Sustainability Report 2020

Year: 2020
Published: 2021-05-13
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Direct GHG emissions (Scope 1) tCO2e 333 350 282 88
Indirect GHG emissions (Scope 2) tCO2e 65003 65083 63394 88
Other indirect GHG emissions (Scope 3) tCO2e 49 39 61 88
Scope 1, 2 and 3 emissions per area tCO2e/m2 0.25 0.24 0.25 88
Scope 1, 2 and 3 emissions per employee tCO2e/employee 5.33 5.2 5.08 88
Total Scope 1 and 2 emissions tCO2e 65336 65433 63676 88
Total Scope 1, 2 and 3 emissions tCO2e 65385 65472 63737 88

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Total hazardous waste (number of items) items 5564 4628 7679 89

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
General waste to landfill (tonnes) tonnes 860.71 611.6 184.3 89
General waste to landfill (tonnes/employee) tonnes/employee 0.07 0.049 0.015 89
Non-hazardous waste recycled - Aluminium tonnes 0.21 0.38 1.35 89
Non-hazardous waste recycled - Food waste tonnes 79.28 65.06 50.06 89
Non-hazardous waste recycled - Paper tonnes 282.77 297.64 261.3 89
Non-hazardous waste recycled - Plastic tonnes 0.35 0.41 0.58 89
Paper purchased (tonnes) tonnes 618.85 576.55 496.54 89
Paper purchased (tonnes)/employee tonnes/employee 50.4 45.79 39.54 89
Total non-hazardous waste (tonnes) tonnes 362.61 363.49 313.29 89

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 2020 Report Pages
Hazardous waste recycled - E-waste (number of items) items 4293 3709 7159 89
Hazardous waste recycled - Fluorescent tubes (number of items) items 1186 851 458 89
Hazardous waste recycled - Rechargeable battery (number of items) items 85 68 62 89

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Diesel consumption for corporate fleet GJ 684 612 677 88
Electricity consumption GJ 344990 343810 337374 88
Energy intensity GJ/employee 28.51 27.72 27.22 88
Petrol consumption for corporate fleet GJ 1785 2073 1577 88
Total energy consumption GJ 350021 349023 341754 88
Towngas consumption GJ 2562 2528 2126 88

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Water consumption (Megalitre) Megalitre 81 65 97.15 89
Water consumption (Megalitre/employee) Megalitre/employee 0.0066 0.0052 0.0077 89

