2019 ENVIRONMENTAL, SOCIAL & GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxide emissions | Kg | 722 | 343 | 74 |
| Particulate matter emissions | Kg | 62 | 27 | 74 |
| Sulphur oxide emissions | Kg | 4 | 3 | 74 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions (Scope 1) | Tonne | 10492 | 13605.33 | 67, 74 |
| Greenhouse gas emissions (Scope 2) | Tonne | 515656 | 602522 | 67, 74 |
| Greenhouse gas emissions (Scope 3) | Tonne | 275 | 400.22 | 67, 74 |
| Total greenhouse gas emissions | Tonne | 526442 | 616527 | 67, 74 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Food waste produced | Tonne | 1770 | 1641 | 74 |
| General Office waste produced | Tonne | 338 | 891 | 74 |
| Non-hazardous waste produced | Tonne | 2109 | 2531 | 74 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Energy Consumption Intensity | '000 kWh/10000 m² | 50.15 | 63 | |
| Energy consumption intensity | '000 kWh/10000 square metres | 42 | 50 | 74 |
| Non-renewable fuel (direct) consumption | '000 kWh | 36980.61 | 63 | |
| Non-renewable fuels (direct) consumption | '000 kWh | 37778 | 36981 | 74 |
| Purchase of energy (indirect) consumption | '000 kWh | 594741 | 722332 | 74 |
| Purchased energy (indirect) consumption | '000 kWh | 722332.4 | 63 | |
| Total energy consumption | '000 kWh | 6325199 | 759313 | 63, 74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Municipal water supply consumption | Cubic metre | 19741507 | 20378990 | 74 |
| Reclaimed water consumption | Cubic metre | 513053 | 720536 | 74 |
| Total water consumption | Cubic metre | 20254560 | 21099526 | 74 |
| Water consumption intensity | Cubic metre/10000 square metres | 1438 | 1394 | 74 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Office paper consumption | tonnes | 193.52 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|---|
| Number of contracted employees | 1470 | 44 | ||||
| Number of employees aged 30 to 50 | 20164 | 44 | ||||
| Number of employees aged 51 or above | 6393 | 44 | ||||
| Number of employees aged below 30 | 14687 | 44 | ||||
| Number of employees by age group - 30–50 | 17614 | 20164 | 76 | |||
| Number of employees by age group - 30–50 (percentage) | 48.77% | 48.89% | 76 | |||
| Number of employees by age group - Over 51 | 4860 | 6393 | 76 | |||
| Number of employees by age group - Over 51 (percentage) | 13.46% | 15.50% | 76 | |||
| Number of employees by age group - Under 30 | 13641 | 14687 | 76 | |||
| Number of employees by age group - Under 30 (percentage) | 37.77% | 35.61% | 76 | |||
| Number of employees by employment category - Foundation management | 1846 | 1444 | 76 | |||
| Number of employees by employment category - Foundation management (percentage) | 5.11% | 3.50% | 76 | |||
| Number of employees by employment category - Middle management | 116 | 119 | 76 | |||
| Number of employees by employment category - Middle management (percentage) | 0.32% | 0.29% | 76 | |||
| Number of employees by employment category - Others | 34129 | 29652 | 76 | |||
| Number of employees by employment category - Others (percentage) | 94.50% | 96.14% | 76 | |||
| Number of employees by employment category - Senior management | 24 | 29 | 76 | |||
| Number of employees by employment category - Senior management (percentage) | 0.07% | 0.07% | 76 | |||
| Number of employees by employment type - Contract | 1244 | 1470 | 76 | |||
| Number of employees by employment type - Contract (percentage) | 3.44% | 3.57% | 76 | |||
| Number of employees by employment type - Full-time | 34871 | 39756 | 76 | |||
| Number of employees by employment type - Full-time (percentage) | 96.56% | 96.39% | 76 | |||
| Number of employees by employment type - Part-time | 18 | 76 | ||||
| Number of employees by employment type - Part-time (percentage) | 0.00% | 0.04% | 76 | |||
| Number of employees by gender - Female | 10421 | 12374 | 76 | |||
| Number of employees by gender - Female (percentage) | 28.86% | 30.00% | 76 | |||
| Number of employees by gender - Male | 25694 | 28870 | 76 | |||
