Sustainability Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Non-compliance with environmental laws and regulations | In 2020, the Group received no fines or non-monetary sanctions for incidences of non-compliance. | 70 | |||
| Reduced amount of NOx emission from the 'Star' Ferry | tonnes | 50.07 | 48.71 | 47.12 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Direct (Scope 1) GHG Emissions - Investment Properties - WEL | tonnes CO2e | 439 | 410 | 1636 | 55 |
| Direct (Scope 1) GHG Emissions - Investment Properties - WESPL | tonnes CO2e | 1587 | 55 | ||
| Direct (Scope 1) GHG Emissions - Investment Properties - WH | tonnes CO2e | 1 | 1 | 0.47 | 55 |
| Direct (Scope 1) GHG Emissions - Leisure and Hospitality - HK Hospitality | tonnes CO2e | 1734 | 1747 | 1239 | 55 |
| Direct (Scope 1) GHG Emissions - Leisure and Hospitality - MPCZ | tonnes CO2e | 968 | 833 | 411 | 55 |
| Direct (Scope 1) GHG Emissions - Logistics - SF | tonnes CO2e | 4326 | 4158 | 3397 | 55 |
| Direct (Scope 1) GHG Emissions - Total | tonnes CO2e | 7468 | 7149 | 8270 | 55 |
| GHG Emissions in tonnes CO2e - Scope 1 | tonnes CO2e | 7468 | 7149 | 8270 | 21 |
| GHG Emissions in tonnes CO2e - Scope 2 | tonnes CO2e | 125449 | 123913 | 90593 | 21 |
| GHG Intensity by number of employee | tonnes CO2e/unit | 44.63 | 45.51 | 35.56 | 55 |
| GHG Intensity by revenue (HK$ million) | tonnes CO2e/unit | 8.31 | 8.17 | 6.38 | 55 |
| GHG emissions in kg CO2e per passenger-km - The 'Star' Ferry | kg CO2e per passenger-km | 0.16 | 0.17 | 0.32 | 21 |
| GHG emissions in tonnes CO2e per GFA m² - Crawford House | tonnes CO2e per GFA m² | 0.1 | 0.1 | 0.09 | 21 |
| GHG emissions in tonnes CO2e per GFA m² - Harbour City, Times Square and Plaza Hollywood | tonnes CO2e per GFA m² | 0.12 | 0.13 | 0.13 | 21 |
| GHG emissions in tonnes CO2e per GFA m² - Pacific Club | tonnes CO2e per GFA m² | 0.17 | 0.18 | 0.11 | 21 |
| GHG emissions in tonnes CO2e per GFA m² - Wheelock Place and Scotts Square | tonnes CO2e per GFA m² | 0.03 | 0.03 | 0.02 | 21 |
| GHG emissions in tonnes CO2e per guest night - Marco Polo Changzhou | tonnes CO2e per guest night | 0.03 | 0.04 | 0.11 | 21 |
| GHG emissions in tonnes CO2e per guest night - Marco Polo Hotels | tonnes CO2e per guest night | 0.06 | 0.09 | 0.08 | 21 |
| GHG emissions in tonnes CO2e per guest night - The Murray | tonnes CO2e per guest night | 0.12 | 0.11 | 0.16 | 21 |
| Indirect (Scope 2) GHG Emissions - Investment Properties - CH | tonnes CO2e | 3064 | 3232 | 2198 | 55 |
| Indirect (Scope 2) GHG Emissions - Investment Properties - WEL | tonnes CO2e | 89320 | 87915 | 63490 | 55 |
| Indirect (Scope 2) GHG Emissions - Investment Properties - WESPL | tonnes CO2e | 3708 | 55 | ||
| Indirect (Scope 2) GHG Emissions - Investment Properties - WH | tonnes CO2e | 3008 | 3068 | 2608 | 55 |
| Indirect (Scope 2) GHG Emissions - Leisure and Hospitality - HK Hospitality | tonnes CO2e | 24608 | 24290 | 15061 | 55 |
| Indirect (Scope 2) GHG Emissions - Leisure and Hospitality - MPCZ | tonnes CO2e | 4861 | 4803 | 3154 | 55 |
| Indirect (Scope 2) GHG Emissions - Logistics - SF | tonnes CO2e | 588 | 605 | 474 | 55 |
| Indirect (Scope 2) GHG Emissions - Total | tonnes CO2e | 125449 | 123913 | 90693 | 55 |
| Reduced greenhouse gas emissions | tonnes CO2e | 132917 | 131062 | 98963 | 5 |
| Total GHG emissions by operation in percentage - Investment Properties | percentage | 76% | 21 | ||
| Total GHG emissions by operation in percentage - Leisure and Hospitality | percentage | 20% | 21 | ||
| Total GHG emissions by operation in percentage - Logistics | percentage | 4% | 21 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Other hazardous waste - Total | tonnes | 44.95 | 37.92 | 6.94 | 56 |
| Reduced total waste generation | tonnes | 29082.05 | 23787.99 | 15758.29 | 5 |
| Waste cooking oil (hazardous waste) - Total | tonnes | 4575.25 | 5121.61 | 3337.16 | 56 |
| Waste industrial oil (hazardous waste) - Total | tonnes | 4.09 | 3.93 | 2.52 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Clothes collected for recycling - Total | tonnes | 2.01 | 1.53 | 0.65 | 56 |
| Food waste collected for recycling - Total | tonnes | 596.97 | 833.05 | 445.96 | 56 |
| General refuse to landfill - Total | tonnes | 22829.93 | 15774.38 | 9882.47 | 56 |
| Glass collected for recycling - Total | tonnes | 53.98 | 72 | 21.34 | 56 |
| Grand total waste (General refuse + Incinerated waste + Waste collected for recycling) - Total | tonnes | 29082.05 | 23787.99 | 15785.29 | 56 |
| Incinerated waste - Total | tonnes | 129.89 | 141.19 | 883.16 | 56 |
| Metals collected for recycling - Total | tonnes | 39.67 | 43.6 | 37.35 | 56 |
| Soap collected for recycling - Total | tonnes | 0.51 | 0.32 | 0.08 | 56 |
