2020 CORPORATE SOCIAL RESPONSIBILITY REPORT

Company: JIANGSU EXPRESS (177)
Year: 2020
Published: 2021-05-27
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 Report Pages
Chemical oxygen demand (COD) ton 3.45 10.83 19.43 47
Discharge amount (waste water) ton 482460 959147 971747 47
Emission of nitrogen oxides ton 28.51 12.35 6.81 47
Emission of particulate matters (PM) ton 0.418 0.004 0.02 47
Emission of sulfur oxides ton 0.119 0.07 0.044 47
Year-on-year decline in waste water discharge intensity % 35.33 46

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Carbon dioxide emissions ton 15747 26382 35116 51
Carbon dioxide emissions density ton/km (operating mileage) 58.36 97.77 83.06 51
Scope 1 emissions ton 2055.64 51
Scope 1 emissions density ton/km (operating mileage) 4.86 51
Scope 2 emissions ton 33059.93 51
Scope 2 emissions density ton/km (operating mileage) 78.2 51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Electronic wastes such as batteries kg 23.85 113.08 150.41 47
Metal waste ton 1.22 0.82 2.36 47
Oil-stained gloves no, pair 1926 5472 47
Reduction in electronic waste discharge intensity % 15.1 46
Waste cartridges piece 507 588 1016 47
Waste chemical materials and their packages and containers piece 148 36 47
Waste containers for paint and oil piece 135 121 47
Waste fluorescent lamps kg 97.01 155.04 253.9 47
Wooden products waste ton 1.33 1.68 3.27 47

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Kitchen wastes ton 1044.52 1404.74 2340.76 47
Paper waste ton 75.07 8.37 138.77 47
Plastic waste ton 0.88 0.93 4.96 47
Recycling rate of waste asphalt residue and other waste materials 100% 48
Waste ink cartridges (including waste power) piece 233 284 576 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Density of Direct Energy Consumption Metric tons of standard coal equivalent/kilometer 2.12 2.86 2.18 7
Density of indirect energy consumption TCE/km (operating mileage) 2.21 2.86 12.13 49
Diesel oil consumption L 443092 496732 49
Electricity consumption kWh 18009389 30493693 41737067 49
Gasoline consumption L 288296 108489 233579 49
Liquefied petroleum gas consumption kg 124293 66794 35462 49
Natural gas consumption m3 39869 208080 200298 49
Total direct energy consumption TCE 573 773 920 49
Total indirect energy consumption TCE 2213 3748 5129 49

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Waste water discharge intensity tons/km 3554.5 2298.58 46
Water consumption ton 442791 1056175 893584 49
Water consumption density ton/km (operating mileage) 1640.94 3914.08 2114 49

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
Total amount of packaging materials used for finished products ton Not applicable Not applicable Not applicable 49

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 2020 Report Pages
Investment in environmental protection million RMB 15.67 46
Number of hindrance clearance spots along the expressway 22316 24870 27755 42
Pavement Quality Index (PQI) Score 94.04 95.8 95.67 7, 28
Proportion of grade 1 and grade 2 bridges % 100 100 100 28
Rate of restoring smooth traffic within 1 hour (%) % 98.8 98.81 97.61 42
Sound barriers built for noise reduction meters 1990.5 46
Total times of hindrance clearance throughout the year 13 13 27 42
Total tolls exempted for green channels RMB 10000 12385 13343 6830 55
Total tolls exempted for major holidays and festivals RMB 10000 27581 30554 133065 55
Usage rate of seam tape, potting adhesive, and other low-carbon maintenance materials 100% 48

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Contract employees (%) % 100 57
Employee age distribution - 31-40 years old (%) % 31 57
Employee age distribution - 41-50 years old (%) % 26 57
Employee age distribution - Over 51 years old (%) % 6 57
Employee age distribution - Under 30 years old (%) % 37 57
Employee gender distribution - Female (%) % 59 57
Employee gender distribution - Male (%) % 41 57
Employee geographical distribution - Changzhou (%) % 14.04 57
Employee geographical distribution - Nanjing (%) % 23.59 57
Employee geographical distribution - Suzhou (%) % 20.75 57
Employee geographical distribution - Wuxi (%) % 18.72 57
Employee geographical distribution - Zhenjiang (%) % 22.9 57
Front line toll operators developed as Party members front line toll operators 19 12
Labor contract signing rate 100% 58
Number of employees 3909 6
Party members developed throughout the year Party members 27 12
Return on investment RMB/share 0.87 0.83 0.49 7
Social insurance coverage 100% 58
Total assets RMB billion 61.096 6
Total number of employees 3909 57

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 Report Pages
Turnover rate of employees between 31 and 40 years old % 2.18 58
Turnover rate of employees between 41 and 50 years old % 1.31 58
Turnover rate of employees from Changzhou % 0.14 58
Turnover rate of employees from Nanjing % 0.12 58
Turnover rate of employees from Suzhou % 0.18 58
Turnover rate of employees from Wuxi % 0.11 58
Turnover rate of employees from Zhenjiang % 0.09 58
Turnover rate of employees over 51 years old % 0.61 58
Turnover rate of employees under 30 years old % 1.21 58
Turnover rate of female employees % 2.41 58
Turnover rate of local employees % 0.45 58
Turnover rate of male employees % 1.67 58
Turnover rate of non-local employees % 0.19 58

Lost days due to work injury.

