HARBIN BANK CO., LTD. 2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Company: HARBIN BANK (6138)
Year: 2020
Published: 2021-05-28
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 Report Pages
Reduction in BOD discharge tonnes 1022 1022 279.84 40
Reduction in COD discharge tonnes 1825 1825 437.25 40
Reduction in ammonia nitrogen discharge tonnes 200 200 40
Reduction in nitrogen oxide emissions tonnes 1574.59 1380 194.59 40
Reduction in particulate matter tonnes 27992.47 21554 6438.47 40
Reduction in sulphur dioxide emissions tonnes 2740 414.35 40
Reduction in total nitrogen discharge tonnes 200 200 40
Reduction in total phosphorus discharge tonnes 25.6 25.6 40

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Harbin Bank Consumer Finance CO2 emissions reduced kg 100000 44
Harbin Bank Consumer Finance annual CO2 emission reduction from cloud adoption tonnes 254 44

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2020 Report Pages
Waste acid treated annually 0000 tonnes 39 39 40

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Harbin Bank Consumer Finance paper saved sheets 28100000 44
Sewage discharge (cubic metres) cubic metres 39744 39744 35610 45
Sewage discharge (cubic metres) - Harbin Branch cubic metres 69257 92183.73 9352 45
Toner cartridges used (pieces) pieces 137 149 175 45
Toner cartridges used (pieces) - Harbin Branch pieces 22904 9362 7843 45

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Annual production of 18% regenerated hydrochloric acid 0000 tonnes 35.4 35.4 40
Annual production of iron oxide powder 0000 tonnes 5.4 5.4 40
Diesel consumption (litres) litres 3500 1200 960 45
Diesel consumption (litres) - Harbin Branch litres 850 311 260 45
Estimated savings of standard coal tonnes 51200 40
Gasoline consumption (litres) litres 34285 37262 28824 45
Gasoline consumption (litres) - Harbin Branch litres 45737.8 27439.8 20153 45
Harbin Bank Consumer Finance annual electricity saved kWh 255000 44
Investment in electricity, heat, gas and water production and supply (Harbin Bank Financial Leasing) RMB100 million 61.3 43.7 53.23 41
Natural gas consumption (cubic metres) cubic metres 78000 115769 96858 45
Natural gas consumption (cubic metres) - Harbin Branch cubic metres 263794.17 29850.19 11091.87 45
Percentage of green credit balance (%) % 0.74 0.91 0.94 39
Power consumption (kWh) kWh 6247697 6884004 6764360 45
Power consumption (kWh) - Harbin Branch kWh 6002126 14306725 6389097 45
Public buses purchased vehicles 120 40
Total length of newly built and renovated rain and sewage pipes km 314.6 267 40
Total length of revamped rivers km 17.37 17.37 40

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Reduction in the discharge of suspended solids tonnes 1131.5 1131.5 40
Savings in water m³ 428000 40
Water consumption (tonnes) tonnes 40178 50564 35610 45
Water consumption (tonnes) - Harbin Branch tonnes 46311.9 78895.8 37179.77 45

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2020 Report Pages
Harbin Bank Consumer Finance cloud adoption rate % 65 44
Harbin Bank Consumer Finance physical servers reduced servers 85 44
Head office gasoline consumption decrease litres 10438 44
Head office gasoline consumption decrease percentage % 28 44
Head office natural gas consumption decrease m³ 1891.7 44
Head office natural gas consumption decrease percentage % 16.3 44
Head office paper consumption decrease tonnes 3.67 44
Head office paper consumption decrease percentage % 29.1 44
Head office power consumption decrease kWh 463200 44
Head office power consumption decrease percentage % 6.7 44
Investment in land requisition and photovoltaic power station construction RMB 230000 32

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 2020 Report Pages
Head office water consumption decrease tonnes 14694 44
Head office water consumption decrease percentage % 29.6 44
Percentage of households in Shuanglong Village with tap water at home % 94 32

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
Office paper consumption (tonnes) tonnes 9.88 12.63 8.96 45
Office paper consumption (tonnes) - Harbin Branch tonnes 75.2 165.3 62.25 45

