FY2019 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| CO2 emissions - Group | t of CO2 equivalent | - | - | - | 41 |
| Intensity of CO2 emissions - Group | t of CO2 equivalent/t produced | - | - | - | 41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of waste by processing method: Incineration - Laboratories M&L | % | 26.9 | 27.4 | 33 | 41 |
| Breakdown of waste by processing method: Landfill - Laboratories M&L | % | 2.8 | 1.8 | 41 | |
| Generation of hazardous waste - Laboratories M&L | t | 728 | 628 | 745 | 41 |
| Generation of hazardous waste by Laboratoires M&L | tons | 728 | 628 | 745 | 25 |
| Intensity of hazardous waste generation - Laboratories M&L | t/t produced | 0.048 | 0.039 | 0.052 | 41 |
| Intensity of hazardous waste generation by Laboratoires M&L | tons/ton produced | 0.048 | 0.039 | 0.052 | 25 |
| Total volume of waste produced by Laboratoires M&L | tons | 2890 | 25 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Breakdown of waste by processing method: Recycling of materials - Laboratories M&L | % | 70.2 | 70.9 | 67 | 41 | |
| Generation of non-hazardous waste - Laboratories M&L | t | 2485 | 2647 | 2145 | 41 | |
| Generation of non-hazardous waste by Laboratoires M&L | tons | 2485 | 2647 | 2145 | 25 | |
| Intensity of non-hazardous waste generation - Laboratories M&L | t/t produced | 0.165 | 0.165 | 0.15 | 41 | |
| Intensity of non-hazardous waste generation by Laboratoires M&L | tons/ton produced | 0.165 | 0.165 | 0.15 | 25 | |
| Objective for percentage of recycled plastic in L'OCCITANE en Provence bottles | % | 100 | 21 | |||
| Objective for rate of recycled plastic in LoopTM-labeled PET plastic containers sold in stores | % | 100 | 21 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Objective for reduction in carbon emissions compared to 2010 levels | % | 30 | 26 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| In-store recycling offered in L'OCCITANE en Provence stores | 42% | 25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | since 2018 | Report Pages |
|---|---|---|---|---|---|---|
| Electricity consumed by Laboratories M&L from renewable sources | MWh, percent | 100% | 27 | |||
| Energy consumption intensity at Laboratoires M&L (in MWh/unit produced) | MWh/unit produced | 174 | 151 | 148 | 24 | |
| Energy consumption intensity in Laboratoires M&L plants (in KWh/ton produced) | KWh/ton produced | 1414 | 1309 | 1366 | 24 | |
| Intensity of energy consumption - Laboratories M&L | kWh/t produced | 1.414 | 1.309 | 1.366 | 41 | |
| Overall product tonnage shipped by air from Laboratories M&L warehouse to global subsidiaries | percent | 1.4% | 27 | |||
| Proportion of products transported by air from the Laboratories M&L warehouse to destinations worldwide | % | 1.6 | 1.6 | 1.4 | 41 | |
| Share of goods transported between Laboratoires M&L warehouse and Europe warehouse using piggyback transport | % | 100 | 26 | |||
| Total energy consumption (electricity and natural gas) - Laboratories M&L | MWh | 21605 | 21651 | 20630 | 41 | |
| Total energy consumption (electricity and natural gas) at Laboratoires M&L | MWh | 21605 | 21651 | 20630 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Intensity of water consumption - Laboratories M&L | m³/t produced | 8.49 | 8.53 | 7.76 | 41 |
| Total water consumption - Laboratories M&L | m³ | 122442 | 134177 | 111209 | 41 |
| Total water consumption at Laboratoires M&L | m3 | 122442 | 134177 | 111209 | 23 |
| Water consumption intensity at Laboratoires M&L | m3/ton produced | 8.49 | 8.53 | 7.76 | 23 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Consumption intensity of Laboratoires M&L packaging material | tons/thousand units produced | 0.034 | 0.031 | 0.032 | 21 |
| Consumption of Laboratoires M&L packaging material | tons | 4212 | 4360 | 4847 | 21 |
| Consumption of packaging material - Laboratories M&L | t | 4212 | 4360 | 4847 | 41 |
| Intensity of packaging material consumption - Laboratories M&L | t/1000 units produced | 0.034 | 0.031 | 0.032 | 41 |
| Materials saved by 15 L'OCCITANE en Provence eco-refills | tons | 152 | 21 | ||
| Number of pallets per container (logistics chain: before double stacking) | pallets per container | 24 | 26 | ||
| Number of pallets per container (logistics chain: double stacking) | pallets per container | 44 | 26 | ||
| Proportion of materials used in packaging made from recyclable or renewable sources - L'OCCITANE en Provence and Melvita | % | 19.3 | 20.7 | 19.7 | 41 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of employees by geographic region - Africa and the Middle East | % | 1 | 1 | 29, 42 | |
| Breakdown of employees by geographic region - Asia Pacific | % | 37 | 37 | 29, 42 | |
| Breakdown of employees by geographic region - Europe | % | 41 | 41 | 29, 42 | |
| Breakdown of employees by geographic region - North America | % | 12 | 11 | 29, 42 | |
| Breakdown of employees by geographic region - South America | % | 9 | 10 | 29, 42 | |
| Breakdown of employees by professional category - Managers | % | 33 | 29 | ||
