Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Ammonium | Tonnes | 2.8 | 5.1 | 55 |
Chemical oxygen demand | Tonnes | 60.4 | 73.9 | 55 |
Nitrogen oxides | Tonnes | 92.5 | 77.4 | 55 |
Nitrogen oxides (NOx) air pollutant emissions | tonnes | 92.5 | 77.4 | 31 |
Particulate matter (PM) air pollutant emissions | tonnes | 23.2 | 22.2 | 31 |
Particulate matters | Tonnes | 23.2 | 22.2 | 55 |
Sulfur oxides (SO2) air pollutant emissions | tonnes | 51.9 | 37.5 | 31 |
Sulphur oxides | Tonnes | 51.9 | 37.5 | 55 |
Wastewater pollutant discharge - Ammonia Nitrogen | tonnes | 2.8 | 5.1 | 34 |
Wastewater pollutant discharge - Chemical Oxygen Demand (COD) | tonnes | 60.4 | 73.9 | 34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Direct emission (Scope 1) | tCO₂e | 92186.4 | 105687.6 | 55 |
Direct greenhouse gas emissions (Scope 1) | tonnes CO2e | 92186.4 | 105687.6 | 32 |
Emission intensity | tCO₂e/thousand RMB revenue | 0.017 | 0.021 | 55 |
Greenhouse gas emission intensity | tonnes CO2e per thousand RMB revenue | 0.017 | 0.021 | 32 |
Indirect emission (Scope 2) | tCO₂e | 157421.3 | 201010.2 | 55 |
Indirect greenhouse gas emissions (Scope 2) | tonnes CO2e | 65234.9 | 201010.2 | 32 |
Total GHG emissions | tCO₂e | 249607.7 | 306697.8 | 55 |
Total greenhouse gas emissions (Scope 1 + Scope 2) | tonnes CO2e | 157421.3 | 306697.8 | 32 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Hazardous waste | Tonnes | 59.3 | 425.5 | 56 |
Hazardous waste intensity | Kg/thousand RMB revenue, kg per thousand RMB revenue | 0.004 | 0.029 | 33, 56 |
Hazardous waste transferred | tonnes | 425.5 | 33 | |
Internal fertilization | Tonnes | 3 | 0.07 | 56 |
Internal incineration | Tonnes | 14038.3 | 14828 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Non-hazardous waste | Tonnes | 68795.5 | 78631.5 | 56 |
Non-hazardous waste - disposal to landfills | tonnes | 3723 | 2882.3 | 33 |
Non-hazardous waste - internal fertilizer | tonnes | 3 | 0.07 | 33 |
Non-hazardous waste - internal incineration | tonnes | 14038.3 | 14828 | 33 |
Non-hazardous waste - third-party recycling | tonnes | 51031.2 | 60921.2 | 33 |
Non-hazardous waste intensity | Kg/thousand RMB revenue, kg per thousand RMB revenue | 4.8 | 5.31 | 33, 56 |
Third-party recycling | Tonnes | 51031.2 | 60921.2 | 56 |
Total non-hazardous waste generated | tonnes | 78631.5 | 33 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Disposal to landfills | Tonnes | 3723 | 2882.3 | 56 |
Non-hazardous waste treatment - disposal to landfills | 4% | 33 | ||
Non-hazardous waste treatment - internal incineration or used as fertilizer | 19% | 33 | ||
Non-hazardous waste treatment - third party recycling | 77% | 33 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Coal | Tonnes | 38157.4 | 40203 | 55 |
Coal Consumption | MWh | 123768.4 | 171757.6 | 35 |
Diesel | Kg | 123110.7 | 155508.8 | 55 |
Diesel Consumption | MWh | 2712.5 | 3545.1 | 35 |
Electricity | kWh | 122939122.3 | 162269331 | 55 |
Electricity Consumption | MWh | 276641.1 | 291472 | 35 |
Energy Intensity | kWh per thousand RMB revenue | 54.1 | 54.1 | 35 |
Energy consumption | MWh | 801742 | 34 | |
Energy consumption intensity | kWh per thousand RMB revenue | 54.1 | 34 | |
Energy consumption per RMB10000 of value-added (actual) | kWh | 1185.88 | 34 | |
Natural Gas Consumption | MWh | 122939.1 | 162269.3 | 35 |
Natural gas | m³ | 11405402.4 | 15882650.5 | 55 |
Petrol | Kg | 226727.6 | 296321.7 | 55 |
Petrol Consumption | MWh | 1457.7 | 1841.3 | 35 |
Purchased Steam Consumption | MWh | 468.8 | 541.1 | 35 |
Purchased steam | Million KJ | 514452.7 | 615083.9 | 55 |
