Sustainability Report 2019

Year: 2019
Published: 2020-04-09
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019 Report Pages
Number of feeder bus fleet upgraded to EURO V emission standard buses 130 33

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 Report Pages
MTR Nordic - CO2e compensated through Gold Standard Clean Development Mechanism project tonnes CO2e 367 35
MTR Nordic - Scope 1 and Scope 3 emissions from business travel compensated 100% 35
Number of vehicles replaced with new EURO V emission standard vehicles 32 33
Scope 1 Emissions Breakdown - Corporate Support Functions and Main Office Buildings tonnes CO2e 153 123 31
Scope 1 Emissions Breakdown - Network Expansion tonnes CO2e 3062 3844 31
Scope 1 Emissions Breakdown - Properties and Other Business tonnes CO2e 7121 5230 31
Scope 1 Emissions Breakdown - Transport Operations tonnes CO2e 33775 36487 31
Scope 1 Emissions in Hong Kong tonnes CO2e 48924 44102 46134 31
Scope 2 Emissions Breakdown - Corporate Support Functions and Main Office Buildings tonnes CO2e 13609 13328 31
Scope 2 Emissions Breakdown - Network Expansion tonnes CO2e 2033 1070 31
Scope 2 Emissions Breakdown - Properties and Other Business tonnes CO2e 221622 226390 31
Scope 2 Emissions Breakdown - Transport Operations tonnes CO2e 1025186 1091724 31
Scope 2 Emissions in Hong Kong tonnes CO2e 1257663 1262450 1332512 31
Scope 3 Emissions Breakdown - Corporate Support Functions and Main Office Buildings tonnes CO2e 542 623 31
Scope 3 Emissions Breakdown - Network Expansion tonnes CO2e 808 869 31
Scope 3 Emissions Breakdown - Properties and Other Business tonnes CO2e 2620 2228 31
Scope 3 Emissions Breakdown - Transport Operations tonnes CO2e 11647 6444 31
Scope 3 Emissions in Hong Kong tonnes CO2e 27806 15617 10165 31
Total GHG Emissions in Hong Kong (Scope 1, 2, 3) tonnes CO2e 1334293 1322169 1388811 31

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 Report Pages
Reduction in hazardous waste generated by MTR (Shenzhen) percent 31 36

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 Report Pages
Average recycling rate of waste generated from MTR Elizabeth line operations percent 13 36

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
MTR Nordic target: reduction in CO2 by 2025 (baseline 2018) % 50 34

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 2019 Report Pages
Number of chemicals left to be phased out by 2020 in MTR Nordic 1 36
Number of chemicals on MTR Nordic phase-out list 57 39 36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2023 Report Pages
Electricity Consumption in Hong Kong - Properties MWh 395323 387909 400824 32
Electricity Consumption in Hong Kong - Railway Operations - Heavy Rail MWh 1573174 1580443 1559734 32
Electricity Consumption in Hong Kong - Railway Operations - Light Rail and Bus MWh 55170 55099 53341 32
Electricity Consumption in Hong Kong - Railway Operations - Total MWh 1628344 1635542 1613075 32
Electricity Consumption in Hong Kong - Total MWh 2023667 2023451 2013899 32
Electricity Consumption of Heavy Rail Operations - Hong Kong GWh 1580.44 1559.73 32
Electricity Consumption of Heavy Rail Operations - Melbourne's Metropolitan Rail Services GWh 462.59 468.78 32
Electricity Consumption of Heavy Rail Operations - Shenzhen Metro Line 4 GWh 93.77 98.29 32
Electricity Consumption of Heavy Rail Operations - Stockholm Metro GWh 168.48 165.77 32
Electricity Consumption of Heavy Rail Operations - Stockholm's MTR Express GWh 18.73 19.24 32
Electricity Consumption of Heavy Rail Operations - Stockholms Pendeltåg GWh 215.19 194.94 32
Electricity Consumption of Heavy Rail Operations - TfL Rail/Elizabeth line GWh 60.36 74.14 32
Electricity Consumption of Heavy Rail Operations - Total GWh 2599.56 2580.89 32
Electricity consumption per passenger-kilometre in heavy rail network (reduction target compared with 2008 level) percent -21% 30
LED lighting units replaced in Comeng fleet (Metro Trains Melbourne) train units 136 34
Number of umbrella dryers to be installed at office buildings 20 36
Reduction in energy consumption from LED upgrade in Comeng fleet (Metro Trains Melbourne) MWh 3570 34
Reduction in energy consumption in depots and stations - district heating percent 10 35
Reduction in energy consumption in depots and stations - electricity consumption percent 4.5 35
Taipa Line, Macau - length of line km 9.3 50
Target reduction in energy use for investment properties portfolio (compared to 2013) % 12 33