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 2020 Report Pages
Ecological land such as forest parks mu 190 40
Investment in water conservancy, environment and public facilities management (Harbin Bank Financial Leasing) RMB100 million 16.52 23.09 21.5 41
Length of hardened roads built in sub-villages km 9.1 32
Newly built utility tunnel system km 51.02 25.51 25.51 40

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Aged 35-45 person 2057 2053 2311 54
Aged above 45 person 966 910 1058 54
Aged under 35 person 3705 3678 3645 54
Average balance of retail deposits million RMB 2661.6017 56
Average return on equity % 12.68 7.41 1.51 16
Average return on total assets % 0.94 0.61 0.13 16
Full-time staff (Female) person 3856 3962 3985 54
Full-time staff (Male) person 2872 2979 3007 54
General meetings and class meetings of shareholders No. 3 3 4 78
Growth rate of average balance of retail deposits % 49 56
Growth rate of total retail deposit customers % 3.74 56
Growth rate of total retail deposits % 33.3 56
Harbin Bank ranking in Brand Finance Global 500 st 195 217 191 14
Harbin Bank ranking in The Banker 'Top 1000 World Banks' th 207 199 199 14
Junior management person 1128 1123 1090 54
Number of class meetings of shareholders in total meetings 10 77
Number of employees promoted or received a raise employees 1400 51
Number of reserve trainee assistants nominated assistants 8 51
Percentage of female directors on the Board of Directors % 9.09% 78
Professional staff person 5853 5582 5647 54
Proportion of female management staff % 51.11 50.36 52.11 16
Proportion of female staff % 57.3 57.08 56.9 16
Senior management person 16 17 15 54
Total assets RMB million, billion RMB 615588.5 583089.4 598603.6 10, 14, 16, 56
Total loans billion RMB 2860.6 10
Total loans amount billion RMB 2820.6 8
Total loans and advances to customers billion RMB 2800.5672 14, 56
Total loans provided by Shenyang Branch for local private environmental companies RMB million 27.38 42
Total number of important meetings arranged by the Company meetings 61 77
Total personal loans RMB100 million 1153.878 1190.839 1201.743 59
Total staff Person 6728 6941 6992 16
WeChat banking - Number of followers 0000 222.44 254.74 309.89 63

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Operating income RMB million, billion RMB 14325.4 15124.4 14606.3 10, 16
Staff turnover rate by age - Aged 35-45 % 3.7 3.08 0.75 55
Staff turnover rate by age - Aged above 45 % 2.07 1.54 0.11 55
Staff turnover rate by age - Aged under 35 % 6.88 4.66 1.9 55
Staff turnover rate by gender - Female staff % 4.56 3.33 1.53 55
Staff turnover rate by gender - Male staff % 6.09 4.36 1.23 55

Lost days due to work injury.

Indicator Unit 2020 Report Pages
Days of absence due to work injuries days 187 55

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Aggregate training sessions attendance/person 6080 5990 7120 54
Internal training sessions attendance 166 172 139 54
Number of external training sessions for selected staff sessions 108 51
Number of internal training sessions sessions 470 51
Number of trainee assistants appointed assistants 5 51
Number of training sessions conducted sessions 678 51
Operating management person 231 239 240 54
Training for Directors and Supervisors No. 2 1 3 78

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
External training sessions attendance 104 94 62 54
Total training hours hours 3210 51
Total training sessions received by the departments attendance 270 266 201 54
Training hours per capita by employee type - Branches - Junior management hours/person 23 20 18.3 55
Training hours per capita by employee type - Branches - Operating management hours/person 25 21.6 19.4 55
Training hours per capita by employee type - Branches - Professional staff hours/person 30.6 26.4 23.8 55
Training hours per capita by employee type - Head Office - Junior management hours/person 41 35.4 27.3 55
Training hours per capita by employee type - Head Office - Operating management hours/person 28 24.2 20.3 55
Training hours per capita by employee type - Head Office - Professional staff hours/person 38 33 31.2 55
Training hours per capita by employee type - Head Office - Senior management hours/person 32.9 28.4 21.7 55
Training hours per capita by gender - Female staff hours/person 32 27.6 26.8 55
Training hours per capita by gender - Male staff hours/person 27.2 23.5 22.8 55