| Breakdown of employees by professional category - Production workers & admin staff | % | 47 | 29 | ||
| Breakdown of employees by professional category - Supervisory staff | % | 20 | 29 | ||
| Breakdown of women by occupational category - Board members and senior executives | % | 46.7 | 50 | 36 | 42 |
| Breakdown of women by occupational category - Managers | % | 66.3 | 67.5 | 67 | 42 |
| Breakdown of women by occupational category - Production workers and admin staff | % | 47.9 | 48.2 | 57 | 42 |
| Breakdown of women by occupational category - Supervisory staff | % | 64.6 | 61.1 | 61 | 42 |
| Full-time equivalent employees | FTE | 8747 | 29 | ||
| Number of employees (total) | 10845 | 5 | |||
| Number of full-time equivalents | 9000 | 5 | |||
| Number of stores owned by the Group | 1577 | 5 | |||
| Percentage of employees on permanent contracts | % | 95 | 29 | ||
| Percentage of women employees | % | 86.5 | 29 | ||
| Proportion of employees with disabilities in the overall workforce | % | 8.11 | 9.88 | 8.16 | 42 |
| Total number of employees worldwide | people | 10845 | 29 | ||
| Total workforce | 8630 | 8672 | 8747 | 42 | |
| Workforce - Managers | employees | 466 | 30 | ||
| Workforce - Production workers and admin staff | employees | 345 | 30 | ||
| Workforce - Senior executives and board members | employees | 10 | 30 | ||
| Workforce - Supervisory staff | employees | 253 | 30 | ||
| Workforce - Total | employees | 1074 | 30 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Frequency rate of accidents - Laboratoires M&L | 4.11 | 3.54 | 2.11 | 30 | |
| Severity rate of accidents - Laboratoires M&L | 0.11 | 0.38 | 0.055 | 30 | |
| Workplace accident frequency rate | % | 4.11 | 3.54 | 2.11 | 42 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Employee absenteeism rate | % | 4.51 | 4.27 | 4 | 42 |
| Workplace accident severity rate | % | 0.09 | 0.37 | 0.055 | 42 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Number of employees that received training - Managers | employees | 264 | 30 | ||
| Number of employees that received training - Production workers and admin staff | employees | 321 | 30 | ||
| Number of employees that received training - Senior executives and board members | employees | 7 | 30 | ||
| Number of employees that received training - Supervisory staff | employees | 211 | 30 | ||
| Number of employees that received training - Total | employees | 803 | 30 | ||
| Percentage of Laboratoires M&L staff completing at least one training course | % | 71.5 | 29 | ||
| Percentage of employees in the workforce that received training - Managers | 56% | 30 | |||
| Percentage of employees in the workforce that received training - Production workers and admin staff | 93% | 30 | |||
| Percentage of employees in the workforce that received training - Senior executives and board members | 70% | 30 | |||
| Percentage of employees in the workforce that received training - Supervisory staff | 83% | 30 | |||
| Percentage of employees in the workforce that received training - Total | 75% | 30 | |||
| Proportion of workforce that received training by occupational category - Managers | % | 80 | 56 | 42 | |
| Proportion of workforce that received training by occupational category - Production workers and admin staff | % | 74 | 93 | 42 | |
| Proportion of workforce that received training by occupational category - Senior executives and board members | % | 71 | 70 | 42 | |
| Proportion of workforce that received training by occupational category - Supervisory staff | % | 82 | 83 | 42 | |
| Proportion of workforce that received training, in total | % | 81 | 78 | 71.5 | 42 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee | hours | 15.6 | 29 | ||
| Average number of hours of training per employee | Hours per employee | 17.07 | 18.14 | 15.6 | 42 |
| Portion of wage bill dedicated to training within Laboratoires M&L and M&L Distribution | % of total payroll | 3.4 | 3.81 | 1.9 | 29 |
| Proportion of total payroll dedicated to training | % | 3.4 | 3.81 | 1.9 | 42 |
| Total hours of training delivered | hours | 17000 | 29 | ||
| Total number of hours of training | Hours | 18422 | 19989 | 17000 | 42 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Distribution of Laboratories M&L's direct purchases by geographical region (Africa) for the 2019 financial year | % | 2 | 11 | |
| Distribution of Laboratories M&L's direct purchases by geographical region (Asia) for the 2019 financial year | % | 25 | 11 | |
| Distribution of Laboratories M&L's direct purchases by geographical region (Europe) for the 2019 financial year | % | 73 | 11 | |
| Number of brands | 6 | 5 | ||
| Number of countries present | 90 | 5 | ||
| Number of key supply chains - Group | 66 | 66 | 41 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Proportion of purchased ingredients made up of key raw materials, in terms of value - Laboratories M&L | % | 12 | 12 | 41 | |
