Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides | Tonne | 2.4 | 1.2 | 42 |
| Respiratory suspended particles | Tonne | 0.2 | 0.1 | 42 |
| Sulfur oxide | Tonne | 0.003 | 0.002 | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Fossil fuel combustion — fixed source | Tonne of carbon dioxide equivalent | 3066.4 | 2419.9 | 38 |
| Fossil fuel combustion — mobile source | Tonne of carbon dioxide equivalent | 373.4 | 174.1 | 38 |
| GHG emissions (scope 1 & 2) | Tonne of carbon dioxide equivalent | 34914.8 | 35213.2 | 38 |
| GHG emissions from electricity consumed by the Drainage Services Department when treating sewage | Tonne of carbon dioxide equivalent | 152 | 105.9 | 38 |
| GHG emissions from electricity consumed by the Water Supplies Department when treating drinking water | Tonne of carbon dioxide equivalent | 389 | 314.4 | 38 |
| GHG generated from operation of equipment and system | Tonne of carbon dioxide equivalent | 697.9 | 614.8 | 38 |
| Intensity of GHG emissions | Tonne of carbon dioxide equivalent/turnover (HK$ million) | 14.1 | 12.7 | 38, 42 |
| Methane produced by waste paper in Hong Kong landfills | Tonne of carbon dioxide equivalent | 104.2 | 0.0 | 38 |
| Scope 1 GHG emissions | Tonne of carbon dioxide equivalent | 4137.7 | 3208.8 | 42 |
| Scope 1 — Direct GHG emissions | Tonne of carbon dioxide equivalent | 4137.7 | 3208.8 | 38 |
| Scope 2 GHG emissions | Tonne of carbon dioxide equivalent | 30777.1 | 32004.4 | 42 |
| Scope 2 — Energy indirect GHG emissions | Tonne of carbon dioxide equivalent | 30777.1 | 32004.4 | 38 |
| Scope 3 GHG emissions | Tonne of carbon dioxide equivalent | 645.2 | 420.3 | 42 |
| Scope 3 — Other indirect GHG emissions | Tonne of carbon dioxide equivalent | 645.2 | 420.3 | 38 |
| Total GHG emissions (Scopes 1, 2 & 3) | Tonne of carbon dioxide equivalent | 35560 | 35633.5 | 42 |
| Total GHG emissions (scope 1, 2 & 3) | Tonne of carbon dioxide equivalent | 35560 | 35633.5 | 38 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Intensity of hazardous waste produced | Tonne/turnover (HK$ million) | N/A | 0.0001 | 34, 42 |
| Total hazardous waste produced | Tonne | Failed to obtain data | 0.3 | 34, 42 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Disposable tableware used | Tonne | 62.7 | 98.8 | 37 |
| Intensity of non-hazardous waste produced | Tonne/turnover (HK$ million) | 1.9 | 1.3 | 34, 42 |
| Total non-hazardous waste produced | Tonne | 4822.6 | 3619.8 | 34, 42 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste paper collected | Tonne | 22.3 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Diesel consumption | MWh | 1433.3 | 667.5 | 36 |
| Direct energy consumption | MWh | 17448.5 | 13313 | 36, 42 |
| Electricity purchased from power companies | Tonne of carbon dioxide equivalent | 30909.7 | 31438.5 | 38 |
| Gas consumption | MWh | 16015.2 | 12638.7 | 36 |
| Gas purchased from gas companies | Tonne of carbon dioxide equivalent | 677.4 | 565.9 | 38 |
| Indirect energy consumption | MWh | 53940.3 | 57553.2 | 36, 42 |
| Intensity of energy consumption | MWh/turnover (HK$ million) | 28.3 | 25.3 | 36, 42 |
| Purchased electricity | MWh | 53940.3 | 57553.2 | 36 |
| Renewable energy consumption | MWh | 6.8 | 36 | |
| Total energy consumption | MWh | 71388.8 | 70866.2 | 36, 42 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Intensity of water consumption | Cubic metre/turnover (HK$ million) | 381.8 | 265 | 36, 42 |
| Total water consumption | Cubic metre | 962990 | 741479 | 36, 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Intensity of packaging material used | Tonne/turnover (HK$ million) | 0.48 | 0.34 | 37, 42 |
| Tissues, thermal paper used | Tonne | 476.1 | 199.4 | 37 |
| Total amount of packaging material used | Tonne | 1204.9 | 952.4 | 42 |
| Total packaging material used | Tonne | 1204.9 | 952.4 | 37 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total workforce | person | 4229 | 4509 | 43 |
