Environmental, Social and Governance Report 2019

Year: 2019
Published: 2020-05-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 2019 Report Pages
Carbon oxide (CO) Tonne N/A 427.42 583.38 66
Nitrogen oxides (NOx) Tonne 3.4 508.96 695.03 66
PM10 Tonne N/A 0.002 0.019 66
PM2.5 Tonne N/A 0.002 0.017 66
Sulfur oxides (SOx) Tonne 0.02 3.17 4.27 66
TPM Tonne N/A 38.98 52.69 66

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Collective GHG emissions Tonne CO2e 264103.05 294002.81 369004.78 66
Collective GHG emissions (Scope 1 and 2) per income in thousand RMB from property rental, development and management services 0.12 0.1 0.1 66
Direct emission (Scope 1) Tonne CO2e 4613.28 19163.66 21968.6 66
Indirect emission (Scope 2) Tonne CO2e 259516.93 275028.43 347511.15 66
Reduced GHG emissions by owned trees Tonne CO2e 27.16 189.29 474.97 66

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Amount of produced hazardous waste per income in thousand RMB from property rental, development and management services kg 0.001 0.0013 0.012 67
Total produced amount of hazardous wastes kg 2282.44 3830.58 42636.37 67
Used cartridge kg 216.45 982.8 750.15 67
Waste battery kg 32.06 294.22 6759.48 67
Waste lamp containing mercury kg 1182.33 1427.09 7734.88 67

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Amount of produced non-hazardous waste per income in thousand RMB from property rental, development and management services kg 36.81 18.28 6.05 67
Electronic waste kg 851.6 1126.47 26205.36 67
General waste kg 67550774 47970366.26 18294878 67
Kitchen waste kg 16779482 5512633.6 3266206.18 67
Recycled metal kg 4470 25120.5 27858.85 69
Recycled plastic bottle kg 8180 23127.13 34572.03 69
Recycled soap kg N/A 205 422 69
Recycled toothbrush kg 922.6 770 773 69
Recycled toothpaste kg 25 343.5 334 69
Total amount of produced non-hazardous wastes kg 84330256 53482999.86 21561084.18 67

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Diesel MWh N/A 31.67 160.15 68
Energy consumption amount per income in thousand RMB from property rental, development and management services MWh 0.1572 0.1568 0.1355 68
Gasoline MWh N/A 398.8 709.16 68
Natural gas MWh N/A 66454.75 38545.23 68
Purchased electricity MWh 360118.47 391981.22 443644.23 68
Total energy consumption MWh 360118.47 458866.43 483058.77 68

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Amount of circulating water (reclaimed water and cooling water) m³ - - 252583.45 68
Proportion of municipal water m³ 5733606.85 5099725.87 7418382.56 68
The amount of water discharged into the natural environment after self-pretreatment and meet discharge standard m³ N/A N/A 1955125.03 68
Total amount of discharged wastewater Tonne 5160246.17 4589753.28 5144256.89 67
Total water consumption m³ N/A N/A 5715840.98 68
Total water withdrawal m³ 5733606.85 5099725.87 7670966.01 68
Water consumption amount per income in thousand RMB from property rental, development and management services m³ N/A N/A 1.6 68

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 Report Pages
Certified green building gross floor area (GFA) million square metres 5.258 7
Chemical container kg N/A N/A 1186.5 67
Land bank located at the Yangtze River Delta percent 70 16
Number of owned trees with a height of 5 meters and above Tree 1180 8230 20651 69
Shanghai Qingpu Powerlong Plaza elected as 'Top 10 Chinese Green Property' rank 10 17
Top 10 Chinese Green Property (Commercial) Award rank 10 17
Top 10 Chinese Green Property Award rank 10 17

