2019 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Reduction in water consumption by commercial projects in operation | tonnes | 90000 | 111 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Reduction in electricity consumption by commercial projects in operation | million kWh | 1.12 | 111 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Application of prefabricated buildings (new construction projects in 2019) | 52% | 10 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of existing projects in 2019 (Lands acquired before 2019) | projects | 189 | 100 |
| Number of new projects in 2019 (Lands newly acquired in 2019) | projects | 61 | 100 |
| Number of non-prefabricated existing projects in 2019 (Lands acquired before 2019) | projects | 115 | 100 |
| Number of non-prefabricated new projects in 2019 (Lands newly acquired in 2019) | projects | 29 | 100 |
| Number of projects accredited as demonstrative construction sites by government authorities | projects | 34 | 10 |
| Percentage of construction area with transparent construction system | % | 52.32 | 44 |
| Percentage of projects and areas in Central and Western China with transparent construction system | % | >50 | 44 |
| Percentage of projects with transparent construction system | % | 43.24 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employee age group distribution - 30-40 | % | 43 | 74 |
| Employee age group distribution - 40-50 | % | 6 | 74 |
| Employee age group distribution - Above 50 | % | 1 | 74 |
| Employee age group distribution - Below 30 | % | 50 | 74 |
| Employee gender distribution - Female | % | 45 | 74 |
| Employee gender distribution - Male | % | 55 | 74 |
| Employee rank distribution - Executives | % | 1 | 74 |
| Employee rank distribution - General staff | % | 79 | 74 |
| Employee rank distribution - Middle and senior management | % | 20 | 74 |
| Number of individuals covered in staff dedication survey | individuals | 7500 | 82 |
| Total headcount | persons | 8675 | 74 |
| Total number of employees | employees | 8675 | 125 |
| Total workforce by age group: 31-40 | employees | 3745 | 125 |
| Total workforce by age group: 31-40 proportion | % | 43.17 | 125 |
| Total workforce by age group: 41-50 | employees | 500 | 125 |
| Total workforce by age group: 41-50 proportion | % | 5.76 | 125 |
| Total workforce by age group: Above 50 | employees | 96 | 125 |
| Total workforce by age group: Above 50 proportion | % | 1.11 | 125 |
| Total workforce by age group: Below 30 | employees | 4334 | 125 |
| Total workforce by age group: Below 30 proportion | % | 49.96 | 125 |
| Total workforce by employment type: Full time | employees | 8675 | 125 |
| Total workforce by employment type: Full time proportion | % | 100 | 125 |
| Total workforce by gender: Female | employees | 3912 | 125 |
| Total workforce by gender: Female proportion | % | 45.1 | 125 |
| Total workforce by gender: Male | employees | 4763 | 125 |
| Total workforce by gender: Male proportion | % | 54.9 | 125 |
| Total workforce by household registration/nationality: Hong Kong, Macau and Taiwan | employees | 7 | 125 |
| Total workforce by household registration/nationality: Hong Kong, Macau and Taiwan proportion | % | 0.08 | 125 |
| Total workforce by household registration/nationality: Mainland China | employees | 8651 | 125 |
| Total workforce by household registration/nationality: Mainland China proportion | % | 99.72 | 125 |
| Total workforce by household registration/nationality: Overseas | employees | 17 | 125 |
| Total workforce by household registration/nationality: Overseas proportion | % | 0.2 | 125 |
| Total workforce by rank: Executives | employees | 45 | 125 |
| Total workforce by rank: Executives proportion | % | 0.52 | 125 |
| Total workforce by rank: General staff | employees | 6890 | 125 |
| Total workforce by rank: General staff proportion | % | 79.42 | 125 |
| Total workforce by rank: Middle and senior management | employees | 1740 | 125 |
| Total workforce by rank: Middle and senior management proportion | % | 20.06 | 125 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - 31-40 | % | 32.36 | 126 |
| Employee turnover rate by age group - 41-50 | % | 20.4 | 126 |
| Employee turnover rate by age group - Above 50 | % | 4.17 | 126 |
| Employee turnover rate by age group - Below 30 | % | 30.32 | 126 |
| Employee turnover rate by gender - Female | % | 39.03 | 126 |
| Employee turnover rate by gender - Male | % | 23.2 | 126 |
| Employee turnover rate by household registration/nationality - Mainland China | % | 30.39 | 126 |
| Employee turnover rate by household registration/nationality - Overseas | % | 17.65 | 126 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of work-related injuries | 4 | 126 |
Lost days due to work injury.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Lost days due to work injuries | days | 29 | 126 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained (Executives) | % | 70.00 | 127 | |
| Percentage of employees trained (Female) | % | 94.40 | 127 | |
| Percentage of employees trained (General staff) | % | 93.42 | 127 | |
| Percentage of employees trained (Male) | % | 93.08 | 127 | |
| Percentage of employees trained (Middle and senior management) | % | 95.05 | 127 | |
| Staff dedication score (2018 CIFI Dedication Survey) | % | 77 | 82 | |