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019 2023 2025 Report Pages
Electricity consumption reduction achieved for Hong Kong investment properties portfolio (compared to 2013) % 12 33
Electricity savings from vehicle replacement GWh 7.2 33
Energy consumption reduction by replacing fluorescent light tubes with LED % more than 50 33
Energy use in investment properties portfolio (reduction target compared with 2013 level) percent -12% 30
MTR Nordic target: reduction in total energy by 2025 (baseline 2018) % 15 34
MTR Nordic target: renewable electricity by 2019 % 100 34
MTR Nordic target: renewable fuels in own cars and replacement traffic by 2025 % 100 34
Number of fluorescent light tubes planned for replacement with LED at Headquarters light tubes 10000 33
Number of traditional downlights in Kowloon Bay Depot canteen replaced by LED lamps downlights 400 33
Percentage of fluorescent light tubes at Headquarters replaced by end of 2019 % 13 33

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 2018 2019 Report Pages
BEAM Plus Standard Awarded for Austin Station (Site C Residential) (The Austin) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Austin Station (Site D Residential) (Grand Austin) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Long Ping Station North (Residential) (the Spectra) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Maritime Square Extension Retail BEAM Plus Silver (Final Assessment) 33
BEAM Plus Standard Awarded for Nam Cheong Station (Residential) (Cullinan West) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Tsuen Wan West Station (Bayside Residential) (Ocean Pride) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Tsuen Wan West Station (Cityside Residential) (Parc City) BEAM Plus Gold (Final Assessment) 33
BEAM Plus Standard Awarded for Tsuen Wan West Station (Tsuen Wan 6 Residential) (Pavillia Bay) BEAM Plus Gold (Final Assessment) 33
Hangzhou Metro Line 5, China - initial phase length km 17.76 50
Hangzhou Metro Line 5, China - initial phase number of stations stations 12 50
Hangzhou Metro Line 5, China - total length when completed km 51.5 50
Hangzhou Metro Line 5, China - total number of stations when completed stations 38 50
High Speed Rail (Hong Kong Section) - number of Mainland stations covered stations 58 50
High Speed Rail (Hong Kong Section) - number of long-haul trains per day trains per day 17 50
High Speed Rail (Hong Kong Section) - number of long-haul trains per day (previous) trains per day 13 50
High Speed Rail (Hong Kong Section) - number of new destinations without interchange destinations 14 50
High Speed Rail (Hong Kong Section) - passenger trips since commencement of service passenger trips 22000000 50