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
% of total loans to customers (microcredit loans) % 71.2 67.7 63.8 59
Aggregate transaction settlement million RMB 1058 65
Balance of agricultural loans RMB million, million RMB 42507 37975 15379.9 16, 58
Balance of agricultural loans to farmers million RMB 3820.2 58
Balance of calibrated poverty alleviation loans issued by subsidiaries RMB billion 3.87 30
Balance of calibrated poverty alleviation loans issued by subsidiaries in Heilongjiang Province RMB billion 3.25 30
Balance of corporate loans to small enterprises million RMB 586946.3 58
Balance of inclusive small and micro loans billion RMB 42.033 8, 24
Balance of loans to customers RMB million 253762.7 263604.1 280567.2 16
Balance of loans to small enterprise owners million RMB 36890.1 58
Balance of microcredit loans RMB100 million 1807.151 1784.417 1791.206 59
Balance of microcredit reached million RMB 179120.6 58
Green credit balance RMB million, million RMB 1889 2411 28632 16, 38
Green credit balance (RMB100 million) RMB100 million 18.09 24.11 26.32 39
Green credit balance as percentage of total loans and advances to customers % 0.94 38
Green credit customers (account) 18 24 21 39
Increase in total retail deposit customers thousand 492.8 56
Increase in total retail deposits million RMB 719 56
Microcredit balance RMB million 180715.1 178447.1 179120.6 16
Microcredit loans as percentage of total loans 63.8% 10
NPL ratio % 1.73 1.99 2.97 16
National student loan distributed during the year RMB million 598 587 526 16
Non-listed shares held by corporations (domestic shares) - Number shares 7908966550 80
Non-listed shares held by corporations (domestic shares) - Percentage % 71.93 80
Non-listed shares held by natural persons - Number shares 63003003 80
Non-listed shares held by natural persons - Percentage % 0.57 80
Number of green credit customers 21 38
Number of outlets serving poor, remote and minority areas (excluding business departments) 19 21 19 31
Number of rural banks established in state-designated poverty-stricken counties banks 11 9
Number of rural banks in state-designated poverty-stricken counties 10 11 11 31
Number of rural service outlets 43 47 59 31
Overseas listed foreign shares (H shares) - Number shares 3023570000 80
Overseas listed foreign shares (H shares) - Percentage % 27.5 80
Total customer deposits billion RMB 4692.9 10, 14, 56
Total investment during the reporting period (Harbin Bank Financial Leasing) RMB100 million 129.27 108.58 113.34 41
Value of transaction settlement billion RMB 131.5 65
Year-on-year growth rate of green credit balance % 9.17 38
Year-on-year increase in green credit balance million RMB 221 38
Year-on-year increase in green credit balance as percentage of total loans and advances to customers % 0.03 38
Year-on-year increase in loans for local private environmental companies by Shenyang Branch RMB million 8.65 42

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 Report Pages
Clients of village and township banking services Account 446391 534409 529863 16
Credit card asset balance million RMB 1948.9 56
Income to the real economy delivered billion RMB 80 8
Market share of retail deposits % 18.9 56
Number of cases handled by credit card centre cases 2400000 66
Number of cases handled by customer service centre cases 1830000 66
Number of consumer complaints processed complaints 1745 66
Number of credit card business complaints from regions including Heilongjiang Province, Liaoning Province and Sichuan Province complaints 492 66
Number of customers served by 11 rural banks customers 210000 9
Number of customers served by the rural banks (account) 448301 530490 592853 31
Number of general business complaints in areas such as loan business, RMB saving, bank card and payment and settlement complaints 1253 66
Online banking - Corporate online banking customers 0000 9.04 9.38 9.8 63
Online banking - Personal online banking customers 0000 221.16 307.88 382.86 63
Online banking - Total customers 0000 230.2 317.26 392.66 63
Online interactions in 2020 times nearly 100000 26
Percentage of complaints for the year settled 100% 66
Phone banking - Number of users 0000 117.22 194.31 268.65 63
Phone banking - Total business 0000 451.39 451.65 423 63
Total number of issued credit cards thousand 1277.5 56
Total number of issued debit cards million 17194 56
Year-on-year decrease in consumer complaints processed % -3.4 66
Year-on-year decrease in newly issued credit cards % 8.8 56
Year-on-year growth rate in retail customers with personal financial assets over RMB500000 % 13.7 56
Year-on-year increase in credit card asset balance % 8.8 56
Year-on-year increase in issued credit cards % 19.5 56
Year-on-year increase in newly issued debit cards % 3.76 56
Year-on-year increase in retail customers with personal financial assets over RMB500000 thousand 103 56

