Sustainability Report 2019

Year: 2019
Published: 2020-05-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Building operation (HK) GJ 264406 59
Building operation (MC) GJ 974328 59
Building operation (Scope 2, HK) Tonnes CO2e 48897.65 47996.88 48840.73 60
Building operation (Scope 2, MC) Tonnes CO2e 182466.17 223242.65 202168.97 60
Building operation (Scope 2, Total) Tonnes CO2e 231363.82 271239.53 251009.7 60
Building operation (Total) GJ 1238734 59
Business air travel (Scope 3, HK) Tonnes CO2e 490.29 586.63 677.64 60
Business air travel (Scope 3, MC) Tonnes CO2e 249.54 251.51 277.75 60
Business air travel (Scope 3, Total) Tonnes CO2e 739.83 838.22 955.39 60
Direct emissions (Scope 1) - Building operation (HK) Tonnes CO2e 1810.56 59
Direct emissions (Scope 1) - Building operation (MC) Tonnes CO2e 4239.37 59
Direct emissions (Scope 1) - Building operation (Total) Tonnes CO2e 6049.93 59
Direct emissions (Scope 1) - Company vehicles and vessels (HK) Tonnes CO2e 48.78 59
Direct emissions (Scope 1) - Company vehicles and vessels (MC) Tonnes CO2e 138.68 59
Direct emissions (Scope 1) - Company vehicles and vessels (Total) Tonnes CO2e 187.46 59
Emission Intensity, Building operation (HK) Tonnes CO2e/m2/year 0.0698 0.0677 0.072 60
Emission Intensity, Building operation (MC) Tonnes CO2e/m2/year 0.0874 0.0916 0.0834 60
Emission Intensity, Building operation (Total) Tonnes CO2e/m2/year 0.0809 60
GHG emissions (Scope 1 & 2) intensity year-on-year change, Hong Kong portfolio % increase 6.4 23
GHG emissions (Scope 1 & 2) intensity year-on-year change, Mainland portfolio % reduction -10 23

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Hazardous waste (Fluorescent light bulbs/tubes, HK) kg 5176 1355 3428 60
Hazardous waste (Fluorescent light bulbs/tubes, MC) kg 1776 1511 4283 60
Hazardous waste (Fluorescent light bulbs/tubes, Total) kg 6952 2866 7709 60

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Construction waste by tenants (MC) Tonnes 157970 109982 92930 60
Municipal solid waste (HK) Tonnes 7864 7735 7335 60
Municipal solid waste (MC) Tonnes 20258 22063 19180 60
Municipal solid waste (Total) Tonnes 28122 29798 26515 60
Recycled food waste (HK) kg 15907 89145 325541 60
Recycled glass (HK) 5242 4123 3353 60
Recycled glass (MC) 37596 30226 19518 60
Recycled glass (Total) 42838 34349 22871 60
Recycled metal (HK) 1810 88 1898 60
Recycled metal (MC) 17945 32919 35683 60
Recycled metal (Total) 19755 33007 37581 60
Recycled paper (HK) 102028 84277 89501 60
Recycled paper (MC) 389957 392047 343294 60
Recycled paper (Total) 491985 476324 432795 60
Recycled plastics (HK) 1724 1259 926 60
Recycled plastics (MC) 50316 51637 36653 60
Recycled plastics (Total) 52040 52896 37579 60