| Number of employees by gender - Male (percentage) | 71.14% | 70.00% | 76 | |||
| Number of employees by geographical region - Hong Kong | 3246 | 4130 | 76 | |||
| Number of employees by geographical region - Hong Kong (percentage) | 8.99% | 10.01% | 76 | |||
| Number of employees by geographical region - Macau | 220 | 428 | 76 | |||
| Number of employees by geographical region - Macau (percentage) | 0.61% | 1.04% | 76 | |||
| Number of employees by geographical region - Mainland China | 32649 | 36686 | 76 | |||
| Number of employees by geographical region - Mainland China (percentage) | 90.40% | 88.95% | 76 | |||
| Number of employees in Hong Kong | 4130 | 44 | ||||
| Number of employees in Macau | 428 | 44 | ||||
| Number of employees in Mainland China | 36686 | 44 | ||||
| Number of employees under review - Female - Foundation management | 656 | 438 | 79 | |||
| Number of employees under review - Female - Middle management | 24 | 19 | 79 | |||
| Number of employees under review - Female - Others | 9739 | 11018 | 79 | |||
| Number of employees under review - Female - Senior management | 2 | 2 | 79 | |||
| Number of employees under review - Female - Subtotal | 10421 | 11477 | 79 | |||
| Number of employees under review - Male - Foundation management | 1190 | 1006 | 79 | |||
| Number of employees under review - Male - Middle management | 92 | 100 | 79 | |||
| Number of employees under review - Male - Others | 24390 | 25928 | 79 | |||
| Number of employees under review - Male - Senior management | 22 | 27 | 79 | |||
| Number of employees under review - Male - Subtotal | 25694 | 27061 | 79 | |||
| Number of foundation management employees | 1444 | 44 | ||||
| Number of full-time employees | 39756 | 44 | ||||
| Number of middle management employees | 119 | 44 | ||||
| Number of new employees by age group - 31–50 | 6447 | 77 | ||||
| Number of new employees by age group - Over 51 | 3065 | 77 | ||||
| Number of new employees by age group - Under 30 | 6847 | 77 | ||||
| Number of new employees by employment category - Foundation management | 146 | 77 | ||||
| Number of new employees by employment category - Middle management | 2 | 77 | ||||
| Number of new employees by employment category - Others | 16210 | 77 | ||||
| Number of new employees by employment category - Senior management | 1 | 77 | ||||
| Number of new employees by employment type - Contract | 570 | 77 | ||||
| Number of new employees by employment type - Full-time | 15775 | 77 | ||||
| Number of new employees by employment type - Part-time | 14 | 77 | ||||
| Number of new employees by gender - Female | 5827 | 77 | ||||
| Number of new employees by gender - Male | 10532 | 77 | ||||
| Number of new employees by geographical region - Hong Kong | 3711 | 77 | ||||
| Number of new employees by geographical region - Macau | 269 | 77 | ||||
| Number of new employees by geographical region - Mainland China | 12379 | 77 | ||||
| Number of other employees | 39652 | 44 | ||||
| Number of part-time employees | 18 | 44 | ||||
| Number of senior management employees | 29 | 44 | ||||
| Percentage of employees under review - Female - Foundation management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Female - Middle management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Female - Others | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Female - Senior management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Female - Subtotal | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Male - Foundation management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Male - Middle management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Male - Others | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Male - Senior management | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Male - Subtotal | 100% | 100.00% | 79 | |||
| Percentage of employees under review - Total | 100% | 100.00% | 48, 79 | |||
| Total number of employees | 13780 | 17441 | 36115 | 41244 | 44, 76 | |
