2020 Environmental, Social & Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|
CO2e emissions avoided by solar thermal project | metric tons CO2e | 1140 | 7 | ||||
Decrease in Scope 1 & 2 emissions for resort operations (The Parisian Macao) | percent | 3.6 | 27.1 | 11 | |||
GHG intensity (Scope 1 & Scope 2, mt CO2e/1000 sq. ft.) | 23.3 | 24 | 20.5 | 21.5 | 14.2 | 45 | |
Resort operation absolute emissions | metric tons CO2e | 427192 | 19 | ||||
Resort operation emission intensity (Scope 1 & Scope 2) | mt CO2e/1000 sq. ft. | 15.2 | 19 | ||||
Scope 1 GHG emissions | mt CO2e | 194720 | 200339 | 207607 | 167414 | 33476 | 45 |
Scope 2 GHG emissions (location-based) | mt CO2e | 576742 | 607573 | 540528 | 576831 | 430270 | 45 |
Scope 2 GHG emissions (market-based) | mt CO2e | 576742 | 607573 | 540528 | 576831 | 406144 | 45 |
Scope 3 GHG emissions | mt CO2e | 22227 | 24411 | 27417 | 41451 | 42041 | 45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|
Total waste disposed (MT) | MT | 35389 | 40554 | 38038 | 57227 | 84632 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Reduction of food waste (plate waste per cover year-on-year) | 10.4% | 68 | |
Reduction of food waste (significant reduction in visitation) | 65% | 68 | |
Volumes of food waste at properties | tons | 2346 | 68 |
Waste diverted from landfill | tonnes | 7429 | 4 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | 2025 | Report Pages |
---|---|---|---|---|
2025 greenhouse gas emissions reduction target | 17.5% | 7 | ||
Approved Science-Based Targets Initiative (SBTi) target | -17.5% (2018 baseline) | 45 | ||
Science-based target for reduction in scope 1 and 2 GHG emissions from 2018 baseline by 2025 | % | 17.5 | 44 | |
Target: Reduce ferry operations emissions | percent | 6 | 58 | |
Target: Reduce resort operations emissions | percent | 6 | 58 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|
Additional types of commodities and amenities recycled to reduce waste generation | types | 27 | 58 | ||||
Increase in diversion rate based on a 2015 baseline | percent | 0.4 | 5 | 11 | |||
Renovation and construction waste separated, recycled, and prepared for reuse | tons | 4900 | 44 | ||||
Target: Increase waste diversion rate | percent | 5 | 58 | ||||
Total diversion rate | 19.1% | 18.7% | 12.1% | 12.9% | 8.8% | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|
Energy Consumption | GJ | 2647173 | 5179173 | 5177592 | 4782690 | 2386015 | 46 |
Energy Intensity (GJ/conditioned sq. ft.) | 0.28 | 0.19 | 0.18 | 0.17 | 0.08 | 46 | |
Grid Electricity (% of total energy) | 85.9% | 46.7% | 44.8% | 49.2% | 82.1% | 46 | |
Households provided with hot water by solar thermal energy in Macao for one month | households | 3300 | 7 | ||||
Number of electric buses purchased | buses | 5 | 23 | ||||
Number of new CNG buses purchased | buses | 25 | 23 | ||||
Reduction in electricity consumption for legacy properties from 2015 baseline | % | 10 | 24 | 44 | |||
Renewable Energy (% of indirect energy) | 0% | 0% | 0% | 0% | 5.6% | 46 | |
Renewable Energy Certificates (RECs) procured | MWh | 30500 | 19 | ||||
Solar thermal energy generated | megawatt-hours | 500 | 7 | ||||
Total energy consumption | GJ, million GJ | 2.3 | 12, 19 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|
Decrease in water use per square foot | percent | 3.2 | 3 | 11 | |||
Estimated annual water savings from conservation projects | million gallons | 8.8 | 58 | ||||
Reduction in absolute water consumption from 2015 baseline | % | 2.4 | 40 | 44 | |||
Water use intensity (gal/sq. ft.) | gal/sq. ft. | 62 | 57.2 | 58.2 | 59.5 | 36.4 | 47 |
Water withdrawal (million gallons) | million gallons | 1621 | 1741 | 1810 | 1844 | 1128 | 47 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Annual energy savings through 5 efficiency projects | million kWh | 2.3 | 4 |
Annualized energy savings from efficiency projects | million kWh | 2.3 | 19, 58 |
Number of efficiency projects implemented | projects | 5 | 58 |
Target: Reduce water use per square foot | percent | 3 | 58 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Water conservation projects implemented | projects | 6 | 58 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Percentage of total seafood spend on sustainable seafood | % | 34 | 23 | |
Sands ECO360 actions achieved | actions | 651986 | 7 | |
Sands ECO360 actions target | actions | 500000 | 7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Full-time permanent female employees at Other Operations | 381 | 49 | |
