Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Scope 1 GHG emissions (Total) | metric tonne CO2e | 21528 | 17485 | 24 |
| Scope 2 GHG emissions (Total) | metric tonne CO2e | 60045 | 44004 | 24 |
| Total GHG emissions (Total) | metric tonne CO2e | 81573 | 61489 | 24 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste produced (Total) | tonne | 8610.43 | 6790.9 | 24 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Diesel consumption (Total) | kWh | 3460423 | 8782624 | 24 |
| Electricity consumption (Total) | kWh | 1023032022 | 950451611 | 24 |
| Gas consumption (Total) | kWh | 6790363 | 119552 | 24 |
| Gasoline / Petrol consumption (Total) | kWh | 1390153 | 3920215 | 24 |
| Natural gas consumption (Total) | kWh | 108371664 | 113645108 | 24 |
| Total direct energy consumption (Total) | kWh | 114312030 | 151452614 | 24 |
| Total indirect energy consumption (Total) | kWh | 1168735855 | 950451611 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Water consumption (Total) | m3 | 1892162 | 624417 | 24 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Packaging material used for finished products (Total) | tonne | 748 | 667.24 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Permanent full time employees (Total) | 7270 | 24 | ||
| Permanent part time employees (Total) | 3517 | 24 | ||
| Temporary/Contract/Short term employees (Total) | 349 | 24 | ||
| Total workforce (Total) | 11911 | 11136 | 24 | |
| Total workforce - Female (Total) | 5302 | 24 | ||
| Total workforce - Male (Total) | 5834 | 24 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Turnover Rate by age group 30-50 years old Others | % | 15.2 | 25 |
| Turnover Rate by age group 30-50 years old Principal Investment | % | 13.04 | 25 |
| Turnover Rate by age group Over 50 years old Others | % | 7.32 | 25 |
| Turnover Rate by age group Over 50 years old Principal Investment | % | 4.35 | 25 |
| Turnover Rate by age group under 30 years old Others | % | 10.26 | 25 |
| Turnover Rate by age group under 30 years old Principal Investment | % | 25 | 25 |
| Turnover Rate by gender Female Hospitality and Leisure | % | 35.75 | 25 |
| Turnover Rate by gender Female Others | % | 13.7 | 25 |
| Turnover Rate by gender Female Principal Investment | % | 9.68 | 25 |
| Turnover Rate by gender Female Property Development | % | 18.2 | 25 |
| Turnover Rate by gender Male Hospitality and Leisure | % | 38.2 | 25 |
| Turnover Rate by gender Male Others | % | 12.12 | 25 |
| Turnover Rate by gender Male Principal Investment | % | 10.53 | 25 |
| Turnover Rate by gender Male Property Development | % | 18.72 | 25 |
| Turnover Rate by geographical region Hong Kong Principal Investment | % | 10 | 25 |
| Turnover Rate by geographical region Mainland China Property Development | % | 12.43 | 25 |
| Turnover Rate by geographical region Malaysia Property Development | % | 17.68 | 25 |
| Turnover Rate by geographical region New Zealand Others | % | 14.97 | 25 |
| Turnover Rate by geographical region Others Others | % | 2.78 | 25 |
| Turnover Rate by geographical region Singapore Hospitality and Leisure | % | 22.32 | 25 |
| Turnover Rate by geographical region United Kingdom Hospitality and Leisure | % | 40.82 | 25 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of reported injuries Hospitality and Leisure | 3 | 25 | |
| Number of reported injuries Others | 20 | 25 | |
| Number of reported injuries Property Development | 11 | 25 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work injury Others | 100 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of employees received training Female Principal Investment | % | 61.29 | 25 |
| Percentage of employees received training Female Property Development | % | 100 | 25 |
| Percentage of employees received training Male Hospitality and Leisure | % | 92.15 | 25 |
| Percentage of employees received training Male Others | % | 100 | 25 |
| Percentage of employees received training Male Principal Investment | % | 26.32 | 25 |
| Percentage of employees received training Male Property Development | % | 99.51 | 25 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training hours per employee Hospitality and Leisure | hours | 64.45 | 25 |
| Average training hours per employee Others | hours | 31.64 | 25 |
| Average training hours per employee Principal Investment | hours | 56.65 | 25 |
| Average training hours per employee Property Development | hours | 44.66 | 25 |
| Average training hours per employee Total | hours | 51.64 | 25 |
| Average training hours per employee by employee category Executive level Hospitality and Leisure | hours | 2.25 | 25 |
| Average training hours per employee by employee category Executive level Others | hours | 20 | 25 |
| Average training hours per employee by employee category Executive level Principal Investment | hours | 5.5 | 25 |
| Average training hours per employee by employee category Executive level Property Development | hours | 37.29 | 25 |
| Average training hours per employee by employee category Managerial level Hospitality and Leisure | hours | 15.9 | 25 |
| Average training hours per employee by employee category Managerial level Others | hours | 44 | 25 |
| Average training hours per employee by employee category Managerial level Principal Investment | hours | 34.5 | 25 |