| Waste paper collected for recycling - Total | tonnes | 1755.04 | 1746.74 | 1234.4 | 56 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Plastics collected for recycling - Total | tonnes | 7.76 | 9.02 | 6.26 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Diesel oil - Total | GJ | 255 | 458 | 155 | 54 |
| Energy Total | GJ | 869154 | 849955 | 771894 | 54 |
| Energy consumption by operation - Investment Properties | GJ | 597961 | 587177 | 577261 | 20 |
| Energy consumption by operation - Leisure and Hospitality | GJ | 215652 | 209479 | 150465 | 20 |
| Energy consumption by operation - Logistics | GJ | 55541 | 53299 | 44168 | 20 |
| Energy consumption by type - Marine gas oil | GJ | 52302 | 50206 | 41068 | 20 |
| Energy consumption by type - Other (diesel oil, unleaded petrol, LPG and solar energy) | GJ | 1331 | 880 | 357 | 20 |
| Energy consumption by type - PNG | GJ | 29429 | 28874 | 20516 | 20 |
| Energy consumption by type - Purchased electricity | GJ | 770502 | 756698 | 703242 | 20 |
| Energy consumption by type - Towngas | GJ | 15590 | 13477 | 6711 | 20 |
| Energy intensity by number of employee | GJ/unit | 291.86 | 295.12 | 277.36 | 54 |
| Energy intensity by revenue (HK$ million) | GJ/unit | 54.32 | 52.98 | 49.75 | 54 |
| Energy intensity in GJ per GFA m² - Crawford House | GJ/m² | 0.56 | 0.57 | 0.56 | 20 |
| Energy intensity in GJ per GFA m² - Harbour City, Times Square and Plaza Hollywood | GJ/m² | 0.65 | 0.62 | 0.63 | 20 |
| Energy intensity in GJ per GFA m² - Pacific Club | GJ/m² | 0.31 | 0.3 | 0.26 | 20 |
| Energy intensity in GJ per GFA m² - Wheelock House | GJ/m² | 0.62 | 0.56 | 0.58 | 20 |
| Energy intensity in GJ per GFA m² - Wheelock Place and Scotts Square | GJ/m² | 0.56 | 0.54 | 0.54 | 20 |
| Energy intensity in GJ per guest night - Marco Polo Changzhou | GJ/guest night | 0.25 | 0.28 | 1.11 | 20 |
| Energy intensity in GJ per guest night - Marco Polo Hotels | GJ/guest night | 0.55 | 0.64 | 0.84 | 20 |
| Energy intensity in GJ per guest night - The Murray | GJ/guest night | 0.44 | 0.52 | 0.54 | 20 |
| Energy intensity in GJ per passenger-km - The 'Star' Ferry | GJ/passenger-km | 0.0017 | 0.0018 | 0.0033 | 20 |
| Liquefied petroleum gas ("LPG") - Total | GJ | 84 | 40 | 38 | 54 |
| Marine gas oil - Total | GJ | 52302 | 50026 | 41068 | 54 |
| Piped natural gas ("PNG") - Total | GJ | 15590 | 13477 | 6711 | 54 |
| Purchased electricity - Total | GJ | 770502 | 756698 | 703242 | 54 |
| Reduced total energy consumption | GJ | 869154 | 849955 | 771894 | 5 |
| Towngas - Total | GJ | 29429 | 28874 | 20516 | 54 |
| Unleaded petrol - Total | GJ | 481 | 382 | 164 | 54 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Municipal Water Consumption - Investment Properties - CH | m3 | 23383 | 26394 | 26676 | 55 |
| Municipal Water Consumption - Investment Properties - WEL | m3 | 393781 | 487975 | 389407 | 55 |
| Municipal Water Consumption - Investment Properties - WESPL | m3 | 42628 | 55 | ||
| Municipal Water Consumption - Investment Properties - WH | m3 | 17876 | 21388 | 18349 | 55 |
| Municipal Water Consumption - Leisure and Hospitality - HK Hospitality | m3 | 389447 | 373998 | 255680 | 55 |
| Municipal Water Consumption - Leisure and Hospitality - MPCZ | m3 | 84170 | 79070 | 47000 | 55 |
| Municipal Water Consumption - Logistics - SF | m3 | 6647 | 6215 | 6223 | 55 |
| Municipal Water Consumption - Total | m3 | 915304 | 995040 | 785963 | 55 |
| Recycled Water Consumption - Investment Properties - WESPL | m3 | 35434 | 55 | ||
| Recycled Water Consumption - Total | m3 | 35434 | 55 | ||
| Reduced water consumption from leisure and hospitality | m³ | 473617 | 453068 | 302680 | 5 |
| Water Intensity by number of employee | m3/unit | 307.36 | 345.5 | 295.15 | 55 |
| Water Intensity by revenue (HK$ million) | m3/unit | 57.21 | 62.02 | 52.94 | 55 |
| Water consumption by operation - Investment Properties | m³ | 6647 | 6215 | 6223 | 22 |
| Water consumption by operation - Leisure and Hospitality | m³ | 435040 | 535757 | 512494 | 22 |
| Water consumption by operation - Logistics | m³ | 473617 | 453068 | 302600 | 22 |
| Water discharge by operation to a third party - Investment Properties | m³ | 6647 | 6215 | 6223 | 22 |
| Water discharge by operation to a third party - Leisure and Hospitality | m³ | 266367 | 352868 | 343611 | 22 |
| Water discharge by operation to a third party - Logistics | m³ | 434165 | 374924 | 238587 | 22 |
| Water intensity in m³ per GFA m² - Crawford House | m³/GFA m² | 0.73 | 0.88 | 0.75 | 22 |
| Water intensity in m³ per GFA m² - Harbour City, Times Square and Plaza Hollywood | m³/GFA m² | 1.06 | 0.96 | 0.67 | 22 |
| Water intensity in m³ per GFA m² - Pacific Club | m³/GFA m² | 0.73 | 0.88 | 1.33 | 22 |
| Water intensity in m³ per GFA m² - Wheelock House | m³/GFA m² | 0.45 | 0.54 | 0.43 | 22 |