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 Report Pages
Diesel by emergency generators (HK) GJ 68 59
Diesel by emergency generators (MC) GJ 172 59
Diesel by emergency generators (Total) GJ 239 59
Diesel by vehicles and vessels (HK) GJ 253.64 59
Diesel by vehicles and vessels (Total) GJ 253.64 59
Electricity (HK) GJ, kWh 264338 59
Electricity (MC) GJ, kWh 687658 59
Electricity (Total) GJ, kWh 951996 59
Electricity intensity of buildings in use (HK) kWh/m²/year 104.41 59
Electricity intensity of buildings in use (MC) kWh/m²/year 77.21 59
Electricity intensity of buildings in use (Total) kWh/m²/year N/A 59
Energy intensity of buildings in use (HK) GJ/m²/year 0.38 59
Energy intensity of buildings in use (MC) GJ/m²/year 0.39 59
Energy intensity of buildings in use (Total) GJ/m²/year N/A 59
Increase in electricity intensity by construction floor area of Hong Kong portfolio % 2.4 28
Natural gas (MC) GJ 4711 59
Natural gas (Total) GJ 4711 59
Other energy consumption as percentage of total energy consumption (mainland China, 2019) % 23.1 28
Petrol by vehicles (HK) GJ 416 59
Petrol by vehicles (MC) GJ 1925 59
Petrol by vehicles (Total) GJ 2341 59
Reduction in absolute electricity consumption of Hong Kong portfolio %, kWh 0.9 28
Reduction in absolute electricity consumption of Mainland China portfolio %, kWh 3432231 28
Reduction in electricity intensity by construction floor area for entire managed portfolio % 10.6 28
Reduction in electricity intensity by construction floor area of Mainland China portfolio % 2.4 28
Renewable energy (MC) kWh 715911 59
Renewable energy (Total) kWh 715911 59
Steam (MC) GJ 37145 59
Steam (Total) GJ 37145 59

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Fresh water consumption (HK) 554898 526784 60
Fresh water consumption (MC) 1207754 1379484 1504296 60
Fresh water consumption (Total) 1762652 1906268 60
Hot water (MC) GJ 244642 59
Hot water (Total) GJ 244642 59
Water intensity of buildings in use (HK) m3/m2/year 0.75 0.72 60
Water intensity of buildings in use (MC) m3/m2/year 0.57 0.56 0.61 60

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 Report Pages
Number of active construction sites in Hong Kong 2 39
Number of active construction sites in mainland China 6 7 8 39

