Sustainability Report 2018/19

Year: 2018
Published: 2019-12-23
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017/18 2018/19 Report Pages
Direct GHG emissions (scope 1) tonnes of CO2 equivalent 62405 57112 47
GHG emission intensity - Construction tonnes CO2e/m² 0.012 0.031 47
GHG emission intensity - Head office tonnes CO2e/m² 0.072 0.076 47
GHG emission intensity - Hotels tonnes CO2e/room night 0.039 0.038 47
GHG emission intensity - Property management tonnes CO2e/m² 0.065 0.064 47
Indirect GHG emissions (scope 2) tonnes CO2e 288180 321290 47

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017/18 2018/19 Report Pages
Construction and demolition waste disposed within the Group tonnes 365413 211379 47
Construction and demolition waste recycled within the Group tonnes 174386 237197 47
Food waste recycled within the Group kg 203511 405403 47
General waste disposed within the Group 977, tonnes 104 99644 47
Glass recycled within the Group kg 54027 45970 47
Metals recycled within the Group kg 42755 17988 47
Paper recycled within the Group kg 4672566 4160359 47
Plastic recycled within the Group kg 38959 24442 47
Used cooking oil recycled within the Group kg 20068 20083 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19 Report Pages
Diesel consumption L 2456884 1337587 47
Diesel consumption - Construction L 2282236 1207212 47
Diesel consumption - Head office L 4163 3903 47
Diesel consumption - Hotels L 19994 17726 47
Diesel consumption - Property management L 150491 108747 47
Electric vehicle charging stations provided by the Group stations 208 15
Electricity consumption GJ, kWh 1826863 57554318 47
Electricity consumption - Construction GJ, kWh 19657376 347397 47
Electricity consumption - Head office GJ, kWh 1630121 1723748 47
Electricity consumption - Hotels GJ, kWh 200401 197097 47
Electricity consumption - Property management GJ, kWh 1549427 1521299 47
Electricity consumption intensity of major buildings monitored by the EOC kWh/m² of gross floor area 161.12 157.97 151.28 147.91 143.75 15
Energy consumption - Construction GJ 153444 391112 47
Energy consumption - Head office GJ 9773 10060 47
Energy consumption - Hotels GJ 251091 233760 47
Energy consumption - Property management GJ 2529966 2467436 47
Energy intensity - Construction GJ/m² 0.103 0.229 47
Energy intensity - Head office GJ/m² 0.4 0.45 47
Energy intensity - Hotels GJ/room night 0.31 0.29 47
Energy intensity - Property management GJ/m² 0.55 0.54 47
Fuel consumption GJ 92550 52461 47
Fuel consumption - Construction GJ 82122 43715 47
Fuel consumption - Head office GJ 3705 3591 47
Fuel consumption - Hotels GJ 1391 1272 47
Fuel consumption - Property management GJ 5373 3382 47
Gas consumption GJ 1025054 977811 47
Gas consumption - Construction GJ 560 47
Gas consumption - Head office GJ 199 253 47
Gas consumption - Hotels GJ 49299 35390 47
Gas consumption - Property management GJ 974966 942168 47
Petrol consumption L 152490 147164 47
Petrol consumption - Construction L 20198 19986 47
Petrol consumption - Head office L 111130 107880 47
Petrol consumption - Hotels L 21162 19988 47
Total energy consumption GJ 2944308 3102267 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017/18 2018/19 Report Pages
Total water consumption 3321801 3376480 47
Water consumption - Construction 322850 268627 47
Water consumption - Head office 4915 4929 47
Water consumption - Hotels 1101994 1151090 47
Water consumption - Property management 1892042 1961294 47
Water intensity - Construction m³/m² 0.22 0.15 47
Water intensity - Head office m³/m² 0.22 0.22 47
Water intensity - Hotels m³/room night 1.37 1.43 47
Water intensity - Property management m³/m² 0.41 0.43 47

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018/19 Report Pages
Properties with electric vehicle charging stations provided by the Group properties 77 15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017/18 2018/19 Report Pages
Major construction materials used - Bricks piece 4703541 2605530 47
Major construction materials used - Concrete 512691 313800 47
Major construction materials used - Steel tonnes 102773 54942 47

