SUSTAINABILITY REPORT 2019

Company: RUSAL (486)
Year: 2019
Published: 2020-06-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 2019 Report Pages
Air emission by type of production (Alumina, excluding greenhouse gases) thousand tonnes 25.1 47
Air emission by type of production (Aluminium, excluding greenhouse gases) thousand tonnes 265.1 47
Air emission by type of production (Heat and electricity, excluding greenhouse gases) thousand tonnes 25.7 47
Air emission by type of production (Other, excluding greenhouse gases) thousand tonnes 31.6 47
Alumina Division wastewater discharges thousand cubic metres 2785.04 33327.97 34206.28 66
Atmospheric air protection expenditure million USD 70.9 43
Benzopyrene thousand tonnes 0.0041 0.004 0.0039 47
Change in total volume of air emissions excluding CO compared to 2018 % -4 46
Emissions of low-hazard carbon monoxide (CO) discharged into the atmosphere thousand tonnes 232.2 46
Nominally clean wastewater discharged into surface water million cubic metres 0.3 66
Other emissions thousand tonnes 10.4 10 10 47
PM (except Foadl, tarry substances, BaP) thousand tonnes 41.9 37.6 37.3 47
Polluted wastewater discharged into surface water million cubic metres 21.8 15.4 22 66
Polluted water output million cubic metres 22 43
Sulphur dioxide (SO2) thousand tonnes 36.2 36.4 42 47
Sum of Nitric oxides as nitrogen dioxide (NO2) thousand tonnes 20.9 19.6 19.5 47
Total fluoride (gaseous and solid fluoride) thousand tonnes 7.3 7 6.6 47
Total volume of air emissions excluding CO thousand tonnes 115.3 46
Total volume of air emissions, excluding greenhouse gases thousand tonnes 3474.5 46

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Average of specific direct and indirect greenhouse gas emissions by aluminium smelters tonnes of CO2 equivalent per tonne of aluminium 22 50
CH4 emissions tonnes CO2-e 22542 21998 22420 52
CO2 emissions tonnes CO2-e 23568746 22168033 24522119 52
Direct (Scope 1) specific GHG emissions in electrolysis operations, per tonne of aluminium produced tonnes CO2-e per tonne of aluminium produced 2.2 2.11 2.03 66
Direct Scope 1 GHG emissions, Aluminium Division tonnes CO2-e 9064796 8727655 8819639 66
Direct Scope 1 GHG emissions, Other production tonnes CO2-e 16945225 15312744 17255471 66
Indirect Scope 2 GHG emissions, Aluminium Division tonnes CO2-e 1633524 877668 748960 66
Indirect Scope 2 GHG emissions, Other production tonnes CO2-e 1403963 1117081 1289901 66
Largest aluminium producer by primary production output in the world rd 3 6
N2O emissions tonnes CO2-e 55973 49099 51450 52
Perfluorocarbons emissions tonnes CO2-e 1962760 1625800 1474391 52
Reduction in specific GHG emissions by aluminium smelters compared to 2014 % 11 50
Reduction in specific GHG emissions compared with 2014 at existing aluminium production capacities % 11 6
Scope 1 GHG emissions million tonnes CO2-e 26 23 26.1 52
Scope 2 GHG emissions million tonnes CO2-e 10.1 11.4 11.1 52
Scope 3 GHG emissions million tonnes CO2-e 3 2.9 2 52
Specific GHG emissions (tonnes CO2-e per million USD revenue) tonnes CO2-e per million USD revenue 10280 9619 9711 52
Total GHG emissions (scope 1, 2 & 3) million tonnes CO2-e 39.1 37.3 39.2 52

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Bauxite residue and nepheline mud disposed million tonnes 11.9 11.3 11.6 66
Bauxite residue and nepheline mud generated million tonnes 13.2 12.6 12.8 66
Hazardous waste disposed million tonnes 0.1 66
Hazardous waste generated million tonnes 0.3 0.3 0.93 44, 66
Mud disposal areas and industrial waste landfills (disturbed land) thousand hectares 3.5 3.4 3.4 47
Red and nepheline mud disposal million tonnes 11.6 45
Red and nepheline mud from alumina production million tonnes 12.8 45
Spent carbon pot lining million tonnes 0.05 45
Spent pot lining generated thousand tonnes 45 48.1 41.6 66
Waste generated (excluding overburden rocks) million tonnes 15.2 14 14 66