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Administrative staff - HK Number 520 511 488 61
Administrative staff - MC Number 1158 1256 1299 61
Administrative staff - Total Number 1678 1767 1787 61
Employees age 30–50 - HK Number 689 647 603 61
Employees age 30–50 - MC Number 2410 2510 2658 61
Employees age 30–50 - Total Number 3099 3157 3261 61
Employees over 50 - HK Number 408 426 461 61
Employees over 50 - MC Number 218 247 266 61
Employees over 50 - Total Number 626 673 727 61
Employees under 30 - HK Number 182 152 153 61
Employees under 30 - MC Number 762 692 626 61
Employees under 30 - Total Number 944 844 779 61
Executive staff - HK Number 161 165 162 61
Executive staff - MC Number 218 226 266 61
Executive staff - Total Number 379 391 428 61
Female workforce - HK Number 548 521 522 61
Female workforce - MC Number 1295 1305 1337 61
Female workforce - Total Number 1843 1826 1859 61
Full time employees - HK Number 1234 1180 1161 61
Full time employees - MC Number 3390 3449 3550 61
Full time employees - Total Number 4624 4629 4711 61
Male workforce - HK Number 731 704 695 61
Male workforce - MC Number 2095 2144 2213 61
Male workforce - Total Number 2826 2848 2908 61
New hire rate HK % 20.95 18.12 22.93 62
New hire rate MC % 20.8 24.53 23.41 62
New hire rate Total % 20.84 22.85 23.29 62
New hires 30-50 HK Number 142 120 147 62
New hires 30-50 MC Number 379 489 479 62
New hires 30-50 Total Number 521 609 626 62
New hires female HK Number 139 111 149 62
New hires female MC Number 316 365 332 62
New hires female Total Number 455 476 481 62
New hires male HK Number 129 111 130 62
New hires male MC Number 389 481 499 62
New hires male Total Number 518 592 629 62
New hires over 50 HK Number 41 40 52 62
New hires over 50 MC Number 16 14 8 62
New hires over 50 Total Number 57 54 60 62
New hires under 30 HK Number 85 62 80 62
New hires under 30 MC Number 310 343 344 62
New hires under 30 Total Number 395 405 424 62
Number of hours worked (HK) Hours 2477220 66
Number of hours worked (MC) Hours 7100000 66
Number of hours worked (Total) Hours 9577220 66
Operational staff - HK Number 598 549 567 61
Operational staff - MC Number 2014 1967 1985 61
Operational staff - Total Number 2612 2516 2552 61
Part time employees - HK Number 6 7 4 61
Part time employees - Total Number 6 7 4 61
Percentage of female employees receiving regular performance and career development reviews (HK) % 97.63 94.95 100 64
Percentage of female employees receiving regular performance and career development reviews (MC) % 100 100 100 64
Percentage of female employees receiving regular performance and career development reviews (Total) % N/A 64
Percentage of total employees covered by collective bargaining (MC) % 46.58 37.9 34.48 65
Permanent employees - HK Number 1240 1187 1165 61
Permanent employees - MC Number 3390 3449 3550 61
Permanent employees - Total Number 4630 4636 4715 61
Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (HK) 1:1.185 63
Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (MC) 1:1.245 63
Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (Total) 1:1.185 63
Ratio of basic salary and remuneration of women to men by employee category - Executive staff (HK) 1:1.345 63
Ratio of basic salary and remuneration of women to men by employee category - Executive staff (MC) 1:1.361 63
Ratio of basic salary and remuneration of women to men by employee category - Executive staff (Total) 1:1.345 63
Ratio of basic salary and remuneration of women to men by employee category - Operational staff (HK) 1:1.152 63
Ratio of basic salary and remuneration of women to men by employee category - Operational staff (MC) 1:1.059 63
Ratio of basic salary and remuneration of women to men by employee category - Operational staff (Total) 1:1.152 63
Return to work rate by gender - Female (HK) % 100 63
Return to work rate by gender - Female (MC) % 96 63
Return to work rate by gender - Female (Total) % 97 63
Supervised workers - HK 6 61
Supervised workers - MC 25 25 32 61
Supervised workers - Total 25 25 38 61
Temporary employees - HK Number 39 38 52 61
Temporary employees - Total Number 39 38 52 61
Total man-hours in Hong Kong 20627 39
Total man-hours in mainland China 8502304 13592560 16659451 39
Total new hires HK Number 268 222 279 62
Total new hires MC Number 705 846 831 62
Total new hires Total Number 973 1068 1110 62
Total number of employees entitled to parental leave (HK) Number 1180 63
Total number of employees entitled to parental leave (MC) Number 3550 63
Total number of employees entitled to parental leave (Total) Number 4730 63
Total number of employees entitled to parental leave - Female (HK) Number 499 63
Total number of employees entitled to parental leave - Female (MC) Number 1337 63
Total number of employees entitled to parental leave - Female (Total) Number 1836 63
Total number of employees entitled to parental leave - Male (HK) Number 681 63
Total number of employees entitled to parental leave - Male (MC) Number 2213 63
Total number of employees entitled to parental leave - Male (Total) Number 2894 63
Total number of employees took parental leave (HK) Number 16 63
Total number of employees took parental leave (MC) Number 119 63
Total number of employees took parental leave (Total) Number 135 63
Total number of employees took parental leave - Female (HK) Number 7 63
Total number of employees took parental leave - Female (MC) Number 62 63
Total number of employees took parental leave - Female (Total) Number 69 63
Total number of employees took parental leave - Male (HK) Number 9 63
Total number of employees took parental leave - Male (MC) Number 57 63
Total number of employees took parental leave - Male (Total) Number 66 63
Total workforce (employees and supervised workers) - HK 1279 1225 1223 61
Total workforce (employees and supervised workers) - MC 3415 3474 3582 61
Total workforce (employees and supervised workers) - Total 4694 4699 4805 61

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Absentee rate (HK) % 2.29 66
Absentee rate (MC) % 2.11 66
Total turnover HK Number 252 271 292 62
Total turnover MC Number 798 791 718 62
Total turnover Total Number 1050 1062 1010 62
Turnover 30-50 HK Number 147 150 183 62
Turnover 30-50 MC Number 491 520 461 62
Turnover 30-50 Total Number 638 670 644 62
Turnover female HK Number 131 135 148 62
Turnover female MC Number 297 356 291 62
Turnover female Total Number 428 491 439 62
Turnover male HK Number 121 136 144 62
Turnover male MC Number 501 435 427 62
Turnover male Total Number 622 571 571 62
Turnover over 50 HK Number 43 61 59 62
Turnover over 50 MC Number 24 25 46 62
Turnover over 50 Total Number 67 86 105 62
Turnover rate HK % 19.7 22.12 23.99 62
Turnover rate MC % 23.54 22.93 20.23 62
Turnover rate Total % 22.49 22.72 21.19 62
Turnover under 30 HK Number 62 60 50 62
Turnover under 30 MC Number 283 246 211 62
Turnover under 30 Total Number 345 306 261 62