| Workforce by age group: 30–50 | person | 1853 | 2027 | 43 |
| Workforce by age group: Above 50 | person | 1429 | 1468 | 43 |
| Workforce by age group: Below 30 | person | 947 | 1014 | 43 |
| Workforce by employment type: Full-time | person | 2980 | 3441 | 43 |
| Workforce by employment type: Other types of workforce | person | N/A | N/A | 43 |
| Workforce by employment type: Part-time | person | 1249 | 1068 | 43 |
| Workforce by gender: Female | person | 2786 | 2943 | 43 |
| Workforce by gender: Male | person | 1443 | 1566 | 43 |
| Workforce by rank group: General staff | person | 3385 | 3712 | 43 |
| Workforce by rank group: Middle management | person | 834 | 787 | 43 |
| Workforce by rank group: Senior management | person | 10 | 10 | 43 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number and rate of work-related fatalities | person (%) | 0 (0%) | 0 (0%) | 43 |
| Number of work-related injury cases | case | 82 | 90 | 43 |
| Rate of work-related injury | % | 1.94 | 1.99 | 43 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of lost workdays due to work-related injury | day | 2805 | 2883 | 43 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number and percentage of employees receiving regular performance and career development reviews | person (%) | 2980 (70.5%) | 3441 (76.3%) | 44 |
| Number and percentage of employees receiving regular performance and career development reviews by gender: Female | person (%) | 1837 (65.9%) | 2136 (72.6%) | 44 |
| Number and percentage of employees receiving regular performance and career development reviews by gender: Male | person (%) | 1143 (79.2%) | 1305 (83.3%) | 44 |
| Number and percentage of employees receiving regular performance and career development reviews by rank group: General staff | person (%) | 2137 (63.1%) | 2644 (71.2%) | 44 |
| Number and percentage of employees receiving regular performance and career development reviews by rank group: Middle management | person (%) | 833 (99.9%) | 787 (100.0%) | 44 |
| Number and percentage of employees receiving regular performance and career development reviews by rank group: Senior management | person (%) | 10 (100.0%) | 10 (100.0%) | 44 |
| Number and percentage of trained employees by gender: Female | person (%) | 681 (24.4%) | 1257 (42.7%) | 44 |
| Number and percentage of trained employees by gender: Male | person (%) | 496 (34.2%) | 767 (49.0%) | 44 |
| Number and percentage of trained employees by rank group: General staff | person (%) | 746 (22.0%) | 1561 (42.1%) | 44 |
| Number and percentage of trained employees by rank group: Middle management | person (%) | 425 (51.0%) | 456 (57.9%) | 44 |
| Number and percentage of trained employees by rank group: Senior management | person (%) | 6 (60.0%) | 7 (70.0%) | 44 |
| Total number and percentage of trained employees | person (%) | 1177 (27.8%) | 2024 (44.9%) | 44 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average training hours of per employee | hour/person | 2.27 | 2.19 | 44 |
| Average training hours per employee by gender: Female | hour/person | 2.2 | 2.4 | 44 |
| Average training hours per employee by gender: Male | hour/person | 2.4 | 2 | 44 |
| Average training hours per employee by rank group: General staff | hour/person | 1.75 | 2.01 | 44 |
| Average training hours per employee by rank group: Middle management | hour/person | 4.35 | 2.71 | 44 |
| Average training hours per employee by rank group: Senior management | hour/person | 3.9 | 4.23 | 44 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Posters, leaflets, coupons, menus, etc. used | Tonne | 14 | 9.94 | 37 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Tonne | 0.2 | 0.1 |
| NOₓ Emissions | Tonne | 2.4 | 1.2 |
| SOₓ Emissions | Tonne | 0.003 | 0.002 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne of carbon dioxide equivalent | 4137.7 | 3208.8 |
| Indirect Energy Emissions (Scope 2) | tonne of carbon dioxide equivalent | 30777.1 | 32004.4 |
