Sustainability Report 2019/20

Year: 2019
Published: 2020-11-30
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018/19 2019/20 Report Pages
Direct GHG emissions (scope 1) tonnes CO2 equivalent (tonnes CO2e) 57112 42750 48
GHG emission intensity - Construction tonnes CO2e/m2 0.031 0.007 48
GHG emission intensity - Head office tonnes CO2e/m2 0.076 0.076 48
GHG emission intensity - Hotels tonnes CO2e/room night 0.038 0.045 48
GHG emission intensity - Property management tonnes CO2e/m2 0.064 0.058 48
Indirect GHG emissions (scope 2) tonnes CO2e 321290 266658 48

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018/19 2019/20 Report Pages
Waste disposal within the Group - Construction and demolition waste tonnes 211379 28379 48
Waste disposal within the Group - General waste tonnes 99644 91071 48

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018/19 2019/20 Report Pages
Waste recycled within the Group - Construction and demolition waste tonnes 237197 672583 48
Waste recycled within the Group - Food waste kg 405403 473249 48
Waste recycled within the Group - Glass kg 45970 42425 48
Waste recycled within the Group - Metals kg 17988 15301 48
Waste recycled within the Group - Paper kg 4160359 2770874 48
Waste recycled within the Group - Plastic kg 24442 37020 48
Waste recycled within the Group - Used cooking oil kg 20083 13928 48

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 Report Pages
Diesel consumption L 1337587 1603158 48
Diesel consumption - Construction L 1207212 1479233 48
Diesel consumption - Head office L 3903 3405 48
Diesel consumption - Hotels L 17726 12926 48
Diesel consumption - Property management L 108747 107594 48
Electricity consumption GJ, kWh 2071995 482074068 48
Electricity consumption - Construction GJ, kWh 347397 16148947 48
Electricity consumption - Head office GJ, kWh 1723748 6289 48
Electricity consumption - Hotels GJ, kWh 54749213 175089 48
Electricity consumption - Property management GJ, kWh 422581909 415542421 48
Electricity consumption intensity of major buildings monitored by the EOC kWh/m² of gross floor area 161.12 157.97 151.28 147.91 143.75 144.65 14
Energy intensity - Construction GJ/m2 0.229 0.061 48
Energy intensity - Head office GJ/m2 0.45 0.43 48
Energy intensity - Hotels GJ/room night 0.42 0.36 48
Energy intensity - Property management GJ/m2 0.4 0.47 48
Fuel consumption GJ 52461 62788 48
Fuel consumption - Construction GJ 43715 54795 48
Fuel consumption - Head office GJ 3591 3092 48
Fuel consumption - Hotels GJ 1272 1016 48
Fuel consumption - Property management GJ 3882 3884 48
Gas consumption GJ 977811 716464 48
Gas consumption - Construction GJ 5625 48
Gas consumption - Head office GJ 253 241 48
Gas consumption - Hotels GJ 35390 38150 48
Gas consumption - Property management GJ 942168 672448 48
Petrol consumption L 147164 173590 48
Petrol consumption - Construction L 19296 62074 48
Petrol consumption - Head office L 107880 92830 48
Petrol consumption - Hotels L 19988 17341 48
Petrol consumption - Property management L N/A 1344 48
Reduction in electricity consumption intensity of EOC-managed buildings compared to 2014/15 10.22% 14
Total energy consumption GJ 3102267 2514719 48
Total energy consumption - Construction GJ 391112 118556 48
Total energy consumption - Head office GJ 10050 9622 48
Total energy consumption - Hotels GJ 233760 214255 48
Total energy consumption - Property management GJ 2467345 2172285 48

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018/19 2019/20 Report Pages
Total water consumption m3 3376840 3158865 48
Total water consumption - Construction m3 258627 367158 48
Total water consumption - Head office m3 4929 4676 48
Total water consumption - Hotels m3 1151990 940614 48
Total water consumption - Property management m3 1961294 1846417 48
Water intensity - Construction m3/m2 0.15 0.19 48
Water intensity - Head office m3/m2 0.22 0.21 48
Water intensity - Hotels m3/room night 1.43 1.57 48
Water intensity - Property management m3/m2 0.43 0.4 48

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018/19 2019/20 Report Pages
Major construction materials used - Bricks piece 2605350 1619481 48
Major construction materials used - Concrete m3 313800 346569 48
Major construction materials used - Steel tonnes 54942 81962 48