| Total number of employees under review | 36115 | 38538 | 79 | |||
| Total number of new employees | 5812 | 7525 | 22033 | 16359 | 44, 77 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Employee turnover | 15648 | 18566 | 77 | |
| Employee turnover rate | 30.23% | 31.04% | 77 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Work injuries (person) | 163 | 162 | 77 |
Lost days due to work injury.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury (day) | day | 6541 | 6854 | 77 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of female foundation management employees trained | 598 | 438 | 78 | |
| Number of female middle management employees trained | 24 | 19 | 78 | |
| Number of female other employees trained | 8908 | 11915 | 78 | |
| Number of female senior management employees trained | 2 | 2 | 78 | |
| Number of male foundation management employees trained | 1098 | 1006 | 78 | |
| Number of male middle management employees trained | 92 | 100 | 78 | |
| Number of male other employees trained | 22198 | 27737 | 78 | |
| Number of male senior management employees trained | 22 | 27 | 78 | |
| Percentage of female foundation management employees trained | 100% | 100.00% | 78 | |
| Percentage of female middle management employees trained | 100% | 100.00% | 78 | |
| Percentage of female other employees trained | 91% | 100.00% | 78 | |
| Percentage of female senior management employees trained | 91% | 100.00% | 78 | |
| Percentage of male foundation management employees trained | 100% | 100.00% | 78 | |
| Percentage of male middle management employees trained | 100% | 100.00% | 78 | |
| Percentage of male other employees trained | 92% | 100.00% | 78 | |
| Percentage of male senior management employees trained | 100% | 100.00% | 78 | |
| Subtotal number of female employees trained | 9532 | 12374 | 78 | |
| Subtotal number of male employees trained | 23410 | 28870 | 78 | |
| Subtotal percentage of female employees trained | 91% | 100.00% | 78 | |
| Subtotal percentage of male employees trained | 91% | 100.00% | 78 | |
| Total number of employees trained | 32942 | 41244 | 78 | |
| Total percentage of employees trained | 91% | 100.00% | 78 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Average number of training hours per employee | hour/per employee | 24 | 27 | 78 |
| Average number of training hours per employee (female, foundation management) | hour/per employee | 37 | 24 | 78 |
| Average number of training hours per employee (female, middle management) | hour/per employee | 33 | 10 | 78 |
| Average number of training hours per employee (female, others) | hour/per employee | 22 | 18 | 78 |
| Average number of training hours per employee (female, senior management) | hour/per employee | 18 | 19 | 78 |
| Average number of training hours per employee (male, foundation management) | hour/per employee | 37 | 22 | 78 |
| Average number of training hours per employee (male, middle management) | hour/per employee | 27 | 8 | 78 |
| Average number of training hours per employee (male, others) | hour/per employee | 24 | 31 | 78 |
| Average number of training hours per employee (male, senior management) | hour/per employee | 18 | 19 | 78 |
| Average training expense per employee | RMB/per employee | 567 | 470 | 78 |
| Average training expense per employee (female, foundation management) | RMB/per employee | 1500 | 1136 | 78 |
| Average training expense per employee (female, middle management) | RMB/per employee | 3000 | 3275 | 78 |
| Average training expense per employee (female, others) | RMB/per employee | 500 | 459 | 78 |
| Average training expense per employee (female, senior management) | RMB/per employee | 10000 | 8088 | 78 |
| Average training expense per employee (male, foundation management) | RMB/per employee | 1500 | 1281 | 78 |
| Average training expense per employee (male, middle management) | RMB/per employee | 3000 | 3755 | 78 |
| Average training expense per employee (male, others) | RMB/per employee | 500 | 412 | 78 |
