SUSTAINABILITY REPORT 2019

Year: 2019
Published: 2019-12-18
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2018 FY2019 Report Pages
Nitrogen oxide (NOx) emissions Tonnes 2665 2604 51
Particulate matter (PM10) emissions Tonnes 111 110 51
Sulphur oxide (SOx) emissions Tonnes 2.6 2.53 51

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 FY2018 FY2019 Report Pages
Carbon emissions (total) tonnes CO2e 366869 37
Carbon emissions - Construction % 10 37
Carbon emissions - Facilities Management % 13 37
Carbon emissions - Roads % 1 37
Carbon emissions - Transport % 76 37
Scope 1 GHG emissions tCO2e 295209 287969 51
Scope 2 GHG emissions tCO2e 70986 78899 51
Total GHG emissions (scope 1 & 2) tCO2e 366195 366869 51
Total GHG emissions (scope 1 & 2) intensity tCO2e/HK$’m revenue 16 16 51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2018 FY2019 Report Pages
Total chemical waste disposed Tonnes 661 688 51

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 FY2018 FY2019 Report Pages
Aluminium Cans recycled Kilograms 174 1327 51
C&D materials reused for site-formation and other construction works at Hip Hing million tonnes 1.27 42
C&D waste (to public fill facility) recycled Tonnes 782741 695513 51
C&D waste to sorting facility Tonnes 42127 36126 51
General waste to landfill Tonnes 55665 56376 51
General waste to landfill (total) tonnes 56376 37
General waste to landfill - Construction % 93 37
General waste to landfill - Facilities Management % 7 37
Glass Bottles recycled Tonnes 40 35 51
Paper recycled Tonnes 323 262 51
Percentage of C&D (construction and demolition) wastes recycled at Hip Hing % 90% 42
Plastics Bottles recycled Kilograms 1929 2640 51
Total materials recycled Tonnes 783127 696056 51

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit FY2030 Report Pages
Greenhouse gas (GHG) intensity reduction target (baseline FY2013, target FY2030) percent -30 36

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit FY2018 FY2019 FY2030 Report Pages
Asphalt pavement materials collected and sold for reuse at Hangzhou Guoyi tonnes 44000 42
Chemical waste disposed (liquid) Tonnes 603 627 51
Chemical waste disposed (solid) Tonnes 58 62 51
Cooking Oil recycled Litres 10495 9442 51
Food Waste recycled Tonnes 11 233 51
Reuse of construction and demolition (C&D) materials target by FY2030 percent at least 90 36
Total non-hazardous waste disposed Tonnes 97792 92502 51

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 FY2018 FY2019 Report Pages
Biodiesel consumption GJ 230990 199808 51
Biodiesel share of total diesel usage in construction sites % 80 40
Diesel consumption GJ 4051119 3969299 51
Energy consumption (total) GJ 4610688 37
Energy consumption - Construction % 8 37
Energy consumption - Facilities Management % 5 37
Energy consumption - Roads % 1 37
Energy consumption - Transport % 86 37
Liquefied petroleum gas consumption GJ 669 551 51
On-site generated renewable energy consumption GJ 22 51
Purchased electricity consumption GJ 352265 405007 51
Total energy consumption GJ 4672283 4610688 51
Total energy consumption intensity GJ/HK$’m revenue 202 201 51
Towngas consumption GJ 25294 23541 51
Unleaded petrol consumption GJ 11946 12482 51

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 FY2018 FY2019 Report Pages
Municipal Freshwater used m3 1165175 1274208 51
Water consumption (total) m3 1274208 37
Water consumption - Construction % 59 37
Water consumption - Facilities Management % 20 37
Water consumption - Roads % 7 37
Water consumption - Transport % 14 37
Water intensity m3/HK$’m revenue 50 55 51

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit FY2030 Report Pages
Energy intensity reduction target (baseline FY2013, target FY2030) percent -25 36
Water intensity reduction target (baseline FY2013, target FY2030) percent -30 36

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit FY2019 Report Pages
Number of active construction sites certified for ISO 14001 Environmental Management System sites 42 38
Number of active construction sites certified for ISO 50001 Energy Management System sites 42 38

