2020 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Nitrogen oxide emission concentration of a single boiler after low-nitrogen transformation | mg/m³ | 30 | 42 |
Nitrogen oxide emission concentration of a single boiler before low-nitrogen transformation | mg/m³ | 120–150 | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Category 1 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 1674.83 | 1626.25 | 1563.48 | 76 |
Category 2 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 20943.96 | 23013.46 | 23543.2 | 76 |
Category 3 greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 6788.9 | 8031.53 | 10007.73 | 76 |
Greenhouse gas (GHG) Scope 1 and Scope 2 emissions per unit area (headquarters and 28 branches) | tCO₂e/m² | 0.16 | 6 | ||
Greenhouse gas (GHG) emissions per unit area (Category 1 and Category 2) | tons of CO₂ equivalent/m² | 0.15 | 0.16 | 0.16 | 76 |
Total greenhouse gas (GHG) emissions | tons of CO₂ equivalent | 29407.69 | 32671.24 | 35114.41 | 76 |
Total greenhouse gas (GHG) emissions per person (Category 1 and Category 2) | tons of CO₂ equivalent/person | 4.86 | 4.31 | 3.85 | 76 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Discarded fluorescent tube (Headquarters of the parent company of Huatai Securities and its branches) | unit | — | — | 500 | 79 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Toner (Headquarters of the parent company of Huatai Securities and its branches) | unit | 130 | 138 | 155 | 79 |
Waste volume of electronics (Headquarters of the parent company of Huatai Securities and its branches) | unit | 13000 | 8160 | 10713 | 79 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Paper saved by electronic seals | pieces of paper | over 1 million | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Diesel consumption of diesel generators | liter | 400 | 1600 | 77 | |
Electricity consumption per person | kWh/person | 6805.7 | 6431.81 | 5740.74 | 77 |
Electricity consumption per unit area | kWh/m² | 178.71 | 199.64 | 216.28 | 77 |
Electricity consumption per unit area (headquarters and 28 branches) | kWh/m² | 216.28 | 6 | ||
Natural gas consumption per person | m³/person | 99.85 | 79.54 | 68.2 | 77 |
Natural gas consumption per unit area | m³/m² | 3.1 | 3 | 2.79 | 77 |
Natural gas consumption per unit area (headquarters and 28 branches) | m³/m² | 2.79 | 6 | ||
Oil consumption of the Company's vehicles | liter | 246893.49 | 236867.77 | 219919.18 | 77 |
Total electricity consumption | kWh | 29940069 | 32796873 | 33631525 | 77 |
Total natural gas consumption | m³ | 464824.4 | 454411.8 | 445077.5 | 77 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Water consumption per unit area (headquarters and 28 branches) | t/m² | 0.55 | 6 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Electricity saved by photovoltaic power generation system | kilowatt-hours | 85578 | 42 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Cartridge (Headquarters of the parent company of Huatai Securities and its branches) | unit | 525 | 551 | 596 | 79 |
Total paper consumption | package | 5500 | 5885 | 6750 | 77 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Coverage of social insurance | % | 100 | 100 | 100 | 71 |
Expenses on employee benefits | RMB10000 | 642596.95 | 607555.61 | 761045.38 | 64 |
Number of employees by age: 30-50 | person | 5538 | 5984 | 6364 | 68 |
Number of employees by age: <30 | person | 3012 | 3168 | 3029 | 68 |
Number of employees by age: >50 | person | 276 | 334 | 391 | 68 |
Number of employees by education degree: College | person | 4769 | 4880 | 4814 | 68 |
Number of employees by education degree: Doctor | person | 103 | 128 | 133 | 68 |
Number of employees by education degree: Master | person | 3337 | 3994 | 4440 | 68 |
Number of employees by education degree: Technical school and below | person | 617 | 484 | 397 | 68 |
Number of employees by gender: Female | person | 4069 | 4359 | 4464 | 68 |
Number of employees by gender: Male | person | 4757 | 5127 | 5320 | 68 |
Number of employees by region: Mainland China | person | 8665 | 9288 | 9560 | 68 |
Number of employees by region: Overseas (including Hong Kong, Macao and Taiwan) | person | 161 | 198 | 224 | 68 |
Number of female employees using maternity leave | person | 589 | 201 | 249 | 71 |
Number of graduates | person | 754 | 618 | 582 | 69 |
Number of handicapped staff | person | 2 | 2 | 2 | 69 |
Number of minority ethnic group staff | person | 222 | 246 | 246 | 69 |
Number of new employees | person | 1944 | 1724 | 1322 | 68 |
Number of new employees by gender: Female | person | 868 | 718 | 545 | 68 |
Number of new employees by gender: Male | person | 1076 | 1006 | 777 | 68 |
Number of staff by age 30-50 | person | 609 | 668 | 484 | 69 |
Number of staff by age <30 | person | 1331 | 1047 | 833 | 69 |
Number of staff by age >50 | person | 4 | 9 | 5 | 69 |