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Accumulation of non-hazardous waste on 31 December million tonnes 894 939 1030 66
Downstream Division wastewater discharges thousand cubic metres 267.55 66
Non-hazardous waste generated million tonnes 14.8 13.8 13.7 66
Non-hazardous waste generated (excluding overburden rocks) million tonnes 1.037 44
Other non-hazardous waste thousand tonnes 0.5 44
Overburden in non-hazardous waste thousand tonnes 470.3 44
Red and nepheline mud in non-hazardous waste thousand tonnes 493 44
Red and nepheline mud recycling rate % 9.5 45
Spent carbon pot lining recycling rate % 78.3 45
Spent pot lining in non-hazardous waste thousand tonnes 66.4 44
Total Waste Generated (excluding overburden rocks) million tonnes 14 45
Total Waste Recycled and Reused % 14.4 45
Total amount of generated waste without overburden rocks million tonnes 1.03 44
Waste disposed million tonnes 13.1 11.6 12.1 66
Waste disposed (excluding overburden rocks) million tonnes 13.1 11.7 12.1 66

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2024 Report Pages
Minimum reduction in total pollutant air emissions in Krasnoyarsk, Bratsk, and Novokuznetsk by 2024 compared to 2017 level % 20 46
Targeted reduction in total emissions of pollutants into the air in 12 Russian industrial centers by 2024 % 20 46
Total monetary value of non-significant fines USD thousand 36.1 176 5 65

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
Bauxite residue and nepheline mud recycled million tonnes 1.2 1.2 1.2 66
Hazardous waste recycled million tonnes 0.06 0.2 0.2 66
Hazards eliminated in Look Around programme, Downstream Division 12492 36
Hazards identified in Look Around programme, Downstream Division 13591 36
Regular environmental payments million USD 7.9 43
Spent carbon pot lining disposal million tonnes 0.01 45
Spent pot lining disposed thousand tonnes 22.3 13.3 10.2 66
Spent pot lining recycled thousand tonnes 27.2 29.2 32.6 66
Total Waste Disposal (excluding overburden rocks) million tonnes 12.1 45
Waste management and land rehabilitation expenditure million USD 13 43
Waste recycled million tonnes 2 1.9 1.8 66
Waste recycled (excluding overburden rocks) million tonnes 2.6 2 2 66

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Coal consumption million tonnes 3.6 3.6 3.5 53
Energy consumption (purchased) - Electricity million MWh 63 65 67 67
Energy consumption (purchased) - Heat million Gcal 0.9 0.8 0.7 67
Energy intensity ratio, Alumina Division kWh per tonne of production unit 7.1 53
Energy intensity ratio, Aluminium smelters and Bauxite Division in line with 2018 53
Energy intensity ratio, Silicon Division kWh per tonne of production unit 15.4 53
Fuel consumption - Coal million tonnes 3.63 3.59 3.47 67
Fuel consumption - Diesel million tonnes 0.08 0.09 0.1 67
Fuel consumption - Heavy fuel million tonnes 0.43 0.42 0.57 67
Fuel consumption - Natural gas billion cubic m 2.81 2.9 2.92 67
Fuel consumption - Other million tonnes 0.1 0.08 67
Gas consumption billion m³ 2.8 2.9 2.9 53
Heavy oil consumption million tonnes 0.4 0.4 0.6 53
Reduction in coal consumption at RUSAL facilities % 3.3 6
Reduction in specific electric power consumption by aluminium smelters vs. 2011 level % 4 50
Share of electricity bought from hydroelectric power plants and other types of carbon-free power generation for aluminium smelters % 99.3 50
Share of electricity bought from hydroelectric power plants for aluminium smelters % 98.7 50
Share of electricity bought from other renewable energy for aluminium smelters % 0.5 50
Total fuel consumption million MWh 49 52 54 53