Full-time permanent female employees at Sands Macao | 1345 | 49 | |
Full-time permanent female employees at The Londoner Macao (formerly Sands Cotai Central) | 3808 | 49 | |
Full-time permanent female employees at The Parisian Macao | 2608 | 49 | |
Full-time permanent female employees at The Plaza Macao | 971 | 49 | |
Full-time permanent female employees at The Venetian Macao | 4926 | 49 | |
Full-time permanent male employees at Other Operations | 154 | 49 | |
Full-time permanent male employees at Sands Macao | 1144 | 49 | |
Full-time permanent male employees at The Londoner Macao (formerly Sands Cotai Central) | 3730 | 49 | |
Full-time permanent male employees at The Parisian Macao | 2396 | 49 | |
Full-time permanent male employees at The Plaza Macao | 1043 | 49 | |
Full-time permanent male employees at The Venetian Macao | 4753 | 49 | |
Number of new hires - Sands Macao | 21 | 50 | |
Number of new hires - The Londoner Macao (formerly Sands Cotai Central) | 199 | 50 | |
Number of new hires - The Parisian Macao | 99 | 50 | |
Number of new hires - The Plaza Macao | 125 | 50 | |
Number of new hires - The Venetian Macao | 227 | 50 | |
Part-time permanent female employees at Other Operations | 1 | 49 | |
Part-time permanent female employees at Sands Macao | 9 | 49 | |
Part-time permanent female employees at The Londoner Macao (formerly Sands Cotai Central) | 10 | 49 | |
Part-time permanent female employees at The Parisian Macao | 8 | 49 | |
Part-time permanent female employees at The Plaza Macao | 6 | 49 | |
Part-time permanent female employees at The Venetian Macao | 99 | 49 | |
Part-time permanent male employees at Sands Macao | 3 | 49 | |
Part-time permanent male employees at The Londoner Macao (formerly Sands Cotai Central) | 3 | 49 | |
Part-time permanent male employees at The Parisian Macao | 8 | 49 | |
Part-time permanent male employees at The Plaza Macao | 4 | 49 | |
Part-time permanent male employees at The Venetian Macao | 77 | 49 | |
Percentage of team members participating in hiring freeze | % | 94 | 14 |
Total full-time permanent female employees | 14129 | 49 | |
Total full-time permanent male employees | 13190 | 49 | |
Total hours worked (direct employees) | 49670000 | 56 | |
Total part-time permanent female employees | 133 | 49 | |
Total part-time permanent male employees | 95 | 49 | |
Total workforce | 27547 | 13, 49 | |
Total workforce at Other Operations | 536 | 49 | |
Total workforce at Sands Macao | 2561 | 49 | |
Total workforce at The Londoner Macao (formerly Sands Cotai Central) | 7551 | 49 | |
Total workforce at The Parisian Macao | 5020 | 49 | |
Total workforce at The Plaza Macao | 2024 | 49 | |
Total workforce at The Venetian Macao | 9855 | 49 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
New hire rate - Sands Macao | % | 0.8 | 50 |
New hire rate - The Londoner Macao (formerly Sands Cotai Central) | % | 2.6 | 50 |
New hire rate - The Parisian Macao | % | 2 | 50 |
New hire rate - The Plaza Macao | % | 6.2 | 50 |
New hire rate - The Venetian Macao | % | 2.3 | 50 |
Number of leavers - Sands Macao | 137 | 50 | |
Number of leavers - The Londoner Macao (formerly Sands Cotai Central) | 1021 | 50 | |
Number of leavers - The Parisian Macao | 554 | 50 | |
Number of leavers - The Plaza Macao | 130 | 50 | |
Number of leavers - The Venetian Macao | 887 | 50 | |
Turnover rate - Sands Macao | % | 5.4 | 50 |
Turnover rate - The Londoner Macao (formerly Sands Cotai Central) | % | 13.5 | 50 |
Turnover rate - The Parisian Macao | % | 11.1 | 50 |
Turnover rate - The Plaza Macao | % | 6.5 | 50 |
Turnover rate - The Venetian Macao | % | 9.2 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
High-consequence work-related injuries (direct employees) | 3 | 56 | |
High-consequence work-related injuries rate (direct employees) | 0.06 | 56 | |
Recordable work-related injuries (direct employees) | 333 | 56 | |
Recordable work-related injuries rate (direct employees) | 6.7 | 56 |
Lost days due to work injury.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Lost days due to work-related injury (direct employees) | 6076 | 56 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Number of non-hotel partners who attended safety card training | persons | 11206 | 70 |
Number of non-hotel partners who obtained certificates | persons | 9596 | 70 |
Number of performance reviews - Administrative team members | 2411 | 51 | |
Number of performance reviews - Executive team members | 318 | 51 | |
Number of performance reviews - Female | 14116 | 51 | |
Number of performance reviews - Male | 13168 | 51 | |