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018/19 2019/20 2020 Report Pages
Construction workforce - Contract no. of people 69 67 49
Construction workforce - Permanent no. of people 2907 2976 49
Construction workforce by age group - 30–50 no. of people 1368 1407 49
Construction workforce by age group - Above 50 no. of people 1104 1109 49
Construction workforce by age group - Under 30 no. of people 504 527 49
Construction workforce by gender - Female no. of people 729 731 49
Construction workforce by gender - Male no. of people 2247 2312 49
Head office workforce - Contract no. of people 28 24 49
Head office workforce - Permanent no. of people 1580 1627 49
Head office workforce by age group - 30–50 no. of people 943 949 49
Head office workforce by age group - Above 50 no. of people 461 484 49
Head office workforce by age group - Under 30 no. of people 204 218 49
Head office workforce by gender - Female no. of people 791 807 49
Head office workforce by gender - Male no. of people 817 844 49
Hotels workforce - 2018/19 %, no. of people 35.6 49
Hotels workforce - 2019/20 %, no. of people 358 49
Hotels workforce - Contract no. of people 95 86 49
Hotels workforce - Permanent no. of people 1567 1494 49
Hotels workforce by age group - 30–50 no. of people 828 807 49
Hotels workforce by age group - Above 50 no. of people 402 385 49
Hotels workforce by age group - Under 30 no. of people 432 388 49
Hotels workforce by gender - Female no. of people 696 649 49
Hotels workforce by gender - Male no. of people 966 931 49
New hire by age group - Construction - 30–50 %, no. of people 228 215 49
New hire by age group - Construction - Above 50 %, no. of people 204 18 49
New hire by age group - Construction - Under 30 %, no. of people 203 197 49
New hire by age group - Head office - 30–50 %, no. of people 110 9.1 49
New hire by age group - Head office - Above 50 %, no. of people 7 1.4 49
New hire by age group - Head office - Under 30 %, no. of people 89 86 49
New hire by age group - Hotels - 30–50 %, no. of people 34.7 63 49
New hire by age group - Hotels - Above 50 %, no. of people 24.6 13.2 49
New hire by age group - Hotels - Under 30 %, no. of people 220 52 49
New hire by age group - Property management - 30–50 %, no. of people 2050 38.5 49
New hire by age group - Property management - Above 50 %, no. of people 4004 40.1 49
New hire by age group - Property management - Under 30 %, no. of people 64.6 1115 49
New hire by gender - Construction - Female %, no. of people 207 197 49
New hire by gender - Construction - Male %, no. of people 19.1 17.9 49
New hire by gender - Head office - Female %, no. of people 15 11.4 49
New hire by gender - Head office - Male %, no. of people 10.7 10.3 49
Property management workforce - 2018/19 %, no. of people 40.9 49
Property management workforce - 2019/20 %, no. of people 37.1 49
Property management workforce - Contract no. of people 4681 4113 49
Property management workforce - Permanent no. of people 14112 15867 49
Property management workforce by age group - 30–50 no. of people 5490 5860 49
Property management workforce by age group - Above 50 no. of people 11435 12204 49
Property management workforce by age group - Under 30 no. of people 1868 1916 49
Property management workforce by gender - Female no. of people 8267 9176 49
Property management workforce by gender - Male no. of people 10526 10804 49
Scale of the organization (number of employees, SHKP and its principal subsidiaries and joint ventures) employees 39500 53
Total workforce by employment contract - Contract no. of people 4873 4290 49
Total workforce by employment contract - Permanent no. of people 20166 21964 49
Total workforce by gender - Female no. of people 10483 11363 49
Total workforce by gender - Male no. of people 14556 14891 49

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016/17 2017/18 2018/19 2019/20 Report Pages
Employee turnover - Construction - number of people no. of people 108 202 48 134 50
Employee turnover - Construction - rate % 10.8 9 6.6 5.8 50
Employee turnover - Head office - number of people no. of people 75 47 66 36 50
Employee turnover - Head office - rate % 9.5 5.8 8.2 4.3 50
Employee turnover - Hotels - number of people no. of people 233 360 122 125 50
Employee turnover - Hotels - rate % 33.5 37.3 18.8 13.4 50
Employee turnover - Property management - number of people no. of people 1858 1757 1454 1479 50
Employee turnover - Property management - rate % 22.5 16.7 15.8 13.7 50
Employee turnover by age group - Construction - 30–50 - number of people no. of people 99 76 50
Employee turnover by age group - Construction - 30–50 - rate % 7.2 5.4 50
Employee turnover by age group - Construction - Above 50 - number of people no. of people 67 36 50
Employee turnover by age group - Construction - Above 50 - rate % 6.1 3.2 50
Employee turnover by age group - Construction - Under 30 - number of people no. of people 115 70 50
Employee turnover by age group - Construction - Under 30 - rate % 22.8 13.3 50
Employee turnover by age group - Head office - 30–50 - number of people no. of people 67 56 50
Employee turnover by age group - Head office - 30–50 - rate % 7.1 5.9 50
Employee turnover by age group - Head office - Above 50 - number of people no. of people 11 8 50
Employee turnover by age group - Head office - Above 50 - rate % 1.1 1.7 50
Employee turnover by age group - Head office - Under 30 - number of people no. of people 50 38 50
Employee turnover by age group - Head office - Under 30 - rate % 24.5 17.4 50
Employee turnover by age group - Hotels - 30–50 - number of people no. of people 311 93 50
Employee turnover by age group - Hotels - 30–50 - rate % 37.6 11.5 50
Employee turnover by age group - Hotels - Above 50 - number of people no. of people 114 94 50
Employee turnover by age group - Hotels - Above 50 - rate % 28.4 24.4 50
Employee turnover by age group - Hotels - Under 30 - number of people no. of people 168 60 50
Employee turnover by age group - Hotels - Under 30 - rate % 38.9 15.5 50
Employee turnover by age group - Property management - 30–50 - number of people no. of people 1012 815 50
Employee turnover by age group - Property management - 30–50 - rate % 18.4 13.9 50
Employee turnover by age group - Property management - Above 50 - number of people no. of people 1893 1640 50
Employee turnover by age group - Property management - Above 50 - rate % 16.6 13.4 50
Employee turnover by age group - Property management - Under 30 - number of people no. of people 710 478 50
Employee turnover by age group - Property management - Under 30 - rate % 38 24.9 50

