ 1265749 127
Other sources of water withdrawal - Commercial Projects (2019) m³ 1650000 127
Other sources of water withdrawal - Sales Centres (2019) m³ 1171590 127
Total water consumption - Commercial Projects (2019) m³ 2083441 127
Total water consumption - Hotels (2019) m³ 2216124 127
Total water consumption - Offices of COLI (2019) m³ 113382 127
Total water consumption - Projects under Construction (2019) m³ 8300202 127
Total water consumption - Sales Centres (2019) m³ 1265749 127
Water consumption density from innovative projects m3/m2 0.63 56
Water consumption intensity - Commercial Projects (2019) m³/m² 0.71 127
Water consumption intensity - Hotels (2019) (per guest night) m³/guest night 1.56 127
Water consumption intensity - Offices of COLI (2019) m³/m² 1.43 127
Water consumption intensity - Projects under Construction (2019) m³/m² 0.35 127
Water consumption intensity - Sales Centres (2019) m³/m² 4.95 127

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Energy saved in commission-based commercial projects 18% 56

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Water consumption from innovative projects m3 20240 56

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 2020 Report Pages
Additional green certified area during the year m² 15820000 10950000 124
Cumulative area obtaining green building certification million sq m 71.47 5
Number of additional healthy building certifications during the year Project 16 124
Number of new green certified buildings during the year Project 74 64 124
Number of newly developed residential and commercial projects obtaining or obtaining national green building certifications projects 64 5
Total area and percentage of green certified area m² 60520000 75.2% 71470000 73.7% 124
Total number and percentage of green certified buildings Project 241 315 78.1% 379 66.5% 124
Total number of projects with China Green Building Star Certification, LEED Certification, BOMA Certification, WELL Certification and BREEAM Certification projects 379 5
Year-on-year increase in cumulative area obtaining green building certification 18.1% 5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Employee distribution by age - Aged 30 or below Person 1847 1994 1576 119
Employee distribution by age - Aged 30 or below (percentage) Percentage 31.3% 32.3% 25.7% 119
Employee distribution by age - Aged 31 to 50 Person 3884 3996 4380 119
Employee distribution by age - Aged 31 to 50 (percentage) Percentage 65.9% 64.8% 71.5% 119
Employee distribution by age - Aged 51 or above Person 164 179 172 119
Employee distribution by age - Aged 51 or above (percentage) Percentage 2.8% 2.9% 2.8% 119
Employee distribution by category - Entry-level employees Person 1195 1229 1160 119
Employee distribution by category - Entry-level employees (percentage) Percentage 20.3% 19.9% 18.9% 119
Employee distribution by category - General employees Person 4300 4517 4648 119
Employee distribution by category - General employees (percentage) Percentage 72.9% 73.2% 75.8% 119
Employee distribution by category - Middle management Person 336 363 268 119
Employee distribution by category - Middle management (percentage) Percentage 5.7% 5.9% 4.4% 119
Employee distribution by category - Senior management (excluding Board members) Person 64 60 52 119
Employee distribution by category - Senior management (excluding Board members) (percentage) Percentage 1.1% 1.0% 0.9% 119
Employee distribution by gender - Female Person 1736 1737 1735 119
Employee distribution by gender - Female (percentage) Percentage 29.4% 28.2% 28.3% 119
Employee distribution by gender - Male Person 4159 4432 4393 119
Employee distribution by gender - Male (percentage) Percentage 70.6% 71.8% 71.7% 119
Employee distribution by geographical region - Hong Kong, Macao and overseas Person 146 108 148 119
Employee distribution by geographical region - Hong Kong, Macao and overseas (percentage) Percentage 2.5% 1.7% 2.4% 119
Employee distribution by geographical region - Mainland China Person 5749 6061 5980 119
Employee distribution by geographical region - Mainland China (percentage) Percentage 97.5% 98.3% 97.6% 119
Employee distribution by type of employment contracts - Full-time Person 5895 6169 6128 119
Employee distribution by type of employment contracts - Full-time (percentage) Percentage 100% 100% 100% 119
Employee distribution by type of employment contracts - Part-time (percentage) Percentage 0% 0% 0% 119
Employee male-to-female ratio male-to-female 2.53 93
New employee male-to-female ratio male-to-female 2.54 93
Number and percentage of new employees aged 30 or below Person 513 638 477 120
Number and percentage of new employees aged 31 to 50 Person 746 657 450 120
Number and percentage of new employees aged 51 or above Person 28 14 4 120
Number and percentage of new employees in Hong Kong, Macao and overseas Person 32 19 23 120
Number and percentage of new employees in Mainland China Person 1255 1290 908 120
Number and percentage of new entry-level employees Person 103 86 120
Number and percentage of new female employees Person 968 316 263 120
Number and percentage of new general employees Person 1193 842 120
Number and percentage of new male employees Person 319 993 668 120
Number and percentage of new middle management employees Person 13 3 120
Number of directors in the Company directors 9 93
Number of female directors in the Company directors 1 93
Percentage of female directors in the Company percent 11 93
Percentage of new employees aged 30 or below 27.8% 32.0% 30.3% 120
Percentage of new employees aged 31 to 50 19.2% 16.4% 10.3% 120
Percentage of new employees aged 51 or above 17.1% 7.8% 2.3% 120
Percentage of new employees in Hong Kong, Macao and overseas 21.9% 17.7% 15.5% 120
Percentage of new employees in Mainland China 21.8% 21.3% 15.2% 120
Percentage of new entry-level employees 8.4% 7.4% 120
Percentage of new female employees 55.8% 18.2% 15.2% 120
Percentage of new general employees 26.4% 18.1% 120
Percentage of new male employees 7.7% 22.4% 15.2% 120
Percentage of new middle management employees 3.6% 1.1% 120
Percentage of new senior management employees – – 120
Percentage of senior management aged between 30 and 50 percent 72 93
Percentage of senior management aged over 50 percent 28 93
Ratio of senior management hired from the local community - Hong Kong, Macao and overseas Percentage 68.8% 66.7% 66.7% 119
Ratio of senior management hired from the local community - Mainland China Percentage 85.7% 100% 100% 119
Retained profits RMB'000 175507073 207184440 240975395 115
Senior management (including Board members) - Aged 31 to 50 Person 55 49 42 119
Senior management (including Board members) - Aged 51 or above Person 17 19 16 119
Senior management (including Board members) - Female Person 4 5 5 119
Senior management (including Board members) - Male Person 68 63 53 119
Staff participation under the Share Option Scheme Percentage 7 18 122
Total finance cost RMB'000 7858917 8970167 8546017 115
Total number and percentage of new employees Person 1287 1309 931 120
Total number of employees Person, employees 5895 6169 6128 93, 119
Total number of senior management persons 58 93
Total number of senior management (including Board members) Person 72 68 58 119
Total percentage of new employees 21.8% 21.2% 15.2% 120