Number of staff by region Mainland China | person | 1875 | 1639 | 1259 | 69 |
Number of staff by region Overseas (including Hong Kong, Macao and Taiwan) | person | 69 | 85 | 63 | 69 |
Percentage of female employees returning to work after maternity leave | % | 100 | 100 | 100 | 71 |
Percentage of female staff | % | 46 | 6 | ||
Percentage of female staff in management | % | 41 | 6 | ||
Percentage of labour contracts signed | % | 100 | 100 | 100 | 69 |
Total assets | RMB10000, billion RMB | 36866587.41 | 56218063.83 | 71675123.5 | 6, 64 |
Total number of employees | person | 8826 | 9486 | 9784 | 68 |
Total number of staff | persons | 9784 | 6 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Loss of staff | % | 8.52 | 7.06 | 9.37 | 69 |
Loss of staff by age 30-50 | % | 7.77 | 6.01 | 7.75 | 69 |
Loss of staff by age <30 | % | 9.84 | 8.99 | 13.7 | 69 |
Loss of staff by age >50 | % | 5.49 | 2.46 | 2.3 | 69 |
Loss of staff by gender Female | % | 6.87 | 6.06 | 8.51 | 69 |
Loss of staff by gender Male | % | 9.89 | 7.89 | 10.09 | 69 |
Loss of staff by region Mainland China | % | 7.95 | 6.79 | 9.13 | 69 |
Loss of staff by region Overseas (including Hong Kong, Macao and Taiwan) | % | 38.64 | 18.29 | 19.64 | 69 |
Operating income | RMB10000 | 1610826.23 | 2486301.2 | 3144454.61 | 64 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Rate of work-related accidents | ‰ | 3 | 3 | 2 | 71 |
Lost days due to work injury.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Number of working days lost due to work-related injury | day | 90 | 65 | 97.5 | 71 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Coverage ratio of staff training | % | 100 | 100 | 100 | 72 |
Coverage ratio of staff training by gender: female | % | 100 | 100 | 46.81 | 72 |
Coverage ratio of staff training by gender: male | % | 100 | 100 | 53.19 | 72 |
Coverage ratio of staff training by staff type: junior management | % | 100 | 100 | 12.28 | 72 |
Coverage ratio of staff training by staff type: ordinary staff | % | 100 | 100 | 86.45 | 72 |
Coverage ratio of staff training by staff type: senior and middle management | % | 100 | 100 | 1.26 | 72 |
Percentage of staff trained | 100% | 6 | |||
Staff training attendance | person-time | 63382 | 71823 | 2338658 | 72 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Average training hours completed per employee | hours | 64 | 6 | ||
Average training hours per capita by gender: female | hour | 51.8 | 54.7 | 64.19 | 72 |
Average training hours per capita by gender: male | hour | 51.3 | 54.2 | 63.94 | 72 |
Average training hours per capita by staff type: junior management | hour | 85 | 88 | 114.24 | 72 |
Average training hours per capita by staff type: ordinary staff | hour | 46.7 | 47.5 | 55.77 | 72 |
Average training hours per capita by staff type: senior and middle management | hour | 126 | 130 | 145.16 | 72 |
Average training hours per capita of all staffs for each year | hour | 51.5 | 54.44 | 64.06 | 72 |
Total expense of staff training | RMB10000 | 2041.61 | 2364.21 | 1382.64 | 72 |
Total investment in staff training | million RMB | 13.82 | 6 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Cumulative number of users of 'Xing Zhi' platform | 120000 | 30 | |||
Customer complaint settlement rate | 100% | 6 | |||
Customer satisfaction | % | 99.41 | 99.53 | 99.72 | 75 |
Customer satisfaction score | % | 99.72 | 6 | ||
Customer satisfaction surveys conducted | times | 329653 | 387057 | 534486 | 75 |
Number of active users of 'ZhangLe Fortune Path' in July 2020 | 10000000 | 30 | |||
Number of customer consultation | case | 2159982 | 3175300 | 8806940 | 75 |
Ratio of manual customer service to total customer service business | % | 14.68 | 13.03 | 8.81 | 75 |
Ratio of online customer service to total customer service business | % | 28.93 | 28.08 | 14.06 | 75 |
Ratio of smart customer service to total customer service business | % | 56.39 | 58.89 | 77.13 | 75 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Electronic seals for documents during the year | documents | 37834 | 6 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Investment in information technology | billion RMB | 1.765 | 30 |
Maximum number of monthly active users of 'Xing Zhi' platform | 35000 | 30 | |
Number of downloads of 'ZhangLe Fortune Path' in 2020 | 7855900 | 30 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Total tax paid | billion RMB | 3.815 | 6 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Average anti-corruption training hours per capita of staff | Hour | 1.93 | 67 | ||
Number of anti-corruption training | Time | 3 | 4 | 5 | 67 |
Number of people participating in anti-corruption training | Person | 2309 | 3310 | 9449 | 67 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Basic earnings per share | RMB, RMB/share | 0.66 | 1.04 | 1.2 | 6, 64 |
Number of staff participated in volunteering | person-times | 424 | 6 | ||
