Sustainability Report 2019/20
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Direct GHG emissions (scope 1) | tonnes CO2 equivalent (tonnes CO2e) | 57112 | 42750 | 48 |
GHG emission intensity - Construction | tonnes CO2e/m2 | 0.031 | 0.007 | 48 |
GHG emission intensity - Head office | tonnes CO2e/m2 | 0.076 | 0.076 | 48 |
GHG emission intensity - Hotels | tonnes CO2e/room night | 0.038 | 0.045 | 48 |
GHG emission intensity - Property management | tonnes CO2e/m2 | 0.064 | 0.058 | 48 |
Indirect GHG emissions (scope 2) | tonnes CO2e | 321290 | 266658 | 48 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Waste disposal within the Group - Construction and demolition waste | tonnes | 211379 | 28379 | 48 |
Waste disposal within the Group - General waste | tonnes | 99644 | 91071 | 48 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Waste recycled within the Group - Construction and demolition waste | tonnes | 237197 | 672583 | 48 |
Waste recycled within the Group - Food waste | kg | 405403 | 473249 | 48 |
Waste recycled within the Group - Glass | kg | 45970 | 42425 | 48 |
Waste recycled within the Group - Metals | kg | 17988 | 15301 | 48 |
Waste recycled within the Group - Paper | kg | 4160359 | 2770874 | 48 |
Waste recycled within the Group - Plastic | kg | 24442 | 37020 | 48 |
Waste recycled within the Group - Used cooking oil | kg | 20083 | 13928 | 48 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2014/15 | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|---|---|---|---|
Diesel consumption | L | 1337587 | 1603158 | 48 | ||||
Diesel consumption - Construction | L | 1207212 | 1479233 | 48 | ||||
Diesel consumption - Head office | L | 3903 | 3405 | 48 | ||||
Diesel consumption - Hotels | L | 17726 | 12926 | 48 | ||||
Diesel consumption - Property management | L | 108747 | 107594 | 48 | ||||
Electricity consumption | GJ, kWh | 2071995 | 482074068 | 48 | ||||
Electricity consumption - Construction | GJ, kWh | 347397 | 16148947 | 48 | ||||
Electricity consumption - Head office | GJ, kWh | 1723748 | 6289 | 48 | ||||
Electricity consumption - Hotels | GJ, kWh | 54749213 | 175089 | 48 | ||||
Electricity consumption - Property management | GJ, kWh | 422581909 | 415542421 | 48 | ||||
Electricity consumption intensity of major buildings monitored by the EOC | kWh/m² of gross floor area | 161.12 | 157.97 | 151.28 | 147.91 | 143.75 | 144.65 | 14 |
Energy intensity - Construction | GJ/m2 | 0.229 | 0.061 | 48 | ||||
Energy intensity - Head office | GJ/m2 | 0.45 | 0.43 | 48 | ||||
Energy intensity - Hotels | GJ/room night | 0.42 | 0.36 | 48 | ||||
Energy intensity - Property management | GJ/m2 | 0.4 | 0.47 | 48 | ||||
Fuel consumption | GJ | 52461 | 62788 | 48 | ||||
Fuel consumption - Construction | GJ | 43715 | 54795 | 48 | ||||
Fuel consumption - Head office | GJ | 3591 | 3092 | 48 | ||||
Fuel consumption - Hotels | GJ | 1272 | 1016 | 48 | ||||
Fuel consumption - Property management | GJ | 3882 | 3884 | 48 | ||||
Gas consumption | GJ | 977811 | 716464 | 48 | ||||
Gas consumption - Construction | GJ | 5625 | 48 | |||||
Gas consumption - Head office | GJ | 253 | 241 | 48 | ||||
Gas consumption - Hotels | GJ | 35390 | 38150 | 48 | ||||
Gas consumption - Property management | GJ | 942168 | 672448 | 48 | ||||