| Average training expense per employee (male, senior management) | RMB/per employee | 10000 | 9634 | 78 |
| Subtotal average number of training hours per employee (female) | hour/per employee | 23 | 18 | 78 |
| Subtotal average number of training hours per employee (male) | hour/per employee | 25 | 30 | 78 |
| Subtotal average training expense per employee (female) | RMB/per employee | 571 | 489 | 78 |
| Subtotal average training expense per employee (male) | RMB/per employee | 566 | 462 | 78 |
| Subtotal total number of training hours (female) | hours | 214911 | 222797 | 78 |
| Subtotal total number of training hours (male) | hours | 583232 | 870999 | 78 |
| Total number of training hours | hours | 798143 | 1093796 | 78 |
| Total number of training hours (female, foundation management) | hours | 21827 | 10710 | 78 |
| Total number of training hours (female, middle management) | hours | 636 | 193 | 78 |
| Total number of training hours (female, others) | hours | 192413 | 211857 | 78 |
| Total number of training hours (female, senior management) | hours | 35 | 37 | 78 |
| Total number of training hours (male, foundation management) | hours | 40955 | 21696 | 78 |
| Total number of training hours (male, middle management) | hours | 2475 | 788 | 78 |
| Total number of training hours (male, others) | hours | 539411 | 848016 | 78 |
| Total number of training hours (male, senior management) | hours | 391 | 500 | 78 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of suppliers by category - Engineering | 3216 | 79 | ||
| Number of suppliers by category - Environmental | 1865 | 79 | ||
| Number of suppliers by category - Others | 4304 | 79 | ||
| Number of suppliers by category - Security | 411 | 79 | ||
| Number of suppliers by category - Total | 9796 | 79 | ||
| Number of suppliers by geographical region - Hong Kong | 259 | 287 | 79 | |
| Number of suppliers by geographical region - Macau | 12 | 12 | 79 | |
| Number of suppliers by geographical region - Mainland China | 9489 | 9497 | 79 | |
| Number of suppliers by geographical region - Total | 9760 | 9796 | 79 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of complaint escalations received from customers in 400 call centres (case) | case | 289 | 80 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of hours of anti-corruption publicity and training | hour | 42 | 60 | 80 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of projects involved in voluntary activities of education, environmental protection and social welfare | 36 | 26 | 80 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of hours invested in voluntary activities of education, environmental protection and social welfare | hour | 332696 | 1289.5 | 80 |
| Number of volunteers participating in voluntary activities of education, environmental protection and social welfare | person | 12762 | 293 | 80 |
| Poverty alleviation donation | RMB thousand | 16 | 370 | 80 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 62 | 27 |
| NOₓ Emissions | Kg | 722 | 343 |
| SOₓ Emissions | Kg | 4 | 3 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne | 10492 | 13605 |
| Indirect Energy Emissions (Scope 2) | Tonne | 515656 | 602522 |
| Total GHG Emissions | Tonne | 526442 | 616527 |
| Total Other Indirect Energy Emissions (Scope 3) | Tonne | 275 | 400 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Tonne | 1770 | 1641 |
| Non-Hazardous Waste (Office Waste) | Tonne | 338 | 891 |
| Non-Hazardous Waste Disposed | Tonne | 2109 | 2531 |
| Paper Waste | tonnes | 193.52 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | '000 kWh/10000 square metres | 42 | 50.15 |
| Total Energy Consumption | '000 kWh | 6325199 | 759313.01 |
| Total Indirect Energy Consumption | '000 kWh | 594741 | 722332.4 |
| Total Non-Renewable Fuel Consumption | '000 kWh | 37778 | 36981 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Municipal Water Consumption | Cubic metre | 19741507 | 20378990 |
| Recycled Water Usage | Cubic metre | 513053 | 720536 |