Total energy consumption | MWh | 670422.3 | 801742 | 55 |
Total energy intensity | kWh/thousand RMB revenue | 46.8 | 54.1 | 55 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Ground water consumption | tonnes | 73619 | 36 | |
Tap water consumption | tonnes | 2001381.13 | 2930113.2 | 36 |
Total water consumption | tonnes | 3003732.2 | 36 | |
Water | Tonnes | 2001381.1 | 3003732.2 | 55 |
Water consumption intensity | Tonnes/thousand RMB revenue, tonnes per thousand RMB revenue | 0.14 | 0.2 | 36, 55 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Electricity saved by Guangdong Yifang power-saving equipment | kWh per year | 600000 | 35 |
Electricity saved by Jiangyin Tianjiang frequency conversion project | kWh per year | 670000 | 35 |
Energy consumption per RMB10000 of value-added (target) | kWh | 1383.91 | 34 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Composite film packaging materials consumption | tonnes | 3530.3 | 3304.4 | 36 |
Glass packaging materials consumption | tonnes | 330.1 | 543.1 | 36 |
Metal packaging materials consumption | tonnes | 254.5 | 151.6 | 36 |
Other packaging materials consumption | tonnes | 56.8 | 19 | 36 |
Packaging Materials - Composite film | Tonnes | 3530.3 | 3304.4 | 56 |
Packaging Materials - Glass | Tonnes | 330.1 | 543.1 | 56 |
Packaging Materials - Metal | Tonnes | 254.5 | 151.6 | 56 |
Packaging Materials - Others | Tonnes | 56.8 | 19 | 56 |
Packaging Materials - Paper | Tonnes | 7249.4 | 8341.9 | 56 |
Packaging Materials - Plastics | Tonnes | 14581 | 14516.2 | 56 |
Packaging Materials - Total | Tonnes | 26002.1 | 26876.2 | 56 |
Packaging materials consumption intensity | tonnes per 1000 RMB revenue | 0.002 | 36 | |
Paper products packaging materials consumption | tonnes | 7249.4 | 8341.9 | 36 |
Plastics packaging materials consumption | tonnes | 14581 | 14516.2 | 36 |
Total packaging materials consumption | tonnes | 26876.2 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Age Distribution - 30-50 | 9653 | 9830 | 56 | |
Age Distribution - <30 | 5825 | 5560 | 56 | |
Age Distribution - >50 | 1612 | 896 | 56 | |
Employees - Age 30-50 | 40% | 24% | 57 | |
Employees - Age <30 | 65% | 44% | 57 | |
Employees - Age >50 | 15% | 23% | 57 | |
Employees - Below undergraduate | 10212 | 7666 | 57 | |
Employees - Central China | 2048 | 1665 | 57 | |
Employees - Eastern China | 5303 | 4937 | 57 | |
Employees - Female | 48% | 30% | 57 | |
Employees - Han ethnicity | 16351 | 15537 | 57 | |
Employees - Hong Kong | 4 | 5 | 57 | |
Employees - Mainland China | 17086 | 16281 | 57 | |
Employees - Male | 44% | 31% | 57 | |
Employees - Minority ethnicity | 739 | 749 | 57 | |
Employees - Northeast China | 852 | 772 | 57 | |
Employees - Northern China | 1194 | 1129 | 57 | |
Employees - Northwest China | 1158 | 1166 | 57 | |
Employees - Southern China | 4129 | 4161 | 57 | |
Employees - Southwest China | 2402 | 2451 | 57 | |
Employees - Undergraduate or above | 6878 | 8620 | 57 | |
Functional Distribution - Management officers | 2802 | 2862 | 56 | |
Functional Distribution - Production workers | 6096 | 7390 | 56 | |
Functional Distribution - Researchers | 667 | 556 | 56 | |
Functional Distribution - Salespersons | 7526 | 5478 | 56 | |
Gender Distribution - Female | 8475 | 8082 | 56 | |
Gender Distribution - Male | 8615 | 8204 | 56 | |
New Hire Rate - Hong Kong | 25% | 20% | 57 | |
Total Number of Employees | 17090 | 16286 | 56 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
New Hire Rate - Central China | 40% | 7% | 57 | |
New Hire Rate - Eastern China | 47% | 27% | 57 | |
New Hire Rate - Northeast China | 49% | 9% | 57 | |