Petrol consumption | L | 147164 | 173590 | 48 | ||||
Petrol consumption - Construction | L | 19296 | 62074 | 48 | ||||
Petrol consumption - Head office | L | 107880 | 92830 | 48 | ||||
Petrol consumption - Hotels | L | 19988 | 17341 | 48 | ||||
Petrol consumption - Property management | L | N/A | 1344 | 48 | ||||
Reduction in electricity consumption intensity of EOC-managed buildings compared to 2014/15 | 10.22% | 14 | ||||||
Total energy consumption | GJ | 3102267 | 2514719 | 48 | ||||
Total energy consumption - Construction | GJ | 391112 | 118556 | 48 | ||||
Total energy consumption - Head office | GJ | 10050 | 9622 | 48 | ||||
Total energy consumption - Hotels | GJ | 233760 | 214255 | 48 | ||||
Total energy consumption - Property management | GJ | 2467345 | 2172285 | 48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Total water consumption | m3 | 3376840 | 3158865 | 48 |
Total water consumption - Construction | m3 | 258627 | 367158 | 48 |
Total water consumption - Head office | m3 | 4929 | 4676 | 48 |
Total water consumption - Hotels | m3 | 1151990 | 940614 | 48 |
Total water consumption - Property management | m3 | 1961294 | 1846417 | 48 |
Water intensity - Construction | m3/m2 | 0.15 | 0.19 | 48 |
Water intensity - Head office | m3/m2 | 0.22 | 0.21 | 48 |
Water intensity - Hotels | m3/room night | 1.43 | 1.57 | 48 |
Water intensity - Property management | m3/m2 | 0.43 | 0.4 | 48 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Major construction materials used - Bricks | piece | 2605350 | 1619481 | 48 |
Major construction materials used - Concrete | m3 | 313800 | 346569 | 48 |
Major construction materials used - Steel | tonnes | 54942 | 81962 | 48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2018/19 | 2019/20 | 2020 | Report Pages |
---|---|---|---|---|---|
Construction workforce - Contract | no. of people | 69 | 67 | 49 | |
Construction workforce - Permanent | no. of people | 2907 | 2976 | 49 | |
Construction workforce by age group - 30–50 | no. of people | 1368 | 1407 | 49 | |
Construction workforce by age group - Above 50 | no. of people | 1104 | 1109 | 49 | |
Construction workforce by age group - Under 30 | no. of people | 504 | 527 | 49 | |
Construction workforce by gender - Female | no. of people | 729 | 731 | 49 | |
Construction workforce by gender - Male | no. of people | 2247 | 2312 | 49 | |
Head office workforce - Contract | no. of people | 28 | 24 | 49 | |
Head office workforce - Permanent | no. of people | 1580 | 1627 | 49 | |
Head office workforce by age group - 30–50 | no. of people | 943 | 949 | 49 | |
Head office workforce by age group - Above 50 | no. of people | 461 | 484 | 49 | |
Head office workforce by age group - Under 30 | no. of people | 204 | 218 | 49 | |
Head office workforce by gender - Female | no. of people | 791 | 807 | 49 | |
Head office workforce by gender - Male | no. of people | 817 | 844 | 49 | |
Hotels workforce - 2018/19 | %, no. of people | 35.6 | 49 | ||
Hotels workforce - 2019/20 | %, no. of people | 358 | 49 | ||
Hotels workforce - Contract | no. of people | 95 | 86 | 49 | |
Hotels workforce - Permanent | no. of people | 1567 | 1494 | 49 | |
Hotels workforce by age group - 30–50 | no. of people | 828 | 807 | 49 | |