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Aluminum Division wastewater discharges thousand cubic metres 224.59 228.28 234.39 66
Downstream Division water use thousand cubic metres 3658.38 3745.05 3268.67 66
Fresh water input million cubic metres 155.1 147.5 162.1 65
Fresh water used for production needs million cubic metres 95.5 86.3 85.8 65
General water input (only fresh water) thousand cubic metres 155171.4 147510.41 162110.49 65
General water input, Groundwater % 15.75 10.12 8.78 65
General water input, Other % 6.34 9.12 8.26 65
General water input, Surface water % 66.14 69.17 71.53 65
General water input, Urban networks % 11.78 11.59 11.43 65
Ground water input million cubic metres 13.6 43
Industrial wastewater discharges into surface water million cubic metres 34.9 33.5 34.7 66
New Projects Directorate water use thousand cubic metres 2814.38 1691.4 1598.85 66
Nominally clean water output million cubic metres 0.3 43
Other water input million cubic metres 12.8 43
Recycled and reused water % 93.2 6
Surface water input million cubic metres 110.8 43
Total volume of fresh water consumption thousand cubic metres 155171.4 147510.41 162110.49 65
Total volume of fresh water consumption, Alumina Division thousand cubic metres 123366.99 115127.16 131254.58 65
Total volume of fresh water consumption, Aluminium Division thousand cubic metres 25572.39 26937.8 26018.4 65
Total volume of wastewater discharges thousand cubic metres 31011.91 33558.53 34710.5 66
Total water inputs million cubic metres 154.9 43
Total water outputs million cubic metres 34.7 43
Total water reused 93.2% 43
Treated wastewater discharged into surface water million cubic metres 13.1 18.1 12.4 66
Urban networks water input million cubic metres 17.7 43

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
Aggregate energy consumption reduction, Aluminium Division 4% 53
Energy conservation, 2019 million kWh 183 53
Fuel consumption trend vs. 2018 -3% 53
Investments in R&D million USD 81 104 21
New Projects Directorate wastewater discharges thousand cubic metres 2.28 2.28 2.28 66

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 Report Pages
Share of circulating and recycling of the water supply % 93 93.3 92.6 66
Treated water output million cubic metres 12.4 43

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 Report Pages
Allocated for environmental protection USD 95500000 6
Disturbed land hectares 114.2 204.6 685.6 66
Environmental equipment maintenance expenditure million USD 9.3 43
Environmental fines million USD 0.005 43
Expenditure on environmental protection million USD 95.9 43
Facilities' environmental management systems are compliant with international standard ISO 14001 % 69 6
Number of onsite projects 163 139 76 16
Other areas requiring rehabilitation (disturbed land) thousand hectares 0.43 0.48 0.46 47
Other expenditures for environmental protection million USD 1.1 43
Planted trees as part of a large-scale project to restore and protect forests in Russia Over 1 million 6
Rehabilitated land hectares 63.9 53.5 18.6 66
The area of open-cast and waste dump (disturbed land) thousand hectares 3.8 3.4 3.3 47
Total amount of disturbed land thousand hectares 7.3 7.2 7.198 47
Water protection expenditure million USD 1.7 43

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Average headcount in Armenia, 2019 persons 1127 28
Average headcount in Australia, 2019 persons 450 28
Average headcount in Guinea, 2019 persons 5383 28
Average headcount in Guyana, 2019 persons 320 28
Average headcount in Ireland, 2019 persons 665 28
Average headcount in Jamaica, 2019 persons 2826 28
Average headcount in Nigeria, 2019 persons 410 28
Average headcount in Other countries, 2019 persons 373 28
Average headcount in Russia, 2019 persons 44847 28
Average headcount in Sweden, 2019 persons 529 28
Average headcount, 2017 thousand persons 62 28
Average headcount, 2018 thousand persons 54 28
Average headcount, 2019 thousand persons 54.9 28
Average number of employees 54981 6
Basic monthly salary of senior management men in Russia 11203 30
Basic monthly salary of senior management men in other countries 9176 30
Basic monthly salary of senior management women in Russia 5669 30
Basic monthly salary of senior management women in other countries 6839 30
Basic monthly salary of workers men in Russia 854 30
Basic monthly salary of workers men in other countries 681 30
Basic monthly salary of workers women in Russia 682 30
Basic monthly salary of workers women in other countries 672 30
Employee structure by age, 2019, % - 30–50 % 63 29
Employee structure by age, 2019, % - Over 50 % 21 29
Employee structure by age, 2019, % - Up to 30 % 16 29
Employee structure by gender, 2019, % - Men % 76 29
Employee structure by gender, 2019, % - Women % 24 29
New employee hires, Other countries, Men persons 981 750 1724 65
New employee hires, Other countries, Women persons 114 119 126 65
New employee hires, Russia, Men persons 3627 3682 4728 65
New employee hires, Russia, Women persons 771 677 1558 65
Number of competition participants, Improvement of the Year competition 1662 1709 1100 16
Percentage of hotline inquiries related to employee relations % 43 26
Percentage of hotline inquiries related to other categories % 24 26
Percentage of hotline inquiries related to remuneration and motivation % 21 26
Share of employees covered by collective agreements % 85 6
Share of employees who are women % 24 6
Share of senior managers recruited from the local population in Russia, 2017, % % 99.1 29
Share of senior managers recruited from the local population in Russia, 2018, % % 99.3 29
Share of senior managers recruited from the local population in Russia, 2019, % % 99.5 29
Share of senior managers recruited from the local population in other countries, 2017, % % 53.1 29
Share of senior managers recruited from the local population in other countries, 2018, % % 52 29
Share of senior managers recruited from the local population in other countries, 2019, % % 54.5 29