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 2018 2019 Report Pages
High-consequence work-related injuries (HK) Number 1 66
High-consequence work-related injuries (MC) Number 2 66
High-consequence work-related injuries (Total) Number 3 66
Injury rate (HK) 1.86 66
Injury rate (MC) 0.9 66
Injury rate (Total) 1.15 66
Number of accidents in mainland China 5 1 2 39
Number of fatalities in mainland China 1 39
Rate of high-consequence work-related injuries (HK) Cases per 100 employees 0.08 66
Rate of high-consequence work-related injuries (MC) Cases per 100 employees 0.06 66
Rate of high-consequence work-related injuries (Total) Cases per 100 employees 0.06 66
Rate of recordable work-related injuries (HK) 1.86 66
Rate of recordable work-related injuries (MC) 0.9 66
Rate of recordable work-related injuries (Total) 1.15 66
Recordable work-related injuries (HK) Number 23 66
Recordable work-related injuries (MC) Number 32 66
Recordable work-related injuries (Total) Number 55 66
Work-related injuries (HK) Number 23 66
Work-related injuries (MC) Number 32 66
Work-related injuries (Total) Number 55 66

Lost days due to work injury.

Indicator Unit 2017 2018 2019 Report Pages
Absentee rate (Total) % 2.15 66
Lost day rate (per 100 employees) (HK) 45.33 66
Lost day rate (per 100 employees) (MC) 24.14 66
Lost day rate (per 100 employees) (Total) 29.62 66
Lost days due to work-related injuries (HK) Days 561.5 66
Lost days due to work-related injuries (MC) Days 857.1 66
Lost days due to work-related injuries (Total) Days 1418.6 66
Lost-time injury frequency rate (LTIFR) (HK) Number of injuries/ million hours worked 9.28 66
Lost-time injury frequency rate (LTIFR) (MC) Number of injuries/ million hours worked 4.51 66
Lost-time injury frequency rate (LTIFR) (Total) Number of injuries/ million hours worked 5.74 66
Number of accidents per 100000 man-hours in mainland China 0.059 0.0074 0.012 39

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 Report Pages
Number of employees received OHS training (HK) Number 462 66
Number of employees received OHS training (MC) Number 4357 66
Number of employees received OHS training (Total) Number 4819 66
Number of near-misses in mainland China 11 8 39
Percentage of employees received OHS training (HK) % 38 66
Percentage of employees received OHS training (MC) % 122.7 66
Percentage of employees received OHS training (Total) % N/A 66
Return to work rate by gender - Male (HK) % 100 63
Return to work rate by gender - Male (MC) % 98 63
Return to work rate by gender - Male (Total) % 98 63
Total construction safety training hours for Hang Lung staff in Hong Kong hours 3.5 39
Total construction safety training hours for Hang Lung staff in mainland China hours 544.25 322.25 243.35 39
Total construction safety training hours for contractors in Hong Kong hours 25 39
Total construction safety training hours for contractors in mainland China hours 1077.25 1051.1 737.2 39

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 Report Pages
Percentage of executive staff receiving regular performance and career development reviews (HK) % 98.11 91.72 64
Percentage of male employees receiving regular performance and career development reviews (HK) % 97.44 97.18 100 64
Percentage of male employees receiving regular performance and career development reviews (MC) % 100 100 100 64
Percentage of male employees receiving regular performance and career development reviews (Total) % N/A 64
Percentage of operational staff receiving regular performance and career development reviews (HK) % 96.08 98.86 64