Number of performance reviews - Operational team members | 24555 | 51 | |
Number of team members who passed the exam | persons | 9296 | 70 |
Percent of performance reviews - Administrative team members | % | 100 | 51 |
Percent of performance reviews - Executive team members | % | 100 | 51 |
Percent of performance reviews - Female | % | 99 | 51 |
Percent of performance reviews - Male | % | 99.1 | 51 |
Percent of performance reviews - Operational team members | % | 98.9 | 51 |
Percentage of workforce trained - Administrative team members | % | 97.7% | 51 |
Percentage of workforce trained - Executive team members | % | 89.8% | 51 |
Percentage of workforce trained - Female | % | 96.9% | 51 |
Percentage of workforce trained - Male | % | 95.9% | 51 |
Percentage of workforce trained - Operational team members | % | 96.4% | 51 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Average training hours per person - Administrative team members | hours | 25.8 | 51 |
Average training hours per person - Executive team members | hours | 77 | 51 |
Average training hours per person - Female | hours | 55.7 | 51 |
Average training hours per person - Male | hours | 48.6 | 51 |
Average training hours per person - Operational team members | hours | 55.4 | 51 |
Hours of responsible gaming training | 3678 | 56 | |
Team members trained in responsible gaming | 2224 | 56 | |
Total responsible gaming training hours | hours | 3878 | 13 |
Total training hours - Administrative team members | hours | 57167.4 | 51 |
Total training hours - Executive team members | hours | 2338.2 | 51 |
Total training hours - Female | hours | 755216.9 | 51 |
Total training hours - Male | hours | 606532.1 | 51 |
Total training hours - Operational team members | hours | 1302244.5 | 51 |
Training delivered on average per team member | hours | 52 | 4 |
Number of suppliers by geographical region.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Goods and services purchased from local suppliers (percentage of total spending) | % | 48 | 4 |
Number of suppliers by geographical region | suppliers | 2259 | 62 |
Suppliers by geographical region: Asia | companies | 2055 | 55 |
Suppliers by geographical region: Worldwide (excluding Asia) | companies | 204 | 55 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Number of hotel partners who attended safety card training | persons | 14371 | 70 |
Number of hotel partners who obtained certificates | persons | 10230 | 70 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
ISO 22000:2018 certification for food safety management system at The Venetian Macao | certification | 1 | 28 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Description of anti-corruption training provided to directors and team members | Training is mandatory for all team members of all grades and refreshed on an annual basis. Training is delivered during onboarding and refresher training takes place during the year for existing team members. A breakdown of number and percentage of training and communication on anti-corruption policies and procedures is provided in the Appendix to the 2020 ESG Report (p.55). | 63 | |
Training on anti-corruption: Function group (administration, technical, production, etc) | persons | 20417 | 55 |
Training on anti-corruption: Governance body members | persons | 8 | 55 |
Training on anti-corruption: Middle management team members | persons | 2640 | 55 |
Training on anti-corruption: Senior management team members | persons | 241 | 55 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Consolidated net revenues | USD | 1680000000 | 4 |
Decrease in visitors to resorts | 68.6% | 19 | |
Donation to anti-pandemic work in mainland China (MOP) | MOP | 20000000 | 14 |
Number of team members who benefited from Employee Assistance Program (EAP) | team members | 2000 | 28 |
Support to communities in fighting COVID-19 | million MOP | 25 | 4 |
Visitors attended the 3-day Sands Shopping Carnival | 42000 | 4 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Additional donation to epidemic prevention in Macao (MOP) | MOP | 5000000 | 14 |
Cash donations to local causes | MOP, million USD | 3.8 | 4 |
Number of local community organizations supported by Sands Cares Ambassadors | 34 | 14 | |
Number of relief food deliveries to Macao government, non-profit associations, and guests | 650000 | 14 | |
Number of voluntary community service hours contributed | hours | 1000 | 14 |
Volunteer hours contributed by team members | hours | 20500 | 4 |
The types of emissions and respective emissions data.
