2019 Sustainability Report

Company: CKH HOLDINGS (1)
Year: 2019
Published: 2020-07-06
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2016 2017 2018 2019 2019 (4) 2030 Report Pages
Leak rate for Canadian downstream facilities (Leak Detection and Repair monitoring) % 0.12 65
NOx air emissions in Infrastructure Division tonnes 5649 9958 8027 54
NOx emissions - Husky tonnes 3.927 4.163 3.145 80
NOx emissions - Infrastructure tonne 5649 79
NOx emissions - Ports and Related Services tonne 2023 292 341 79
NOx emissions - Telecommunications tonnes - - 0.2 50 80
NOx emissions - Total tonnes 7.637 10.251 8.418 80
PM air emissions in Infrastructure Division tonnes 426 316 233 54
Particulate matter emissions - Husky kg 237 244 - 80
Particulate matter emissions - Infrastructure tonne 426 79
Particulate matter emissions - Ports and Related Services tonne 88 29 26 79
Particulate matter emissions - Telecommunications kg - - 233 514 80
Particulate matter emissions - Total kg 339 264 237 80
SOx air emissions in Infrastructure Division tonnes 668 674 636 54
SOx emissions - Husky kg 3.555 2.508 2.109 80
SOx emissions - Infrastructure tonne 668 674 79
SOx emissions - Ports and Related Services tonne 269 23 24 79
SOx emissions - Telecommunications kg - - 636 937 80
SOx emissions - Total kg 676 688 638 80
UKPN - decrease NOx emissions from fleet and generators % 33 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2019 (4) 2021 2030 Report Pages
GHG Scope 1 + 2 Emissions in Energy division tCO2e 5372066 5384522 4943370 66
GHG Scope 1 Emissions in Energy division tCO2e 4517036 4492124 4125503 66
GHG Scope 1 and 2 Emissions in Infrastructure Division - Scope 1 tCO2e 7464392 8944665 8486783 55
GHG Scope 1 and 2 Emissions in Infrastructure Division - Scope 1 + 2 tCO2e 9778614 10864931 10313728 55
GHG Scope 1 and 2 Emissions in Infrastructure Division - Scope 2 tCO2e 2314222 1920266 1826945 55
GHG Scope 1 and 2 Emissions in Retail Division (Scope 1 + 2) thousand tonnes CO2e 641.554 661.127 661.985 44
GHG Scope 1 and 2 Emissions in Retail Division (Scope 1) thousand tonnes CO2e 219.113 219.445 190.448 44
GHG Scope 1 and 2 Emissions in Retail Division (Scope 2) thousand tonnes CO2e 422.441 441.682 471.537 44
GHG Scope 2 Emissions in Energy division tCO2e 855030 892398 817867 66
GHG emissions (Scope 1 and 2) - Husky tonnes CO2e 855.03 892.398 817.867 80
GHG emissions (Scope 1 and 2) - Telecommunications tonnes CO2e 497.243 498.318 1826.495 727.41 80
GHG emissions (Scope 1 and 2) - Total tonnes CO2e 3440.235 3121.57 3298.073 80
GHG emissions intensity (tonnes CO2e/Employee) - Husky tonnes CO2e/employee 0.028 0.02 0.015 80
GHG emissions intensity (tonnes CO2e/Employee) - Telecommunications tonnes CO2e/employee 0.008 0.006 0.04 0.007 80
GHG emissions intensity (tonnes CO2e/Employee) - Total tonnes CO2e/employee 0.014 0.011 0.011 80
GHG emissions intensity (tonnes CO2e/MWh) - Husky tonnes CO2e/MWh 0.176 0.12 0.091 80
GHG emissions intensity (tonnes CO2e/MWh) - Telecommunications tonnes CO2e/MWh 0.008 0.007 0.227 0.008 80
GHG emissions intensity (tonnes CO2e/MWh) - Total tonnes CO2e/MWh 0.045 0.044 0.04 80
GHG emissions intensity (tonnes CO2e/Revenue) - Husky tonnes CO2e/million HK$ 0.427 0.283 0.226 80
GHG emissions intensity (tonnes CO2e/Revenue) - Telecommunications tonnes CO2e/million HK$ 0.002 0.002 0.187 0.002 80
GHG emissions intensity (tonnes CO2e/Revenue) - Total tonnes CO2e/million HK$ 0.175 0.152 0.128 80
Pikes Peak South pilot carbon capture project - daily capture capacity tonnes per day 30 65
Reduction in GHG emissions (scopes 1 and 2) against 2015 baseline (target for 2030) percent -40 36
Scope 1 GHG emission intensity - Infrastructure CO2e/revenue HK$'000 0.195 0.186 79
Scope 1 GHG emission intensity - Ports and Related Services CO2e/revenue HK$'000 0.011 0.012 0.011 79
Scope 1 GHG emission intensity - Retail CO2e/revenue HK$'000 0.002 0.002 0.002 79
Scope 1 emissions - Infrastructure tonne CO2e 7464392 9844665 79
Scope 1 emissions - Ports and Related Services tonne CO2e 284373 324123 306877 79
Scope 1 emissions - Retail tonne CO2e 219113 194495 190448 79
Scope 2 GHG emission intensity - Infrastructure CO2e/revenue HK$'000 0.06 0.04 79
Scope 2 GHG emission intensity - Ports and Related Services CO2e/revenue HK$'000 0.008 0.01 0.01 79
Scope 2 GHG emission intensity - Retail CO2e/revenue HK$'000 0.003 0.003 0.003 79
Scope 2 emissions - Infrastructure tonne CO2e 2341392 1920266 79
Scope 2 emissions - Ports and Related Services tonne CO2e 206329 261304 272181 79
Scope 2 emissions - Retail tonne CO2e 422441 441682 471537 79
Total GHG emissions - Infrastructure tonne CO2e 9778614 10864931 79
Total GHG emissions - Ports and Related Services tonne CO2e 489802 585427 579058 79
Total GHG emissions - Retail tonne CO2e 641554 661127 661965 79
Total GHG emissions intensity - Infrastructure tonne CO2e/revenue HK$'000 0.255 0.226 79
Total GHG emissions intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.019 0.022 0.021 79
Total GHG emissions intensity - Retail tonne CO2e/revenue HK$'000 0.005 0.005 0.005 79
UKPN - reduce GHG emissions % 20 58
ista - help customers/users reduce their GHG emissions with base year 2010 % 10 58