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Average hours of employee training (HK) Hours 13.12 18.69 16.04 64
Average hours of employee training (MC) Hours 20.56 22.91 29.88 64
Average hours of employee training (Total) Hours 18.52 21.8 26.35 64
Average training hours by employee category - Administrative staff (HK) Hours 15.39 20.08 20.98 64
Average training hours by employee category - Administrative staff (MC) Hours 24.98 25.44 30.89 64
Average training hours by employee category - Administrative staff (Total) Hours 22 23.89 28.18 64
Average training hours by employee category - Executive staff (HK) Hours 14.53 25.61 27.2 64
Average training hours by employee category - Executive staff (MC) Hours 23.35 29.27 33.55 64
Average training hours by employee category - Executive staff (Total) Hours 19.61 27.73 31.15 64
Average training hours by employee category - Operational staff (HK) Hours 10.76 15.31 8.61 64
Average training hours by employee category - Operational staff (MC) Hours 17.72 20.55 28.73 64
Average training hours by employee category - Operational staff (Total) Hours 16.12 19.41 24.26 64
Average training hours by gender - Female (HK) Hours 12.6 18.15 15.62 64
Average training hours by gender - Female (MC) Hours 20.56 23 30.15 64
Average training hours by gender - Female (Total) Hours 18.19 21.62 26.07 64
Average training hours by gender - Male (HK) Hours 13.5 19.08 16.36 64
Average training hours by gender - Male (MC) Hours 20.56 22.85 29.72 64
Average training hours by gender - Male (Total) Hours 18.73 21.92 26.53 64
Percentage of administrative staff receiving regular performance and career development reviews (HK) % 97.26 94.82 100 64
Percentage of administrative staff receiving regular performance and career development reviews (MC) % 100 100 100 64
Percentage of administrative staff receiving regular performance and career development reviews (Total) % N/A 64
Percentage of total employees receiving regular performance and career development reviews (HK) % 96.87 96.33 100 64
Percentage of total employees receiving regular performance and career development reviews (MC) % 100 100 100 64
Percentage of total employees receiving regular performance and career development reviews (Total) % N/A 64
Total hours of employee training (HK) Hours 16774.8 22890.3 19524.3 64
Total hours of employee training (MC) Hours 69694.3 79000.3 106079 64
Total hours of employee training (Total) Hours 86469 101890.5 125603.2 64

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2017 2018 2019 Report Pages
Number of administrative staff received anti-corruption training (HK) Number 78 655 440 65
Number of administrative staff received anti-corruption training (MC) Number 4 1446 1316 65
Number of administrative staff received anti-corruption training (Total) Number 82 2101 1756 65
Number of executive staff received anti-corruption training (HK) Number 20 161 121 65
Number of executive staff received anti-corruption training (MC) Number 15 223 235 65
Number of executive staff received anti-corruption training (Total) Number 35 384 356 65
Number of operational staff received anti-corruption training (HK) Number 85 614 564 65
Number of operational staff received anti-corruption training (MC) Number 1272 1984 65
Number of operational staff received anti-corruption training (Total) Number 85 1886 2548 65
Percentage of administrative staff received anti-corruption training (HK) % 15 128.2 90.2 65
Percentage of administrative staff received anti-corruption training (MC) % 0.3 115.1 101.3 65
Percentage of executive staff received anti-corruption training (HK) % 12.4 97.6 74.7 65
Percentage of executive staff received anti-corruption training (MC) % 6.9 98.7 88.3 65
Percentage of operational staff received anti-corruption training (HK) % 14.2 111.8 99.5 65
Percentage of operational staff received anti-corruption training (MC) % 64.7 99.9 65

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) Tonnes CO2e 6049.93
Indirect Energy Emissions (Scope 2) Tonnes CO2e 231363.82 271239.53 251009.7
Mobile Combustion Emissions Tonnes CO2e 187.46
Scope 2 GHG Emissions Intensity (By Area) Tonnes CO2e/m2/year 0.0698 0.0916 0.072
Scope 3 GHG Emissions (Business Travel) Tonnes CO2e 739.83 838.22 955.39
Total GHG Emissions Intensity (By Area) Tonnes CO2e/m2/year 0.0809

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Total Hazardous Waste kg 6952 2866 7709

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Non-Hazardous Waste (Construction Waste) Tonnes 157970 109982 92930
Non-Hazardous Waste (Domestic Waste) Tonnes 28122 29798 26515
Non-Hazardous Waste Recycled 491985 476324 432795