| Water intensity in m³ per GFA m² - Wheelock Place and Scotts Square | m³/GFA m² | 1.33 | 1.5 | 1.52 | 22 |
| Water intensity in m³ per guest night - Marco Polo Changzhou | m³/guest night | 1.51 | 1.32 | 2.01 | 22 |
| Water intensity in m³ per guest night - Marco Polo Hotels | m³/guest night | 0.91 | 0.87 | 1.12 | 22 |
| Water intensity in m³ per guest night - Pacific Club | m³/guest night | 1.38 | 22 | ||
| Water intensity in m³ per guest night - The Murray | m³/guest night | 0.63 | 0.58 | 0.58 | 22 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Electricity saving from shutting down chillers at Plaza Hollywood | kWh | 684978 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Age distribution of employees, General Staff, 30-50 | % | 48 | 31 | ||
| Age distribution of employees, General Staff, 51 or above | % | 30 | 31 | ||
| Age distribution of employees, General Staff, Below 30 | % | 22 | 31 | ||
| Age distribution of employees, Middle Management, 30-50 | % | 79 | 31 | ||
| Age distribution of employees, Middle Management, 51 or above | % | 19 | 31 | ||
| Age distribution of employees, Middle Management, Below 30 | % | 2 | 31 | ||
| Age distribution of employees, Senior Management, 30-50 | % | 54 | 31 | ||
| Age distribution of employees, Senior Management, 51 or above | % | 46 | 31 | ||
| Gender distribution of General Staff, Female | % | 45 | 46 | 46 | 30 |
| Gender distribution of General Staff, Male | % | 55 | 54 | 54 | 30 |
| Gender distribution of Middle Management, Female | % | 42 | 40 | 44 | 30 |
| Gender distribution of Middle Management, Male | % | 58 | 60 | 56 | 30 |
| Gender distribution of Senior Management, Female | % | 41 | 36 | 40 | 30 |
| Gender distribution of Senior Management, Male | % | 59 | 64 | 60 | 30 |
| HK Hospitality General Staff - 30–50 | percent | 53.0% | 58 | ||
| HK Hospitality General Staff - 51 or above | percent | 26.8% | 58 | ||
| HK Hospitality General Staff - Below 30 | percent | 20.2% | 58 | ||
| HK Hospitality General Staff - Female | percent | 48.1% | 58 | ||
| HK Hospitality General Staff - Male | percent | 51.9% | 58 | ||
| HK Hospitality General Staff - Minority group | percent | 6.8% | 58 | ||
| HK Hospitality General Staff - Non-minority group | percent | 93.2% | 58 | ||
| HK Hospitality Middle management - 30–50 | percent | 75.7% | 58 | ||
| HK Hospitality Middle management - 51 or above | percent | 20.8% | 58 | ||
| HK Hospitality Middle management - Below 30 | percent | 3.5% | 58 | ||
| HK Hospitality Middle management - Female | percent | 38.2% | 58 | ||
| HK Hospitality Middle management - Male | percent | 61.8% | 58 | ||
| HK Hospitality Middle management - Minority group | percent | 2.1% | 58 | ||
| HK Hospitality Middle management - Non-minority group | percent | 97.9% | 58 | ||
| HK Hospitality Senior management - 30–50 | percent | 50.0% | 58 | ||
| HK Hospitality Senior management - 51 or above | percent | 50.0% | 58 | ||
| HK Hospitality Senior management - Below 30 | percent | 0.0% | 58 | ||
| HK Hospitality Senior management - Female | percent | 35.3% | 58 | ||
| HK Hospitality Senior management - Male | percent | 64.7% | 58 | ||
| HK Hospitality Senior management - Minority group | percent | 41.2% | 58 | ||
| HK Hospitality Senior management - Non-minority group | percent | 58.8% | 58 | ||
| MPCZ General Staff - 30–50 | percent | 59.1% | 58 | ||
| MPCZ General Staff - 51 or above | percent | 18.9% | 58 | ||
| MPCZ General Staff - Below 30 | percent | 22.0% | 58 | ||
| MPCZ General Staff - Female | percent | 53.0% | 58 | ||
| MPCZ General Staff - Male | percent | 47.0% | 58 | ||
| MPCZ General Staff - Minority group | percent | 1.2% | 58 | ||
| MPCZ General Staff - Non-minority group | percent | 98.8% | 58 | ||
| MPCZ Middle management - 30–50 | percent | 100.0% | 58 | ||
| MPCZ Middle management - 51 or above | percent | 0.0% | 58 | ||
| MPCZ Middle management - Below 30 | percent | 0.0% | 58 | ||
| MPCZ Middle management - Female | percent | 50.0% | 58 | ||
| MPCZ Middle management - Male | percent | 50.0% | 58 | ||
| MPCZ Middle management - Minority group | percent | 10.0% | 58 | ||
| MPCZ Middle management - Non-minority group | percent | 90.0% | 58 | ||
| MPCZ Senior management - 30–50 | percent | 100.0% | 58 | ||
| MPCZ Senior management - 51 or above | percent | 0.0% | 58 | ||
| MPCZ Senior management - Below 30 | percent | 0.0% | 58 | ||
| MPCZ Senior management - Female | percent | 40.0% | 58 | ||
| MPCZ Senior management - Male | percent | 60.0% | 58 | ||
| MPCZ Senior management - Minority group | percent | 0.0% | 58 | ||
| MPCZ Senior management - Non-minority group | percent | 100.0% | 58 | ||
| New employee hires - 30–50 - Total | 11%, 19%, 25% | 386 | 280 | 159 | 59 |
| New employee hires - 51 or above - Total | 16%, 19%, 9% | 139 | 155 | 75 | 59 |
