Corporate Responsibility and Sustainability Report 2020

Year: 2020
Published: 2021-03-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-08 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Baseline-2008 Report Pages
Greenhouse gas emissions '000 tCO₂e 68 48
Greenhouse gas emissions - Commercial Properties, Clubs & Services ’000 tCO2e 92 49 47 44 49
Greenhouse gas emissions - Group Performance ’000 tCO2e 115 66 63 58 49
Greenhouse gas emissions - Hotels ’000 tCO2e 22 17 16 14 49
Group Carbon Intensity kg CO₂ per sq.m 210 200 190 180 170 160 150 140 130 120 110 100 220 19
Group carbon intensity kg CO₂e per m² 105 48

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-08 2018 2019 2020 Report Pages
Waste generated - Commercial Properties, Clubs & Services tonnes 1000 394 351 211 49
Waste generated - Group Performance tonnes 6780 6700 6965 4049 49
Waste generated - Hotels tonnes 5780 6306 6614 3828 49

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Waste diversion rate % 48.8% 48

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-08 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Baseline-2008 Report Pages
Energy intensity MJ per m² 885 48
Group Energy Intensity MJ per m² 1600 1500 1400 1300 1200 1100 1000 900 900 900 900 800 1700 19
Total energy use '000 GJ 572 48
Total energy use - Commercial Properties, Clubs & Services ’000 GJ 686 502 483 460 49
Total energy use - Group Performance ’000 GJ 850 684 634 572 49
Total energy use - Hotels ’000 GJ 164 182 151 112 49

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Baseline-2008 Report Pages
Direct water consumption '000 m³ 941 48
Group Water Intensity (Commercial Properties & Clubs) litres per sq.m 1400 1300 1200 1200 1200 1200 1200 1200 1200 1200 1200 1000 1500 19
Group Water Intensity (Hotels) litres per guest night 1800 1700 1600 1500 1400 1300 1200 1200 1200 1200 1200 1000 2000 19
Water intensity (Commercial Properties, Clubs & Services Division) litres per m² 870 48
Water intensity (Hotels Division) litres per guest night 2010 48

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Capital expenditure HK$m 1629 48

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Water recycled and other water sources '000 m³ 372 48

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2006-08 2018 2019 2020 Report Pages
Employee wage and benefits HK$m 1511 48
Headcount 5609 48
Headcount by Gender (% Female) % 40.5% 48
Total Headcount - Commercial Properties, Clubs & Services 6300 6304 6045 5508 49
Total Headcount - Group Performance 7804 7770 7451 6606 49
Total Headcount - Hotels 1504 1466 1403 1098 49

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2006-08 2018 2019 2020 Report Pages
Total Turnover Rate - Commercial Properties, Clubs & Services 21.9% 23.3% 22.4% 31.5% 49
Total Turnover Rate - Group Performance 21.9% 21.9% 19.7% 31.5% 49
Total Turnover Rate - Hotels 21.9% 21.6% 19.1% 31.4% 49
Turnover % 31.5% 48

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020 Report Pages
Injury rate incidents per 100 employees 2.5 48

Lost days due to work injury.

Indicator Unit 2020 Report Pages
Lost day rate days per 100 employees 47.4 48

The average training hours completed per employee by gender and employee category.

Indicator Unit 2006-08 2018 2019 2020 Report Pages
Average training spend - Commercial Properties, Clubs & Services HK$/FTE 146 162 151 100 49
Average training spend - Group Performance HK$/FTE 850 282 242 172 49
Average training spend - Hotels HK$/FTE 704 822 681 412 49

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 Report Pages
Total number of guest nights '000 384 48

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2020 Report Pages
Payments to providers of capital HK$m 215 48

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Tax payments to governments HK$m 355 48

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
Community outreach - Employee volunteers - Commercial Properties, Clubs & Services hours 250 279 60 49
Community outreach - Employee volunteers - Group Performance hours 1283 1433 605 49
Community outreach - Employee volunteers - Hotels hours 1033 1154 545 49
Community outreach - Schools/NGOs - Commercial Properties, Clubs & Services hours 2099 3617 674 49
Community outreach - Schools/NGOs - Group Performance hours 22558 19662 5756 49
Community outreach - Schools/NGOs - Hotels hours 19849 15045 5082 49
In-kind Donations HK$'000 1988 48
Monetary Donations HK$'000 3157 48
Operating costs HK$m 1133 48
Other contributions for community development HK$'000 380 48
Revenue (incl. interest income) HK$m 2715 48

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-08 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Baseline-2008
Total GHG Emissions tCO2e 115000 66000 63000 68000
Total GHG Emissions Intensity (By Area) kg CO₂e per m² 210 200 190 180 170 160 150 140 130 120 110 100 220

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-08 2018 2019 2020
Total Hazardous Waste tonnes 6780 6700 6965 4049

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-08 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Baseline-2008
Energy Consumption Intensity (By Area) MJ per m² 1600 1500 1400 1300 1200 1100 1000 900 900 900 900 800 1700
Total Energy Consumption GJ 686000 182000 151000 112000

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Water Consumption m3 941000

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2020
Investment in Energy-saving and Emission-reduction Technology Transformation HK$m 1629

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2006-08 2018 2019 2020
Number of Total Employees 7804 7770 7451 5609
Percentage of Female Employees % 40.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2006-08 2018 2019 2020
Turnover Rate of Total Employees % 21.9 21.9 19.7 31.5

Lost days due to work injury.

Standard Indicator Unit 2020
Lost Days Due to Work-related Injuries days per 100 employees 47.4

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020
Total Cash Donations HK$'000 3157
Total In-kind Donations HK$'000 1988
Total Volunteer Service Hours hours 2566 2866 1210