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 2020 Report Pages
Employee turnover by age (aged 30 or below, number) Person 204 262 244 121
Employee turnover by age (aged 30 or below, percentage) 11.0% 13.1% 15.5% 121
Employee turnover by age (aged 31 to 50, number) Person 263 739 843 121
Employee turnover by age (aged 31 to 50, percentage) 6.8% 18.5% 19.2% 121
Employee turnover by age (aged 51 or above, number) Person 3 34 34 121
Employee turnover by age (aged 51 or above, percentage) 1.8% 19.0% 19.8% 121
Employee turnover by employee category (entry-level employees, number) Person 119 138 121
Employee turnover by employee category (entry-level employees, percentage) 9.7% 11.9% 121
Employee turnover by employee category (general employees, number) Person 899 962 121
Employee turnover by employee category (general employees, percentage) 19.9% 20.7% 121
Employee turnover by employee category (middle management, number) Person 17 19 121
Employee turnover by employee category (middle management, percentage) 4.7% 7.1% 121
Employee turnover by employee category (senior management, number) Person 2 121
Employee turnover by employee category (senior management, percentage) 3.8% 121
Employee turnover by gender (female, number) Person 351 271 280 121
Employee turnover by gender (female, percentage) 20.2% 15.6% 16.1% 121
Employee turnover by gender (male, number) Person 119 764 841 121
Employee turnover by gender (male, percentage) 2.9% 17.2% 19.1% 121
Employee turnover in Hong Kong, Macao and overseas (number) Person 27 11 121
Employee turnover in Hong Kong, Macao and overseas (percentage) 18.5% 10.2% – 121
Employee turnover in Mainland China (number) Person 443 1024 1121 121
Employee turnover in Mainland China (percentage) 7.7% 16.9% 18.7% 121
Participation of staff on employee satisfaction and engagement survey Percentage 81% 84% 85% 90% 121
Total number of employee turnover Person 470 1035 1121 121
Total rate of employee turnover 8.0% 16.8% 18.3% 121
Voluntary resignation rate of management employees and professional employees % 7.7% 103

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 Report Pages
Number of work-related fatalities (Construction sites of China Overseas) Case 2 123

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Employee covered by Supplementary Medical Insurance (Employees of China Overseas) Percentage 100% 100% 100% 123
Employee covered by medical check up (Employees of China Overseas) Percentage 100% 100% 100% 123