| Average training hours per employee by employee category Managerial level Property Development | hours | 66.6 | 25 |
| Average training hours per employee by employee category Non-executive level Hospitality and Leisure | hours | 4.75 | 25 |
| Average training hours per employee by employee category Non-executive level Others | hours | 35 | 25 |
| Average training hours per employee by employee category Non-executive level Principal Investment | hours | 1.5 | 25 |
| Average training hours per employee by employee category Non-executive level Property Development | hours | 34.43 | 25 |
| Average training hours per employee by employee category Senior Managerial level or above Hospitality and Leisure | hours | 3.53 | 25 |
| Average training hours per employee by employee category Senior Managerial level or above Others | hours | 40 | 25 |
| Average training hours per employee by employee category Senior Managerial level or above Principal Investment | hours | 33 | 25 |
| Average training hours per employee by employee category Senior Managerial level or above Property Development | hours | 15.1 | 25 |
| Average training hours per employee by gender Female Hospitality and Leisure | hours | 6.75 | 25 |
| Average training hours per employee by gender Female Others | hours | 31 | 25 |
| Average training hours per employee by gender Female Principal Investment | hours | 70.5 | 25 |
| Average training hours per employee by gender Female Property Development | hours | 36.47 | 25 |
| Average training hours per employee by gender Male Hospitality and Leisure | hours | 6.64 | 25 |
| Average training hours per employee by gender Male Others | hours | 32 | 25 |
| Average training hours per employee by gender Male Principal Investment | hours | 4 | 25 |
| Average training hours per employee by gender Male Property Development | hours | 36.65 | 25 |
| Total training hours Hospitality and Leisure | hours | 62682 | 25 |
| Total training hours Others | hours | 4847 | 25 |
| Total training hours Principal Investment | hours | 1360 | 25 |
| Total training hours Property Development | hours | 35293 | 25 |
| Total training hours Total | hours | 105822 | 25 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of Suppliers Hospitality and Leisure | 2591 | 25 | |
| Number of Suppliers Others | 25 | 25 | |
| Number of Suppliers Property Development | 368 | 25 | |
| Number of Suppliers Total | 2984 | 25 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of complaints received (per million units sold) Others | 37.38 | 25 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | metric tonne CO2e | 21528 | 17485 |
| Indirect Energy Emissions (Scope 2) | metric tonne CO2e | 60045 | 44004 |
| Total GHG Emissions | metric tonne CO2e | 81573 | 61489 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 8610.43 | 6790.9 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Diesel Fuel Consumption | kWh | 3460423 | 8782624 |
| Gasoline Consumption | kWh | 1390153 | 3920215 |
| Natural Gas Consumption | kWh | 108371664 | 113645108 |
| Purchased Electricity | kWh | 1023032022 | 950451611 |
| Total Direct Energy Consumption | kWh | 114312030 | 151452614 |
| Total Energy Consumption | kWh | 1283047885 | 1101904225 |
| Total Indirect Energy Consumption | kWh | 1168735855 | 950451611 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | m3 | 1892162 | 624417 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Packaging Materials Consumed | tonne | 748 | 667.24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Contractors | 349 | ||
| Number of Female Employees | 5302 | ||
| Number of Full-time Employees | 7270 | ||
| Number of Male Employees | 5834 | ||
| Number of Part-time Employees | 3517 | ||
| Number of Total Employees | 11911 | 11136 | |
| Percentage of Contractors | % | 3.1 | |
| Percentage of Female Employees | % | 47.6 | |
| Percentage of Full-time Employees | % | 65.3 | |
| Percentage of Male Employees | % | 52.4 | |
| Percentage of Part-time Employees | % | 31.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 15.2 |
| Turnover Rate of Employees Aged Above 50 | % | 7.32 |
| Turnover Rate of Employees Aged Below 30 | % | 25 |
| Turnover Rate of Employees in Hong Kong | % | 10 |
| Turnover Rate of Employees in Mainland China | % | 12.43 |
| Turnover Rate of Employees in Malaysia | % | 17.68 |
| Turnover Rate of Employees in New Zealand | % | 14.97 |
| Turnover Rate of Employees in Singapore | % | 22.32 |
| Turnover Rate of Employees in United Kingdom | % | 40.82 |
| Turnover Rate of Female Employees | % | 35.75 |
| Turnover Rate of Male Employees | % | 38.2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Executive Employees) | hours | 16.26 |
| Average Training Hours (Female) | hours | 36.68 |
| Average Training Hours (General Staff) | hours | 18.92 |
| Average Training Hours (Male) | hours | 27.3225 |
| Average Training Hours (Senior Management) | hours | 22.4075 |
| Average Training Hours per Employee | hours | 51.64 |
| Total Training Hours | hours | 105822 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Suppliers | 2984 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Number of Customer Complaints | per million units sold | 37.38 |