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 FY2019 Report Pages
Employees 30–50 years old Hangzhou Male No. of employees 529 53
Employees 30–50 years old Hong Kong Male No. of employees 3843 53
Employees above 50 years old Hangzhou Male No. of employees 69 53
Employees above 50 years old Hong Kong Male No. of employees 4990 53
Employees taken parental leave Hangzhou Female No. of employees 20 53
Employees taken parental leave Hangzhou Male No. of employees 12 53
Employees taken parental leave Hong Kong Female No. of employees 24 53
Employees taken parental leave Hong Kong Male No. of employees 75 53
Employees under 30 years old Hangzhou Male No. of employees 55 53
Employees under 30 years old Hong Kong Male No. of employees 1312 53
Female workforce in Construction industry % 17 22
Female workforce in Corporate Office % 52 22
Female workforce in Facilities Management industry % 47 22
Female workforce in Roads industry % 43 22
Female workforce in Transport industry % 7 22
Fixed-term or temporary contract employees Hong Kong Female No. of employees 134 53
Fixed-term or temporary contract employees Hong Kong Male No. of employees 1202 53
Full-time employees Hangzhou Female No. of employees 281 53
Full-time employees Hangzhou Male No. of employees 372 53
Full-time employees Hong Kong Female No. of employees 1525 53
Full-time employees Hong Kong Male No. of employees 8310 53
Incidents of discrimination and corrective actions taken There are no reported incidents of workplace discrimination in FY2019 59
Male workforce in Construction industry % 83 22
Male workforce in Corporate Office % 48 22
Male workforce in Facilities Management industry % 53 22
Male workforce in Roads industry % 57 22
Male workforce in Transport industry % 93 22
Number of New Hires Hangzhou Female No. of employees 15 53
Number of New Hires Hangzhou Male No. of employees 15 53
Number of New Hires Hong Kong Female No. of employees 263 53
Number of New Hires Hong Kong Male No. of employees 1057 53
Part-time employees Hong Kong Female No. of employees 104 53
Part-time employees Hong Kong Male No. of employees 207 53
Permanent contract employees Hangzhou Female No. of employees 281 53
Permanent contract employees Hangzhou Male No. of employees 372 53
Permanent contract employees Hong Kong Female No. of employees 1494 53
Permanent contract employees Hong Kong Male No. of employees 7315 53
Rate of New Hires 30–50 years old Hangzhou Female % 40 53
Rate of New Hires 30–50 years old Hangzhou Male % 17 53
Rate of New Hires 30–50 years old Hong Kong Female % 9 53
Rate of New Hires 30–50 years old Hong Kong Male % 25 53
Rate of New Hires above 50 years old Hong Kong Female % 5 53
Rate of New Hires above 50 years old Hong Kong Male % 29 53
Rate of New Hires under 30 years old Hangzhou Female % 10 53
Rate of New Hires under 30 years old Hangzhou Male % 33 53
Rate of New Hires under 30 years old Hong Kong Female % 6 53
Rate of New Hires under 30 years old Hong Kong Male % 26 53
Total Employees No. of employees 10798 53
Total workforce employees 10798 22
Workforce aged 30-50 years % 40 22
Workforce in Construction industry % 24 22
Workforce in Corporate Office % 2 22
Workforce in Facilities Management industry % 13 22
Workforce in Roads industry % 6 22
Workforce in Transport industry % 55 22
Workforce over 50 years old % 47 22
Workforce under 30 years old % 13 22

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 FY2019 Report Pages
Employee turnover rate % 11 22
Employees returned after parental leave ended Hangzhou Female No. of employees 19 53
Employees returned after parental leave ended Hangzhou Male No. of employees 12 53
Employees returned after parental leave ended Hong Kong Female No. of employees 19 53
Employees returned after parental leave ended Hong Kong Male No. of employees 72 53
New hire rate % 14 22
Number of Turnover Hangzhou Female No. of employees 24 53
Number of Turnover Hangzhou Male No. of employees 25 53
Number of Turnover Hong Kong Female No. of employees 284 53
Number of Turnover Hong Kong Male No. of employees 844 53
Rate of Turnover 30–50 years old Hangzhou Female % 29 53
Rate of Turnover 30–50 years old Hangzhou Male % 37 53
Rate of Turnover 30–50 years old Hong Kong Female % 12 53
Rate of Turnover 30–50 years old Hong Kong Male % 21 53
Rate of Turnover above 50 years old Hangzhou Female % 14 53
Rate of Turnover above 50 years old Hangzhou Male % 4 53
Rate of Turnover above 50 years old Hong Kong Female % 8 53
Rate of Turnover above 50 years old Hong Kong Male % 39 53
Rate of Turnover under 30 years old Hangzhou Female % 6 53
Rate of Turnover under 30 years old Hangzhou Male % 10 53
Rate of Turnover under 30 years old Hong Kong Female % 6 53
Rate of Turnover under 30 years old Hong Kong Male % 15 53

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 FY2019 Report Pages
Fatalities No. of fatality 1 53
Fatality rate % 0.01 53
Number of fatalities due to traffic accident involving Citybus (March 2019) fatalities 2 54
Number of injuries due to traffic accident involving Citybus (March 2019) injuries >10 54
Reportable injuries (sick leave > 3 days) No. of case 274 53

Lost days due to work injury.

