Chongqing Rural Commercial Bank Co., Ltd. Corporate Social Responsibility Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total NOₓ emissions (tons) | tons | 0.05 | 81 |
| Total SO₂ emissions (tons) | tons | 0.002 | 81 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| GHG emissions (Category 1) | tons | 590.2 | 81 |
| Indirect GHG emissions (Category 2) | tons | 21565.68 | 81 |
| Per capita GHG emissions (Category 1 and Category 2) | tons/person | 0.07 | 81 |
| Per capita greenhouse gas emissions (Category 1 and Category 2) | tons/person | 4.76 | 81 |
| Total Greenhouse gas emissions (Category 1 and Category 2) (tons) | tons | 22155.88 | 81 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total hazardous wastes (tons) | tons | 34.45 | 81 |
| Total hazardous wastes per capita | tons/person | 0.007 | 81 |
| Total hazardous wastes per square meter of floor area | tons/m² | 0.0001 | 81 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Non-hazardous wastes per capita | tons/person | 0.09 | 81 |
| Total non-hazardous wastes (tons) | tons | 431.77 | 81 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Facility diesel | 22.76 | 81, 83 | |
| Natural gas | 266.86 | 81, 83 | |
| Purchased electricity | 21565.68 | 81, 83 | |
| Vehicle fuel consumption | 300.58 | 81, 83 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average return on total assets (%) | % | 1.05 | 0.99 | 1.01 | 126 |
| Number of employees | employees | 15000 | 13 | ||
| Rank in Global Bank 1000 | rank | 137 | 42 | ||
| Rank in Top 500 Enterprises in China | rank | 370 | 42 | ||
| Rank in Top 500 Enterprises in China's Service Industry | rank | 134 | 42 | ||
| Rank on the Fortune China 500 | rank | 326 | 42 | ||
| Total assets | hundred million yuan | 10000 | 13 | ||
| Total assets (RMB hundred million) | RMB hundred million | 9057.78 | 9506.18 | 10302.3 | 126 |
| Total loans | hundred million yuan | 4371 | 13 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Agriculture-related loans balance (RMB hundred million) | RMB hundred million | 1461.48 | 1534.23 | 1588.06 | 126 |
| Balance of deposits | hundred million yuan | 6734 | 13 | ||
| China bank ranking by Bankers magazine | rank | 22 | 13 | ||
| Green credit loans balance (RMB hundred million) | RMB hundred million | 114.25 | 132.35 | 180.07 | 126 |
| Number of branches | branches | 6 | 13 | ||
| Number of institutions | institutions | 1774 | 13, 127 | ||
| Number of sub-branches | sub-branches | 35 | 13 | ||
| Small and micro businesses loans balance (RMB hundred million) | RMB hundred million | 1055.44 | 1165.9 | 1381.08 | 126 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Complaints handling satisfaction rate | percent | 99.87% | 90 |
| Customer satisfaction rate | percent | 99.65% | 90 |
| Number of customer complaints handled by customer service center | complaints | 4462 | 90 |
| Year-on-year increase in outstanding loan balance for Liangjiang New Area, 3 large Free Trade zones, Port Highland Construction, and National Independent Innovation Demonstration Zone | 12% | 44 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 13.03 | 13.52 | 14.88 | 126 |
| Provision coverage (%) | % | 431.24 | 347.79 | 380.31 | 126 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of branches and sub-branches covered by unannounced visits | branches and sub-branches | 42 | 90 |
| Number of surprise 'mysterious person' unannounced visits conducted | visits | 1100 | 90 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Global bank ranking by Bankers magazine | rank | 137 | 13 | ||
| Outstanding loan balance for Belt and Road Initiative projects | billion yuan | 10.98 | 44 | ||
| Outstanding loan balance for Liangjiang New Area, 3 large Free Trade zones, Port Highland Construction, and National Independent Innovation Demonstration Zone | billion yuan | 9.77 | 44 | ||
| Rank among banks in China | rank | 22 | 42 | ||
| Stockholders’ equity (RMB hundred million) | RMB hundred million | 652.46 | 721.49 | 898.02 | 126 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Total amount of loans and advances (RMB hundred million) | RMB hundred million | 3383.47 | 3811.36 | 4370.85 | 126 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| NOₓ Emissions | tons | 0.05 |
| SOₓ Emissions | tons | 0.002 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 590.2 |
| Indirect Energy Emissions (Scope 2) | tons | 21565.68 |
| Total GHG Emissions | tons | 22155.88 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Hazardous Waste | tons | 34.45 |
| Total Hazardous Waste Intensity (By Area) | tons/m² | 0.0001 |
| Total Hazardous Waste Intensity (By Employee) | tons/person | 0.007 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Non-Hazardous Waste (Office Waste) | tons | 431.77 |
| Paper Waste | tons | 136.51 |
| Total Non-Hazardous Waste Intensity (By Area) | tons/m² | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons/person | 0.09 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Diesel Fuel Consumption | 22.76 | |
| Energy Consumption Intensity (By Area) | MWh/m² | |
| Energy Consumption Intensity (By Employee) | MWh/person | |
| Natural Gas Consumption | 266.86 | |
| Purchased Electricity | MWh | 21565.68 |
| Total Direct Energy Consumption | MWh | |
| Total Energy Consumption | MWh | |
| Total Indirect Energy Consumption | MWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | tons |
| Water Consumption in Office | tons |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Female Employees | persons | 7966 | 7744 | 7486 |
| Number of Male Employees | persons | 7926 | 7944 | 7885 |
| Number of Total Employees | persons | 15892 | 15688 | 15371 |
| Percentage of Female Employees | % | 50.12 | 49.39 | 48.73 |
| Percentage of Male Employees | % | 49.88 | 50.61 | 51.27 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Complaints Dealt with | complaints | 4462 |
| Satisfaction Rate of Customer Complaint Handling | percent | 99.87 |