Environmental, Social and Governance Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity | Ton of carbon dioxide equivalent/ RMB’0000 revenue | 0.03 | 0.03 | 38 |
| Scope 1 : Direct greenhouse gas emissions | Ton of carbon dioxide equivalent | 871.8 | 1146.85 | 38 |
| Scope 2 : Indirect greenhouse gas emissions | Ton of carbon dioxide equivalent | 14376.43 | 18414.59 | 38 |
| Total greenhouse gas emissions | Ton of carbon dioxide equivalent | 15248.23 | 19561.44 | 38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Construction waste | Ton | 8055 | 45780 | 37 |
| Non-hazardous waste discharges intensity | Ton/RMB'0000 revenue | 0.0172 | 0.0678 | 37 |
| Office and kitchen wastes | Ton | 2227.68 | 2370.97 | 37 |
| Other waste | Ton | / | 2041.7 | 37 |
| Total non-hazardous waste | Ton | 10282.68 | 50192.67 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption intensity | Ton of standard coal equivalent/RMB in million revenue | 0.49 | 0.72 | 38 |
| Diesel consumption | Liter | 16340 | 30618.05 | 38 |
| Electricity consumption | 1000 kWh | 20458.94 | 26756.49 | 38 |
| Gasoline consumption | Liter | 358253 | 454731.2 | 38 |
| Liquefied petroleum gas consumption | Standard cubic meter | / | 1453 | 38 |
| Natural gas consumption | Standard cubic meter | 17750 | 28888 | 38 |
| Total energy consumption | Ton of standard coal | 2938.14 | 5290.75 | 38 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Total water consumption | Ton | 463245.1 | 1624491 | 38 |
| Water consumption intensity | Ton/RMB’0000 revenue | 0.78 | 2.2 | 38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employees by Age - 30 or below | people | 280 | 40 |
| Employees by Age - 30 or below (%) | % | 27 | 40 |
| Employees by Age - 31–50 | people | 756 | 40 |
| Employees by Age - 31–50 (%) | % | 72 | 40 |
| Employees by Age - Over 50 | people | 14 | 40 |
| Employees by Age - Over 50 (%) | % | 1 | 40 |
| Employees by Gender - Female | people | 674 | 40 |
| Employees by Gender - Female (%) | % | 64 | 40 |
| Employees by Gender - Male | people | 376 | 40 |
| Employees by Gender - Male (%) | % | 36 | 40 |
| Employees by Professional type - Management (M) | people | 13 | 40 |
| Employees by Professional type - Management (M) (%) | % | 1 | 40 |
| Employees by Professional type - Operators (O) | people | 181 | 40 |
| Employees by Professional type - Operators (O) (%) | % | 17 | 40 |
| Employees by Professional type - Professionals (P) | people | 197 | 40 |
| Employees by Professional type - Professionals (P) (%) | % | 19 | 40 |
| Employees by Professional type - Sales (S) | people | 659 | 40 |
| Employees by Professional type - Sales (S) (%) | % | 63 | 40 |
| Number of people promoted to managers after 'Talent Stars' plan implementation | people | 20 | 47 |
| Total number of employees | people | 1050 | 40 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Turnover rate by Age - 30 or below | % | 15 | 40 |
| Turnover rate by Age - 31–40 | % | 19 | 40 |
| Turnover rate by Age - 41–50 | % | 16 | 40 |
| Turnover rate by Age - Over 50 | % | 10 | 40 |
| Turnover rate by Gender - Female | % | 15 | 40 |
| Turnover rate by Gender - Male | % | 16 | 40 |
| Turnover rate by Professional type - Management (M) | % | 13 | 40 |
| Turnover rate by Professional type - Operators (O) | % | 10 | 40 |
| Turnover rate by Professional type - Professionals (P) | % | 15 | 40 |
| Turnover rate by Professional type - Sales (S) | % | 20 | 40 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of 'Sailing Stars' in 3-year training plan | 32 | 47 | |
| Number of courses provided by internal lecturers | courses | 110 | 47 |
| Number of internal lecturers | lecturers | 60 | 47 |
| Number of person-times for 'Talent Stars' courses | person-times | 5000 | 47 |
| Planned share of employees at and above director level to be developed into internal lecturers | percent | 30 | 47 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of specific courses for 'Talent Stars' | 50 | 47 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of suppliers - Design consulting | 372 | 50 | |
| Number of suppliers - East China | 3500 | 50 | |
| Number of suppliers - Engineering contractor | 2265 | 50 | |
| Number of suppliers - Others (region) | 225 | 50 | |
| Number of suppliers - Others (type) | 1700 | 50 | |
| Number of suppliers - South China | 282 | 50 | |
| Number of suppliers - Southwest China | 330 | 50 | |
| Total number of suppliers | 4337 | 50 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average output of articles per week on 'Fasheng' Platform | articles/week | 3+ | 48 |