| New employee hires - Below 30 - Total | 34%, 40%, 54% | 380 | 251 | 181 | 59 |
| New employee hires - Female - Total | 15%, 24%, 33% | 436 | 341 | 190 | 59 |
| New employee hires - Hong Kong SAR | 15%, 24%, 28% | 753 | 586 | 377 | 59 |
| New employee hires - Mainland China | 19%, 21%, 58% | 152 | 70 | 34 | 59 |
| New employee hires - Male - Total | 15%, 22%, 29% | 469 | 345 | 225 | 59 |
| New employee hires - Singapore | 5% | 4 | 59 | ||
| New employee hires - Total (regional) | 15%, 23%, 30% | 905 | 656 | 415 | 59 |
| Overall General Staff - 30–50 | percent | 48.4% | 58 | ||
| Overall General Staff - 51 or above | percent | 29.8% | 58 | ||
| Overall General Staff - Below 30 | percent | 21.8% | 58 | ||
| Overall General Staff - Female | percent | 45.7% | 58 | ||
| Overall General Staff - Male | percent | 54.3% | 58 | ||
| Overall General Staff - Minority group | percent | 4.5% | 58 | ||
| Overall General Staff - Non-minority group | percent | 95.5% | 58 | ||
| Overall Middle management - 30–50 | percent | 79.0% | 58 | ||
| Overall Middle management - 51 or above | percent | 18.9% | 58 | ||
| Overall Middle management - Below 30 | percent | 2.1% | 58 | ||
| Overall Middle management - Female | percent | 44.3% | 58 | ||
| Overall Middle management - Male | percent | 55.7% | 58 | ||
| Overall Middle management - Minority group | percent | 1.7% | 58 | ||
| Overall Middle management - Non-minority group | percent | 98.3% | 58 | ||
| Overall Senior management - 30–50 | percent | 54.0% | 58 | ||
| Overall Senior management - 51 or above | percent | 46.0% | 58 | ||
| Overall Senior management - Below 30 | percent | 0.0% | 58 | ||
| Overall Senior management - Female | percent | 40.0% | 58 | ||
| Overall Senior management - Male | percent | 60.0% | 58 | ||
| Overall Senior management - Minority group | percent | 28.0% | 58 | ||
| Overall Senior management - Non-minority group | percent | 72.0% | 58 | ||
| Permanent contract employees - HK Hospitality - Female | 726 | 685 | 616 | 58 | |
| Permanent contract employees - HK Hospitality - Male | 838 | 796 | 707 | 58 | |
| Permanent contract employees - MPCZ - Female | 8 | 7 | 58 | ||
| Permanent contract employees - MPCZ - Male | 9 | 8 | 58 | ||
| Permanent contract employees - SF - Female | 37 | 22 | 21 | 58 | |
| Permanent contract employees - SF - Male | 252 | 247 | 250 | 58 | |
| Permanent contract employees - Total - Female | 1192 | 1154 | 1128 | 58 | |
| Permanent contract employees - Total - Male | 1460 | 1432 | 1378 | 58 | |
| Permanent contract employees - WEL - Female | 421 | 440 | 460 | 58 | |
| Permanent contract employees - WEL - Male | 361 | 381 | 391 | 58 | |
| Permanent contract employees - WESPL - Female | 31 | 58 | |||
| Permanent contract employees - WESPL - Male | 30 | 58 | |||
| SF General Staff - 30–50 | percent | 17.0% | 58 | ||
| SF General Staff - 51 or above | percent | 76.1% | 58 | ||
| SF General Staff - Below 30 | percent | 6.8% | 58 | ||
| SF General Staff - Female | percent | 7.2% | 58 | ||
| SF General Staff - Male | percent | 92.8% | 58 | ||
| SF General Staff - Minority group | percent | 0.8% | 58 | ||
| SF General Staff - Non-minority group | percent | 99.2% | 58 | ||
| SF Middle management - 30–50 | percent | 57.1% | 58 | ||
| SF Middle management - 51 or above | percent | 28.6% | 58 | ||
| SF Middle management - Below 30 | percent | 14.3% | 58 | ||
| SF Middle management - Female | percent | 28.6% | 58 | ||
| SF Middle management - Male | percent | 71.4% | 58 | ||
| SF Middle management - Minority group | percent | 0.0% | 58 | ||
| SF Middle management - Non-minority group | percent | 100.0% | 58 | ||
| SF Senior management - 30–50 | percent | 0.0% | 58 | ||
| SF Senior management - 51 or above | percent | 0.0% | 58 | ||
| SF Senior management - Below 30 | percent | 0.0% | 58 | ||
| SF Senior management - Female | percent | 0.0% | 58 | ||
| SF Senior management - Male | percent | 0.0% | 58 | ||
| SF Senior management - Minority group | percent | 0.0% | 58 | ||
| SF Senior management - Non-minority group | percent | 0.0% | 58 | ||
| WEL General Staff - 30–50 | percent | 50.7% | 58 | ||
| WEL General Staff - 51 or above | percent | 20.8% | 58 | ||
| WEL General Staff - Below 30 | percent | 28.5% | 58 | ||
| WEL General Staff - Female | percent | 53.9% | 58 | ||
| WEL General Staff - Male | percent | 46.1% | 58 | ||
| WEL General Staff - Minority group | percent | 0.0% | 58 | ||
| WEL General Staff - Non-minority group | percent | 100.0% | 58 | ||
| WEL Middle management - 30–50 | percent | 85.3% | 58 | ||
| WEL Middle management - 51 or above | percent | 14.7% | 58 | ||
| WEL Middle management - Below 30 | percent | 0.0% | 58 | ||
| WEL Middle management - Female | percent | 45.1% | 58 | ||