| Mobile Combustion Emissions | tonne of carbon dioxide equivalent | 373.4 | 174.1 |
| Stationary Combustion Emissions | tonne of carbon dioxide equivalent | 3066.4 | 2419.9 |
| Total GHG Emissions | tonne of carbon dioxide equivalent | 35560 | 35633.5 |
| Total GHG Emissions Intensity (By Revenue) | tonne of carbon dioxide equivalent/turnover (HK$ million) | 14.1 | 12.7 |
| Total Other Indirect Energy Emissions (Scope 3) | tonne of carbon dioxide equivalent | 645.2 | 420.3 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | Tonne | 0.3 |
| Total Hazardous Waste Intensity (By Revenue) | Tonne/turnover (HK$ million) | 0.0001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 4822.6 | 3619.8 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/turnover (HK$ million) | 1.9 | 1.3 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Diesel Fuel Consumption | MWh | 1433.3 | 667.5 |
| Energy Consumption Intensity (By Revenue) | MWh/turnover (HK$ million) | 28.3 | 25.3 |
| Natural Gas Consumption | MWh | 16015.2 | 12638.7 |
| Purchased Electricity | MWh | 53940.3 | 57553.2 |
| Renewable Energy Consumption | MWh | 6.8 | |
| Total Direct Energy Consumption | MWh | 17448.5 | 13313 |
| Total Energy Consumption | MWh | 71388.8 | 70866.2 |
| Total Indirect Energy Consumption | MWh | 53940.3 | 57553.2 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | cubic metre | 962990 | 741479 |
| Water Consumption Intensity (By Revenue) | cubic metre/turnover (HK$ million) | 381.8 | 265 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | tonne/turnover (HK$ million) | 0.48 | 0.34 |
| Packaging Materials Consumed | tonne | 1204.9 | 952.4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Employees Aged 30-50 | person | 1853 | 2027 |
| Number of Employees Aged Above 50 | person | 1429 | 1468 |
| Number of Employees Aged Below 30 | person | 947 | 1014 |
| Number of Female Employees | person | 2786 | 2943 |
| Number of Full-time Employees | person | 2980 | 3441 |
| Number of General Employees | person | 3385 | 3712 |
| Number of Male Employees | person | 1443 | 1566 |
| Number of Middle Management Employees | person | 834 | 787 |
| Number of Part-time Employees | person | 1249 | 1068 |
| Number of Senior Management Employees | person | 10 | 10 |
| Number of Total Employees | person | 4229 | 4509 |
| Percentage of Employees Aged 30-50 | percent | 43.82 | 44.96 |
| Percentage of Employees Aged Above 50 | percent | 33.78 | 32.55 |
| Percentage of Employees Aged Below 30 | percent | 22.4 | 22.48 |
| Percentage of Female Employees | percent | 65.87 | 65.28 |
| Percentage of Full-time Employees | percent | 70.48 | 76.32 |
| Percentage of General Employees | percent | 80.04 | 82.33 |
| Percentage of Male Employees | percent | 34.13 | 34.72 |
| Percentage of Middle Management Employees | percent | 19.72 | 17.45 |
| Percentage of Part-time Employees | percent | 29.52 | 23.68 |
| Percentage of Senior Management Employees | percent | 0.24 | 0.22 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 2805 | 2883 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Percentage of Employees Trained | % | 27.8 | 44.9 |
| Percentage of Trained Female Employees | % | 57.8 | 62.1 |
| Percentage of Trained General Employees | % | 63.4 | 77.1 |
| Percentage of Trained Male Employees | % | 42.2 | 37.9 |
| Percentage of Trained Middle Management | % | 36.1 | 22.5 |
| Percentage of Trained Senior Management | % | 0.5 | 0.3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Average Training Hours (Female) | hour/person | 2.2 | 2.4 |
| Average Training Hours (General Staff) | hour/person | 1.75 | 2.01 |
| Average Training Hours (Male) | hour/person | 2.4 | 2 |
| Average Training Hours (Middle Management) | hour/person | 4.35 | 2.71 |
| Average Training Hours (Senior Management) | hour/person | 3.9 | 4.23 |
| Average Training Hours per Employee | hour/person | 2.27 | 2.19 |