Tax paid | RMB10000 | 180684.1 | 315701.9 | 381539.22 | 64 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Social contribution per share | RMB | 2.54 | 2.88 | 3.33 | 64 |
Social value contribution per share | RMB | 3.33 | 6 | ||
Total external donation investment | RMB10000, million RMB | 1016.73 | 2077.05 | 32.41 | 6, 64 |
Total hours contributed to volunteering | hours | over 3690 | 6 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2020 |
---|---|---|
NOₓ Emissions | mg/m³ | 30 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tons of CO₂ equivalent | 1674.83 | 1626.25 | 1563.48 |
Indirect Energy Emissions (Scope 2) | tons of CO₂ equivalent | 20943.96 | 23013.46 | 23543.2 |
Total GHG Emissions | tons of CO₂ equivalent | 29407.69 | 32671.24 | 35114.41 |
Total GHG Emissions Intensity (By Area) | tons of CO₂ equivalent/m² | 0.15 | 0.16 | 0.16 |
Total GHG Emissions Intensity (By Employee) | tons of CO₂ equivalent/person | 4.86 | 4.31 | 3.85 |
Total Other Indirect Energy Emissions (Scope 3) | tons of CO₂ equivalent | 6788.9 | 8031.53 | 10007.73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 |
---|---|---|
Hazardous Waste (Office) | unit | 500 |
Total Hazardous Waste | unit | 500 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Non-Hazardous Waste (Electronic Waste) | unit | 13000 | 8160 | 10713 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Natural Gas Consumption | m³ | 464824.4 | 454411.8 | 445077.5 |
Purchased Electricity | kWh | 29940069 | 32796873 | 33631525 |
Purchased Electricity Intensity (By Area) | kWh/m² | 178.71 | 199.64 | 216.28 |
Purchased Electricity Intensity (By Employee) | kWh/person | 6805.7 | 6431.81 | 5740.74 |
Total Electricity Consumption Intensity (By Area) | kWh/m² | 178.71 | 199.64 | 216.28 |
Total Electricity Consumption Intensity (By Employee) | kWh/person | 6805.7 | 6431.81 | 5740.74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2020 |
---|---|---|
Water Consumption Intensity (By Revenue) | t/m² | 0.55 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2020 |
---|---|---|
Electricity Usage Reduction Compared to Last Year | kWh | 85578 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | package | 5500 | 5885 | 6750 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Number of Below Junior College Employees | person | 617 | 484 | 397 |
Number of Doctoral Degree Employees | person | 103 | 128 | 133 |
Number of Employees Aged 30-50 | person | 5538 | 5984 | 6364 |
Number of Employees Aged Above 50 | person | 276 | 334 | 391 |
Number of Employees Aged Below 30 | person | 3012 | 3168 | 3029 |
Number of Employees in Mainland China | person | 8665 | 9288 | 9560 |
Number of Employees in Overseas | person | 161 | 198 | 224 |
Number of Female Employees | person | 4069 | 4359 | 4464 |
Number of Male Employees | person | 4757 | 5127 | 5320 |
Number of Master's Degree Employees | person | 3337 | 3994 | 4440 |
Number of New Employees | person | 1944 | 1724 | 1322 |
Number of New Employees (Female) | person | 868 | 718 | 545 |
Number of New Employees (Male) | person | 1076 | 1006 | 777 |
Number of Total Employees | person | 8826 | 9486 | 9784 |
Percentage of Female Employees | % | 46 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 7.77 | 6.01 | 7.75 |
Turnover Rate of Employees Aged Above 50 | % | 5.49 | 2.46 | 2.3 |
Turnover Rate of Employees Aged Below 30 | % | 9.84 | 8.99 | 13.7 |
Turnover Rate of Employees in Mainland China | % | 7.95 | 6.79 | 9.13 |
Turnover Rate of Employees in Overseas | % | 38.64 | 18.29 | 19.64 |
Turnover Rate of Female Employees | % | 6.87 | 6.06 | 8.51 |
Turnover Rate of Male Employees | % | 9.89 | 7.89 | 10.09 |
Turnover Rate of Total Employees | % | 8.52 | 7.06 | 9.37 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | day | 90 | 65 | 97.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 | 46.81 |
Percentage of Trained Male Employees | % | 100 | 100 | 53.19 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Average Training Hours (Female) | hour | 51.8 | 54.7 | 64.19 |
Average Training Hours (General Staff) | hour | 46.7 | 47.5 | 55.77 |
Average Training Hours (Male) | hour | 51.3 | 54.2 | 63.94 |
Average Training Hours (Middle Management) | hour | 85 | 88 | 114.24 |
Average Training Hours (Senior Management) | hour | 126 | 130 | 145.16 |
Average Training Hours per Employee | hour | 51.5 | 54.44 | 64.06 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2020 |
---|---|---|
Complaints Handling Rate | % | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Average Hours of Anti-corruption Training | Hour | 1.93 | ||
Number of Anti-corruption Training Session | Time | 3 | 4 | 5 |
Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 2309 | 3310 | 9449 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Participations in Volunteer Activities | person-times | 424 |
Total Volunteer Service Hours | hours | 3690 |