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 Report Pages
Total number of shares - Number shares 10996590553 80
Total number of shares - Percentage % 100 80

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Amount of cross-border transportation of RMB cash to Russia million yuan 362 64
Amount of cross-border transportation of Rouble cash to China billion RUB 7.1 64
Bank's loans to small and micro finance customers million RMB 58946.3 24
Bank's loans to small enterprise owners million RMB 36890 24
Bank's total corporate loans amount million RMB 165.5518 24
Electronic banking - Replacement rate of business transactions through electronic banking % 91 93 95 63
Electronic banking - Replacement rate of business transactions through mobile banking % 51 61 67 63
Harbin Bank Consumer Finance paperless contracts signed contracts 5622000 44
Replacement rate of business transactions through electronic banking % 91 93 95 16

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2018 2019 2020 Report Pages
Amount involved in outstanding material legal proceedings against the Bank (as a defendant or a third-party defendant) million RMB 21 83
Capital adequacy ratio % 12.15 12.53 12.59 16, 56
Increase in total corporate loans from beginning of the year million RMB 17.9735 24
Provision coverage ratio % 169.88 152.5 133.26 16
Tier-1 capital adequacy ratio % 10.2 56
Total tax RMB million 3462.11 2798.49 3018.02 16

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Meetings of the Board of Directors No. 8 10 10 78
Meetings of the Board of Supervisors No. 9 7 6 78
Meetings of the special committees under the Board of Directors No. 33 31 32 78
Meetings of the special committees under the Board of Supervisors No. 13 9 7 78
Number of major proposals and reports considered and approved by the Company proposals and reports 275 77
Number of meetings of the Board of Directors meetings 10 77
Surveys and visits arranged by the Board of Directors for independent directors No. 5 4 2 78

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 Report Pages
Number of meetings of the Board of Supervisors meetings 6 77
Number of meetings of the special committees of the Board of Directors meetings 32 77
Number of meetings of the special committees of the Board of Supervisors meetings 9 77

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2017-2020 2018 2019 2020 Report Pages
Accumulated number of underprivileged students served by government education loans 269000 60
Calibrated poverty alleviation loans issued RMB billion 7.8 30
Customers under calibrated poverty alleviation customers 9876 30
Distance hiked during riverside environmental protection activity, Chongqing Kaizhou Youth Charity Development Centre km 12 47
Donation for road construction in sub-villages RMB 137000 32
Donation to four key epidemic prevention hospitals in Heilongjiang Province million RMB 5 8
Duration of Anti-Covid-19 Online Show broadcast hours 3 53
Income and handling fees waived for SMEs and entities in service, wholesale and retail, pharmaceutical and healthcare, manufacturing and other industries million RMB 494 24
Income and handling fees waived for small and micro enterprises and entities in service, wholesale and retail, pharmaceutical and healthcare, manufacturing and other industries billion RMB 50 8
Income contributed to the real economy by Harbin Bank million RMB 900 24
Investment to build a new house in Shuanglongtun of Shuanglong Village RMB 80000 32
Investment to renovate the office space of village committees and square in Shuanglong Village RMB 29000 32
Loan balance of the rural banks (RMB10000) RMB10000 1206974 1350578 1710880 31
Loans for calibrated financial poverty alleviation billion RMB 10 14 8
Loans related to maintaining stable business and employment billion RMB 187.5 8
Number of agencies under the Happy Community Programme agencies 49 27
Number of beneficiaries of the Happy Community Programme people 400000 27
Number of cities covered by the Happy Community Programme cities 8 27
Number of cities participating in the Happy Community Programme 8 46
Number of cross-border transportation cases of RMB cash to Russia cases 25 64
Number of employees of Harbin Bank participating in the Happy Community Programme employees 3000 27
Number of employees who watched the Anti-Covid-19 Online Show simultaneously in multiple cities employees 4000 53
Number of general meetings and class meetings of shareholders meetings 4 77
Number of households benefiting from 6km of field roads households 34 32
Number of households covered by poverty alleviation loans households 10000 8
Number of online and offline activities covered by the Happy Community Programme activities 2000 27
Number of participants in riverside hiking activity for environmental protection, Chongqing Kaizhou Youth Charity Development Centre participants 50 47
Number of people expected to benefit from bird houses and ostrich purchase people 45 33
Number of people helped by photovoltaic power station people 92 32
Number of people in Shuanglong Village lifted out of poverty people 134 32
Number of philanthropic activities related to green charity under the Happy Community Programme 78 46
Number of poverty-stricken Huining students sitting the National Higher Education Entrance Examination benefiting from donations students 88 68
Number of programmes broadcast online during Anti-Covid-19 Online Show programmes 47 53
Number of projects related to green charity under the Happy Community Programme 21 46
Number of projects under the Happy Community Programme 74 46
Number of sub-branches incorporating community charity features 60 10
Outstanding balance of poverty alleviation loans RMB billion 13.1 30
Outstanding balance of poverty alleviation loans in Heilongjiang Province RMB billion 1.07 30
Outstanding government education loan RMB million 1903 60
Per capita annual net income of poor households in Shuanglong Village RMB 3068 4765.62 6465.67 8904 32
Per capita annual net income of poor households in Shuanglong Village, Lianhua Town, Yanshou County, Heilongjiang Province RMB 3863.08 8904.21 8
Per capita net income increase of 63 households RMB 200-400 33
Rural banks set up in state-designated poverty-stricken counties banks 11 30
Total investment in Shuanglong Village poverty alleviation RMB 737037 32
Total investment in Top 100 Projects and Top 100-Plus Banks serving 100-Plus Enterprises in Heilongjiang billion RMB 2.8 24
Value of supplies distributed under the Happy Community Programme RMB 4300000 27