New Hire Rate - Northern China | 45% | 11% | 57 | |
New Hire Rate - Northwest China | 34% | 29% | 57 | |
New Hire Rate - Southern China | 40% | 64% | 57 | |
New Hire Rate - Southwest China | 66% | 17% | 57 | |
Turnover Rate - Age Distribution - 30-50 | % | 14% | 32% | 58 |
Turnover Rate - Age Distribution - <30 | % | 28% | 36% | 58 |
Turnover Rate - Age Distribution - >50 | % | 9% | 82% | 58 |
Turnover Rate - Gender Distribution - Female | % | 19% | 39% | 58 |
Turnover Rate - Gender Distribution - Male | % | 18% | 33% | 58 |
Turnover Rate - Regional Distribution - Central China | % | 15% | 8% | 58 |
Turnover Rate - Regional Distribution - Eastern China | % | 15% | 30% | 58 |
Turnover Rate - Regional Distribution - Hong Kong | % | 0% | 0% | 58 |
Turnover Rate - Regional Distribution - Northeast China | % | 19% | 13% | 58 |
Turnover Rate - Regional Distribution - Northern China | % | 27% | 17% | 58 |
Turnover Rate - Regional Distribution - Northwest China | % | 10% | 10% | 58 |
Turnover Rate - Regional Distribution - Southern China | % | 18% | 85% | 58 |
Turnover Rate - Regional Distribution - Southwest China | % | 27% | 13% | 58 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Rate of work-related fatalities | % | 0% | 0% | 0% | 48 |
Work-related incidents | 4 | 1 | 59 | ||
Work-related injuries | 4 | 1 | 59 |
Lost days due to work injury.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Lost days due to work (days) | days | 1066 | 284 | 92 | 48 |
Lost days due to work injury | days | 284 | 92 | 59 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Concentrated TCM Granules Safety | % | 0% | 60 |
Number of emergency drills organized | drills | 61 | 48 |
Number of participants in safety production and environmental protection video conference (Guangdong Yifang) | participants | 140 | 48 |
Total safety production training hours | hours | 85804 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Number of safety production training activities | activities | 712 | 48 | |
Training Performance - By Function - Total Training Coverage - Management officers | % | 100% | 100% | 58 |
Training Performance - By Function - Total Training Coverage - Production workers | % | 100% | 100% | 58 |
Training Performance - By Function - Total Training Coverage - Researchers | % | 100% | 100% | 58 |
Training Performance - By Function - Total Training Coverage - Salespersons | % | 100% | 100% | 58 |
Training Performance - By Gender - Total Training Coverage Rate - Female | % | 100% | 100% | 58 |
Training Performance - By Gender - Total Training Coverage Rate - Male | % | 100% | 100% | 58 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Average Training Hours - Management officers | hours | 29 | 48 | 59 |
Average Training Hours - Production workers | hours | 8 | 16 | 59 |
Average Training Hours - Researchers | hours | 36 | 33 | 59 |
Average Training Hours - Salespersons | hours | 7 | 82 | 59 |
Number of person times in safety production training | person times | 42902 | 48 | |
Total training hours | hours | 124736 | 85804 | 59 |
Total training person-time | 40860 | 42902 | 59 | |
Training Performance - By Gender - Average Training Hours - Female | hours | 12 | 41 | 58 |
Training Performance - By Gender - Average Training Hours - Male | hours | 12 | 48 | 58 |
Number of suppliers by geographical region.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Supplier Distribution - Central China | suppliers | 26 | 31 | 59 |
Supplier Distribution - Eastern China | suppliers | 72 | 68 | 59 |
Supplier Distribution - Mainland China | suppliers | 207 | 234 | 59 |