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Employee Engagement % 81% 88% 83% 92% 103
Employee Satisfaction % 78% 83% 83% 85% 103
Employee covered by the performance management system Percentage 100 100 100 122
Employee engagement Percentage 81% 88% 83% 92% 121
Employee satisfaction Percentage 90% 78% 83% 84% 85% 121
Number of participants in share option incentive scheme 1535 103
Overall percentage of employees receiving training Percentage 100% 100% 122
Percentage of employees receiving training - Female Percentage 100% 100% 122
Percentage of employees receiving training - Male Percentage 100% 100% 122
Percentage of employees receiving training - Middle management Percentage 100% 100% 122
Percentage of employees receiving training - Senior management Percentage 100% 100% 122
Share options granted to middle-to-senior managers 107000000 286000000 103

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
Average training hours per employee - Entry-level employees Hour 62 72 83 122
Average training hours per employee - Female Hour 60 74 85 122
Average training hours per employee - General employees Hour 72 73 83 122
Average training hours per employee - Male Hour 70 73 84 122
Average training hours per employee - Middle management Hour 65 67 84 122
Average training hours per employee - Senior management Hour 60 140 201 122
Overall average training hours per employee Hour 69 73 84 122
Percentage of employees receiving training - Entry-level employees Percentage 100% 100% 122
Percentage of employees receiving training - General employees Percentage 100% 100% 122

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Number of suppliers - Eastern China Supplier 34 53 51 118
Number of suppliers - Hong Kong and Macao Supplier - - - 118
Number of suppliers - Northern China Supplier 18 15 19 118
Number of suppliers - Northern Region Supplier 2 3 4 118
Number of suppliers - Overseas Supplier - - - 118
Number of suppliers - Southern China Supplier 44 42 45 118
Number of suppliers - Western Region Supplier 2 4 1 118
Total number of suppliers Supplier 100 117 120 118

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Key business partners receiving annual comprehensive appraisal every year Percentage - 100% 100% 118
Rectification required by business partners against risks found from the annual comprehensive appraisal Percentage - 6.3% 8% 118

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Percentage of new suppliers screened this year Percentage 100% 100% 100% 118

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Customer satisfaction (Residential projects) Percentage 62% 70% 85% 89% 91% 116
Customers covered in the customer satisfaction survey (Residential projects) Percentage 10% 10% 10% 10% 10% 116

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2018 Report Pages
Non-compliance regarding intellectual property rights Case - 115

Description of quality assurance process and recall procedures.

Indicator Unit 2018 2019 2020 Report Pages
Direct operating costs RMB'000 89592363 108570841 129968676 115

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Business partners which signed the Integrity Agreement Percentage 100% 100% 100% 116
Employees being regulated under Employee Code of Conduct Percentage 100% 100% 100% 116
Employees of headquarters, regional companies, projects, joint ventures and associates which signed the Work Integrity Responsibility Statement Percentage 100% 100% 100% 116
Non-compliance regarding anti-competitive practices Case - 115

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2018 2019 2020 Report Pages
Employees from subsidiaries, joint ventures and associates who received training on anti-corruption policies Percentage 100% 100% 100% 116
Employees who received training on anti-corruption policies Percentage 100% 100% 116

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 2019 2020 Report Pages
Area of affordable housing completed during the year m² 1940000 2939000 15670000 118

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
Dividends payable RMB'000 4771426 5635519 6740124 115
Tax expenses RMB'000 21727807 22204315 21494912 115

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) tonne CO2e 25679 43425 21960
Indirect Energy Emissions (Scope 2) tonne CO2e 201713 324581 291466
Total GHG Emissions tonne CO2e 229056 370593 313021
Total GHG Emissions Intensity (By Area) tonne CO2e/m2 0.07 0.08 0.06
Total Other Indirect Energy Emissions (Scope 3) tonne CO2e 1664 2587 595

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Hazardous Electronic Waste kg 3668
Hazardous Waste (Used Batteries) kg 1800
Total Hazardous Waste tonne 113

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Glass Waste tonne 33.989
Non-Hazardous Waste (Construction Waste) tonne 14113530 28467296 38689990
Non-Hazardous Waste (Domestic Waste) tonne 98067 85779 79405
Non-Hazardous Waste (Kitchen Waste) tonne 265.491 1998.069 341.942
Non-Hazardous Waste (Office Waste) tonne 1123 4899 3883
Non-Hazardous Waste Disposed tonne 14219438 29276441 39201993
Paper Waste tonne 35.198
Plastic Waste tonne 7.02

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
CO2 Emissions Reduction Compared to Last Year tonnes of CO2 equivalent 47.1

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year percent 20.6

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Diesel Fuel Consumption L 47151 286199
Direct Energy Consumption Intensity (By Area per Year) kWh/guest night 34.76 358
Gasoline Consumption L 66518 21932
Indirect Energy Consumption Intensity (By Area per Year) kWh/guest night 141.61 122.34
LPG Consumption kg 11459 14547
Natural Gas Consumption GJ 73383 88802
Percentage of Renewable Energy Consumption Percentage 14.2 18.1 9.57
Purchased Electricity kWh 10970384 11260246
Purchased Heating GJ 35164 4000