| Total Water Withdrawal | Cubic metre | 20254560 | 21099526 |
| Water Consumption | Cubic metre | 20254560 | 21099526 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|
| Number of Contractors | 1244 | 1470 | |||
| Number of Employees Aged 30-50 | 17614 | 20164 | |||
| Number of Employees Aged Above 50 | 4860 | 6393 | |||
| Number of Employees Aged Below 30 | 13641 | 14687 | |||
| Number of Employees in Hong Kong | 3246 | 4130 | |||
| Number of Employees in Macau | 220 | 428 | |||
| Number of Employees in Mainland China | 32649 | 36686 | |||
| Number of Female Employees | 10421 | 12374 | |||
| Number of Full-time Employees | 34871 | 39756 | |||
| Number of General Employees | 34129 | 39652 | |||
| Number of General Employees (Female) | 9739 | 11018 | |||
| Number of General Employees(Male) | 24390 | 25928 | |||
| Number of Male Employees | 25694 | 28870 | |||
| Number of Middle Management Employees | 116 | 119 | |||
| Number of Middle Management Employees (Female) | 24 | 19 | |||
| Number of Middle Management Employees (Male) | 92 | 100 | |||
| Number of New Employees | 5812 | 7525 | 22033 | 16359 | |
| Number of New Employees (Above 50) | 3065 | ||||
| Number of New Employees (Aged 30-50) | 6447 | ||||
| Number of New Employees (Aged Below 30) | 6847 | ||||
| Number of New Employees (Female) | 5827 | ||||
| Number of New Employees (Hong Kong) | 3711 | ||||
| Number of New Employees (Mainland China) | 12379 | ||||
| Number of New Employees (Male) | 10532 | ||||
| Number of New Employees (Middle Management) | 2 | ||||
| Number of New Employees (Senior Management) | 1 | ||||
| Number of Part-time Employees | 18 | ||||
| Number of Senior Management Employees | 24 | 29 | |||
| Number of Senior Management Employees (Female) | 2 | 2 | |||
| Number of Senior Management Employees (Male) | 22 | 27 | |||
| Number of Total Employees | 13780 | 17441 | 36115 | 41244 | |
| Percentage of Contractors | % | 3.44 | 3.57 | ||
| Percentage of Employees Aged 30-50 | % | 48.77 | 48.89 | ||
| Percentage of Employees Aged Above 50 | % | 13.46 | 15.5 | ||
| Percentage of Employees Aged Below 30 | % | 37.77 | 35.61 | ||
| Percentage of Employees in Hong Kong | % | 8.99 | 10.01 | ||
| Percentage of Employees in Macau | % | 0.61 | 1.04 | ||
| Percentage of Employees in Mainland China | % | 90.4 | 88.95 | ||
| Percentage of Female Employees | % | 28.86 | 30 | ||
| Percentage of Full-time Employees | % | 96.56 | 96.39 | ||
| Percentage of Male Employees | % | 71.14 | 70 | ||
| Percentage of Part-time Employees | % | 0.04 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Turnover Rate of Total Employees | % | 30.23 | 31.04 |
Lost days due to work injury.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 6541 | 6854 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Percentage of Employees Trained | % | 91 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Average Training Hours (Female) | hour/per employee | 23 | 18 |
| Average Training Hours (General Staff) | hour/per employee | 23 | 24.5 |
| Average Training Hours (Male) | hour/per employee | 25 | 30 |
| Average Training Hours (Middle Management) | hour/per employee | 30 | 9 |
| Average Training Hours (Senior Management) | hour/per employee | 18 | 19 |
| Average Training Hours per Employee | hour/per employee | 24 | 27 |
| Total Training Hours | hours | 798143 | 1093796 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Number of Suppliers in Hong Kong | 259 | 287 | |
| Number of Suppliers in Mainland China | 9489 | 9497 | |
| Number of Total Suppliers | 9760 | 9796 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Number of Customer Complaints | case | 289 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Total Hours of Anti-corruption Training | hour | 42 | 60 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB thousand | 16 | 370 |
| Number of Employees Participating in Volunteer Activities | person | 12762 | 293 |
| Total Volunteer Service Hours | hour | 332696 | 1289.5 |