Sustainability and CSR Report 2019

Year: 2019
Published: 2020-04-22
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Building GHG emissions intensity (tCO2e/m2 total GFA) tCO2e/m2 0.122 0.1207 0.1216 70
Building GHG emissions intensity (tCO2e/m² total GFA) for headquarters and properties managed by Goodwill tCO2e/m² 0.122 0.1207 0.1216 27
GHG emissions (tonnes) from water consumption of Headquarters tonnes 0.68 0.74 0.73 28
GHG emissions (tonnes) from water consumption of Properties Managed by Goodwill tonnes 131 131 120 28
GHG emissions from water consumption of Headquarters (tonnes) tonnes 0.68 0.74 0.73 70
GHG emissions from water consumption of Properties Managed by Goodwill (tonnes) tonnes 131 131 120 70
Total GHG emissions - Scope 1 & 2 (tCO2e) for headquarters and properties managed by Goodwill tCO2e 100137 96638 95395 27
Total GHG emissions – Scope 1 & 2 (tCO2e) tCO2e 100137 96638 95395 70
Total Scope 1 emissions (tCO2e) tCO2e 852 837 811 70
Total Scope 2 emissions (tCO2e) tCO2e 99285 95801 94583 70

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Metal recycled at properties managed by Goodwill tonnes 26.91 27.01 24.18 69

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Concrete used (non-renewable materials, construction sites) tonnes 35862.54 69
General waste from construction sites tonnes 8363.81 69
Glass used (non-renewable materials, construction sites) tonnes 31.38 69
Paper recycled at properties managed by Goodwill tonnes 1532.86 1134.63 1083.01 69
Paper used (renewable materials, construction sites) tonnes 401.99 69
Plastic recycled at properties managed by Goodwill tonnes 20.72 17.18 17.28 69
Recycling and re-use from construction sites tonnes 4055.8 69
Subtotal non-renewable materials used (construction sites) tonnes 44213.43 69
Subtotal renewable materials used (construction sites) tonnes 865.44 69
Total material used (construction sites) tonnes 45078.87 69
Total recycled waste at properties managed by Goodwill tonnes 1580.49 1178.82 1124.47 69
Total waste generated from construction sites tonnes 12419.61 69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Building energy intensity (kWh/m2 total GFA) kWh/m2 176 175 176 70
Building energy intensity (kWh/m² total GFA) for headquarters and properties managed by Goodwill kWh/m² 176 175 176 27
Total electricity consumption (kWh) kWh 141835574 136859007 135119015 70
Total energy consumption (kWh) kWh 144736916 139710800 137881231 70
Total energy consumption (kWh) for headquarters and properties managed by Goodwill kWh 144736916 139710800 137881231 27

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
Water consumption (m³) of Headquarters 1687 1841 1811 28
Water consumption (m³) of Properties Managed by Goodwill 325998 325574 298861 28
Water consumption of Headquarters (m3) m3 1687 1841 1811 70
Water consumption of Properties Managed by Goodwill (m3) m3 325998 325574 298861 70

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 Report Pages
Aluminium formwork and other metal used (non-renewable materials, construction sites) tonnes 97.92 69
Bamboo used (renewable materials, construction sites) tonnes 93.01 69
Prefabricated unit used (non-renewable materials, construction sites) tonnes 2000 69
Steel used (non-renewable materials, construction sites) tonnes 6221.59 69
Timber used (renewable materials, construction sites) tonnes 370.44 69

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 Report Pages
Best Commercial Green Development (China - Hong Kong) 5-Star Winner - Harbour East 5-Star Winner 59
Best Commercial Green Development (China - Hong Kong) 5-Star Winner - Square Mile 5-Star Winner 59
Best Green Mixed-Use Development (Hong Kong) Winner - Square Mile Winner 59
Best Green Office Development (Hong Kong) Winner - Harbour East Winner 59
Best Mixed Use Development (China - Hong Kong) 5-Star Winner - Square Mile 5-Star Winner 59
Best Mixed Use Development (Hong Kong) Winner - Square Mile Winner 59
Eastweek Eco-brand Awards 2019 Eco-brand Awards 59
Green Building Leadership Category (Developer) Finalist - Henderson Land Finalist 59
Mixed-use Architecture Hong Kong Award Winner - Various projects in Hung Hom Award Winner 59