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Board gender diversity Female % % 11 10 11 92
Board gender diversity Male % % 89 90 89 92
Employees entitled to parental leave - Female 7907 8063 8302 93
Employees entitled to parental leave - Male 5822 6066 6180 93
Employees entitled to parental leave - Total 13729 14129 14482 93
Employees that returned from parental leave - Female 181 263 264 93
Employees that returned from parental leave - Male 181 192 178 93
Employees that returned from parental leave - Total 362 455 442 93
Employees that took parental leave - Female 186 272 272 93
Employees that took parental leave - Male 184 193 180 93
Employees that took parental leave - Total 370 465 452 93
General employees by age 18-30 3699 92
General employees by age 31-40 1496 92
General employees by age 41-50 1440 92
General employees by age 51 or above 1152 92
General employees gender diversity Female % % 36.15 34.65 34.17 92
General employees gender diversity Male % % 19.32 18.81 18.04 92
Middle level staff by age 18-30 600 92
Middle level staff by age 31-40 2508 92
Middle level staff by age 41-50 2078 92
Middle level staff by age 51 or above 1110 92
Middle level staff gender diversity Female % % 19.43 20.49 21.15 92
Middle level staff gender diversity Male % % 19.84 20.65 21.06 92
New hire by gender Female number 2331 1613 1018 92
New hire by gender Female rate % of total staff 16.59 11 6.82 92
New hire by gender Male number 1730 1397 764 92
New hire by gender Male rate % of total staff 12.32 9.52 5.13 92
New hires by age 18-30 number 2748 1877 1149 92
New hires by age 18-30 rate % of total staff 19.56 12.79 7.7 92
New hires by age 31-40 number 686 760 408 92
New hires by age 31-40 rate % of total staff 4.88 5.19 2.74 92
New hires by age 41-50 number 363 271 160 92
New hires by age 41-50 rate % of total staff 2.59 1.85 1.08 92
New hires by age 51 or above number 264 102 65 92
New hires by age 51 or above rate % of total staff 1.88 0.69 0.43 92
Number of full-time employees (female) 8531 90
Number of full-time employees (male) 6334 90
Number of full-time employees (total) 14865 90
Number of non-permanent employees in Hong Kong (female) 241 90
Number of non-permanent employees in Hong Kong (male) 93 90
Number of non-permanent employees in Hong Kong (total) 334 90
Number of non-permanent employees in Mainland China (female) 4 90
Number of non-permanent employees in Mainland China (male) 4 90
Number of non-permanent employees in Mainland China (total) 8 90
Number of non-permanent employees in Southeast Asia and others (female) 15 90
Number of non-permanent employees in Southeast Asia and others (male) 12 90
Number of non-permanent employees in Southeast Asia and others (total) 27 90
Number of part-time employees (female) 45 90
Number of part-time employees (male) 5 90
Number of part-time employees (total) 50 90
Number of permanent employees in Hong Kong (female) 6831 90
Number of permanent employees in Hong Kong (male) 5392 90
Number of permanent employees in Hong Kong (total) 12223 90
Number of permanent employees in Mainland China (female) 390 90
Number of permanent employees in Mainland China (male) 209 90
Number of permanent employees in Mainland China (total) 599 90
Number of permanent employees in Southeast Asia and others (female) 1095 90
Number of permanent employees in Southeast Asia and others (male) 629 90
Number of permanent employees in Southeast Asia and others (total) 1724 90
Proportion of senior management hired from local community Hong Kong % 85.06 86.31 87.25 92
Proportion of senior management hired from local community Mainland China % 100 75 80 92
Proportion of senior management hired from local community Southeast Asia and others % 54.88 43.08 33.78 92
Proportion of senior management hired from local community Total % 81.73 82.7 82.45 92
Rate of return from parental leave (%) - Female % 97 97 97 93
Rate of return from parental leave (%) - Male % 98 99 99 93
Rate of return from parental leave (%) - Total % 98 98 98 93
Senior management by age 31-40 107 92
Senior management by age 41-50 395 92
Senior management by age 51 or above 330 92
Senior management gender diversity Female % % 2.01 2.09 2.17 92
Senior management gender diversity Male % % 3.25 3.31 3.41 92
Total employees by age 18-30 4299 92
Total employees by age 31-40 4111 92
Total employees by age 41-50 3913 92
Total employees by age 51 or above 2592 92
Total gender diversity Female % % 57.59 57.23 57.49 92
Total gender diversity Male % % 42.41 42.77 42.51 92
Total number of employees 14046 14668 14915 90
Total number of employees (female) 8089 8395 8576 90
Total number of employees (male) 5957 6273 6339 90
Total number of employees by employee category, General employees, Female 5097 91
Total number of employees by employee category, General employees, Male 2690 91
Total number of employees by employee category, General employees, Total 7787 91
Total number of employees by employee category, Middle level staff, Female 3155 91
Total number of employees by employee category, Middle level staff, Male 3141 91
Total number of employees by employee category, Middle level staff, Total 6296 91
Total number of employees by employee category, Senior management, Female 324 91
Total number of employees by employee category, Senior management, Male 508 91
Total number of employees by employee category, Senior management, Total 832 91
Total number of employees in Hong Kong 12557 90
Total number of employees in Mainland China 607 90
Total number of employees in Southeast Asia and others 1751 90
Total number of employees, Hong Kong, Total 12557 91
Total number of employees, Hong Kong, age 18-30, Female 1825 91
Total number of employees, Hong Kong, age 18-30, Male 1437 91
Total number of employees, Hong Kong, age 18-30, Total 3262 91
Total number of employees, Hong Kong, age 31-40, Female 1664 91
Total number of employees, Hong Kong, age 31-40, Male 1624 91
Total number of employees, Hong Kong, age 31-40, Total 3288 91
Total number of employees, Hong Kong, age 41-50, Female 2089 91
Total number of employees, Hong Kong, age 41-50, Male 1422 91
Total number of employees, Hong Kong, age 41-50, Total 3511 91
Total number of employees, Hong Kong, age 51 or above, Female 1494 91
Total number of employees, Hong Kong, age 51 or above, Male 1002 91
Total number of employees, Hong Kong, age 51 or above, Total 2496 91
Total number of employees, Mainland China, Total 607 91
Total number of employees, Mainland China, age 18-30, Female 202 91
Total number of employees, Mainland China, age 18-30, Male 79 91
Total number of employees, Mainland China, age 18-30, Total 281 91
Total number of employees, Mainland China, age 31-40, Female 113 91
Total number of employees, Mainland China, age 31-40, Male 76 91
Total number of employees, Mainland China, age 31-40, Total 189 91
Total number of employees, Mainland China, age 41-50, Female 74 91
Total number of employees, Mainland China, age 41-50, Male 38 91
Total number of employees, Mainland China, age 41-50, Total 112 91
Total number of employees, Mainland China, age 51 or above, Female 5 91
Total number of employees, Mainland China, age 51 or above, Male 20 91
Total number of employees, Mainland China, age 51 or above, Total 25 91
Total number of employees, Southeast Asia and others, Total 1751 91
Total number of employees, Southeast Asia and others, age 18-30, Female 542 91
Total number of employees, Southeast Asia and others, age 18-30, Male 214 91
Total number of employees, Southeast Asia and others, age 18-30, Total 756 91
Total number of employees, Southeast Asia and others, age 31-40, Female 380 91
Total number of employees, Southeast Asia and others, age 31-40, Male 254 91
Total number of employees, Southeast Asia and others, age 31-40, Total 634 91
Total number of employees, Southeast Asia and others, age 41-50, Female 151 91
Total number of employees, Southeast Asia and others, age 41-50, Male 139 91
Total number of employees, Southeast Asia and others, age 41-50, Total 290 91
Total number of employees, Southeast Asia and others, age 51 or above, Female 37 91
Total number of employees, Southeast Asia and others, age 51 or above, Male 34 91
Total number of employees, Southeast Asia and others, age 51 or above, Total 71 91
Total number of employees, Total 14915 91