| WEL Middle management - Male | percent | 54.9% | 58 | ||
| WEL Middle management - Minority group | percent | 0.0% | 58 | ||
| WEL Middle management - Non-minority group | percent | 100.0% | 58 | ||
| WEL Senior management - 30–50 | percent | 50.0% | 58 | ||
| WEL Senior management - 51 or above | percent | 50.0% | 58 | ||
| WEL Senior management - Below 30 | percent | 0.0% | 58 | ||
| WEL Senior management - Female | percent | 50.0% | 58 | ||
| WEL Senior management - Male | percent | 50.0% | 58 | ||
| WEL Senior management - Minority group | percent | 0.0% | 58 | ||
| WEL Senior management - Non-minority group | percent | 100.0% | 58 | ||
| WESPL General Staff - 30–50 | percent | 34.8% | 58 | ||
| WESPL General Staff - 51 or above | percent | 32.6% | 58 | ||
| WESPL General Staff - Below 30 | percent | 32.6% | 58 | ||
| WESPL General Staff - Female | percent | 41.3% | 58 | ||
| WESPL General Staff - Male | percent | 58.7% | 58 | ||
| WESPL General Staff - Minority group | percent | 52.2% | 58 | ||
| WESPL General Staff - Non-minority group | percent | 47.8% | 58 | ||
| WESPL Middle management - 30–50 | percent | 71.4% | 58 | ||
| WESPL Middle management - 51 or above | percent | 28.6% | 58 | ||
| WESPL Middle management - Below 30 | percent | 0.0% | 58 | ||
| WESPL Middle management - Female | percent | 75.0% | 58 | ||
| WESPL Middle management - Male | percent | 25.0% | 58 | ||
| WESPL Middle management - Minority group | percent | 3.6% | 58 | ||
| WESPL Middle management - Non-minority group | percent | 96.4% | 58 | ||
| WESPL Senior management - 30–50 | percent | 33.3% | 58 | ||
| WESPL Senior management - 51 or above | percent | 66.7% | 58 | ||
| WESPL Senior management - Below 30 | percent | 0.0% | 58 | ||
| WESPL Senior management - Female | percent | 66.7% | 58 | ||
| WESPL Senior management - Male | percent | 33.3% | 58 | ||
| WESPL Senior management - Minority group | percent | 0.0% | 58 | ||
| WESPL Senior management - Non-minority group | percent | 100.0% | 58 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate, Overall, Female | % | 2.05 | 61 | ||
| Absentee rate, Overall, Male | % | 1.78 | 61 | ||
| Absentee rate, Overall, by region | % | 1.9 | 61 | ||
| Absentee rate, Singapore | % | 3.59 | 61 | ||
| Employee turnover - 30–50 - Total | 17%, 28%, 29% | 447 | 416 | 247 | 59 |
| Employee turnover - 51 or above - Total | 21%, 25%, 26% | 198 | 191 | 171 | 59 |
| Employee turnover - Below 30 - Total | 46%, 54%, 57% | 384 | 401 | 307 | 59 |
| Employee turnover - Female - Total | 27%, 39%, 40% | 535 | 503 | 336 | 59 |
| Employee turnover - Hong Kong SAR | number (25%), number (32%), number (35%) | 863 | 864 | 622 | 60 |
| Employee turnover - Mainland China | number (44%), number (51%), number (63%) | 166 | 144 | 91 | 60 |
| Employee turnover - Male - Total | 26%, 30%, 32% | 494 | 505 | 389 | 59 |
| Employee turnover - Singapore | number (16%) | 12 | 60 | ||
| Employee turnover - Total | number (26%), number (35%), number (36%) | 1029 | 1008 | 725 | 60 |
| Parental leave - Retention rate by gender - HK Hospitality - Female | 71% | 100% | 60 | ||
| Parental leave - Retention rate by gender - HK Hospitality - Male | 94% | 80% | 60 | ||
| Parental leave - Retention rate by gender - MPCZ - Female | 100% | 75% | 60 | ||
| Parental leave - Retention rate by gender - MPCZ - Male | 100% | 100% | 60 | ||
| Parental leave - Retention rate by gender - Overall - Female | 78% | 89% | 60 | ||
| Parental leave - Retention rate by gender - Overall - Male | 97% | 89% | 60 | ||
| Parental leave - Retention rate by gender - SF - Female | 100% | 60 | |||
| Parental leave - Retention rate by gender - SF - Male | 100% | 60 | |||
| Parental leave - Retention rate by gender - WEL - Female | 80% | 88% | 60 | ||
| Parental leave - Retention rate by gender - WEL - Male | 100% | 100% | 60 | ||
| Parental leave - Return to work rate - HK Hospitality | 100% | 97% | 100% | 60 | |
| Parental leave - Return to work rate - MPCZ | 100% | 100% | 100% | 60 | |
| Parental leave - Return to work rate - Overall | 100% | 98% | 100% | 60 | |
| Parental leave - Return to work rate - SF | 100% | 100% | 60 | ||
| Parental leave - Return to work rate - WEL | 100% | 100% | 100% | 60 | |
| Parental leave - Return to work rate - WESPL | N/A | N/A | N/A | 60 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Injury rate per 1000 employees - HK Hospitality - Female | 65 | 51 | 50 | 60 | |
| Injury rate per 1000 employees - HK Hospitality - Male | 69 | 46 | 40 | 60 | |
| Injury rate per 1000 employees - Hong Kong SAR | 47 | 38 | 34 | 60 | |
| Injury rate per 1000 employees - MPCZ - Female | 29 | 24 | 60 | ||
| Injury rate per 1000 employees - MPCZ - Male | 47 | 20 | 35 | 60 | |
| Injury rate per 1000 employees - Mainland China | 38 | 15 | 17 | 60 | |