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 Report Pages
Employees in Hong Kong - Construction - General - Aged 30-50 employees 108 71
Employees in Hong Kong - Construction - General - Aged below 30 employees 42 71
Employees in Hong Kong - Construction - General - Aged over 50 employees 177 71
Employees in Hong Kong - Construction - General - Female employees 107 71
Employees in Hong Kong - Construction - General - Male employees 220 71
Employees in Hong Kong - Construction - General - No. of employees employees 327 71
Employees in Hong Kong - Construction - Managerial - Aged 30-50 employees 1 71
Employees in Hong Kong - Construction - Managerial - Aged over 50 employees 3 71
Employees in Hong Kong - Construction - Managerial - Male employees 4 71
Employees in Hong Kong - Construction - Managerial - No. of employees employees 4 71
Employees in Hong Kong - Construction - Supervisory - Aged 30-50 employees 50 71
Employees in Hong Kong - Construction - Supervisory - Aged below 30 employees 20 71
Employees in Hong Kong - Construction - Supervisory - Aged over 50 employees 91 71
Employees in Hong Kong - Construction - Supervisory - Female employees 1 71
Employees in Hong Kong - Construction - Supervisory - Male employees 160 71
Employees in Hong Kong - Construction - Supervisory - No. of employees employees 161 71
Employees in Hong Kong - Group Headquarters - General - Aged 30-50 employees 178 71
Employees in Hong Kong - Group Headquarters - General - Aged below 30 employees 122 71
Employees in Hong Kong - Group Headquarters - General - Aged over 50 employees 90 71
Employees in Hong Kong - Group Headquarters - General - Female employees 261 71
Employees in Hong Kong - Group Headquarters - General - Male employees 129 71
Employees in Hong Kong - Group Headquarters - General - No. of employees employees 390 71
Employees in Hong Kong - Group Headquarters - Managerial - Aged 30-50 employees 214 71
Employees in Hong Kong - Group Headquarters - Managerial - Aged below 30 employees 3 71
Employees in Hong Kong - Group Headquarters - Managerial - Aged over 50 employees 173 71
Employees in Hong Kong - Group Headquarters - Managerial - Female employees 129 71
Employees in Hong Kong - Group Headquarters - Managerial - Male employees 261 71
Employees in Hong Kong - Group Headquarters - Managerial - No. of employees employees 390 71
Employees in Hong Kong - Group Headquarters - Supervisory - Aged 30-50 employees 441 71
Employees in Hong Kong - Group Headquarters - Supervisory - Aged below 30 employees 75 71
Employees in Hong Kong - Group Headquarters - Supervisory - Aged over 50 employees 127 71
Employees in Hong Kong - Group Headquarters - Supervisory - Female employees 291 71
Employees in Hong Kong - Group Headquarters - Supervisory - Male employees 352 71
Employees in Hong Kong - Group Headquarters - Supervisory - No. of employees employees 643 71
Employees in Hong Kong - Other Subsidiaries - General - Aged 30-50 employees 1209 71
Employees in Hong Kong - Other Subsidiaries - General - Aged below 30 employees 368 71
Employees in Hong Kong - Other Subsidiaries - General - Aged over 50 employees 1590 71
Employees in Hong Kong - Other Subsidiaries - General - Female employees 1724 71
Employees in Hong Kong - Other Subsidiaries - General - Male employees 1443 71
Employees in Hong Kong - Other Subsidiaries - General - No. of employees employees 3167 71
Employees in Hong Kong - Other Subsidiaries - Managerial - Aged 30-50 employees 70 71
Employees in Hong Kong - Other Subsidiaries - Managerial - Aged below 30 employees 2 71
Employees in Hong Kong - Other Subsidiaries - Managerial - Aged over 50 employees 79 71
Employees in Hong Kong - Other Subsidiaries - Managerial - Female employees 62 71
Employees in Hong Kong - Other Subsidiaries - Managerial - Male employees 89 71
Employees in Hong Kong - Other Subsidiaries - Managerial - No. of employees employees 151 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - Aged 30-50 employees 179 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - Aged below 30 employees 72 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - Aged over 50 employees 182 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - Female employees 204 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - Male employees 229 71
Employees in Hong Kong - Other Subsidiaries - Supervisory - No. of employees employees 433 71
Employees in Hong Kong - Overall - General - Aged 30-50 employees 2046 71
Employees in Hong Kong - Overall - General - Aged below 30 employees 901 71
Employees in Hong Kong - Overall - General - Aged over 50 employees 3323 71
Employees in Hong Kong - Overall - General - Female employees 3063 71
Employees in Hong Kong - Overall - General - Male employees 3207 71
Employees in Hong Kong - Overall - General - No. of employees employees 6270 71
Employees in Hong Kong - Overall - Managerial - Aged 30-50 employees 381 71
Employees in Hong Kong - Overall - Managerial - Aged below 30 employees 6 71
Employees in Hong Kong - Overall - Managerial - Aged over 50 employees 306 71
Employees in Hong Kong - Overall - Managerial - Female employees 223 71
Employees in Hong Kong - Overall - Managerial - Male employees 470 71
Employees in Hong Kong - Overall - Managerial - No. of employees employees 693 71
Employees in Hong Kong - Overall - Supervisory - Aged 30-50 employees 1058 71
Employees in Hong Kong - Overall - Supervisory - Aged below 30 employees 280 71
Employees in Hong Kong - Overall - Supervisory - Aged over 50 employees 731 71
Employees in Hong Kong - Overall - Supervisory - Female employees 756 71
Employees in Hong Kong - Overall - Supervisory - Male employees 1313 71
Employees in Hong Kong - Overall - Supervisory - No. of employees employees 2069 71
Employees in Hong Kong - Property Management - General - Aged 30-50 employees 551 71
Employees in Hong Kong - Property Management - General - Aged below 30 employees 369 71
Employees in Hong Kong - Property Management - General - Aged over 50 employees 1466 71
Employees in Hong Kong - Property Management - General - Female employees 971 71
Employees in Hong Kong - Property Management - General - Male employees 1415 71
Employees in Hong Kong - Property Management - General - No. of employees employees 2386 71
Employees in Hong Kong - Property Management - Managerial - Aged 30-50 employees 96 71
Employees in Hong Kong - Property Management - Managerial - Aged below 30 employees 1 71
Employees in Hong Kong - Property Management - Managerial - Aged over 50 employees 51 71
Employees in Hong Kong - Property Management - Managerial - Female employees 32 71
Employees in Hong Kong - Property Management - Managerial - Male employees 116 71
Employees in Hong Kong - Property Management - Managerial - No. of employees employees 148 71
Employees in Hong Kong - Property Management - Supervisory - Aged 30-50 employees 388 71
Employees in Hong Kong - Property Management - Supervisory - Aged below 30 employees 113 71
Employees in Hong Kong - Property Management - Supervisory - Aged over 50 employees 331 71
Employees in Hong Kong - Property Management - Supervisory - Female employees 260 71
Employees in Hong Kong - Property Management - Supervisory - Male employees 572 71
Employees in Hong Kong - Property Management - Supervisory - No. of employees employees 832 71
Number of properties managed by Goodwill 33 33 32 70
Total hours worked (Direct employee, Female) hours 1928107 73
Total hours worked (Direct employee, Male) hours 3006621 73
Total hours worked (Subcontracted worker, Female) hours 555626 73
Total hours worked (Subcontracted worker, Male) hours 5037335 73
Total workforce in Hong Kong - Construction - Full-time employees 492 71
Total workforce in Hong Kong - Construction - No. of employees employees 492 71
Total workforce in Hong Kong - Group Headquarters - Full-time employees 1420 71
Total workforce in Hong Kong - Group Headquarters - No. of employees employees 1423 71
Total workforce in Hong Kong - Group Headquarters - Part-time employees 3 71
Total workforce in Hong Kong - Other Subsidiaries - Full-time employees 2749 71
Total workforce in Hong Kong - Other Subsidiaries - No. of employees employees 3751 71
Total workforce in Hong Kong - Other Subsidiaries - Part-time employees 1002 71
Total workforce in Hong Kong - Overall - Full-time employees 7804 71
Total workforce in Hong Kong - Overall - No. of employees employees 9032 71
Total workforce in Hong Kong - Overall - Part-time employees 1228 71
Total workforce in Hong Kong - Property Management - Full-time employees 3143 71
Total workforce in Hong Kong - Property Management - No. of employees employees 3366 71
Total workforce in Hong Kong - Property Management - Part-time employees 223 71
World's Best Employers 2019 Top 500 - Henderson Land Top 500 59