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Employee turnover, 2017 11.1% 28
Employee turnover, 2018 12.6% 28
Employee turnover, 2019 13.5% 28

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 2018 2019 Report Pages
Drop in the number of occupational disease cases % 26 6
Main types of high-consequence work-related injuries and fatalities: Construction and installation operations case 1 37
Main types of high-consequence work-related injuries and fatalities: General engineering case 1 37
Main types of high-consequence work-related injuries and fatalities: Internal transport case 1 37
Main types of high-consequence work-related injuries and fatalities: Maintenance of electrical equipment cases 10 37
Main types of high-consequence work-related injuries and fatalities: Melt production cases 3 37
Main types of high-consequence work-related injuries and fatalities: Repair and maintenance of process equipment cases 3 37
Number of fatalities among RUSAL employees fatalities 6 4 4 37
Number of fatalities among contractors fatalities 1 3 3 37

Lost days due to work injury.

Indicator Unit 2017 2018 2019 Report Pages
Lost Time Frequency Rate (LTIFR) 0.22 6
Lost Time Injury Frequency Rate (LTIFR) per 200000 hours (excluding contractors) 0.15 0.16 0.22 37
Lost time injury frequency rate reduction, Downstream Division 51.8% 36

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2014 2015 2016 2017 2018 2019 2020 Report Pages
Certificate of compliance with international occupational health and safety standard OHSAS 18001:2007 certified 35
Dangerous actions identified thousand 22.1 21.3 23.2 18.2 18.1 12.9 36
Dangerous situations identified thousand 377.9 365.9 361.1 339.5 339.9 313.6 36
Employees are covered by the Health and Safety management system % 100 6
Percentage of hotline inquiries related to occupational health and safety % 12 26
Planned transition to ISO 45001 standard certification planned 35
Share of hazards eliminated in Look Around programme, Downstream Division 91% 36

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 Report Pages
Economic effect from implementing employee improvement proposals USD 7800000 6
Employees trained in quality management 2968 6
Employees used the e-learning system employees 36800 11
Employees were trained in e-learning system % 65 6
Number of employees trained in quality (in the distance learning system) 232 17
Number of employees trained in quality (internal) 1873 17

Number of suppliers by geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Number of projects aimed at the development of BS 392 231 295 16
Share of locally sourced raw materials and supplies to produce core products % 44 6

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 Report Pages
Number of consumer complaints (Aluminum Division) 263 132 125 17
Number of hotline inquiries received inquiries 3000 26
Number of recurring complaints (Aluminum Division) 49 39 17 17
Sales of primary aluminium and alloys kt 4176 6

Description of quality assurance process and recall procedures.

Indicator Unit 2017 2018 2019 Report Pages
Number of employees trained in quality (external) 863 17
Share of value-added products (VAP) % 47 45 37 21

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Planned number of employees to be covered by information security training employees 1500 26

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Number of complaints about unethical behaviour received via Signal Hotline complaints 46 26
Number of confirmed cases of unethical behaviour after audit cases 7 26
Number of electronic declarations of conflicts of interest received from employees declarations 2300 26
Requests received and addressed through the hotline 'Signal' More than 300 6

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 Report Pages
Number of employees trained in anti-corruption practices at SAZ, BoAZ, IrkAZ, UAZ, and Boksit Timana production facilities employees 2000 26
Number of employees who underwent training on anti-corruption and compliance employees 3500 26

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2018 2019 Report Pages
Number of students participating in targeted programme, 2017 165 29
Number of students participating in targeted programme, 2018 122 29
Number of students participating in targeted programme, 2019 121 29
Spent towards social programmes and charity USD 30900000 6

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 2018 2019 Report Pages
Economic effect from implementing Business System development projects USD 27800000 6
Paid to the state budget including income tax USD 192000000 6
Revenue USD 9711000000 6
Total economic effect of implementing BS introduction measures million USD 65.3 57.3 27.8 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2017 2018 2019
Airborne Particulate Matter (PM) Emissions thousand tonnes 41.9 37.6 37.3
NOâ‚“ Emissions thousand tonnes 20.9 19.6 19.5
SOâ‚“ Emissions thousand tonnes 36.2 36.4 42