Supplier Distribution - Northeast China | suppliers | 5 | 16 | 59 |
Supplier Distribution - Northern China | suppliers | 25 | 34 | 59 |
Supplier Distribution - Northwest China | suppliers | 18 | 23 | 59 |
Supplier Distribution - Southern China | suppliers | 44 | 26 | 59 |
Supplier Distribution - Southwest China | suppliers | 17 | 36 | 59 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
TCM Finished Drugs Safety | % | 0% | 60 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Number of Complaints - Adverse reactions | 23 | 60 | ||
Number of Complaints - Misleading production description | 1 | 63 | 60 | |
Number of Complaints - Others | 1 | 31 | 60 | |
Number of Complaints - Packaging and appearance | 12 | 36 | 60 | |
Number of Complaints - Quality | 13 | 130 | 60 | |
Total Number of Complaints (times) | times | 27 | 283 | 60 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Concentrated TCM Granules Quality | % | 0.00044% | 60 |
TCM Finished Drugs Quality | % | 0.00018% | 60 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Investment in Industrial Poverty Alleviation | RMB 10000 | 53023 | 15095 | 60 |
Public welfare investment | RMB 10000 | 1529 | 2330 | 60 |
Volunteer hours | hours | 1020 | 1286 | 60 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tonnes | 23.2 | 22.2 |
NOₓ Emissions | tonnes | 92.5 | 77.4 |
SOₓ Emissions | tonnes | 51.9 | 37.5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO₂e | 92186.4 | 105687.6 |
Indirect Energy Emissions (Scope 2) | tCO₂e | 157421.3 | 201010.2 |
Total GHG Emissions | tCO₂e | 249607.7 | 306697.8 |
Total GHG Emissions Intensity (By Revenue) | tCO₂e/thousand RMB revenue | 0.017 | 0.021 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Hazardous Waste Incineration | Tonnes | 14038.3 | 14828 |
Total Hazardous Waste | Tonnes | 59.3 | 425.5 |
Total Hazardous Waste Intensity (By Revenue) | Kg/thousand RMB revenue | 0.004 | 0.029 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Non-Hazardous Waste Incineration | tonnes | 14038.3 | 14828 |
Non-Hazardous Waste Landfilling | tonnes | 3723 | 2882.3 |
Non-Hazardous Waste Recycled | tonnes | 51031.2 | 60921.2 |
Total Non-Hazardous Waste Intensity (By Revenue) | Kg/thousand RMB revenue | 4.8 | 5.31 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Diesel Fuel Consumption | Kg | 123110.7 | 155508.8 |
Energy Consumption Intensity (By Revenue) | kWh per thousand RMB revenue | 54.1 | 54.1 |
Gasoline Consumption | Kg | 226727.6 | 296321.7 |
Natural Gas Consumption | m³ | 11405402.4 | 15882650.5 |
Purchased Electricity | kWh | 122939122.3 | 162269331 |
Purchased Steam | Million KJ | 514452.7 | 615083.9 |
Total Energy Consumption | MWh | 670422.3 | 801742 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Groundwater Consumption | tonnes | 73619 | |
Water Consumption | tonnes | 2001381.13 | 3003732.2 |
Water Consumption Intensity (By Revenue) | tonnes per thousand RMB revenue | 0.14 | 0.2 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2020 |
---|---|---|
Electricity Usage Reduction Compared to Last Year | kWh per year | 1270000 |
Steam Usage Reduction Compared to Last Year | tonnes per year | 2600 |
Target Energy Consumption Reduction Percentage Compared to Last Year | kWh per RMB10000 value-added | 1383.91 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Packaging Material Consumption (Glass) | tonnes | 330.1 | 543.1 |
Packaging Material Consumption (Metal) | tonnes | 254.5 | 151.6 |
Packaging Material Consumption (Paper) | tonnes | 7249.4 | 8341.9 |
Packaging Material Consumption (Plastic) | tonnes | 14581 | 14516.2 |