| Injury rate per 1000 employees - Overall | 46 | 35 | 32 | 60 | |
| Injury rate per 1000 employees - Overall - Female | 44 | 35 | 34 | 60 | |
| Injury rate per 1000 employees - Overall - Male | 48 | 34 | 30 | 60 | |
| Injury rate per 1000 employees - SF - Female | 95 | 60 | |||
| Injury rate per 1000 employees - SF - Male | 16 | 32 | 16 | 60 | |
| Injury rate per 1000 employees - WEL - Female | 17 | 13 | 19 | 60 | |
| Injury rate per 1000 employees - WEL - Male | 21 | 15 | 24 | 60 | |
| Reduced injury rate per 1000 employees | cases | 46 | 35 | 32 | 5 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost day rate, Hong Kong SAR | % | 0.45 | 61 |
| Lost day rate, Investment Properties, WEL, Female | % | 0.09 | 61 |
| Lost day rate, Investment Properties, WEL, Male | % | 0.04 | 61 |
| Lost day rate, Leisure and Hospitality, HK Hospitality, Female | % | 0.55 | 61 |
| Lost day rate, Leisure and Hospitality, HK Hospitality, Male | % | 0.91 | 61 |
| Lost day rate, Leisure and Hospitality, MPCZ, Male | % | 0.96 | 61 |
| Lost day rate, Logistics, SF, Female | % | 0.07 | 61 |
| Lost day rate, Logistics, SF, Male | % | 0.15 | 61 |
| Lost day rate, Mainland China | % | 0.46 | 61 |
| Lost day rate, Overall, Female | % | 0.33 | 61 |
| Lost day rate, Overall, Male | % | 0.53 | 61 |
| Lost day rate, Overall, by region | % | 0.44 | 61 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Absentee rate, Hong Kong SAR | % | 1.91 | 61 |
| Absentee rate, Investment Properties, WEL, Female | % | 2.01 | 61 |
| Absentee rate, Investment Properties, WEL, Male | % | 1.23 | 61 |
| Absentee rate, Investment Properties, WESPL, Female | % | 2.58 | 61 |
| Absentee rate, Investment Properties, WESPL, Male | % | 4.55 | 61 |
| Absentee rate, Leisure and Hospitality, HK Hospitality, Female | % | 2.26 | 61 |
| Absentee rate, Leisure and Hospitality, HK Hospitality, Male | % | 1.98 | 61 |
| Absentee rate, Leisure and Hospitality, MPCZ, Female | % | 0.72 | 61 |
| Absentee rate, Leisure and Hospitality, MPCZ, Male | % | 1.52 | 61 |
| Absentee rate, Logistics, SF, Female | % | 1.63 | 61 |
| Absentee rate, Logistics, SF, Male | % | 1.79 | 61 |
| Absentee rate, Mainland China | % | 1.1 | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of employees trained - Female - Investment Properties - WEL | % | 53.1 | 62 |
| Percentage of employees trained - Female - Investment Properties - WESPL | % | 28.6 | 62 |
| Percentage of employees trained - Female - Leisure and Hospitality - HK Hospitality | % | 78.3 | 62 |
| Percentage of employees trained - Female - Leisure and Hospitality - MPCZ | % | 86.2 | 62 |
| Percentage of employees trained - Female - Logistics - SF | % | 23.8 | 62 |
| Percentage of employees trained - Female - Overall | % | 66.9 | 62 |
| Percentage of employees trained - General staff - Investment Properties - WEL | % | 58.2 | 62 |
| Percentage of employees trained - General staff - Investment Properties - WESPL | % | 23.9 | 62 |
| Percentage of employees trained - General staff - Leisure and Hospitality - HK Hospitality | % | 84 | 62 |
| Percentage of employees trained - General staff - Leisure and Hospitality - MPCZ | % | 88.4 | 62 |
| Percentage of employees trained - General staff - Logistics - SF | % | 49.2 | 62 |
| Percentage of employees trained - General staff - Overall | % | 71.1 | 62 |
| Percentage of employees trained - Male - Investment Properties - WEL | % | 67.1 | 62 |
| Percentage of employees trained - Male - Investment Properties - WESPL | % | 31.4 | 62 |
| Percentage of employees trained - Male - Leisure and Hospitality - HK Hospitality | % | 88.7 | 62 |
| Percentage of employees trained - Male - Leisure and Hospitality - MPCZ | % | 92.9 | 62 |
| Percentage of employees trained - Male - Logistics - SF | % | 52.4 | 62 |
| Percentage of employees trained - Male - Overall | % | 75.6 | 62 |
| Percentage of employees trained - Middle management - Investment Properties - WEL | % | 68.6 | 62 |
| Percentage of employees trained - Middle management - Investment Properties - WESPL | % | 35.7 | 62 |
| Percentage of employees trained - Middle management - Leisure and Hospitality - HK Hospitality | % | 85.4 | 62 |
| Percentage of employees trained - Middle management - Leisure and Hospitality - MPCZ | % | 100 | 62 |
| Percentage of employees trained - Middle management - Logistics - SF | % | 85.7 | 62 |
| Percentage of employees trained - Middle management - Overall | % | 75.3 | 62 |
| Percentage of employees trained - Senior management - Investment Properties - WEL | % | 87.5 | 62 |
| Percentage of employees trained - Senior management - Investment Properties - WESPL | % | 66.7 | 62 |
| Percentage of employees trained - Senior management - Leisure and Hospitality - HK Hospitality | % | 70.6 | 62 |