| Staff dedication score (2019 CIFI Dedication Survey) | % | 80 | 82 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average training hours | hours | 25.86 | 79 |
| Average training hours per employee by gender - Female | hours | 17.76 | 79 |
| Average training hours per employee by gender - Male | hours | 32.11 | 79 |
| Average training hours per employee by rank - Executives | hours | 5.24 | 79 |
| Average training hours per employee by rank - General staff | hours | 19.67 | 79 |
| Average training hours per employee by rank - Middle and senior management | hours | 47.64 | 79 |
| Total training hours | hours | 188823 | 79 |
| Training hours per employee (Executives) | hour | 5.24 | 127 |
| Training hours per employee (Female) | hour | 17.76 | 127 |
| Training hours per employee (General staff) | hour | 19.67 | 127 |
| Training hours per employee (Male) | hour | 32.11 | 127 |
| Training hours per employee (Middle and senior management) | hour | 47.64 | 127 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of prefabricated existing projects in 2019 (Lands acquired before 2019) | projects | 74 | 100 |
| Number of prefabricated new projects in 2019 (Lands newly acquired in 2019) | projects | 32 | 100 |
| Total number of suppliers | entity | 2755 | 127 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Expected project coverage of transparent construction system | % | 100 | 44 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of suppliers where relevant policies are being implemented | entity | 2425 | 127 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Customer satisfaction proportion in bonus assessment system | percent | 80% | 57 | |
| Number of cards for node standardisation produced | cards | 18 | 57 | |
| Number of complaints handled | times | 4508 | 127 | |
| Number of complaints received | times | 4508 | 127 | |
| Overall customer satisfaction | % | 87 | 58 | |
| Overall industry satisfaction (95th percentile) | % | 88 | 58 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of product standards improved and implemented for issues such as children’s slides, corridor railings and outdoor rest platforms | issues | 20 | 57 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of standard actions and key points of review and control | actions and key points | 40 | 57 |
| Number of suppliers signing 'Integrity Agreement' | entity | 2755 | 127 |
| Number of typical case studies carried out for improvement mechanism | case studies | 80 | 57 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Percentage of employees trained in anti-corruption (Directors) | % | 100 | 127 |
| Percentage of employees trained in anti-corruption (Executives) | % | 100 | 127 |
| Percentage of employees trained in anti-corruption (Middle and senior management and general staff) | % | 100 | 127 |
| Times of anti-corruption training (Directors) | times | 15 | 127 |
| Times of anti-corruption training (Executives) | times | 15 | 127 |
| Times of anti-corruption training (Middle and senior management and general staff) | times | 3 | 127 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Huamei basins donated to Fangcang Hospital in Wuhan International Convention Center | units | 2000 | 118 | |
| Number of CREDAWARD 2019 awards (China) | awards | 57 | 10 | |
| Number of property owners benefited from Colourful Childhood Project | property owners | 31644 | 57 | |
| Number of surveys conducted for Colourful Childhood Project | surveys | 50 | 57 | |
| Pairs of medical gloves donated in third batch of supplies to Wuhan | pairs | 500000 | 118 | |
| Pairs of medical gloves donated in third batch to The Children’s Hospital of Fudan University, Shuguang Hospital of Shanghai University of Traditional Chinese Medicine and Shanghai Tongji Hospital | pairs | 225000 | 118 | |
| Wheelchairs donated to Union Hospital | pieces | 12 | 117 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| AizhiJia storage boxes donated to Fangcang Hospital in Wuhan International Convention Center | units | 2000 | 118 | |
| Boxes of medical gloves donated to Wuhan (first batch) | boxes | 1488 | 117 | |
| Boxes of supplies delivered in third batch to The Children’s Hospital of Fudan University, Shuguang Hospital of Shanghai University of Traditional Chinese Medicine and Shanghai Tongji Hospital | boxes | 450 | 118 | |
| Defibrillators donated in third batch of supplies to Wuhan | units | 5 | 118 | |
| Goggles donated in third batch of supplies to Wuhan | units | 8920 | 118 | |
| Goggles donated to Ninth Hospital | pieces | 960 | 117 | |
| Infusion pumps donated in third batch of supplies to Wuhan | units | 50 | 118 | |
| Injection pumps donated in third batch of supplies to Wuhan | units | 100 | 118 | |
| Invasive ventilators donated in third batch of supplies to Wuhan | units | 2 | 118 | |
| Life supplies donated to Fangcang Hospital in Wuhan International Convention Center | life supplies | 6000 | 118 | |
| Medical face masks donated to Union Hospital | pieces | 500 | 117 | |
| Medical face masks donated to Wuhan Third Hospital | pieces | 6000 | 117 | |
| Medical gloves donated to Shanghai East Hospital (third batch) | pairs | 100000 | 117 | |
| Medical gloves donated to Wuhan (first batch) | pairs | 744000 | 117 | |