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2019 (4) Report Pages
Total hazardous waste generated - Husky tonnes 17.426 17.356 19.29 80
Total hazardous waste generated - Telecommunications tonnes 1.028 1.05 32.222 2.011 80
Total hazardous waste generated - Total tonnes 33.645 36.924 37.284 80
Total hazardous waste produced - Infrastructure tonne 105728 106716 79
Total hazardous waste produced - Ports and Related Services tonne 10391 3420 2204 79

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2019 (4) 2021 Report Pages
Ash collected for reuse by HK Electric tonnes 230000 57
Batteries recycled - Husky tonnes - - - 80
Batteries recycled - Telecommunications tonnes - - 5 0.14 80
Batteries recycled - Total tonnes 12 46 76 80
Paper packaging material used - Infrastructure tonne 26847 79
Paper packaging material used - Retail tonne 15851 23296 79
Paper recycled - Husky tonnes 5 8 10 80
Paper recycled - Telecommunications tonnes 9 7 33 55 80
Paper recycled - Total tonnes 81 51 56 80
Percentage of recycled materials in cement production (Hong Kong) 60% 57
Plastic recycled - Husky tonnes 7 22 32 80
Plastic recycled - Telecommunications tonnes 43 14 542 55 80
Plastic recycled - Total tonnes 1.888 2.016 2.066 80
Total non-hazardous waste generated - Husky tonnes 15.741 15.726 16.038 80
Total non-hazardous waste generated - Telecommunications tonnes 69 32 28.457 73 80
Total non-hazardous waste generated - Total tonnes 27.011 30.548 30.201 80
Total non-hazardous waste produced - Infrastructure tonne 496761 537527 79
Total non-hazardous waste produced - Ports and Related Services tonne 57916 23847 34985 79
Total non-hazardous waste produced - Retail tonne 46794 49897 83503 79
UKPN - recycle waste from top six sites % 80 58
Waste disposed - Husky tonnes 516.671 349.881 259.63 80
Waste disposed - Telecommunications tonnes 1.082 4.013 426.469 0.706 80
Waste disposed - Total tonnes 107.366 106.35 98.285 80
percentage of separated plastic packaging and drinks cartons further offered to recyclers by AVR 90% 56
recyclable plastics sorted at Dutch Enviro Energy's Rosenburg facility kilotonnes 19 56