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Municipal Water Consumption m³ 11100219
Total Water Withdrawal m³ 13943809
Water Consumption m³ 12907898
Water Consumption Intensity (By Revenue) m³/unit revenue None 0.63
Water Consumption in Office m³ 113382

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Energy Consumption Reduction Percentage Compared to Last Year % 18

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Target Water Consumption Reduction Percentage Compared to Last Year % 3.15

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Employees Aged 30-50 Person 3884 3996 4380
Number of Employees Aged Above 50 Person 164 179 172
Number of Employees Aged Below 30 Person 1847 1994 1576
Number of Employees in Mainland China Person 5749 6061 5980
Number of Employees in Overseas Person 146 108 148
Number of Female Employees Person 1736 1737 1735
Number of Full-time Employees Person 5895 6169 6128
Number of General Employees Person 4300 4517 4648
Number of Male Employees Person 4159 4432 4393
Number of Middle Management Employees Person 336 363 268
Number of New Employees Person 1287 1309 931
Number of New Employees (Above 50) Person 28 14 4
Number of New Employees (Aged 30-50) Person 746 657 450
Number of New Employees (Aged Below 30) Person 513 638 477
Number of New Employees (Female) Person 968 316 263
Number of New Employees (Mainland China) Person 1255 1290 908
Number of New Employees (Male) Person 319 993 668
Number of New Employees (Overseas) Person 32 19 23
Number of Senior Management Employees Person 64 60 52
Number of Total Employees Person 5895 6169 6128
Percentage of Employees Aged 30-50 Percentage 65.9 64.8 71.5
Percentage of Employees Aged Above 50 Percentage 2.8 2.9 2.8
Percentage of Employees Aged Below 30 Percentage 31.3 32.3 25.7
Percentage of Employees in Mainland China Percentage 97.5 98.3 97.6
Percentage of Employees in Overseas Percentage 2.5 1.7 2.4
Percentage of Female Employees Percentage 29.4 28.2 28.3
Percentage of Full-time Employees Percentage 100 100 100
Percentage of General Employees Percentage 72.9 73.2 75.8
Percentage of Male Employees Percentage 70.6 71.8 71.7
Percentage of Middle Management Employees Percentage 5.7 5.9 4.4
Percentage of New Employees Percentage 21.8 21.2 15.2
Percentage of Senior Management Employees Percentage 1.1 1 0.9

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Turnover Rate of Employees Aged 30-50 % 6.8 18.5 19.2
Turnover Rate of Employees Aged Above 50 % 1.8 19 19.8
Turnover Rate of Employees Aged Below 30 % 11 13.1 15.5
Turnover Rate of Employees in Hong Kong and Mainland China % 8 16.8 18.3
Turnover Rate of Employees in Mainland China % 7.7 16.9 18.7
Turnover Rate of Female Employees % 20.2 15.6 16.1
Turnover Rate of General Employees % 20.7
Turnover Rate of Male Employees % 2.9 17.2 19.1
Turnover Rate of Middle Management Employees % 7.1
Turnover Rate of Senior Management Employees % 3.8
Turnover Rate of Total Employees % 8 16.8 18.3

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2020
Number of Fatalities as a Result of Work-related Injuries Case 2
Number of Work-related Fatalities Case 2
Number of Work-related Fatalities for Contractors Case 2
Number of Work-related Fatality for Subcontractors Case 2

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020
Health Check Coverage for Employees Percentage 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020
Percentage of Employees Trained % 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Female) Hour 60 74 85
Average Training Hours (General Employees) Hour 72 73 83
Average Training Hours (Male) Hour 70 73 84
Average Training Hours (Middle Management) Hour 65 67 84
Average Training Hours (Senior Management) Hour 60 140 201
Average Training Hours per Employee Hour 69 73 84

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Suppliers in East China Supplier 34 53 51
Number of Suppliers in North China Supplier 18 15 19
Number of Suppliers in South China Supplier 44 42 45
Number of Suppliers in West China Supplier 2 4 1
Number of Total Suppliers Supplier 100 117 120

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020
Percentage of Critical Suppliers Covered by CSR Audit Percentage 100 100

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020
Number of Suppliers Participated in Sustainability Risk Assessment Count None None None

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2018
Incidents of Non-compliance with Intellectual Property Rights Case None

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020
Percentage of Employees Anti-corruption Policies have been Communicated to Percentage 100 100 100
Percentage of Suppliers Accepting Anti-corruption Policies Percentage 100 100 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2018 2019 2020
Coverage Rate of Ethical Standards and Anti-Corruption Training Percentage 100 100 100
Coverage of Anti-corruption Training for Employees Percentage 100 100