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Diesel Fuel Consumption GJ 239
Energy Consumption Intensity (By Area per Year) GJ/m²/year 0.38
Gasoline Consumption GJ 2341
Natural Gas Consumption GJ 4711
Percentage of Renewable Energy Consumption % 23.1
Purchased Electricity kWh 264443444
Purchased Steam GJ 37145
Renewable Energy Consumption kWh 715911
Total Direct Energy Consumption GJ 254.64
Total Energy Consumption GJ 951996
Total Indirect Energy Consumption GJ 951996

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Water Consumption 1762652 1906268
Water Consumption Intensity (By Revenue) m3/m2/year 0.75 0.56 0.61

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Employees Aged 30-50 Number 3099 3157 3261
Number of Employees Aged Above 50 Number 626 673 727
Number of Employees Aged Below 30 Number 944 844 779
Number of Employees in Hong Kong Number 1234 1180 1161
Number of Employees in Hong Kong and Mainland China Number 4624 4629 4711
Number of Employees in Mainland China Number 3390 3449 3550
Number of Female Employees Number 1843 1826 1859
Number of Full-time Employees Number 4624 4629 4711
Number of Male Employees Number 2826 2848 2908
Number of New Employees Number 973 1068 1110
Number of New Employees (Above 50) Number 57 54 60
Number of New Employees (Aged 30-50) Number 521 609 626
Number of New Employees (Aged Below 30) Number 395 405 424
Number of New Employees (Female) Number 455 476 481
Number of New Employees (Hong Kong) Number 268 222 279
Number of New Employees (Mainland China) Number 705 846 831
Number of New Employees (Male) Number 518 592 629
Number of Part-time Employees Number 6 7 4
Number of Temporary Workers Number 39 38 52
Number of Total Employees Number 4624 4629 4711
Percentage of New Employees % 20.84 22.85 23.29

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Turnover Rate of Employees Aged 30-50 % 60.76 63.09 63.76
Turnover Rate of Employees Aged Above 50 % 6.38 8.1 10.4
Turnover Rate of Employees Aged Below 30 % 32.86 28.82 25.84
Turnover Rate of Employees in Hong Kong % 19.7 22.12 23.99
Turnover Rate of Employees in Mainland China % 23.54 22.93 20.23
Turnover Rate of Total Employees % 22.49 22.72 21.19

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2017
Number of Work-related Fatalities (Mainland) Number 1

Lost days due to work injury.

Standard Indicator Unit 2019
Lost Days Due to Work-related Injuries Days 1418.6
Lost Days Due to Work-related Injuries (Hong Kong) Days 561.5
Lost Days Due to Work-related Injuries (Mainland China) Days 857.1
Lost Time Injury Frequency Rate (Hong Kong) Number of injuries/ million hours worked 9.28
Lost Time Injury Frequency Rate (LTIFR/LTIR) Number of injuries/ million hours worked 5.74
Lost Time Injury Frequency Rate (Mainland China) Number of injuries/ million hours worked 4.51

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019
Number of People Receiving Training on Work Safety Number 4819
Participation Rate of Safety Training % 38
Total Hours of Safety Training for Employees hours 544.25 322.25 246.85

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017 2018 2019
Percentage of Trained Executive Employees % 98.11 91.72
Percentage of Trained Mainland China Employees % 100 100 100
Percentage of Trained Male Employees % 97.44 97.18 100
Percentage of Trained Operational Employees % 96.08 98.86

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018 2019
Average Training Hours (Administrative Employees) Hours 22 23.89 28.18
Average Training Hours (Executive Employees) Hours 19.61 27.73 31.15
Average Training Hours (Female) Hours 18.19 21.62 26.07
Average Training Hours (Hong Kong Employees) Hours 13.12 18.69 16.04
Average Training Hours (Mainland China Employees) Hours 20.56 22.91 29.88
Average Training Hours (Male) Hours 18.73 21.92 26.53
Average Training Hours (Operational Employees) Hours 16.12 19.41 24.26
Average Training Hours per Employee Hours 18.52 21.8 26.35
Total Training Hours Hours 86469 101890.5 125603.2

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2017 2018 2019
Number of People Participated in Ethical Standards and Anti-corruption Training Number 202 4371 4660