Packaging Material Intensity (By Revenue) | tonnes per 1000 RMB revenue | 0.002 | |
Packaging Materials Consumed | tonnes | 26002.1 | 26876.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Number of Employees Aged 30-50 | 9653 | 9830 | |
Number of Employees Aged Above 50 | 1612 | 896 | |
Number of Employees Aged Below 30 | 5825 | 5560 | |
Number of Employees in Central China | 2048 | 1665 | |
Number of Employees in Eastern China | 5303 | 4937 | |
Number of Employees in Hong Kong | 4 | 5 | |
Number of Employees in Mainland China | 17086 | 16281 | |
Number of Employees in Northeast China | 852 | 772 | |
Number of Employees in Northern China | 1194 | 1129 | |
Number of Employees in Northwest China | 1158 | 1166 | |
Number of Employees in Southern China | 4129 | 4161 | |
Number of Employees in Southwest China | 2402 | 2451 | |
Number of Female Employees | 8475 | 8082 | |
Number of Male Employees | 8615 | 8204 | |
Number of Total Employees | 17090 | 16286 | |
Percentage of Employees Aged 30-50 | % | 40 | 24 |
Percentage of Employees Aged Above 50 | % | 15 | 23 |
Percentage of Employees Aged Below 30 | % | 65 | 44 |
Percentage of Female Employees | % | 48 | 30 |
Percentage of Male Employees | % | 44 | 31 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 14 | 32 |
Turnover Rate of Employees Aged Above 50 | % | 9 | 82 |
Turnover Rate of Employees Aged Below 30 | % | 28 | 36 |
Turnover Rate of Employees in Central China | % | 15 | 8 |
Turnover Rate of Employees in East China | % | 15 | 30 |
Turnover Rate of Employees in North China | % | 27 | 17 |
Turnover Rate of Employees in Northeast China | % | 19 | 13 |
Turnover Rate of Employees in Northwest China | % | 10 | 10 |
Turnover Rate of Employees in South China | % | 18 | 85 |
Turnover Rate of Employees in Southwest China | % | 27 | 13 |
Turnover Rate of Female Employees | % | 19 | 39 |
Turnover Rate of Male Employees | % | 18 | 33 |
Turnover Rate of Total Employees | % | None | 36 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | days | 1066 | 284 | 92 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Production Safety Emergency Drills | drills | 61 |
Total Hours of Safety Training for Employees | hours | 85804 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 |
Percentage of Trained Production Employees | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Average Training Hours (Female) | hours | 12 | 41 |
Average Training Hours (Male) | hours | 12 | 48 |
Average Training Hours (Production Employees) | hours | 8 | 16 |
Average Training Hours (R&D Personnel Employees) | hours | 36 | 33 |
Average Training Hours per Employee | hours | 3.052 | 2 |
Total Training Hours | hours | 124736 | 85804 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Number of Suppliers in Central China | suppliers | 26 | 31 |
Number of Suppliers in East China | suppliers | 72 | 68 |
Number of Suppliers in Mainland China | suppliers | 207 | 234 |
Number of Suppliers in North China | suppliers | 25 | 34 |
Number of Suppliers in Northeast China | suppliers | 5 | 16 |
Number of Suppliers in Northwest China | suppliers | 18 | 23 |
Number of Suppliers in South China | suppliers | 44 | 26 |
Number of Suppliers in Southwest China | suppliers | 17 | 36 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Number of Product Quality Complaints | 13 | 130 | |
Total Number of Customer Complaints | times | 27 | 283 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Total Public Welfare Donations | RMB | 15290000 | 23300000 |
Total Social Investment | RMB | 15290000 | 23300000 |
Total Volunteer Service Hours | hours | 1020 | 1286 |