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 2017-2020 2018 2019 2020 Report Pages
% of the balance of microcredit loans (personal loans) % 63.9 66.74 67.09 59
Accumulated amount of government education loans granted RMB million 4819 60
Amount donated to support 31 students thousand RMB 33 68
Amount of government education loans granted in the year RMB million 526 60
Amount of receivables and fees from entities in the real economy million RMB 80 10
Annual rent for agricultural tractors RMB 44000 33
Average income increase per household from greenhouse potato planting RMB 800 33
Core tier-1 capital adequacy ratio % 10.18 56
Distribution of the balance of microcredit loans - Corporate loans to small enterprises RMB100 million 653.273 593.578 589.463 59
Distribution of the balance of microcredit loans - Personal loans RMB100 million 1153.878 1190.839 1201.743 59
Distribution of the balance of personal loans - Loans to farmers RMB100 million 129.074 126.877 151.379 59
Distribution of the balance of personal loans - Loans to small enterprise owners RMB100 million 328.682 383 368.901 59
Distribution of the balance of personal loans - Personal consumption loans RMB100 million 696.152 680.962 681.463 59
Financial support from the special fund of the central government for foreign economic and trade development thousand RMB 1919.9 65
Increase in average balance of retail deposits million RMB 945.1 56
Increase in balance of inclusive small and micro loans from beginning of the year billion RMB 4.726 24
Investment in agriculture sector (Harbin Bank Financial Leasing) RMB100 million 10.13 9.99 14.68 41
Loan balance of 11 rural banks billion RMB 3.2 9
Number of communities and project partners participating in the Happy Community Programme 400 46
Number of families participating in Environmental Protection/Eat up Campaign reading event, Nankai Sub-branch of Tianjin Branch families 11 47
Number of impoverished students supported with excellent performance in both character and learning to complete their studies 540 68
Number of newly issued credit cards thousand 208.8 56
Number of newly issued debit cards thousand 623.6 56
Number of people benefiting from agricultural tractor lease people 75 33
Number of poor households benefiting from agricultural tractor lease households 43 33
Number of poor households expected to benefit from bird houses and ostrich purchase households 27 33
Number of poor households helped by photovoltaic power station households 57 32
Number of poor households in Shuanglong Village lifted out of poverty households 84 32
Number of students supported by donation of RMB33000 students 31 68
Number of underprivileged students having signed contracts in the year 19000 60
Number of volunteers participating in the Happy Community Programme volunteers 6000 27
Poverty alleviation loans for registered households (distributed during the year) RMB million 90.59 41.45 4.78 16
Registered poor customers supported customers 3193 30
Registered poor households served households 74000 30
Special funds allocated for village poverty alleviation in Shuanglong Village million RMB 32 32
Special funds for COVID-19 epidemic financing billion RMB 10 10
Special funds for village poverty alleviation allocated to build 6km of field roads RMB 496000 32
Special funds for village poverty alleviation allocated to build bird houses and purchase ostriches RMB 520000 33
Special funds for village poverty alleviation allocated to purchase agricultural tractors RMB 498000 33
Special funds for village poverty alleviation to purchase solar street lamps RMB 321000 32
Subtotal of above investments (Harbin Bank Financial Leasing) RMB100 million 87.47 76.48 89.41 41
Total charity donation RMB0000 1.517 2.82 1.945 16
Total donations to Harbin Institute of Technology’s Education Development Foundation million RMB 1.57 68
Total donations to poverty-stricken Huining students sitting the National Higher Education Entrance Examination thousand RMB 82 68
Total expenditure on social charity initiatives million RMB 49.5 68
Volunteer Service Duration by Li Zhaowei (Harbin Bank, Shuangji Sub-branch, Shoupai Road Community) 12 February to 22 March 2020 72
Volunteer Service Duration by Zhang Junyuan (Harbin Bank, Dongfeng Community, Xiangfang Sub-branch) 18 February to 2 April 2020 72