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Employees in Hong Kong China Person N/A 2 3 70
Employees in Mainland China Person N/A 11040 11628 70
Full-time employees Person 9718 11042 11631 70
Number of employees by age group: 21 to 30 Person 3675 3917 4179 71
Number of employees by age group: 30 to 40 Person 3554 4278 4640 71
Number of employees by age group: 41 to 50 Person 1688 1988 2114 71
Number of employees by age group: Above 50 Person 513 556 485 71
Number of employees by age group: Below 20 Person 288 303 213 71
Number of employees by educational background: Bachelor's Degree Person 2262 2782 3355 71
Number of employees by educational background: College Degree Person 2941 3337 3541 71
Number of employees by educational background: Master's Degree and above Person 200 316 474 71
Number of employees by educational background: Others Person 2931 3075 2794 71
Number of employees by educational background: Secondary school Person 1384 1532 1467 71
Number of female employees People 3819 4290 4537 70
Number of male employees People 5899 6752 7094 70
Other staff welfare and benefits RMB'000 41154 51255 51689 70
Ratio of salary between female and male employees, General employees 1 1 1 72
Ratio of salary between female and male employees, Management level 1 1 1 72
Statutory pension RMB'000 146638 202131 264008 70
TOP 10 Brands of China Commercial Real Estate Companies rank 10 17
Total number of employees Person 9718 11042 11631 70
Wages and salaries RMB'000 866891 1151527 1481721 70
Year-on-year increase in total dividend per ordinary share percent 33.3 7

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Employee turnover rate by age group: 21-30 % N/A N/A 13.7 71
Employee turnover rate by age group: 31-40 % N/A N/A 12.6 71
Employee turnover rate by age group: 41-50 % N/A N/A 7.3 71
Employee turnover rate by age group: 50 or above % N/A N/A 6.2 71
Employee turnover rate by age group: Below 20 % N/A N/A 3.2 71
Employee turnover rate by gender: Female % N/A N/A 11.2 71
Employee turnover rate by gender: Male % N/A N/A 12 71
Employee turnover rate by region: Hong Kong China % N/A N/A 25 71
Employee turnover rate by region: Mainland China % N/A N/A 11.7 71
Operating profit RMB'000 6523442 8002886 10380391 64

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 Report Pages
Number of employees trained for career development, Female Person N/A 3117 6469 72
Number of employees trained for career development, General employees Person N/A 7844 11564 72
Number of employees trained for career development, Male Person N/A 5507 8256 72
Number of employees trained for career development, Middle level Person N/A 589 2401 72
Number of employees trained for career development, Senior level Person N/A 191 781 72

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Number of hours per person trained for employee career development, Female Hour N/A 31.61 23.9 72
Number of hours per person trained for employee career development, General employees Hour N/A 32.97 22.2 72
Number of hours per person trained for employee career development, Male Hour N/A 33.33 20.3 72
Number of hours per person trained for employee career development, Middle level Hour N/A 28.77 13.4 72
Number of hours per person trained for employee career development, Senior level Hour N/A 34.09 47.5 72

Number of suppliers by geographical region.

Indicator Unit 2018 2019 Report Pages
Aggregate GFA held as investment properties square meters 4817380 5076029 11
Number of shopping malls held and managed by the Group 42 11

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2018 Report Pages
Sales increase at 2018 Results Announcement Conference percent 97 16

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 Report Pages
Average customer satisfaction of the commercial sector % N/A 96.6 94.4 65
Average customer satisfaction of the hotel operation % N/A 90 94.1 65
Average resident satisfaction of the residential property management centre % N/A 80.9 79.8 65
Increase in aggregate GFA held as investment properties compared with previous year % 5.4 11
Year-on-year increase in profit attributable to owners percent 42.4 7
Year-on-year increase in rental income from investment properties and income from Property Management Services percent 25.1 7
Year-on-year increase in revenue percent 32.9 7

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Interim dividend per ordinary share cents HKD 9 7
Special dividend per ordinary share cents HKD 4 7

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2018 2019 Report Pages
Basic earnings per share cents RMB 100.4 7
Tax expense RMB'000 2280440 3165812 3838474 64
Top 20 Developers in Huadong District and China City Construction Contribution Award 'Guding Award' rank 20 17

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 2018 2019 Report Pages
Final dividend per ordinary share cents HKD 27 7
Input amount for community or public charity RMB'000 58778 239567 155898 72
Rental income from investment properties and income from Property Management Services million RMB 2249 2813 7
Revenue RMB'000, million RMB 15592641 19593790 26041632 7, 64
Total dividend per ordinary share HK$ cents, cents HKD 25 30 40 7, 64

The types of emissions and respective emissions data.