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Employee new starters Hong Kong number 3597 2466 1283 92
Employee new starters Hong Kong rate % of total staff 25.6 16.81 8.6 92
Employee new starters Mainland China number 35 99 212 92
Employee new starters Mainland China rate % of total staff 0.25 0.67 1.43 92
Employee new starters Southeast Asia and others number 429 445 287 92
Employee new starters Southeast Asia and others rate % of total staff 3.06 3.04 1.92 92
Employee new starters Total number 4061 3010 1782 92
Employee new starters Total rate % of total staff 28.91 20.52 11.95 92
Employee turnover rate - Total % 17.79 13.32 7.61 93
Employee turnover rate by age (%) - 18-30 % 11.17 7.92 4.36 93
Employee turnover rate by age (%) - 31-40 % 3.96 3.4 1.93 93
Employee turnover rate by age (%) - 41-50 % 1.87 1.54 1 93
Employee turnover rate by age (%) - 51 or above % 0.79 0.46 0.32 93
Employee turnover rate by gender (%) - Female % 10.33 7.36 4.15 93
Employee turnover rate by gender (%) - Male % 7.46 5.96 3.46 93
Employee turnover rate by region (%) - Hong Kong % 15.62 11.69 6.61 93
Employee turnover rate by region (%) - Mainland China % 0.26 0.19 0.3 93
Employee turnover rate by region (%) - Southeast Asia and others % 1.91 1.44 0.7 93
Employees still employed 12 months after return to work (%) - Female % 87 94 94 93
Employees still employed 12 months after return to work (%) - Male % 93 98 97 93
Employees still employed 12 months after return to work (%) - Total % 90 95 95 93
Employees still employed 12 months after return to work - Female 157 246 248 93
Employees still employed 12 months after return to work - Male 168 188 172 93
Employees still employed 12 months after return to work - Total 325 434 420 93

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2020 Report Pages
Number of high consequence work-related injuries 1 93
Number of recordable work-related injuries 1 93
Rate of recordable work-related injuries (%) % 0.006 93

Lost days due to work injury.