| Proportion of purchased ingredients made up of key raw materials, in terms of volume - Laboratories M&L | % | 13 | 9.8 | 41 | |
| Proportion of the value of purchases covered by the evaluation system for social and environmental risks (per calendar year) - Laboratories M&L | % | 23 | 18 | 41 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Percentage of L'OCCITANE en Provence products that are phenoxyethanol free | % | 77 | 20 | ||
| Percentage of L'OCCITANE en Provence products that are silicone free | % | 86 | 20 | ||
| Proportion of key raw materials certified as organic, in terms of volume - Group | % | 77 | 41 | ||
| Proportion of key raw materials with fair-trade certification, in terms of volume - Group | % | 80 | 41 | ||
| Subsidiaries with fair-trade certification: proportion of producers of key raw materials covered by a multi-year contract - Group | % | 100 | 41 | ||
| Subsidiaries without fair-trade certification: proportion of producers of key raw materials covered by a multi-year contract - Group | % | 35 | 41 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Target percentage of biodegradable ingredients in 100% of rinse-off products for L'OCCITANE en Provence by 2030 | % | 95 | 20 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | 2018 | 2019 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of L'OCCITANE budget by area - Caring for sight | €000 | 1768 | 1311 | 2009 | 42 |
| Breakdown of L'OCCITANE budget by area - Empowering women | €000 | 776 | 380 | 595 | 42 |
| Breakdown of L'OCCITANE budget by area - Preserving the natural heritage of the Provence and Mediterranean region | €000 | 129 | 60 | 53 | 42 |
| Number of children benefitted by UNICEF project in Niger | children | 360000 | 35 | ||
| Number of countries participating in Race for Vision | countries | 43 | 35 | ||
| Number of employees participating in Race for Vision | employees | 3871 | 35 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|
| Budget allocated by the Melvita brand for the safeguarding of bees | €000 | 60 | 60 | 60 | 42 | |
| Distance traveled by employees in Race for Vision | kilometres | 850000 | 35 | |||
| Funds allocated to support subsidiaries' local projects from Race for Vision | EUR | 300000 | 35 | |||
| Number of people targeted for eye care projects by 2020 | people | 10000000 | 35 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total GHG Emissions Intensity (By Product Volume) | t of CO2 equivalent/t produced | - | - | - |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Total Hazardous Waste | t | 728 | 628 | 745 |
| Total Hazardous Waste Intensity (By Unit Product) | t/t produced | 0.048 | 0.039 | 0.052 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | t | 2485 | 2647 | 2145 |
| Non-Hazardous Waste Recycled | t | 1744.17 | 1877.82 | 1437.15 |
| Recycling Rate of Non-Hazardous Waste | % | 70.2 | 70.9 | 67 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | t/t produced | 0.165 | 0.165 | 0.15 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Product Weight) | kWh/t produced | 1.414 | 1.309 | 1.366 |
| Energy Consumption Intensity (By Unit Product) | MWh/unit produced | 174 | 151 | 148 |
| Percentage of Renewable Energy Consumption | percent | 100 | ||
| Renewable Energy Consumption | MWh | 11459 | ||
| Total Energy Consumption | MWh | 21605 | 21651 | 20630 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Water Consumption | m3 | 122442 | 134177 | 111209 |
| Water Consumption Intensity (By Revenue) | m3/ton produced | 8.49 | 8.53 | 7.76 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | tons/thousand units produced | 0.034 | 0.031 | 0.032 |
| Packaging Material Savings | tons | 152 | ||
| Packaging Materials Consumed | tons | 4212 | 4360 | 4847 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Number of Full-time Employees | FTE | 8747 | ||
| Number of Total Employees | employees | 8630 | 8672 | 10845 |
| Percentage of Employees in Africa and the Middle East | % | 1 | 1 | |
| Percentage of Employees in Asia | % | 37 | 37 | |
| Percentage of Employees in Europe | % | 41 | 41 | |
| Percentage of Employees in North America | % | 12 | 11 | |
| Percentage of Employees in South America | % | 9 | 10 | |
| Percentage of Female Employees | % | 86.5 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Rate of Work-related Injuries | % | 0.09 | 0.37 | 0.055 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 81 | 78 | 71.5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Average Training Hours per Employee | Hours per employee | 17.07 | 18.14 | 15.6 |
| Total Training Hours | Hours | 18422 | 19989 | 17000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Number of Total Suppliers | 66 | 66 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2017 | 2019 |
|---|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | % | 23 | 18 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 | 2018 | 2019 |
|---|---|---|---|---|
| Investment in Environmental Protection | EUR | 60000 | 60000 | 60000 |
| Investment in Volunteer Activities | EUR | 300000 |