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2014 2015 2016 2017 2018 2019 Report Pages
Economic Value Retained for Reinvestment HK$ Million 3879 11
Full-time employees in Hong Kong in 2019 employees 17742 41
Full-time employees in London in 2019 employees 1132 41
Full-time employees in Melbourne in 2019 employees 5478 41
Full-time employees in Shenzhen in 2019 employees 1625 41
Full-time employees in Stockholm in 2019 employees 4222 41
Full-time female employees in Hong Kong in 2019 with continuous contracts employees 3188 41
Full-time female employees in Hong Kong in 2019 with renewable contracts employees 580 41
Full-time female employees in Hong Kong in 2019 with temporary contracts employees 22 41
Full-time male employees in Hong Kong in 2019 with continuous contracts employees 11965 41
Full-time male employees in Hong Kong in 2019 with renewable contracts employees 1949 41
Full-time male employees in Hong Kong in 2019 with temporary contracts employees 38 41
Gender distribution of full-time employees in Hong Kong in 2019, Female % 21 41
Gender distribution of full-time employees in Hong Kong in 2019, Male % 79 41
Gender distribution of full-time employees in London in 2019, Female % 22 41
Gender distribution of full-time employees in London in 2019, Male % 78 41
Gender distribution of full-time employees in Melbourne in 2019, Female % 24 41
Gender distribution of full-time employees in Melbourne in 2019, Male % 76 41
Gender distribution of full-time employees in Shenzhen in 2019, Female % 24 41
Gender distribution of full-time employees in Shenzhen in 2019, Male % 76 41
Gender distribution of full-time employees in Stockholm in 2019, Female % 27 41
Gender distribution of full-time employees in Stockholm in 2019, Male % 73 41
Number of Apprentices 102 43
Number of Graduate Engineers 12 43
Number of Technician Associates 25 43
Number of colleagues recognised for long service of 20, 30 and 40 years 510 43
Number of individuals with disabilities employed 468 43
Ordinary Dividends - Other Shareholders HK$ Million 1813 11
Percentage of full-time female employees in Hong Kong in 2019 with continuous contracts % 84.1 41
Percentage of full-time female employees in Hong Kong in 2019 with renewable contracts % 15.3 41
Percentage of full-time female employees in Hong Kong in 2019 with temporary contracts % 0.6 41
Percentage of full-time male employees in Hong Kong in 2019 with continuous contracts % 85.8 41
Percentage of full-time male employees in Hong Kong in 2019 with renewable contracts % 13.9 41
Percentage of full-time male employees in Hong Kong in 2019 with temporary contracts % 0.3 41
Percentage of total female workforce in Hong Kong in 2019, full-time % 68.7 41
Percentage of total female workforce in Hong Kong in 2019, part-time % 31.3 41
Percentage of total male workforce in Hong Kong in 2019, full-time % 94.3 41
Percentage of total male workforce in Hong Kong in 2019, part-time % 5.7 41
Persons with Disabilities Employed in Hong Kong % 1.6 1.6 1.7 2 2.4 2.7 43
Staff Costs - Employees HK$ Million 15418 11
Total female workforce in Hong Kong in 2019, full-time employees 3790 41
Total female workforce in Hong Kong in 2019, part-time employees 1723 41
Total full-time employees (all locations) in 2019 employees 30199 41
Total male workforce in Hong Kong in 2019, full-time employees 13952 41
Total male workforce in Hong Kong in 2019, part-time employees 845 41

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 2018 2019 Report Pages
Number of customer and public injuries requiring hospitalisation in Hong Kong - Bus 6 1 6 17
Number of customer and public injuries requiring hospitalisation in Hong Kong - Heavy Rail 129 83 62 17
Number of customer and public injuries requiring hospitalisation in Hong Kong - Light Rail 17 12 10 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Bus (Performance) 9.44 1.57 9.52 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Bus (Target) 6.88 6.88 6.88 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Heavy Rail (Performance) 7.3 4.6 3.67 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Heavy Rail (Target) 9.29 9.26 8.56 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Light Rail (Performance) 9.52 6.69 6.41 17
Number of injuries requiring hospitalisation per 100 million passenger journeys in Hong Kong - Light Rail (Target) 13.66 13.66 13.08 17
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Corporate Support Functions 0.62 20
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Investment Property 0.18 20
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Management Property 0.11 20
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Operations Railway 0.25 20
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Projects Construction – Railway Extension Projects 0.26 20
Reportable accidents per 100000 man-hours for contractors in Hong Kong - Property Development and Investment Projects 0.18 20

Lost days due to work injury.

Indicator Unit 2019 Report Pages
Lost Time Injuries per 100000 man-hours in Hong Kong - Corporate Support Functions 0.2 20
Lost Time Injuries per 100000 man-hours in Hong Kong - Operations Division 0.65 20
Lost Time Injuries per 100000 man-hours in Hong Kong - Projects Division 0.1 20
Lost Time Injuries per 100000 man-hours in Hong Kong - Property Division 0.04 20

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 Report Pages
Number of apprentice training schemes 2 43
Number of graduate development programmes 3 43
Number of graduates, apprentices, and technician associates trained 139 43
Number of staff presented with Grand Awards for Outstanding Contribution 11 43
Number of trainees who completed the SCL CCTS programme 520 48
Number of trainees who received training under the SCL CCTS 764 48
Self-learning videos hit rate 13400 46

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 Report Pages
Total Staff Training in Hong Kong - Management Training man day 18474 15264 14671 45
Total Staff Training in Hong Kong - Operation Training man day 103268 127587 109156 45

Number of suppliers by geographical region.