Standard Indicator Unit 2017 2018 2019
Airborne Particulate Matter (PM) Emissions Tonne 38.98 52.69
NOâ‚“ Emissions Tonne 3.4 508.96 695.03
PM10 Emissions Tonne 0.002 0.019
PM2.5 Emissions Tonne 0.002 0.017
SOâ‚“ Emissions Tonne 0.02 3.17 4.27

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) Tonne CO2e 4613.28 19163.66 21968.6
GHG Removals from Newly Planted Trees Tonne CO2e 27.16 189.29 474.97
Indirect Energy Emissions (Scope 2) Tonne CO2e 259516.93 275028.43 347511.15
Total GHG Emissions Tonne CO2e 264103.05 294002.81 369004.78

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Hazardous Waste (Used Batteries) kg 32.06 294.22 6759.48
Total Hazardous Waste kg 2282.44 3830.58 42636.37
Total Hazardous Waste Intensity (By Revenue) kg 0.001 0.0013 0.012

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Non-Hazardous Waste (Domestic Waste) kg 84330256 53482999.86 21561084.18
Non-Hazardous Waste (Electronic Waste) kg 851.6 1126.47 26205.36
Non-Hazardous Waste (Kitchen Waste) kg 16779482 5512633.6 3266206.18
Non-Hazardous Waste Recycled kg 13597.6 49370.13 63659.88
Total Non-Hazardous Waste Intensity (By Revenue) kg 36.81 18.28 6.05

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Diesel Fuel Consumption MWh 31.67 160.15
Energy Consumption Intensity (By Revenue) MWh 0.1572 0.1568 0.1355
Gasoline Consumption MWh 398.8 709.16
Natural Gas Consumption MWh 66454.75 38545.23
Purchased Electricity MWh 360118.47 391981.22 443644.23
Total Energy Consumption MWh 360118.47 458866.43 483058.77

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Recycled Water Usage m³ 252583.45
Total Wastewater Discharge Tonne 5160246.17 4589753.28 5144256.89
Total Water Withdrawal m³ 5733606.85 5099725.87 7670966.01
Water Consumption m³ 5715840.98
Water Consumption Intensity (By Revenue) m³ 1.6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019
Number of Bachelor's Degree Employees Person 2262 2782 3355
Number of Employees Aged 30-50 Person 5242 6266 6754
Number of Employees Aged Above 50 Person 513 556 485
Number of Employees Aged Below 30 Person 3963 4220 4392
Number of Employees in Hong Kong Person 2 3
Number of Employees in Hong Kong and Mainland China Person 11042 11631
Number of Employees in Mainland China Person 11040 11628
Number of Female Employees Person 3819 4290 4537
Number of Full-time Employees Person 9718 11042 11631
Number of Male Employees Person 5899 6752 7094
Number of Master's Degree Employees Person 200 316 474
Number of Total Employees Person 9718 11042 11631
Percentage of Employees Aged 30-50 percent 53.93 56.78 58.06
Percentage of Employees Aged Above 50 percent 5.28 5.04 4.17
Percentage of Employees Aged Below 30 percent 40.79 38.24 37.77
Percentage of Female Employees percent 39.3 38.87 39.02
Percentage of Full-time Employees percent 100 100 100
Percentage of Male Employees percent 60.7 61.17 60.97

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019
Turnover Rate of Employees Aged 30-50 % 19.9
Turnover Rate of Employees Aged Above 50 % 6.2
Turnover Rate of Employees Aged Below 30 % 8.45
Turnover Rate of Employees in Hong Kong % 25
Turnover Rate of Employees in Mainland China % 11.7
Turnover Rate of Female Employees % 11.2
Turnover Rate of Male Employees % 12

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2017 2018 2019
Number of Work-related Fatalities None None None

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019
Percentage of Trained Female Employees ratio 0.36143320964749537 0.43932088285229204
Percentage of Trained General Employees ratio 0.9095547309833024 0.7853310696095076
Percentage of Trained Male Employees ratio 0.6385667903525046 0.560679117147708
Percentage of Trained Middle Management ratio 0.06829777365491652 0.1630560271646859
Percentage of Trained Senior Management ratio 0.022147495361781077 0.05303904923599321

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019
Average Training Hours (Female) Hour 31.61 23.9
Average Training Hours (General Employees) Hour 32.97 22.2
Average Training Hours (Male) Hour 33.33 20.3
Average Training Hours (Middle Management) Hour 28.77 13.4
Average Training Hours (Senior Management) Hour 34.09 47.5

Number of suppliers by geographical region.

Standard Indicator Unit 2018 2019
Number of Total Suppliers None None

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019
Satisfaction Rate of Customer Complaint Handling % 90 94.4

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017 2018 2019
Total Social Investment RMB'000 58778 239567 155898