Hotels workforce by age group - Above 50 | no. of people | 402 | 385 | 49 | |
Hotels workforce by age group - Under 30 | no. of people | 432 | 388 | 49 | |
Hotels workforce by gender - Female | no. of people | 696 | 649 | 49 | |
Hotels workforce by gender - Male | no. of people | 966 | 931 | 49 | |
New hire by age group - Construction - 30–50 | %, no. of people | 228 | 215 | 49 | |
New hire by age group - Construction - Above 50 | %, no. of people | 204 | 18 | 49 | |
New hire by age group - Construction - Under 30 | %, no. of people | 203 | 197 | 49 | |
New hire by age group - Head office - 30–50 | %, no. of people | 110 | 9.1 | 49 | |
New hire by age group - Head office - Above 50 | %, no. of people | 7 | 1.4 | 49 | |
New hire by age group - Head office - Under 30 | %, no. of people | 89 | 86 | 49 | |
New hire by age group - Hotels - 30–50 | %, no. of people | 34.7 | 63 | 49 | |
New hire by age group - Hotels - Above 50 | %, no. of people | 24.6 | 13.2 | 49 | |
New hire by age group - Hotels - Under 30 | %, no. of people | 220 | 52 | 49 | |
New hire by age group - Property management - 30–50 | %, no. of people | 2050 | 38.5 | 49 | |
New hire by age group - Property management - Above 50 | %, no. of people | 4004 | 40.1 | 49 | |
New hire by age group - Property management - Under 30 | %, no. of people | 64.6 | 1115 | 49 | |
New hire by gender - Construction - Female | %, no. of people | 207 | 197 | 49 | |
New hire by gender - Construction - Male | %, no. of people | 19.1 | 17.9 | 49 | |
New hire by gender - Head office - Female | %, no. of people | 15 | 11.4 | 49 | |
New hire by gender - Head office - Male | %, no. of people | 10.7 | 10.3 | 49 | |
Property management workforce - 2018/19 | %, no. of people | 40.9 | 49 | ||
Property management workforce - 2019/20 | %, no. of people | 37.1 | 49 | ||
Property management workforce - Contract | no. of people | 4681 | 4113 | 49 | |
Property management workforce - Permanent | no. of people | 14112 | 15867 | 49 | |
Property management workforce by age group - 30–50 | no. of people | 5490 | 5860 | 49 | |
Property management workforce by age group - Above 50 | no. of people | 11435 | 12204 | 49 | |
Property management workforce by age group - Under 30 | no. of people | 1868 | 1916 | 49 | |
Property management workforce by gender - Female | no. of people | 8267 | 9176 | 49 | |
Property management workforce by gender - Male | no. of people | 10526 | 10804 | 49 | |
Scale of the organization (number of employees, SHKP and its principal subsidiaries and joint ventures) | employees | 39500 | 53 | ||
Total workforce by employment contract - Contract | no. of people | 4873 | 4290 | 49 | |
Total workforce by employment contract - Permanent | no. of people | 20166 | 21964 | 49 | |
Total workforce by gender - Female | no. of people | 10483 | 11363 | 49 | |
Total workforce by gender - Male | no. of people | 14556 | 14891 | 49 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2016/17 | 2017/18 | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|---|---|
Employee turnover - Construction - number of people | no. of people | 108 | 202 | 48 | 134 | 50 |
Employee turnover - Construction - rate | % | 10.8 | 9 | 6.6 | 5.8 | 50 |