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020
Airborne Particulate Matter (PM) Emissions tonnes 27992.47 21554 6438.47
NOâ‚“ Emissions tonnes 1574.59 1380 194.59
SOâ‚“ Emissions tonnes 2740 414.35

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Total GHG Emissions tonnes 254

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2020
Hazardous Waste (Liquid Waste) tonnes 390000 390000

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste (Electronic Waste) pieces 22904 149 175

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Diesel Fuel Consumption litres 3500 1200 960
Gasoline Consumption litres 34285 37262 28824
Natural Gas Consumption cubic metres 78000 115769 96858
Purchased Electricity kWh 6247697 6884004 6764360

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Water Consumption tonnes 40178 50564 35610
Water Consumption in Production and Operation tonnes 46311.9 78895.8 37179.77

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Electricity Usage Reduction Compared to Last Year kWh 463200
Electricity Usage Reduction Percentage Compared to Last Year % 6.7

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Water Consumption Reduction Compared to Last Year tonnes 14694
Water Consumption Reduction Percentage Compared to Last Year % 29.6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020
Packaging Material Consumption (Paper) tonnes 85.08 177.93 71.21

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2018 2019 2020
Total Investment in Ecological Restoration RMB100 million 16.52 23.09 21.5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Employees Aged 30-50 person 2057 2053 2311
Number of Employees Aged Above 50 person 966 910 1058
Number of Employees Aged Below 30 person 3705 3678 3645
Number of Female Employees person 3856 3962 3985
Number of Full-time Employees (Female) person 3856 3962 3985
Number of Full-time Employees (Male) person 2872 2979 3007
Number of Junior Management Employees person 1128 1123 1090
Number of Male Employees person 2872 2979 3007
Number of Senior Management Employees person 16 17 15
Number of Total Employees person 6728 6941 6992
Percentage of Female Employees % 57.3 57.08 56.9
Percentage of Female Management Staff % 51.11 50.36 52.11

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Turnover Rate of Female Employees % 4.56 3.33 1.53
Turnover Rate of Male Employees % 6.09 4.36 1.23

Lost days due to work injury.

Standard Indicator Unit 2020
Lost Days Due to Work-related Injuries days 187

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit
Health Check Coverage for Employees percent

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019 2020
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Female) hours/person 32 27.6 26.8
Average Training Hours (Male) hours/person 27.2 23.5 22.8
Average Training Hours (Senior Management) hours/person 32.9 28.4 21.7
Total Training Hours hours 3210

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020
Complaint Growth Rate % -3.4
Complaints Handling Rate % 100
Number of Complaints Dealt with complaints 1745
Total Number of Customer Complaints complaints 1745

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017 2017-2020 2018 2019 2020
Investment in Education Donation RMB 82000
Investment in Targeted Poverty Alleviation RMB 321000 32000000 496000 41450000 498000
Number of Employees Participating in Volunteer Activities volunteers 6000
Total Public Welfare Donations RMB 15170 28200 19450
Total Social Investment RMB 49500000