Standard Indicator | Unit |
---|---|
Airborne Particulate Matter (PM) Emissions | kg |
NOâ‚“ Emissions | kg |
SOâ‚“ Emissions | kg |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | mt CO2e | 194720 | 200339 | 207607 | 167414 | 33476 |
Indirect Energy Emissions (Scope 2) | mt CO2e | 576742 | 607573 | 540528 | 576831 | 430270 |
Total GHG Emissions Intensity (By Area) | mt CO2e/1000 sq. ft. | 23.3 | 24 | 20.5 | 21.5 | 15.2 |
Total Other Indirect Energy Emissions (Scope 3) | mt CO2e | 22227 | 24411 | 27417 | 41451 | 42041 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|---|
Hazardous Waste Disposed | MT | 35389 | 40554 | 38038 | 57227 | 84632 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 |
---|---|---|
Diversion Rate of Non-Hazardous Waste | % | 10.4 |
Non-Hazardous Waste (Kitchen Waste) | tons | 2346 |
Non-Hazardous Waste Landfilling | metric tons | 57080 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 | % | 17.5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 0.4 | 5 |
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 5 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|---|
CNG Consumption | GJ | |||||
Diesel Fuel Consumption | GJ | |||||
Energy Consumption Intensity (By Area) | GJ/conditioned sq. ft. | 0.28 | 0.19 | 0.18 | 0.17 | 0.08 |
Gasoline Consumption | GJ | |||||
Grid Electricity Consumption | GJ | 2274441.51 | 2419972.99 | 2318234.42 | 2352228.08 | 1958852.82 |
LPG Consumption | GJ | |||||
Natural Gas Consumption | GJ | |||||
Percentage of Renewable Energy Consumption | % | 5.6 | ||||
Renewable Energy Consumption | MWh | 30500 | ||||
Solar Energy | megawatt-hours | 500 | ||||
Total Energy Consumption | GJ | 2647173 | 5179173 | 5177592 | 4782690 | 2386015 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|---|
Municipal Water Consumption | million gallons | 1128 | ||||
Total Water Withdrawal | million gallons | 1621 | 1741 | 1810 | 1844 | 1128 |
Water Withdrawal Intensity | gal/sq. ft. | 62 | 57.2 | 58.2 | 59.5 | 36.4 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | projects | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Female Employees | 14262 | |
Number of Full-time Employees | 27319 | |
Number of Full-time Employees (Female) | 14129 | |
Number of Full-time Employees (Male) | 13190 | |
Number of Male Employees | 13285 | |
Number of New Employees | 671 | |
Number of Part-time Employees | 228 | |
Number of Part-time Employees (Female) | 133 | |
Number of Part-time Employees (Male) | 95 | |
Number of Total Employees | 27547 | |
Percentage of Female Employees | % | 51 |
Percentage of Male Employees | % | 49 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2020 |
---|---|---|
Turnover Rate of Employees in Macau | % | 9.1 |
Turnover Rate of Total Employees | % | 9.1 |
Lost days due to work injury.
Standard Indicator | Unit | 2020 |
---|---|---|
Lost Working Days Due to Work-related Injuries (Employees) | days | 6076 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 |
---|---|---|
Percentage of Trained Administrative Employees | % | 97.7 |
Percentage of Trained Executive Employees | % | 89.8 |
Percentage of Trained Female Employees | % | 96.9 |
Percentage of Trained Male Employees | % | 95.9 |
Percentage of Trained Operational Employees | % | 96.4 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 |
---|---|---|
Average Training Hours (Administrative Employees) | hours | 25.8 |
Average Training Hours (Executive Employees) | hours | 77 |
Average Training Hours (Female) | hours | 55.7 |
Average Training Hours (Male) | hours | 48.6 |
Average Training Hours (Operational Employees) | hours | 55.4 |
Average Training Hours per Employee | hours | 52 |
Average Training Hours per FTE | hours | 52 |
Total Training Hours | hours | 1302244.5 |
Training Hours of ESG | hours | 3878 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Suppliers in Asia (Excluding China) | companies | 2055 |
Number of Total Suppliers | suppliers | 2259 |
Proportion of Spending on Local Suppliers | % | 48 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Suppliers Participating in ESG Training | persons | 14371 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Directors and Management Attendance for Anti-corruption Training | persons | 288 |
Number of General Employees Attendance for Anti-corruption Training | persons | 23018 |
Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 23306 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 |
---|---|---|
Donations to Disaster Relief Contributions to Public Welfare | MOP | 5000000 |
Total Cash Donations | MOP | 30400000 |
Total Volunteer Service Hours | hours | 20500 |