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017/18 2018/19 Report Pages
Hotels - % % 35.6 37.1 48
Hotels - no. of people no. of people 230 294 48
New hire by age group - Construction 30–50 %, no. of people 20.3 16.7 48
New hire by age group - Construction Above 50 %, no. of people 238 18.5 48
New hire by age group - Construction Under 30 %, no. of people 35.1 40.3 48
New hire by age group - Head office 30–50 %, no. of people 83 110 48
New hire by age group - Head office Above 50 %, no. of people 8 7 48
New hire by age group - Head office Under 30 %, no. of people 84 89 48
New hire by age group - Hotels 30–50 %, no. of people 245 287 48
New hire by age group - Hotels Above 50 %, no. of people 82 99 48
New hire by age group - Hotels Under 30 %, no. of people 197 220 48
New hire by age group - Property management 30–50 %, no. of people 1983 37.3 48
New hire by age group - Property management Above 50 %, no. of people 35.2 4004 48
New hire by age group - Property management Under 30 %, no. of people 1226 64.6 48
New hire by gender - Construction Female %, no. of people 32.7 207 48
New hire by gender - Construction Male %, no. of people 466 19.1 48
New hire by gender - Head office Female %, no. of people 12.8 15.0 48
New hire by gender - Head office Male %, no. of people 9.8 87 48
Property management - % % 42.3 35.4 48
Property management - no. of people no. of people 3497 3667 48
Total workforce by age group - Construction 30–50 no. of people 1281 1368 48
Total workforce by age group - Construction Above 50 no. of people 1071 1104 48
Total workforce by age group - Construction Under 30 no. of people 573 504 48
Total workforce by age group - Head office 30–50 no. of people 924 943 48
Total workforce by age group - Head office Above 50 no. of people 439 461 48
Total workforce by age group - Head office Under 30 no. of people 194 204 48
Total workforce by age group - Hotels 30–50 no. of people 855 828 48
Total workforce by age group - Hotels Above 50 no. of people 396 402 48
Total workforce by age group - Hotels Under 30 no. of people 427 432 48
Total workforce by age group - Property management 30–50 no. of people 5452 5490 48
Total workforce by age group - Property management Above 50 no. of people 11225 11435 48
Total workforce by age group - Property management Under 30 no. of people 1846 1868 48
Total workforce by employment contract - Construction Contract no. of people 55 69 48
Total workforce by employment contract - Construction Permanent no. of people 2870 2907 48
Total workforce by employment contract - Contract no. of people 4757 4873 48
Total workforce by employment contract - Head office Contract no. of people 25 28 48
Total workforce by employment contract - Head office Permanent no. of people 1532 1580 48
Total workforce by employment contract - Hotels Contract no. of people 65 95 48
Total workforce by employment contract - Hotels Permanent no. of people 1613 1567 48
Total workforce by employment contract - Permanent no. of people 20026 20166 48
Total workforce by employment contract - Property management Contract no. of people 4612 4681 48
Total workforce by employment contract - Property management Permanent no. of people 14011 14112 48
Total workforce by gender - Construction Female no. of people 713 729 48
Total workforce by gender - Construction Male no. of people 2212 2247 48
Total workforce by gender - Female no. of people 10435 10483 48
Total workforce by gender - Head office Female no. of people 759 791 48
Total workforce by gender - Head office Male no. of people 798 817 48
Total workforce by gender - Hotels Female no. of people 691 696 48
Total workforce by gender - Hotels Male no. of people 987 966 48
Total workforce by gender - Male no. of people 14348 14556 48
Total workforce by gender - Property management Female no. of people 8272 8267 48
Total workforce by gender - Property management Male no. of people 10351 10526 48

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017/18 2018/19 Report Pages
Employee turnover by age group - Construction - 30–50 - number of people no. of people 99 49
Employee turnover by age group - Construction - 30–50 - rate % 7.2 49
Employee turnover by age group - Construction - Above 50 - number of people no. of people 67 49
Employee turnover by age group - Construction - Above 50 - rate % 6.1 49
Employee turnover by age group - Construction - Under 30 - number of people no. of people 115 49
Employee turnover by age group - Construction - Under 30 - rate % 22.8 49
Employee turnover by age group - Head office - 30–50 - number of people no. of people 67 49
Employee turnover by age group - Head office - 30–50 - rate % 7.1 49
Employee turnover by age group - Head office - Above 50 - number of people no. of people 5 49
Employee turnover by age group - Head office - Above 50 - rate % 1.1 49
Employee turnover by age group - Head office - Under 30 - number of people no. of people 50 49
Employee turnover by age group - Head office - Under 30 - rate % 24.5 49
Employee turnover by age group - Hotels - 30–50 - number of people no. of people 311 49
Employee turnover by age group - Hotels - 30–50 - rate % 37.6 49
Employee turnover by age group - Hotels - Above 50 - number of people no. of people 114 49
Employee turnover by age group - Hotels - Above 50 - rate % 28.4 49
Employee turnover by age group - Hotels - Under 30 - number of people no. of people 168 49
Employee turnover by age group - Hotels - Under 30 - rate % 38.9 49
Employee turnover by age group - Property management - 30–50 - number of people no. of people 1012 49
Employee turnover by age group - Property management - 30–50 - rate % 18.4 49
Employee turnover by age group - Property management - Above 50 - number of people no. of people 1893 49
Employee turnover by age group - Property management - Above 50 - rate % 16.6 49
Employee turnover by age group - Property management - Under 30 - number of people no. of people 710 49
Employee turnover by age group - Property management - Under 30 - rate % 38 49
Employee turnover by gender - Construction - number of people no. of people 213 202 49
Employee turnover by gender - Construction - rate % 9.6 9 49
Employee turnover by gender - Head office - number of people no. of people 35 47 49
Employee turnover by gender - Head office - rate % 4.4 5.8 49
Employee turnover by gender - Hotels - number of people no. of people 339 360 49
Employee turnover by gender - Hotels - rate % 34.4 37.3 49
Employee turnover by gender - Property management - number of people no. of people 1981 1757 49
Employee turnover by gender - Property management - rate % 18.3 16.7 49

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017/18 2018/19 Report Pages
Injury rate - Female per 1000 workers 33.54 32.15 49
Injury rate - Male per 1000 workers 23.35 21.43 49

Lost days due to work injury.