| Percentage of employees trained - Senior management - Leisure and Hospitality - MPCZ | % | 100 | 62 |
| Percentage of employees trained - Senior management - Overall | % | 76 | 62 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average number of training hours per employee - Female - Investment Properties - WEL | hours | 3 | 62 |
| Average number of training hours per employee - Female - Investment Properties - WESPL | hours | 2.8 | 62 |
| Average number of training hours per employee - Female - Leisure and Hospitality - HK Hospitality | hours | 25.2 | 62 |
| Average number of training hours per employee - Female - Leisure and Hospitality - MPCZ | hours | 4.5 | 62 |
| Average number of training hours per employee - Female - Logistics - SF | hours | 0.8 | 62 |
| Average number of training hours per employee - Female - Overall | hours | 14.2 | 62 |
| Average number of training hours per employee - General staff - Investment Properties - WEL | hours | 9.1 | 62 |
| Average number of training hours per employee - General staff - Investment Properties - WESPL | hours | 0.7 | 62 |
| Average number of training hours per employee - General staff - Leisure and Hospitality - HK Hospitality | hours | 25.7 | 62 |
| Average number of training hours per employee - General staff - Leisure and Hospitality - MPCZ | hours | 4.2 | 62 |
| Average number of training hours per employee - General staff - Logistics - SF | hours | 3.3 | 62 |
| Average number of training hours per employee - General staff - Overall | hours | 16 | 62 |
| Average number of training hours per employee - Male - Investment Properties - WEL | hours | 15.1 | 62 |
| Average number of training hours per employee - Male - Investment Properties - WESPL | hours | 1.1 | 62 |
| Average number of training hours per employee - Male - Leisure and Hospitality - HK Hospitality | hours | 25 | 62 |
| Average number of training hours per employee - Male - Leisure and Hospitality - MPCZ | hours | 5.4 | 62 |
| Average number of training hours per employee - Male - Logistics - SF | hours | 3.6 | 62 |
| Average number of training hours per employee - Male - Overall | hours | 17.1 | 62 |
| Average number of training hours per employee - Middle management - Investment Properties - WEL | hours | 5.6 | 62 |
| Average number of training hours per employee - Middle management - Investment Properties - WESPL | hours | 2.7 | 62 |
| Average number of training hours per employee - Middle management - Leisure and Hospitality - HK Hospitality | hours | 24.4 | 62 |
| Average number of training hours per employee - Middle management - Leisure and Hospitality - MPCZ | hours | 15.5 | 62 |
| Average number of training hours per employee - Middle management - Logistics - SF | hours | 6.3 | 62 |
| Average number of training hours per employee - Middle management - Overall | hours | 15 | 62 |
| Average number of training hours per employee - Senior management - Investment Properties - WEL | hours | 14.3 | 62 |
| Average number of training hours per employee - Senior management - Investment Properties - WESPL | hours | 16.4 | 62 |
| Average number of training hours per employee - Senior management - Leisure and Hospitality - HK Hospitality | hours | 4.6 | 62 |
| Average number of training hours per employee - Senior management - Leisure and Hospitality - MPCZ | hours | 7.6 | 62 |
| Average number of training hours per employee - Senior management - Overall | hours | 7.1 | 62 |
| Total number of training hours provided to employees | hours | 43894 | 31 |
| Total number of training hours provided to employees, Female | hours | 25910 | 31 |
| Total number of training hours provided to employees, General Staff | hours | 39177 | 31 |
| Total number of training hours provided to employees, Male | hours | 17984 | 31 |
| Total number of training hours provided to employees, Middle Management | hours | 4360 | 31 |
| Total number of training hours provided to employees, Senior Management | hours | 357 | 31 |
| Total number of training hours provided to staff of contractors and sub-contractors | hours | >2200 | 31 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| NOₓ Emissions | tonnes | 50.07 | 48.71 | 47.12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 7468 | 7149 | 8270 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 125449 | 123913 | 90593 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/unit | 44.63 | 45.51 | 35.56 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2e/unit | 8.31 | 8.17 | 6.38 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 4624.29 | 5163.46 | 3346.62 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Glass Waste | tonnes | 53.98 | 72 | 21.34 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 596.97 | 833.05 | 445.96 |