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) million tonnes CO2-e 26 23 26.1
Indirect Energy Emissions (Scope 2) million tonnes CO2-e 10.1 11.4 11.1
Scope 1 GHG Emissions Intensity (By Unit Product) tonnes CO2-e per tonne of aluminium produced 2.2 2.11 2.03
Total GHG Emissions million tonnes CO2-e 39.1 37.3 39.2
Total GHG Emissions Intensity (By Revenue) tonnes CO2-e per million USD revenue 10280 9619 9711
Total Other Indirect Energy Emissions (Scope 3) million tonnes CO2-e 3 2.9 2

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Hazardous Waste Disposed million tonnes 0.1
Total Hazardous Waste million tonnes 0.3 0.3 0.93

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Non-Hazardous Waste Disposed million tonnes 13.1 11.6 12.1
Non-Hazardous Waste Recycled million tonnes 2 1.9 1.8
Recycling Rate of Non-Hazardous Waste % 14.4

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
GHG Emissions Reduction Percentage Compared to Last Year % 20

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Diesel Fuel Consumption million tonnes 0.08 0.09 0.1
Natural Gas Consumption billion cubic m 2.81 2.9 2.92
Purchased Electricity million MWh 63 65 67
Purchased Heating million Gcal 0.9 0.8 0.7
Total Direct Energy Consumption million MWh 49 52 54
Total Indirect Energy Consumption million MWh 63 65 67

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Discharge of Industrial Wastewater million cubic metres 34.9 33.5 34.7
Groundwater Withdrawal million cubic metres 24.43 14.93 13.6
Other Water Withdrawal million cubic metres 9.84 13.46 12.8
Recycled Water Percentage % 93.2
Surface Water Discharge million cubic metres 34.9 33.5 34.7
Surface Water Withdrawal million cubic metres 102.6 102.01 110.8
Third Party Water Consumption million cubic metres 18.27 17.09 17.7
Total Wastewater Discharge million cubic metres 31.01191 33.55853 34.7105
Total Water Withdrawal million cubic metres 155.1 147.5 162.1
Water Consumption million cubic metres 155.1 147.5 162.1

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019
Energy Consumption Reduction Percentage Compared to Last Year % 4

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2019
Total Investment in Ecological Restoration USD 95500000

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Employees Aged 30-50 persons 34537
Number of Employees Aged Above 50 persons 11529
Number of Employees Aged Below 30 persons 8798
Number of Employees in Armenia persons 1127
Number of Employees in Australia persons 450
Number of Employees in Guinea persons 5383
Number of Employees in Guyana persons 320
Number of Employees in Ireland persons 665
Number of Employees in Jamaica persons 2826
Number of Employees in Nigeria persons 410
Number of Employees in Overseas persons 9290
Number of Employees in Russia persons 44847
Number of Employees in Sweden persons 529
Number of Female Employees persons 13176
Number of Male Employees persons 41784
Number of New Employees persons 5493 5228 8136
Number of New Employees (Female) persons 885 796 1684
Number of New Employees (Male) persons 4608 4432 6452
Number of New Employees (Overseas) persons 1850
Number of New Employees in Russia persons 6286
Number of Total Employees persons 62000 54000 54900
Percentage of Employees Aged 30-50 % 63
Percentage of Employees Aged Above 50 % 21
Percentage of Employees Aged Below 30 % 16
Percentage of Female Employees % 24
Percentage of Male Employees % 76

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Turnover Rate of Total Employees % 11.1 12.6 13.5

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2017 2018 2019
Number of Fatalities as a Result of Work-related Injuries fatalities 7 7 7
Number of Fatalities of the Last 3 Years fatalities 21 21 21
Number of Work-related Fatalities fatalities 7 7 7
Number of Work-related Fatalities for Contractors fatalities 1 3 3
Number of Work-related Fatalities for Direct Employee fatalities 6 4 4

Lost days due to work injury.

Standard Indicator Unit 2017 2018 2019
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 200000 hours 0.15 0.16 0.22

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019
Percentage of Employees Trained % 65

Number of suppliers by geographical region.

Standard Indicator Unit 2019
Proportion of Spending on Local Suppliers % 44

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2017 2018 2019
Total Number of Customer Complaints 263 132 125

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2019
Number of Training Employees on Quality and Safety 863

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2019
Number of People Participated in Ethical Standards and Anti-corruption Training employees 3500