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2013-2021 2030 Report Pages
AVR - reduce GHG emissions % 55 58
Wales & West Utilities - reduce GHG emissions over current price-control period % 10 58

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2012–2019 2016 2017 2018 2019 2019 (4) 2021 Report Pages
Carbon capture at Lloydminster Ethanol Plant tonnes of carbon 531000 65
Gypsum collected for reuse by HK Electric tonnes 70000 57
Industrial waste materials recycled as raw materials in Infrastructure division’s cement manufacturing plants (Hong Kong and Mainland China) tonnes 1000000 57
UKPN - divert waste from landfill % 90 58
Waste recycled - Husky tonnes 571.965 386.142 355.62 80
Waste recycled - Telecommunications tonnes 16.078 13.299 709.343 19.643 80
Waste recycled - Total tonnes 133.735 128.544 121.335 80
plastic packaging and drinks cartons separated from residual household waste by AVR tons 19000 56
plastic pipe waste recycled by Northern Gas Networks in the UK tonnes 191 56

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2019 (4) 2020 2030 Report Pages
Biomass energy generated - Husky MWh - - - 80
Biomass energy generated - Total MWh 2.694 3.761 6.909 80
Direct energy consumption - Infrastructure GWh 25442 28833 79
Direct energy consumption - Ports and Related Services GWh 1113 1285 1217 79
Direct energy consumption - Retail GWh 387 398 454 79
Electricity consumption - Husky MWh 4517.036 4492.124 4125.503 80
Electricity consumption - Telecommunications MWh 237.7 63.13 8486.783 139.123 80
Electricity consumption - Total MWh 7990.748 9551.363 9123.231 80
Energy Consumption in Energy Division - Electricity GWh 949 913 2463 66
Energy Consumption in Energy Division - Natural gas GWh 12344 12161 12590 66
Energy Consumption in Energy Division - Other fuels GWh 3397 3565 3448 66
Energy Consumption in Energy Division - Steam energy GWh 736 717 789 66
Energy Consumption in Infrastructure division - Diesel GWh 465 511 542 55
Energy Consumption in Infrastructure division - Electricity GWh 4463 3924 3765 55
Energy Consumption in Infrastructure division - Gasoline/Petrol GWh 37 32 33 55
Energy Consumption in Infrastructure division - Natural gas GWh 4 5 5 55
Energy Consumption in Infrastructure division - Other fuels GWh 10268 10514 10525 55
Energy Consumption in Infrastructure division - Other gas fuels (excl. Towngas and natural gas) GWh 14668 17771 17352 55
Energy Consumption in Retail Division - Diesel GWh 79 75 78 44
Energy Consumption in Retail Division - Electricity GWh 287 814 824 44
Energy Consumption in Retail Division - Gasoline/Petrol GWh 9 2 1 44
Energy Consumption in Retail Division - Natural gas GWh 7 265 32 44
Energy Consumption in Retail Division - Other gas fuels (excl. Towngas and natural gas) GWh 34 277 44
Energy Consumption in Retail Division - Towngas GWh 5 22 66 44
Green electricity generated by 13 grid-connected proprietary photovoltaic systems (Wind Tre) GJ 2200 78
H&B Benelux and H&B UK using renewable energy renewable energy 100% 36
Hydropower generated - Husky MWh - - - 80
Hydropower generated - Total MWh 2.364 2.616 4.917 80
Indirect energy consumption - Infrastructure GWh 4463 3924 79
Indirect energy consumption - Ports and Related Services GWh 398 534 556 79
Indirect energy consumption - Retail GWh 814 900 824 79
Other renewable energy generated - Husky MWh - - - 80
Other renewable energy generated - Total MWh 504 489 1.165 80
Percentage of green electricity in Hi3G Access AB's total electricity consumption percent 80 78
Reduction in electricity intensity kWh/m2 against 2015 baseline (target for 2030) percent -30 36
Share of Trekpleister and Kruidvat in the Netherlands using renewable energy in their energy mix 80% 43
Share of business units in the UK and Kruidvat in Belgium using renewable energy in their energy mix 100% 43
Solar energy generated - Husky MWh - - - 80
Solar energy generated - Telecommunications MWh 152 86 425 - 80
Solar energy generated - Total MWh 21.764 27.186 34.231 80
Total energy consumption - Husky MWh 5372.066 5384.522 4943.37 80
Total energy consumption - Infrastructure GWh 29905 32757 79
Total energy consumption - Ports and Related Services GWh 1511 1819 1773 79
Total energy consumption - Retail GWh 1201 1298 1278 79
Total energy consumption - Telecommunications MWh 521.013 561.448 10.313178 866.533 80
Total energy consumption - Total MWh 11430.983 12672.933 12421.304 80
Total energy consumption intensity - Infrastructure kWh/t 7801104 681038 79
Total energy consumption intensity - Ports and Related Services kWh/t 59079 68396 65569 79
Total energy consumption intensity - Retail kWh/t 9706 9718 9649 79
Total renewable energy generated - Husky MWh - - - 80
Total renewable energy generated - Telecommunications MWh 688 418 3.545 727 80
Total renewable energy generated - Total MWh 47.927 61.001 78.255 80
Wind energy generated - Husky MWh - - - 80
Wind energy generated - Telecommunications MWh 263 266 3.545 641 80
Wind energy generated - Total MWh 20.604 26.949 31.033 80