Indicator Unit 2018 2019 2020 Report Pages
Lost days due to work-related injuries days 3300 1285 2327 34

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
The arrival for road network hindrance clearance within 20 minutes % 97.6 98.06 96.98 7

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Employee satisfaction Score 74.71 92.3 100 7
Employee satisfaction rate % 74.21 92.3 100 58
Employee training coverage 100% 59
Number of employees covered by safety training participants 32438 34

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 Report Pages
Average training hours of female employees hours 19 59
Average training hours of junior employees hours 19 59
Average training hours of male employees hours 18 59
Average training hours of mid-level employees hours 18 59
Average training hours of senior employees hours 18 59

Number of suppliers by geographical region.

Indicator Unit 2020 Report Pages
Number of ETC lanes governed by the Company 117 54

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 Report Pages
Average time for hindrance clearance (minutes) minutes 24.2 25.5 22.04 42
Business revenue RMB million 99.69 100.78 80.32 7
Customer complaints 405 425 1620 56
Customer complaints handling rate 100% 56
Net assets RMB billion 33.049 6
Rate of arrival within 20 minute for hindrance clearance (%) % 97.61 98.06 96.98 42
Rate of arrival within 30 minute for hindrance clearance (%) % 99.7 99.4 99.18 42
Satisfaction towards hindrance clearance % 100 100 100 7

Description of quality assurance process and recall procedures.

Indicator Unit 2018 2019 2020 Report Pages
One-time passage rate of ETC lanes governed by the Company % 98.8 54
Road excellence rate % 100 100 100 28

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Party building activities total hours hours 88 12
Party members covered by Party building activities Party members 370 12

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
Charitable donation to JCHC Fund of 'Dream Action' of the Hope Project in Jiangsu RMB 50000 63
Charitable donation to Yangzi Veterans Care Project RMB 150000 63
Charitable investment in paired partner, Guannan County RMB 400000 63
Funds for scientific research and innovation RMB 10000 923.5 147.5 278.5 28
Investment in pavement maintenance RMB 10000 36281 53111 55189 28
Numbers of staff volunteers in volunteer activities 515 548 4757 63
Service hours of staff volunteers hours 876 825 26105 63

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020
Airborne Particulate Matter (PM) Emissions ton 0.418 0.004 0.02
NOâ‚“ Emissions ton 28.51 12.35 6.81
SOâ‚“ Emissions ton 0.119 0.07 0.044

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) ton 2055.64
Indirect Energy Emissions (Scope 2) ton 33059.93
Scope 1 GHG Emissions Intensity (By Product Volume) ton/km (operating mileage) 4.86
Scope 2 GHG Emissions Intensity (By Product Volume) ton/km (operating mileage) 78.2
Total GHG Emissions ton 15747 26382 35116
Total GHG Emissions Intensity (By Product Volume) ton/km (operating mileage) 58.36 97.77 83.06

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Hazardous Electronic Waste kg 23.85 113.08 150.41
Hazardous Waste (Electronic and IT Equipment) kg 23.85 113.08 150.41
Hazardous Waste (Used Batteries) kg 23.85 113.08 150.41

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste (Kitchen Waste) ton 1044.52 1404.74 2340.76
Paper Waste ton 75.07 8.37 138.77
Plastic Waste ton 0.88 0.93 4.96
Recycling Rate of Non-Hazardous Waste % 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Diesel Fuel Consumption L 443092 496732
Gasoline Consumption L 288296 108489 233579
LPG Consumption kg 124293 66794 35462
Natural Gas Consumption m3 39869 208080 200298
Purchased Electricity kWh 18009389 30493693 41737067
Total Direct Energy Consumption TCE 573 773 920
Total Indirect Energy Consumption TCE 2213 3748 5129

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Wastewater Discharge Intensity tons/km 3554.5 2298.58
Water Consumption ton 442791 1056175 893584
Water Consumption Intensity (By Revenue) ton/km (operating mileage) 1640.94 3914.08 2114

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2020
Total Investment in Ecological Restoration million RMB 15.67

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020
Number of Total Employees employees 3909
Percentage of Contractors % 100
Percentage of Employees Aged 30-50 % 57
Percentage of Employees Aged Above 50 % 6
Percentage of Employees Aged Below 30 % 37
Percentage of Female Employees % 59
Percentage of Male Employees % 41

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Employees Aged 30-50 % 3.49
Turnover Rate of Employees Aged Above 50 % 0.61
Turnover Rate of Employees Aged Below 30 % 1.21
Turnover Rate of Female Employees % 2.41
Turnover Rate of Male Employees % 1.67

Lost days due to work injury.

Standard Indicator Unit 2018 2019 2020
Lost Days Due to Work-related Injuries days 3300 1285 2327

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Employees Trained % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020
Average Training Hours (Female) hours 19
Average Training Hours (General Employees) hours 19
Average Training Hours (Male) hours 18
Average Training Hours (Middle Management) hours 18
Average Training Hours (Senior Management) hours 18

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020
Complaints Handling Rate % 100
Total Number of Customer Complaints 405 425 1620

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2018 2019 2020
Passing Rate of Third-party Accreditation Performed under the Quality Management System % 100 100 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020
Investment in Education Donation RMB 50000
Number of Employees Participating in Volunteer Activities 515 548 4757
Total Public Welfare Donations RMB 200000
Total Volunteer Service Hours hours 876 825 26105