2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity | ton of carbon dioxide equivalent/RMB1 million of revenue | 27.01 | 82 |
| Greenhouse gas emission intensity (Scope I) | ton of carbon dioxide equivalent/RMB1 million of revenue | 1.06 | 82 |
| Greenhouse gas emission intensity (Scope II) | ton of carbon dioxide equivalent/RMB1 million of revenue | 25.94 | 82 |
| Greenhouse gas emissions (Scope I) | ton of carbon dioxide equivalent | 2890.98 | 82 |
| Greenhouse gas emissions (Scope II) | ton of carbon dioxide equivalent | 70429.5 | 82 |
| Total emission of greenhouse gas | ton of carbon dioxide equivalent | 73320.48 | 82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Kitchen waste produced | ton | 7380 | 82 |
| Non-hazardous waste intensity | ton/RMB 1 million of revenue | 3.08 | 82 |
| Plastic packaging bags material used | ton | 102.58 | 83 |
| Total non-hazardous waste | ton | 8360.47 | 82 |
| Waste cooking oil produced | ton | 980.47 | 82 |
| Waste tubes/bulbs | item | 6352 | 82 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Diesel consumption | Liter | 1198 | 51, 83 |
| Direct energy consumption | GWh | 18.64 | 83 |
| Gasoline consumption | Liter | 18326 | 51, 83 |
| Indirect energy consumption | GWh | 83.64 | 83 |
| Natural gas consumption | m³ | 1706178 | 51, 83 |
| Total electricity consumption | kWh | 83635851.98 | 51, 83 |
| Total energy consumption | GWh | 102.28 | 51, 83 |
| Total energy consumption intensity | GWh/RMB 1 million of revenue, GWh/RMB1 million of revenue | 0.04 | 51, 83 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Restaurant waste water emissions | ton | 1573190.8 | 82 |
| Total water consumption | m³ | 1709745 | 83 |
| Water consumption intensity | m³/RMB 1 million of revenue | 629.78 | 83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Intensity of packaging material used | ton/RMB1 million of revenue | 0.2 | 83 |
| Meal boxes packaging material used | ton | 428.12 | 83 |
| Total packaging material used | ton | 530.7 | 83 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Labor contract signing rate | % | 100 | 58 |
| Number of employees - Age group 29 and below | Headcount | 9839 | 85 |
| Number of employees - Age group 30-49 | Headcount | 2254 | 85 |
| Number of employees - Age group 50 and above | Headcount | 708 | 85 |
| Number of employees - Female | Headcount | 4046 | 85 |
| Number of employees - Hong Kong, Macau and Taiwan | Headcount | 22 | 85 |
| Number of employees - Mainland China | Headcount | 12779 | 85 |
| Number of employees - Male | Headcount | 8755 | 85 |
| Number of employees - Management | Headcount | 109 | 85 |
| Number of employees - Non-management | Headcount | 12692 | 85 |
| Number of female employees | employees | 4046 | 58 |
| Number of male employees | employees | 8755 | 58 |
| Number of management employees | employees | 109 | 58 |
| Number of non-management employees | employees | 12692 | 58 |
| Number of operated restaurants | 349 | 6 | |
| Percentage of female employees | % | 31.61 | 58 |
| Total number of employees | Headcount, employees | 12801 | 58, 85 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Female employee turnover rate | Percentage | 26 | 86 |
| Male employee turnover rate | Percentage | 64 | 86 |
| Operating profit | RMB million | 348.2 | 6 |
| Total employee turnover rate | Percentage | 89 | 86 |
| Turnover rate of employees aged 29 and below | Percentage | 72 | 86 |
| Turnover rate of employees aged 30-49 | Percentage | 12 | 86 |
| Turnover rate of employees aged 50 and above | Percentage | 5 | 86 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Work-related injury | Case | 363 | 86 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Day | 3338 | 86 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of employees trained | Percentage | 100 | 87 |
| Percentage of female employees trained | Percentage | 31.61 | 87 |
| Percentage of male employees trained | Percentage | 68.39 | 87 |
| Percentage of management in employees trained | Percentage | 0.85 | 87 |
| Percentage of non-management in employees trained | Percentage | 99.15 | 87 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training hours for employees | Hour | 4.2 | 87 |
| Average training hours for female employees | Hour | 4.25 | 87 |
| Average training hours for male employees | Hour | 4.18 | 87 |
| Average training hours for management | Hour | 23.76 | 87 |
| Average training hours for non-management | Hour | 4.03 | 87 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of franchised restaurants | 32 | 6 | |
| Number of suppliers in Southern China | Entity | 332 | 36, 88 |
| Number of suppliers in other overseas regions (including Hong Kong, Macau and Taiwan) | Entity | 5 | 36, 88 |