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 2019 2019 (4) Report Pages
High quality clean water recovered in reverse osmosis leachate treatment plant (EnviroNZ, New Zealand, Hampton PARRC Landfill) cubic metres 23000 57
Rain water and plant processing water collected for reuse at Lamma Power Station cubic metres 121000 57
Total water discharge - Husky thousand m3 - - - 80
Total water discharge - Telecommunications thousand m3 1.294 3.397 106.622 883 80
Total water discharge - Total thousand m3 117.413 734.221 109.709 80
Total water withdrawal - Husky thousand m3 55.294 36.261 59.932 80
Total water withdrawal - Telecommunications thousand m3 14.996 12.886 82.875 18.937 80
Total water withdrawal - Total thousand m3 26.369 22.194 23.05 80
Water Consumption in Infrastructure Division 000 m³ 38634 38835 35665 57
Water consumption - Husky m3 1.685 1.63 3.252 80
Water consumption - Infrastructure 000 m3 86364 83835 79
Water consumption - Ports and Related Services 000 m3 2604 1357 928 79
Water consumption - Retail 000 m3 2606 3329 2404 79
Water consumption - Telecommunications m3 959 1.018 3.765 1.988 80
Water consumption - Total m3 6.634 6.376 7.083 80
Water consumption intensity - Infrastructure m3/revenue HK$'000 1.008 0.807 79
Water consumption intensity - Ports and Related Services m3/revenue HK$'000 0.102 0.051 0.034 79
Water consumption intensity - Retail m3/revenue HK$'000 0.021 0.024 0.018 79
Water discharge - Husky m3 913 2.463 789 80
Water discharge - Telecommunications m3 959 1.018 3.765 1.938 80
Water discharge - Total m3 6.634 6.376 7.083 80

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016-2020 2019 2021 Report Pages
Reduction in electricity consumption percent -8 36
UKPN - reduce energy use in top six buildings % 10 58
ista - reduce annual energy consumption in Germany % 6.5 58

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2025 Report Pages
Number of water refill stations to be installed 100 46
UKPN - reduce water consumption in top six buildings % 10-15 58

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2016 2017 2018 2019 2019 (4) 2020 2025 Report Pages
Annual usage of virgin aggregate in reinstatement works (Northern Gas Networks, UK) 6.1% 57
Glass packaging material used - Infrastructure tonne 4917 79
Glass packaging material used - Retail tonne 2364 2616 79
Metal packaging material used - Infrastructure tonne 6909 79
Metal packaging material used - Retail tonne 2694 3761 79
Minimum recycled plastic content in plastic packaging (ASW average) % 20 46
Number of reverse vending machines to be installed in Hong Kong 400 46
Other packaging material used - Infrastructure tonne 1165 79
Other packaging material used - Retail tonne 504 489 79
Packaging material used - Husky tonnes 12.344 12.161 12.590 80
Packaging material used - Telecommunications tonnes 5 8 10.525 9 80
Packaging material used - Total tonnes 10.36 10.609 10.621 80
Paper consumption - Husky tonnes 3.397 3.565 3.448 80
Paper consumption - Telecommunications tonnes - - 17.352 - 80
Paper consumption - Total tonnes 14.689 17.774 17.355 80
Percentage of plastic bottles made from 100% recyclable PET materials at Watsons Water % 100 46
Plastic packaging material used - Infrastructure tonne 34129 79
Plastic packaging material used - Retail tonne 21339 27015 79
Total packaging material used - Husky tonnes 12.737 12.258 - 80
Total packaging material used - Telecommunications tonnes 101 227 35.665 43.945 80
Total packaging material used - Total tonnes 43.552 39.224 13.018 80
Total packaging material used for finished products - Infrastructure tonne 4489 3387 79
Total packaging material used for finished products - Ports and Related Services tonne 1 19 16 79
Total packaging material used for finished products - Retail tonne 42149 57177 73967 79