Indicator Unit FY2019 Report Pages
Lost-time injuries (sick leave > 0 day) No. of case 362 53
Lost-time injury rate (LTIR) per 100 employees 2.68 53

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit FY2019 Report Pages
Return to work rate Hangzhou Female % 95 53
Return to work rate Hangzhou Male % 100 53
Return to work rate Hong Kong Female % 79 53
Return to work rate Hong Kong Male % 96 53

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2019 Report Pages
Average Training Hours by Employees per Category - Assistant General Manager/Assistant Director and above hours 11.8 24
Average Training Hours by Employees per Category - Assistant Manager hours 17.3 24
Average Training Hours by Employees per Category - General Staff hours 12.9 24
Average Training Hours by Employees per Category - Operational Staff hours 16.4 24
Average Training Hours by Employees per Category - Senior Manager and Manager hours 10.6 24
Average Training Hours by Gender per Category - Female hours 17.1 24
Average Training Hours by Gender per Category - Male hours 15.8 24
Total training hours Anti-corruption No. of hours 667 53
Total training hours Corporate culture No. of hours 13147 53
Total training hours Environmental protection No. of hours 2483 53
Total training hours Occupational health and safety No. of hours 26362 53
Total training hours Professional development No. of hours 130064 53

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2019 Report Pages
Number of passengers carried by NWFB and Citybus fleets 370000000 36

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 Report Pages
Increase in number of bus routes eligible for interchange fare discount bus routes 5% to 179 36

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit FY2018 FY2019 Report Pages
Revenue HK$’m revenue 23123 22967 51

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019
NOₓ Emissions Tonnes 2665 2604
PM10 Emissions Tonnes 111 110
SOₓ Emissions Tonnes 2.6 2.53

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Direct GHG Emissions (Scope 1) tCO2e 295209 287969
Indirect Energy Emissions (Scope 2) tCO2e 70986 78899
Total GHG Emissions tCO2e 366195 366869
Total GHG Emissions Intensity (By Revenue) tCO2e/HK$’m revenue 16 16

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Hazardous Waste Disposed Tonnes 661 688

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Diversion Rate of Non-Hazardous Waste % 80.1 75.3
Glass Waste tonnes 40 35
Non-Hazardous Waste (Kitchen Waste) tonnes 11 233
Non-Hazardous Waste Disposed tonnes 97792 92502
Non-Hazardous Waste Landfilling tonnes 55665 56376
Non-Hazardous Waste Recycled tonnes 783127 696056
Paper Waste tonnes 323 262
Plastic Waste tonnes 1.929 2.64
Recycling Rate of Non-Hazardous Waste % 80.1 75.3

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2013 percent -30

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018 2019
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % -3.23 3.23

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Diesel Fuel Consumption GJ 4051119 3969299
Energy Consumption Intensity (By Revenue) GJ/HK$’m revenue 202 201
LPG Consumption GJ 669 551
Purchased Electricity GJ 352265 405007
Total Energy Consumption GJ 4672283 4610688

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Municipal Water Consumption m3 1165175 1274208
Water Consumption m3 1274208
Water Consumption Intensity (By Revenue) m3/HK$’m revenue 50 55

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 percent -25

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target Water Consumption Reduction Percentage Compared to Last Year %

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019
Number of Employees Aged 30-50 (Male) employees 4372
Number of Employees Aged Above 50 (Male) employees 5059
Number of Employees Aged Below 30 (Male) employees 1367
Number of Full-time Employees employees 10488
Number of Full-time Employees (Female) employees 1806
Number of Full-time Employees (Male) employees 8682
Number of New Employees employees 1350
Number of New Employees (Female) employees 278
Number of New Employees (Hong Kong) employees 1320
Number of New Employees (Mainland China) employees 30
Number of New Employees (Male) employees 1072
Number of Part-time Employees employees 311
Number of Part-time Employees (Female) employees 104
Number of Part-time Employees (Male) employees 207
Number of Temporary Workers employees 1336
Number of Temporary Workers (Female) employees 134
Number of Temporary Workers (Male) employees 1202
Number of Total Employees employees 10798
Percentage of Employees Aged 30-50 % 40
Percentage of Employees Aged Above 50 % 47
Percentage of Employees Aged Below 30 % 13
Percentage of Full-time Employees % 97.13
Percentage of Part-time Employees % 2.88
Percentage of Temporary Workers % 12.37

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019
Turnover Rate of Employees Aged 30-50 % 12
Turnover Rate of Employees Aged Above 50 % 8
Turnover Rate of Employees Aged Below 30 % 6
Turnover Rate of Total Employees % 11

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2019
Fatalities Rate as a Result of Work-related Injuries % 0.01
Number of Fatalities as a Result of Work-related Injuries No. of fatality 1
Number of Work-related Fatalities No. of fatality 1
Work-related Fatalities Rate % 0.01

Lost days due to work injury.

Standard Indicator Unit 2019
Number of Work-related Injuries No. of case 362
Rate of Work-related Injuries per 100 employees 2.68

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019
Average Training Hours (Female) hours 17.1
Average Training Hours (General Staff) hours 12.9
Average Training Hours (Male) hours 15.8
Average Training Hours (Middle Management) hours 10.6
Average Training Hours (Operational Employees) hours 16.4
Average Training Hours (Senior Management) hours 11.8
Training Hours of Anti-corruption No. of hours 667
Training Hours of Professional Skills Development No. of hours 130064