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 Report Pages
Rate of high-consequence work-related injury (per 200000 hours worked) (Direct employee, Male) per 200000 hours worked 0.07 73
Rate of high-consequence work-related injury (per 200000 hours worked) (Subcontracted worker, Female) per 200000 hours worked 0.36 73
Rate of high-consequence work-related injury (per 200000 hours worked) (Subcontracted worker, Male) per 200000 hours worked 0.04 73
Rate of recordable work-related injury (per 200000 hours worked) (Direct employee, Female) per 200000 hours worked 0.73 73
Rate of recordable work-related injury (per 200000 hours worked) (Direct employee, Male) per 200000 hours worked 0.93 73
Rate of recordable work-related injury (per 200000 hours worked) (Subcontracted worker, Female) per 200000 hours worked 0.36 73
Rate of recordable work-related injury (per 200000 hours worked) (Subcontracted worker, Male) per 200000 hours worked 0.44 73
Total number of high-consequence work-related injuries (Direct employee, Male) 1 73
Total number of high-consequence work-related injuries (Subcontracted worker, Female) 1 73
Total number of high-consequence work-related injuries (Subcontracted worker, Male) 1 73
Total number of recordable work-related injuries (including high-consequence work-related injury) (Direct employee, Female) 7 73
Total number of recordable work-related injuries (including high-consequence work-related injury) (Direct employee, Male) 14 73
Total number of recordable work-related injuries (including high-consequence work-related injury) (Subcontracted worker, Female) 1 73
Total number of recordable work-related injuries (including high-consequence work-related injury) (Subcontracted worker, Male) 11 73