Indicator Unit 2019 Report Pages
Other Operating Costs - KCRC HK$ Million 3333 11
Other Operating Costs - Suppliers & Business Partners HK$ Million 18549 11
Percentage of Spending on Cleaning, Security & Clubhouse Services in Property Management % 35 48
Percentage of Spending on General Goods & Services in Transport Operations % 28 48
Percentage of Spending on Goods, Services & Spares in Transport Operations % 16 48
Percentage of Spending on Other Goods & Services in Property Management % 13 48
Percentage of Spending on Works & Maintenance Services in Property Management % 52 48
Percentage of Spending on Works & Maintenance Services in Transport Operations % 56 48

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Number of product categories analysed in supplier segmentation 100 48
Number of suppliers analysed in supplier segmentation 2600 48

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 Report Pages
Revenue from Hong Kong Property Rental and Management Businesses HK$ Million 5137 11
Revenue from Hong Kong Station Commercial Businesses HK$ Million 6799 11
Revenue from Hong Kong Transport Operations HK$ Million 19938 11
Revenue from Mainland of China and International Subsidiaries HK$ Million 21085 11
Revenue from Other Businesses HK$ Million 1833 11

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2019 Report Pages
Interest & Finance Costs - Lenders HK$ Million 720 11

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 Report Pages
Taipa Line, Macau - number of stations stations 11 50

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 Report Pages
Community Investment (excludes fare concessions and in-kind donations) HK$ Million 21 11
Maintenance, Renewal and Upgrade Expenditure on Existing Hong Kong Railway System HK$ Million 9845 11
Profit from Hong Kong Property Development HK$ Million 5731 11
Taxes - Governments HK$ Million 1384 11
Taxes - HKSAR Government HK$ Million 5561 11
Total Economic Value Distributed HK$ Million 56644 11
Total Economic Value Generated HK$ Million 60523 11

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019
Direct GHG Emissions (Scope 1) tonnes CO2e 48924 44102 46134
Indirect Energy Emissions (Scope 2) tonnes CO2e 1257663 1262450 1332512
Total GHG Emissions tonnes CO2e 1334293 1322169 1388811
Total Other Indirect Energy Emissions (Scope 3) tonnes CO2e 27806 15617 10165

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Diversion Rate of Hazardous Waste percent 31

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Plastic Waste tonnes
Recycling Rate of Non-Hazardous Waste percent 13

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target GHG Emissions Reduction Percentage by 2030 Compared to 2018 % 50

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018 2019 2023
Energy Consumption Intensity (By Area per Year) % 12
Grid Electricity Consumption MWh 2023667 2599.56 2013899
Percentage of Renewable Energy Consumption percent 61
Purchased Electricity MWh 2023667 18.73 74.14

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019 2023 2025
Electricity Usage Reduction Percentage Compared to Last Year % 12
Target Electricity Usage Reduction Percentage Compared to Last Year % 12
Target Energy Consumption Reduction Percentage Compared to Last Year % 15

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019
Number of Employees in Australia employees 5478
Number of Employees in Europe employees 4222
Number of Employees in Hong Kong employees 17742
Number of Employees in Mainland China employees 1625
Number of Employees in United Kingdom employees 1132
Number of Full-time Employees employees 30199
Number of Full-time Employees (Female) employees 3790
Number of Full-time Employees (Male) employees 13952
Number of Part-time Employees (Female) employees 1723
Number of Part-time Employees (Male) employees 845
Number of Total Employees employees 30199
Percentage of Female Employees % 21
Percentage of Full-time Employees % 94.3
Percentage of Male Employees % 79
Percentage of Part-time Employees % 5.7

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees in Australia %
Turnover Rate of Employees in Europe %
Turnover Rate of Employees in Hong Kong %
Turnover Rate of Employees in Mainland China %

Lost days due to work injury.

Standard Indicator Unit 2019
Lost Time Injury Frequency Rate (Hong Kong) per 100000 man-hours 0.99

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019
Percentage of Employees Trained % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit
Average Training Hours (Hong Kong Employees) days
Average Training Hours per Employee days

Number of suppliers by geographical region.

Standard Indicator Unit 2019
Proportion of Spending on Local Suppliers % 35

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2019
Number of Suppliers Participated in Sustainability Risk Assessment 2600

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019
Total Social Investment HK$ Million 21