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2021-2026 2039 Report Pages
Percentage of minerals acquired from bottom ash freely applied without ICM (AVR, Green Deal for bottom ash) over 50% 57
Wales & West Utilities - achieve biodiversity net gain net gain 58
Wales & West Utilities - achieve no net loss on designated projects no net loss 58

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 Report Pages
Employees aged 30-49 in Ports Division 10773 30
Employees aged 50 or above in Ports Division 3854 30
Employees in Africa in Ports Division 1453 30
Employees in America in Ports Division 3992 30
Employees in Asia in Ports Division 2998 30
Employees in Europe in Ports Division 4766 30
Employees in Middle East in Ports Division 3560 30
Employees in Oceania in Ports Division 371 30
Employees under 30 in Ports Division 2453 30
Female employees in Ports Division 1723 30
Full-time employees in Ports Division 17080 30
General Staff in Ports Division 16452 30
Male employees in Ports Division 15357 30
Manager Grade or Above in Ports Division 628 30
Number of employees (in subsidiaries) employees 136075 36
Number of employees aged 30-49 in Retail Division 41914 41
Number of employees aged 30-49 in Telecommunications Division 10203 76
Number of employees aged 50 or above in Retail Division 5204 41
Number of employees aged 50 or above in Telecommunications Division 2456 76
Number of employees in Asia in Retail Division 64909 41
Number of employees in Asia in Telecommunications Division 2895 76
Number of employees in Europe in Retail Division 17318 41
Number of employees in Europe in Telecommunications Division 12699 76
Number of employees under 30 in Retail Division 35109 41
Number of employees under 30 in Telecommunications Division 2935 76
Number of female employees in Retail Division 62809 41
Number of female employees in Telecommunications Division 5380 76
Number of full-time and part-time employees who received training on anti-corruption/ethics and integrity employees 2859 28
Number of full-time employees in Retail Division 82227 41
Number of full-time employees in Telecommunications Division 15594 76
Number of general staff in Retail Division 79376 41
Number of general staff in Telecommunications Division 14737 76
Number of male employees in Retail Division 19418 41
Number of male employees in Telecommunications Division 10214 76
Number of manager grade or above in Retail Division 2851 41
Number of manager grade or above in Telecommunications Division 857 76
Number of part-time employees in Retail Division 53848 41
Number of part-time employees in Telecommunications Division 3657 76
Part-time employees in Ports Division 2978 30

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 Report Pages
Employee turnover rate in Ports Division - 30-49 5% 30
Employee turnover rate in Ports Division - 50 or Above 6% 30
Employee turnover rate in Ports Division - Female 10% 30
Employee turnover rate in Ports Division - Hong Kong 18% 30
Employee turnover rate in Ports Division - Male 5% 30
Employee turnover rate in Ports Division - Other regions 6% 30
Employee turnover rate in Ports Division - Overall 6% 30
Employee turnover rate in Ports Division - Under 30 10% 30
Employee turnover rate of Retail Division (Hong Kong) 22% 41
Employee turnover rate of Retail Division (Other Regions) 36% 41
Employee turnover rate of Retail Division (age 30-49) 23% 41
Employee turnover rate of Retail Division (age 50 or above) 15% 41
Employee turnover rate of Retail Division (female) 36% 41
Employee turnover rate of Retail Division (male) 30% 41
Employee turnover rate of Retail Division (overall) 34% 41
Employee turnover rate of Retail Division (under 30) 50% 41

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 Report Pages
number of work-related incidents compared to previous year 22%â–¼ 32
work-related fatalities 1 32
work-related fatalities rate % 0.006 32

Lost days due to work injury.