Indicator Unit 2018 2019 2020 Report Pages
Lost day due to work injury 839.2 686 969.3 93
Rate of lost day due to work injury (%) % 5.8 4.5 5.8 93

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Number of employees who received training on occupational health and safety - Female 5817 937 7513 94
Number of employees who received training on occupational health and safety - Male 4203 879 5649 94
Number of employees who received training on occupational health and safety - Total 10020 1816 13162 94

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Percentage of employees who received training - General employees - Female % 94.5 99.08 91.17 94
Percentage of employees who received training - General employees - Male % 91.64 97.39 90.64 94
Percentage of employees who received training - General employees - Total % 93.51 98.48 90.99 94
Percentage of employees who received training - Middle level staff - Female % 97.4 98.74 95.78 94
Percentage of employees who received training - Middle level staff - Male % 98.92 99.17 95.22 94
Percentage of employees who received training - Middle level staff - Total % 98.17 98.96 95.5 94
Percentage of employees who received training - Senior management - Female % 90.81 96.09 91.79 94
Percentage of employees who received training - Senior management - Male % 92.11 94.85 92.37 94
Percentage of employees who received training - Senior management - Total % 91.61 95.33 92.14 94
Total percentage of employees who received training - Female % 95.35 98.84 92.89 94
Total percentage of employees who received training - Male % 95.08 98.06 93.04 94
Total percentage of employees who received training - Total % 95.24 98.51 92.95 94

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
Average hours of training per employee - General employees - Female hours 42.63 35.47 27.85 94
Average hours of training per employee - General employees - Male hours 53.72 49.26 33.03 94
Average hours of training per employee - General employees - Total hours 46.5 40.32 29.64 94
Average hours of training per employee - Middle level staff - Female hours 29.37 30.52 23.69 94
Average hours of training per employee - Middle level staff - Male hours 35.38 31.65 24.63 94
Average hours of training per employee - Middle level staff - Total hours 32.41 31.09 24.16 94
Average hours of training per employee - Senior management - Female hours 36.73 29.95 25.65 94
Average hours of training per employee - Senior management - Male hours 36.77 26.89 24.16 94
Average hours of training per employee - Senior management - Total hours 36.76 28.08 24.74 94
Total average hours of training per employee - Female hours 37.95 33.5 26.24 94
Total average hours of training per employee - Male hours 43.85 39.03 28.16 94
Total average hours of training per employee - Total hours 40.45 35.86 27.05 94

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Number of suppliers - Hong Kong 537 622 607 94
Number of suppliers - Mainland China 89 104 93 94
Number of suppliers - Southeast Asia and others 40 36 35 94
Total number of suppliers 666 762 735 94

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2018 2019 2020 Report Pages
Number of employees who received training on anti-corruption - Female 5640 6618 7583 94
Number of employees who received training on anti-corruption - Male 4124 4953 5648 94
Number of employees who received training on anti-corruption - Total 9764 11571 13231 94

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) tCO2e 333 350 282
Indirect Energy Emissions (Scope 2) tCO2e 65003 65083 63394
Total GHG Emissions tCO2e 65385 65472 63737
Total GHG Emissions Intensity (By Area) tCO2e/m2 0.25 0.24 0.25
Total GHG Emissions Intensity (By Employee) tCO2e/employee 5.33 5.2 5.08
Total Other Indirect Energy Emissions (Scope 3) tCO2e 49 39 61

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Hazardous Waste items 5564 4628 7679

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste (Kitchen Waste) tonnes 79.28 65.06 50.06
Non-Hazardous Waste Landfilling tonnes 860.71 611.6 184.3
Non-Hazardous Waste Recycled tonnes 362.61 363.49 313.29
Paper Waste tonnes 282.77 297.64 261.3
Plastic Waste tonnes 0.35 0.41 0.58
Total Non-Hazardous Waste Intensity (By Employee) tonnes/employee 0.07 0.049 0.015