Lost days due to work injury.

Indicator Unit 2019 Report Pages
Lost days due to work-related injuries and ill health (Direct employee, Female) days 68 73
Lost days due to work-related injuries and ill health (Direct employee, Male) days 1533 73
Lost days due to work-related injuries and ill health (Subcontracted worker, Female) days 154 73
Lost days due to work-related injuries and ill health (Subcontracted worker, Male) days 973 73

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 Report Pages
Average training hours per employee (Female) hours 19.94 31
Average training hours per employee (General) hours 16.2 31
Average training hours per employee (Male) hours 19.51 31
Average training hours per employee (Managerial) hours 17.67 31
Average training hours per employee (Overall) hours 19.71 31
Average training hours per employee (Supervisory) hours 31.03 31

Description of quality assurance process and recall procedures.

Indicator Unit 2019 Report Pages
Best Boutique Condo Development (Hong Kong) Winner - ARTLANE Winner 59
Residential Development Hong Kong Award Winner - ARTLANE Award Winner 59

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 Report Pages
CAPITAL WEEKLY Outstanding Corporate Results Performance Award Outstanding Corporate Results Performance Award 59

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 2018/2019 2019 2019/20 Report Pages
BCI Asia Top 10 Developers Award Top 10 Developers Award 59
BOCHK Corporate Environmental Leadership Awards - EcoPartner (25 awarded properties in total) properties 25 60
Best Office Development (China - Hong Kong) 5-Star Winner - Harbour East 5-Star Winner 59
Best Office Development (Hong Kong) Winner - Harbour East Winner 59
Best Universal Design Development (China - Hong Kong) 5-Star Winner - ARTLANE 5-Star Winner 59
Best Universal Design Development (Hong Kong) Highly Commended - Harbour East Highly Commended 59
Best Universal Design Development (Hong Kong) Highly Commended - Square Mile Highly Commended 59
Best Universal Design Development (Hong Kong) Winner - ARTLANE Winner 59
Construction / Engineering Category Winner - H Code Winner 59
Eastweek Caring Organization Award Caring Organization Award 59
Hong Kong Arts Development Council Honourable Commendation Honourable Commendation 59
Hong Kong Council of Social Service - 10 Years Plus Caring Company 2019/20 Years 10 60
Hong Kong Council of Social Service - 15 Years Plus Caring Company 2019/20 Years 15 60
Hong Kong Council of Social Service 10 Years Plus Caring Company 2019/20 10 Years Plus 59
Hong Kong Sheng Kung Hui Welfare Council Corporate Caring Awards Corporate Caring Awards 59
MerComm, Inc. Bronze Award (Annual Reports - Print: Sustainability Report - Asia/Pacific) Bronze Award 59
MerComm, Inc. Silver Award (Specialized A.R.: CSR - Corporate Social Responsibility Report) Silver Award 59
Merit Award for Architecture - H Code Merit Award 59
Social Welfare Department Gold Award for Volunteer Service (Organization) Gold Award 59
The Community Chest of Hong Kong Award of Distinction 2018/2019 Award of Distinction 59