Indicator Unit 2018 2019 Report Pages
Lost Time Injury Rate (per 200000 exposure hours) 0.11 63
lost days due to work injury 7499 32

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
audits by the Group's internal audit function with scope including safety 7 32
on-site safety audits by SAFCOM conducted 7 32

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 Report Pages
Percentage of female employees in Retail Divisions who received training % 98 40
Percentage of full-time female employees at Ports Division who received training 54% 30
Percentage of full-time general staff at Ports Division who received training 61% 30
Percentage of full-time male employees at Ports Division who received training 60% 30
Percentage of full-time manager grade or above at Ports Division who received training 28% 30
Percentage of general staff in Retail Divisions who received training % 96 40
Percentage of male employees in Retail Divisions who received training % 87 40
Percentage of manager grade or above in Retail Divisions who received training % 82 40

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 Report Pages
Average hours of training per female employee in Retail Divisions hrs 28.3 40
Average hours of training per full-time female employee at Ports Division hrs 11.1 30
Average hours of training per full-time general staff at Ports Division hrs 13.5 30
Average hours of training per full-time male employee at Ports Division hrs 13.5 30
Average hours of training per full-time manager grade or above at Ports Division hrs 6.6 30
Average hours of training per general staff employee in Retail Divisions hrs 26.6 40
Average hours of training per male employee in Retail Divisions hrs 20.3 40
Average hours of training per manager grade or above employee in Retail Divisions hrs 20 40
Total training hours completed by employees hours 3486 28

Number of suppliers by geographical region.

Indicator Unit 2019 Report Pages
Number of stores stores 15794 36

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 2019 Report Pages
CSR team members for global & local CSR committees members 300+ 36
Number of supplier audits carried out 355 372 451 39

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2019 2020 Report Pages
Percentage of purchases from BSCI suppliers located in high-risk countries % 30 39
Purchases from OB suppliers in high-risk countries assessed for environmental sustainability risks percent 50 36

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2020 2025 Report Pages
Dry paper Own-Brand (OB) products sourced from traceable sustainable sources 100% 36
Percentage of dry paper products (toilet tissue, facial tissue and related items) made of PEFC or traceable recycled paper % 100 46

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 2019 Report Pages
Number of Non-food Tests (ASW Internal Laboratory) 11534 12098 13708 12441 38

Description of quality assurance process and recall procedures.

Indicator Unit 2016 2017 2018 2019 Report Pages
Number of Food Tests (ASW Internal Laboratory) 52000 66097 67005 61069 38

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2019 Report Pages
Total number of incidents of the Ports division % change compared to previous year -22 31

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Number of whistleblower cases reported (suspected acts of misconduct and malpractice) cases 9 28

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 Report Pages
Percentage of employees who received training on anti-corruption/ethics and integrity percent 29% 49
Percentage of full-time and part-time employees who received training on anti-corruption/ethics and integrity percent 14% 28
Total training hours completed by employees on anti-corruption/ethics and integrity hours 13036 49

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2025 2030 Report Pages
Target collection of Watsons Water bottles equivalent by 2025 % 50 46
Target collection of Watsons Water bottles equivalent by 2030 % 100 46

The types of emissions and respective emissions data.

Standard Indicator Unit 2016 2017 2018 2019
Airborne Particulate Matter (PM) Emissions kg 339 264 237
NOâ‚“ Emissions tonnes 3.927 7.637 10.251 8.418
SOâ‚“ Emissions kg 676 688 638

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2019 (4)
Direct GHG Emissions (Scope 1) tCO2e 4517036 219113 324123 306877
Indirect Energy Emissions (Scope 2) tCO2e 855030 2314222 261304 471537
Total GHG Emissions tonne CO2e 3440.235 489802 661127 579058 727.41
Total GHG Emissions Intensity (By Employee) tonnes CO2e/employee 0.028 0.014 0.011 0.011 0.007
Total GHG Emissions Intensity (By Energy) tonnes CO2e/MWh 0.176 0.045 0.044 0.04 0.008
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/million HK$ 0.148 0.032 0.033 0.021 0.001

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019
Hazardous Waste (Ports and Related Services) tonne 10391 3420 2204
Total Hazardous Waste tonnes 17.426 33.645 36.924 37.284

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019
Non-Hazardous Waste Disposed tonnes 516.671 107.366 106.35 0.706
Non-Hazardous Waste Recycled tonnes 12 102 97 110