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Diesel Fuel Consumption GJ 684 612 677
Energy Consumption Intensity (By Employee) GJ/employee 28.51 27.72 27.22
Gasoline Consumption GJ 1785 2073 1577
Purchased Electricity GJ 344990 343810 337374
Total Energy Consumption GJ 350021 349023 341754

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Water Consumption Megalitre 81 65 97.15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) %

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Employees Aged 30-50 8024
Number of Employees Aged Above 50 2592
Number of Employees Aged Below 30 4299
Number of Employees in Asia (Excluding China) 1751
Number of Employees in Hong Kong 12557
Number of Employees in Hong Kong (Female) 7072
Number of Employees in Hong Kong (Male) 5485
Number of Employees in Hong Kong and Mainland China 13164
Number of Employees in Mainland China 607
Number of Employees in Mainland China (Female) 390
Number of Employees in Mainland China (Male) 217
Number of Employees in Overseas (Female) 1114
Number of Employees in Overseas (Male) 637
Number of Female Employees 8089 8395 8576
Number of Full-time Employees 14865
Number of Full-time Employees (Female) 8531
Number of Full-time Employees (Male) 6334
Number of General Employees 7787
Number of General Employees (Female) 5097
Number of General Employees(Male) 2690
Number of Male Employees 5957 6273 6339
Number of Middle Management Employees 6296
Number of Middle Management Employees (Female) 3155
Number of Middle Management Employees (Male) 3141
Number of Part-time Employees 50
Number of Part-time Employees (Female) 45
Number of Part-time Employees (Male) 5
Number of Senior Management Employees 832
Number of Senior Management Employees (Female) 324
Number of Senior Management Employees (Male) 508
Number of Total Employees 14046 14668 14915
Percentage of Female Employees % 57.59 57.23 57.49
Percentage of Male Employees % 42.41 42.77 42.51

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Employees still Employed 12 Months after Return to Work 325 434 420
Employees still Employed 12 Months after Return to Work (Female) 157 246 248
Employees still Employed 12 Months after Return to Work (Male) 168 188 172
Percentage of Employees still Employed 12 Months after Return to Work % 90 95 95
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 87 94 94
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 93 98 97
Turnover Rate of Employees Aged 30-50 % 5.83 4.94 2.93
Turnover Rate of Employees Aged Above 50 % 0.79 0.46 0.32
Turnover Rate of Employees Aged Below 30 % 11.17 7.92 4.36
Turnover Rate of Employees in Hong Kong % 15.62 11.69 6.61
Turnover Rate of Employees in Mainland China % 0.26 0.19 0.3
Turnover Rate of Employees in Overseas % 1.91 1.44 0.7
Turnover Rate of Female Employees % 10.33 7.36 4.15
Turnover Rate of Male Employees % 7.46 5.96 3.46
Turnover Rate of Total Employees % 17.79 13.32 7.61

Lost days due to work injury.

Standard Indicator Unit 2018 2019 2020
Lost Days Due to Work-related Injuries days 839.2 686 969.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2018 2019 2020
Number of People Receiving Training on Work Safety persons 10020 1816 13162

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019 2020
Percentage of Employees Trained % 95.24 98.51 92.95
Percentage of Trained Female Employees % 95.35 98.84 92.89
Percentage of Trained General Employees % 93.51 98.48 90.99
Percentage of Trained Male Employees % 95.08 98.06 93.04
Percentage of Trained Middle Management % 98.17 98.96 95.5
Percentage of Trained Senior Management % 91.61 95.33 92.14

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Female) hours 37.95 33.5 26.24
Average Training Hours (General Employees) hours 46.5 40.32 29.64
Average Training Hours (Male) hours 43.85 39.03 28.16
Average Training Hours (Middle Management) hours 32.41 31.09 24.16
Average Training Hours (Senior Management) hours 36.76 28.08 24.74
Average Training Hours per Employee hours 40.45 35.86 27.05

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Suppliers in Hong Kong 537 622 607
Number of Suppliers in Mainland China 89 104 93
Number of Suppliers in Overseas 40 36 35
Number of Total Suppliers 666 762 735

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2018 2019 2020
Number of People Participated in Ethical Standards and Anti-corruption Training people 9764 11571 13231