2019 Corporate Social Responsibility (Environmental, Social and Governance) Report of Postal Savings Bank of China
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (ton) | ton | 0.53 | 35 |
| Sulphur dioxide (ton) | ton | 0.01 | 35 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Facility diesel consumption emissions (ton) | ton | 50.88 | 35 |
| GHG emissions per square meter of GFA (Scope 1 and Scope 2) (ton/m²) | ton/m² | 0.16 | 35 |
| Natural gas emissions (ton) | ton | 2193.95 | 35 |
| Official vehicle fuel consumption emissions (ton) | ton | 1193.11 | 35 |
| Per capita GHG emissions (Scope 1 and Scope 2) (ton/person) | ton/person | 5.97 | 35 |
| Purchased electricity emissions (ton) | ton | 120114.34 | 35 |
| Total greenhouse gas (GHG) emissions (Scope 1 and Scope 2) (ton) | ton | 123552.28 | 35 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total hazardous waste (ton) | ton | 20.11 | 35 |
| Total hazardous waste per person (ton/person) | ton/person | 0.001 | 35 |
| Total hazardous waste per square meter of GFA (ton/m²) | ton/m² | 0.00003 | 35 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Total non-hazardous waste (ton) | ton | 2214.7 | 35 |
| Total non-hazardous waste per capita (ton/person) | ton/person | 0.11 | 35 |
| Total non-hazardous waste per square meter of GFA (ton/m²) | ton/m² | 0.0029 | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Balance of green credit (loans for energy saving and environmental protection projects and services) (RMB hundred million) | RMB hundred million | 1648.98 | 1904.05 | 2433.01 | 7 |
| Energy consumption per square meter of gross floor area (GFA) (MWh/m²) | MWh/m² | 0.26 | 35 | ||
| Facility diesel consumption (MWh) | MWh | 193.49 | 35 | ||
| Gasoline consumption of official vehicles (MWh) | MWh | 6983.54 | 5812.34 | 4869.4 | 7 |
| Indirect energy consumption (MWh) | MWh | 178651.94 | 35 | ||
| Natural gas (MWh) | MWh | 11220.18 | 35 | ||
| Official vehicle fuel consumption (MWh) | MWh | 4869.4 | 35 | ||
| Purchased electricity power consumption of the Head Office (MWh) | MWh | 92682.39 | 35 | ||
| Total energy consumption (MWh) | MWh | 194335.01 | 35 | ||
| Total per capita energy consumption (MWh/person) | MWh/person | 9.38 | 35 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Daily water consumption of the Head Office (ton) | ton | 201869 | 35 |
| Daily water consumption per square meter of GFA (ton/m²) | ton/m² | 1.14 | 35 |
| Daily workplace water consumption (ton) | ton | 859131.33 | 35 |
| Per capita daily workplace water consumption (ton/person) | ton/person | 41.48 | 35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Proportion of ethnic minority employees (%) | % | 6.01 | 6.18 | 6.35 | 7 |
| Proportion of female employees (%) | % | 60.93 | 60.69 | 60.48 | 7 |
| Total number of employees | 172107 | 171594 | 174406 | 7 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Balance of agriculture-related loans (RMB trillion) | RMB trillion | 1.05 | 1.16 | 1.26 | 7 |
| Balance of inclusive financial loans to small and micro businesses (RMB hundred million) | RMB hundred million | 4649.07 | 5449.92 | 6531.85 | 7 |
| Total assets (RMB trillion) | RMB trillion | 9.01 | 9.52 | 10.22 | 7 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Operating income (RMB hundred million) | RMB hundred million | 2248.64 | 2612.45 | 2771.16 | 7 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction of 95580 service (%) | % | 98.91 | 99.01 | 99.5 | 7 |
| Personal micro loan balance (RMB hundred million) | RMB hundred million | 4574.17 | 5270.85 | 6102.01 | 7 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| E-channel transaction ratio (%) | % | 86.97 | 90.44 | 92.44 | 7 |
| Number of e-banking customers (in 100 million) | 100 million | 2.34 | 2.77 | 3.18 | 7 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Allowance to NPLs ratio (%) | % | 324.77 | 346.8 | 389.45 | 7 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Number of outlets with wheelchair access | 6732 | 8440 | 9658 | 7 | |
| Number of outstanding personal micro loans (ten thousand) | ten thousand | 266.79 | 280.9 | 380.16 | 7 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Public welfare donations (RMB ten thousand) | RMB ten thousand | 1244.52 | 2076.48 | 1973.81 | 7 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| NOₓ Emissions | ton | 0.53 |
| SOₓ Emissions | ton | 0.01 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| GHG Emissions from Natural Gas | ton | 2193.95 |
| GHG Emissions from Purchased Electricity | ton | 120114.34 |
| Mobile Combustion Emissions | ton | 1193.11 |
| Stationary Combustion Emissions | ton | 50.88 |
| Total GHG Emissions | ton | 123552.28 |
| Total GHG Emissions Intensity (By Area) | ton/m² | 0.16 |
| Total GHG Emissions Intensity (By Employee) | ton/person | 5.97 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Hazardous Waste | ton | 20.11 |
| Total Hazardous Waste Intensity (By Area) | ton/m² | 0.00003 |
| Total Hazardous Waste Intensity (By Employee) | ton/person | 0.001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | ton/m² | 0.0029 |
| Total Non-Hazardous Waste Intensity (By Employee) | ton/person | 0.11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 193.49 | ||
| Energy Consumption Intensity (By Area) | MWh/m² | 0.26 | ||
| Energy Consumption Intensity (By Employee) | MWh/person | 9.38 | ||
| Gasoline Consumption | MWh | 6983.54 | 5812.34 | 4869.4 |
| Natural Gas Consumption | MWh | 11220.18 | ||
| Purchased Electricity | MWh | 92682.39 | ||
| Total Energy Consumption | MWh | 194335.01 | ||
| Total Indirect Energy Consumption | MWh | 178651.94 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Water Consumption | ton | 859131.33 |
| Water Consumption in Office | ton | 201869 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Below Junior College Employees | persons | 6207 | ||
| Number of Employees Aged 30-50 | persons | 121702 | ||
| Number of Employees Aged Above 50 | persons | 11495 | ||
| Number of Employees Aged Below 30 | persons | 41209 | ||
| Number of Employees in Central China | persons | 45118 | ||
| Number of Employees in Northeast China | persons | 20819 | ||
| Number of Employees in Western China | persons | 40604 | ||
| Number of Employees with Bachelor's Degree Employees | persons | 118015 | ||
| Number of Master's Degree Employees | persons | 11233 | ||
| Number of Total Employees | persons | 172107 | 171594 | 174406 |
| Percentage of Bachelor's Degree Employees | % | 67.67 | ||
| Percentage of Below Junior College Employees | % | 3.56 | ||
| Percentage of Employees Aged 30-50 | % | 69.79 | ||
| Percentage of Employees Aged Above 50 | % | 6.59 | ||
| Percentage of Employees Aged Below 30 | % | 23.63 | ||
| Percentage of Female Employees | % | 60.93 | 60.69 | 60.48 |
| Percentage of Male Employees | % | 39.07 | 39.31 | 39.52 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB ten thousand | 1244.52 | 2076.48 | 1973.81 |