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2013-2021 2030 2050
GHG Emissions Reduction Compared to Last Year tonnes per year
GHG Emissions Reduction Percentage Compared to Last Year % 10
Target GHG Emissions Reduction Percentage Compared to Last Year % 100
Target GHG Emissions Reduction Percentage by 2030 Compared to 2021 % 55

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 90

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2020
Biomass Energy MWh 2.694 3.761 6.909
Diesel Fuel Consumption GWh 544 586 620
Energy Consumption Intensity (By Product Weight) kWh/t 59079 9718 9649
Gasoline Consumption GWh 46 34 34
Hydropower Energy MWh 2.364 2.616 4.917
Natural Gas Consumption GWh 12161 12590
Percentage of Renewable Energy Consumption percent 80 100 100
Purchased Electricity MWh 7990.748 9551.363 9123.231
Renewable Energy Consumption MWh 47.927 61.001 78.255
Solar Energy MWh 21.764 27.186 34.231
Total Direct Energy Consumption GWh 27042 30416
Total Energy Consumption MWh 5372.066 11430.983 12672.933 12421.304
Total Indirect Energy Consumption GWh 5675 5358
Wind Energy MWh 20.604 26.949 31.033

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018 2019 2019 (4)
Recycled Water Usage m3 23000
Total Wastewater Discharge m3 913 117413000 113533000 109709000 883000
Total Water Withdrawal m3 55294 26269 22194 23050 18937
Water Consumption m3 1.685 6634 6376 7083 1.988
Water Consumption Intensity (By Revenue) m3/revenue HK$'000 1.008 0.807 0.034

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016-2020 2021
Energy Consumption Reduction Percentage Compared to Last Year % 6.5 10

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Target Water Consumption Reduction Percentage Compared to Last Year % 15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2016 2017 2018 2019 2020 2025
Packaging Material Consumption (Glass) tonnes 2364 7533
Packaging Material Consumption (Metal) tonnes 2694 10670
Packaging Material Consumption (Other) tonnes
Packaging Material Consumption (Paper) tonnes 14.689 17.774 17.355
Packaging Material Consumption (Plastic) % 21339 61144 100 20
Packaging Material Intensity (By Unit Product)
Packaging Materials Consumed tonnes 12.737 43.552 39.224 13.018

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019
Number of Employees Aged 30-50 employees 62890
Number of Employees Aged Above 50 employees 11514
Number of Employees Aged Below 30 employees 40497
Number of Employees in Africa employees 1453
Number of Employees in Americas employees 3992
Number of Employees in Asia employees 70802
Number of Employees in Europe employees 34783
Number of Employees in Middle East employees 3560
Number of Employees in Oceania employees 371
Number of Female Employees employees 69912
Number of Full-time Employees employees 114901
Number of General Employees employees 110565
Number of Male Employees employees 44989
Number of Part-time Employees employees 60483
Number of Senior Management Employees employees 4336
Number of Total Employees employees 136075

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019
Turnover Rate of Employees Aged 30-50 % 5
Turnover Rate of Employees Aged Above 50 % 6
Turnover Rate of Employees Aged Below 30 % 10
Turnover Rate of Employees in Hong Kong % 18
Turnover Rate of Female Employees % 10
Turnover Rate of Male Employees % 5
Turnover Rate of Total Employees % 6

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2019
Number of Work-related Fatalities 1
Work-related Fatalities Rate % 0.006

Lost days due to work injury.

Standard Indicator Unit 2018 2019
Lost Days Due to Work-related Injuries days 7499
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 200000 exposure hours 0.11

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019
Percentage of Trained Female Employees % 54
Percentage of Trained General Employees % 61
Percentage of Trained Male Employees % 60
Percentage of Trained Senior Management % 28

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019
Average Training Hours (Female) hrs 28.3
Average Training Hours (General Staff) hrs 26.6
Average Training Hours (Male) hrs 20.3
Average Training Hours (Senior Management) hrs 20
Total Training Hours hours 3486

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2016 2017 2018
Percentage of Critical Suppliers Covered by CSR Audit audits 355 372 451

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2020
Number of Suppliers Participated in Sustainability Risk Assessment percent 50

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2019
Coverage Rate of Ethical Standards and Anti-Corruption Training percent 29
Coverage of Anti-corruption Training for Employees percent 29
Total Hours of Anti-corruption Training hours 13036
Total Hours of Anti-corruption Training for Employees hours 13036