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018/19 2019/20 Report Pages
Occupational health and safety - Injury rate - Female per 1000 workers 32.15 24.82 50
Occupational health and safety - Injury rate - Male per 1000 workers 21.43 17.12 50

Lost days due to work injury.

Indicator Unit 2016/17 2017/18 2018/19 2019/20 Report Pages
Occupational health and safety - Absentee rate % 1.05 0.91 50
Occupational health and safety - Lost day rate % 0.25 0.23 50
Occupational health and safety - Lost days days 23772 11957 21101 12786 50

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018/19 2019/20 Report Pages
Development and training - Average training hours per employee - Managerial - Female hours 18.6 15.5 50
Development and training - Average training hours per employee - Managerial - Male hours 16.8 14.8 50
Development and training - Average training hours per employee - Office-grade - Female hours 16.6 18.8 50
Development and training - Average training hours per employee - Office-grade - Male hours 14.7 16.9 50
Development and training - Average training hours per employee - Operational - Female hours 7 3.1 50
Development and training - Average training hours per employee - Operational - Male hours 10.8 5.5 50
Development and training - Average training hours per employee - Supporting - Female hours 5.6 5.2 50
Development and training - Average training hours per employee - Supporting - Male hours 10.1 3.4 50
Development and training - Total / Average training hours for health and safety at construction sites hours 321037 333952 50
Development and training - Total / Average training hours for health and safety at construction sites per employee hours per employee 12.8 12.7 50

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20
Direct GHG Emissions (Scope 1) tonnes CO2e 57112 42750
Indirect Energy Emissions (Scope 2) tonnes CO2e 321290 266658
Total GHG Emissions tonnes CO2e 378402 309408

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20
Non-Hazardous Waste (Construction Waste) tonnes 211379 28379
Non-Hazardous Waste (Domestic Waste) tonnes 99644 91071

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019/20
Plastic Waste Reduction Compared to Last Year kg -12578
Plastic Waste Reduction Percentage Compared to Last Year % 51.5

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20
Diesel Fuel Consumption L 1337587 1603158
Energy Consumption Intensity (By Area) GJ/m2 0.229 0.061
Energy Consumption Intensity (By Unit Product) GJ/room night 0.42 0.36
Gasoline Consumption L 147164 173590
Natural Gas Consumption GJ 977811 716464
Purchased Electricity kWh 575544138 482074068
Total Direct Energy Consumption GJ 1030272 779252
Total Electricity Consumption Intensity (By Area) kWh/m² 161.12 157.97 151.28 147.91 143.75 144.65
Total Energy Consumption GJ 3102267 2514719
Total Indirect Energy Consumption GJ 2071995 1735467
Total Non-Renewable Fuel Consumption GJ 52461 62788

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20
Water Consumption m3 3376840 3158865
Water Consumption in Office m3 4929 4676
Water Consumption in Production and Operation m3 3371911 3154189

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Electricity Usage Reduction Compared to Last Year kWh

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018/19 2019/20 2020
Number of Contractors employees 4873 4290
Number of Employees Aged 30-50 employees 9629 7023
Number of Employees Aged Above 50 employees 12902 13882
Number of Employees Aged Below 30 employees 3008 3049
Number of Female Employees employees 10483 11363
Number of Full-time Employees employees 20166 21964
Number of Male Employees employees 14556 14891
Number of Total Employees employees 25039 26254 39500

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016/17 2017/18 2018/19 2019/20
Turnover Rate of Employees Aged 30-50 % 17.6 10.7
Turnover Rate of Employees Aged Above 50 % 17.5 13.2
Turnover Rate of Employees Aged Below 30 % 31.1 17.8
Turnover Rate of Total Employees % 18.6 17.2 12.3 9.3

Lost days due to work injury.

Standard Indicator Unit 2016/17 2017/18 2018/19 2019/20
Lost Days Due to Work-related Injuries days 23772 11957 21101 12786

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018/19 2019/20
Average Training Hours per Employee hours per employee 12.8 12.7
Total Training Hours hours 321037 333952