| Medical gloves donated to Zhongnan Hospital, Hanyang Hospital, Jingmen No. 1 Hospital, Jingmen Red Cross Society in Wuhan (second batch) | pairs | 650000 | 117 | |
| Medical isolation suits delivered to Shanghai | suits | 14000 | 118 | |
| Medical isolation suits delivered to Wuhan, Hubei province | suits | 20000 | 118 | |
| Medical isolation suits donated in fourth batch of supplies | suits | 34000 | 118 | |
| N95 face masks donated in third batch of supplies to Wuhan | units | 2000 | 118 | |
| Number of children's venues transformed in 10 cities | venues | 30 | 57 | |
| Number of days and nights spent on Colourful Childhood Project | days and nights | 203 | 57 | |
| Nursing surgical slippers donated to National Medical Team | pairs | 240 | 117 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg |
| NOâ‚“ Emissions | Kg |
| SOâ‚“ Emissions | Kg |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e |
| Total GHG Emissions | Tonnes CO2e |
| Total GHG Emissions Intensity (By Area) | Tonnes CO2e/sq.m GFA |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hazardous Electronic Waste | Tonnes |
| Hazardous Waste (Used Batteries) | Tonnes |
| Total Hazardous Waste | Tonnes |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste (Construction Waste) | Tonnes |
| Non-Hazardous Waste (Domestic Waste) | Tonnes |
| Non-Hazardous Waste (Electronic Waste) | Tonnes |
| Recycling Rate of Non-Hazardous Waste | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | Litres |
| Energy Consumption Intensity (By Area) | kWh/sq.m GFA |
| Gasoline Consumption | Litres |
| LPG Consumption | Kg |
| Natural Gas Consumption | m³ |
| Percentage of Renewable Energy Consumption | % |
| Purchased Electricity | kWh |
| Total Direct Energy Consumption | kWh |
| Total Energy Consumption | kWh |
| Total Indirect Energy Consumption | kWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Recycled Water Usage | Tonnes | |
| Total Wastewater Discharge | Tonnes | |
| Water Consumption | tonnes | 90000 |
| Water Consumption in Office | m³ | |
| Water Consumption in Production and Operation | m³ |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | million kWh | 1.12 |
| Energy Consumption Reduction Percentage Compared to Last Year | % | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | year-on-year |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 4245 |
| Number of Employees Aged Above 50 | employees | 96 |
| Number of Employees Aged Below 30 | employees | 4334 |
| Number of Employees in Hong Kong | employees | 7 |
| Number of Employees in Mainland China | employees | 8651 |
| Number of Employees in Overseas | employees | 17 |
| Number of Female Employees | employees | 3912 |
| Number of Full-time Employees | employees | 8675 |
| Number of General Employees | employees | 6890 |
| Number of Male Employees | employees | 4763 |
| Number of Middle Management Employees | employees | 1740 |
| Number of Senior Management Employees | employees | 45 |
| Number of Total Employees | employees | 8675 |
| Percentage of Employees Aged 30-50 | % | 48.93 |
| Percentage of Employees Aged Above 50 | % | 1.11 |
| Percentage of Employees Aged Below 30 | % | 49.96 |
| Percentage of Employees in Hong Kong | % | 0.08 |
| Percentage of Employees in Mainland China | % | 99.72 |
| Percentage of Employees in Overseas | % | 0.2 |
| Percentage of Female Employees | % | 45.1 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of General Employees | % | 79.42 |
| Percentage of Male Employees | % | 54.9 |
| Percentage of Middle Management Employees | % | 20.06 |
| Percentage of Senior Management Employees | % | 0.52 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 52.76 |
| Turnover Rate of Employees Aged Above 50 | % | 4.17 |
| Turnover Rate of Employees Aged Below 30 | % | 30.32 |
| Turnover Rate of Employees in Mainland China | % | 30.39 |
| Turnover Rate of Employees in Overseas | % | 17.65 |
| Turnover Rate of Female Employees | % | 39.03 |
| Turnover Rate of Male Employees | % | 23.2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of Trained Executive Employees | % | 70 |
| Percentage of Trained Female Employees | % | 94.4 |
| Percentage of Trained General Employees | % | 93.42 |
| Percentage of Trained Male Employees | % | 93.08 |
| Percentage of Trained Senior Management | % | 95.05 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Average Training Hours (Executive Employees) | hours | 5.24 |
| Average Training Hours (Female) | hours | 17.76 |
| Average Training Hours (General Staff) | hours | 19.67 |
| Average Training Hours (Male) | hours | 32.11 |
| Average Training Hours (Middle Management) | hours | 47.64 |
| Average Training Hours (Senior Management) | hours | 47.64 |
| Average Training Hours per Employee | hours | 25.86 |
| Total Training Hours | hours | 188823 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Total Suppliers | entity | 2755 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | entity | 2425 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Complaints Dealt with | times | 4508 |
| Total Number of Customer Complaints | times | 4508 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
| Number of Anti-corruption Training Session | times | 33 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total In-kind Donations | suits | 6000 |