| Non-Hazardous Waste Disposed | tonnes | 22959.82 | 15915.57 | 10765.63 |
| Non-Hazardous Waste Incineration | tonnes | 129.89 | 141.19 | 883.16 |
| Non-Hazardous Waste Landfilling | tonnes | 22829.93 | 15774.38 | 9882.47 |
| Non-Hazardous Waste Recycled | tonnes | 245.97 | 2326.23 | 1345.78 |
| Paper Waste | tonnes | 1755.04 | 1746.74 | 1234.4 |
| Plastic Waste | tonnes | 7.76 | 9.02 | 6.26 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tonnes CO2 | |
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2014 | % | 30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Diesel Fuel Consumption | GJ | 255 | 458 | 155 |
| Energy Consumption Intensity (By Area) | GJ/m² | 0.56 | 0.57 | 0.56 |
| Energy Consumption Intensity (By Employee) | GJ/unit | 291.86 | 295.12 | 277.36 |
| Energy Consumption Intensity (By Revenue) | GJ/unit | 54.32 | 52.98 | 49.75 |
| Gasoline Consumption | GJ | 481 | 382 | 164 |
| LPG Consumption | GJ | 84 | 40 | 38 |
| Marine gas oil - Total | GJ | 52302 | 50026 | 41068 |
| Natural Gas Consumption | GJ | 15590 | 13477 | 6711 |
| Purchased Electricity | GJ | 770502 | 756698 | 703242 |
| Total Energy Consumption | GJ | 869154 | 849955 | 771894 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Municipal Water Consumption | m3 | 915304 | 995040 | 785963 |
| Recycled Water Percentage | percent | 4.51 | ||
| Recycled Water Usage | m3 | 35434 | ||
| Water Consumption Intensity (By Revenue) | m3/unit | 57.21 | 62.02 | 52.94 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 684978 |
| Target Electricity Usage Reduction Percentage by 2030 Compared to 2021 | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Employees in Hong Kong | 2445 | 2445 | ||
| Number of Employees in Mainland China | 1179 | 1179 | ||
| Number of Female Employees | 1192 | 1154 | 1128 | |
| Number of Full-time Employees (Female) | 1161 | 1128 | ||
| Number of Full-time Employees (Male) | 1476 | 1378 | ||
| Number of Male Employees | 1460 | 1432 | 1378 | |
| Number of New Employees | 905 | 656 | 415 | |
| Number of New Employees (Above 50) | 139 | 155 | 75 | |
| Number of New Employees (Aged 30-50) | 386 | 280 | 159 | |
| Number of New Employees (Aged Below 30) | 380 | 251 | 181 | |
| Number of New Employees (Female) | 436 | 341 | 190 | |
| Number of New Employees (Hong Kong) | 753 | 586 | 377 | |
| Number of New Employees (Mainland China) | 152 | 70 | 34 | |
| Number of New Employees (Male) | 469 | 345 | 225 | |
| Number of New Employees (Singapore) | 4 | |||
| Number of Part-time Employees (Female) | 41 | 41 | ||
| Number of Part-time Employees (Male) | 105 | 105 | ||
| Number of Temporary Workers (Female) | 134 | 134 | ||
| Number of Temporary Workers (Male) | 125 | 125 | ||
| Number of Total Employees | 2652 | 2586 | 2506 | |
| Percentage of Employees Aged 30-50 | % | 48.4 | ||
| Percentage of Employees Aged Above 50 | % | 29.8 | ||
| Percentage of Employees Aged Below 30 | % | 21.8 | ||
| Percentage of Female Employees | % | 45.7 | ||
| Percentage of Male Employees | % | 54.3 | ||
| Percentage of New Employees | % | 30 | 23 | 15 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Percentage of Employees still Employed 12 Months after Return to Work | % | 87.5 | 89 | |
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 78 | 89 | |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 97 | 89 | |
| Turnover Rate of Employees Aged 30-50 | % | 29 | 28 | 17 |
| Turnover Rate of Employees Aged Above 50 | % | 26 | 25 | 21 |
| Turnover Rate of Employees Aged Below 30 | % | 54 | 46 | 57 |
| Turnover Rate of Employees in Hong Kong | % | 32 | 35 | 25 |
| Turnover Rate of Employees in Mainland China | % | 63 | 44 | 51 |
| Turnover Rate of Employees in Singapore | % | 16 | ||
| Turnover Rate of Female Employees | % | 40 | 39 | 27 |
| Turnover Rate of Male Employees | % | 30 | 32 | 26 |
| Turnover Rate of Total Employees | % | 35 | 36 | 26 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries (Hong Kong) | % | 0.45 |
| Lost Days Due to Work-related Injuries (Mainland China) | % | 0.46 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 71.1 |
| Percentage of Trained Female Employees | % | 66.9 |
| Percentage of Trained General Employees | % | 71.1 |
| Percentage of Trained Male Employees | % | 75.6 |
| Percentage of Trained Middle Management | % | 75.3 |
| Percentage of Trained Senior Management | % | 76 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hours | 14.2 |
| Average Training Hours (General Staff) | hours | 16 |
| Average Training Hours (Male) | hours | 17.1 |
| Average Training Hours (Middle Management) | hours | 15 |
| Average Training Hours (Senior Management) | hours | 7.1 |
| Total Training Hours | hours | 43894 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Proportion of Spending on Local Suppliers | % |