Indicator Unit 2017/18 2018/19 Report Pages
Absentee rate % 1.05 1.05 49
Lost day rate % 0.25 0.25 49
Lost days - Female days 21917 23772 49
Lost days - Male days 12499 11957 49

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017/18 2018/19 Report Pages
Average training hours for health and safety at construction sites hours per employee 12.3 12.8 49
Average training hours per employee by gender and employee category - Managerial - Female hours 15.9 18.6 49
Average training hours per employee by gender and employee category - Managerial - Male hours 14.2 16.8 49
Average training hours per employee by gender and employee category - Office-grade - Female hours 16.5 16.6 49
Average training hours per employee by gender and employee category - Office-grade - Male hours 14.4 14.7 49
Average training hours per employee by gender and employee category - Operational - Female hours 5.3 7 49
Average training hours per employee by gender and employee category - Operational - Male hours 9.3 10.8 49
Average training hours per employee by gender and employee category - Supporting - Female hours 6.4 5.6 49
Average training hours per employee by gender and employee category - Supporting - Male hours 7.7 10.1 49
Total / Average training hours for health and safety at construction sites hours 304483 321037 49

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017/18 2018/19
Direct GHG Emissions (Scope 1) tonnes CO2e 62405 57112
Indirect Energy Emissions (Scope 2) tonnes CO2e 288180 321290
Total GHG Emissions tonnes CO2e 350585 378402

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017/18 2018/19
Glass Waste tonnes 54.027 45.97
Non-Hazardous Waste (Kitchen Waste) tonnes 203.511 405.403
Non-Hazardous Waste Disposed tonnes 365413 211379
Non-Hazardous Waste Recycled tonnes 174386 237197
Paper Waste tonnes 4672.566 4160.359
Plastic Waste tonnes 38.959 24.442

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014/15 2015/16 2016/17 2017/18 2018/19
Diesel Fuel Consumption L 2456884 1337587
Energy Consumption Intensity (By Area) GJ/m² 0.103 0.229
Gasoline Consumption L 152490 147164
Natural Gas Consumption GJ 1025054 977811
Purchased Electricity kWh 50740634 57554318
Total Electricity Consumption Intensity (By Area) kWh/m² 161.12 157.97 151.28 147.91 143.75
Total Energy Consumption GJ 2944308 3102267
Total Indirect Energy Consumption GJ 1826863 2071995

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017/18 2018/19
Water Consumption 3321801 3376480
Water Consumption in Office 4915 4929

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017/18 2018/19
Number of Contractors no. of people 4757 4873
Number of Employees Aged 30-50 no. of people 8512 8533
Number of Employees Aged Above 50 no. of people 13031 13498
Number of Employees Aged Below 30 no. of people 3040 3008
Number of Female Employees no. of people 10435 10483
Number of Full-time Employees no. of people 20026 20166
Number of Male Employees no. of people 14348 14556
Number of New Employees no. of people 10044 11038
Number of New Employees (Above 50) no. of people 4583 4314
Number of New Employees (Aged 30-50) no. of people 2816 2675
Number of New Employees (Aged Below 30) no. of people 1708 1607
Number of New Employees (Female) no. of people 1126 1245
Number of New Employees (Male) no. of people 1639 1578
Number of Total Employees no. of people 24783 25039
Percentage of Contractors % 19.2 19.5
Percentage of Employees Aged 30-50 % 34.4 34.1
Percentage of Employees Aged Above 50 % 52.6 53.9
Percentage of Employees Aged Below 30 % 12.3 12
Percentage of Female Employees % 42.1 41.8
Percentage of Full-time Employees % 80.8 80.5
Percentage of Male Employees % 57.9 58.2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017/18 2018/19
Turnover Rate of Employees Aged 30-50 % 7.2
Turnover Rate of Employees Aged Above 50 % 6.1
Turnover Rate of Employees Aged Below 30 % 22.8
Turnover Rate of Total Employees % 9.6 9

Lost days due to work injury.

Standard Indicator Unit 2017/18 2018/19
Lost Days Due to Work-related Injuries days 34416 35729

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017/18 2018/19
Average Training Hours (Female) hours 11.03 11.95
Average Training Hours (Male) hours 11.4 12.975
Average Training Hours (Operational Employees) hours 7.3 8.9
Average Training Hours per Employee hours per employee 12.3 12.8
Total Training Hours hours 304483 321037