| Average reads per article for the public on 'Fasheng' Platform | reads/article | 3000+ | 48 |
| Average reads per article within the Group on 'Fasheng' Platform | reads/article | 300+ | 48 |
| Improvement in delivery service satisfaction compared with same house type in 2018 | percent | 10 | 27 |
| Increase in mystery customer survey score (fourth quarter vs. second quarter) | percent | 4.4 | 27 |
| Number of customer concerns and delivery issues recorded during Construction Site Open Day | items | 125 | 27 |
| Number of customer groups received during Construction Site Open Day of Dafa Yi Jing Cheng Phase IV | groups | 225 | 27 |
| Overall score in mystery customer surveys (fourth quarter) | score | 87.67 | 27 |
| Overall score in mystery customer surveys (second quarter) | score | 84 | 27 |
| Prospective owner satisfaction increase in second half compared with first half year | % | 28 | 28 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Collective delivery rate (housing handed over after whole project completed) | percent | 92 | 27 |
| Free cleaning service to commercial tenants in business | times per week | 2 | 28 |
| Smooth delivery rate (housing smoothly handed over to buyers) | percent | 100 | 27 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of unverified users on 'Fasheng' Platform | users | 126 | 48 |
| Number of verified users on 'Fasheng' Platform | users | 1232 | 48 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average number of articles posted per month on 'Fasheng' Platform | every month | 48 | |
| Number of articles for the public on 'Fasheng' Platform | articles | 11 | 48 |
| Number of articles published within the Group on 'Fasheng' Platform | articles | 105 | 48 |
| Percentage of potential homeowners represented by customer groups during Construction Site Open Day | percent | 30 | 27 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total amount of charitable and other donations | million RMB | 16 | 58 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton of carbon dioxide equivalent | 871.8 | 1146.85 |
| Indirect Energy Emissions (Scope 2) | Ton of carbon dioxide equivalent | 14376.43 | 18414.59 |
| Total GHG Emissions | Ton of carbon dioxide equivalent | 15248.23 | 19561.44 |
| Total GHG Emissions Intensity (By Revenue) | Ton of carbon dioxide equivalent/ RMB’0000 revenue | 0.03 | 0.03 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | Ton | 8055 | 45780 |
| Non-Hazardous Waste (Office Waste) | Ton | 2227.68 | 2370.97 |
| Total Non-Hazardous Waste Disposed | Ton | 10282.68 | 50192.67 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Ton/RMB'0000 revenue | 0.0172 | 0.0678 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Ton of standard coal equivalent/RMB in million revenue | 0.49 | 0.72 |
| Diesel Fuel Consumption | Liter | 16340 | 30618.05 |
| Gasoline Consumption | Liter | 358253 | 454731.2 |
| LPG Consumption | Standard cubic meter | 1453 | |
| Natural Gas Consumption | Standard cubic meter | 17750 | 28888 |
| Purchased Electricity | 1000 kWh | 20458.94 | 26756.49 |
| Total Energy Consumption | Ton of standard coal | 2938.14 | 5290.75 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Water Consumption | Ton | 463245.1 | 1624491 |
| Water Consumption Intensity (By Revenue) | Ton/RMB’0000 revenue | 0.78 | 2.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Aged 30-50 | people | 756 |
| Number of Employees Aged Above 50 | people | 14 |
| Number of Employees Aged Below 30 | people | 280 |
| Number of Female Employees | people | 674 |
| Number of Male Employees | people | 376 |
| Number of Total Employees | people | 1050 |
| Percentage of Employees Aged 30-50 | % | 72 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 27 |
| Percentage of Female Employees | % | 64 |
| Percentage of Male Employees | % | 36 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 17.5 |
| Turnover Rate of Employees Aged Above 50 | % | 10 |
| Turnover Rate of Employees Aged Below 30 | % | 15 |
| Turnover Rate of Female Employees | % | 15 |
| Turnover Rate of Male Employees | % | 16 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers in East China | 3500 | |
| Number of Suppliers in South China | 282 | |
| Number of Suppliers in Southwest China | 330 | |
| Number of Total Suppliers | 4337 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Number of Customer Complaints | items | 125 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Public Welfare Donations | million RMB | 16 |
| Total Social Investment | million RMB | 16 |