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 Report Pages
Social Welfare Department - Highest Service Hour Award 2018 (1st Runner up Private Organizations – Best Customers Participation) Private Organizations – Best Customers Participation 1st Runner up 60
Social Welfare Department - Highest Service Hour Award 2018 (1st Runner up Private Organizations – Category 1) Private Organizations – Category 1 1st Runner up 60

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) tCO2e 852 837 811
Indirect Energy Emissions (Scope 2) tCO2e 99285 95801 94583
Total GHG Emissions tCO2e 100137 96638 95395
Total GHG Emissions Intensity (By Area) tCO2e/m2 0.122 0.1207 0.1216

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Hazardous Waste Recycled tonnes 26.91 27.01 24.18

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Glass Waste tonnes 31.38
Non-Hazardous Waste (Construction Waste) tonnes 12419.61
Non-Hazardous Waste Recycled tonnes 1580.49 1178.82 1124.47
Non-Hazardous Waste Reused tonnes 4055.8

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Energy Consumption Intensity (By Area per Year) kWh/m2 176 175 176
Total Energy Consumption kWh 144736916 139710800 137881231
Total Indirect Energy Consumption kWh 141835574 136859007 135119015

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Water Consumption 327685 327415 300672

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019
Packaging Material Consumption (Metal) tonnes 97.92
Usage of Packaging Materials (Wood) tonnes 370.44

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019
Number of Employees Aged 30-50 employees 3485
Number of Employees Aged 30-50 (Female) employees 1683
Number of Employees Aged 30-50 (Male) employees 1802
Number of Employees Aged Above 50 employees 4056
Number of Employees Aged Above 50 (Female) employees 197
Number of Employees Aged Above 50 (Male) employees 4253
Number of Employees Aged Below 30 employees 1187
Number of Employees Aged Below 30 (Female) employees 812
Number of Employees Aged Below 30 (Male) employees 375
Number of Employees in Hong Kong employees 9032
Number of Employees in Hong Kong (Female) employees 2602
Number of Employees in Hong Kong (Male) employees 6430
Number of Female Employees employees 2602
Number of Full-time Employees employees 7804
Number of Full-time Employees (Female) employees 2252
Number of Full-time Employees (Male) employees 5552
Number of Male Employees employees 6430
Number of New Employees employees 3446
Number of New Employees (Above 50) employees 1476
Number of New Employees (Aged 30-50) employees 1182
Number of New Employees (Aged Below 30) employees 788
Number of New Employees (Female) employees 1528
Number of New Employees (Hong Kong) employees 3446
Number of New Employees (Male) employees 1918
Number of Part-time Employees employees 1228
Number of Part-time Employees (Female) employees 350
Number of Part-time Employees (Male) employees 878
Number of Total Employees employees 9032
Percentage of Employees Aged 30-50 % 38.6
Percentage of Employees Aged Above 50 % 44.9
Percentage of Employees Aged Below 30 % 13.1
Percentage of Employees in Hong Kong % 100
Percentage of Female Employees % 28.8
Percentage of Full-time Employees % 86.4
Percentage of Male Employees % 71.2
Percentage of New Employees % 38.2
Percentage of Part-time Employees % 13.6

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees Aged 30-50 employees
Turnover Rate of Employees Aged Above 50 employees
Turnover Rate of Employees Aged Below 30 employees
Turnover Rate of Employees in Hong Kong employees
Turnover Rate of Female Employees employees
Turnover Rate of Male Employees employees

Lost days due to work injury.

Standard Indicator Unit 2019
Lost Days Due to Work-related Injuries days 2728
Lost Working Days Due to Work-related Injuries (Contractor) days 1127
Lost Working Days Due to Work-related Injuries (Employees) days 1601

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019
Average Training Hours (Female) hours 19.94
Average Training Hours (General Staff) hours 16.2
Average Training Hours (Male) hours 19.51
Average Training Hours (Senior Management) hours 17.67
Average Training Hours per Employee hours 19.71