ENVIRONMENT, SOCIAL AND GOVERNANCE REPORT 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Non-hazardous waste (paper) production | tons | 256.76 | 19 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Electricity consumption | thousand kWh | 74065.7 | 19 |
| Electricity consumption intensity | kWh per square meter | 142.43 | 19 |
| Monthly energy consumption after renovation (garage lighting) | kWh | 972 | 19 |
| Monthly energy consumption before renovation (garage lighting) | kWh | 10368 | 19 |
| Natural gas consumption | m3 | 365200 | 19 |
| Natural gas consumption intensity | m3 per person | 23.73 | 19 |
| Petrol consumption intensity | liters per person | 68.29 | 19 |
| Petrol consumption of office vehicles | liters | 1402.01 | 19 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Water consumption | m3 | 313500 | 19 |
| Water consumption per capita | m3 | 20.58 | 19 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Energy conservation after renovation (garage lighting) | kWh per month | 9396 | 19 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Asset securitization products issued | billion RMB | 812.5 | 14 |
| Industry-leading smart outlets constructed | VTM outlets | 500 | 13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average return on net assets | 6.75% | 4 | |
| Number of employees 31-40 years old | people | 6229 | 17 |
| Number of employees 41-50 years old | people | 3101 | 17 |
| Number of employees above 51 years old | people | 903 | 17 |
| Number of employees below 30 years old | people | 5000 | 17 |
| Number of female employees | people | 6719 | 17 |
| Number of male employees | people | 8514 | 17 |
| Number of small and medium-sized investors covered by investor education activities in 2019 | investors | 163800 | 15 |
| Total assets | billion RMB | 559.314 | 4 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employee loss rate 31-40 years old | % | 7.92 | 17 |
| Employee loss rate 41-50 years old | % | 3.53 | 17 |
| Employee loss rate above 51 years old | % | 3.85 | 17 |
| Employee loss rate below 30 years old | % | 12.63 | 17 |
| Female employee loss rate | % | 7.36 | 17 |
| Male employee loss rate | % | 9.66 | 17 |
| Operating income | billion RMB | 29.949 | 4 |
| Operating income year-on-year increase | 31.83% | 4 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Amount of financing provided for enterprises through stock mortgage | billion RMB | 41.2644017 | 14 |
| Amount of funds raised for enterprises through financial services | billion RMB | 854.5665457 | 14 |
| Equity attributable to equity holders of the Company | billion RMB | 137.51 | 4 |
| Equity attributable to equity holders of the Company year-on-year increase | 11.38% | 4 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Net profit attributable to equity holders of the Company | billion RMB | 8.637 | 4 |
| Net profit attributable to equity holders of the Company year-on-year increase | 28.76% | 4 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Average return on net assets year-on-year increase in percentage points | percentage points | 1.33 | 4 |
| Customer satisfaction rate | 0.9859 | 14 | |
| Customer service satisfaction rate | 0.95 | 14 | |
| Number of bond issues participated in Hong Kong market and asset-backed securities market | issues | 189 | 20 |
| Number of customer satisfaction evaluation questionnaires collected | 24173 | 14 | |
| Number of customer service messages sent | million | 75 | 14 |
| Number of online investment advisory service customers | million | 1.5 | 14 |
| Number of user surveys carried out | 32 | 14 | |
| Number of visits to customer service | million | 8 | 14 |
| Number of visits to online investment advisory service | million | 8 | 14 |
| Proceeds from additional H Shares placement on the Hong Kong Stock Exchange | HK$3.17 billion | 20 | |
| Proceeds from asset-backed securities issued for China Risun Group Limited | HK$1.68 billion | 20 | |
| Proceeds from bond issuance on Hong Kong Stock Exchange | HK$4.018 billion | 20 | |
| Proceeds from bond market for China Forestry Group Corporation | HK$423.3 billion | 20 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of copies of posters, brochures, folding pages, and other publicity materials printed and distributed in 2019 | copies | 194000 | 15 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Additional H Shares placed on the Hong Kong Stock Exchange | million shares | 194 | 20 |
| Number of official website articles published in 2019 | articles | 2800 | 15 |
| Number of projects in science and technology board issued | 6 | 14 | |
| Number of publicity materials printed and distributed in 2019 | copies | 2357000 | 15 |
| Number of securities and futures knowledge education manuals distributed in 2019 | manuals | 4419 | 15 |
| Number of strategic reports, symposiums, training courses, investor schools, thematic lectures, and special activities for investors in 2019 | activities | 5103 | 15 |
| Number of teaching messages sent through social media in 2019 | messages | 290000 | 15 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013 | 2019 | Report Pages |
|---|---|---|---|---|
| Amount urgently donated for epidemic prevention materials | million RMB | 13 | 26 | |
| Amount urgently donated to set up a special fund to fight against the epidemic | million RMB | 20 | 26 | |
| Direct investment in enterprises | billion RMB | 1 | 14 | |
| Financial aid programs for poor college students at various universities in Shanghai | 524 | 24 | ||
| Financial aid provided to 24 domestic universities for 90 poor students | RMB | 832500 | 24 | |
| Number of network media articles published in 2019 | articles | 3320000 | 15 | |
| Total amount donated to fight the epidemic | million RMB | 43 | 26 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Paper Waste | tons | 256.76 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Gasoline Consumption | liters | 1402.01 |
| Grid Electricity Consumption | kWh | 74065700 |
| Natural Gas Consumption | m3 | 365200 |
| Natural Gas Consumption Intensity (By Employee) | m3 per person | 23.73 |
| Petrol Consumption | liters | 1402.01 |
| Petrol Consumption Intensity (By Employee) | liters per person | 68.29 |
| Purchased Electricity | kWh | 74065700 |
| Purchased Electricity Intensity (By Area) | kWh per square meter | 142.43 |
| Total Electricity Consumption Intensity (By Area) | kWh per square meter | 142.43 |
| Total Indirect Energy Consumption | kWh | 74065700 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Water Consumption | m3 | 313500 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh per year | 112752 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Aged 30-50 | people | 9330 |
| Number of Employees Aged Above 50 | people | 903 |
| Number of Employees Aged Below 30 | people | 5000 |
| Number of Female Employees | people | 6719 |
| Number of Male Employees | people | 8514 |
| Number of Total Employees | people | 15233 |
| Percentage of Employees Aged 30-50 | % | 61.3 |
| Percentage of Employees Aged Above 50 | % | 5.9 |
| Percentage of Employees Aged Below 30 | % | 32.8 |
| Percentage of Female Employees | % | 44.1 |
| Percentage of Male Employees | % | 55.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11.45 |
| Turnover Rate of Employees Aged Above 50 | % | 3.85 |
| Turnover Rate of Employees Aged Below 30 | % | 12.63 |
| Turnover Rate of Female Employees | % | 7.36 |
| Turnover Rate of Male Employees | % | 9.66 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2013 | 2019 |
|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | million RMB | 13 | |
| Investment in Education Donation | RMB | 524 | |
| Investment in Targeted Poverty Alleviation | million RMB | ||
| Number of Participations in Volunteer Activities | person-times | ||
| Total Volunteer Service Hours | hours |