Employee turnover - Head office - number of people | no. of people | 75 | 47 | 66 | 36 | 50 |
Employee turnover - Head office - rate | % | 9.5 | 5.8 | 8.2 | 4.3 | 50 |
Employee turnover - Hotels - number of people | no. of people | 233 | 360 | 122 | 125 | 50 |
Employee turnover - Hotels - rate | % | 33.5 | 37.3 | 18.8 | 13.4 | 50 |
Employee turnover - Property management - number of people | no. of people | 1858 | 1757 | 1454 | 1479 | 50 |
Employee turnover - Property management - rate | % | 22.5 | 16.7 | 15.8 | 13.7 | 50 |
Employee turnover by age group - Construction - 30–50 - number of people | no. of people | 99 | 76 | 50 | ||
Employee turnover by age group - Construction - 30–50 - rate | % | 7.2 | 5.4 | 50 | ||
Employee turnover by age group - Construction - Above 50 - number of people | no. of people | 67 | 36 | 50 | ||
Employee turnover by age group - Construction - Above 50 - rate | % | 6.1 | 3.2 | 50 | ||
Employee turnover by age group - Construction - Under 30 - number of people | no. of people | 115 | 70 | 50 | ||
Employee turnover by age group - Construction - Under 30 - rate | % | 22.8 | 13.3 | 50 | ||
Employee turnover by age group - Head office - 30–50 - number of people | no. of people | 67 | 56 | 50 | ||
Employee turnover by age group - Head office - 30–50 - rate | % | 7.1 | 5.9 | 50 | ||
Employee turnover by age group - Head office - Above 50 - number of people | no. of people | 11 | 8 | 50 | ||
Employee turnover by age group - Head office - Above 50 - rate | % | 1.1 | 1.7 | 50 | ||
Employee turnover by age group - Head office - Under 30 - number of people | no. of people | 50 | 38 | 50 | ||
Employee turnover by age group - Head office - Under 30 - rate | % | 24.5 | 17.4 | 50 | ||
Employee turnover by age group - Hotels - 30–50 - number of people | no. of people | 311 | 93 | 50 | ||
Employee turnover by age group - Hotels - 30–50 - rate | % | 37.6 | 11.5 | 50 | ||
Employee turnover by age group - Hotels - Above 50 - number of people | no. of people | 114 | 94 | 50 | ||
Employee turnover by age group - Hotels - Above 50 - rate | % | 28.4 | 24.4 | 50 | ||
Employee turnover by age group - Hotels - Under 30 - number of people | no. of people | 168 | 60 | 50 | ||
Employee turnover by age group - Hotels - Under 30 - rate | % | 38.9 | 15.5 | 50 | ||
Employee turnover by age group - Property management - 30–50 - number of people | no. of people | 1012 | 815 | 50 | ||
Employee turnover by age group - Property management - 30–50 - rate | % | 18.4 | 13.9 | 50 | ||
Employee turnover by age group - Property management - Above 50 - number of people | no. of people | 1893 | 1640 | 50 | ||
Employee turnover by age group - Property management - Above 50 - rate | % | 16.6 | 13.4 | 50 | ||
Employee turnover by age group - Property management - Under 30 - number of people | no. of people | 710 | 478 | 50 | ||
Employee turnover by age group - Property management - Under 30 - rate | % | 38 | 24.9 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Occupational health and safety - Injury rate - Female | per 1000 workers | 32.15 | 24.82 | 50 |
Occupational health and safety - Injury rate - Male | per 1000 workers | 21.43 | 17.12 | 50 |
Lost days due to work injury.
