Announcement-Corporate Social Responsibility Report of Bank of China Limited for 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Direct greenhouse gas emissions (tons) - Beijing-based institutions of the Head Office | tons | 2174 | 2081 | 2054 | 79 |
| Greenhouse gas emissions (tons) - Beijing-based institutions of the Head Office | tons | 76736 | 78568 | 75804 | 79 |
| Indirect greenhouse gas emissions (tons) - Beijing-based institutions of the Head Office | tons | 74562 | 76488 | 73759 | 79 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Total discharge of toxic waste (tons) - Beijing-based institutions of the Head Office | tons | 5.53 | 3.87 | 5.1 | 79 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Office paper used (Beijing-based institutions of the Head Office) | tons | 43.2 | 48 | 59.7 | 78 |
| Total discharge of non-toxic waste (tons) - Beijing-based institutions of the Head Office | tons | 1172 | 286 | 1127 | 79 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Paper saved (Beijing-based institutions of the Head Office) | tons | 17.3 | 4.8 | 11.7 | 78 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Balance of green credits (RMB million) | RMB million | 538799 | 632667 | 737570 | 11 |
| Diesel oil consumption (liters) - Beijing-based institutions of the Head Office | liters | 22344 | 8708 | 21758 | 79 |
| Electrical power consumption (MWh) - Beijing-based institutions of the Head Office | MWh | 123447 | 126635 | 122118 | 79 |
| Gasoline consumption (liters) - Beijing-based institutions of the Head Office | liters | 81733 | 43279 | 44228 | 79 |
| Natural gas consumption (cubic meters) - Beijing-based institutions of the Head Office | cubic meters | 977679 | 962409 | 918709 | 79 |
| Total quantity of heat purchased (GJ) - Beijing-based institutions of the Head Office | GJ | 100820 | 85008 | 55114 | 79 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Total cycling use of water (m³) - Beijing-based institutions of the Head Office | m³ | 64341 | 74687 | 74918 | 79 |
| Total water consumption (m³) - Beijing-based institutions of the Head Office | m³ | 384529 | 401581 | 390134 | 79 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Number of intelligent counters | 16235 | 26044 | 30425 | 77 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Coverage of social insurances (%) | % | 100 | 100 | 100 | 81 |
| Execution of employment contracts | % | 100 | 100 | 100 | 80 |
| Income tax expense (RMB million) | RMB million | 37917 | 37208 | 48754 | 11 |
| Number of employees | 311133 | 310119 | 309384 | 11, 80 | |
| Number of employees in the mainland of China | 288206 | 285797 | 284044 | 80 | |
| Number of expatriates | 1337 | 1391 | 1877 | 80 | |
| Number of female employees | 177505 | 177338 | 177215 | 80 | |
| Number of local employees at overseas institutions | 21590 | 22931 | 23463 | 80 | |
| Number of male employees | 133628 | 132781 | 132169 | 80 | |
| Number of minority employees | 12924 | 12899 | 12843 | 80 | |
| Number of new employees of the year | 12488 | 10685 | 10289 | 80 | |
| Percentage of female employees | % | 57.05 | 57.18 | 57.28 | 80 |
| Percentage of female employees (%) | % | 57.05 | 57.18 | 57.28 | 11 |
| Return on average equity (%) | % | 12.24 | 12.06 | 11.45 | 77 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Number of employees receiving physical examination in the Head Office | 5843 | 4019 | 4179 | 81 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Employees trained | 2851047 | 2966118 | 2927903 | 81 | |
| Number of video meetings held - Beijing-based institutions of the Head Office | 3849 | 4378 | 2655 | 79 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Investments into employee training | RMB10000 | 56605 | 64170 | 79217 | 81 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Balance of government-sponsored student loans (RMB million) | RMB million | 2965 | 2698 | 2365 | 11 |
| Budget amount involved in centralised procurements | RMB100 million | 217.13 | 249.25 | 312.88 | 78 |
| Number of operating outlets in the mainland | 10674 | 10726 | 10652 | 77 | |
| Total assets (RMB million) | RMB million | 19467424 | 21267275 | 22769744 | 11, 77 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Total number of centralised procurement projects | 12818 | 14227 | 15095 | 78 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction ration (%) | % | 94.7 | 91.7 | 91.6 | 11 |
| Number of ATMs | 42507 | 41723 | 37331 | 77 | |
| Number of intelligent outlets | 8526 | 10660 | 10652 | 77 | |
| Number of mobile banking customers (in 10000) | 10000 | 11533 | 14531 | 18082 | 77 |
| Profit before income tax (RMB million) | RMB million | 222903 | 229643 | 250645 | 77 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 14.19 | 14.97 | 15.59 | 11, 77 |
| Capital and reserves attributable to equity holders of the Bank (RMB million) | RMB million | 1496016 | 1612980 | 1851701 | 11 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Donations (RMB million) | RMB million | 64 | 87 | 117 | 11 |
| Social contribution per share (RMB) | RMB | 1.73 | 1.81 | 1.86 | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 2174 | 2081 | 2054 |
| Indirect Energy Emissions (Scope 2) | tons | 74562 | 76488 | 73759 |
| Total GHG Emissions | tons | 76736 | 78568 | 75804 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Hazardous Waste | tons | 5.53 | 3.87 | 5.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | tons | 1172 | 286 | 1127 |
| Paper Waste | tons | 43.2 | 48 | 59.7 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Diesel Fuel Consumption | liters | 22344 | 8708 | 21758 |
| Gasoline Consumption | liters | 81733 | 43279 | 44228 |
| Natural Gas Consumption | cubic meters | 977679 | 962409 | 918709 |
| Purchased Electricity | MWh | 123447 | 126635 | 122118 |
| Purchased Heating | GJ | 100820 | 85008 | 55114 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Recycled Water Percentage | % | 16.73 | 18.6 | 19.2 |
| Recycled Water Usage | m³ | 64341 | 74687 | 74918 |
| Water Consumption | m³ | 384529 | 401581 | 390134 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Employees in Mainland China | 288206 | 285797 | 284044 | |
| Number of Female Employees | 177505 | 177338 | 177215 | |
| Number of Male Employees | 133628 | 132781 | 132169 | |
| Number of New Employees | 12488 | 10685 | 10289 | |
| Number of Total Employees | 311133 | 310119 | 309384 | |
| Percentage of Female Employees | % | 57.05 | 57.18 | 57.28 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Health Check Coverage for Employees | people | 5843 | 4019 | 4179 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Employees Trained | persons | 2851047 | 2966118 | 2927903 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Investments into employee training | RMB10000 | 56605 | 64170 | 79217 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB million | 64 | 87 | 117 |