| Number of suppliers in other regions in Mainland China (except Southern China) | Entity | 63 | 36, 88 |
| Percentage of suppliers from Southern China | % | 83 | 36 |
| Total number of suppliers | Entity | 400 | 36, 88 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of food and direct contact food packaging material suppliers reviewed | 60 | 36 | |
| Number of suppliers included in the elimination list | 16 | 36 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of dining environment related complaints | Case | 61 | 88 |
| Number of dishes related complaints | Case | 345 | 88 |
| Number of food safety related complaints | Case | 107 | 88 |
| Number of service related complaints | Case | 668 | 88 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2014 | 2016 | Report Pages |
|---|---|---|---|---|
| Number of Jiu Mao Jiu restaurants | restaurants | 50 | 100 | 21 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Charity donations (Resources contributed to the focus area) | RMB1 million | 1.2 | 89 |
| Revenue | RMB million | 2714.8 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | ton of carbon dioxide equivalent | 2890.98 |
| Indirect Energy Emissions (Scope 2) | ton of carbon dioxide equivalent | 70429.5 |
| Scope 1 GHG Emissions Intensity (By Revenue) | ton of carbon dioxide equivalent/RMB1 million of revenue | 1.06 |
| Scope 2 GHG Emissions Intensity (By Revenue) | ton of carbon dioxide equivalent/RMB1 million of revenue | 25.94 |
| Total GHG Emissions | ton of carbon dioxide equivalent | 73320.48 |
| Total GHG Emissions Intensity (By Revenue) | ton of carbon dioxide equivalent/RMB1 million of revenue | 27.01 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | ton | 8360.47 |
| Non-Hazardous Waste (Kitchen Waste) | ton | 7380 |
| Plastic Waste | ton | 102.58 |
| Total Non-Hazardous Waste Intensity (By Revenue) | ton/RMB 1 million of revenue | 3.08 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | Liter | 1198 |
| Energy Consumption Intensity (By Revenue) | GWh/RMB 1 million of revenue | 0.04 |
| Gasoline Consumption | Liter | 18326 |
| Natural Gas Consumption | m³ | 1706178 |
| Purchased Electricity | kWh | 83635851.98 |
| Total Direct Energy Consumption | GWh | 18.64 |
| Total Energy Consumption | GWh | 102.28 |
| Total Indirect Energy Consumption | GWh | 83.64 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Wastewater Discharge | ton | 1573190.8 |
| Total Water Withdrawal | m³ | 1709745 |
| Water Consumption | m³ | 1709745 |
| Water Consumption Intensity (By Revenue) | m³/RMB 1 million of revenue | 629.78 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Intensity (By Revenue) | ton/RMB1 million of revenue | 0.2 |
| Packaging Materials Consumed | ton | 530.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 2254 |
| Number of Employees Aged Above 50 | employees | 708 |
| Number of Employees Aged Below 30 | employees | 9839 |
| Number of Employees in Hong Kong | employees | 22 |
| Number of Employees in Mainland China | employees | 12779 |
| Number of Female Employees | employees | 4046 |
| Number of General Employees | employees | 12692 |
| Number of Male Employees | employees | 8755 |
| Number of Senior Management Employees | employees | 109 |
| Number of Total Employees | employees | 12801 |
| Percentage of Female Employees | % | 31.61 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | Percentage | 12 |
| Turnover Rate of Employees Aged Above 50 | Percentage | 5 |
| Turnover Rate of Employees Aged Below 30 | Percentage | 72 |
| Turnover Rate of Female Employees | Percentage | 26 |
| Turnover Rate of Male Employees | Percentage | 64 |
| Turnover Rate of Total Employees | Percentage | 89 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 3338 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | Percentage | 100 |
| Percentage of Trained Female Employees | Percentage | 31.61 |
| Percentage of Trained General Employees | Percentage | 99.15 |
| Percentage of Trained Male Employees | Percentage | 68.39 |
| Percentage of Trained Senior Management | Percentage | 0.85 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | Hour | 4.25 |
| Average Training Hours (General Staff) | Hour | 4.03 |
| Average Training Hours (Male) | Hour | 4.18 |
| Average Training Hours (Senior Management) | Hour | 23.76 |
| Average Training Hours per Employee | Hour | 4.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | Entity | 395 |
| Number of Total Suppliers | Entity | 400 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Product Health and Safety Complaints | Case | 107 |
| Number of Products and Service Related Complaints | Case | 1120 |
| Total Number of Customer Complaints | Case | 1181 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Public Welfare Donations | RMB million | 1.2 |
| Total Social Investment | RMB million | 1.2 |