Indicator | Unit | 2016/17 | 2017/18 | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|---|---|
Occupational health and safety - Absentee rate | % | 1.05 | 0.91 | 50 | ||
Occupational health and safety - Lost day rate | % | 0.25 | 0.23 | 50 | ||
Occupational health and safety - Lost days | days | 23772 | 11957 | 21101 | 12786 | 50 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2018/19 | 2019/20 | Report Pages |
---|---|---|---|---|
Development and training - Average training hours per employee - Managerial - Female | hours | 18.6 | 15.5 | 50 |
Development and training - Average training hours per employee - Managerial - Male | hours | 16.8 | 14.8 | 50 |
Development and training - Average training hours per employee - Office-grade - Female | hours | 16.6 | 18.8 | 50 |
Development and training - Average training hours per employee - Office-grade - Male | hours | 14.7 | 16.9 | 50 |
Development and training - Average training hours per employee - Operational - Female | hours | 7 | 3.1 | 50 |
Development and training - Average training hours per employee - Operational - Male | hours | 10.8 | 5.5 | 50 |
Development and training - Average training hours per employee - Supporting - Female | hours | 5.6 | 5.2 | 50 |
Development and training - Average training hours per employee - Supporting - Male | hours | 10.1 | 3.4 | 50 |
Development and training - Total / Average training hours for health and safety at construction sites | hours | 321037 | 333952 | 50 |
Development and training - Total / Average training hours for health and safety at construction sites per employee | hours per employee | 12.8 | 12.7 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018/19 | 2019/20 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes CO2e | 57112 | 42750 |
Indirect Energy Emissions (Scope 2) | tonnes CO2e | 321290 | 266658 |
Total GHG Emissions | tonnes CO2e | 378402 | 309408 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018/19 | 2019/20 |
---|---|---|---|
Non-Hazardous Waste (Construction Waste) | tonnes | 211379 | 28379 |
Non-Hazardous Waste (Domestic Waste) | tonnes | 99644 | 91071 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2019/20 |
---|---|---|
Plastic Waste Reduction Compared to Last Year | kg | -12578 |
Plastic Waste Reduction Percentage Compared to Last Year | % | 51.5 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2014/15 | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 |
---|---|---|---|---|---|---|---|
Diesel Fuel Consumption | L | 1337587 | 1603158 | ||||
Energy Consumption Intensity (By Area) | GJ/m2 | 0.229 | 0.061 | ||||
Energy Consumption Intensity (By Unit Product) | GJ/room night | 0.42 | 0.36 | ||||
Gasoline Consumption | L | 147164 | 173590 | ||||
Natural Gas Consumption | GJ | 977811 | 716464 | ||||
Purchased Electricity | kWh | 575544138 | 482074068 | ||||
Total Direct Energy Consumption | GJ | 1030272 | 779252 | ||||
Total Electricity Consumption Intensity (By Area) | kWh/m² | 161.12 | 157.97 | 151.28 | 147.91 | 143.75 | 144.65 |
Total Energy Consumption | GJ | 3102267 | 2514719 | ||||
Total Indirect Energy Consumption | GJ | 2071995 | 1735467 | ||||
Total Non-Renewable Fuel Consumption | GJ | 52461 | 62788 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018/19 | 2019/20 |
---|---|---|---|
Water Consumption | m3 | 3376840 | 3158865 |
Water Consumption in Office | m3 | 4929 | 4676 |
Water Consumption in Production and Operation | m3 | 3371911 | 3154189 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Electricity Usage Reduction Compared to Last Year | kWh |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2018/19 | 2019/20 | 2020 |
---|---|---|---|---|
Number of Contractors | employees | 4873 | 4290 | |
Number of Employees Aged 30-50 | employees | 9629 | 7023 | |
Number of Employees Aged Above 50 | employees | 12902 | 13882 | |
Number of Employees Aged Below 30 | employees | 3008 | 3049 | |
Number of Female Employees | employees | 10483 | 11363 | |
Number of Full-time Employees | employees | 20166 | 21964 | |
Number of Male Employees | employees | 14556 | 14891 | |
Number of Total Employees | employees | 25039 | 26254 | 39500 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2016/17 | 2017/18 | 2018/19 | 2019/20 |
---|---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 17.6 | 10.7 | ||
Turnover Rate of Employees Aged Above 50 | % | 17.5 | 13.2 | ||
Turnover Rate of Employees Aged Below 30 | % | 31.1 | 17.8 | ||
Turnover Rate of Total Employees | % | 18.6 | 17.2 | 12.3 | 9.3 |
Lost days due to work injury.
Standard Indicator | Unit | 2016/17 | 2017/18 | 2018/19 | 2019/20 |
---|---|---|---|---|---|
Lost Days Due to Work-related Injuries | days | 23772 | 11957 | 21101 | 12786 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2018/19 | 2019/20 |
---|---|---|---|
Average Training Hours per Employee | hours per employee | 12.8 | 12.7 |
Total Training Hours | hours | 321037 | 333952 |